Q&A board

Q & A Lists
Item Question & Answer
1+1 Mix and Match! TO-Organic Mung Bean 500g / Adzuki Bean 500g / Five Colour Bean 500g / Ten Color Beans 500g / Black Bean with Green Kernel 500g
1+1 Mix and Match! TO-Organic Mung Bean 500g / Adzuki Bean 500g / Five Colour Bean 500g / Ten Color Beans 500g / Black Bean with Green Kernel 500g
Item Q&A
  • Question : Inquiry from cha****Mar 26, 2019

Taiwan Organic Short Grain Brown Rice - 1.5kg
Taiwan Organic Short Grain Brown Rice - 1.5kg
Item Q&A
  • Question : Inquiry for the item from Pri****Apr 07, 2019

  • Question : Inquiry for the item from Pri****Feb 06, 2019

  • Question : Inquiry for the item from Pri****Feb 06, 2019

  • Question : Inquiry for the item from Pri****Jan 28, 2019

    What is the expiry date if i order ?

    Answer : [Re] Inquiry for the item from Pri****

    Jun 2019

  • Question : Inquiry for the item from Pri****Oct 22, 2018

    Hi.the buckwheat noodles look like mee sua n taste like mee sua too....don't have buckwheat taste n is not gluten free.

    Answer : [Re] Inquiry for the item from Pri****

    not gluten free

+View all Notice, FAQ, Q&A >>
Oral Botanica x 3 bottles (15ml)
Oral Botanica x 3 bottles (15ml)
Item Q&A
  • Question : Inquiry for the item from fan****Apr 10, 2019

    Interested to order. May I know when is the expiry date. Tks

    Answer : [Re] Inquiry for the item from fan****

    Feb 2022

  • Question : Inquiry for the item from bee****Jun 09, 2018

Epsom Salt 500g x 2 packs (1KG) | Soothing muscle aches and pains - Reduce swelling
Epsom Salt 500g x 2 packs (1KG) | Soothing muscle aches and pains - Reduce swelling
Item Q&A
  • Question : Inquiry for the item from cha****Mar 27, 2019

  • Question : Inquiry for the item from 237****Feb 22, 2019

    Hi, can it be taken orally? whats the ingredient inside? can kids drink this with water too?

    thanks

    Answer : [Re] Inquiry for the item from 237****

    Normally, those who is doing the detox will mix 20g with 1 litre of water

  • Question : Inquiry for the item from jai****Feb 15, 2019

    What's the quantity to put to soak foot?

    Answer : [Re] Inquiry for the item from jai****

    about 250g

  • Question : Inquiry for the item from mei****Jan 18, 2019

    Hi seller,

    i am interested to buy 2x(500gx2 packs)of Epsom Salt. It has no delivery charges. How to buy the dandelion tea to send together with Epsom salt with no charges? Thank you

    Answer : [Re] Inquiry for the item from mei****

    let me check

  • Question : Inquiry for the item from khi****Jan 09, 2019

+View all Notice, FAQ, Q&A >>
12.12 Special! [BUNDLE OF 4] Health Forest - Enzyme Plum 80g | TAIWAN NO.1 PLUMS
12.12 Special! [BUNDLE OF 4] Health Forest - Enzyme Plum 80g | TAIWAN NO.1 PLUMS
Item Q&A
  • Question : Inquiry for the item from ths****Feb 19, 2019

    Hi any consumption limit per day? Will cause stomach discomfort? I have not receive my package yet

    Answer : [Re] Inquiry for the item from ths****

    the item has been posted out last Friday. can take up to 5 pcs

Sauce Co - Vegetarian XO Sauce 280g
Sauce Co - Vegetarian XO Sauce 280g
Item Q&A
  • Question : Inquiry related delivery from chi****Jan 12, 2019

    Hi, do you open on Saturday? What is your office hours on Saturday for self collection ? Thank you

    Answer : [Re] Inquiry related delivery from chi****

    open from 11am till 7pm

    Question : [Re] Inquiry related delivery from chi****

    I intend to buy this item as can self collect.
    Can I use credit card to buy direct from your store for other products?
    Same price to Qoo10 and to buy direct from store ?
    Thank you.

    Answer : [Re] Inquiry related delivery from chi****

    store dont have credit card. can use the grabpay

ZK-Organic Multiple Black Grains Powder 25g x 7 / Box
ZK-Organic Multiple Black Grains Powder 25g x 7 / Box
Item Q&A
SC-Children Black Bean Sauce (Low Sodium) x 1 bottle
SC-Children Black Bean Sauce (Low Sodium) x 1 bottle
Item Q&A
Annabel Karmel Organic Baby Pasta Shells Shape 250g x 2
Annabel Karmel Organic Baby Pasta Shells Shape 250g x 2
Item Q&A
  • Question : Inquiry related delivery from sop****Dec 17, 2018

Kanboo KB99 Bulletproof MCT Cocoa OR All in one Coffee (15g x 8) x 2 boxes REDUCED PRICE !!!
Kanboo KB99 Bulletproof MCT Cocoa OR All in one Coffee (15g x 8) x 2 boxes REDUCED PRICE !!!
Item Q&A
  • Question : Inquiry for the item from fin****Dec 16, 2018

    hi seller, how to consume bulletproof coffee/cocoa to achieve good weight loss result? thks.

    Answer : [Re] Inquiry for the item from fin****

    the coffee may consume in the morning with breakfast. most important that the meal in take to reduce on the carbo like white rice, breads, noodle.

KANBOO - KB99 Healthy Grain Powder 850g
KANBOO - KB99 Healthy Grain Powder 850g
Item Q&A
Sauce Co - Organic Fermented Black Bean
Sauce Co - Organic Fermented Black Bean
Item Q&A
  • Question : Inquiry for the item from lil****Nov 25, 2018

    What is difference of dry and wet? Which type to use to stir fry with bittergourd ?

    Answer : [Re] Inquiry for the item from lil****

    Wet for stir fry bitter gourd

  • Question : Inquiry for the item from moo****Mar 11, 2018

    Hi seller...what can i use it for?

    Answer : [Re] Inquiry for the item from moo****

    The black bean could use to stir fried with meat or steam with fish.

[Value Deal!] Organic Rolled OR Instant Baby Oat - 500g + 500g + 500g . 3 Pack Value Bundle
[Value Deal!] Organic Rolled OR Instant Baby Oat - 500g + 500g + 500g . 3 Pack Value Bundle
Item Q&A
  • Question : Inquiry related delivery from jes****Nov 15, 2018

    Possible to allow store pick up as my office is at harbourfront?

    Answer : [Re] Inquiry related delivery from jes****

    ok. is there any selection for store pickup?

    Question : [Re] Inquiry related delivery from jes****

    Currently the shipping option there is no "store pick up" I can select. I would like to get your organics rolled oats.

    Answer : [Re] Inquiry related delivery from jes****

    noted later will add in

  • Question : Inquiry for the item from 243****Nov 14, 2018

    Expiry date for rolled oat

    Answer : [Re] Inquiry for the item from 243****

    28 Apr 2019

  • Question : Store collection available?Feb 07, 2018

    Hi,


    This no longer provide option to choose for "delivery method" under store collection?

    Answer : [Re] Store collection available?

    It is delivery mode

  • Question : Inquiry for the item from al.****Jan 28, 2018

    Hi, When is the expiry date for the baby oat

    Answer : [Re] Inquiry for the item from al.****

    Apr 2019

  • Question : does your oats contains phytric acid?ThanksDec 03, 2017

    does your oats contains phytric acid?Thanks

    Answer : [Re] does your oats contains phytric acid?Thanks

    As it is store in the seed and grains. There should be a certain amount in it. You may soak it over night as some of the customers did to reduce it.

+View all Notice, FAQ, Q&A >>
Curcumin Essence - 720ml
Curcumin Essence - 720ml
Item Q&A
  • Question : Shipping chargeOct 11, 2018

  • Question : EnquiryMar 15, 2018

    Hi,
    1) What are the ingredients, 100% Curcumin?
    2) what’s the expiry date?
    3) when @ promotions price?

    Answer : [Re] Enquiry

    It is 100% pure with about 5 to 10% Ume plum added in. In order to enhance the function. Currently there is no promotion yet. The expired date should be in May 2019. Will keep in posted if there is a promotion. Thank you

    Question : [Re] Enquiry

    I am a diabetes, is the Ume plum with sugar? Just the ume plum or concentrated with sugar?

    Answer : [Re] Enquiry

    There is no sugar contain. For both items, we ve good feedback on the result

  • Question : PriceMar 06, 2017

    Hi, Price shown in the picture is $52.80, however when I make the purchase, the price is $65. Which one is the correct price?

    Answer : [Re] Price

    Now is normal price $65

  • Question : PricingOct 03, 2015

    Hi i selected the item it shows $65 instead of 52.80. Can you check and get back to me asap? I will like to purchase 2 of it but it shows that free delivery will be provided over 100 theres no such option.

    Answer : [Re] Pricing

    As I try to use, it seem that does not reflect the free delivery. I have to call the sales team from Qoo10 to check. As they managed it for me.

DATI Organic Black Glutinous Rice 1.5kg
DATI Organic Black Glutinous Rice 1.5kg
Item Q&A
Organic Green Ume Plum Concentrate 600ml
Organic Green Ume Plum Concentrate 600ml
Item Q&A
  • Question : Inquiry for the item from acc****Oct 09, 2018

    What is the full ingredient list?

    Answer : [Re] Inquiry for the item from acc****

    purely green plum concentrate juice

  • Question : Inquiry for the item from koh****May 01, 2018

    Can this be taken with warm water?

    Answer : [Re] Inquiry for the item from koh****

    Yes

  • Question : Store pick upMar 31, 2018

    Why is there no option for store pick up, just like other sellers? I would like to buy some items but prefer store pick up.

    Answer : [Re] Store pick up

    We tried to get all done by Qxpress delivery. As the store collection sometime customer may forget to collect it.

    Question : [Re] Store pick up

    Despite that, why can't customers have an option to self-collect?

    Answer : [Re] Store pick up

    As there are a number of cases consumer forgot to collect. We have to login and check before collection is allow. To avoid it, we decided to choose only Qxpress delivery

  • Question : Difference between 梅精 & Ume Plum ConcentrateApr 28, 2016

    Hi

    May I know the picture shows 2 bottles one stating 梅精 while the other states Ume Plum Concentrate ?
    What is the difference between both of these?

    Answer : [Re] Difference between 梅精 & Ume Plum Concentrate

    梅精肉 is paste form, plum concentrate is liquid

  • Question : english description n benefits ?Aug 26, 2015

    English?

    Answer : [Re] english description n benefits ?

    ume plum contains antioxidants that protect cells from damage. It could reduce the side effect during the chemo, controlling blood sugar level, blood preesure & fat.

Oral Botanica x 1 bottles (15ml)
Oral Botanica x 1 bottles (15ml)
Item Q&A
  • Question : Dilute and store in bottle part 2Sep 05, 2018

  • Question : Dilute and store in bottle.Sep 05, 2018

  • Question : enquiryFeb 20, 2018

    hi
    can a person with very dry mouth use this item?

    thanks

    Answer : [Re] enquiry

    Yes. There is no problem

Sauce Co. - Sanbao Sauce XO Sauce Toona Sesame Sauce
Sauce Co. - Sanbao Sauce XO Sauce Toona Sesame Sauce
Item Q&A
  • Question : Inquiry for the item from kai****Aug 28, 2018

Sauce Co Organic Bean Curd
Sauce Co Organic Bean Curd
Item Q&A
  • Question : Pick up at shopAug 23, 2018

    Hi,

    Is pick up at shop possible? Thank you.

    Answer : [Re] Pick up at shop

    may get it from the store. as qoo10 side will has delivery chrg

SC-Extra Virgin Camellia Oil 500ml x 1 bottle
SC-Extra Virgin Camellia Oil 500ml x 1 bottle
Item Q&A
  • Question : Inquiry for the item from may****Aug 16, 2018

    May I know the expiry date? Thank you!

    Answer : [Re] Inquiry for the item from may****

    Already answered inquiry. If you have another any question, please contact to us.

  • Question : Inquiry for the item from ets****Mar 08, 2018

    Hi, wats the expiry date?

    Answer : [Re] Inquiry for the item from ets****

    Dec 2018

  • Question : Inquiry for the item from atk****Jan 12, 2018

  • Question : Inquiry for the item from til****Dec 18, 2017

Mulberry Pure  Jam 330g
Mulberry Pure Jam 330g
Item Q&A
  • Question : Mulberry Pure Jam 330gAug 15, 2018

    any sugar added? thanks!!

    Answer : [Re] Mulberry Pure Jam 330g

    yes

DIY Handmade Aiyu Jelly 20g x 2
DIY Handmade Aiyu Jelly 20g x 2
Item Q&A
  • Question : Inquiry for the item from jer****Feb 20, 2018

    How much jellycan be made from1pack?

    Answer : [Re] Inquiry for the item from jer****

    Using 1 to 1.2 litre of water

  • Question : Inquiry for the item from jin****Aug 07, 2017

    when will the stock be in?

    Answer : [Re] Inquiry for the item from jin****

    Has placed order from Taiwan. Expected 25th Aug

    Question : [Re] Inquiry for the item from jin****

    ok can..so then the listing herewill
    change to available for ordering?

    Answer : [Re] Inquiry for the item from jin****

    Yes. Will do so once is available

    Question : [Re] Inquiry for the item from jin****

    TQ

    Answer : [Re] Inquiry for the item from jin****

    For the time being, you may want to try the Kanten jelly. It has the similar effect. Just that this want has added brown sugar. Just need to add in hot water will do.