Q&A board

Q & A Lists
Item Question & Answer
Foldable Stationary Exercise Bike / Home Gym Bicycle / Cycle Indoor With Heartrate
Foldable Stationary Exercise Bike / Home Gym Bicycle / Cycle Indoor With Heartrate
Item Q&A
  • Question : Inquiry for the item from 963****Apr 24, 2018

  • Question : Inquiry for the item from ang****Apr 23, 2018

    Is x6 a foldable bike too?

    Answer : [Re] Inquiry for the item from ang****

    Dear Customer,

    Yes, the X6 is a foldable bike. However, please take note that the folding size is limited (i.e. it will not be as compact as the X2E exercise bike or the X3 exercise bike.)

    Thank you.

    Question : [Re] Inquiry for the item from ang****

    Can I have a picture of how it look like after folding. X6 and x3 which bike has resistance control?

    Answer : [Re] Inquiry for the item from ang****

    Dear Customer,

    You may refer to our listing for the X6's image. The X3 exercise bike has the same folding system as the X2E (as attached).

    Thank you.

  • Question : Inquiry for the item from ire****Apr 22, 2018

  • Question : Inquiry for the item from loh****Apr 20, 2018

    Hi Seller, when will X3 with back rest be in stock?
    Can I self collect?

    Answer : [Re] Inquiry for the item from loh****

    Dear Customer,

    The stock is expected to arrive within 1 to 2 months time. We will update the listing again once we have an estimated date of arrival.

    Thank you.

  • Question : Inquiry for the item from win****Apr 18, 2018

    hihi how do i know which one more suitable for my height..are all the model seats adjustable?

    Answer : [Re] Inquiry for the item from win****

    Dear Customer,

    All the exercise bikes have an adjustable seat. However, the X2E and X3 exercise bikes are generally suitable for people with a height of about 1.55meters (i.e. people with a lower height may find it difficult to cycle normally.)

    Thank you.

+View all Notice, FAQ, Q&A >>
Mothers Day Gift / Massage Chairs / Neck Body Back Massage / Ease Fatigue and Tiredness
Mothers Day Gift / Massage Chairs / Neck Body Back Massage / Ease Fatigue and Tiredness
Item Q&A
  • Question : Inquiry for the item from mag****Apr 23, 2018

    Hi,
    the free foot massager will be sent separately from the massage chair? Or will deliver together after 6th may?

    Answer : [Re] Inquiry for the item from mag****

    Dear Customer,

    We will deliver the massage chair first to your place. Once the foot massager arrives, we will use courier to deliver it to you.

    Thank you!

  • Question : Inquiry for the item from ait****Apr 22, 2018

  • Question : Inquiry for the item from ric****Apr 14, 2018

    Hi,can go down and view the massage chair?don kind can send me the address

    Answer : [Re] Inquiry for the item from ric****

    Dear Customer,

    Yes, you may drop by to our showroom to view the massage chairs. We are located at 27 Mandai Estate, Innovation Place Tower 2, #06-07 S729931 and our operating hours are 9am to 1pm and 2pm to 5.30pm (Mon - Fri).

    Thank you.

  • Question : 상품 관련 ryu****님의 문의입니다.Mar 29, 2018

    Hi ,,MC3000 can use in Singapore 3pin (UK)?

    Answer : [Re] 상품 관련 ryu****님의 문의입니다.

    Dear Customer,

    The MC3000 massage chair uses 3 pin plug and have no issue in using the power socket in SG.

    Thank you.

  • Question : Inquiry for the item from ssa****Feb 12, 2018

+View all Notice, FAQ, Q&A >>
Adult Walker rollator roller with wheel option + medical supply + elder care
Adult Walker rollator roller with wheel option + medical supply + elder care
Item Q&A
  • Question : Inquiry for the item from lin****Apr 23, 2018

    Is the item foldable?

    Answer : [Re] Inquiry for the item from lin****

    Dear Customer,

    May we kindly know which item are you referring to?

    Thank you.

  • Question : Inquiry for the item from juz****Apr 10, 2018

    Is the rollator walker foldable? I will order if you confirm it is because you did not include a folded one.

    Answer : [Re] Inquiry for the item from juz****

    Dear Customer,

    Yes, the rollator walker is foldable but the basket have to be removed if you intend to fold the walker up.

    Thank you.

  • Question : Inquiry for the item from bur****Mar 02, 2018

  • Question : Inquiry related delivery from viv****Feb 19, 2018

  • Question : Adult WalkerJan 20, 2018

    Hi,
    1. What is the width?
    2. Grips - made from vinyl or foam?
    Pls revert ASAP.
    Thx and regds

    Answer : [Re] Adult Walker

    Dear Customer,

    The width is about 51cm. The hand grip is made of vinyl.

+View all Notice, FAQ, Q&A >>
Economical traveller Wheelchair (lightweight or heavy duty) self push or assisted model available
Economical traveller Wheelchair (lightweight or heavy duty) self push or assisted model available
Item Q&A
  • Question : Inquiry for the item from j03****Jan 30, 2018

    請問一下你們有保修嗎?或是單賣前面那個踏板,用不到一個月就斷了

    Answer : [Re] Inquiry for the item from j03****

    您好,

    我们的保修只是涵盖轮椅的机制 - 刹车系统等。 我们现在已断货所以没有它的零件。 如果你需要的话,我们可以问问厂商跟他们订这个脚踏板,但是可能要需要到一个月才会到。

    Question : [Re] Inquiry for the item from j03****

    需要那個踏板,可以幫我詢問多少錢嗎,左腳的踏板

    Answer : [Re] Inquiry for the item from j03****

    您好,

    好的,我们问问厂商再回复您.。

    谢谢。

    Question : [Re] Inquiry for the item from j03****

    好的,謝謝,請問你們有什麼客服電話嗎?還是只能透過這邊做回覆呢?

    Answer : [Re] Inquiry for the item from j03****

    您好,

    我们的电话是 6362-2480,我们会把您拍的照片发送给厂商。如果我们有消息了会在这回复您。

    谢谢。

    Question : [Re] Inquiry for the item from j03****

    好的,謝謝

    Answer : [Re] Inquiry for the item from j03****

    谢谢您。

    您好,

    我们和老板查过了,我们是跟第三方商家拿货的。不过请您放心,我们有在帮您询问。 商家刚刚回复说需要一张正架轮椅的照片, 包括那个断的脚踏板,所以需要您的帮忙。
    (Feb 05, 2018 12:43)

    Question : [Re] Inquiry for the item from j03****

    好的,明天補上來給你,謝謝

    Answer : [Re] Inquiry for the item from j03****

    你們要的照片

    Question : [Re] Inquiry for the item from j03****

    照片

    Answer : [Re] Inquiry for the item from j03****

    照片

    Question : [Re] Inquiry for the item from j03****

    照片

    Answer : [Re] Inquiry for the item from j03****

    照片

    Question : [Re] Inquiry for the item from j03****

    您好,

    我们已把照片传送给商家,他们回复了会再让您知道。

    Answer : [Re] Inquiry for the item from j03****

    好的

    Question : [Re] Inquiry for the item from j03****

    請問何時可以給我回覆呢?

    Answer : [Re] Inquiry for the item from j03****

    您好,

    关于这件事,我们已在催促商家给我们回复。

    请给我们多一些时间,我们也会争取说您不必付这个零件费,只需要付国内(新加坡)的送货费。

    Question : [Re] Inquiry for the item from j03****

    好吧,希望你們能盡快,家人需要用到輪椅

    Answer : [Re] Inquiry for the item from j03****

    您好,

    商家说他们新年过后会海运一个零件过来。估计需要三月中才会到新加坡。零件到的时候我们会联络您。

    谢谢。

    Question : [Re] Inquiry for the item from j03****

    好的,謝謝

    Answer : [Re] Inquiry for the item from j03****

    您好,

    谢谢。

    Question : [Re] Inquiry for the item from j03****

    請問一下大概何時會幫我寄出呢?那個腳踏板,家人在問,謝謝

    Answer : [Re] Inquiry for the item from j03****

    您好,

    我们刚刚和商家查了,因为有一些些的延误,下一个星期才会运来。预计四月的第一或二周才会到。

    Question : [Re] Inquiry for the item from j03****

    好的,謝謝

    Answer : [Re] Inquiry for the item from j03****

    您好,

    我们会在联络您,谢谢。

    您好,

    那一个零件会在这几天之内到我们的货仓。
    (Apr 09, 2018 12:02)

    Question : [Re] Inquiry for the item from j03****

    請問大概何時會出貨呢?已經等很久了,月底要出國需要用到

    Answer : [Re] Inquiry for the item from j03****

    您好,

    我们这个星期就能出货了, 但是需要您承担$4的运送费。或者您也可以直接来我们的公司拿这一个零件。

    请让我们知道,谢谢。

    Question : [Re] Inquiry for the item from j03****

    沒問題,請問運費怎麼付款,有帳戶號碼嗎?我轉過去

    Answer : [Re] Inquiry for the item from j03****

    您好,

    请问您有电邮地址吗?因为安全的关系,我们无法在这里给您账户号码。您也可以电邮给我们 sales@takeaseat.sg

    我们收到了会,把账户号码发给您,谢谢。

    Question : [Re] Inquiry for the item from j03****

    已發email給你

    Answer : [Re] Inquiry for the item from j03****

    您好,

    我们已经回复了,谢谢。

    Question : [Re] Inquiry for the item from j03****

    已經收入到了,謝謝

    Answer : [Re] Inquiry for the item from j03****

    您好,

    谢谢你。

  • Question : installationApr 16, 2018

    will your delivery man provide installation on-site?

    Answer : [Re] installation

    Dear Customer,

    Most of the wheelchairs are pre-assembled and are ready to use. For the WC4000s wheelchair, you would need to place the foot pedals onto the wheelchair.

    Thank you.

  • Question : manufacturerApr 16, 2018

    where is it from? manufacturer is in which country

    Answer : [Re] manufacturer

    Dear Customer,

    The wheelchairs are made in China.

    Thank you.

  • Question : Inquiry for the item from Hem****Apr 04, 2018

  • Question : Inquiry for the item from hey****Apr 02, 2018

+View all Notice, FAQ, Q&A >>
Ergonomic Standing Desk / Height Adjustable / Easy Lifting / PC Monitor / Sit or Stand At Work
Ergonomic Standing Desk / Height Adjustable / Easy Lifting / PC Monitor / Sit or Stand At Work
Item Q&A
  • Question : WhiteApr 19, 2018

    hi, do you have it in white colour? thanks.

    Answer : [Re] White

    Dear Customer,

    Our standing desks are only available in black colour.

    Thank you!

  • Question : Standing Desk Plus differenceApr 15, 2018

    What is the main difference between the Standing Desk Plus and the Standing Desk Large?

    Answer : [Re] Standing Desk Plus difference

    Dear Customer,

    The main different is the base structure at the bottom of the standing desk itself. The standing desk plus uses a hydraulic gas lift in the middle and when you lift up the standing desk, you can place your stuff around the hydraulic gas lift.

    The standing desk large has a 'x' cross structure and you will not be able to place anything below the standing desk even when the standing desk is lifted up.

    Thank you.

  • Question : WarrantyApr 01, 2018

    Hi, do the desks come with a warranty? how long is the warranty and what does it cover?

    Answer : [Re] Warranty

    Dear Customer

    Yes, the standing desk comes with a 1 year warranty and it covers the table mechanism.

    Thank you.

  • Question : Large size desk availabilityDec 30, 2017

    Hi, Will the large size desk be restocked and when would it be?
    Thank you.

    Answer : [Re] Large size desk availability

    Dear Customer,

    The large size will be not be restocked. You may want to consider the medium one instead.

    Thank you.

  • Question : Movable keyboardDec 22, 2017

    Hi Seller,
    Do you sell movable keyboard ?

    Answer : [Re] Movable keyboard

    Dear Customer,

    We do not sell them.

+View all Notice, FAQ, Q&A >>
Office chair M21 seat and back Air ventilated (Black and Red)
Office chair M21 seat and back Air ventilated (Black and Red)
Item Q&A
  • Question : When will M21 (Black) be available again?Apr 17, 2018

    Hi, i am interested on M21 (Black), but it is out of stock now, may i know when will stock be arriving?

    Answer : [Re] When will M21 (Black) be available again?

    Dear Customer,

    The stock will be arriving within 1 to 2 months time.

    Thank you.

  • Question : M21 and M16Sep 20, 2017

    Hello,

    What is the max weight load for M21? From the picture, it says that the wheels are able to support up to 300KG max load.
    Does it mean the mesh and chair can also support the same weight?

    Also, when compared to M16 Ventilation, there is a SGS Certification for M21. What does this SGS Certification mean and does it mean it is much safer compared to M16 which do not have any SGS Certification?

    For M16, the handrest is able to move sideways, Can the M21 do the same as M16?

    Thanks

    Answer : [Re] M21 and M16

    Hi there.

    The M21 can only support up to 100 KG in weight and we have amended our listing with regards to this. The mesh and chair can support up to this weight.

    All the chairs are certified and have gone through various tests by the manufacturer to ensure that the safety standard is there.

    As for the M21 handrests, it can be adjusted in height, front and back, diagonally but not left to right.

    Thank you.

    Question : [Re] M21 and M16

    Hello,

    Thanks for your clarification. I do have a few more questions to add on.

    For the M16 and M21, are the single layer mesh or double layer mesh?

    When will the M16 Ventilation Black be restocked?

    Are the M16 ventilation and M21 available for viewing at your showrooms?
    If i do go down to the showroom at Mandai during weekday office hours, do i still need to make an appointment?

    And lastly, as on qoo10 and other platforms like Lazada, customers are able to key in discount codes to make their purchase less expensive. May i ask if customer go down to the showroom and make a purchase on the spot, do we still qualify to purchase at the prices after the discount/coupon codes are factored in?

    Answer : [Re] M21 and M16

    Hi there,

    Both the chairs have single layer mesh. The M16 ventilated version will be restock in about 3 to 4 weeks time. We do have the M21 office chair available for viewing but not the M16 Ventilated version. You can drop by anytime during our opening hours on Monday to Friday from 9.30am to 1pm and 2pm to 5.30pm. You can purchase it online via any platforms on the spot here as we might not be able to match the prices after discount by the different platforms.

  • Question : Difference between M16 (ventilated) & M21May 10, 2017

    Difference between M16 Chair ventilated (http://list.qoo10.sg/item/OFFICE-CHAIR-M16-BLACK-BEST-BARGAIN-TABLE-MESH-CUSHION/435959411#itemInfo) & this M21 chair.

    Please advise.
    Thanks!

    Answer : [Re] Difference between M16 (ventilated) & M21

    Dear Customer,

    The difference between the M16 and the M21 is that the M21 has a wider seat and headrest as compared to the M16. The lumbar support is also slightly different where the one on the M21 can only be adjusted in terms of height whereas the one on the M16 can be adjusted in height and depth.

    We will recommend you to drop by to our showroom over at Mandai to try out the chairs yourself to see if which one you like.

    Thank you.

    Question : [Re] Difference between M16 (ventilated) & M21

    Thanks. The showroom is quite far away from my place. Will consider.

    Can I also check, how long is the warranty for the M21 chair.

    And

    Is it the same as the ones sold at 'inkagu'?

    Answer : [Re] Difference between M16 (ventilated) & M21

    Dear Customer,

    Both the warranty for the M16 and the M21 office chair is one year.
    The chairs are similar to the ones that they sold.

    Thank you.

  • Question : Replace roller wheels to stoppersMar 30, 2017

    Is it possible to replace roller wheels to stoppers? Will it incur extra costs?
    Thank you!

    Answer : [Re] Replace roller wheels to stoppers

    Dear Customer,

    We can replace the roller wheels to stoppers for you without any extra cost. Please kindly indicate this in the memo so that our staff can change it for you.

    Thank you.

  • Question : M21 and M16Nov 13, 2016

    Hi what's the difference between M21 and M16 model?
    I'm looking for a full mesh (seat as well) office chair.

    Answer : [Re] M21 and M16

    Dear Customer,

    The difference between the M21 and the M16 is that the M21's headrest is a whole piece and cannot be adjusted in height while the M16's headrest is much smaller and is adjustable in terms of the height.

    Also, the M21's lumbar support can only be adjusted in terms of height (Up & Down) while the M16's lumbar support can be adjusted not only in terms of the height but also the support depth.

    Thank you!

+View all Notice, FAQ, Q&A >>
Screen hydraulic Monitor Mount Arm Holder single dual laptop tray option
Screen hydraulic Monitor Mount Arm Holder single dual laptop tray option
Item Q&A
  • Question : Can the laptop tray accomodate 17" laptop?Apr 17, 2018

  • Question : Inquiry for the item from lui****Mar 26, 2018

    Can the product support the weight of a 34inch curve monitor.

    Answer : [Re] Inquiry for the item from lui****

    Dear Customer,

    The maximum screen size the product can support is 30 Inch and weight is 9 KG.

    Thank you.

  • Question : Inquiry for the item from car****Feb 08, 2018

    Could you provide VESA 75mm x 75mm instead?

    Answer : [Re] Inquiry for the item from car****

    Dear Customer,

    The vesa is standard at 100 x 100. We do not have one with 75 x 75.

    Thank you.

  • Question : HeightFeb 08, 2018

    Hello,
    May I know how tall the single arm can go up to?
    Also is the tilt part able to be tightened?
    Intending to use the arm to mount a 2nd display on top of my primary display.
    Thank you.

    Answer : [Re] Height

    Dear Customer,

    The tallest height the single monitor arm can go to is about 44cm from the table top to the middle of the vesa mount.

  • Question : Keyboard TrayJan 07, 2018

    Hi, do u still have the adjustable keyboard tray ?

    Answer : [Re] Keyboard Tray

    Dear Customer,

    Yes, you may visit the link below for the adjustable keyboard tray. https://www.qoo10.sg/item/TAKEASEAT-ERGONOMIC-ADJUSTABLE-KEYBOARD-TRAY-ADJUSTABLE-PLATFORM-MOUNT/524801062

    Thank you.

+View all Notice, FAQ, Q&A >>
Blow Torch / Butane Gas Canister Bottles For Steamboat Gas Cooker Stove
Blow Torch / Butane Gas Canister Bottles For Steamboat Gas Cooker Stove
Item Q&A
  • Question : Inquiry for the item from mys****Apr 17, 2018

  • Question : Inquiry related cancel and refund from Chi****Jan 25, 2018

  • Question : Inquiry related delivery from Sea****Jan 22, 2018

  • Question : Expiry date of the canistersJan 20, 2018

    Hi,

    May I know the expiry date of the canisters?

    Thanks!

    Answer : [Re] Expiry date of the canisters

    Dear Customer,

    There is no expiry date to the canisters.

  • Question : Set A RestockingDec 26, 2017

    Hi, may i know when Set A will be restocked? Will it be restocked soon?

    Answer : [Re] Set A Restocking

    Dear customer , we will be restocking but still doesn't know the date. Please check it out again. Thank you.

+View all Notice, FAQ, Q&A >>
I-running Mini motorized exercise treadmill foldable slide even below your bed!
I-running Mini motorized exercise treadmill foldable slide even below your bed!
Item Q&A
  • Question : Inquiry for the item from lyn****Apr 14, 2018

    Hi,
    Can I know what's the recommended usage time for TM588 at a speed of brisk walking, about 6 to 6.5kmh?

    Answer : [Re] Inquiry for the item from lyn****

    Dear Customer,

    There is no time limit for the TM-588 treadmill. However being an electricial item, it is recommend it let the machine rest after using about an hour or 2.

    Please kindly also be informed that the TM-588 treadmill is currently out of stock.

    Thank you!

    Question : [Re] Inquiry for the item from lyn****

    Hi,
    Thanks for the reply. May I know if there will be a restock? If yes, when?

    Answer : [Re] Inquiry for the item from lyn****

    Dear Customer,

    Yes, we will restock theTM-588 treadmill but it may take up to 1 month to 2 months for the new stock to arrive.

    Thank you.

  • Question : Inquiry for the item from mar****Apr 02, 2018

  • Question : Inquiry for the item from kat****Mar 31, 2018

  • Question : Inquiry for the item from swe****Mar 30, 2018

    Hi, will u be restocking TM-688?

    Answer : [Re] Inquiry for the item from swe****

    Dear Customer,

    We have the TM-688 treadmill instock and you may visit this link for the TM-688 treadmill -> https://www.qoo10.sg/item/TAKEASEAT-TM-688-MOTORIZED-EXERCISE-TREADMILL-FOLDABLE-MUSIC-SPEAKER/487785759

    Thank you.

  • Question : Inquiry for the item from cla****Mar 28, 2018

+View all Notice, FAQ, Q&A >>
SPIN Exercise Bike Fitness Cardio Workout Home Cycling Racing Machine
SPIN Exercise Bike Fitness Cardio Workout Home Cycling Racing Machine
Item Q&A
  • Question : Spin Bike Premium Rhino greyApr 15, 2018

    I'm interested in purchasing the Spin Bike Premium Rhino (grey) but i read that one of your customers had an issue with the bike leaning sideways even after adjustment due to the spring design. If the bike I purchased comes with an alignment issue that can't be fixed, what would your company do?

    I'm also concerned that even if it comes perfectly aligned, would it eventually lose it's alignment after months of usage? If so, how would your company attend to this kind of issue. How often does it need constant realignment?

    If I make a payment today, would your company be able to deliver it by tomorrow before 5pm? I'm off only on Mondays. Thanks.

    Answer : [Re] Spin Bike Premium Rhino grey

    Dear Customer,

    1) The alightment is adjusted by tightening / loosening the screws to the suspensions hence we will need to check with our supplier on this.

    2) We can arrange for our technician to head down to your place to rectify the issue for you.

    The delivery will take about 2 to 5 working days and it is advisable to give us a least an one week notice so that we can arrange the delivery for you.

    Thank you.

  • Question : spin bike puma blueMar 31, 2018

    hi seller,when will the above item be restocked?

    Answer : [Re] spin bike puma blue

    Dear Customer,

    It will take about 1 to 2 months time for it to be restock.

    Thank you.

    Question : [Re] spin bike puma blue

    so long :(

    Answer : [Re] spin bike puma blue

    Dear Customer,

    Good stuff is worth waiting for! We will update the listing accordingly once we have the expected arrival date and we can notify you via here Qpost if you would like to.

    Thank you!

  • Question : Inquiry for the item from chr****Mar 31, 2018

    Hi
    Saw a few exercise bike that you are selling, just checking is your x3 foldable bike and spin bike display in your showroom?

    Answer : [Re] Inquiry for the item from chr****

    Dear Customer,

    We have the spin bike reindeer and puma on display but not the X3 exercise bike.

    Thank you.

  • Question : Inquiry for the item from xxx****Mar 19, 2018

    Hi will it be assemble and deliver or we have to assemble ourself or will assemble at my place? As im working so need to know when it will be delivered?

    Answer : [Re] Inquiry for the item from xxx****

    Dear Customer,

    We will assemble the item in our warehouse before the contractor delivers the item to our customer.

    The delivery will take about 2 to 5 working days after placing the order and will be done during weekdays afternoon (12pm - 6pm).

    Thank you.

    Question : [Re] Inquiry for the item from xxx****

    ic thanks so it will deliver in a box? and what is the dimension of the box? and will you all call to arrange date and estimated timing for delivery? as weekday im working nobody at home

    Answer : [Re] Inquiry for the item from xxx****

    Dear Customer,

    We will pallet wrap up the spin bike. Our staff will drop an SMS to our customer at least one day before the delivery to confirm the actual delivery date and it will take place during weekdays afternoon (12pm - 6pm).

    Thank you.

    Question : [Re] Inquiry for the item from xxx****

    ok thx

    Answer : [Re] Inquiry for the item from xxx****

    Dear Customer,

    Thank you.

    Question : [Re] Inquiry for the item from xxx****

    will they call before delver on the day itself as if i have to take half day leave i will only can be home at 2pm

    Answer : [Re] Inquiry for the item from xxx****

    Dear Customer,

    We will put a memo for the contractor to call you before the delivery.

    Thank you.

    Dear Customer,

    We have put a memo for the contractor to call before the delivery and our staff will drop you an SMS at least one day before hand to confirm with you.

    Thank you.
    (Mar 22, 2018 10:19)

    Question : [Re] Inquiry for the item from xxx****

    Thanks

    Answer : [Re] Inquiry for the item from xxx****

    Dear Customer,

    Thank you and have a good day.

  • Question : Spin Bike Intermediate - Resistance levelMar 13, 2018

    Hi Seller, I am interested to get one of the spin bikes. For the spin bike intermediate (blue colour), are there any
    adjustment to resistance level? Also what is the main differences between the premium Rhino spin bike and this intermediate model?

    Answer : [Re] Spin Bike Intermediate - Resistance level

    Dear Customer,

    Yes, the spin bike intermediate has a resistance adjustment which can be adjusted by turning the red colour knob.

    The main difference between the premium and the intermediate is that the premium one has an unique suspension system in such a way that the whole spin bike can sway from side to side - just as if you are cycling and turning in on a road.

+View all Notice, FAQ, Q&A >>
E1200 Ergonomic Children kids study table with shelf upgrade chair
E1200 Ergonomic Children kids study table with shelf upgrade chair
Item Q&A
  • Question : Inquiry for the item from kel****Apr 14, 2018

    Hi,

    Can I just get the book shelf ?

    Thanks !

    Answer : [Re] Inquiry for the item from kel****

    Dear Customer,

    We do not sell the book shelf separately.

    Sorry for the inconvenience caused.

  • Question : Inquiry for the item from sus****Apr 09, 2018

  • Question : Inquiry for the item from ng.****Mar 04, 2018

    Hi seller, can I find out which county was the table manufactured in? The 3 yr warranty only covers table mechanism? How about quality of material or rusting? Thanks

    Answer : [Re] Inquiry for the item from ng.****

    Dear Customer,

    The tables are manufactured in China and the the warranty covers the table mechanism only.

    Thank you.

  • Question : Inquiry for the item from sus****Feb 20, 2018

    Dear seller,
    Do you have stock for green colour?
    Thank you

    Answer : [Re] Inquiry for the item from sus****

    Dear Customer,

    We only have the blue and pink colour.

    Thank you.

  • Question : Inquiry for the item from Lau****Jan 17, 2018

    Hi, I only need the shelving. Can I buy that separately? How much pls? Thanks

    Answer : [Re] Inquiry for the item from Lau****

    Dear Customer,

    We do not sell the shelving separately.

    Sorry for the inconvenience caused.

+View all Notice, FAQ, Q&A >>
Chair Office Chair at Good price (Singapore seller) Choose self setup and save more!
Chair Office Chair at Good price (Singapore seller) Choose self setup and save more!
Item Q&A
  • Question : Inquiry for the item from vic****Apr 12, 2018

    For the C55 chair, is indicated ETA is 23 Apr. Can check is this date confirmed? Tks.

    Answer : [Re] Inquiry for the item from vic****

    Dear Customer,

    The ETA is an estimated date of the shipment arrival to Singapore. It will take another few days to be transfer over to our warehouse. It is advisable to give us a call at 6362-2480 to confirm with us.

    Thank you!

  • Question : Unit NumberApr 10, 2018

    Dear Seller i have just place an order for 2 chairs i forget to insert my unit number #09-45

    Answer : [Re] Unit Number

    Dear Customer,

    We have checked and that your unit number is correctly reflected in the order.

    Thank you.

  • Question : C 55Apr 02, 2018

    Hi seller when restock C55 black thks

    Answer : [Re] C 55

    Dear Customer,

    The new stock is expected to arrive within the next 3 to 4 weeks.

    Thank you.

  • Question : Inquiry for the item from ger****Apr 01, 2018

    When is S01 in stock?

    Answer : [Re] Inquiry for the item from ger****

    Dear Customer,

    We do not have any plans to restock it at the moment.

    Thank you.

  • Question : shippingMar 24, 2018

    Hi, when will the item deliver to my house?
    Thanks

    Answer : [Re] shipping

    Dear Customer,

    Please kindly ignore the shipping date as we have to change it to confirm your order. Our staff will drop you an SMS at least one day beforehand to confirm with you the actual delivery date.

    Please kindly help us acknowledge the SMS once you received it so that we can prepare the item for delivery.

    Thank you.

+View all Notice, FAQ, Q&A >>
Dip Station Stand With Straps Tricep Trainer
Dip Station Stand With Straps Tricep Trainer
Item Q&A
  • Question : Straight DipsApr 09, 2018

    Is the bar long enough to do straight dips on it?

    Answer : [Re] Straight Dips

    Dear Customer,

    Are you referring to what we demonstrate in our video? Do kindly refer from duration 2.25 to duration 2.40 of the video in our product listing.

  • Question : Installation instructionsAug 24, 2017

    Hi I just received the product yesterday and I would like to know if you all have any installation instructions for buyers as the connecting ends are still loose after I have inserted the screws. Perhaps I have not done it correctly. Alternatively, how much do you charge for installation as I saw that there is installation service provided

    Kindly advise

    Regards,
    Kangwei

    Answer : [Re] Installation instructions

    Dear Customer,

    The bolts/screws are to be installed inwards of the dip station and tighten it with the nut. There will be 2 washers provided for one pair of the bolt and the nut. 2 bolts are to be installed on each side of the dip station.

    Thank you.

  • Question : Inquiry for the item from wbt****Jul 13, 2017

  • Question : Update of Contact NumberMay 26, 2017

    Seller, this is regarding Order No. 2168-5397-9.
    Pls take note there's a change of contact number, pls use 9817-2606 should the courier like to contact me on the delivery.
    Thks.

    Answer : [Re] Update of Contact Number

    Dear Customer,

    We have noted your request and have changed the contact number to the one mentioned.

    Thank you.

Travel Luggage TSA Lock 3 or 4 number combination for sale
Travel Luggage TSA Lock 3 or 4 number combination for sale
Item Q&A
  • Question : Goods DeliveryApr 08, 2018

    hi

    Can you despatch the locks as asap?
    I have a flight to catch on the coming Friday (13-Apr-2018)?

    Answer : [Re] Goods Delivery

    Dear Customer,

    We will ship it out within the next 2 days and you should received it by Friday.

    Thank you.

  • Question : Inquiry for the item from Hch****May 28, 2017

    Pls advise when will you have stock for the 4 digits lock.

    Answer : [Re] Inquiry for the item from Hch****

    Dear Customer,

    We have no plans to restock the number locks.

    Thank you.

  • Question : Urgent need of lockSep 23, 2015

    If I order now, can I get it by this week?

    Answer : [Re] Urgent need of lock

    Dear customer

    We take 3-5 working days for delivery.

    If your timing really tight,you may come and collect at our place,Mandai Estate,on weekdays office hours.
    Please make appointment by email to ivylee@takeaseat.sg
    Thank you.

  • Question : Self collectionJan 03, 2015

    Can I do self collection of combination locks this weekend? Need urgently. Pls advise. Thanks

    Answer : [Re] Self collection

    Dear Customer

    Our warehouse is only open on office hours:Monday-Friday,9am-6pm,locate at 27 Mandai Estate #06-07 S(729931),you may collect within the time excluded lunch time 1-2pm.Pls sms to 83448449 before you come.Thank you.

  • Question : BlackSep 05, 2013

    Do you have the lock in black. I just saw it in black yesterday. thanks.

    Answer : [Re] Black

    Dear customer thank you for your interest in our combination locks. The only balance stocks are in pink & that the stocks will not be in till end month or early next month. You may wish to check back then. Do consider the pink which are depleting fast. Have a pleasant weekend ahead.

+View all Notice, FAQ, Q&A >>
Office chair J30 Black best bargain|table|mesh cushion
Office chair J30 Black best bargain|table|mesh cushion
Item Q&A
  • Question : Inquiry for the item from che****Apr 04, 2018

    Do you sell the model with legrest as show in the picture?

    Answer : [Re] Inquiry for the item from che****

    Dear Customer,

    We do not sell the leg rest version anymore.

    Thank you.

  • Question : showroom purchaseMar 30, 2018

    Hi, can i go to the showroom to purchase the chair, or must i purchase it online?
    I would like to purchase one tomorrow if possible.
    Thanks.

    Answer : [Re] showroom purchase

    Dear Customer,

    Please be informed that our warehouse is only open on weekdays hence cash and carry is only available during weekdays.

    Thank you.

  • Question : Inquiry for the item from shy****Dec 30, 2017

  • Question : Inquiry for the item from sur****Jul 28, 2017

    Hi whats the max wight the chair can hold?

    Answer : [Re] Inquiry for the item from sur****

    Dear Customer,

    The maximum weight is 90 KG.

    Thank you.

  • Question : height of arm restMay 13, 2017

    Hi Sir,

    I have a question regarding the height from floor to the arm rest.

    My desk has drawer under the working space.
    The height from floor to the bottom of the drawer is 62cm.

    So, IF the height from floor to the adjustable arm rest is less than 62cm, I think I will buy it.

    Yours faithfully,

    Answer : [Re] height of arm rest

    Dear Customer,

    The lowest height of the armrest to the floor is about 61cm.

    Thank you.

    Question : [Re] height of arm rest

    Dear Sir,

    I bought the chair based on your information of 61cm.
    But it appeared the height is actually over 63cm, and it can NOT fit where I tried to locate.

    Could you please replace the chair which has actually 61cm or lower arm rest ?

    Yours faithfully,
    isao

    Answer : [Re] height of arm rest

    Dear Customer,

    We will check and get back to you as soon as possible as the dimension provided by our manufacturer is 61cm at the lowest.

    Thank you and sorry for the inconvenience caused.

    Dear Customer,

    Apologies as the measurement given by our manufacturer is inaccurate.

    We can recommend you the M16 Iden ventilated office chair which we have measured it personally and it has a armrest height of 61cm at the lowest when the seat height is adjusted to the lowest. However, the M16 ventilated is currently out of stock and will take sometimes for the stock to arrive.

    Do kindly let us know if you woud like to upgrade the chair.

    Thank you and sorry for the inconvenience caused.
    (May 29, 2017 14:15)

    Question : [Re] height of arm rest

    ok, please proceed to replace the chair, and please let me know if there will be any charge.

    Answer : [Re] height of arm rest

    Dear Customer,

    We will contact you via email shortly.

    Thank you and sorry for the inconvenience caused.

+View all Notice, FAQ, Q&A >>
Office Chair Accessories Spare part for sale. Nylon/Aluminum leg frame *Roller wheels* gas spring
Office Chair Accessories Spare part for sale. Nylon/Aluminum leg frame *Roller wheels* gas spring
Item Q&A
  • Question : Inquiry for the item from Sor****Mar 31, 2018

  • Question : Inquiry for the item from tup****Mar 19, 2018

    Hi! Would like to check the Chair roller is it the standard sizing? Thanks!

    Answer : [Re] Inquiry for the item from tup****

    Dear Customer,

    We would say there isn't a standard size for the roller wheels. We do have customers who bought it and say it couldn't fit onto their chair.

    Please kindly take note that the stem of the roller wheels which we have is 11mm.

  • Question : Inquiry for the item from gol****Mar 07, 2018

    Hi i bought office chair but not enough gas lift heights so what is your gas lift heights can you measurement after release gas lift and before release gas lift . Thank you

    Answer : [Re] Inquiry for the item from gol****

    Dear Customer,

    The gas lift has a adjustable range of about 8cm to 10cm.

  • Question : Aluminium FrameFeb 27, 2018

    hi, i am having this model of chair, would like to know if the Aluminium Frame chair base can fit for this chair model?

    Answer : [Re] Aluminium Frame

    Dear Customer,

    Generally, the aluminium leg frame can be fitted into most of the office chairs available.

    Thank you.

  • Question : Inquiry for the item from nev****Jan 23, 2018

+View all Notice, FAQ, Q&A >>
Ultra 150 Foldable Abdominal Trainer power plank (INSTOCK)
Ultra 150 Foldable Abdominal Trainer power plank (INSTOCK)
Item Q&A
  • Question : Inquiry for the item from jus****Apr 03, 2018

    Seller delivered a defected item (with tiny ball bearings dispersed in packaging) and replaced with another piece of he same problem and has now refused to refund nor reimburse returned item courier fee and claim their replacement product is not faulty. I have already requested for refund when the product was faulty but they offer a replacement instead. Delivery guy confirmed he will collect the item back if it’s faulty again and I can claim for refund. Now they are twisting their words!

    Answer : [Re] Inquiry for the item from jus****

    Dear Customer,

    You may want to email Qoo10 with regards to this.

    Thank you.

  • Question : Inquiry for the item from shn****Feb 06, 2018

    Hi
    There is a missing nut (See the attached photo). Without it, the rubber stopper is loose & can drop out. The rubber stopper needs to be tightened so that it can effectively cushion the impact of the moving leg support. Can you send a replacement nut, please? My order number is 246430017.

    Thank you.

    Answer : [Re] Inquiry for the item from shn****

    Dear Customer,

    May we kindly have an overall photo of the item with the highlighted side without the nut so that we can better inform our technical department about it?

    Thank you and sorry for the inconvenience caused.

    Question : [Re] Inquiry for the item from shn****

    Dear Seller,
    As requested, please see the attached overall photo. Would appreciate your help to get a replacement nut please.

    Answer : [Re] Inquiry for the item from shn****

    Dear Customer,

    Thank you for the photo, we will inform our technical department on this and will send out the nut via mailing.

    You should receive the item by next week.

    Thank you and sorry for the inconvenience caused.

    Question : [Re] Inquiry for the item from shn****

    Thank you. I will wait for the missing nut to be mailed to me.

    Answer : [Re] Inquiry for the item from shn****

    Dear Customer,

    Thank you and have a great weekend.

    Question : [Re] Inquiry for the item from shn****

    Dear Seller,
    I received the replacement nut yesterday evening. Can tightened the rubber stopper now. Thank you very much for the great service ! Wishing you Happy & Prosperous Lunar New Year!!! : )

    Answer : [Re] Inquiry for the item from shn****

    Dear Customer,

    Thank you for your kind words. We wish you a happy lunar new year too and good health always! :)

  • Question : [About Item] Related InquiriesDec 11, 2016

    Can the high be adjusted if for beginners ?

    Answer : [Re] [About Item] Related Inquiries

    Dear Customer,

    You can lower the front bar and the incline would not be as steep.

    Thank you

  • Question : [About Item] Related InquiriesDec 01, 2016

    Hi there,

    Any pictures to show where is the sensor.

    Answer : [Re] [About Item] Related Inquiries

    Dear Customer,

    Please kindly drop an emai to Wenhao@takeaseat.sg so that we can send you the photo from there.

    Thank you!

  • Question : Sensor drop outNov 29, 2016

    Hi seller

    please advise where is the sensor located,the counter stop counting after the sensor drop out.

    Answer : [Re] Sensor drop out

    Dear Customer,

    There is a sensor on the left hand side in the middle of the bar and another side is on the movable legrest, next to the long silver screw.

    Do kindly let us know if you need any assistance.

    Thank you.

+View all Notice, FAQ, Q&A >>
Headphone Stand Holder / Headset Stand / Earphone Earpiece Display
Headphone Stand Holder / Headset Stand / Earphone Earpiece Display
Item Q&A
  • Question : Inquiry for the item from Kum****Apr 01, 2018

    What wood quality is this?

    Answer : [Re] Inquiry for the item from Kum****

    Dear Customer,

    It is made of birch wood/walnut wood.


    Thakn you.

Resistance Elastic Band  Arms Exercise Workout
Resistance Elastic Band Arms Exercise Workout
Item Q&A
  • Question : Inquiry for the item from sma****Mar 31, 2018

    Hi Seller,

    Can you help to idenfy the strength of each band as I have bought one set of 5 bands from you.

    Thanks.

    Answer : [Re] Inquiry for the item from sma****

    Dear Customer,

    The strength in ascending order is yellow, red, green blue and black.

    Thank you.

  • Question : Inquiry related delivery from And****Jan 29, 2018

    And of I dun receive it after a month?

    Answer : [Re] Inquiry related delivery from And****

    Dear Customer,

    Please kindly let us know again if you have not received it after CNY and we will find a solution for you.

  • Question : Inquiry related delivery from And****Jan 29, 2018

    But max how long it will take? It's been 2 week

    Answer : [Re] Inquiry related delivery from And****

    Dear Customer,

    It depends on Singpost as we have shipped out the parcel to them. There is no tracking for normal mail hence we are unable to find out its exact location.

  • Question : Inquiry related delivery from And****Jan 28, 2018

    ??

    Answer : [Re] Inquiry related delivery from And****

    Dear Customer,

    We have already shipped out the resistance bands within the week you placed an order. It may take longer since it is via normal mail.

  • Question : Inquiry related delivery from And****Jan 13, 2018

    Isn't it too big in normal mail?

    Answer : [Re] Inquiry related delivery from And****

    Dear Customer,

    The product is quite compact and can fit into a letter box.

+View all Notice, FAQ, Q&A >>
Ergonomic Memory Foam Cushion/  Car and Home Use/ Neck Back and Hip Support
Ergonomic Memory Foam Cushion/ Car and Home Use/ Neck Back and Hip Support
Item Q&A
  • Question : Car Seat CushionMar 27, 2018

    Hello! I want to purchase the car seat back support. However, I see that it comes in a set.
    Can I just get the back support without the neck? As I already have something for the neck, thanks!

    Answer : [Re] Car Seat Cushion

    Dear Customer,

    Apologies as we sell them as a set.

    Thank you.

  • Question : Inquiry for the item from loh****Mar 23, 2018

    Do you have any more stock for seat cushion B?

    Answer : [Re] Inquiry for the item from loh****

    Dear Customer,

    We do not have the Type B Seat Cushion at the moment.

  • Question : Inquiry for the item from loh****Mar 23, 2018

    I need a seat cushion to increase height of chair abd to alleviate back ache. Which design of seat cushion is more suitable for me? Seat a or B?

    Answer : [Re] Inquiry for the item from loh****

    Dear Customer,

    TYpe B seat cushion would be more suitable. But we are currently out of stock for it.

  • Question : Inquiry for the item from loh****Mar 23, 2018

    What is the difference between tpye A and B seat cushions?

    Answer : [Re] Inquiry for the item from loh****

    Dear Customer,

    The difference between the Type A and Type B is that the Type B has a slightly thicker cushion with more obvious contours.

    Thank you.

  • Question : Inquiry for the item from sue****Mar 11, 2018

    Hi does any of the set suit a glider/rocking chair? Thank you in advance.

    Answer : [Re] Inquiry for the item from sue****

    Dear Customer,

    You may consider the Type B back cushion.

    Thank you.

+View all Notice, FAQ, Q&A >>
Dual Motor Electric Height Adjust Desk ★ Electric Sit Stand Desk ★ Ergonomic Desk ★ Preset Heights
Dual Motor Electric Height Adjust Desk ★ Electric Sit Stand Desk ★ Ergonomic Desk ★ Preset Heights
Item Q&A
  • Question : Inquiry from lui****Mar 25, 2018

    I leant to know:
    Is the table available ex stock in SG?
    Power supply is 230 or 115V
    What is the load capacity of the table?

    Answer : [Re] Inquiry from lui****

    Dear Customer,

    We have the electric frame in stock and the power supply is catered to Singapore's. The weight limit for the frame is 120KG (Including the weight of the table top).

    Thank you.

BEST ERGO Office Chair [SAIL SERIES] US PATENT DESIGN  Free setup  Delivery
BEST ERGO Office Chair [SAIL SERIES] US PATENT DESIGN Free setup Delivery
Item Q&A
  • Question : Inquiry for the item from pha****Mar 22, 2018

  • Question : RE: Height of ArmrestDec 29, 2017

    Hi,

    I noted that the height of the armrest is detailed as 605 - 775 mm.
    Does that mean the armrest can be adjusted down to a low of 605mm?

    My table is 63cm tall.
    So it's important that I can slide the armrest part under the table so I can slide in nearer towards table if need be.

    Please help me verify details?
    Much appreciated!

    Marco Wong

    Answer : [Re] RE: Height of Armrest

    Dear Customer,

    The lowest height of the armrests is about 61cm - 61.5cm from the floor when the seat is adjusted to the lowest.

    Question : [Re] RE: Height of Armrest

    I see. Thank you very much for prompt reply!

    Answer : [Re] RE: Height of Armrest

    Dear Customer,

    Thank you and have a great weekend!

  • Question : Sail SerialDec 24, 2017

    Hi, can i know when the serial will be restocked?

    Answer : [Re] Sail Serial

    3 week of Jan 2018. Thank you

    Question : [Re] Sail Serial

    Thanks...will order when it is here!

    Answer : [Re] Sail Serial

    Dear Customer, thank you very much!

  • Question : $30 delivery double chargeDec 11, 2017

    Hi,
    I would like to purchase 2 sail basic chair and deliver to my house after 6pm.
    but i select 2, it charge me 2 X after 6pm $30.
    please advise.

    Answer : [Re] $30 delivery double charge

    Dear Customer,

    We can reduce the night delivery charges to $40 for you for the 2 Sail Basic ergonomic office chairs instead of the original $60. For your order, please kindly choose the normal office hours delivery time slot then INDICATE in the memo to seller that you want night deivery. For the payment of $40, please kindly pay directly to the delivery contractor.

    Thank you.

    Question : [Re] $30 delivery double charge

    Hi,
    Could i just placed 2X sail basic as per $60 but a refund of $20 after which?
    thank you.

    Answer : [Re] $30 delivery double charge

    Dear Customer,

    We do not recommend it. To enjoy the $20 off, please kindly follow our advice.

    Thank you.

  • Question : Inquiry for the item from bil****Oct 16, 2017

+View all Notice, FAQ, Q&A >>
Kids Children Ergonomic Study Chair
Kids Children Ergonomic Study Chair
Item Q&A
  • Question : Inquiry from ng.****Mar 23, 2018

  • Question : Inquiry for the item from hai****Mar 13, 2018

    I want to purchase the pink vivo kids chair. Can you confirm the height of the seat? There are two spec given : one is 34 to 44cm, the other one is 38 to 48. Pls confirm before I can make the order

    Answer : [Re] Inquiry for the item from hai****

    Dear Customer,

    We have just measured that one in our showroom and that the height is about 37cm to 46cm (Measurements may be off by 1 to 2cm).

    We will update the listing shortly.

    Thank you.

    Question : [Re] Inquiry for the item from hai****

    Which model’s sear height can be higher? I need a sear that can go up to 49 to 50 cm

    Answer : [Re] Inquiry for the item from hai****

    Dear Customer,

    The models which the seat can go to that height is the Twin Padded Basic Kids Ergonomic Chair (Up to 50cm) and the Ergo Plus Kids Ergonomic Chair (Up to 55cm).

    Thank you.

  • Question : Inquiry for the item from bil****Feb 10, 2018

    Hi could you recomend which chair are suitable for my desk model E120? My boy about 115cm about. Thx

    Answer : [Re] Inquiry for the item from bil****

    Dear Customer,

    All our kids ergonomic chairs are suitable for child. We will however, recommend a chair with an adjustable seat depth feature as it has more flexibility for the adjustment. You may consider the VIVO kids chair. Twin Padded Basic Kids Chair or the Ergo Plus kids chair, which have the seat depth adjustment.

    Thank you.

  • Question : Inquiry for the item from jam****Jan 11, 2018

  • Question : Twin Padded 2017 Kids Ergonomic Chair Blue and PinkJan 13, 2018

    Hi! I would like to purchase this please, 1 blue and 1 pink but i can see that pink is sold out? when is stock coming in? Please advise, thanks!

    Answer : [Re] Twin Padded 2017 Kids Ergonomic Chair Blue and Pink

    Dear Customer,

    The twin padded 2017 kids ergonomic chair is also out of stock. The stock for it is expected to arrive in 3 weeks time.

    Thank you.

    Question : [Re] Twin Padded 2017 Kids Ergonomic Chair Blue and Pink

    Hi! Can I do Preorder?

    Answer : [Re] Twin Padded 2017 Kids Ergonomic Chair Blue and Pink

    Dear Customer,

    We will open it up for preorder within the next 2 weeks. We will drop you an message here in Qpost once it is available for preorder.

    Thank you!

    Question : [Re] Twin Padded 2017 Kids Ergonomic Chair Blue and Pink

    Thanks much!

    Answer : [Re] Twin Padded 2017 Kids Ergonomic Chair Blue and Pink

    Dear Customer,

    Thank you and have a good day ahead.

+View all Notice, FAQ, Q&A >>
X5 EZ Exercise Home Gym Bike Chair
X5 EZ Exercise Home Gym Bike Chair
Item Q&A
  • Question : Inquiry for the item from lad****Mar 20, 2018

    Hi, May l know when new stock will be coming in, please. Thank you.

    Answer : [Re] Inquiry for the item from lad****

    Dear Customer,

    It will be restock in about 1 to 2 months time.

    Thank you.

  • Question : Inquiry for the item from mar****Mar 14, 2018

    Is it suitable for kids about 145cm?

    Answer : [Re] Inquiry for the item from mar****

    Dear Customer,

    We feel that this exercise bike is a little too high for kids with that height, even when the seat is adjusted to the lowest.

  • Question : The MeasurementOct 10, 2017

    Hi can i roughly know on the measurement ? Like the height when it is adjusted to the lowest ?

    Answer : [Re] The Measurement

    Dear Customer,

    The seat height is about 77cm from the floor to the seat at its lowest and about 81cm when adjusted to the highest.

    Thank you.

  • Question : TrackerJul 16, 2017

    Hi, does this bike chair has tracker for calories and distance etc.? Thanks.

    Answer : [Re] Tracker

    Dear Customer,

    This exercise bike does not have an LCD screen to display the information.

    Thank you.

  • Question : Inquiry from mak****May 15, 2017

    Hi .. I need to buy urgently your Mini Pedal Exerciser ASAP ... do you still have any stocks for it ??

    Answer : [Re] Inquiry from mak****

    Dear customer,

    we are sorry, out of stocks!

C1 Ergonomic Children Kids Study Table Set (ALL IN NO OPTION)
C1 Ergonomic Children Kids Study Table Set (ALL IN NO OPTION)
Item Q&A
  • Question : EnquiryMar 15, 2018

    Hi

    Need to check is this table n chair suitable for adults?

    Answer : [Re] Enquiry

    Dear Customer,

    Please kindly be advised that this table & chair set is not suitable for adults.

    You may want to consider the S100B ergonomic table instead as it is more of a family-type of table which is suitable for adult.

    As for the chair, you may want to consider those office chairs instead.

    Thank you.

  • Question : Inquiry for the item from cos****Jan 22, 2018

    Hi can I have the measurement of the table ? It is not stated clearly.

    Answer : [Re] Inquiry for the item from cos****

    Dear Customer,

    The C1 table dimension is as attached. We have also updated it in the listing.

    Thank you for highlighting this to us.

  • Question : Inquiry for the item from ong****Jan 06, 2018

    Can I know the table width ?

    Answer : [Re] Inquiry for the item from ong****

    Dear Customer,

    The table measures 92cm (Length) x 75cm (Width).

    Thank you.

  • Question : Inquiry for the item from plq****Jul 13, 2017

    When will you have restock for blue ergo plus kids chair or blue ergo mind kids chair.

    Answer : [Re] Inquiry for the item from plq****

    Dear Customer,

    We will likely restock the blue Ergo Plus kids chair in around one to two months time. As for the blue Ergo Mind kids chair, we will phase out that design and not be bringing it in anymore.

    Thank you.

  • Question : Inquiry from plq****Jul 11, 2017

    Hi I would like to order the blue C1 set. How do I opt for installation? Please advise. Thanks.

    Answer : [Re] Inquiry from plq****

    Dear Customer,

    The price comes with installation (All in no option) and we will installed in at our warehouse before delivering the table to you. We have also added in the installation option for you to select as an option.

    Thank you.

+View all Notice, FAQ, Q&A >>
Exercise anywhere with digital pedal mini pedal Rehabilitation Arm Foot Pedal Exerciser
Exercise anywhere with digital pedal mini pedal Rehabilitation Arm Foot Pedal Exerciser
Item Q&A
  • Question : Inquiry for the item from mar****Mar 14, 2018

    Can the resistance be adjusted?

    Answer : [Re] Inquiry for the item from mar****

    Dear Customer,

    Yes, the resistance an be adjusted via the knob in front.

    Thank you.

  • Question : Inquiry for the item from azu****Jan 31, 2018

    Hi, may I know what brand is this?

    Answer : [Re] Inquiry for the item from azu****

    Dear Customer,

    This is an OEM brand.

  • Question : Didn't get back to meJun 13, 2017

    Hi, on the 11 May I send a message regarding the faulty part and was ask to send an email to the company, after doing that, one of the staff have contact me to schedule a day to see the item but due to my working hours I can't make it as only given 1 date with 2 timing. After that he say he will call back again but didn't get back to me till now. Kindly advise me what to do again. Thanks

    Answer : [Re] Didn't get back to me

    Dear Customer,

    Our staff might have miss your case out. Do kindly forward the email again to shor@takeaseat.sg and our technical department will relook at it.

    Thank you and sorry for the inconvenience caused.

  • Question : Inquiry for the item from jon****May 20, 2017

    When will you re-stock this mini pedal?

    Answer : [Re] Inquiry for the item from jon****

    Dear Customer,

    The stock is estimated to arrive around 3 to 4 weeks later.

    Thank you.

  • Question : Re-stockingMay 09, 2017

    Hi,

    Would you be re-stocking? If yes, when. Thanks.

    Answer : [Re] Re-stocking

    Dear Customer,

    We do have 4 more instock and have already updated the quantity.
    You may place your order today.

    Thank you.

+View all Notice, FAQ, Q&A >>
Executive Office Chairs | Best Bargain Chairs | Mesh Cushion Chairs | PU Leather Chairs | Legrests
Executive Office Chairs | Best Bargain Chairs | Mesh Cushion Chairs | PU Leather Chairs | Legrests
Item Q&A
  • Question : Inquiry related delivery from mel****Mar 11, 2018

    Hi
    If i get 2 ventilated chairs can i make the delivery to be on 21st march?
    Thanks

    Answer : [Re] Inquiry related delivery from mel****

    Dear Customer,

    We are unable to confirm with you at this moment as we do not have delivery everyday. You may want to indicate it in the memo and we will try our best to cater to your request.

    In the event that we are unable to make it, we will reschedule the delivery again.

    Thank you!

    Question : [Re] Inquiry related delivery from mel****

    Yup sure thanks but pls do try to arrange =)

    Answer : [Re] Inquiry related delivery from mel****

    Dear Customer,

    We wil try our best to cater to your request.

    Thank you and have a good day.

  • Question : Inquiry about ventilated m16 chairNov 11, 2017

    Hi can i ask when will the ventilated m16 chairs be in stock?

    Answer : [Re] Inquiry about ventilated m16 chair

    Dear Customer,

    It will likely take about 3 to 4 weeks for the stock to arrive.

  • Question : Inquiry for the item from viv****Sep 26, 2017

    Hi, may I know if the stock for the black ventilated M16 is in yet?
    Also, I am deciding between getting this M16 ventilated or the Sail Basic. Which is better for sitting upright comfortably to type at the desk?
    But If I am getting the more pricey Sail series, will like to try them at the showroom to compare. Any of your showrooms open till after 6pm on weekdays (for instance, wednesdays)? Thanks.

    Answer : [Re] Inquiry for the item from viv****

    Dear Customer,

    The stock for the M16 Iden office chair (Ventilated) is expected to arrive by 09 October and we will open it up for pre-order soon. As for which one is better, we do have customers who tried them out and says that the Sail Series chairs are better in terms of comfortability. Unfortunately our showrooms open until 5.30pm on weekdays. Our Mandai showroom is open on Saturdays from 9am to 12.30pm and appointment would be needed if you intend to drop by to our Tai Seng showroom on Saturday.

    Thank you.

    Question : [Re] Inquiry for the item from viv****

    Any appointments required for the Mandai showroom on Saturdays? Or u accept walk-ins? I will probably go down to the Mandai showroom this or next Saturday. Does the Mandai showroom have both the M16 and Sail series chairs for testing? Thanks.

    Answer : [Re] Inquiry for the item from viv****

    Dear Customer,

    It would be good to let us know the date and time which you will be arriving to our Mandai showroom. We do have the M16 Iden office chair (Non ventilated version) and the Sail Basic ergonomic chair on display.

    The difference between the Sail Basic and the Serial or Luxury version is just the material used for the back frame. Other than that, the functionailites are the same for the 3 versions.

    Thank you.

    Question : [Re] Inquiry for the item from viv****

    I will be going down to the Mandai showroom to test out the chairs this Saturday (30 sept). Prob reach around 11 or 11+ am. Is letting u know here on qoo10 sufficient or is there a number I should contact to make the appointment? Thanks.

    Answer : [Re] Inquiry for the item from viv****

    Dear Customer,

    For Mandai showroom, informing us here would be sufficient.

    Thank you and see you on Saturday!

    Question : [Re] Inquiry for the item from viv****

    Great. Thanks!

    Answer : [Re] Inquiry for the item from viv****

    Dear Customer,

    Thank you!

  • Question : m16 ventilatedAug 20, 2017

    Hi,

    Any chance of restock for the ventilated series?

    Answer : [Re] m16 ventilated

    Dear Customer,

    Yes, we will restock the M16 iden ventilated office chair. It will likely take about 3 to 4 weeks for the new stock to arrive.

    Thank you.

  • Question : M16 max weight and restockJul 30, 2017

    Hi, what's the max weight the M16 chair can take and when will it M16 be available again? Interested to get one asap,
    not picky about colour. Thanks

    Answer : [Re] M16 max weight and restock

    Dear Customer,

    The maximum weight is about 90 KG and the stock will arrive in about 2 to 3 weeks time. We will open the option for preorder once we have a estimated arrival date for the stock.

    Thank you.

+View all Notice, FAQ, Q&A >>
Adult/Elderly Home Adjustable Pivot Bed Railing Prevent Falls
Adult/Elderly Home Adjustable Pivot Bed Railing Prevent Falls
Item Q&A
  • Question : Inquiry for the item from rac****Feb 25, 2018

  • Question : Inquiry for the item from zen****Jan 05, 2018

    Does this railing come with a cover as displayed?

    Answer : [Re] Inquiry for the item from zen****

    Dear Customer,

    The pouch/cover is not included and we do not sell them.

  • Question : Inquiry for the item from Xia****Dec 11, 2017

    Hi ,
    Bed like this able to fix with us bed rail ?

    Answer : [Re] Inquiry for the item from Xia****

    Dear Customer,

    We believe that it might not be able to fix onto the bed as there is not much allowance left for the frame of the bed railing.

    Thank you.

    Question : [Re] Inquiry for the item from Xia****

    Noted with thanks a lot of us respond.

    Answer : [Re] Inquiry for the item from Xia****

    Dear Customer,

    Thank you.

3-Pieces Chopping Board Set / Mini House Knives Holder / Kitchen Necessities
3-Pieces Chopping Board Set / Mini House Knives Holder / Kitchen Necessities
Item Q&A
  • Question : Inquiry for the item from joa****Feb 24, 2018

    When is the restock of house knives holder color red?

    Answer : [Re] Inquiry for the item from joa****

    Dear Customer,

    We do not have any plan to restock the red knives holder at the moment.

    Apologies for the inconvenience caused.

  • Question : Inquiry for the item from shu****Feb 08, 2018

  • Question : Inquiry for the item from ame****Jan 28, 2018

    Hi seller! When will chopping board set 1 be in stock? Thanks!

    Answer : [Re] Inquiry for the item from ame****

    Dear Customer,

    We do not have any plan to restock it at the moment.

    Question : [Re] Inquiry for the item from ame****

    Sad to hear this. Thanks anyway.

    Answer : [Re] Inquiry for the item from ame****

    Dear Customer,

    You may consider the set 2 instead, thank you.

  • Question : Inquiry for the item from fun****Jan 26, 2018

  • Question : Inquiry for the item from rai****Nov 15, 2017

    Can the knife holder fit in a chopper knife?

    Answer : [Re] Inquiry for the item from rai****

    Daer Customer,

    Yes a chopper knife should be able to fit in.

+View all Notice, FAQ, Q&A >>