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Q & A Lists
Item Question & Answer
[Tam Kah] ♦ Premium Rice Dumpling Series - 5 Special Flavours ♦ 1.Jumbo King | 2.Abalone and Ham
[Tam Kah] ♦ Premium Rice Dumpling Series - 5 Special Flavours ♦ 1.Jumbo King | 2.Abalone and Ham
Item Q&A
  • Question : Inquiry for the item from 212****May 17, 2019

    Hi Seller, May I know how long I can keep it in the refrigerator and must it be in the freeze.

    Answer : [Re] Inquiry for the item from 212****

    I have already ordered 2 sets ( 4 + 4) and would like to order some more. Pls revert urgently so that I can place my order to bring overseas..

    Question : [Re] Inquiry for the item from 212****

    Hi Buyer,

    For the dumplings,
    in freezer : 7 days upon collecting
    in refrigerator 2-3 days upon collecting

  • Question : Inquiry related delivery from 237****May 01, 2019

    can i pick up the purchase from 1008 aljunied avenue?

    Answer : [Re] Inquiry related delivery from 237****

    Hi, yes you can pick up from our aljunied outlet! (:

  • Question : Inquiry related delivery from Ste****May 18, 2018

    Yes. I try servals times. But still charge me $30 for the shipping. Can check for me? Thks.

    Answer : [Re] Inquiry related delivery from Ste****

    Hi,
    You have ordered one jumbo king dumpling and one set of Abalone and Chinese Sausage Rice. Saw that your order was not charged any shipping charges?

  • Question : Inquiry related delivery from Ste****May 18, 2018

    Why there is a shipping charge of $30 when I want to self collect at the store?

    Answer : [Re] Inquiry related delivery from Ste****

    Hi, Did you choose the store pickup option?

  • Question : Inquiry for the item from bhe****Jun 02, 2017

    Hi I just paid order for XO dumpling $12 on 2 june 2016 why the voucher is show expired? My redemption period is 30day

    Answer : [Re] Inquiry for the item from bhe****

    Please see attached picture the redemption date already expired but I just bought the ticket yesterday which is 2/6/17

    Question : [Re] Inquiry for the item from bhe****

    Hi,
    It could be a technical issue on qoo10.
    From my side, i can only see that this voucher have expired and not redeemed.
    Are you able to advise your collection date at aljunied branch so that we can liaise with the crew there.
    Thanks

    Answer : [Re] Inquiry for the item from bhe****

    Hi I'm arrang to collect my XO dumpling on this saturday

    Question : [Re] Inquiry for the item from bhe****

    Hi,
    Sure no problem.
    Please note that our operating hours is 9am-6pm.

+View all Notice, FAQ, Q&A >>
[Tam Kah] ♦ Vegetarian Rice Dumpling - 6 Flavours ♦ 1.Lye Water | 2. Lye Water Red Bean | 3. Peanuts
[Tam Kah] ♦ Vegetarian Rice Dumpling - 6 Flavours ♦ 1.Lye Water | 2. Lye Water Red Bean | 3. Peanuts
Item Q&A
  • Question : Inquiry related delivery from Che****May 17, 2019

    Hi Seller,
    I want to opt for Qx Quick delivery but there is no selection for delivery, only have collection location either at factory or Chinatown. Same for the page at [Tam Kah] Traditional Rice Dumpling Series(4PCS) - 8 Flavours ♦ Nyonya | Spiced Meat | Smoked Duck.
    Please advise. See attached.

    Answer : [Re] Inquiry related delivery from Che****

    Hello Value Customer, I apologize for the inconvenience caused. Our team adjusted the option and now you will be able to select Qx Quick, collection location will be using "Ive choosen shipping above". Thank you.

  • Question : Inquiry for the item from poo****May 06, 2019

    Are the vegetarian rice dumpling made in Singapore or import from Thailand and/or China?

    Answer : [Re] Inquiry for the item from poo****

    Hello, our vegetarian rice dumplings are made in Singapore.

  • Question : Inquiry for the item from sin****May 14, 2018

    i saw there's other category of 2-5, eg with xo abalone, scalop, how come is not in the order list, i would like to try it.

    Answer : [Re] Inquiry for the item from sin****

    Hi,
    Currently it is not available, as we are rushing for other products.
    Thanks.

  • Question : Inquiry for the item from amb****May 04, 2018

    Hi, are your dumplings suitable for pure vegetarians? Thanks.

    Answer : [Re] Inquiry for the item from amb****

    Hi, our vegetarian rice dumplings are suitable for pure vegetarians.

    Question : [Re] Inquiry for the item from amb****

    Hi, so the vegetarian dumpling are cook and prepare separately from the meat dumpling? Thanks.

    Answer : [Re] Inquiry for the item from amb****

    Hi, Yes we prepare and cook it by batch.

  • Question : how come it is sold out ?May 29, 2017

    yesterday i saw it is still availabe but now it is sold out

    Answer : [Re] how come it is sold out ?

    the item you are looking at is sold out.
    you can consider other rice dumplings such as traditional or premium rice dumpling listing

+View all Notice, FAQ, Q&A >>
[Tam Kah] Traditional Rice Dumpling Series(4PCS) - 8 Flavours ♦ Nyonya | Spiced Meat | Smoked Duck
[Tam Kah] Traditional Rice Dumpling Series(4PCS) - 8 Flavours ♦ Nyonya | Spiced Meat | Smoked Duck
Item Q&A
  • Question : Inquiry for the item from cry****May 15, 2019

  • Question : Inquiry for the item from cry****May 15, 2019

  • Question : Inquiry for the item from 242****May 14, 2019

  • Question : Inquiry related delivery from vro****May 14, 2019

    Hi there,

    I chose to self-collect at the Chinatown outlet. But how come i need to pay a QXpress delivery fee when i checked out, and there is no option to skip that, as i've tried many times. Is there an error?

    I need to buy this soon. Please advise.

    Thanks.

    Answer : [Re] Inquiry related delivery from vro****

    Dear customer, do kindly click on store pickup selection and then proceed with the selection. I've tried on my side and no qxquick delivery fees was charged. Do kindly check, thank you.

  • Question : Inquiry for the item from 209****May 07, 2019

    Can collect at the factory in Aljunied? Store pick up option only indicates Chinatown. Thanks

    Answer : [Re] Inquiry for the item from 209****

    Hello,

    Our option for Collection Location, the first one is Aljunied. And yes, you will be able to collect at the factory outlet. Thank you.

+View all Notice, FAQ, Q&A >>
Dang Shen (600g/pkt) ★ Chinese Herb
Dang Shen (600g/pkt) ★ Chinese Herb
Item Q&A
  • Question : Inquiry for the item from 212****May 10, 2019

    Hi Seller, May I know what are the benefits of taking DANG SHENG. Can after delivery by cesarean (confinement period) take this to be added into the red dates drink.

    Answer : [Re] Inquiry for the item from 212****

    Hello Customer, I've checked with my staffs regarding the questions that was brought up by you. The reply is in chinese:"党参能帮助补气和提神, 适合妇女在坐月期间吃也是. 可加入红枣水里食用". I'm afraid that if I were to translate it to english, it might sound weird. The meaning is Dang Sheng is able to nourish one's vitality and also freshen up, it's suitable for ladies during there confinement period and it's suitable to add into red dates drink.

    Question : [Re] Inquiry for the item from 212****

    Thanks for your prompt reply. May I know whether it also applies for delivery by cesarean.

    Answer : [Re] Inquiry for the item from 212****

    Hi,
    Yes, its suitable. But we recommand you to consult your physician first as qualified physician makes a better decision based on each person's current physical state

Premium Bird Nest 250G/PKT
Premium Bird Nest 250G/PKT
Item Q&A
  • Question : Inquiry for the item from kw_****May 06, 2019

    hello do u sell wholesale birdnest?u have whatsapp?

    Answer : [Re] Inquiry for the item from kw_****

    Hello, yes we wholesale for birdnest too. Do kindly contact me at 97298983.

Chestnut Meat(Without Shell) 200G/PKT
Chestnut Meat(Without Shell) 200G/PKT
Item Q&A
  • Question : Inquiry for the item from pla****May 05, 2019

    Can this be eaten directly?
    How long can it be stored at room temperature after opening?

    Answer : [Re] Inquiry for the item from pla****

    Yes, it can be eaten directly after opening. After opening, do consume it as soon as possible.

Tam Kah Multi Bulb Black Garlic
Tam Kah Multi Bulb Black Garlic
Item Q&A
  • Question : Inquiry for the item from Mar****May 01, 2019

  • Question : Inquiry for the item from Mar****May 01, 2019

  • Question : Inquiry for the item from vc_****Jul 27, 2018

    are you still selling? will u restock?

    Answer : [Re] Inquiry for the item from vc_****

    Hi,

    Thank you for the inquiry, Yes we will be restocking the item, it should be open for order today

    Thank you !

  • Question : Inquiry for the item from eag****May 17, 2018

    what is the expiry date? do i need to keep in fridge?

    Answer : [Re] Inquiry for the item from eag****

    Hi,
    The expiry date is roughly till 1st Nov 2018. Yes, you have to keep in the fridge.

Pen Cai - Abalone/Vegetarian | 鲍鱼盆菜/鲍鱼素盆菜 | 3 CHOICES | 5-6 PAX  | ♦ Abalone ♦ Sea Cucumber
Pen Cai - Abalone/Vegetarian | 鲍鱼盆菜/鲍鱼素盆菜 | 3 CHOICES | 5-6 PAX | ♦ Abalone ♦ Sea Cucumber
Item Q&A
  • Question : Inquiry for the item from seo****Apr 12, 2019

    Now Did u sell pen Cai ?

    Answer : [Re] Inquiry for the item from seo****

    Hi, yes we do. Which pencai are you looking at?

  • Question : Inquiry related delivery from Lal****Feb 08, 2019

    if i place order now, possible to get it deliver to my house by this Friday?

    Answer : [Re] Inquiry related delivery from Lal****

    Hi,

    today is already Friday? do you mean 15th Feb ?
    If yes we are able to deliver

  • Question : Inquiry related delivery from flo****Feb 02, 2019

    Hi if I order today when will be the delivery?

    Answer : [Re] Inquiry related delivery from flo****

    Hi, once q10 has processed your order. You can let us know your preferred delivery date and time with us. And we will arrange it for you.

  • Question : Inquiry for the item from and****Jan 13, 2019

  • Question : Inquiry from han****Jan 30, 2019

+View all Notice, FAQ, Q&A >>
Braised Chicken Feet | 红烧凤爪 | ● JUICY ● DELICIOUS
Braised Chicken Feet | 红烧凤爪 | ● JUICY ● DELICIOUS
Item Q&A
  • Question : Inquiry for the item from 99i****Apr 09, 2019

    No Expiy Dates around..

    Answer : [Re] Inquiry for the item from 99i****

    Hi, the expiry date is stated on the sticker as photo attached. However, the year got cut off, which is in 2021. Thank you!

Instant Sharks Fin - $50-$90 | 即食鲍翅 | 3-4 PAX | FREE STOCK | ♦ Ready in 3 Mins ♦ Easy to Cook ♦ 500G
Instant Sharks Fin - $50-$90 | 即食鲍翅 | 3-4 PAX | FREE STOCK | ♦ Ready in 3 Mins ♦ Easy to Cook ♦ 500G
Item Q&A
  • Question : Inquiry for the item from mic****Feb 25, 2019

    S size for how many pax?

    Answer : [Re] Inquiry for the item from mic****

    Hi, our shark's fin is good for around 3-4 pax. However, it also depends on your consumption. Thank you!

  • Question : Inquiry for the item from eng****Feb 03, 2019

    Can buy the stock only? Not in the listing as seen last month. Thx

    Answer : [Re] Inquiry for the item from eng****

    Hi,

    Yes you can buy the stock only, the listing is back on our page for purchase

  • Question : Inquiry related delivery from npm****Jan 31, 2019

  • Question : Inquiry related delivery from per****Jan 25, 2019

    Hi, i receibe text saying will reach me between 10-11am frm the initial expected 10-12 pm deliverh. But now 12pn. I havent receive anything and i have to go out already.

    Is the shark fin wrap in cooler bag?

    Answer : [Re] Inquiry related delivery from per****

    Also, what is the actual time that ur delivery will arrive?

    Question : [Re] Inquiry related delivery from per****

    Hi, receive. Thanks

    Answer : [Re] Inquiry related delivery from per****

    Hi, as this is a Qxquick delivery we are unable to verfiy the time delivered to you.
    Glad that you have received your item.

  • Question : Inquiry for the item from yse****Jan 18, 2019

    Hi Seller
    Can I confirm is every packet of 500g of shark fins ordered come with a Free stock?

    Answer : [Re] Inquiry for the item from yse****

    Hi, yes. Every packet of 500g sharksfin come with a free stock.

    Question : [Re] Inquiry for the item from yse****

    Hi seller
    Thks for reply, can I self collect tmr if I place order now?

    Answer : [Re] Inquiry for the item from yse****

    Hi, yes you can self collect once your order has been processed. Thank you!

+View all Notice, FAQ, Q&A >>
Fortune Pork Trotter | 发财元蹄 | ♦ Pork Trotter
Fortune Pork Trotter | 发财元蹄 | ♦ Pork Trotter
Item Q&A
  • Question : Inquiry for the item from Kkp****Feb 22, 2019

    Are this in can? Or packs are they frozen?

    Answer : [Re] Inquiry for the item from Kkp****

    Hi. Our item are in packet form. Yes, they are frozen.

  • Question : Inquiry related delivery from pec****Jan 29, 2019

    Hi, i'll be buying quite a number of items from you. Can i collect all on eve of CNY? Thank you.

    Answer : [Re] Inquiry related delivery from pec****

    Hi, Thank you for your order. Kindly do advise where you will be collecting your items from?

    Question : [Re] Inquiry related delivery from pec****

    I'll be collecting at Aljunied Head Office. I've ordered the following items and received the vouchers. Do I need to print it out?
    Marinated Shredded Jellyfish (X 2)
    Black Pepper Smoked Duck (X 6)
    Fortune Pork Trotter (X 2)
    Taro Pork (X 2)
    Baby Abalone Seafood Pumpkin Pot (X 2)

    Answer : [Re] Inquiry related delivery from pec****

    Hi, Collection noted with thanks. All items collecting on 4th Feb 2019 @ Aljunied. Do note that we close at 6pm , so do come before that.
    You can print out your voucher or redeem from your q10 App.
    Thank you!

Buddha Jump Over The Wall | 佛跳墙 | 2 Choices | 5PAX/10PAX |  ♦ Abalone
Buddha Jump Over The Wall | 佛跳墙 | 2 Choices | 5PAX/10PAX | ♦ Abalone
Item Q&A
  • Question : Inquiry related delivery from ben****Jan 09, 2019

  • Question : Inquiry for the item from jes****Jan 26, 2019

    How long can the Buddha jump over the wall can be kept in the freezer as I will only be consuming it on the second day of CNY?Will any pot be given with the above item?

    Answer : [Re] Inquiry for the item from jes****

    Hi, our Buddha jump over the wall can be kept till the second day of CNY in the freezer. Yes, pot will be given.

  • Question : Inquiry related delivery from chw****Jan 12, 2019

  • Question : Inquiry for the item from Jen****Jan 14, 2019

  • Question : Inquiry related delivery from cry****Jan 15, 2019

    Dear Seller,
    How do we indicate to you our Collection Date?? TIA

    Answer : [Re] Inquiry related delivery from cry****

    Hi, after you have ordered. You can let us know your collection date and time, and place of location here.
    You may also let us know if you preferred your item to be hot or cold.
    Hot items can only be collected at aljunied.
    Thanks.

+View all Notice, FAQ, Q&A >>
♦ 2pax portion - 3 Types: 盆菜 Pen Cai.佛跳墙 Buddha Jump over the wall.济公斋煲 Ji Gong Fake Veg ♦
♦ 2pax portion - 3 Types: 盆菜 Pen Cai.佛跳墙 Buddha Jump over the wall.济公斋煲 Ji Gong Fake Veg ♦
Item Q&A
  • Question : Inquiry for the item from blu****Jan 21, 2019

    Hi
    Is the 2pax abalone pen cai available @ taka booth?

    Answer : [Re] Inquiry for the item from blu****

    Hi, its avaliable there, but subject to availability of stocks.

  • Question : Inquiry for the item from blu****Jan 21, 2019

    Hi
    Is the 2pax abalone pen cai available @ taka booth?

    Answer : [Re] Inquiry for the item from blu****

    Hi, its avaliable there, but subject to availability of stocks.

  • Question : Inquiry for the item from Tan****Feb 14, 2018

    Hi seller, the list of ingredients is not found on both this listing and the tamkah website. Can you advise if pregnant lady can eat the buddha jump over the wall? I bought 4 sets of it.

    Answer : [Re] Inquiry for the item from Tan****

    Hi, on the website you can see the ingredients. Yes, pregnant lady can eat, but not too much.

  • Question : Inquiry for the item from ash****Jan 24, 2018

    What are the ingredients provided in the pencai?

    Answer : [Re] Inquiry for the item from ash****

    Hi, KIndly refer to the website for the ingredients. Thanks.
    https://www.tamkahsharksfin.com

    Question : [Re] Inquiry for the item from ash****

    Is it the same ingredients as the 5 pax pot?

    Answer : [Re] Inquiry for the item from ash****

    Yes, It's the same ingredient as of 5 pax or 10 pax, just that the 10 pax portion is more.

  • Question : Inquiry for the item from ash****Jan 24, 2018

    What are e ingredients in e Buddha jump the wall?

    Answer : [Re] Inquiry for the item from ash****

    Hi, KIndly refer to the website for the ingredients. Thanks.
    https://www.tamkahsharksfin.com

+View all Notice, FAQ, Q&A >>
Abalone Sauce Braised Goose Feet | 鲍汁焖鹅掌 | 鲍汁海参焖鹅掌 | 鲍汁花胶焖鹅掌 |
Abalone Sauce Braised Goose Feet | 鲍汁焖鹅掌 | 鲍汁海参焖鹅掌 | 鲍汁花胶焖鹅掌 |
Item Q&A
  • Question : Inquiry related delivery from phy****Jan 19, 2019

Fresh Frozen Premium Lobster Tail 鲜冻龙虾尾 | 3Piece
Fresh Frozen Premium Lobster Tail 鲜冻龙虾尾 | 3Piece
Item Q&A
  • Question : Inquiry for the item from ang****Jan 18, 2019

    Which club does this lobster come from

    Answer : [Re] Inquiry for the item from ang****

    Hello Grace, may I check what do you mean by club?

    Question : [Re] Inquiry for the item from ang****

    Sorry typo autocorrect... I mean which country?

    Answer : [Re] Inquiry for the item from ang****

    Hi, our lobster is from USA.

  • Question : Inquiry for the item from cta****Jan 02, 2019

    Hi may I know what’s the approx. weight of each lobster?

    Answer : [Re] Inquiry for the item from cta****

    Hello, for each of the lobster tail will be roughly 4-5oz.

  • Question : Inquiry for the item from cpl****Dec 27, 2018

    Hi, the lobster tail is 13 pieces or 3 pieces at $43? Thanks!

    Answer : [Re] Inquiry for the item from cpl****

    Hi,

    The Lobster tail is 3 pieces @ $43

Prawn Paste Chicken | 虾酱鸡 | ♦ CRISPY ♦ DELICIOUS
Prawn Paste Chicken | 虾酱鸡 | ♦ CRISPY ♦ DELICIOUS
Item Q&A
  • Question : Inquiry for the item from 236****Jan 17, 2019

    Is it halal?

    Thanks.

    Answer : [Re] Inquiry for the item from 236****

    Hi, our item is not halal.

  • Question : [About Item] Related InquiriesJan 19, 2017

    What is the weight per pack or how many wings are there in a pack?

    Answer : [Re] [About Item] Related Inquiries

    8PCS
    approx. 500G

Braised Sea Cucumber | 谭公海参 | ● Easy to Cook ● Ready in Mins ● Delicious ● 700G
Braised Sea Cucumber | 谭公海参 | ● Easy to Cook ● Ready in Mins ● Delicious ● 700G
Item Q&A
  • Question : Inquiry related delivery from kel****Jan 14, 2019

    Can I do the collection on Chinese New Year eve ?

    Answer : [Re] Inquiry related delivery from kel****

    Hi. Yes you can collect on CNY eve, Do let us know your preferred place of location. Thanks.
    Aljunied: 10am - 6pm
    Chinatown: 10am - 9pm

  • Question : Inquiry for the item from beg****Jan 06, 2019

    This is braised already? So don't need to cook?

    Answer : [Re] Inquiry for the item from beg****

    Hi, this item has already been braised. You only need to steam it hot. Thank you.

  • Question : Inquiry for the item from mis****Sep 17, 2018

    From which country the sea cucumber and sharkfin??

    Answer : [Re] Inquiry for the item from mis****

    Hi, our sea cucumber and sharksfin are from Australia.

  • Question : Include Stock?Apr 11, 2018

    Hi, does this come with stock?

    Answer : [Re] Include Stock?

    Hi, It does not come with stock, item has already been braised, so there will be some sauce in it.

  • Question : Inquiry from jim****Apr 04, 2017

    Collection
    Collection must be with 30days or before 30 May?

    Answer : [Re] Inquiry from jim****

    Hi, before 30 may 2017.

+View all Notice, FAQ, Q&A >>
Cured Meat Yam Cake | 腊味芋头糕 | ● Cured Meat ● Delicious
Cured Meat Yam Cake | 腊味芋头糕 | ● Cured Meat ● Delicious
Item Q&A
Taro Pork | 芋头扣肉 | ♦ Taro ♦ Pork
Taro Pork | 芋头扣肉 | ♦ Taro ♦ Pork
Item Q&A
  • Question : Inquiry from 242****Jan 07, 2019

♦ 龙眼肉干桂圆 Dried Longan (1Kg/pkt) - 3 Types ♦ 1. 龙眼干 Dried Longan | 2. 漳州元肉 Zhangzhou | 3.泰国元肉Thailand
♦ 龙眼肉干桂圆 Dried Longan (1Kg/pkt) - 3 Types ♦ 1. 龙眼干 Dried Longan | 2. 漳州元肉 Zhangzhou | 3.泰国元肉Thailand
Item Q&A
  • Question : Inquiry for the item from 239****Jan 04, 2019

    Thailand longan is it AAA grade?

    Answer : [Re] Inquiry for the item from 239****

    Hello, it is A grade. Which is the only one we currently have.

  • Question : Inquiry for the item from che****May 09, 2018

    For store pick up also charge $30 for shipping. I tried many times even store pick up got to pay shipping of $30!!!

    Answer : [Re] Inquiry for the item from che****

    Hi,
    We have tried from our side and there's no problem on our end. Did you choose the store pickup option?

  • Question : Inquiry for the item from pqc****Mar 19, 2018

    What is the weight of one packet of 漳州桂圆?

    Answer : [Re] Inquiry for the item from pqc****

    Hi, It's 1kg/pkt

Spiky Sea Cucumber | Japan | 即食日本刺参 | Smaller Size | 10 PIECES | ♦ Processed ♦ Ready for Cooking ♦
Spiky Sea Cucumber | Japan | 即食日本刺参 | Smaller Size | 10 PIECES | ♦ Processed ♦ Ready for Cooking ♦
Item Q&A
  • Question : Inquiry for the item from Sam****Dec 26, 2018

    hi,
    how long is each piece in terms of centimeters? How about the S$123 ones? how long is that one?

    thank you

    Answer : [Re] Inquiry for the item from Sam****

    Hello,

    For the Spiky Sea Cucumber, we usually go by the weight of it.
    The $123 its around 58g-66g per pieces and for the $58 is around 28g-33g per pieces

Prawn Roll | 五香虾枣 | ● CRISPY ● DELICIOUS
Prawn Roll | 五香虾枣 | ● CRISPY ● DELICIOUS
Item Q&A
  • Question : cooking instructionOct 25, 2018

    Hi, can I toast it in the toaster oven?

    Answer : [Re] cooking instruction

    Hello,

    Yes, you can use toaster oven

  • Question : Inquiry for the item from ong****Aug 16, 2018

    hi seller, does the prawn roll contain pork or lard? tks..

    Answer : [Re] Inquiry for the item from ong****

    Hello, the prawn roll does contain pork or lard.

    Question : [Re] Inquiry for the item from ong****

    noted with tks..

    Answer : [Re] Inquiry for the item from ong****

    .

  • Question : Inquiry for the item from gla****Mar 10, 2018

    Hi
    Can item be collected at Chinatown store?

    Answer : [Re] Inquiry for the item from gla****

    Hi, yes item can be collected at chinatown.

  • Question : Inquiry for the item from gla****Feb 22, 2018

    Hi
    Why is there shipping charge when I select store pickup?

    Answer : [Re] Inquiry for the item from gla****

    Hi, If you select store pick up, there shouldn't be any shipping charges.

  • Question : Quantity (500gms) ?Jan 23, 2018

    Hi ,
    1) Is the item I collected, correct as per photo attached ???
    2) Does it weight 500gm ???
    I hav purchased prawn roll from other company, a packet of 500gm has abt 25pcs.
    Pls advises !

    Answer : [Re] Quantity (500gms) ?

    Hi, the item weighs 300gm with 12 pcs inside.

    Question : [Re] Quantity (500gms) ?

    Hi ,
    Based on your item page it shown 500gm (photo attached).
    Why the 200gm diff. ???
    Pls advise !

    Answer : [Re] Quantity (500gms) ?

    Hi. 500gm is the weight of the ingredients before cooking as indicated in the photo note. Thus after cooking , the weight will be different.
    To prevent any further misunderstanding, we have already inform Q10 to make the necessary changes to Net weight: 12 pcs.
    So sorry about the misunderstanding.

    Question : [Re] Quantity (500gms) ?

    Hi , I would not hav feel short-change if the Net weight was stated as 12pcs.,
    cause I still can't accepts that the ingredients weight of 500gm will reduces by 200gm after cooking.
    Thanks for yr explanation, matter closed !

    Answer : [Re] Quantity (500gms) ?

    Hi, Sorry for the misunderstanding.
    Thanks.

+View all Notice, FAQ, Q&A >>
Lobster Soup | 龙虾上汤 | ♦ No preservatives ♦ Ready to use ♦ Suitable for all uses ♦ 800g
Lobster Soup | 龙虾上汤 | ♦ No preservatives ♦ Ready to use ♦ Suitable for all uses ♦ 800g
Item Q&A
  • Question : IngredientsJul 18, 2018

    Hi, may I know what are the ingredients used? Does it contain milk?

    Answer : [Re] Ingredients

    Hi, our lobster stock does not contain milk.

    Question : [Re] Ingredients

    Great! What is the shelf life? If we keep in freezer can it be stored longer? If cannot finish all at one time can it be restored? Or once open it must be finished?

    Answer : [Re] Ingredients

    The shelf life for it is 2years, keep in freezer. For safety purpose, we do not suggest heating it up and freezing it back again if unable to finish.

    .
    (Jul 23, 2018 18:05)

  • Question : Pig Bone's BrothAug 31, 2017

    Is there pig bone broth added to the soup? Thanks.

    Answer : [Re] Pig Bone's Broth

    Hi,
    yes it does contain pork bone's broth.
    Thanks

  • Question : deliveryOct 01, 2016

    for delivery, why do i have to choose chinatown or aljunied branch??

    Answer : [Re] delivery

    "Thanks for your inquiry, you may send your delivery address and order to our email, sales@tamkahsharksfin.com