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Q & A Lists
Item Question & Answer
Feiyu WG2 Weather and Splash Proof Gimbal for GoPro HERO5 Black and Session
Feiyu WG2 Weather and Splash Proof Gimbal for GoPro HERO5 Black and Session
Item Q&A
  • Question : Inquiry for the item from rec****Nov 23, 2017

    Hi how can i buy a selfie stick to attach to this product?

    Answer : [Re] Inquiry for the item from rec****

    The WG2 is able to use selfie stick for both 1/4" screw Camera or for Gopro (With attachment provided)

    All the selfie stick in our listing is compatible with the WG2

  • Question : Inquiry for the item from aib****Nov 15, 2017

  • Question : Inquiry for the item from aib****Sep 20, 2017

    Hi, do i need to get another bracket to mount a GoPro hero4?

    Answer : [Re] Inquiry for the item from aib****

    No additional bracket is needed, you can mount your Gopro Hero 4 to the WG2 straight away

  • Question : Compatible with GOPRO Chest Mount?Aug 29, 2017

    Hi, is this compatible with GOPRO Chest mount? Would I need to buy any adapter and do you have it in store? Thanks.

    Answer : [Re] Compatible with GOPRO Chest Mount?

    Latest batch comes with the gopro adapter, stock still available

Smatree Charger Kit with Batteries / Bacpac for Gopro Hero 3 / 4 / 5 / 6 (3 Year Local Warranty)
Smatree Charger Kit with Batteries / Bacpac for Gopro Hero 3 / 4 / 5 / 6 (3 Year Local Warranty)
Item Q&A
  • Question : 6Nov 21, 2017

    Hi there is no option to choose charger and battery kit
    for Gopro hero 6 black. Do you have it in stock?

    Answer : [Re] 6

    Gopro Hero6 uses the same battery and charger as Hero5

  • Question : Enquiry about self pickupNov 20, 2017

  • Question : Inquiry for the item from bet****Oct 15, 2017

    Item can use with valore action cam ?

    Answer : [Re] Inquiry for the item from bet****

    We don't sell battery charger kit for Valore Action Cam

  • Question : Order not shippedOct 13, 2017

    Hi,

    The order was made over 48 hours ago and still hasn't been shipped.

    Can you please advise when it will be delivered?

    Best Regards,

    Tom

    Answer : [Re] Order not shipped

    Hi item will be shipped out by today or tomorrow

    Question : [Re] Order not shipped

    Tomorrow is not a work day so how can it ship and how can it be delivered to my work address? There wont be anybody to receive it and im going on holiday tonight.

    I ordered this on Wednesday because your feedback was great regarding shipping time. The product has not left your shop yet 2 and a half days on.

    That is terrible service im sorry to say.

    Answer : [Re] Order not shipped

    Hi if cannot wait, you can cancel your order on Qoo10 page

  • Question : Inquiry for the item from wei****Oct 09, 2017

    Hi,
    May I know can the GoPro Hero 5 battery and charger use on GoPro Hero 6?
    And also the charger, for the USB port, is it micro-usb or USB-C? How long will it takes to charge 3 batteries from empty to full?

    Answer : [Re] Inquiry for the item from wei****

    No idea as GP6 has just been release recently so no info

+View all Notice, FAQ, Q&A >>
Yongnuo YN Prime Lens for Canon EF / Nikon F DSLR [50mm f/1.8][35mm f/2]
Yongnuo YN Prime Lens for Canon EF / Nikon F DSLR [50mm f/1.8][35mm f/2]
Item Q&A
  • Question : Inquiry from woo****Nov 21, 2017

    Do you have the adapter for the len.

    Answer : [Re] Inquiry from woo****

    https://www.qoo10.sg/g/548620697

  • Question : Inquiry for the item from woo****Nov 20, 2017

  • Question : WarrantySep 23, 2017

    How long is the warranty for this?

    Answer : [Re] Warranty

    Hi warranty is 1 year

    Question : [Re] Warranty

    How do I claim warranty?

    Answer : [Re] Warranty

    Hi you can contact us via facebook or email

    www.facebook.com/suntrailerphoto/
    suntrailerphotography@mail.com

  • Question : Inquiry for the item from zhe****Sep 09, 2017

    Is the 50mm suitable for Nikon d5600 camera?

    Answer : [Re] Inquiry for the item from zhe****

    Yes compatible with Nikon D5600

    Please remember to choose Nikon under the "For" Section

    Question : [Re] Inquiry for the item from zhe****

    Is the 35mm also suitable for D5600?

    Answer : [Re] Inquiry for the item from zhe****

    Yes

  • Question : Y1 or Y2 or Y3?Jun 07, 2017

Feiyu Gimbal for GoPro and Action Cameras [G4 QD][G5]
Feiyu Gimbal for GoPro and Action Cameras [G4 QD][G5]
Item Q&A
  • Question : Compatibility with with Sony Action Cam?Nov 20, 2017

    Is this compatible with Sony Action Cam FDR-X3000?

    Answer : [Re] Compatibility with with Sony Action Cam?

    Not compatible with sony action cam

  • Question : Feiyu G5Oct 30, 2017

    For G5,

    Is this the new version which has an extra button on the other side?
    I want to buy also the extra battery and extension pol for this gimbal. Can I get discount?...:)

    Thanks

    Answer : [Re] Feiyu G5

    This is new version with trigger button

    You can use qoo10 coupons for your purchases

  • Question : Inquiry for the item from lum****Oct 26, 2017

    Upgrade version? V2?

    Answer : [Re] Inquiry for the item from lum****

    New Auto Rotation and Trigger Button

  • Question : Inquiry for the item from bin****Oct 04, 2017

    Is this compatible for hero 4 silver which has inbuild lcd?
    What are the items in the package?

    Answer : [Re] Inquiry for the item from bin****

    Is g4s compatible with hero4 silver

    Question : [Re] Inquiry for the item from bin****

    Feiyu G4S is design for Gopro Hero 3 & 4 Black / Silver

    Box content for G4S :
    1 x Feiyu G4S 3-Axis Handheld Gimbal for GoPro HERO4/3+/3
    4 x 18350 Type Rechargeable Battery
    1 x Battery Charger
    1 x Video Output Cable
    1 x USB Connector
    1 x USB Data Cable

  • Question : Inquiry for the item from Yz_****Sep 30, 2017

+View all Notice, FAQ, Q&A >>
Telesin Dual Charger and 2 Batteries Kit for Xiaomi Yi / XiaoYi 4K
Telesin Dual Charger and 2 Batteries Kit for Xiaomi Yi / XiaoYi 4K
Item Q&A
  • Question : Number of batteriesNov 19, 2017

  • Question : [About Item] Related InquiriesDec 02, 2016

    Hi is the charger included in the package?

    Answer : [Re] [About Item] Related Inquiries

    hi for which model?

    hi for which model?

    Question : [Re] [About Item] Related Inquiries

    Hi it's for falcon race drone

    Answer : [Re] [About Item] Related Inquiries

    It charges thru the drone

FeiyuTech FY Gimbal Tripod For Stabilizer Accessories for WG2/WG/WGS/WG Mini/WG Lite
FeiyuTech FY Gimbal Tripod For Stabilizer Accessories for WG2/WG/WGS/WG Mini/WG Lite
Item Q&A
  • Question : Inquiry related delivery from ysq****Nov 16, 2017

    Possible to self collect from shop ?

    Answer : [Re] Inquiry related delivery from ysq****

    Qoo10 no longer allow self collection

    Delivery takes 2-4 working days

For GoPro Wrist and Hand Mount / Float
For GoPro Wrist and Hand Mount / Float
Item Q&A
  • Question : Inquiry related delivery from dna****Nov 16, 2017

    114755013 - pls send ASAP. Need to receive this before 23Nov.

    Answer : [Re] Inquiry related delivery from dna****

    Item is already packed and waiting for qxpress to collect tomorrow

    Earliest you will recieved it this saturday

Smatree Bundle Accessories Kit for Gopro and Similar Action Camera
Smatree Bundle Accessories Kit for Gopro and Similar Action Camera
Item Q&A
  • Question : Inquiry for the item from cav****Oct 24, 2017

  • Question : Inquiry for the item from zch****May 16, 2017

    Hi do you guys manufacture these accessories? Is there any difference between yours and those in the market in terms of quality? Thanks!

    Answer : [Re] Inquiry for the item from zch****

    Hi the product is ade by a company call "Smatree" which is well known in the US and europe for their built Quality, you can take a look at this product review which has lots of satisfied customers

  • Question : Gopro Hero 5 BlackApr 30, 2017

    Can these accessories kit use on Gopro Hero 5 Black?

    Answer : [Re] Gopro Hero 5 Black

    Yes the kits are compatible with Gopro Hero 5 Black

Smatree Replacement Battery for Canon Nikon Sony (3 Year Local Warranty)
Smatree Replacement Battery for Canon Nikon Sony (3 Year Local Warranty)
Item Q&A
  • Question : Inquiry for the item from zhi****Oct 23, 2017

    Hi, when will Sony np fw50 be restocked??

    Answer : [Re] Inquiry for the item from zhi****

    No news yet, will update the listing once stock is in

  • Question : Inquiry related delivery from hen****Oct 19, 2017

    Thanks for replying..how fast can i receive if i purchase by today?

    Answer : [Re] Inquiry related delivery from hen****

    Qxpress delivery takes 2-4 working days... Earliest you will received it by this sat

  • Question : Inquiry related delivery from hen****Oct 18, 2017

    Hi seller, possible to collect next tue 24 oct as i will be holidaying from sat. I have very bad experiences with singpost delivery too.
    Btw, how to go about warranty issue?. And how to bypass delivery fees?. Thanks and awaiting for reply.

    Answer : [Re] Inquiry related delivery from hen****

    We do not use Singpost, all delivery is handle by Qxpress

    Warranty please bring it back to us

    For Self collection, we are unable to remove or refund the Qxpress shipping fee

For Camera IR Remote
For Camera IR Remote
Item Q&A
  • Question : Inquiry for the item from ong****Oct 23, 2017

    Hi can I check if it's compatible with canon g16

    Answer : [Re] Inquiry for the item from ong****

    Canon powershot G16 do not have IR function

  • Question : 취소/환불 관련 poq****님의 문의입니다.Jun 17, 2017

    Hi, i would like to cancel this order

    Answer : [Re] 취소/환불 관련 poq****님의 문의입니다.

    Hi we don't see any order made by you, please check with qoo10.sg / qoo10.com

  • Question : Inquiry for the item from myk****May 07, 2017

    Hi is this remote compatible w Canon 500D? Cn I self collect as I need it urgently. Tks!

    Answer : [Re] Inquiry for the item from myk****

    Dear Sir

    the Canon 500D is an older model DSLR, its not compatible

Simtoo Lipo Battery for Moment Drone
Simtoo Lipo Battery for Moment Drone
Item Q&A
  • Question : Inquiry for the item from Spl****Oct 22, 2017

    Hi Seller, does this battery come with any local warranty?

    Answer : [Re] Inquiry for the item from Spl****

    Battery do not have any warranty

Smatree SmaCase D300 Storage Carrying Case for DJI / Feiyu / Zhiyun Gimbals
Smatree SmaCase D300 Storage Carrying Case for DJI / Feiyu / Zhiyun Gimbals
Item Q&A
  • Question : Inquiry for the item from pet****Oct 21, 2017

    Can it hold the feiyu a2000 dual or single arm gimbal?

    Answer : [Re] Inquiry for the item from pet****

    Not compatible with Feiyu A2000 gimbals

  • Question : Inquiry for the item from pet****Oct 21, 2017

    Can it hold the feiyu a2000 dual or single arm gimbal?

    Answer : [Re] Inquiry for the item from pet****

    Not compatible with Feiyu A2000 gimbals

Smatree 2 Batteries Charger Kit for SJCAM / Xiaomi Yi (3 Year Local Warranty)
Smatree 2 Batteries Charger Kit for SJCAM / Xiaomi Yi (3 Year Local Warranty)
Item Q&A
  • Question : Inquiry for the item from bet****Oct 15, 2017

    Item compatible with valore action cam ?

    Answer : [Re] Inquiry for the item from bet****

    We don't sell battery charger kit for Valore Action Cam

  • Question : Inquiry for the item from eri****Apr 23, 2017

    I'm using this battery for my action cam. May i know which model battery should i purchase from you?

    Answer : [Re] Inquiry for the item from eri****

    Hi which brand and model of action cam?

  • Question : DeliveryNov 26, 2016

    Hi

    I would like to purchase the charger with 2 batteries.
    May I know if I order today when will the item arrive? Would need them by Tuesday. If not I can head down to do a collection.

    Thank you

    Answer : [Re] Delivery

    Hi, can you email us

    suntrailerphotography@mail.com

Z Shape Flexible Tilt Head for DSLR / Mirrorless
Z Shape Flexible Tilt Head for DSLR / Mirrorless
Item Q&A
  • Question : Inquiry for the item from ysy****Oct 15, 2017

    Hi just to check that this can be used for any tripod?

    Answer : [Re] Inquiry for the item from ysy****

    Compatible with all tripod that has 1/4" screw thread

Centre Pinched Lens Cap with string (No Logo / Canon / Nikon / Sony)
Centre Pinched Lens Cap with string (No Logo / Canon / Nikon / Sony)
Item Q&A
  • Question : Inquiry for the item from cut****Oct 13, 2017

    Can you show pictures of how to attach the anti losing rope (not string) to the lens??

    Answer : [Re] Inquiry for the item from cut****

    https://youtu.be/jArg8rcjH7k

Smatree Smapole X1 for Gopro and Action Cam ( Blue / Red )
Smatree Smapole X1 for Gopro and Action Cam ( Blue / Red )
Item Q&A
  • Question : CompatibalityOct 09, 2017

    HI, is this compatible with gopro hero 5??

    Answer : [Re] Compatibality

    Yes its compatible

    Question : [Re] Compatibality

    Thanks!

    Answer : [Re] Compatibality

    You're welcome

Neoprene DSLR / Mirrorless Camera Wrap / Lens Case Bag Pouch
Neoprene DSLR / Mirrorless Camera Wrap / Lens Case Bag Pouch
Item Q&A
  • Question : Inquiry for the item from ava****Oct 08, 2017

    Hi, what size is suitable for olympus em5 camera for neoprene?

    Answer : [Re] Inquiry for the item from ava****

    Depending on lenses, small and medium works fine

  • Question : Inquiry for the item from lix****Aug 23, 2017

  • Question : Inquiry for the item from jan****Aug 11, 2017

    Hi is size small suitable for Canon EOS 800D with 55mm lens?

    Answer : [Re] Inquiry for the item from jan****

    Hi you can go for M size

  • Question : Available for Tamron lens 70-200, F2.8?May 17, 2017

    Available for Tamron lens 70-200, F2.8?

    Answer : [Re] Available for Tamron lens 70-200, F2.8?

    Hi you can get Extra Large lens pouch

    Hi you can get Extra Large lens pouch
    (May 17, 2017 17:25)

  • Question : Canon 6DNov 05, 2016

    Hi,

    For canon 6D, which camera wrap size should I buy?

    Answer : [Re] Canon 6D

    With which lens?

Sony Original NP-BN1 Battery
Sony Original NP-BN1 Battery
Item Q&A
For Camera Flexible Tripod / GorillaPod / Spiderpod / Folding Grip
For Camera Flexible Tripod / GorillaPod / Spiderpod / Folding Grip
Item Q&A
  • Question : Inquiry for the item from Gre****Oct 07, 2017

    Hi, which one will be able to support my nikon d3100 dslr? I'm expecting to place it on irregular objects and poles on high angles as such outdoors and indoors. Need to take steady videos and photos for quite some time. Thanks in advance!

    Answer : [Re] Inquiry for the item from Gre****

    Medium works well as it can support up to 1.2kg of weight

  • Question : Order No 230752275 ShippingOct 03, 2017

  • Question : Inquiry for the item from nic****Aug 30, 2017

    Hi which size gorilla pod to buy for my
    Sony Camcorder HDR CX 405?
    I will need to do a lot of wrapping onto poles / branches/ corners - so must be secure, stable for safety and yet flexible enormously enough to wrap.
    .
    Also I have a XiaoMi Max 2 (6.4 inch screen) Smart phone - does this for your smart phone holder for the pod?

    Thanks much

    Answer : [Re] Inquiry for the item from nic****

    The medium will be enough but if you want it more durable you can choose large due to its thicker leg

    The phone holder can hold xiaomi max

  • Question : Medium Size TripodJun 13, 2017

    Hello, for the medium size tripod, does it comes with a fixed head for mounting camera? Is the head like a "ball head" whereby I can adjust 360 deg.? Please can you take a close shot of the head of medium size tripod and show it to me. Many thanks.

    Answer : [Re] Medium Size Tripod

    Hi please look at the listing description

  • Question : gorilla podNov 22, 2016

    hi, i am interested to get the gorilla pod and the ball head. How should i order?
    Choose the gorillapod and the ball head separately? noticed that when i choose the gorillapod, the additional ball head is selected as none.

    Answer : [Re] gorilla pod

    you can add to cart the gorillapod 1st, than add the ballhead in the cart again

    Question : [Re] gorilla pod

    So means $10 for the medium one.. And another $10 for the ball head?

    Answer : [Re] gorilla pod

    the medium tripod has a built in ball head

Silicone Case for GoPro Hero 5 Black Camera
Silicone Case for GoPro Hero 5 Black Camera
Item Q&A
Universal Charger with USB Port / LCD Display for Smartphone Camera Batteries from 32mm-55mm Width
Universal Charger with USB Port / LCD Display for Smartphone Camera Batteries from 32mm-55mm Width
Item Q&A
  • Question : Inquiry for the item from 217****Oct 02, 2017

    Can charge this battery

    Answer : [Re] Inquiry for the item from 217****

    Not compatible with that olympus battery

  • Question : Inquiry for the item from can****Sep 17, 2017

    Can use to charge Lenovo A606 battery?

    Answer : [Re] Inquiry for the item from can****

    Yes it will work

  • Question : Can it be use to charge canon NB-4L and NB -6LJul 16, 2017

    Hi Seller,

    Would like to check if the charger can be used to charge Canon camera batteries NB-4L, NB -6L and NB-8L?

    Answer : [Re] Can it be use to charge canon NB-4L and NB -6L

    Hi its not compatible

  • Question : Inquiry for the item from iam****Apr 08, 2017

    As others told me that the point is different..
    So I find a few all say cannot or will have problems charging properly...

    Answer : [Re] Inquiry for the item from iam****

    Dear SIr, please refer to the image

    The needle need to be alight to both positive and negative point, the needle itself you're able to adjust the distance

  • Question : Inquiry for the item from iam****Apr 08, 2017

    Can charge this battery ma?

    Answer : [Re] Inquiry for the item from iam****

    Hi its compatible with the battery in your photo

    Question : [Re] Inquiry for the item from iam****

    Really?? It can charge with no problems?

    Answer : [Re] Inquiry for the item from iam****

    Dear SIr, please refer to the image

    The needle need to be alight to both positive and negative point, the needle itself you're able to adjust the distance

+View all Notice, FAQ, Q&A >>
Simtoo Moment Foldable Drone with 4K Video
Simtoo Moment Foldable Drone with 4K Video
Item Q&A
  • Question : ABLE TO SHOOT AT NIGHT?Sep 05, 2017

  • Question : Inquiry for the item from mus****Aug 11, 2017

    Hi, bought the item and receive quickly.

    However the App does not work on the 2 Androids phones I tried.

    It just crashes when I click on Connect in the app (I am already connected via wifi to the Moment Drone).

    Any advice?

    Answer : [Re] Inquiry for the item from mus****

    Hi the app works with only android v5.0 and above

    Please update your phone to 5.0 and above or try uninstalling the airselfie apps and reinstalling again

  • Question : Inquiry for the item from sea****Apr 12, 2017

    When is it available? 8gb card

    Answer : [Re] Inquiry for the item from sea****

    Hi

    Currently we are overseas for our Vacation

    Business will resume on 25th April

  • Question : 1 year local warrantyApr 02, 2017

    How does the warranty works?

    Answer : [Re] 1 year local warranty

    Hi

    1 year Warranty Coverage is with Toshiba Singapore

Liitokala Lii-202 USB Charger (Work with Feiyu G5 / G360 / Summon / SPG)
Liitokala Lii-202 USB Charger (Work with Feiyu G5 / G360 / Summon / SPG)
Item Q&A
  • Question : Liitokala Lii-202 USB ChargerSep 29, 2017

    Hi Cab this Liitokala Lii-202 USB Charger work on Feiyu 22650 rechargeable battery?

    Answer : [Re] Liitokala Lii-202 USB Charger

    Yes able to charge feiyu 22650 batteries

Smatree (2-Pack) Battery and Charger Kit For Canon DSLR and Mirrorless Camera (3 Year Local Warranty
Smatree (2-Pack) Battery and Charger Kit For Canon DSLR and Mirrorless Camera (3 Year Local Warranty
Item Q&A
  • Question : Inquiry for the item from mis****Sep 14, 2017

    Hi seller, how do we regirster for the 3-year warranty?

    Any service centre?

    Answer : [Re] Inquiry for the item from mis****

    for warranty please contact us when you encounter any problem and we will do 1 to 1 exchange

  • Question : Inquiry for the item from mis****Sep 12, 2017

    Hi, im interested in getting the LP-E8 $45 bundle for canon 700D.
    May i know how soon will you courier out the item if i purchase today?

    Answer : [Re] Inquiry for the item from mis****

    If order is in today you will received it with 2-3days

For Gopro Eva Carrying Case
For Gopro Eva Carrying Case
Item Q&A
  • Question : Medium CaseSep 04, 2017

    Hi May I know if the medium case can fits gopro hero 5? thanks! :)

    Answer : [Re] Medium Case

    Yes compatible with Hero 5, you can look at the reviews for photos posted by customers who purchase the cases for their hero 5 for references

  • Question : Inquiry for the item from wei****May 23, 2017

    Hi, would like to get the medium case, will you be able to advise if the Sony action camera will be able to fit? Thanks

    Answer : [Re] Inquiry for the item from wei****

    Hi you may need to improvise for sony action cam due to the different shape comparing to gopro and other action cam

  • Question : [About Item] Related InquiriesFeb 21, 2017

    Can use the large bag for gopro hero 5? Thanks

    Answer : [Re] [About Item] Related Inquiries

    Hi The Large Eva case is compatible with gopro hero5

  • Question : Restock for Eva Carry Case M sizeJan 06, 2017

    Hi there,

    Just wondering when the stocks for Eva M size carrying case will be coming back?

    thank you,
    danielle

    Answer : [Re] Restock for Eva Carry Case M size

    Hi,

    Stock will be in aprox end of next week

Simtoo Lipo Battery for Dragonfly Pro
Simtoo Lipo Battery for Dragonfly Pro
Item Q&A
  • Question : Inquiry for the item from che****Aug 27, 2017

    Hi can I double check if the battery can be used for this simtoo dragonfly in attached photo please? Thank you.

    Answer : [Re] Inquiry for the item from che****

    I don't see any photos

    Question : [Re] Inquiry for the item from che****

    Can see please ?

    Answer : [Re] Inquiry for the item from che****

    SIMTOO Pro pack -red simtoo16100018

    Question : [Re] Inquiry for the item from che****

    not so sure as that does not look like its an original Simtoo Drone

    Answer : [Re] Inquiry for the item from che****

    Btw do you sell the remote control separately please?

    Question : [Re] Inquiry for the item from che****

    The remote comes with the drone, if you lost or damage your remote, please contact the seller who sold the drone to you

Feiyu Wearable Gimbal for GoPro and other Action Cameras [WG][WGS]
Feiyu Wearable Gimbal for GoPro and other Action Cameras [WG][WGS]
Item Q&A
  • Question : Inquiry for the item from sak****Aug 22, 2017

    I am using SJcam 5000 and SJcam M20. Can this gimbal fit? For the large mount it's included in the package?

    Answer : [Re] Inquiry for the item from sak****

    The WG can fit the sj5000

    Large mount included

    Question : [Re] Inquiry for the item from sak****

    So it cannot fit the SJCAM M20

    Answer : [Re] Inquiry for the item from sak****

    Cannot

  • Question : Unable to unscrew the screwsMay 06, 2017

    Hey Seller,

    I received my WG 2 axis today. I am unable to unscrew the the screws as shown on the attached files. The screws seems to be defected as the other screws work fine when I try to unscrew them. Please reply me asap.

    Answer : [Re] Unable to unscrew the screws

    Dear Sir

    This batch of WG Mini FeiyuTech use a bigger screw for the T-Clamp, please do not uses the allen key that is in the box, you can use a bigger Allen key to unscrew it, thanks

    Question : [Re] Unable to unscrew the screws

    May I know what is the size to be used to open the T-clamp? Feiyu should provide the appropriate sizes of allen key to open the various types of screws. It is very troublesome for the user to buy the specific allen key specially just to open the screws.

    Answer : [Re] Unable to unscrew the screws

    Hi the size of the Allen key that is in the package is 1.5mm, please use bigger size like 2mm to unscrew the T-Clamp

  • Question : Able to mount on Yunteng selfie stick?May 04, 2017

    Hi!!

    May I know if WG 2axis able to mount on Yunteng selfie stick??

    Answer : [Re] Able to mount on Yunteng selfie stick?

    Hi we are not sure which model of selfie stick you are refering to

    In any case the WG Mini can use camera (1/4") and gopro mount selfie stick

  • Question : Inquiry for the item from alv****Mar 26, 2017

    Can a gopro on hard waterproof casing able to fit into this? Can it be secured properly?

    Answer : [Re] Inquiry for the item from alv****

    Hi, it cannot fit with the housing, you have to remove the waterproof housing

  • Question : [相關商品]相關資訊Mar 07, 2017

    N can check, the wg 3 axis can support sjcam sj7 star o not?

    Answer : [Re] [相關商品]相關資訊

    Hi, we are not sure about the SJ7 star as not much info is revealed as that is a new model

    For the WG, it can fit action cam that is H 41mm & below, however if your action cam does not fit, you can purchase the additional FY Large Mount for Hero 5

    http://list.qoo10.sg/g/490025687

+View all Notice, FAQ, Q&A >>
Telesin Waterproof Housing for Gopro Hero5 / Xiaomi Yi / XiaoYi 4K
Telesin Waterproof Housing for Gopro Hero5 / Xiaomi Yi / XiaoYi 4K
Item Q&A
  • Question : Inquiry for the item from jhe****Aug 15, 2017

    Hi just want to ask if I will Purchase the Yi Cam Waterproof Case tonight, will i be receiving it on thursday or friday?

    Answer : [Re] Inquiry for the item from jhe****

    Hi if order place now, you will get it by thus/friday

For GoPro Underwater Waterproof Diving Housing Case
For GoPro Underwater Waterproof Diving Housing Case
Item Q&A
  • Question : Question about housing caseAug 06, 2017

    Hello, does the housing case work for HERO 5 SESSION?

    Thanks.

    Answer : [Re] Question about housing case

    The housing is compatible with Hero 5 session

    Hero 4 Session / Hero Session & Hero 5 session are of the same dimension

Feiyu Gimbal for Smartphones [SmartStab][G4 Plus][SPG Live][SPG W/Knob Ring]
Feiyu Gimbal for Smartphones [SmartStab][G4 Plus][SPG Live][SPG W/Knob Ring]
Item Q&A
  • Question : Inquiry for the item from Sai****Jul 16, 2017

    Can the gimbal for phone also works with a gopro hero 4?
    And can i also add a holder for mobile phone for instances when i want to use with go pro?

    What are the differences for the mobile version vs the gopro version?

    Answer : [Re] Inquiry for the item from Sai****

    Hi the SPG series can fit both mobile phones and gopro

    The feiyu action cam gimbals cannot fit mobile phones

    Question : [Re] Inquiry for the item from Sai****

    Im quite confuse by the range or series of product. The images dont explain much also. I will just pick 4 that im considering. This is to use with either ip6plus or go pro hero 4 or both(using iphone as the screen)

    Whats the different between the spg c and spg live?
    Whats the different between G4S and G4QD?
    I know the G4 series cannot fit with mobile phone. But in terms of function any different between a SPGc and G4QD?

    Thanks.

    Answer : [Re] Inquiry for the item from Sai****

    SPG Live comes with the FY portable bag and FY eva pad to hold action cam which the SPG C do not have

    And SPG live has better CNC built quality and better heat dissipation

    G4S is only for gopro hero 3/4 due to the fix design but has joystick

    G4 QD can be use for any action cam from hero 3/4/5 due to the clamp design

    Question : [Re] Inquiry for the item from Sai****

    Spg c is the one with the movable weight or something for better balancing? In terms of function spg c and g4qd same?

    Answer : [Re] Inquiry for the item from Sai****

    SPG C & SPG Live uses counter weight
    SPG uses adjustable arm for better balancing

    SPG series and G5 uses 22650 battery and up to 8hr runtime
    Bluetooth connection and joystick

    G4 uses 18350 battery and up tp 3hr runtime
    No Bluetooth connection and joystick

    Question : [Re] Inquiry for the item from Sai****

    I just place an order for the spg and phone clip.

    Just in case i order wrongly. The spg does not come with the eva pad to be use with go pro right? And it includes the bag already?

    Thanks

    Answer : [Re] Inquiry for the item from Sai****

    Hi The SPG comes with the portable Bag and Eva Pad

    If you want, we can change it to a waterproof bag for your phone
    http://list.qoo10.sg/g/541632573

    Please let us know by 12noon, or else we will pack an additional evapad to the package....

    Question : [Re] Inquiry for the item from Sai****

    Change to the bag then. If u can refund the $5. It will be preferred

    Answer : [Re] Inquiry for the item from Sai****

    Dear SIr, package has been packed with an additional eva pad and collected by Qxpress at 11:41am

  • Question : Stock for G4 PlusMay 21, 2017

    Hi can I know when the stock for G4 Plus will be coming? Thanks!

    Answer : [Re] Stock for G4 Plus

    Hi the G4 Plus has already been phase out, you can get the smartstab or SPG live

  • Question : Inquiry for the item from jel****Mar 29, 2017

    Can spg live be used with gopro 3 camera?

    Answer : [Re] Inquiry for the item from jel****

    Hi

    The SPG can hold the gopro hero 3 horizontally or vertically (With the Eva pad provided)

  • Question : compatible with Xiaomi Mi MaxMar 18, 2017

    Can the Xiaomi Mi Max be mounted onto the product?

    Answer : [Re] compatible with Xiaomi Mi Max

    Hi Yes its compatible with Xiaomi Mi Max

  • Question : [About Item] Related InquiriesFeb 08, 2017

    Hi what is the difference between SPG Live and G4 Plus in term of functions & performance?
    If both are connected to an adjustable extension rod, how to control the photo and video taking?
    Are they using brushless motor?
    Thanks.

    Answer : [Re] [About Item] Related Inquiries

    1) Please refer to attach photo for comparision between the G4 Plus and SPG Live
    2) If attach to the Adjustable Rod, you have to use timer function
    3) Both G4 Plus and SPG Live are using brushless motor

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