Q&A board

Q & A Lists
Item Question & Answer
Foldable Stationary Exercise Bike / Home Gym Bicycle / Cycle Indoor With Heartrate
Foldable Stationary Exercise Bike / Home Gym Bicycle / Cycle Indoor With Heartrate
Item Q&A
  • Question : Inquiry for the item from jjl****Feb 21, 2019

  • Question : Inquiry for the item from tab****Feb 21, 2019

    When will the x3 be back in stock?

    Answer : [Re] Inquiry for the item from tab****

    Dear customer, there is stock currently. Thank you.

    Question : [Re] Inquiry for the item from tab****

    Hi but when I try to add the X3 to my cart, it says out of stock

  • Question : Inquiry for the item from sho****Feb 11, 2019

    Hello seller,

    May I know what is the fly weight for model X3, and is the mechanism the same as model X1E?

    Thank you.

    Answer : [Re] Inquiry for the item from sho****

    Dear Customer,

    The X3 Exercise bike uses the magnetic resistance (tension control) and not a fly wheel.

    The mechanism of it will be similar to the X1E model.

    Thank you

    Question : [Re] Inquiry for the item from sho****

    Okay. Tq.

    If I get the exercise bike with the back rest, can it be removed later?

    Thanks.

    Answer : [Re] Inquiry for the item from sho****

    Dear Customer,

    Yes, if you wish to remove the backrest, you may do so later on your own also.

    Thank you

  • Question : Inquiry for the item from iri****Jan 16, 2019

    hi

    when will X1 be re-stock? thanks

    Answer : [Re] Inquiry for the item from iri****

    Dear Customer,

    The X1E will nto be restocked any more. You may want to consider our X3 exercise bikes instead.

    Thank you

  • Question : Inquiry for the item from Ong****Dec 24, 2018

    Any repairs services

    Answer : [Re] Inquiry for the item from Ong****

    Dear Customer,

    Can you kindly email your issue to sales@takeaseat.sg? We will assist you better there.

    Thank you.

    Question : [Re] Inquiry for the item from Ong****

    Bought few years back the cycle chain cannot cycle ready. Very loose to cycle. Any repair of replacement of the chain inside

    Answer : [Re] Inquiry for the item from Ong****

    Dear Customer,

    Beyond the warranty period, our labour and transportation fee will be $30. Also, any parts that require fixing / replacement will be chargeable accordingly.

    For us to move forward, we will require a short video of the issue you are facing to be sent to nabihah@takeaseat.sg

    If you could include your order number, that will be great for us to retrieve you order details.

    Thank you

+View all Notice, FAQ, Q&A >>
Vertical Climber | Climbing Machine | High Intensity Exercise | Workout | FItnesss
Vertical Climber | Climbing Machine | High Intensity Exercise | Workout | FItnesss
Item Q&A
  • Question : Inquiry related return and exchange from eat****Feb 13, 2019

  • Question : Inquiry for the item from tah****Dec 17, 2018

  • Question : Inquiry related delivery from hul****Dec 03, 2018

  • Question : Inquiry related delivery from cut****Dec 03, 2018

    Hi, I'm interested to purchase but can it be possible delivery to me in within three day? Because I am going on holiday by 07/12/18 Fridays, please advise and thanks

    Answer : [Re] Inquiry related delivery from cut****

    Dear Customer,

    For items that are DIY, Qxpress will pick up the item within 1-2 days from us. From there, you may track the parcel using the tracking id provided.

    For items that require assembly, we woudl advise that delivery will take between 3-5 working days. Alternatively, you may request that the delivery be postponed until after you return from your holidays.

    Thank you

  • Question : Inquiry for the item from dil****Nov 11, 2018

    Hi

    Do you have english instructions manual on installation procedures if i purchase the item?

    Thanks

    Answer : [Re] Inquiry for the item from dil****

    Dear Customer,

    We do not have a english manual, however we might be able to request for one from the supplier, though we can't make any promises.

+View all Notice, FAQ, Q&A >>
Chair Office Chair at Good price (Singapore seller) Choose self setup and save more!
Chair Office Chair at Good price (Singapore seller) Choose self setup and save more!
Item Q&A
    • Question : Inquiry for the item from 238****Feb 21, 2019

      Hi, for C55 i saw there's Self set up (For c55) & self set up (For other chairs)...then Set Up For You option is only "For Other Chairs" ... is there no Set Up For You option for C55 in the link?

      Answer : [Re] Inquiry for the item from 238****

      Dear customer, you can just select the last option, then indicate c55 on the memo. Thank you. :)

    • Question : Inquiry for the item from 238****Feb 17, 2019

      Can C37, D37, J30 armrest not be fixed? As I'm looking for chair without armrest.

      Answer : [Re] Inquiry for the item from 238****

      Dear Customer,

      Yes, you may fix all the chairs mentioned without the armrest. If you select the "Set-Up-For-You" option, do infomr us if you want us to install without the armrests.

      Thank you

    • Question : Inquiry for the item from ast****Feb 12, 2019

    • Question : Inquiry for the item from Gri****Jan 20, 2019

    +View all Notice, FAQ, Q&A >>
    TM-788 FOLDABLE ELECTRIC TREADMILL | JOGGING EXERCISE | HOME GYM | TOUCH SCREEN MONITOR
    TM-788 FOLDABLE ELECTRIC TREADMILL | JOGGING EXERCISE | HOME GYM | TOUCH SCREEN MONITOR
    Item Q&A
    • Question : Inquiry for the item from ber****Feb 10, 2019

      1. I just measured my door width - it's only 66cm. Is it still possible to buy TM-788?

      2. There's usually no one at home so I have to plan exact delivery time. I'll need to apply leave to be home. Is this possible?

      3. I'm thinking of visiting today to understand more about solutions to the above. Website states open on Sunday 2pm to 5pm. Is this still valid?

      Answer : [Re] Inquiry for the item from ber****

      Dear Customer,

      We apologise for the delay in the response.

      1) Yes it is possible. You need to inform us as we will need to send our technician down to your place in order to do the assembly at your place instead of in our warehouse.

      2) As we engage third party conrtractors, we are unable to specify an exact date and time of delivery for you. We will contact you at least one day in advance to confirm the delivery date and will provide you with a 4 hour time frame.

      3) Yes,as of now, we are still open on Sundays for the showroom operations.

      Thank you

      Question : [Re] Inquiry for the item from ber****

      That's great. I'd like to to visit your office to speak to you for a better understanding of the treadmill and perhaps take a look at other treadmills.

      I can't find your address. Could you post your address here as well as opening hours, please?

      Answer : [Re] Inquiry for the item from ber****

      Dear Customer,

      Sure thing, we are located at 27 Mandai Estate, Innovation Place Tower 2, #06-07 Singapore 729931

      Monday - Saturday:
      9am - 1pm, 2pm - 5.30pm

      Sunday:
      10am - 1pm, 2pm - 5pm

      You may contact us at 6362 2480.

      Thank you

      Question : [Re] Inquiry for the item from ber****

      Thanks! I'll find time to visit soon

      Answer : [Re] Inquiry for the item from ber****

      Dear Customer,

      Thank you

      Question : [Re] Inquiry for the item from ber****

      Too busy to take time off to visit. I've decided to take a chance and order already. My order number is 290136025

      Answer : [Re] Inquiry for the item from ber****

      Dear customer, sure thank you. allow 2-5days for delivery and we will conact you at least a day before delivery. Thankyou.

      Question : [Re] Inquiry for the item from ber****

      Treadmill delivered. Had a first run. Everything worked well. I was just wondering if the incline of about 4 degrees is inherent? Any way of adjusting this to zero?

      Answer : [Re] Inquiry for the item from ber****

      Dear Customer,

      For this machine, the angle of incline is unable to adjust to completely flat.

      Thank you

      Question : [Re] Inquiry for the item from ber****

      Ok thanks

      Answer : [Re] Inquiry for the item from ber****

      .

    • Question : Inquiry for the item from kel****Feb 18, 2019

      Will neighbour downstairs impact by the noise when using the treadmjll?

      Answer : [Re] Inquiry for the item from kel****

      Dear customer, not very much.if you are concern about the noise generated you can purchase the treadmill mat. Thank you.

    • Question : Inquiry for the item from 89k****Feb 17, 2019

    • Question : Inquiry for the item from ali****Feb 16, 2019

      Hi may I ask if this includes warranty and how long?

      Answer : [Re] Inquiry for the item from ali****

      Dear Customer,

      The warranty period for this is 6 months warranty against manufacturer's defects.

      Thank you

    • Question : Inquiry for the item from bea****Feb 02, 2019

      Can we view this model at yr showroom ?

      Answer : [Re] Inquiry for the item from bea****

      Dear Customer,

      Currently in our showroom, we do not the TM-788 treadmill on display. However, we do have the TM-1188 treadmill model on display which is very similar to the TM-788.

      Our showroom is open for operations on 7 Feb 2019 from 9:30am- 5:30pm.

      Thank you

      Question : [Re] Inquiry for the item from bea****

      Hi seller, when will we be able to see the actual product? If I purchase during this weekend and try our actual later, can we still kiv the sale order and do a cancellation if its not to our satisfaction? I will put. a note on the order

      Answer : [Re] Inquiry for the item from bea****

      Dear Customer,

      Yes, you may put a note to KIV the order so that we can hold the delivery. Do give us a call as well to inform us of your order number incase we miss the memo. We will inform you when the item is prepared for display in our showroom for you to try out.

      Kindly take note that we do not accept cancellations after the item has been delivered.

      Thank you

      Question : [Re] Inquiry for the item from bea****

      Hi, noted. Will call u once I placed the order on Qoo10.

      May I know if u can estimate the item to be ready for viewing by this month itself?

      Thanks

      Answer : [Re] Inquiry for the item from bea****

      Dear Customer,

      Yes, we will try to have the treadmill on display by the end of the month. Once you ahve placed the order, you may contact us and we will take down your number so as to inform you when the item is on display.

      Thank you

      Question : [Re] Inquiry for the item from bea****

      Hi seller, there is feedback from yr customer that the multimedia unit is lagging. Is there any difference in the processor as compared to the TM-1188 model?

      Answer : [Re] Inquiry for the item from bea****

      Dear Customer,

      We are looking for the review which states as such but could not actually come across it. May we ask that you kindly screenshoot the review so that we may look further into it.

      With regards to your question, please give us some time to kindly check with our supplier.

      Thank you

      Question : [Re] Inquiry for the item from bea****

      Pl see the remarks as in attached screenshot

      Answer : [Re] Inquiry for the item from bea****

      Dear Customer,

      Thank you. With regards to the tablet, kindly take note that the tablet does have some limitations in comparison to other tablets (Samsung/ipad) out there. However, the focus point should be on the features of the machine as a treadmill. The tablet is an accessory that works well with the treadmill, but is not meant to be the biggest focal point of the treadmill.

      We hope this clarifies any issues or doubts that you may have about the treadmill.

      Thank you

      Question : [Re] Inquiry for the item from bea****

      Hi seller, I understand what u are getting at. If it has a major issue of connectivity, then I hope it can be improved. I am not expecting an iPad or Samsung standard screen or function and speed, but certainly not sth that is extremely far off. It wld defeat the purpose of marketing it as a multimedia ex machine. Thks

      Answer : [Re] Inquiry for the item from bea****

      Dear Customer,

      We do have a display set in our showroom for you to try out before making the purchase. Our focus is on the functionality of the treadmill. The tablet is an accessory to this treadmill model. We have tested it a few times and the tablet is running smoothly for us. We would definitely suggest that you come down to our showroom to give the machine a try before making the purchase.

      Do let us know when you are planning to come down.

      Thank you

      Question : [Re] Inquiry for the item from bea****

      Hi seller, is the display piece model TM -788?

      Answer : [Re] Inquiry for the item from bea****

      Dear Customer,

      Currently, in our showroom, we have the TM-1188 for display. We will be putting up the TM-788 for display soon. We would advise you to inform us before coming down so that we can let you know if the TM-788 is available for display for you to try out or not.

      Thank you

      Question : [Re] Inquiry for the item from bea****

      I see. I already tried the TM -1188. I am now waiting for the TM-788 display to be up so that I can try n make a decision soon. Thks

      Answer : [Re] Inquiry for the item from bea****

      Dear Customer,

      No problem, If you can leave your contact details, we may contact you when the treadmill is up for display.

      Thank you

      Question : [Re] Inquiry for the item from bea****

      My phone number is 92212121. U can also message me at this number n also at this platform. Thks

      Answer : [Re] Inquiry for the item from bea****

      Dear Customer,

      Understood. Thank you

    +View all Notice, FAQ, Q&A >>
    Executive Office Chairs | Best Bargain Chairs | Mesh Cushion Chairs | PU Leather Chairs | Legrests
    Executive Office Chairs | Best Bargain Chairs | Mesh Cushion Chairs | PU Leather Chairs | Legrests
    Item Q&A
      • Question : Inquiry related return and exchange from wsm****Jan 22, 2019

      • Question : Inquiry for the item from jas****Jan 25, 2019

      • Question : Inquiry for the item from 236****Jan 22, 2019

        Hi Seller, may I know the diameter for M17?

        Answer : [Re] Inquiry for the item from 236****

        Dear Customer,

        The diameter of the base of the M17 Office Chair is around 65cm.

        Thank you.

      • Question : Inquiry from chl****Jan 20, 2019

      +View all Notice, FAQ, Q&A >>
      Dip Bar | Dip Station | Dip Press | Tricep Trainer | Home Gym | Fitness
      Dip Bar | Dip Station | Dip Press | Tricep Trainer | Home Gym | Fitness
      Item Q&A
      • Question : Inquiry for the item from chi****Feb 19, 2019

      • Question : Inquiry for the item from alv****Nov 22, 2018

        why cant apply 5% discount coupon for this item?

        Answer : [Re] Inquiry for the item from alv****

        Dear Customer,

        In this case, you will have to check with Qoo10 on why you are unable to apply for the discount in their system.

        Thank you

      • Question : Inquiry for the item from Pkd****Aug 12, 2018

        I need to know the height n length of this

        Answer : [Re] Inquiry for the item from Pkd****

        Dear Customer,

        The height is approximately 80cm and the bar length is approximately 60cm. This is using manual measurement, so please allow 1-2cm approximations.

        Thank you

      • Question : Inquiry for the item from mic****Apr 29, 2018

        Does it come with exercise manual? Thanks

        Answer : [Re] Inquiry for the item from mic****

        Dear Customer,

        No, it does not come with any exercise manual. You may need to find out on the Internet for the exercises that can be done on the dip station.

        Thank you.

      • Question : Straight DipsApr 09, 2018

        Is the bar long enough to do straight dips on it?

        Answer : [Re] Straight Dips

        Dear Customer,

        Are you referring to what we demonstrate in our video? Do kindly refer from duration 2.25 to duration 2.40 of the video in our product listing.

      +View all Notice, FAQ, Q&A >>
      SPIN Exercise Bike Fitness Cardio Workout Home Cycling Racing Machine
      SPIN Exercise Bike Fitness Cardio Workout Home Cycling Racing Machine
      Item Q&A
      • Question : Inquiry for the item from chu****Feb 16, 2019

        when will Spin Bike Jaguar available again?

        Answer : [Re] Inquiry for the item from chu****

        Dear Customer,

        KIndly take note that this item may be restocked sometime from end march onwards. It will not be restocked so soon.

        You may leave your number with us and we can inform you of the availability once we have arranged for the restock of the item.

        Thank you

        Thank you

        Question : [Re] Inquiry for the item from chu****

        ok noted. my number is +6587193193

        Answer : [Re] Inquiry for the item from chu****

        Dear customer, sure no problem. Thank you.

      • Question : Inquiry for the item from 241****Feb 11, 2019

      • Question : Inquiry related delivery from ell****Feb 10, 2019

      • Question : Inquiry for the item from t2s****Jan 03, 2019

      • Question : Inquiry related delivery from 233****Dec 23, 2018

        HI, for self collection, does the item comes in the box and we have to assemble it on our own at our place, or does the item comes as a complete set (with installation) and we will collect from your place? Thank you

        Answer : [Re] Inquiry related delivery from 233****

        Dear Customer,

        For self-collection, the item comes in its original packaging in the box. You will have to assemble it on your own. Instruction manual will be provided. If you want, you may choose the self-collection option instead of delivery.

        Thank you

        Question : [Re] Inquiry related delivery from 233****

        Hi thank u for your reply. Can i check when the puma model will restock? Mid to dec this yr or next yr?

        Answer : [Re] Inquiry related delivery from 233****

        Dear Customer,

        This model will most likely be coming in Next year already. We still do not know when is the exact timing, but do look out for it maybe mid of Jan.

        Thank you

        Question : [Re] Inquiry related delivery from 233****

        hi, ok noted. thank you for your reply!

        Answer : [Re] Inquiry related delivery from 233****

        Dear Customer,

        Thank you

      +View all Notice, FAQ, Q&A >>
      Blow Torch / Butane Gas Canister Bottles For Steamboat Gas Cooker Stove
      Blow Torch / Butane Gas Canister Bottles For Steamboat Gas Cooker Stove
      Item Q&A
      • Question : Inquiry for the item from jan****Feb 17, 2019

      • Question : Inquiry for the item from swe****Dec 10, 2018

        Which items/set will be suitable for torching sushi?

        Answer : [Re] Inquiry for the item from swe****

        Dear Customer,

        This one comes to personal preference, but we feel that the flame gun in Set B may be easier to use.

        Thank you

      • Question : Inquiry related return and exchange from las****Dec 02, 2018

        I bought the blow torch last month and have only used it twice. However there is already something wrong with the igniter part of the torch.

        Answer : [Re] Inquiry related return and exchange from las****

        Dear Customer,

        We are sorry to hear that you are facing issues with the torch. However, kindly take note that there is no warranty for this product. As such, we are unable to provide a refund or exchange for this item.

        Thank you

      • Question : Inquiry for the item from xlu****Nov 30, 2018

        For SET A, does the cans have expiry dates?

        Answer : [Re] Inquiry for the item from xlu****

        Dear Customer,

        We have checked the cans and did not see an expiry date on the cans.

        Thank you

        Question : [Re] Inquiry for the item from xlu****

        Thx. Am i correct to say they can last forever until it is plug in?

        Also for Set A, the cans are insert in, not refill right

        Answer : [Re] Inquiry for the item from xlu****

        Dear Customer,

        We cannot confirm if the cans can last forever. Most of the time, our customers would be using the cans almost immediately after purchase.

        Yes, the cans are inserted in and not refilled.

        Thank you

      • Question : Inquiry for the item from 261****Nov 16, 2018

      +View all Notice, FAQ, Q&A >>
      Economical traveller Wheelchair (lightweight or heavy duty) self push or assisted model available
      Economical traveller Wheelchair (lightweight or heavy duty) self push or assisted model available
      Item Q&A
      • Question : Inquiry for the item from 238****Feb 15, 2019

        Can the rear wheel be locked while caregiver help user to sit down without someone pressing the rear brakes?

        Answer : [Re] Inquiry for the item from 238****

        Dear Customer,

        May we kindly know which model are you referring to?

        Thank you

        Question : [Re] Inquiry for the item from 238****

        WC1000 Black

        Answer : [Re] Inquiry for the item from 238****

        Dear Customer,

        Kindly take note that the brakes need to be pressed down for the mechanism to work. There is no rear wheel lock separate from the brake system near the handles.

        Thank you

      • Question : Inquiry related delivery from 234****Jan 06, 2019

        Hi there,
        I would like to check if I were to order on the 7th of Jan, what is the range of dates i would be able to receive the product?

        Answer : [Re] Inquiry related delivery from 234****

        Dear Customer,

        Please allow 3-5 working days for delivery.

        Thank you

      • Question : Inquiry for the item from mac****Dec 19, 2018

        Hi is it covered with a warranty? Thanks

        Answer : [Re] Inquiry for the item from mac****

        Dear Customer,

        Our wheelchairs come with 6 months warranty.

        Thank you

      • Question : Inquiry related delivery from chu****Dec 15, 2018

        Hi Seller if I buy it today am I able to receive it on 17th ?

        Answer : [Re] Inquiry related delivery from chu****

        Dear customer,do allow 2-5 working days for us to deliver.Thankyou.

      • Question : Inquiry related delivery from ang****Dec 14, 2018

        Hi Seller,

        Please advise when you are delivering this wheelchair? Please contact me in advance before delivery so that I can arrange someone to be home. Thanks!

        Angela

        Answer : [Re] Inquiry related delivery from ang****

        Dear Customer,

        Please take note that this order will be delivered using the Qxpress delivery team. We do not have control over their delivery schedule.

        Your tracking id is SGP140896424. You may track your parcel here http://www.qxpress.asia/tracking/search.php

        Thank you

      +View all Notice, FAQ, Q&A >>
      I-running Mini motorized exercise treadmill foldable slide even below your bed!
      I-running Mini motorized exercise treadmill foldable slide even below your bed!
      Item Q&A
      • Question : Inquiry for the item from bee****Feb 11, 2019

      • Question : Inquiry for the item from sij****Feb 13, 2019

        Hi,

        I bought I-running Mini motorized exercise treadmill foldable a year back. I rarely used, last month i used continuosly for one week. After a week usage, it stops after few mins of working. it vary sometime i can run for 20mins, sometime it stops after 7mins. May I know the cause? Do i need to put oil or so?
        please advise

        Answer : [Re] Inquiry for the item from sij****

        Dear Customer,

        Do you still have your order number for us to check the details of your order?

        For this, we would require you to send us a short video of the machine stopping, If you could send is the monitor to see what it shows, that would be good as well. You may send the video to nabihah@takeaseat.sg

        Thank you

      • Question : Inquiry for the item from raf****Feb 11, 2019

        When will the new i running treadmill be in stock again?

        Answer : [Re] Inquiry for the item from raf****

        Dear Customer,

        Kindly take note that we will not be re-stocking this i-running treadmill anymore.

        Thank you

      • Question : Inquiry from loh****Jan 07, 2019

        Bought a treadmill on 2017, today treadmill can’t function, can I know what happen.

        Answer : [Re] Inquiry from loh****

        Dear Customer,

        Thank you for providing us with the photo. Could we kindly have your order number so that we may trace back your order?

        We will let our technical team review the photo and we will get back to you once we have received the order number from you.

        Thank you

        Question : [Re] Inquiry from loh****

        Hi this is my order no.

        Answer : [Re] Inquiry from loh****

        229497522

        Question : [Re] Inquiry from loh****

        Dear Customer,

        Thank you for that. Our technician will contact you directly to inform you of the follow up actions.

        Thank you

      • Question : Inquiry for the item from jin****Jan 22, 2019

        Dear seller which treadmill is suitable for walking 30 mins.Please advice with thanks.

        Answer : [Re] Inquiry for the item from jin****

        Dear Customer,

        You may consider choosing between the I-Walk treadmill or the TM-388 treadmill.

        The I-Walk treadmill has a speed of up to 6km/h and as it is flat, it can be stored away below your sofa or bed. However since it does not have handles, it can be a little dangerous.

        The TM-388 has a speed of up to 12km/h and it comes with basic features such as programs, modes and heartrate sensor. It can also be folded flat for storage.

        Thank you.

      +View all Notice, FAQ, Q&A >>
      Tm-1088 powerful motorized exercise treadmill foldable running at home
      Tm-1088 powerful motorized exercise treadmill foldable running at home
      Item Q&A
      • Question : Inquiry for the item from Zha****Feb 13, 2019

        Hi could ublet know the spec of TM-1188 as eell?

        For TM1088, what's warranty period and coverage.
        Thanks.

        Answer : [Re] Inquiry for the item from Zha****

        Pls provide some photos as well.

        Question : [Re] Inquiry for the item from Zha****

        Dear Customer,

        Please check the link for the specifications for the TM-1188 Treadmill: https://www.qoo10.sg/item/TAKEASEAT-TM-1188-FOLDABLE-ELECTRIC-TREADMILL-JOGGING-EXERCISE-HOME-GYM/628580689

        Here is the link for the TM-1088 Treadmill: https://www.qoo10.sg/item/TAKEASEAT-TM-1088-POWERFUL-MOTORIZED-EXERCISE-TREADMILL-FOLDABLE-RUNNING/475844242

        Warranty is the same for these 2 treadmills, which covers 5 years on the motor, 2 years on the frame and parts, 1 year on labor

        The photos are provided in the descriptions in the links as well.

        Thank you

      • Question : Inquiry from Zha****Feb 10, 2019

        Hi
        when it can be delivered if I place order now.
        May the screen show video?

        Answer : [Re] Inquiry from Zha****

        Dear Customer,

        Please allow 3-5 working days for delivery. Kindly take note that the screen for this treadmill does not play videos. You may consider our TM-1188 if you wish to have video playing capabilities.

        Thank you

      • Question : Inquiry for the item from dil****Aug 02, 2018

        Hi, how do I claim warranty for the item or how do I get support if there is a problem with the treadmill?

        Answer : [Re] Inquiry for the item from dil****

        Dear Customer,

        You may call us at 63622480 for any warranty and after sales support. The warranty period will be stated in your Qoo10 order, and warranty will take place from the start of the delivery date.

        Thank you

      • Question : Difference between TM-1088 & TM-988Jul 31, 2018

        Hi, I would like to know what is the different between TM-1088 & 988 model?

        Rgds,
        Arthur

        Answer : [Re] Difference between TM-1088 & TM-988

        Dear Customer,

        Our TM-988 and TM-1088 are similar. The difference between them would be the motor, TM-988 HAS 2.75 Horsepower while TM-108 have 3.0 Hoursepower. The speedrange for TM-988 is 1-18 km/hr while the TM-1088 is from 1-20 km/hr.

        Thank you

      • Question : Inquiry for the item from Ela****Jun 03, 2018

      +View all Notice, FAQ, Q&A >>
      I-WALK TREADMILL ★ COMPACT AND SMALL TREADMILL ★ HOME USE ★ EASY STORAGE ★
      I-WALK TREADMILL ★ COMPACT AND SMALL TREADMILL ★ HOME USE ★ EASY STORAGE ★
      Item Q&A
      • Question : Inquiry for the item from Sie****Feb 11, 2019

      • Question : Inquiry for the item from the****Feb 03, 2019

      • Question : Inquiry related delivery from sit****Dec 29, 2018

      • Question : Inquiry for the item from sno****Nov 23, 2018

        Hi seller,

        This treadmill was delivered on 7 Aug 18 & there were some defects upon delivery then. I brought up this issue since then & till today I'm still waiting for the onsite service appointment (despite multiple email reminders and correspondences with your staff).

        It had been 3 mths+ of waiting!! What's the point of listing that you provide a "On site servicing within 7 days of report" when you can't even fulfil?!

        I've been told to wait for your technician to call but problem is that your technician didn't even make a single call within this past 3 mths+!

        Your customer service informed that they couldn't even schedule a timing with your technician as well?!

        What nonsense is this? Are you going to wait till the treadmill warranty period expires then your company show response?!

        I had never bought products with such lousy warranty follow up before!

        I had been very patient to wait for 3 mths+. Please do something about this otherwise I'll just have to escalate to qoo10.

        Answer : [Re] Inquiry for the item from sno****

        Dear Customer,

        Thank you for your patience. Our technician has updated us that they will arranging a servicing for you today between 3-5pm.

        Do let us know if this time is okay with you.

        Thank you

        Question : [Re] Inquiry for the item from sno****

        Hi Seller,

        Today is the 1st time using the treadmill after the service call on 23rd Nov.

        There's problem connecting to Gfit app. Please see attached photo from my android phone.

        Do check and get back to me soonest. Thanks.

        Answer : [Re] Inquiry for the item from sno****

        Dear Customer,

        We can advise you to install and uninstall the app and try connecting again. We have tried the app on both iphone and android phones and in both phones, the app is working fine.

        Thank you

      • Question : Inquiry related delivery from k.s****Nov 16, 2018

        Please arrange delivery for Order No. 282936837. Item was supposed to have been shipped out, but I have not received any delivery appointment. Thanks.

        Answer : [Re] Inquiry related delivery from k.s****

        Dear customer, your item was supposed to be delivered on 14/11/18 however we was told that you cannot make it on that day. Due to the demand of order during 11.11 our contractor deliver by zone.

        Yes, we are re arranging order we will try to deliver it to you the soonest perharps next week. We will contact you at least a day in advance to confirm with you. Thank you.

        Question : [Re] Inquiry related delivery from k.s****

        It has been a week. Please let me know the expected date of delivery...one day advance notice is not enough to arrange for someone to receive the delivery. Thanks.

        Answer : [Re] Inquiry related delivery from k.s****

        Dear Customer,

        We have checked with our delivery team. They have informed us that they have contacted you about delivery tmr. We apologise for the wait and thank you for your kind patience with us.

        Thank you

      +View all Notice, FAQ, Q&A >>
      E Series Kids Children Ergonomic Study table with shelf upgrade chair
      E Series Kids Children Ergonomic Study table with shelf upgrade chair
      Item Q&A
      • Question : Inquiry for the item from mic****Feb 11, 2019

        Hi,

        I will like to purchase the book rack only for this E series table. How can I purchase and how much?

        Answer : [Re] Inquiry for the item from mic****

        Dear Customer,

        Kindly take note that price of the books rack, are $100 for the 2 tier and $180 for the 3 tier. Inclusive of $10.50 for registered mail, the total price will be $110.50 and $190.50, respectively.

        Kindly take note that the item will be self-assembled by you. If you are still interested, do lert us know and we may provide you with our bank details.

        Thank you

      • Question : Inquiry for the item from 235****Jan 16, 2019

        Hi understand there is option to add on the book rack and footrest, but there is no detail for it

        Answer : [Re] Inquiry for the item from 235****

        Dear Customer,

        The footrest detail can be found here: https://www.qoo10.sg/item/TAKEASEAT-ERGONOMIC-BACKREST-AND-FOOTREST-FOR-ADULTS-AND-KIDS-ADJUSTABLE/523634438

        Thank you

        This is the Bookrqack A which is for additional $99. Its is slightly shorter in length and is just a basic book rack.

        (Jan 16, 2019 15:32)

        This is the Bookrack B which is for additional $129. It is longer and has an additional shelf with a book holder.

        Thank you
        (Jan 16, 2019 15:33)

      • Question : Inquiry for the item from mic****Jan 30, 2018

      • Question : Inquiry related delivery from mic****Aug 25, 2017

        Hi,

        1) is there any additional charge if we need pre-installation before delivery?

        2) can we arrange a timing to expect the delivery? So that we do not have to wait for the whole day.

        3) will your delivery guy teach us how to adjust the table height?

        Answer : [Re] Inquiry related delivery from mic****

        Dear Customer,

        1) No, there is no additional charges for the installation. Our technician will install the table and chair in our warehouse before delivering it to you. Staircase delivery fee does apply if carrying the table and chair up stairs are required.

        2) The delivery is usually in the weekday afternoon and our staff will be able to give you a 2 hours to 3 hours time range for the delivery.

        3) Yes, our colleague will be able to teach you how to adjust the tilting of the table and the height, as well as the chair if you purchase it.

        Hope this clarifies. thank you and have a great weekend!

        Question : [Re] Inquiry related delivery from mic****

        1) Can the delivery date be arrange too?

        2) What's the earliest timing in the morning for delivery?

        Answer : [Re] Inquiry related delivery from mic****

        Dear Customer,

        1) The delivery for kids ergonomic study table is usually later in the week, i.e. from tuesday to friday. We will try our best to cater to your request.

        2) The delivery is usually in the afternoon as our colleague would have to settle paperwork in the morning.

        Thank you!

        Question : [Re] Inquiry related delivery from mic****

        Ok, noted. Thanks for the helpful information.

        Answer : [Re] Inquiry related delivery from mic****

        Dear Customer,

        Thank you and have a great weekend!

      • Question : Inquiry for the item from th3****Jul 11, 2017

        Hi I want to buy the study table but confuse whether I should buy the E1100 or C1 series, my boy 155cm height n he prefers bigger table top. Which table should I buy and do you have showroom so I can see it myself? Thanks in advance.

        Answer : [Re] Inquiry for the item from th3****

        Dear Customer,

        The E1100 Kids Ergonomic table has a table top length of 114cm and we will also recommend it as it has a bigger table top since your boy is 155cm tall. However, we will suggest you to visit our showroom to see the tables to see which one suits your boy.

        We do have a showroom located at 27 Mandai Estate, Innovation Place Tower 2, #06-07 S729931 and we are open from 9am to 1pm and 2pm to 5.30pm on weekdays and 9am to 12.30pm on saturday.

        Thank you.

      +View all Notice, FAQ, Q&A >>
      KIDS ERGONOMIC STUDY CHAIR ★ CHILDREN STUDY CHAIR ★ ADJUSTABLE
      KIDS ERGONOMIC STUDY CHAIR ★ CHILDREN STUDY CHAIR ★ ADJUSTABLE
      Item Q&A
      • Question : Inquiry for the item from jen****Feb 09, 2019

        Hi, we bought the VIVO chair. Could you advise how do we remove the locking wheels?
        Thank you

        Answer : [Re] Inquiry for the item from jen****

        Dear Customer,

        Kindly take note that this chair comes with a in-built automated Weight Braking Mechanism.

        Let us check with our techician if you are able to replace the wheels to normal wheels if you do not like this feature. As out technical team only operates on weekdays, please allow us to get back to you on Monday.

        Thank you

        Question : [Re] Inquiry for the item from jen****

        Pls and thank you. We await your advise. Thank you

        Answer : [Re] Inquiry for the item from jen****

        Dear Customer,

        We have checked with our technician.. Kindly take note that you may replace the wheels with normal wheels if you do not like the weight braking feature.

        Thank you

        Question : [Re] Inquiry for the item from jen****

        Thank you very much

        Answer : [Re] Inquiry for the item from jen****

        .

      • Question : Inquiry for the item from jay****Jan 20, 2019

        Hi, for the VIvo chair, is it meant for kids or also can be for adults? The height can be adjusted to make it suitable for adults?

        Answer : [Re] Inquiry for the item from jay****

        Dear Customer,

        Kindly take note that while adults are able to sit on the Vivo chair, the design of the chair is still mainly made fo children. Hence, it will not be too comfortable for an adult to use the chair as their main chair.

        Thank you

      • Question : Inquiry for the item from cec****Jan 12, 2019

        Hi can I know when the out of stocks chair will be in stocks again?

        Answer : [Re] Inquiry for the item from cec****

        Dear Customer, may i know which chair is it? Thanks

        Question : [Re] Inquiry for the item from cec****

        Hi it’s the Ergo Plus.. when will it be back in stock? Thanks

        Answer : [Re] Inquiry for the item from cec****

        Dear Customer,

        There are no plans to restock the Ergo Plus chair anymore. May we suggest our Kid2Youth brand for your consideration in terms of kids chairs?

        https://www.qoo10.sg/item/KID2YOUTH-KID2YOUTH-KIDS-ERGONOMIC-STUDY-CHAIR-CHILDREN-STUDY-CHAIR-MADE/636140473

        You may consider our Babo Chair which is alaos comparable to the Ergo Plus chair which you were looking at.

        Thank you

      • Question : Inquiry for the item from kls****Dec 23, 2018

      • Question : Inquiry from bit****Nov 27, 2018

        I recently ordered the ergonomic chair and received it. However, I noticed the wheels stop moving when the person sits on the chair. This becomes inmobile when seated on the chair and becomes difficult to get into position with the table properly. Is this normal?

        Answer : [Re] Inquiry from bit****

        Dear Customer,

        Yes, it is normal. This model of our kids chair has a weight braking system.
        (i.e. The chair will not roll when someone sits on it).

        Thank you

      +View all Notice, FAQ, Q&A >>
      E1200 Ergonomic Children kids study table with shelf upgrade chair
      E1200 Ergonomic Children kids study table with shelf upgrade chair
      Item Q&A
      • Question : Inquiry related delivery from chr****Feb 11, 2019

        Hi, if choose self-collection, can just walk-in or need appointment? How soon will be item be ready?

        Answer : [Re] Inquiry related delivery from chr****

        Dear Customer,

        Kindly take note that you choose the self-collection option, please allos us sometime to assemble the item for your collection. We will contact you to inform you when is a good time for your collection.

        Thank you

      • Question : Inquiry from Ngu****Sep 30, 2018

      • Question : Inquiry for the item from che****Sep 03, 2018

        Hi, may I know how Vivo kids chair design and basic dimension like?

        Answer : [Re] Inquiry for the item from che****

        Dear Customer,

        Attached is the dimensions of the chair.

        Thank you


      • Question : Inquiry for the item from shm****Sep 01, 2018

        u have grey colour ? When is the restock ?

        Answer : [Re] Inquiry for the item from shm****

        Dear Customer,

        If you are referring to our E1200 table, kindly take note that we do not have grey colour.

        Thank you

      • Question : Self collectionAug 27, 2018

      +View all Notice, FAQ, Q&A >>
      Massage Chairs | Neck Body Back Massage | Ease Fatigue and Tiredness
      Massage Chairs | Neck Body Back Massage | Ease Fatigue and Tiredness
      Item Q&A
      • Question : Inquiry for the item from mch****Feb 10, 2019

        Hi Seller, the PU leather. After some years it will peel. Do you have replacement leather and how much? Do u have service team to come replace for us?

        Answer : [Re] Inquiry for the item from mch****

        Dear Customer,

        PU Leather will peel depending on the weather and environmental condition. Our PU leather is quite thick and not of the thin quality.

        We do not provide replacement leather or the services to do it.

        Thank you

      • Question : Inquiry for the item from kuk****Dec 19, 2018

        Hi Seller,

        Any free gift (Foot Massager) at this time of purcharse?

        Thks & rgds

        Answer : [Re] Inquiry for the item from kuk****

        Dear Customer,

        Kindly take note that we do not provide that promotion anymore.

        Thank you

      • Question : Inquiry from cor****Dec 17, 2018

        Hi, may I know whether you can help to dispose of the existing single sofa?

        Answer : [Re] Inquiry from cor****

        Dear Customer,

        We do not provide disposal services. Thank you

      • Question : Inquiry from cor****Dec 17, 2018

        Hi, may I know whether you can help to dispose of the existing single sofa?

        Answer : [Re] Inquiry from cor****

        As I need space to put your massage chair.

        Question : [Re] Inquiry from cor****

        Dear Customer,

        We do not provide disposal services. Thank you

      • Question : Inquiry for the item from wee****Dec 15, 2018

        Hi Seller,

        I am interested in MC 3000, Will there be incoming stock for MC 3000?

        Answer : [Re] Inquiry for the item from wee****

        Dear Customer,

        Kindly take note that there are no plans to restock the MC3000.

        Thank you

      +View all Notice, FAQ, Q&A >>
      X5 EZ Exercise Home Gym Bike Chair
      X5 EZ Exercise Home Gym Bike Chair
      Item Q&A
      • Question : Inquiry for the item from cri****Feb 08, 2019

        Please advice if yr item able to with stand a per on weight 85kg

        Answer : [Re] Inquiry for the item from cri****

        Dear customer, the max weight for this is 75kg. There is other exercise bike available. Thank you.

      • Question : LCD Screen DisplaySep 24, 2018

      • Question : Inquiry related delivery from hkt****Sep 04, 2018

      • Question : Product InformationJul 26, 2018

      • Question : Inquiry for the item from lad****Mar 20, 2018

        Hi, May l know when new stock will be coming in, please. Thank you.

        Answer : [Re] Inquiry for the item from lad****

        Dear Customer,

        It will be restock in about 1 to 2 months time.

        Thank you.

      +View all Notice, FAQ, Q&A >>
      Ultra 150 Foldable Abdominal Trainer power plank (INSTOCK)
      Ultra 150 Foldable Abdominal Trainer power plank (INSTOCK)
      Item Q&A
      • Question : Inquiry for the item from nic****Feb 06, 2019

        How many kg can this machine take? Is it stable when use?

        Answer : [Re] Inquiry for the item from nic****

        Dear Customer,

        The max user weight is 100kg. Yes, it is stable when in use.

        Thank you

      • Question : Inquiry for the item from adr****Feb 03, 2019

        Dear Seller, I would like to ask if I order this item from you how long will it takes to be delivered?

        Answer : [Re] Inquiry for the item from adr****

        Because this would be my second order and I will bring it to oversea as a gift. So when and what date could I be possibly receiving it. If I had order in this Lunar New Year. Could I received before 10feb.

        Question : [Re] Inquiry for the item from adr****

        Dear Customer,

        If you may purchase today, the earliest that we can have the item shipped out is on 7 Feb 2019. You will receive a tracking number to track your parcel. We are unable to promise if the item can be delivered by 10 Feb as the delivery is done by the Qxpress team and we do not have control over their delivery schedules.

        Thank you

        Answer : [Re] Inquiry for the item from adr****

        Dear seller, I have place the order already and looking forward to received it. Thank you.

        Question : [Re] Inquiry for the item from adr****

        Dear Customer,

        Thank you. We will arrange for delivery of your order at the soonest.

        Thank you

      • Question : Inquiry related delivery from bee****Jan 07, 2019

        How many days oni can received the stocks?

        Answer : [Re] Inquiry related delivery from bee****

        Dear Customer,

        Please allow 3-5 working days for delivery.

        Thank you

      • Question : Inquiry for the item from 241****Dec 23, 2018

        What is the shipping size and weight of this?

        Answer : [Re] Inquiry for the item from 241****

        Dear Customer,

        The size of the packaging is approximately 44cm x 18cm x 92cm. The weight of the packaging is approximately 7.6kg

        Thank you

      • Question : 关于运送ton****会员的咨询。Dec 17, 2018

      +View all Notice, FAQ, Q&A >>
      TM-1188 FOLDABLE ELECTRIC TREADMILL | JOGGING EXERCISE | HOME GYM | 15 INCH LCD MONITOR
      TM-1188 FOLDABLE ELECTRIC TREADMILL | JOGGING EXERCISE | HOME GYM | 15 INCH LCD MONITOR
      Item Q&A
      • Question : Inquiry for the item from bea****Jan 25, 2019

        Hi, is this model available for trying out at yr showroom?

        Answer : [Re] Inquiry for the item from bea****

        Dear Customer,

        Yes, we have this item on display in our showroom. You may try it out.

        Thank you

      Office Chair Accessories Spare part for sale. Nylon/Aluminum leg frame *Roller wheels* gas spring
      Office Chair Accessories Spare part for sale. Nylon/Aluminum leg frame *Roller wheels* gas spring
      Item Q&A
      • Question : Inquiry from den****Jan 23, 2019

        Hi

        Wanted to check if the seat back can be replaced for the attached office chair?

        Thanks
        Denise

        91858781

        Answer : [Re] Inquiry from den****

        the fibre backing has split apart

        Question : [Re] Inquiry from den****

        Dear Customer,

        Can we check if you bought the chair from us? Could you kindly provide your order number if you bough the chair from us?

        Thank you

      • Question : Inquiry for the item from Gom****Dec 01, 2018

        For the chrome gas lift, what is the maximum total length?

        Answer : [Re] Inquiry for the item from Gom****

        Dear Customer,

        Kindly take note that our gas lift can accommodate around 9-10cm rise in height.

        Thank you

      • Question : Chrome Based Purchase - Cart No:122146030Nov 01, 2018

        Good day.

        I had purchased 2pcs office chair's chrome based from your good company and requested for refund (requested Qexpress pickup dated 22 October ) for the unpleasant purchase experience.

        I had provided picture of the defective goods which are obviously unpresentable and not up to standard when look at
        the rough welding parts, dents and highlighted that chairs are very difficult to push around & wheels are slanted after secure onto the based. Mr Shor had agreed on the refund but there will no further action nor Qexpress team appear for return goods collection. Please follow up.

        Francis

        Answer : [Re] Chrome Based Purchase - Cart No:122146030

        1

        Question : [Re] Chrome Based Purchase - Cart No:122146030

        2

        Answer : [Re] Chrome Based Purchase - Cart No:122146030

        3

        Question : [Re] Chrome Based Purchase - Cart No:122146030

        4

        Answer : [Re] Chrome Based Purchase - Cart No:122146030

        5

        Question : [Re] Chrome Based Purchase - Cart No:122146030

        6

        Answer : [Re] Chrome Based Purchase - Cart No:122146030

        Dear customer, sorry for the inconvenenice.
        do you want to do do a replacement for full refund?

        for self setup items, items are delivered in original packaging. If parts are missing or defected, replacement will be mailed out upon receving a photo of it.

        buyers will have to bear a return delivery fee if replacement part is offered and decided to cancel the purchase.

        a collection fee is applicable to arrange courier service for pick up of return item.

        Question : [Re] Chrome Based Purchase - Cart No:122146030

        Agreed on the courier fee occur and requested for goods pickup but until now no one drop by for collection and Shor did mentioned that goods need to send back first before getting refund.

        Answer : [Re] Chrome Based Purchase - Cart No:122146030

        Dear Customer, you may contact Qexpress for them to delivery the product back to us and we will process the refund once we have receive your item back. Thank you.

        Question : [Re] Chrome Based Purchase - Cart No:122146030

        Goods return pickup by Qxpress had been requested, and waiting for the return label after seller approval.

        How to return item(s) by Qxpress RPC:
        https://www.qoo10.sg/gmkt.inc/CS/NHelpFaqContents.aspx?viewno=15398

        Answer : [Re] Chrome Based Purchase - Cart No:122146030

        Dear Customer, noted on your returning of this item, we will process the refund once we receive the item, thank you.

        Dear Customer,

        Thank you.
        (Nov 05, 2018 11:31)

      • Question : Plastic sleeve or bushing for the castor wheelsOct 30, 2018

        I have plenty of spare castor wheels for my chairs but the part that wears out very fast is the white plastic sleeve or bushing that fits into the steel spindle of the castor wheels. Can you supply 20 or 30 pieces to me? Thanks, Jeff

        Answer : [Re] Plastic sleeve or bushing for the castor wheels

        Dear customer, sorry to say that we do sel castor wheels but we do not sell parts of it. Thank you.

      • Question : Inquiry for the item from cel****Oct 10, 2018

        I wish to know whether the roller wheel set is the same as the stopper set as I don't want the roller wheel..I just want to increase the height of the chairs using the stopper set is it possible kindly advice thanks

        Answer : [Re] Inquiry for the item from cel****

        Dear Customers,

        The roller wheel set and the the stopper set isn't the same. However the height for both is about the same, the stopper wouldn't move.

        Thank you.

      +View all Notice, FAQ, Q&A >>
      3-Pieces Chopping Board Set / Mini House Knives Holder / Kitchen Necessities
      3-Pieces Chopping Board Set / Mini House Knives Holder / Kitchen Necessities
      Item Q&A
      • Question : Inquiry for the item from Hay****Jan 18, 2019

        Any stocks coming in for set 1?

        Answer : [Re] Inquiry for the item from Hay****

        Dear Customer,

        We will not be briniging in any more stock for Set 1.

        Thank you

      • Question : Inquiry for the item from cla****Nov 24, 2018

        Hi seller, will there be a restock in your mini house knives holder red color?

        Answer : [Re] Inquiry for the item from cla****

        Dear Customer,

        Currently, there are no plans to restock this item.

        Thank you

      • Question : Inquiry for the item from Nic****Sep 19, 2018

        Will u stock up chopping board set 1 soon?

        Answer : [Re] Inquiry for the item from Nic****

        Dear Customer,

        Currently, there are no plans to restock this item.

        Thank you

      • Question : Inquiry for the item from cla****Jul 31, 2018

        When will the red color knife holder be in stock?

        Answer : [Re] Inquiry for the item from cla****

        Dear Customer,

        We have 3 more red colour in stock. Kindly give us sometime to update the inventory on qoo10 system.

        Thank you

      • Question : Inquiry for the item from xia****Jul 22, 2018

        Hi, when will you guys restock chopping board set 1?

        Answer : [Re] Inquiry for the item from xia****

        Dear Customer,

        There are currently no plans to restock the Chopping Board Set 1.

        Thank you

      +View all Notice, FAQ, Q&A >>
      Ergonomic Standing Desk / Height Adjustable / Easy Lifting / PC Monitor / Sit or Stand At Work
      Ergonomic Standing Desk / Height Adjustable / Easy Lifting / PC Monitor / Sit or Stand At Work
      Item Q&A
      • Question : Inquiry for the item from yok****Jan 09, 2019

        Can the small stand put one monitor and one laptop

        Answer : [Re] Inquiry for the item from yok****

        Dear Customer,

        We advise you to check the measurements to see if your monitor and laptop will be able to fit on to the surface of the table.

        Thank you

      • Question : Inquiry related delivery from wen****Nov 15, 2018

        Hi, I ordered since Nov 11 but still no reply when will the item be delivered. Please reply and expedite.

        Answer : [Re] Inquiry related delivery from wen****

        Dear Customer,

        Please allow 3-5 working days for delivery. Our staff will contact you at least one day in advance to confirm delivery date and time with you. Andplease do take note that due to 11/11 sales, our schedule is jammed so there may be a delay.

        Thank you.

      • Question : Inquiry for the item from mic****Oct 09, 2018

        is the monitor arm steady enough for a 27 inch tv screen....or is the ergonomic standing desk more stable

        Answer : [Re] Inquiry for the item from mic****

        Dear Customer,

        You need to also take note of the weight of the screen. All our monitor arms will be able to take a 27" screen. However, you need to tkae not of the weight of the screen.

        Type A can only take up to 6.5kg max.
        Type B can only take up to 9kg max.
        Type D can only take up to 12kg max.

        Make sure that you do not exceed the weight and the monitor size limit.

        Thank you

        Thank you

        Question : [Re] Inquiry for the item from mic****

        can i confirm if type A,B and D is referring to monitor arm or standing desk?

        if u meant standing desk then can I know what is the max weight for monitor arm. also can the monitor arm tilt sideways besides up and down?

        Answer : [Re] Inquiry for the item from mic****

        Dear Customer,

        Typea A,B and D is referring to the monitor arms. Yes, our monitor arms are able to tilt sideways as well (up to a certain angle).

        Thank you

      • Question : Inquiry for the item from khw****Aug 25, 2018

        Hi, only black color? Or you have white for all models? Thank you

        Answer : [Re] Inquiry for the item from khw****

        Dear Customer,

        Our standing desks only come in black colour.

        Thank you

      • Question : Inquiry for the item from khw****Aug 25, 2018

        Hi, only black color? Or you have white for all models? Thank you

        Answer : [Re] Inquiry for the item from khw****

        Dear Customer,

        Our standing desks only come in black colour.

        Thank you

      +View all Notice, FAQ, Q&A >>
      WELLSYS SD102 ERGONOMIC OFFICE CHAIR ★ DUAL-BACK SUPPORT ★ TWO PADDED SUPPORT
      WELLSYS SD102 ERGONOMIC OFFICE CHAIR ★ DUAL-BACK SUPPORT ★ TWO PADDED SUPPORT
      Item Q&A
      • Question : Inquiry for the item from Mel****Jan 05, 2019

      • Question : questionSep 29, 2018

        Hi,
        I bought ergonomics chair from you 1 year ago with model SD104 , the chair has tilting problem. Was wondering if you could do a repair? And how much it will cost?


        Thank you.

        Answer : [Re] question

        Dear Customer,

        Could you kindly send us a video of the issue that you are facing. You may send the video to nabihah@takeaseat.sg and our technical team will review the video and follow up with you at the soonest.

        Thank you

      • Question : Inquiry for the item from jie****Aug 26, 2018

        SD 104 stock?

        Answer : [Re] Inquiry for the item from jie****

        Dear Customer,

        Our SD 104 is currently out of stock. Currently, there are no plans to restock this model.

        You may consider our SD 102 model instead.

        Thank you

        Question : [Re] Inquiry for the item from jie****

        Possible to go down to your show room to try out the SD 102 sit?

        Answer : [Re] Inquiry for the item from jie****

        Dear Customer,

        You may come down to our showroom. However, some of our items are at a different location for an event. Cound you kinldy leave your name and number. We will contact you again with regards to the showroom visit.

        Thank you

      • Question : When will SD102 having stocks againApr 08, 2017

        When will SD102 having stocks again?

        Answer : [Re] When will SD102 having stocks again

        Dear Customer,

        It will take roughly about 2 to 3 weeks for the stock to arrive.

        Thank you.

      • Question : [About Item] Related InquiriesMar 07, 2017

        Hi just to check when will the stocks for SD102 be coming in?

        Answer : [Re] [About Item] Related Inquiries

        Dear Customer,

        The stock will arrive around the end of march.

        Thank you.