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Item Question & Answer
Dip Bar | Dip Station | Dip Press | Tricep Trainer | Home Gym | Fitness
Dip Bar | Dip Station | Dip Press | Tricep Trainer | Home Gym | Fitness
Item Q&A
  • Question : Inquiry for the item from alv****Nov 22, 2018

    why cant apply 5% discount coupon for this item?

    Answer : [Re] Inquiry for the item from alv****

    Dear Customer,

    In this case, you will have to check with Qoo10 on why you are unable to apply for the discount in their system.

    Thank you

  • Question : Inquiry for the item from Pkd****Aug 12, 2018

    I need to know the height n length of this

    Answer : [Re] Inquiry for the item from Pkd****

    Dear Customer,

    The height is approximately 80cm and the bar length is approximately 60cm. This is using manual measurement, so please allow 1-2cm approximations.

    Thank you

  • Question : Inquiry for the item from mic****Apr 29, 2018

    Does it come with exercise manual? Thanks

    Answer : [Re] Inquiry for the item from mic****

    Dear Customer,

    No, it does not come with any exercise manual. You may need to find out on the Internet for the exercises that can be done on the dip station.

    Thank you.

  • Question : Straight DipsApr 09, 2018

    Is the bar long enough to do straight dips on it?

    Answer : [Re] Straight Dips

    Dear Customer,

    Are you referring to what we demonstrate in our video? Do kindly refer from duration 2.25 to duration 2.40 of the video in our product listing.

  • Question : Installation instructionsAug 24, 2017

    Hi I just received the product yesterday and I would like to know if you all have any installation instructions for buyers as the connecting ends are still loose after I have inserted the screws. Perhaps I have not done it correctly. Alternatively, how much do you charge for installation as I saw that there is installation service provided

    Kindly advise

    Regards,
    Kangwei

    Answer : [Re] Installation instructions

    Dear Customer,

    The bolts/screws are to be installed inwards of the dip station and tighten it with the nut. There will be 2 washers provided for one pair of the bolt and the nut. 2 bolts are to be installed on each side of the dip station.

    Thank you.

+View all Notice, FAQ, Q&A >>
I-Walk Treadmill | Walk Pad | Compact and Small Treadmill | Easy Storage | Home Gym
I-Walk Treadmill | Walk Pad | Compact and Small Treadmill | Easy Storage | Home Gym
Item Q&A
  • Question : Inquiry related delivery from k.s****Nov 16, 2018

    Please arrange delivery for Order No. 282936837. Item was supposed to have been shipped out, but I have not received any delivery appointment. Thanks.

    Answer : [Re] Inquiry related delivery from k.s****

    Dear customer, your item was supposed to be delivered on 14/11/18 however we was told that you cannot make it on that day. Due to the demand of order during 11.11 our contractor deliver by zone.

    Yes, we are re arranging order we will try to deliver it to you the soonest perharps next week. We will contact you at least a day in advance to confirm with you. Thank you.

    Question : [Re] Inquiry related delivery from k.s****

    It has been a week. Please let me know the expected date of delivery...one day advance notice is not enough to arrange for someone to receive the delivery. Thanks.

    Answer : [Re] Inquiry related delivery from k.s****

    Dear Customer,

    We have checked with our delivery team. They have informed us that they have contacted you about delivery tmr. We apologise for the wait and thank you for your kind patience with us.

    Thank you

  • Question : SpeedOct 22, 2018

    Hi I really like the design and specs but do you have speed 8? Because speed 6 for Max seem too slow.

    Answer : [Re] Speed

    Dear Customer,

    This item has a max speed of 6km/h. If you require something with higher speed, you may take a look at other designs of of treadmill range.

    Which model to suit your needs will depend on your requirement from the machine. You may consider our TM-788 range and higher if you will be a frequent treadmill user.

    Thank you

  • Question : Inquiry related delivery from jan****Sep 03, 2018

    Hi I m interested in the item. Is immediate stock available? Delivery within this week possible?

    Answer : [Re] Inquiry related delivery from jan****

    Dear Customer,

    As of now, we still have this item in stock. Please allow 3-5 working days for delivery. We will contact you you at least one day in advance to confirm the delivery date and time with you

    Thank you

  • Question : Inquiry for the item from umi****Aug 15, 2018

    Hi, received item. But LCD only show one parameter (distance, time, calories) each time, not all at one go as advertised. Also, manual are in chinese, making it difficult to understand how to use. Is there an app to download and connect with this machine?

    Answer : [Re] Inquiry for the item from umi****

    Dear Customer,

    Thank you for your feedback. Kindly take note that the photos were to show to the customer that the machine is able to track and display all 4 items. However, the items will be shown one by one on the screen do that you are able to see each display clearly. We apologise for the confusion caused.

    As for the manual, we do not an english manual at the moment. We are currently in the midst of producing an english manual. If you have any other questions, feel free to contact us again.

    For the app, it is called Gfit. You may try downloading the app to sync it to the machine.

    Thank you

  • Question : Inquiry for the item from umi****Aug 06, 2018

    LCD in chinese or english language?

    Answer : [Re] Inquiry for the item from umi****

    Dear Customer,

    The LCD is in English.

    Thank you

+View all Notice, FAQ, Q&A >>
Massage Chairs | Neck Body Back Massage | Ease Fatigue and Tiredness
Massage Chairs | Neck Body Back Massage | Ease Fatigue and Tiredness
Item Q&A
  • Question : Inquiry for the item from ida****Nov 21, 2018

  • Question : Inquiry for the item from sus****Jul 14, 2018

  • Question : Return/RefundJun 18, 2018

    Hi,

    If I would like to return/refund the product, how much would I be charged? Thanks!

    Answer : [Re] Return/Refund

    Dear Customer,

    Can we haveyour order number so that we can check when the purchase was made and what item was being purchased?

    Thank you

  • Question : Inquiry for the item from ras****May 12, 2018

    Hello, can I find out the Mc1000 advance can recline?

    Answer : [Re] Inquiry for the item from ras****

    Dear Customer,

    Our MC1000 Advance does not recline, but has an extendable legrest.

    You may consider our MC2000 or MC3000 which has the recline feature.

    Thank you

  • Question : Inquiry for the item from edh****Apr 29, 2018

    How long is the warranty? Is it on-site?

    Answer : [Re] Inquiry for the item from edh****

    In addition, does the roller able to adjust on the width area? Or just up and down only? Thank you

    Question : [Re] Inquiry for the item from edh****

    Dear Customer,

    The default warranty is 6 months and it is an onsite warranty - we will need an photo or video to be sent to us in the event the product has any problem before we send our technician down to rectify the issue.

    The rollers can only go up and down.

    Thank you,

    Answer : [Re] Inquiry for the item from edh****

    Do you have the model/ massage chair that can adjust the width of the rollers? Thank u

    Question : [Re] Inquiry for the item from edh****

    Dear Customer,

    The rollers in our massage chairs only go up and down - currently, there is no setting to adjust the width of the rollers.

    Thank you

+View all Notice, FAQ, Q&A >>
Chair Office Chair at Good price (Singapore seller) Choose self setup and save more!
Chair Office Chair at Good price (Singapore seller) Choose self setup and save more!
Item Q&A
    • Question : Inquiry for the item from erf****Nov 20, 2018

    • Question : Inquiry for the item from la-****Nov 16, 2018

    • Question : Inquiry for the item from daw****Nov 15, 2018

    • Question : Inquiry for the item from ult****Nov 14, 2018

      Hi whats the maximum weight for C37?

      Answer : [Re] Inquiry for the item from ult****

      Dear customer, it will be 90kg. Thank you.

    +View all Notice, FAQ, Q&A >>
    Economical traveller Wheelchair (lightweight or heavy duty) self push or assisted model available
    Economical traveller Wheelchair (lightweight or heavy duty) self push or assisted model available
    Item Q&A
    • Question : Inquiry for the item from Ade****Nov 19, 2018

      Hi, when the WC1000 plus chequered coming ? Thank you.

      Answer : [Re] Inquiry for the item from Ade****

      Dear Customer,

      The new shipment is estimated to arrive inn 3-4 weeks.

      Thank you

    • Question : WC1000 n WC1000 Plus (Chequered)Nov 07, 2018

      May i know yr new stocks for either one of the above is in alr?? If so, if i place order thru Q10, can self collect fm u? Tks.

      Answer : [Re] WC1000 n WC1000 Plus (Chequered)

      Dear customer, we only have the stock stated in the option. yes we allow self collection. Just state a note when you order. Thank you.

    • Question : Inquiry related delivery from rad****Oct 27, 2018

      Can I check if it can be delivered by tommorow?

      Answer : [Re] Inquiry related delivery from rad****

      Dear Customer,

      Our delivery takes 3-5 working days. Sorry.

    • Question : WC2000 OrangeOct 18, 2018

      Hi, will you restock WC2000 Orange?

      Answer : [Re] WC2000 Orange

      Dear Customer,

      We have 3 more WC2000 Orange in stock. May we know how many do you want?

      Thank you.

      On Qpost : Dear Customer, Thank you for highlighting this to us. We have updated the listing. You may proceed with making the order now. Thank you
      (Oct 19, 2018 14:21)

    • Question : Inquiry for the item from ben****Oct 16, 2018

      Do you sell 7 inch wheel? I need parts only

      Answer : [Re] Inquiry for the item from ben****

      Dear Customer,

      We do not sell wheelchair spare parts. So sorry about this.

      Thank you

    +View all Notice, FAQ, Q&A >>
    SPIN Exercise Bike Fitness Cardio Workout Home Cycling Racing Machine
    SPIN Exercise Bike Fitness Cardio Workout Home Cycling Racing Machine
    Item Q&A
    • Question : Inquiry for the item from 261****Nov 19, 2018

      Spin bike Jaguar - Hi seller, I viewed the video posted on Jaguar spin bike and it looks that the bike shakes so much at the base (front and back), i.e. both the stands at the bottom even look like jumping. They do not seem stable and to sit firmly on the ground. Spin bike PUMA and the other options look more stable compared to Jaguar. Am I right in my observation ? Please clarify before I decide on which model to purchase. Thanks.

      Answer : [Re] Inquiry for the item from 261****

      Dear Customer,

      The Spin Bike Jaguar has a suspension feature which allows swaying from side to side. You will be able to minimise this swaying feature, but it does not lock the bike in one stationary position. Id you do not like this swaying feature, the Puma Bike will be a better option as it is fully stationary. However, do take note that the Puma is currently out of stock. The new shipment will arrive approximately in mid to end of December.
      Thank you

    • Question : Inquiry for the item from 234****Nov 12, 2018

      HI seller
      May let me know when will the have stock for Spin Bike Intermediate Puma. Thanks.

      Answer : [Re] Inquiry for the item from 234****

      Dear Customer,

      We will restock but it will take a month or longer.

    • Question : Magnetic or Friction ResistanceNov 09, 2018

      Hi Seller,
      For the Puma & Jaguar model, is the spin bike using magnetic or friction resistance?

      Answer : [Re] Magnetic or Friction Resistance

      Dear Customer,

      It uses friction.

      Thank you.

      Question : [Re] Magnetic or Friction Resistance

      Thank you for the reply. Do you have any model works on magnetic resistance?

      Answer : [Re] Magnetic or Friction Resistance

      Dear Customer,

      Sorry but we don't.

    • Question : Inquiry for the item from shm****Nov 04, 2018

      The flight of stairs what does it means?

      Answer : [Re] Inquiry for the item from shm****

      Dear customer, such example would be your delivery address doesn't have a lift and the only access is by the stairs. Thank you.

    • Question : Inquiry for the item from rah****Oct 26, 2018

      Hi, what is the total weight for the intermediate puma?

      Answer : [Re] Inquiry for the item from rah****

      Dear Customer,

      It's 27KG

      Thank you.

    +View all Notice, FAQ, Q&A >>
    TM-788 FOLDABLE ELECTRIC TREADMILL | JOGGING EXERCISE | HOME GYM | TOUCH SCREEN MONITOR
    TM-788 FOLDABLE ELECTRIC TREADMILL | JOGGING EXERCISE | HOME GYM | TOUCH SCREEN MONITOR
    Item Q&A
    • Question : Inquiry for the item from zim****Nov 19, 2018

      What’s the speed range for this treadmill?

      Answer : [Re] Inquiry for the item from zim****

      Dear Customer,

      The speed range is from 0.8-14km/hr.

      Thank you

    • Question : Inquiry for the item from spr****Nov 02, 2018

      Hi. Is the LED screen speaker only? Can i play a video on it but plug in earpiece to listen instead? Let me know, thanks.

      Answer : [Re] Inquiry for the item from spr****

      Dear Customer, there is a video feature for this model TM788 and you are able to plug in your ear piece. Thank you

      Dear Customer,

      Thank you.
      (Nov 05, 2018 11:31)

    • Question : Inquiry for the item from rez****Oct 21, 2018

    • Question : Inquiry related delivery from sus****Oct 09, 2018

      yes postal code correct. than can u pls help to send thursday after noon? nobody will be home other days unless u can let me know in advance than i can arrange something. if not no one will be home, pls take note. tkz

      Answer : [Re] Inquiry related delivery from sus****

      Dear Customer,

      We will try to deliver your item our as soon as possible. Can we also confirm that your door width is at least 82 cm? If you are placing the treadmill in a room, kindly confirm with us that the room door width is also at least 82cm.

      Thank you

      Question : [Re] Inquiry related delivery from sus****

      yes its 87cm so no problem. pls help write a note for delivery try to make it for thurs as other days nobody at home. tks

      Answer : [Re] Inquiry related delivery from sus****

      yes its 87cm so no problem. pls help write a note for delivery try to make it for thurs as other days nobody at home. tks

      Question : [Re] Inquiry related delivery from sus****

      Dear Customer,

      We have planned to make a delivery for you on friday as there isn't any more stock for tomorrows delivery. We will contact you again 1 day in advance to confirm the delivery date and time with you.

      Thank you.

    • Question : Inquiry related delivery from sus****Oct 09, 2018

    +View all Notice, FAQ, Q&A >>
    Foot Massager | Feet Massage | Shiatsu | Heat Therapy | Relaxation | Stress | Fatigue
    Foot Massager | Feet Massage | Shiatsu | Heat Therapy | Relaxation | Stress | Fatigue
    Item Q&A
    • Question : Inquiry for the item from reg****Nov 18, 2018

      when will the gold colour restock?

      Answer : [Re] Inquiry for the item from reg****

      Dear Customer,

      The gold foot massager won't be restocked anymore.

      Thank you.

    • Question : Inquiry for the item from kls****Nov 11, 2018

    • Question : Inquiry for the item from chu****Oct 05, 2018

    • Question : Inquiry related delivery from jin****Oct 02, 2018

    • Question : Inquiry for the item from lio****Sep 06, 2018

    +View all Notice, FAQ, Q&A >>
    I-running Mini motorized exercise treadmill foldable slide even below your bed!
    I-running Mini motorized exercise treadmill foldable slide even below your bed!
    Item Q&A
    • Question : Inquiry for the item from pya****Nov 18, 2018

      Hi,

      1) The manual for the iwalk treadmill is in Chinese. Will you be able to share the English version?

      2) What is the app name to control the iwalk? is it available in itunes?

      Thanks.

      Answer : [Re] Inquiry for the item from pya****

      Dear Customer,

      Please provide your email address and we can email you the iwalk manual in english. The app is called GFit. You should be able to download it on your iPhone.

      Thank you

    • Question : Inquiry related cancel and refund from not****Nov 16, 2018

      Order 122925966


      There were miscommunication resulting the delay in the delivery and we self collected on the condition the delivery amount of $20 will be refunded instead

      Pls advice when i will I be receiving refund and I am suppose to receive a call back from the store manager who agreed on this arrangement

      Thanks

      Answer : [Re] Inquiry related cancel and refund from not****

      Dear Customer,

      Due to the change in the delivery method, there might be some delays and miscommunication. Can we confirm with you again that you have collected the item but you are not enquiring with regards to the refund amount?

      We appreciate you providing us with this clarification.

      Thank you

    • Question : Inquiry related delivery from joa****Nov 13, 2018

    • Question : Inquiry from spi****Nov 11, 2018

      Hi,

      Are you open today (11 Nov 2018)?

      Answer : [Re] Inquiry from spi****

      Dear Customer,

      Sorry for the late reply, are you looking to come down to our showroom?

    • Question : Inquiry for the item from not****Nov 04, 2018

      U will be only delivering the new upgrade version if we were tonorder I walk treadmill, right?

      May I ve the specs?
      a
      Thank you
      Rin

      Answer : [Re] Inquiry for the item from not****

      Dear Customer,

      Yes.
      Here's the specs:
      • Compact & Lightweight
      • Remote Control To Adjust Speed
      • Downloadable Mobile App
      • LED Display
      • Speed 1km/h – 6km/h
      • 42cm Wide Track
      • Shock Absorption
      • Weight 25 KG
      • Maximum Weight 100 KG

      Thank you.

    +View all Notice, FAQ, Q&A >>
    Blow Torch / Butane Gas Canister Bottles For Steamboat Gas Cooker Stove
    Blow Torch / Butane Gas Canister Bottles For Steamboat Gas Cooker Stove
    Item Q&A
    • Question : Inquiry for the item from 261****Nov 16, 2018

    • Question : Receipt/invoiceSep 20, 2018

    • Question : hi can ship to me earlier?Sep 03, 2018

      hi, can ship earlier? need urgently.. thanks

      Answer : [Re] hi can ship to me earlier?

      Dear Customer,

      We will ship out your item as soon as possible. Please allow 3-5 working days for delivery.

      Thank you

    • Question : Inquiry related delivery from ton****Aug 18, 2018

      Hi, your posting states that if we buy set A we will get free tracking mail? How come my order still showing $3.99 shipping fee? Thanks

      Answer : [Re] Inquiry related delivery from ton****

      Dear Customer,

      We apologise for the confusion. The $3.99 tracking mail is not free. We have revised the listing so that it is clearer for all our customers. We appreciate the feedback that you have kindly provided us.

      Thank you

    • Question : Inquiry related delivery from ace****Aug 06, 2018

      If i were to order today, when roughly can i receive it? Thanks.

      Answer : [Re] Inquiry related delivery from ace****

      Dear Customer,

      Please allow 3-5 working days for delivery.

      Thank you

    +View all Notice, FAQ, Q&A >>
    Office Chair Accessories Spare part for sale. Nylon/Aluminum leg frame *Roller wheels* gas spring
    Office Chair Accessories Spare part for sale. Nylon/Aluminum leg frame *Roller wheels* gas spring
    Item Q&A
    • Question : Inquiry for the item from Kei****Nov 03, 2018

      Hi. If the nylon frame is out of stock, can the chrome frame do as well? Thanks.

      Answer : [Re] Inquiry for the item from Kei****

      Dear customer, yes. do note that there will be additonal cost as stated. Thank you:)

      Question : [Re] Inquiry for the item from Kei****

      Hi. Just to check again, do I need to order other parts as well like the wheels or the gas support thingy? Mine is just a broken part of the nylon frame. Thanks.

      Answer : [Re] Inquiry for the item from Kei****

      Dear Customer,

      If your chair is from Ikea then you will need to buy other parts. If it's not, the nylon frame will be suffice.

      Thank you.

      Question : [Re] Inquiry for the item from Kei****

      Thanks. Will order the chrome frame.

      Answer : [Re] Inquiry for the item from Kei****

      Dear Customer,

      Okay, no problem.

    • Question : Chrome Based Purchase - Cart No:122146030Nov 01, 2018

      Good day.

      I had purchased 2pcs office chair's chrome based from your good company and requested for refund (requested Qexpress pickup dated 22 October ) for the unpleasant purchase experience.

      I had provided picture of the defective goods which are obviously unpresentable and not up to standard when look at
      the rough welding parts, dents and highlighted that chairs are very difficult to push around & wheels are slanted after secure onto the based. Mr Shor had agreed on the refund but there will no further action nor Qexpress team appear for return goods collection. Please follow up.

      Francis

      Answer : [Re] Chrome Based Purchase - Cart No:122146030

      1

      Question : [Re] Chrome Based Purchase - Cart No:122146030

      2

      Answer : [Re] Chrome Based Purchase - Cart No:122146030

      3

      Question : [Re] Chrome Based Purchase - Cart No:122146030

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      Answer : [Re] Chrome Based Purchase - Cart No:122146030

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      Question : [Re] Chrome Based Purchase - Cart No:122146030

      6

      Answer : [Re] Chrome Based Purchase - Cart No:122146030

      Dear customer, sorry for the inconvenenice.
      do you want to do do a replacement for full refund?

      for self setup items, items are delivered in original packaging. If parts are missing or defected, replacement will be mailed out upon receving a photo of it.

      buyers will have to bear a return delivery fee if replacement part is offered and decided to cancel the purchase.

      a collection fee is applicable to arrange courier service for pick up of return item.

      Question : [Re] Chrome Based Purchase - Cart No:122146030

      Agreed on the courier fee occur and requested for goods pickup but until now no one drop by for collection and Shor did mentioned that goods need to send back first before getting refund.

      Answer : [Re] Chrome Based Purchase - Cart No:122146030

      Dear Customer, you may contact Qexpress for them to delivery the product back to us and we will process the refund once we have receive your item back. Thank you.

      Question : [Re] Chrome Based Purchase - Cart No:122146030

      Goods return pickup by Qxpress had been requested, and waiting for the return label after seller approval.

      How to return item(s) by Qxpress RPC:
      https://www.qoo10.sg/gmkt.inc/CS/NHelpFaqContents.aspx?viewno=15398

      Answer : [Re] Chrome Based Purchase - Cart No:122146030

      Dear Customer, noted on your returning of this item, we will process the refund once we receive the item, thank you.

      Dear Customer,

      Thank you.
      (Nov 05, 2018 11:31)

    • Question : Plastic sleeve or bushing for the castor wheelsOct 30, 2018

      I have plenty of spare castor wheels for my chairs but the part that wears out very fast is the white plastic sleeve or bushing that fits into the steel spindle of the castor wheels. Can you supply 20 or 30 pieces to me? Thanks, Jeff

      Answer : [Re] Plastic sleeve or bushing for the castor wheels

      Dear customer, sorry to say that we do sel castor wheels but we do not sell parts of it. Thank you.

    • Question : Inquiry for the item from cel****Oct 10, 2018

      I wish to know whether the roller wheel set is the same as the stopper set as I don't want the roller wheel..I just want to increase the height of the chairs using the stopper set is it possible kindly advice thanks

      Answer : [Re] Inquiry for the item from cel****

      Dear Customers,

      The roller wheel set and the the stopper set isn't the same. However the height for both is about the same, the stopper wouldn't move.

      Thank you.

    • Question : Inquiry related cancel and refund from sam****Oct 04, 2018

      Hello. I just received the wet of wheels. The replacements were meant to replace broken wheels on my IKEA office chair and they don't fit. The new wheels are approx 1mm diameter too thick. Any advice?

      Answer : [Re] Inquiry related cancel and refund from sam****

      Dear Customer,

      This is our standard roller wheels, we unfortunately do not have rollers that fits IKEAs' standard.Sorry for any inconvenience caused.

      Thank you.

    +View all Notice, FAQ, Q&A >>
    Office Pedestal Drawer ★ 3-Tier Movable Drawer ★ Storage Filing ★ Study Table ★ Desk ★ Furniture
    Office Pedestal Drawer ★ 3-Tier Movable Drawer ★ Storage Filing ★ Study Table ★ Desk ★ Furniture
    Item Q&A
    • Question : Inquiry for the item from 234****Nov 15, 2018

      Sorry may be I was not clear. I meant foolscap suspension files.

      Answer : [Re] Inquiry for the item from 234****

      Dear customer, yes can. Thank you.

    • Question : Inquiry for the item from 234****Nov 15, 2018

      Hi May I confirm that the bottom drawer can accommodate file pockets carrying A4/F4 documents

      Answer : [Re] Inquiry for the item from 234****

      Dear customer, yes can. Thank you.

    • Question : Metal pedestal in Dark GreyNov 09, 2018

      Dear seller,

      Do you have stock for the dark grey?

      I would like to have 2 pcs.

      Thank you

      Answer : [Re] Metal pedestal in Dark Grey

      Dear Customer,

      Yes, it's still available.

      Thank you.

      Question : [Re] Metal pedestal in Dark Grey

      When I chose grey. Does it means Dark Grey?

      Answer : [Re] Metal pedestal in Dark Grey

      Dear Customer,

      The grey is the same as what is shown in the picture.

      Thank you.

      Question : [Re] Metal pedestal in Dark Grey

      Thanks for your kind reply. I have my order Nov 09, 2018 (Cart no. 122823705)

      Answer : [Re] Metal pedestal in Dark Grey

      Dear Customer,

      No problem, please allow 3-5 working days for the product to be delivered.

      Thank you.

      Question : [Re] Metal pedestal in Dark Grey

      thank you

      Answer : [Re] Metal pedestal in Dark Grey

      Dear Customer,

      No problem.

    • Question : ORDER NO. 282735347, 282735348, 282735349Nov 09, 2018

      Hi Seller, kindly call and arrange for a date for delivery before you deliver the pedestals. Thanks.

      Answer : [Re] ORDER NO. 282735347, 282735348, 282735349

      Dear Customer,

      Do not worry. Our delivery team will call you at least one day in advance to confirm delivery date and time with you.

      Thank you.

    • Question : EnquiryOct 23, 2018

      Hi, assembled means we have to assembled the pedestal ourselves or it comes installed already?

      Answer : [Re] Enquiry

      Dear Customer,

      Assembled means that we will assemble it for you beforehand.

      Thank you.

    +View all Notice, FAQ, Q&A >>
    Ergonomic Standing Desk / Height Adjustable / Easy Lifting / PC Monitor / Sit or Stand At Work
    Ergonomic Standing Desk / Height Adjustable / Easy Lifting / PC Monitor / Sit or Stand At Work
    Item Q&A
    • Question : Inquiry related delivery from wen****Nov 15, 2018

      Hi, I ordered since Nov 11 but still no reply when will the item be delivered. Please reply and expedite.

      Answer : [Re] Inquiry related delivery from wen****

      Dear Customer,

      Please allow 3-5 working days for delivery. Our staff will contact you at least one day in advance to confirm delivery date and time with you. Andplease do take note that due to 11/11 sales, our schedule is jammed so there may be a delay.

      Thank you.

    • Question : Inquiry for the item from mic****Oct 09, 2018

      is the monitor arm steady enough for a 27 inch tv screen....or is the ergonomic standing desk more stable

      Answer : [Re] Inquiry for the item from mic****

      Dear Customer,

      You need to also take note of the weight of the screen. All our monitor arms will be able to take a 27" screen. However, you need to tkae not of the weight of the screen.

      Type A can only take up to 6.5kg max.
      Type B can only take up to 9kg max.
      Type D can only take up to 12kg max.

      Make sure that you do not exceed the weight and the monitor size limit.

      Thank you

      Thank you

      Question : [Re] Inquiry for the item from mic****

      can i confirm if type A,B and D is referring to monitor arm or standing desk?

      if u meant standing desk then can I know what is the max weight for monitor arm. also can the monitor arm tilt sideways besides up and down?

      Answer : [Re] Inquiry for the item from mic****

      Dear Customer,

      Typea A,B and D is referring to the monitor arms. Yes, our monitor arms are able to tilt sideways as well (up to a certain angle).

      Thank you

    • Question : Inquiry for the item from khw****Aug 25, 2018

      Hi, only black color? Or you have white for all models? Thank you

      Answer : [Re] Inquiry for the item from khw****

      Dear Customer,

      Our standing desks only come in black colour.

      Thank you

    • Question : Inquiry for the item from khw****Aug 25, 2018

      Hi, only black color? Or you have white for all models? Thank you

      Answer : [Re] Inquiry for the item from khw****

      Dear Customer,

      Our standing desks only come in black colour.

      Thank you

    • Question : Office useJul 06, 2018

      Hi,
      Am checking on behalf of a few colleague from the office. Wondering if you have sales that could come by to our office to take a look and discuss further.
      Please advise. Thanks

      Answer : [Re] Office use

      Dear Customer,

      May we kindly have your email address or contact number so that our staff can contact you? Alternatively, you may drop an email to shor@takeaseat.sg and our staff will follow up with you on this if you are uncomfortable in providing the information here.

      Thank you and have a good day ahead

    +View all Notice, FAQ, Q&A >>
    AidApt Walking Stick Seat / all waiking stick best price medical supply
    AidApt Walking Stick Seat / all waiking stick best price medical supply
    Item Q&A
    • Question : Inquiry for the item from wei****Nov 15, 2018

      Hi seller , when is the Quadruped stick on stock ?

      Answer : [Re] Inquiry for the item from wei****

      Dear customer, eta will be next week. Thank you.

    • Question : Inquiry for the item from eve****Sep 28, 2018

      Received the item but how to switch on the led light? There are no light when pressing the button

      Answer : [Re] Inquiry for the item from eve****

      Dear Customer,

      Could you try to change batteries or tighten the base cap of the LED light cover.

      Thank you

    • Question : Inquiry for the item from kyl****Sep 10, 2018

      Do you have ready stock?

      Answer : [Re] Inquiry for the item from kyl****

      Dear Customer,

      There are a few products in this listing. May we know which item you are referring to?

      Thank you

    • Question : Item Selection : Aidapt Walking Stick (Instock)(+$10.00)Apr 26, 2018

      Hi is this option for the Aidapt Walking Stick with Seat?? The selection name did not have the word seat as per in the description so worry i order the wrong product.

      Answer : [Re] Item Selection : Aidapt Walking Stick (Instock)(+$10.00)

      Dear Customer,

      Yes it is the same product - the Aidapt Walking Stick.

      Thank you.

    • Question : Quadruped Walking StickJan 20, 2018

      Hi,
      Grips - made from vinyl or foam? Pic - looks like foam [and not PVC]
      Pls revert ASAP.
      Thx and regds

      Answer : [Re] Quadruped Walking Stick

      Dear Customer,

      The hand grip is made of foam.

    +View all Notice, FAQ, Q&A >>
    Vertical Climber | Climbing Machine | High Intensity Exercise | Workout | FItnesss
    Vertical Climber | Climbing Machine | High Intensity Exercise | Workout | FItnesss
    Item Q&A
    • Question : Inquiry for the item from dil****Nov 11, 2018

      Hi

      Do you have english instructions manual on installation procedures if i purchase the item?

      Thanks

      Answer : [Re] Inquiry for the item from dil****

      Dear Customer,

      We do not have a english manual, however we might be able to request for one from the supplier, though we can't make any promises.

    • Question : Inquiry for the item from Ong****Aug 18, 2018

      Hi is there different resistance setting available for this machine.
      Do you do installation and delivery on weekends?

      Answer : [Re] Inquiry for the item from Ong****

      Dear Customer,

      This machine does not have a resistance feature. The installation fee will $30. The delivery fee on Saturday will be $30 also. That will be a total additional fee of $60, for installation and delivery on Saturday.

      Kindly let us know if you would still like to proceed with Saturday delivery.

      Thank you

    • Question : Inquiry related delivery from You****Jul 24, 2018

    • Question : Inquiry for the item from You****Jul 24, 2018

      Hello what are the measurements in cm of this item as packed in the box? I need to know because I will send it on an airplane as checked baggage. Thank you!

      Answer : [Re] Inquiry for the item from You****

      Dear Customer,

      The dimensions of this box are approximately 7cm X 10cm X 51cm.

      Thank you

    • Question : Do you ship to Japan? Cost and timing pleaseJul 22, 2018

      Hello,

      Can you ship this vertical climber to Tokyo, Japan? If so then what would be the shipping charge and how long would it take? Thanks very much!

      Answer : [Re] Do you ship to Japan? Cost and timing please

      Dear Customer,

      Kindly rtake note that we do not deliver outside of Singapore. We are sorry for the inconvenience caused.

      Thank you

    +View all Notice, FAQ, Q&A >>
    Dual Motor Electric Sit Stand Desk Table ★ Customization ★ Ergonomic Standing Desk ★ Adjustable Desk
    Dual Motor Electric Sit Stand Desk Table ★ Customization ★ Ergonomic Standing Desk ★ Adjustable Desk
    Item Q&A
    • Question : NEW Electric Table Frame (Black/White)Oct 10, 2018

      Hi,

      Currently I have a table top measuring 140 by 60 cm does it fits nicely to the frame?

      Lastly, how do I secure my table top?

      Thanks

      Answer : [Re] NEW Electric Table Frame (Black/White)

      Dear Customer,

      Yes it does fit nicely to the frame and you can secure the table top by screwing it in.

      Thank you!

      Question : [Re] NEW Electric Table Frame (Black/White)

      Hi,

      I would like to know when will my item arrive as weekday nobody able to receive the item from 8am to 7pm

      Answer : [Re] NEW Electric Table Frame (Black/White)

      Dear Customer, please allow 3-5 working days for delivery. Our staff will contact you at least one day in advance to confirm delivery date and time with you. Thank you.

      Question : [Re] NEW Electric Table Frame (Black/White)

      Noted with thanks.

      Answer : [Re] NEW Electric Table Frame (Black/White)

      Dear Customer,

      No problem

    • Question : slimmer table topOct 14, 2018

      Hi - is it possible to have a slimmer table top made or attached? Perhaps 40 or 50 cm in width?

      Answer : [Re] slimmer table top

      Dear Customer,

      We will be able to do a customised table size for you, but it will be at a customised fee, depending on the atble top that you choose. Could you kindly provide us with your contact details and we may discuss further on the type of laminates available as well as your customization needs for the table.

      Thank you

    • Question : Inquiry for the item from Ann****Jul 22, 2018

      Hello there. How does the warranty works? What if the electric desk breaks down after 1 year or 2 years. Send to you guys for repair or 1-1 exchange ? Thanks.

      Answer : [Re] Inquiry for the item from Ann****

      Dear Customer,

      We will refer to your order number for warranty. Could you kindly provide us with your contact details? We will get our staff to contact you to tell you more about the customization as well as the warranty coverage for the electric desk.

      Thank you

    • Question : Installation and modelJul 21, 2018

      Hi Seller,

      Can I know if installation is included.
      Can I know the model of the table?

      Answer : [Re] Installation and model

      Dear Customer,

      Installation is included in the price. As this item could be customized to your preference, could we kindly have your contact details? Our sales executive will give you a call to tell you more about the electric standing desk.

      Thank you

    • Question : Inquiry from lui****Mar 25, 2018

      I leant to know:
      Is the table available ex stock in SG?
      Power supply is 230 or 115V
      What is the load capacity of the table?

      Answer : [Re] Inquiry from lui****

      Dear Customer,

      We have the electric frame in stock and the power supply is catered to Singapore's. The weight limit for the frame is 120KG (Including the weight of the table top).

      Thank you.

    KID2YOUTH KIDS ERGONOMIC STUDY TABLE ★ CHILDREN STUDY TABLE ★ MADE IN TAIWAN ★ QUALITY PRODUCTS
    KID2YOUTH KIDS ERGONOMIC STUDY TABLE ★ CHILDREN STUDY TABLE ★ MADE IN TAIWAN ★ QUALITY PRODUCTS
    Item Q&A
    • Question : Inquiry for the item from kyp****Nov 10, 2018

    Executive Office Chairs | Best Bargain Chairs | Mesh Cushion Chairs | PU Leather Chairs | Legrests
    Executive Office Chairs | Best Bargain Chairs | Mesh Cushion Chairs | PU Leather Chairs | Legrests
    Item Q&A
      • Question : Inquiry from 344****Nov 10, 2018

      • Question : Inquiry for the item from dv.****Oct 08, 2018

        What is the difference between chrome and aluminium chair legs?

        Answer : [Re] Inquiry for the item from dv.****

        Dear Customer,

        You may take note that the aluminium material is sturdier than chrome. The aluminium is also more rust-resistant than the alumimium legs.

        Thank you

      • Question : M16Oct 06, 2018

        When can you have more stock for M16 black?

        Answer : [Re] M16

        Dear Customer,

        We are currently in the midst of ordering in more M16. Please allow between 2-4 weeks for the new shipment to come in. Could we kindly have your contact details so we can update you once the new stock arrives.

        Thank you

      • Question : Inquiry for the item from Jov****Sep 24, 2018

        Hi, do you have ex stock for m16 plus black? If I order today can I get the delivery by Friday? Thanks

        Answer : [Re] Inquiry for the item from Jov****

        Hi, do you have stocks for m16 plus black? Is the headrest and back the mesh type? If i
        order today can I get by this Friday? Thanks.

        Question : [Re] Inquiry for the item from Jov****

        Dear Customer,

        Yes, we have the M16 Plus in stock. Delivery will take between 3-5 working days.

        For this chair, only thr backrest is mesh. The seat and the headrest is cushion.

        If you want a fully-meshed chair, you may consider our M18 chair.

        Thank you

        Answer : [Re] Inquiry for the item from Jov****

        So you m18 black have ready stocks? Can be delivered by Friday? Thanks

        Question : [Re] Inquiry for the item from Jov****

        Dear Customer,

        Yes we have existing stock for M18 Black. Please allow 3-5 working days for the delivery as we will have to send out the orders that came in before you first. We will try our best to get the item delivered out as soon as possible.

        Thank you

      +View all Notice, FAQ, Q&A >>
      Up To 36 Inch Monitor | Hydraulic |Single and Dual Monitor Arm | Clamp Grommet Mount | VESA Mount
      Up To 36 Inch Monitor | Hydraulic |Single and Dual Monitor Arm | Clamp Grommet Mount | VESA Mount
      Item Q&A
      • Question : Equal heightNov 06, 2018

        Hi,

        If I were to get the type C monitor arm for dual monitors instead of one monitor and one laptop, would the arm be possible to be adjusted to make the two monitors be on the same height?

        Answer : [Re] Equal height

        and how close could the monitors be against the wall when mounted?

        Question : [Re] Equal height

        Dear Customer,

        Yes, can be adjusted to the same height. I.e. the upper arm adjust lower and the lower arm adjust higher.

        The arms are rotatable so can be as close as you want.

        Thank you.

        Answer : [Re] Equal height

        Thanks, would there be a picture you could provide on how close dual monitors could be against the wall when mounted on the arm?

        Question : [Re] Equal height

        Dear Customer, these are the picture we can provide as close as possible but as you can see we have obstacles blocking so we can't push the table all the way in but do take note that it can be adjusted 360 degree. :)

        Thank you.

      • Question : Ultrawide monitorOct 28, 2018

      • Question : Monitor arm hydraulic not working. Unable to support weight of the monitor.Oct 17, 2018

        Hi, I recently purchase this monitor arm and realised the hydraulic could not hold the weight of the monitor. It keeps on dropping when the monitor is fixed onto it. Can I ask for the replacement ?

        Answer : [Re] Monitor arm hydraulic not working. Unable to support weight of the monitor.

        Dear Customer,

        Good to hear that you have managed to fix the issue.

        Thank you for your kind support.

      • Question : Inquiry for the item from su.****Oct 07, 2018

        Hi may I know which item has installation option?

        Answer : [Re] Inquiry for the item from su.****

        Dear Customer,

        Our monitor arms to do not with installation options. Do not worry as it is relatively easy to assemble on your own and you will be provided with a manual to guide you along. If you are facing any difficulties, you may contact us and we will try our best to help you along also.

        Thank you

      • Question : Monitor Arm Type BOct 06, 2018

        Hi,

        For the type B Monitor Arm, what is the minimum thickness for the table so that it can fit the clamp? My table is only 1.5cm thick. Can the clamp fits? Thanks

        Answer : [Re] Monitor Arm Type B

        Dear Customer,

        Yes, the clamp should be able to fit.

        Thank you

      +View all Notice, FAQ, Q&A >>
      ROWING MACHINE | FITNESS EQUIPMENT | HOME GYM | EXERCISE | WORKOUT
      ROWING MACHINE | FITNESS EQUIPMENT | HOME GYM | EXERCISE | WORKOUT
      Item Q&A
      • Question : Inquiry for the item from lui****Nov 07, 2018

        Hi
        What is the dimension of the machine?
        Thanks

        Answer : [Re] Inquiry for the item from lui****

        Dear Customer,

        Here are the dimensions:
        • Rower Length 215cm
        • Rower Width 36cm
        • Rower Height 55cm
        • Water Storage Diameter 55cm
        • Movable Seat Area Length/Seat Track 120cm
        • Seat Height 32cm
        • Seat Depth 26cm
        • Seat Width 33cm

        Thank you.

      • Question : Inquiry related delivery from 102****Sep 10, 2018

        hi, does this come already assembled, or need to pay extra for assembly? also, if choose to self-assemble, will required tools and manual be provided? thanks!

        Answer : [Re] Inquiry related delivery from 102****

        Dear Customer,

        This item is a self-assembled item. We do not have an option for assembly for this item. Tools and manual will be provided in the box.

        Thank you

      WATER ROWING MACHINE ★ FITNESS EQUIPMENT ★ HOME GYM ★ EXERCISE ★ WORKOUT
      WATER ROWING MACHINE ★ FITNESS EQUIPMENT ★ HOME GYM ★ EXERCISE ★ WORKOUT
      Item Q&A
      Yoga Combo Pack ★ Yoga Mat ★ Yoga Block ★ Yoga Wheel ★ Foam Rollers
      Yoga Combo Pack ★ Yoga Mat ★ Yoga Block ★ Yoga Wheel ★ Foam Rollers
      Item Q&A
      • Question : Inquiry for the item from bsi****Nov 05, 2018

      • Question : Inquiry for the item from joy****Oct 14, 2018

        Hi, I dont want the add on solid foam roller but the system dont allow me to choose none

        Answer : [Re] Inquiry for the item from joy****

        Dear Customer,

        May we know the items that you wish to purchase?
        Let me check the system to see if we are able to key in your exact order on our end.

        Thank you

      Adult Walker rollator roller with wheel option + medical supply + elder care
      Adult Walker rollator roller with wheel option + medical supply + elder care
      Item Q&A
      • Question : Assemble upon delivery?Nov 03, 2018

        Hi, does your delivery guy assemble the rollator upon delivery or I need to specify when ordering?

        Answer : [Re] Assemble upon delivery?

        Dear customer, there's nothing much to assmble. courier is third party so no they don't assemble our item. Thank you.

      • Question : Inquiry related delivery from cei****Oct 08, 2018

        Hi,

        If I place my order in the next hour can you help arrange delivery by tomorrow to receive as My friend broke her foot and needs it urgently.

        Answer : [Re] Inquiry related delivery from cei****

        Dear Customer,

        Please allow 3-5 working days for delivery. We will definitely try to get your order shipped out by the next day.

        Thank you

      • Question : Inquiry for the item from lfr****Jul 22, 2018

        hi do u haave the photo of rollator walker when folded?

        Answer : [Re] Inquiry for the item from lfr****

        Dear Customer,

        We do not have the rollator walker on display and so we do not have a photo of the rollator walker when folded. We will have to open a new one to get the photo which we do not normally do as this item is HSA pproved and we need to make sure that we sell the item new and unopened. We apologise for inconvenience caused.

        Thank you

      • Question : Inquiry for the item from kri****Jul 22, 2018

        Can we take a look and try out the rollator?

        Answer : [Re] Inquiry for the item from kri****

        Dear Customer,

        Kindly take note that we do not have this item on display. We will have to open a new set and once we do this, we will have to consider the item as sold. Do you have any questions or concerns about the item before you make purchase?

        Thank you

      • Question : 2 in 1 commodeJul 02, 2018

        Regarding 2 In 1 Commode, can you put an ellipse bucket in it.
        If can, do you sell it?
        Do you have stock for it, or need to indent.

        Answer : [Re] 2 in 1 commode

        Dear Customer,

        There is a metal frame that is holding the bucket in place hence we believes that an ellipse bucket may not be able to fit in the metal frame.

        Thank you.

        Question : [Re] 2 in 1 commode

        Can I drop by to take a look on Saturday?

        Answer : [Re] 2 in 1 commode

        Dear Customer,

        Please kindly be informed that we do not have any showpiece for the commode and that once we opened it up we would have to sell it away. Our warehouse will also be closed during the weekends so collection is not available.

        Thank you!

      +View all Notice, FAQ, Q&A >>
      Ergonomic Backrest And Footrest For Adults and Kids / Adjustable Leg Rest / Lumbar Support
      Ergonomic Backrest And Footrest For Adults and Kids / Adjustable Leg Rest / Lumbar Support
      Item Q&A
      • Question : Inquiry for the item from jla****Oct 28, 2018

        New ergo footrest, when instock?

        Answer : [Re] Inquiry for the item from jla****

        Dear Customer,

        It will take about 3 weeks to restock.

        Thank you.

      • Question : shipping chargeMar 28, 2017

        Is the shipping charge per item or regardless of how many i order?

        Thank you

        Answer : [Re] shipping charge

        Dear Customer,

        Yes, that is correct as the shipping is count by per item instead of per transaction or order.

        Thank you.

      Foldable Stationary Exercise Bike / Home Gym Bicycle / Cycle Indoor With Heartrate
      Foldable Stationary Exercise Bike / Home Gym Bicycle / Cycle Indoor With Heartrate
      Item Q&A
      • Question : Inquiry related delivery from che****Oct 25, 2018

        May I ask if u can ship to Malaysia ?

        Answer : [Re] Inquiry related delivery from che****

        Dear Customer,

        We only ship locally.

        Sorry.

      • Question : Inquiry related delivery from jas****Oct 12, 2018

      • Question : Inquiry for the item from kum****Aug 11, 2018

      • Question : Inquiry for the item from pei****Aug 04, 2018

        What’s the diff. Btw X1 n X4 folded n opened sizes as I’m looking for one which is more compact. In terms of quality Is X4 better as it is $60 more?

        Answer : [Re] Inquiry for the item from pei****

        Dear Customer.

        The X1 bike is more compact as compared to the X4 bike. The X4 is slightly heavier and thus would be more stable. You might consider that the X4 is slightly easier to mount, and has a slightly larger LCD screen.

        Thank you

      • Question : HeightAug 03, 2018

        Hi, i read that some people were saying X2E does not fit shorter people. My grandma is about 150cm and would X3 be better since it's adjustable?

        Answer : [Re] Height

        Dear Customer,

        Both our bikes are actually adjustable in height. The bikes should be used by a 150cm user.

        Thank you

      +View all Notice, FAQ, Q&A >>
      TM-688 motorized exercise treadmill foldable Music speaker
      TM-688 motorized exercise treadmill foldable Music speaker
      Item Q&A
      • Question : Enquiry on sizeOct 24, 2018

      • Question : Inquiry for the item from bt.****Sep 18, 2018

      • Question : InstallationJul 05, 2018

        Dear Seller,

        I am planning to purchase TM-688 motorized exercise treadmill foldable Music speaker. I am just wondering, will
        you install this treadmill upon delivery? or do we need to install ourselves?

        Regards
        Manohar

        Answer : [Re] Installation

        Dear Customer,

        We will install the treadmill in our warehouse before delivering the treadmill to our customer's place. Once our customer receives the treadmill, just plug into a power socket and then unfold it will do.

        Thank you

      • Question : Inquiry for the item from pea****Jun 29, 2018

        hi seller
        may i know how heavy weight is this TM 688?

        And i saw the max weight capacity is 100kg. if for 77kg person, will the treadmill be shaky when running on the treadmill? thks

        Answer : [Re] Inquiry for the item from pea****

        Dear Customer,

        The max weight that this treadmill can support is 100kg, hence it will be able to confortable support a 77kg user. This treadmill is quite stable, as you can see from the long base at the bottom supporting the workings of the treadmill.

        Feel free to make an appointment with us at 63622480 to visit our showroom at 27 Mandai Estate (tower 2) Innovation Place #06-07. If you wish to take a look at the treadmill first.

        Thank you

      • Question : Inquiry from nig****May 19, 2018

      +View all Notice, FAQ, Q&A >>
      SAIL SERIES ERGONOMIC OFFICE CHAIR | ADJUSTABLE | COMFORTABLE | PATENTED DESIGN
      SAIL SERIES ERGONOMIC OFFICE CHAIR | ADJUSTABLE | COMFORTABLE | PATENTED DESIGN
      Item Q&A
      • Question : Vision modelOct 23, 2018

        Hi are you still carrying the Vision model which is about $299? Saw it last month on Qoo10 but cannot find the listing anymore.

        Answer : [Re] Vision model

        Dear Customer,

        Yes we do still carry the item. But currently this model is out of stock, that's why the listing is no longer displayed. You may check the listing again from November onwards to make purchase.

        Thank you

      • Question : Inquiry for the item from ccr****Aug 04, 2018

      • Question : Inquiry from ccr****Aug 01, 2018

        Do u provide a service to dispose of my old chair when the new one is delivered?

        Answer : [Re] Inquiry from ccr****

        Dear Customer,

        We do not provide disposal services. As we engage third party contractors for delivery, you may ask the delivery man directly if he is able to dispose the chair for you and also for his disposal charges.

        Thank you

        Question : [Re] Inquiry from ccr****

        Ok thanks for the advice

        Answer : [Re] Inquiry from ccr****

        Dear Customer,

        Thank you

      • Question : Inquiry for the item from zen****Jun 27, 2018

      • Question : Inquiry for the item from ver****May 26, 2018

        What is the measurement for the base

        Answer : [Re] Inquiry for the item from ver****

        Dear Customer,

        Attached are the dimensions for the Sail Chair.

        Thank you

        Question : [Re] Inquiry for the item from ver****

        If I only able to have the wheel base in 600, which model can I see

        Answer : [Re] Inquiry for the item from ver****

        Dear Customer,

        Please be informed that we have measured the the base (dimension of the wheel) of the chair and it is abour 70cm.

        I would suggest that you make your way down to our showroom to have a look at the chair to see if the chair meets your criteria.

        SDo let me know if you would like to make your way down.

        Thank you

        Question : [Re] Inquiry for the item from ver****

        Able to change the base as not able to go in my room

        Answer : [Re] Inquiry for the item from ver****

        Dear Customer,

        Please take note that the base of our chairs are all of a standard size. We do not have a smaller base.

        Thank you.

        Question : [Re] Inquiry for the item from ver****

        Ok thanks

        Answer : [Re] Inquiry for the item from ver****

        Dear Customer,

        We could suggest that you consider fixing the base of the chair inside the room

        Thank you.

      +View all Notice, FAQ, Q&A >>
      Ultra 150 Foldable Abdominal Trainer power plank (INSTOCK)
      Ultra 150 Foldable Abdominal Trainer power plank (INSTOCK)
      Item Q&A
      • Question : 关于运送ida****会员的咨询。Oct 16, 2018

        一班上下单后几天可以收到货

        Answer : [Re] 关于运送ida****会员的咨询。

        通常需要3-5个工作日。

        Question : [Re] 关于运送ida****会员的咨询。

        老板不好意思麻烦您一下你知道运动仪器正个包装有多少KG吗有重吗?想寄到公司才拿回家。

        Answer : [Re] 关于运送ida****会员的咨询。

        不好意思在问下可以选时间送货的吗?还是你们是给外面的运输公司负责的。

        Question : [Re] 关于运送ida****会员的咨询。

        它大概是7-8KG。对于交付,我们使用Qxpress,因此您无法选择交付时间,他们需要3-5个工作日。

        Answer : [Re] 关于运送ida****会员的咨询。

        好的谢谢你

        Question : [Re] 关于运送ida****会员的咨询。

        不用客气

      • Question : Inquiry for the item from joa****Aug 20, 2018

        Hi seller,
        May I enquiry about the item.The nos of counting timer nt wking. Can i know tge reason & wat wnt wrong & i bought quite some time ago.

        Many thanks seller

        Answer : [Re] Inquiry for the item from joa****

        Dear Customer,

        Could we kindly have a video of the issue that you are facing. Our technical team will review the video that you send to us and we will advise you accordingly.You may send the video to nabihah@takeaseat.sg

        Additionally, please include your order number so that we can trace your order with us.

        Thank you

      • Question : Inquiry for the item from can****Jun 18, 2018

      • Question : Inquiry related delivery from che****Jun 07, 2018

        Hi, I bought 2 items, 1 was delivered but in the system, it was indicated 2 were delivered. I called the delivery, it was mentioned that she indeed made 1 item delivery and I have to call the seller on the unshipped item, pls assist in the remaining undelivered item and revert the status to undelivered.

        Answer : [Re] Inquiry related delivery from che****

        Dear Customer,

        Thank you for highlighting this issue with us. We are looking into this case with the Qxpress delivery team. We will follow up and deliver the item to you at the soonest.

        Thank you

      • Question : Inquiry for the item from jus****Apr 03, 2018

        Seller delivered a defected item (with tiny ball bearings dispersed in packaging) and replaced with another piece of he same problem and has now refused to refund nor reimburse returned item courier fee and claim their replacement product is not faulty. I have already requested for refund when the product was faulty but they offer a replacement instead. Delivery guy confirmed he will collect the item back if it’s faulty again and I can claim for refund. Now they are twisting their words!

        Answer : [Re] Inquiry for the item from jus****

        Dear Customer,

        You may want to email Qoo10 with regards to this.

        Thank you.

      +View all Notice, FAQ, Q&A >>
      Premium Bar Stool Various Designs And Colours  (Free Delivery and Set up) Hassle free
      Premium Bar Stool Various Designs And Colours (Free Delivery and Set up) Hassle free
      Item Q&A
      • Question : 关于运送xue****会员的咨询。Oct 12, 2018

      • Question : Inquiry for the item from xer****Jan 28, 2018

        Hi. Please advise when will there be stock for swan chair (black) and how much does 1 pc of the chair cost.

        Answer : [Re] Inquiry for the item from xer****

        Dear Customer,

        We do not have any plan to restock the barstools.

        Sorry for the inconvenience caused.

        Question : [Re] Inquiry for the item from xer****

        Noted with thanks

        Answer : [Re] Inquiry for the item from xer****

        Dear Customer,

        Thank you.

      • Question : chic bar stool and swan chairFeb 07, 2017

        Hi,
        Thanks for your reply.
        Is it possible to have the chic bar stool the same height as the swan chair, or come with the same base as the swan chair?

        Thanks again.,

        Answer : [Re] chic bar stool and swan chair

        Dear Customer,

        The base for the 2 different barstools are different thus it will be different height.

        Thank you and have a good day!

      • Question : chic bar stool and swan chairFeb 05, 2017

        hi,

        My island length is limited to but I would like to accommodate 3 chairs. Thus I want to combine the swan with chic bar chair. May I know the height of the chic bar chair (from floor to base of the seat)?

        Thanks

        Answer : [Re] chic bar stool and swan chair

        Dear Customer,

        The chic bar stool height from the floor to the seat is 62cm to 82cm.

        Thank you.

      • Question : Delivery DateDec 12, 2016

        Hi, i would like check with you.

        May i know the delivery date can schedule to 23th Dec 2016 about 6pm?

        Can't delivery earlier because renovation in process.

        May i know Uzuri Bar stool Black stock available? Will purchase 2 unit. Tks

        Answer : [Re] Delivery Date

        Dear Customer,

        Yes we have the black ones in stock. As for the delivery, we only deliver during office hours.

        Question : [Re] Delivery Date

        Hi, thanks for prompt replied. Understand the delivery is during the office hour.

        I just want to check possible to delivery at 23th December 2016 after 4pm?

        Thanks.

        Answer : [Re] Delivery Date

        Dear Customer,

        We cannot promise on the date and time as we may deliver your item to you on that day or only after christmas while the delivery is by area hence we cannot cater to your timing.

        Thank you.

      +View all Notice, FAQ, Q&A >>
      KID2YOUTH KIDS ERGONOMIC STUDY CHAIR ★ CHILDREN STUDY CHAIR ★ MADE IN TAIWAN ★ QUALITY PRODUCTS
      KID2YOUTH KIDS ERGONOMIC STUDY CHAIR ★ CHILDREN STUDY CHAIR ★ MADE IN TAIWAN ★ QUALITY PRODUCTS
      Item Q&A
      • Question : Inquiry for the item from joa****Oct 08, 2018