Q&A board

Q & A Lists
Item Question & Answer
Viboton X3 All-in-One 2.4GHz Mini QWERTY / Remote Controller / Air Mouse with Touchpad for Home Offi
Viboton X3 All-in-One 2.4GHz Mini QWERTY / Remote Controller / Air Mouse with Touchpad for Home Offi
Item Q&A
  • Question : Inquiry for the item from 233****Oct 03, 2019

    Hello Girlshine,

    Please can you confirm if this item supports Bluetooth connection to Android and iOS phones/tablets?

    Thanks,

    Jeremy

    Answer : [Re] Inquiry for the item from 233****

    yes, thanks

2.4G Mini wireless keyboard Air Fly Mouse Remote Controller i8 with TouchPad- laptop keyboard-J1
2.4G Mini wireless keyboard Air Fly Mouse Remote Controller i8 with TouchPad- laptop keyboard-J1
Item Q&A
  • Question : Inquiry for the item from 233****Oct 03, 2019

    Hello girlshine,

    In the pictures it appears that this controller can connect to mobile phones using "only bluetooth support" but I cannot see any mention of Bluetooth in the product features and specifications image.

    Please can you confirm if this controller can connect using Bluetooth?

    Thanks and best regards,

    Jeremy

    Answer : [Re] Inquiry for the item from 233****

    yes,can

Authorized Genuine Sanrio My Melody Kuromi Melody Cool Belluno ASUS Zenfone2 Laser 5 inches ZE500KL
Authorized Genuine Sanrio My Melody Kuromi Melody Cool Belluno ASUS Zenfone2 Laser 5 inches ZE500KL
Item Q&A
Overlord (Bawang) Ginger Shampoo anti-hair chip control oil men and women old ginger juice strong ro
Overlord (Bawang) Ginger Shampoo anti-hair chip control oil men and women old ginger juice strong ro
Item Q&A
  • Question : Inquiry related delivery from 262****Sep 16, 2019

    i need the best shipping price to italy let send me a mail dear i need to buy bawang shampo

    Answer : [Re] Inquiry related delivery from 262****

    anti fall hair bawang shampo

    Question : [Re] Inquiry related delivery from 262****

    sorry,cant

BOBOVR Z4 120° Degrees FOV 3D VR 3D Movie Video Game Private Theater with Built-In Headphone
BOBOVR Z4 120° Degrees FOV 3D VR 3D Movie Video Game Private Theater with Built-In Headphone
Item Q&A
  • Question : Inquiry for the item from 233****Sep 15, 2019

    All options seem to be the same price, is this correct?

    BOBO VR Bundle Set : BOBOVR Only S$43.00 del

    BOBO VR Bundle Set : BoboVr + Mini Bluetooth Contoller S$43.00 del

    BOBO VR Bundle Set : BoboVrZ4 + Mini Bluetooth Controller+Vrbox 2 S$43.00

    Do you have all these items in stock?

    Answer : [Re] Inquiry for the item from 233****

    hi, yes, item in stock, thanks

    Question : [Re] Inquiry for the item from 233****

    Thank you. i have placed my order :-)

    Answer : [Re] Inquiry for the item from 233****

    ok,thanks

sally hansen airbrush legs deep 4oz
sally hansen airbrush legs deep 4oz
Item Q&A
Doraemon mug voidwalker bone ceramic mug cartoon couple Cup scoop of coffee cup with lid jingle crea
Doraemon mug voidwalker bone ceramic mug cartoon couple Cup scoop of coffee cup with lid jingle crea
Item Q&A
  • Question : Inquiry for the item from joc****Sep 08, 2019

    What is the size?

    Answer : [Re] Inquiry for the item from joc****

    hi,we'll update the listing,pls check later,thanks

SG Outdoor travel portable disposable raincoats thickened to increase travel transparent raincoat po
SG Outdoor travel portable disposable raincoats thickened to increase travel transparent raincoat po
Item Q&A
  • Question : Inquiry for the item from 245****Sep 04, 2019

    Hi, i want to purchase 200 of this item but when i ordered it shows that qty is not enough?

    Answer : [Re] Inquiry for the item from 245****

    sorry,we'll check,thanks

    Question : [Re] Inquiry for the item from 245****

    Hi, how about 100? I tried it but it still shows that qty is not enough? why??

    Answer : [Re] Inquiry for the item from 245****

    Sorry, the inventory will be updated.
    Please pay attention to view, thank you!

  • Question : Inquiry for the item from par****Mar 13, 2019

Just Mobile AluCable Flat Mini aluminum fitting 10 cm flat transmission line
Just Mobile AluCable Flat Mini aluminum fitting 10 cm flat transmission line
Item Q&A
  • Question : Inquiry for the item from wnn****Aug 25, 2019

    What is the capacity of this powerbank? What mAh?

    Answer : [Re] Inquiry for the item from wnn****

    sorry,this item is out of stock now,thanks

Carefree Breathable Liners Unscented 48pcs [SG]
Carefree Breathable Liners Unscented 48pcs [SG]
Item Q&A
  • Question : Inquiry for the item from sep****Aug 24, 2019

    hi, may i know if these liners are made in australia? i'm looking for the ones that aren't individually wrapped.

    thanks.

    Answer : [Re] Inquiry for the item from sep****

    sorry,not

200ml yogurt plastic bottle 250ml yogurt bottle disposable liquid transparent pet bottle wide mouth
200ml yogurt plastic bottle 250ml yogurt bottle disposable liquid transparent pet bottle wide mouth
Item Q&A
  • Question : Inquiry for the item from fel****Aug 19, 2019

    Can I check how many bottle is there for per qty order for 400ml section 38 black cap?

    Answer : [Re] Inquiry for the item from fel****

    38 pcs

  • Question : Inquiry for the item from dol****Nov 29, 2018

    How many bottles are there in one order?

    Answer : [Re] Inquiry for the item from dol****

    what size do you want?

  • Question : Inquiry for the item from EST****Oct 17, 2018

    How many bottles in one pack?

    Answer : [Re] Inquiry for the item from EST****

    hi,we'll update,thanks

  • Question : Inquiry for the item from ete****Sep 12, 2018

  • Question : Inquiry for the item from i-s****Apr 04, 2018

Agen uncoated stainless steel wok Pan non-stick pan without oil pan a wok induction cookers General
Agen uncoated stainless steel wok Pan non-stick pan without oil pan a wok induction cookers General
Item Q&A
Stainless steel-style Champagne bucket/ice bucket stand (high/low)
Stainless steel-style Champagne bucket/ice bucket stand (high/low)
Item Q&A
Wheelchair Accessories 24 inch wheelchair tire inflatable tires rear tires (24 u0026TIMES 13/8) Genu
Wheelchair Accessories 24 inch wheelchair tire inflatable tires rear tires (24 u0026TIMES 13/8) Genu
Item Q&A
Moon cake plastic tray 50/80/100g transparent moon cake blister packaging box 200
Moon cake plastic tray 50/80/100g transparent moon cake blister packaging box 200
Item Q&A
  • Question : Inquiry for the item from dee****Aug 01, 2019

    Hi, how many pieces per pack? 200 pieces?

    Answer : [Re] Inquiry for the item from dee****

    yes

  • Question : Inquiry for the item from ang****Sep 09, 2018

    Hi, are you selling the packaging? If it is, how do i choose size?

    Answer : [Re] Inquiry for the item from ang****

    hi,we'll update,thanks

[KR] - Innisfree My Hair Recipe Hair Mist, 150ml
[KR] - Innisfree My Hair Recipe Hair Mist, 150ml
Item Q&A
  • Question : Inquiry for the item from mar****Jul 27, 2019

    Dear Seller,

    How many bottles are there cost at $32.12, 4 bottles for this price? Is it only hair mist?

    Answer : [Re] Inquiry for the item from mar****

    hi,this price is for only one,thanks

Shoes   Women wedge sandals hollow crystal plastic flowers in the root hole shoes sandals jelly s
Shoes Women wedge sandals hollow crystal plastic flowers in the root hole shoes sandals jelly s
Item Q&A
  • Question : Inquiry for the item from lit****Jul 24, 2019

  • Question : other coloursJun 09, 2018

    Hi I'm a repeat buyer. Looking for your silver and gold color but option not available

    Answer : [Re] other colours

    sorry, currently no stock for silver and gold color, thanks

    Question : [Re] other colours

    When will it arrive? Tks

    Answer : [Re] other colours

    sorry,not sure,thanks

    Question : [Re] other colours

    when will the stock come in? Can ship it then but shipping should not be charged. I ordered 3 items so save on shipping but now I had to pay shipping for just 1 item which is not correct. If you have no stock, it should not allow buyers to select in drop down.

    Answer : [Re] other colours

    hi, you can choose from the option, 1 is sliver 2 is gold ,thanks

    Question : [Re] other colours

    Hi thanks so much. Since I ordered 3 pairs and only 1 pair delivered, for the 2 pairs, I would like 1 silver and 1 gold in size 40 please. Thanks so much

    Answer : [Re] other colours

    noted, will resend to you asap, thanks

    Question : [Re] other colours

    Tks. Do let me know tracking number. Can't wait to receive it.

    Answer : [Re] other colours

    ok,will check with express company,thanks

    Question : [Re] other colours

    Any updates? Tks weld like to rcv it woon

    Answer : [Re] other colours

    hi,your order is already on its way to Singapore,thanks

    Question : [Re] other colours

    Hi I have received it. Many thanks for your help. Looking forward to having the black in stock. Will purchase again. Thanks

    Answer : [Re] other colours

    ok,thanks

  • Question : massage bath home leaking plastic floor home slippers sandalsMay 23, 2016

    There's no option for sizes. I wanted pattern 7 but cannot select the sizes. Pls advise. Thanks

    Answer : [Re] massage bath home leaking plastic floor home slippers sandals

    Pls see the annex,thanks.

  • Question : Item not yet receivedMar 01, 2016

    Dear Sir/Madm

    I have placed an order on the following 2 items on 23 February 2016 and have not received them.

    Kindly advise, thank you.


    Thanks and Regards
    Hana

    Answer : [Re] Item not yet received

    Sorry,your item is sent out on 23 Feb.And we have urgred the Qexperss,or you can call 0065-6434-8400 for checking,thanks.

  • Question : Non-Receipt of ItemsFeb 21, 2016

    Dear Sir/Madm

    I have placed an order on the following 3 items on 09 February 2016 and have not received them.

    Kindly advise, thank you.

    (1)

    162867315
    (Feb 09, 2016 ) Women wedge sandals hollow crystal plast
    ic flowers in the root hole shoes sa...
    color:1 / size:39 1 S$5.75 Girl shine

    (2)

    162867316
    (Feb 09, 2016 ) Women wedge sandals hollow crystal plast
    ic flowers in the root hole shoes sa...
    color:2 / size:39 1 S$5.75 Girl shine

    (3)

    162867317
    (Feb 09, 2016 ) Women wedge sandals hollow crystal plast
    ic flowers in the root hole shoes sa...
    color:8 / size:39 1 S$5.75 Girl shine

    Thanks and Regards
    Huimin

    Answer : [Re] Non-Receipt of Items

    hi, tracking number updated, there are some delay due to cny , item should be deliver to you within 2 days ,thanks

Special plastic microwave dish dishes dishwashing domestic high-temperature dishes suit sand ice ice
Special plastic microwave dish dishes dishwashing domestic high-temperature dishes suit sand ice ice
Item Q&A
  • Question : Inquiry for the item from ire****Jul 20, 2019

    I can go to any of your shop to take a look the items and sizes. Do you have any in Singapore?

    Answer : [Re] Inquiry for the item from ire****

    sorry, we support delivery only and shipping take arond 1 week for this, thanks

  • Question : Inquiry for the item from ire****Jul 20, 2019

    How can I place my order if I want different size and white colour. But I need full sets and is a lot pieces cos I changing my entire kitchen plates to plastic microwave high-temperature quality. Please advise thanks

    Answer : [Re] Inquiry for the item from ire****

    sorry, we support delivery only and shipping take arond 1 week for this, thanks

New Hamster Hedgehogs Big Slide Guinea Pig Ladder Top quality colorful wood warehouse board platform
New Hamster Hedgehogs Big Slide Guinea Pig Ladder Top quality colorful wood warehouse board platform
Item Q&A
  • Question : Inquiry for the item from xry****Jun 28, 2019

    Hi! What's the size? Thanks!

    Answer : [Re] Inquiry for the item from xry****

    hi,we'll update the listing,pls check later,thanks

-Aircraft wheelchair folding light Aluminum ultra light portable trolley child old person travel sco
-Aircraft wheelchair folding light Aluminum ultra light portable trolley child old person travel sco
Item Q&A
  • Question : Inquiry for the item from joe****Jun 15, 2019

    If need wheels replacement, any contact info available?

    Answer : [Re] Inquiry for the item from joe****

    sorry, you need the wheel?

    Question : [Re] Inquiry for the item from joe****

    Just in case wear and tear.

    Answer : [Re] Inquiry for the item from joe****

    sorry,we don't care about late replacement,thanks

    Question : [Re] Inquiry for the item from joe****

    Honest reply🤷‍♀️

    Answer : [Re] Inquiry for the item from joe****

    thanks

Cotton linen small curtain short window bedroom small fresh semi-shading custom kitchen cabinet curt
Cotton linen small curtain short window bedroom small fresh semi-shading custom kitchen cabinet curt
Item Q&A
  • Question : Inquiry for the item from sea****Jun 13, 2019

    Hi for the loop hole hanging, is it via button or Velcro? Thanks

    Answer : [Re] Inquiry for the item from sea****

    Velcro

  • Question : Inquiry for the item from Mh5****May 31, 2019

    Hi what material is this made of? Cotton or linen?

    Answer : [Re] Inquiry for the item from Mh5****

    cotton and linen

    Question : [Re] Inquiry for the item from Mh5****

    Ok thank you.

    Answer : [Re] Inquiry for the item from Mh5****

    By the way. That method is button strap to hang is it? And any chance you have a blue solid colour pattern for this curtain?

    Question : [Re] Inquiry for the item from Mh5****

    sorry,dont have,thanks

    Answer : [Re] Inquiry for the item from Mh5****

    Ok thank you.

    Question : [Re] Inquiry for the item from Mh5****

    welcome

  • Question : Inquiry for the item from st4****May 05, 2019

    Hi, may I ask what us the height & length of the curtain?

    Answer : [Re] Inquiry for the item from st4****

    hi, different sizes
    Please refer to the option information of the product.
    Thank you!

  • Question : Inquiry from fel****Jan 05, 2019

Wheelchair parts 24 inch solid tires large wheel drive wheel wheelchair solid rear wheel with bearin
Wheelchair parts 24 inch solid tires large wheel drive wheel wheelchair solid rear wheel with bearin
Item Q&A
50pcs/lot Solid Wrapper Liners Cup Muffin Tulip Case Cake Paper Baking Cupcake
50pcs/lot Solid Wrapper Liners Cup Muffin Tulip Case Cake Paper Baking Cupcake
Item Q&A
  • Question : Inquiry for the item from pro****May 31, 2019

    Pls I have assorted colours instead of choosing 1 Color only?

    Answer : [Re] Inquiry for the item from pro****

    sorry,cant

Male wig crisp short hair handsome cut flat man hair inch fluffy lifelike real pat breathable wig Ma
Male wig crisp short hair handsome cut flat man hair inch fluffy lifelike real pat breathable wig Ma
Item Q&A
  • Question : Inquiry for the item from 239****May 26, 2019

    can I confirm this product has both hair wig and cover? is this free size for men or specific size only? if you have various sizes for men, pls advise how to take measure b4 we order. And fastest delivery when?

    Answer : [Re] Inquiry for the item from 239****

    hi,we'll update the listing,pls check later,thanks

    Question : [Re] Inquiry for the item from 239****

    can you answer my query?

    Answer : [Re] Inquiry for the item from 239****

    only have one size,thanks

    Question : [Re] Inquiry for the item from 239****

    I am asking whether it comes with 2 items wog and cover?

    Answer : [Re] Inquiry for the item from 239****

    not!!!!!!!!!!

    Question : [Re] Inquiry for the item from 239****

    But your ads pics show a female model demo how to put on the hair net b4 putting the wig..this is misleading!

    Answer : [Re] Inquiry for the item from 239****

    sorry,we'll update,thanks

Keep Warm 8-12hours Food Jar/Lunch Box/Mug/Thermal Bottle Thermal Pot/Germany Technical/ Electric Lu
Keep Warm 8-12hours Food Jar/Lunch Box/Mug/Thermal Bottle Thermal Pot/Germany Technical/ Electric Lu
Item Q&A
  • Question : Inquiry for the item from joh****May 22, 2019

    This is my second time to buy but the quality is not the same as before but with less of a white cover. Very disappointed

    Answer : [Re] Inquiry for the item from joh****

    sorry for that,we'll refund you sgd 3,can you accept?thanks

    Question : [Re] Inquiry for the item from joh****

    Well I hope you can do

    Answer : [Re] Inquiry for the item from joh****

    hi, refund done, though qoo10 system, please check your qmoeny, thanks

  • Question : shippmentFeb 21, 2017

    Hi Seller,

    Can I order from Q10, then pick up the item from the store?

    Answer : [Re] shippment

    Sorry, we only sold through the network. About a week's time to get the goods. Thank you

NewView Ceramic Anion Hair Curler Comb Electric Brush Straightener Hairbrush Curling Straightening I
NewView Ceramic Anion Hair Curler Comb Electric Brush Straightener Hairbrush Curling Straightening I
Item Q&A
  • Question : Inquiry for the item from szn****May 25, 2019

    Hi I just want to know this anion hairdryer the bristles are hard or soft plase?

    Answer : [Re] Inquiry for the item from szn****

    hard

Cup holder  Wine rack  Red wine  Light red wine glass rack nails hanging Cup holder-free hanging gla
Cup holder Wine rack Red wine Light red wine glass rack nails hanging Cup holder-free hanging gla
Item Q&A
  • Question : Inquiry from 261****May 24, 2019

SAMSUNG J7(2015) BATTERY
SAMSUNG J7(2015) BATTERY
Item Q&A
  • Question : Inquiry related return and exchange from ala****May 21, 2019

    Hi there, i just purchased a samsung J7 battery from you, but my handphone cannot do interchange of the battery. Can i do an exchange to other items?

    Answer : [Re] Inquiry related return and exchange from ala****

    What model is your mobile phone?thanks

    Question : [Re] Inquiry related return and exchange from ala****

    Actually is my aunt's phone. Is Samsung J7. When i pass her the battery, she ask me to change for her. Then i realised the phone cannot open up to change battery.
    So sorry for the inconvenience caused. I don't expect refund but change to other things other than battery. Thanks

    Answer : [Re] Inquiry related return and exchange from ala****

    hi,It's not our fault,thanks

    Question : [Re] Inquiry related return and exchange from ala****

    I know is not your fault, that's why i ask if can exchange for other items?

    Answer : [Re] Inquiry related return and exchange from ala****

    hi,if you want return,you need bear the shipping fee,thanks

    Question : [Re] Inquiry related return and exchange from ala****

    Understand fully. So can you do refund?

    Answer : [Re] Inquiry related return and exchange from ala****

    yes,can,#325A, Kowloon Building, Liyuan Road, Yingqian Street, Cravens District, Weifang City, Shandong Province, China261045.TEL:186 5472 8512,Liu Zengqiang(山东省潍坊市奎文区樱前街梨园路九龙大厦325A),pls return it to this address,thanks

  • Question : Inquiry for the item from moc****Apr 12, 2018

    Hi seller, for J7 2015 SM-J700F model which one should I select? Thanks

    Answer : [Re] Inquiry for the item from moc****

    Color : [Samsung J7 / G7008 battery](+$2.00)

    Question : [Re] Inquiry for the item from moc****

    Ok thanks, I've already order and can help send item ASAP as in need urgently. Thanks

    Answer : [Re] Inquiry for the item from moc****

    ok,we'll send it to you asap,thanks

Samsung microSD microSDXC EVO UHS-I 48MB/s 16GB / 32GB / 64GB / 128GB Memory Card with Adapter
Samsung microSD microSDXC EVO UHS-I 48MB/s 16GB / 32GB / 64GB / 128GB Memory Card with Adapter
Item Q&A
  • Question : Inquiry for the item from yok****May 18, 2019

    Is this 100% genuine Samsung product? Can you provide a guarantee of authenticity?

    Answer : [Re] Inquiry for the item from yok****

    hi,we'll update the listing,pls check later,thanks

[KR] - Skin Food Broccoli Cream
[KR] - Skin Food Broccoli Cream
Item Q&A