Q&A board

Q & A Lists
Item Question & Answer
Foldable Platform Trolley (180 KG). Durable Castors and Non-Slip Platform Good for Home and Office
Foldable Platform Trolley (180 KG). Durable Castors and Non-Slip Platform Good for Home and Office
Item Q&A
  • Question : Inquiry related return and exchange from sss****Jun 20, 2019

  • Question : Inquiry for the item from Ale****Apr 26, 2019

    Hi, may I know if I can just go down directly to your shop to buy? Any price differences? Tks

    Answer : [Re] Inquiry for the item from Ale****

    Sure! You can check it out at our physical store.

    Please show this item or chat to Micheal and they'll know what to do 👍🏼

    Teck Cheong Hardware
    5022 Ang Mo Kio Ind. Park 2
    #01-29 Singapore 569525

    Business Hour:
    Mon - Fri 8:30AM - 5:30PM
    Saturday 8:30AM - 12:30PM
    Closed on SUN & PH
    Payment via CASH/NETS

  • Question : Inquiry for the item from yml****Apr 02, 2019

    (1) What is the weight?
    (2) What is the dimensions?

    Answer : [Re] Inquiry for the item from yml****

    Dear buyer,

    1. Net Weight: 6.3kg
    2. Folding Dimension: 653 x 415 x 85 mm
    Unfolded Dimension: 653 x 415 x 917 mm

    Hopes this help.

    Regards,
    TC HUB

  • Question : Inquiry related return and exchange from She****Mar 09, 2019

    The trolley has some scratch marks near edge. Its unwrap now. Pls advice.

    Answer : [Re] Inquiry related return and exchange from She****

    Dear buyer, Please send us a screenshot of the image or video to our customer line at 87498817 and we will make arrangement accordingly.

    Question : [Re] Inquiry related return and exchange from She****

    I have already send the photo in this chat. And I don't understand how to send photo to the customer line you give? Its a phone number.

    Answer : [Re] Inquiry related return and exchange from She****

    Please send us a whatsapp along with your order no sot that we can check also

  • Question : Inquiry for the item from 233****Mar 03, 2019

    Hi,

    Can the wheel be folded inwards for keeping?
    Is the item being assembled already when being delivered?
    What is the weight and dimension when being folded for keeping?

    Thank you.

    Answer : [Re] Inquiry for the item from 233****

    Dear buyer,

    1. The wheel can be folded.
    The video is avaiable on the product page.
    https://www.youtube.com/watch?v=Kv8yO-gj5mk

    2. Yes.

    3. Folding Dimension: 653 x 415 x 85 MM
    Unfolded Dimension: 653 x 415 x 917 MM
    Net Weight: 6.3kg

    Hopes this help.

    Regards,
    TC HUB

+View all Notice, FAQ, Q&A >>
Bosch GSA 12V-Li (Bare Tool Only). Cordless Sabre Saw with long lifetime and battery run time. Fast and convenient saw changing. Battery protection Battery Life Indicator and speed preselection.
Bosch GSA 12V-Li (Bare Tool Only). Cordless Sabre Saw with long lifetime and battery run time. Fast and convenient saw changing. Battery protection Battery Life Indicator and speed preselection.
Item Q&A
  • Question : Inquiry for the item from miw****Jun 19, 2019

    Can battery for GSB 120 power drill be use for this saw?

    Answer : [Re] Inquiry for the item from miw****

    Dear Buyer, May i know which model battwery you have?

    Question : [Re] Inquiry for the item from miw****

    This model

    Answer : [Re] Inquiry for the item from miw****

    12V 1.5Ah Battery?

  • Question : Availability of upgraded Bosch GSA 12 V-LI Professional Cordless Sabre SawJul 20, 2016

    When will this item be available? What will the price and the package components?

    I understand the 12v battery used is interhangeable with 10.8 v; what are the discernible differences from the 10.8 v moodel?

    Thank you.

    Answer : [Re] Availability of upgraded Bosch GSA 12 V-LI Professional Cordless Sabre Saw

    hi Buyer,

    the GSA 12 V-Li currently is the new model slated to be released after the current model GSA 10.8 V-Li.

    Stock will arrive in the coming next few months ahead, price wise is still unconfirmed.

    Hope this helps.

    Regards,
    TC HUB

  • Question : EnquiryJul 07, 2016

    Hi,

    Can i confirm that this does not even come with a single battery?

    Have to purchase the battery starter kit to work right?

    And comes with 1 default metal blade and 1 default wood blade? (What is the model for the default blade?)

    Thanks

    Answer : [Re] Enquiry

    Hi Buyer,

    Yes, this item does not come with either a battery or a charger, but just the body only.

    Yes, unless you already have a standard 10.8V bosch battery, you require a 10.8V starter kit for it to work. This is to allow users that already have a bosch battery to save the cost.

    Based on what we know, they come with a Saw Blade for Metal and another saw blade for wood/metal.

    Hope this helps.

    Regards,
    TC HUB

  • Question : AccessoriesApr 01, 2016

    Hi,

    Do you sell the replacement saw blade .
    Looking to get but worried about parts once the saw is worn out.

    For this model only can fix saw blades right?

    I am looking to buy both wood and metal, which model would you recommend?

    Thanks!

    Answer : [Re] Accessories

    Hi Buyer,

    Yes, we do sell the replacement saw blades. They will be up on our Qoo10 store in a few days time. Yes, this model is only able to fix saw blades. The various type of applications such as wood, metal and plastic depends on the type of saw blade used. We do sell saw blades for wood, metal and plastic. This model is able to fulfill your purpose with the right choice of saw blade.

    Hope this helps!

    Regards,
    TC Hub

    Question : [Re] Accessories

    Hi,

    Thank you for your reply.

    What is the default blade that comes with it for? Wood or metal.

    Able to share the link for the blades?

    Thanks!

    Answer : [Re] Accessories

    Hi Buyer,

    Sorry for the late reply.

    The default blades that come with this are 1Pcs of S511 for wood and 1Pcs of S522 for metal.
    We sell them individually too in pack of 5s at a price of $15.60 each.
    Unfortunately, we do not have these items up on our Qstore yet. You may purchase them from our shop if you like.

    Hope this helps!

    Regards,
    TC Hub

  • Question : GSA 10.8V Cordless Sabre Saw batteryFeb 04, 2016

    Hi,
    Does this sabre saw uses the same battery as the GSR 10.8-2-LI Cordless screw driver?
    Thanks.

    Answer : [Re] GSA 10.8V Cordless Sabre Saw battery

    Hi buyer,

    sorry for the delay.

    Yes, the tool can be used with the same batteries as the GSR 10.8-2-LI.

    Hope this helps.

    Regards,
    TC HUB

Dremel Versaflame. Designed to make your work around the house and jobsite easier
Dremel Versaflame. Designed to make your work around the house and jobsite easier
Item Q&A
  • Question : Inquiry for the item from ell****Jun 19, 2019

    Hi, last night I received my order no. 297770428 for 1 unit Dremel Versaflame burner. Checked inside and no warranty card, no sales invoice/receipt from your shop and no information on how to apply for warranty. How long is the warranty and how to apply? Is the warranty provided by you or by Dremel?
    Thank you

    Answer : [Re] Inquiry for the item from ell****

    Dear Buyer, Comes with a local 6 months manufacturer warranty. Your warranty card and tax invoice will be shipped out by today.
    See the picture attached.


    Thank you!

    Question : [Re] Inquiry for the item from ell****

    Hi Seller, on the Tax Invoice,
    the To-party should be my name and next to my name in brackets "Giosis Qoo10"...
    Ship-To party should be my name and my address.
    Thank you for your fast action and reply.

    Answer : [Re] Inquiry for the item from ell****

    RESEND MESSAGE with Correction:

    Hi Seller, on the Tax Invoice,
    the BILL-To party should be my name and next to my name in brackets "via Giosis Qoo10"...
    SHIP-To party should be my name and my address.
    Thank you for your fast action and reply.

Rheems RH 388 Instant Water Heater. 5-Spray Pattern Shower Head. Temperature Control ISO Certified!
Rheems RH 388 Instant Water Heater. 5-Spray Pattern Shower Head. Temperature Control ISO Certified!
Item Q&A
  • Question : Inquiry from sio****Jun 18, 2019

    Hi seller,
    If l like to self- collect, please advise the shop address and the operating hours on the shop on weekdays and weekend.

    Answer : [Re] Inquiry from sio****

    Sure! You can pick up at our store.

    Teck Cheong Hardware
    5022 Ang Mo Kio Ind. Park 2
    #01-29 Singapore 569525

    Business Hour:
    Mon - Fri 8:30AM - 5:30PM
    Saturday 8:30AM - 12:30PM
    Closed on SUN & PH

  • Question : Inquiry for the item from ela****Apr 07, 2019

    Hi, does this model have stepless temperature control? (i.e. not only 4 temperature settings)

    Answer : [Re] Inquiry for the item from ela****

    Dear buyer, Apologies for the delay response. Yes, the RH388 has a multi-variable temperature control for precise shower enjoyment.

  • Question : Inquiry for the item from h3c****Mar 23, 2019

  • Question : Copper TankOct 13, 2018

    Hi, does this model utilises a copper tank? If not, what material? Thanks

    Answer : [Re] Copper Tank

    Dear buyer, the unit does not have a copper tank. It is made of a high heat PA66 material (mixture of Fiberglass and nylon). However, Rheem will have a new model coming out next year with a stainless steel tank.

  • Question : Inquiry related delivery from nor****Sep 23, 2018

+View all Notice, FAQ, Q&A >>
Bata Grenada Safety Shoes (Size 6-11) Dual density Anti-Slip and Oil-Resistant PU-sole.
Bata Grenada Safety Shoes (Size 6-11) Dual density Anti-Slip and Oil-Resistant PU-sole.
Item Q&A
  • Question : Inquiry for the item from jka****Jun 17, 2019

    Hello Seller,

    Do you have Safety Shoes in Black Colour, as required ?

    Thank you.

    Answer : [Re] Inquiry for the item from jka****

    Dear Buyer, Kindly find the link below as your references. Place your order via our offical website. Thank you!
    https://www.tchub.sg/catalogsearch/result/?color=7&q=safety+shoe

Bosch EasyAquatak 100 High Pressure Washer. 360 Degree allows easy cleaning.
Bosch EasyAquatak 100 High Pressure Washer. 360 Degree allows easy cleaning.
Item Q&A
  • Question : Inquiry for the item from A.B****Jun 10, 2019

    Dear seller

    Kindly refer below questions

    1.Can i use this item clean inside water tank (Refer the picture)

    2.if i use bucket to fill water . this product can suck it ( I don't have tap point to connect )

    3.Weight & dimensions ( I bring back to india)

    4.i need extendable house.

    Answer : [Re] Inquiry for the item from A.B****

    Dear Buyer, We would recommend Bosch UniversalAquatak 130 High Pressure Washer (1700W). The motor power and max pressure is more higher! These model meet your needs.

    Item Weight : 9.6 kg
    Product Dimensions : 36.5 x 36 x 44 cm

    You can check Bosch UniversalAquatak 130 High Pressure Washer at the following link.
    https://www.tchub.sg/bosch-aquatak-130-pressure-cleaner.html
    🚗FREE DELIVERY ABOVE $100!

    If you want, you can check it out at our physical store.

    Ragards,
    TC HUB

  • Question : Inquiry for the item from A.B****Jun 10, 2019

  • Question : Inquiry for the item from png****May 01, 2019

    Can water source be from bucket of water?

    Answer : [Re] Inquiry for the item from png****

    Dear Buyer, yes item is still available!
    https://www.qoo10.sg/item/BOSCH-BOSCH-L-BOXX-CARRYING-CASE-SYSTEM-L-BOXX-102-136-238-306-EXTREMELY/470133391

Bosch GAS 18 V-1 Cordless Vacuum Cleaner
Bosch GAS 18 V-1 Cordless Vacuum Cleaner
Item Q&A
  • Question : Inquiry for the item from von****May 30, 2019

    Hi, do I sell the filter?

    Answer : [Re] Inquiry for the item from von****

    Dear Buyer, Kindly find the link below as your references. Thank you!
    https://www.qoo10.sg/item/BOSCH-BOSCH-HEPA-FILTER-FOR-GAS-18V-LI-1619PA5188-HIGH-FILTERING-EFFICIENCY/475584228

  • Question : Bundle set 4AH BatteryJun 15, 2018

    Hi do you have the bundle set with 4AH battery?

    Answer : [Re] Bundle set 4AH Battery

    Options has been added in for 4.0AH Bundle Set

  • Question : Delivery for base unitFeb 21, 2018

    Hi

    I have purchase a unit (with charger and a 4.0ah batt) from your store on 14th Feb Morning (Before your company close for the Chinese New Year). Was informed that the delivery will happen in the afternoon.

    Left my contact number and address (For Delivery) on a book written by your guy attending to me. Please contact me. Please email me as I can't put in any personal details in the inquiry. Thanks

    Answer : [Re] Delivery for base unit

    Dear Buyer,

    Can I kindly check if you can contact us again via phone at 64834796? We will check on this again

  • Question : Inquiry for the item from sat****Feb 03, 2018

  • Question : Inquiry for the item from Zan****Dec 29, 2017

    What’s the difference between starter kit and bundle set? Thanks.

    Answer : [Re] Inquiry for the item from Zan****

    Dear Buyer,

    Starter Kit come with 2 battery while bundle come in 1 battery

    Regards,
    TC HUB

+View all Notice, FAQ, Q&A >>
Gorilla Mounting Tape (Heavy Duty/Tough Clear) .Double sided Weatherproof tape with instant bond!
Gorilla Mounting Tape (Heavy Duty/Tough Clear) .Double sided Weatherproof tape with instant bond!
Item Q&A
  • Question : Inquiry for the item from lei****May 28, 2019

  • Question : I will self collectFeb 27, 2018

    Hi, I have choosen the self collect option, I don't know now the status is in shipping. I have ordered another item from your shop for self collection. Can you not ship this item. I will visit your shop and collect this item and another item I have ordered. Also I can check other item in your shop and buy more.

    Regards,
    Pandian.

    Answer : [Re] I will self collect

    Dear Buyer,

    Can I have your order no?

    Question : [Re] I will self collect

    Hi, my order # is 248394359
    Gorilla Mounting Tape (Heavy Duty/Tough Clear) .Double sided Weatherproof tape with instant bond!

    Type:Heavy Duty (30 lbs)

    Answer : [Re] I will self collect

    I will collect order # 248394359 along with other self pickup Order No. 248395272

    Question : [Re] I will self collect

    hi can you pls reply on my query that I will collect order # 248394359 along with other self pickup Order No. 248395272

    Answer : [Re] I will self collect

    Dear Buyer, We have checked and realised that the singpost order has already been mailed. Is it possible for you to self collect the other order?

    Apologies for the inconvenience caused.

  • Question : Inquiry for the item from cin****Sep 07, 2017

    Hi do you have foam type?

    Answer : [Re] Inquiry for the item from cin****

    Dear Buyer,

    Currently Gorilla Range does not have any foam type tape but we do have the 3M PE foam tape which will listed shortly.

    Hope this helps!

    Regards,
    TC HUB

  • Question : itemAug 18, 2017

    Hi seller,

    I want to paste a cloths bar to the wall .
    Previously I used this gorilla mounting tape.
    It works for a while & drop off together with the paint .
    I paste two bars , one bar drop off , the other doing fine.
    I saw you have gorilla construction adhesive .
    Should i use this instead of tape ?

    Answer : [Re] item

    Hi buyer,

    Is it possible to send us a picture so that we can better understand the situation?

    Regards,
    TC Hub

    Question : [Re] item

    Pls help

    Answer : [Re] item

    Pls help

    Question : [Re] item

    Dear Buyer,

    Apologies for the delayed response.

    Yes, The gorilla construction adhesive would fit your application. Do ensure that the surface is free of grease, oil and debris before applying the construction adhesive.

    Gorilla Construction adhesive will grab and hole in 30 seconds, but we recommend to secure the fittings to ensure that it fully cured. It can also be used for fixing Mirrors or creating a gap-filling permanent bond.

    Hope this helps!

    Regards,
    TC HUB

    Answer : [Re] item

    Ok, understood, thanks

    Question : [Re] item

    Hi Buyer,

    You're welcome and feel free to contact us should you have any queries.

    Regards,
    TC HUB

  • Question : RestockMay 15, 2017

    Hi seller,

    When will you restock the heavy duty 30Lbs /

    Answer : [Re] Restock

    Hi buyer,

    New batch will arrive in Mid June. We sincerely apologies for the inconvenience.

    However, the Clear Mounting Tape is still in stock.

    Hope this helps. Thank you

    Regards,
    TC Hub

+View all Notice, FAQ, Q&A >>
Bosch GDE 162 Professional
Bosch GDE 162 Professional
Item Q&A
  • Question : Inquiry for the item from Joe****May 25, 2019

    Do you have GDE68?

    Answer : [Re] Inquiry for the item from Joe****

    Dear Buyer, Kindly find the link below as your references. Place your order via our offical website. Thank you!
    https://www.tchub.sg/bosch-gde-68-professional.html

    Question : [Re] Inquiry for the item from Joe****

    Out of stock.

    Answer : [Re] Inquiry for the item from Joe****

    Dear buyer, We have updated our listing. You can plcace your order now!

    Question : [Re] Inquiry for the item from Joe****

    Thanks. Done my Order # 100000479. Will self collect tomorrow afternoon. Thanks

    Answer : [Re] Inquiry for the item from Joe****

    Sure! You can pick up at our store after 1pm.

    Please show this item or chat to Micheal and they'll know what to do 👍🏼

    Teck Cheong Hardware
    5022 Ang Mo Kio Ind. Park 2
    #01-29 Singapore 569525

    Business Hour:
    Mon - Fri 8:30AM - 5:30PM
    Saturday 8:30AM - 12:30PM
    Closed on SUN & PH

Bosch ART 23 SL Grass Trimmer. Suitable for cutting grass at home garden. Good Home Gardening Tool
Bosch ART 23 SL Grass Trimmer. Suitable for cutting grass at home garden. Good Home Gardening Tool
Item Q&A
  • Question : Inquiry for the item from rit****May 24, 2019

    Is it possible to help me assemble the product before delivering it over? I’m not good with such stuff. Wld appreciate your assistance. Thanks

    Answer : [Re] Inquiry for the item from rit****

    Dear buyer, Can I have your order number to check?

    Question : [Re] Inquiry for the item from rit****

    Dear Seller, this is my order number :296606818. I’ve also indicated my request for assembly before shipment in the “note to seller “ when I place the order. Thank you.

    Answer : [Re] Inquiry for the item from rit****

    Dear Buyer, Your item is on its way to you and will receive your item in 1-2 days. Apologies as we are NOT ALLOWED to open your package seal to preassemble it for you. don't worry the assemble steps are very easy, you can refer to the assemble instruction video below:
    https://youtu.be/jfJ4aNhgGr0

    If you are still facing problem assembling, Please visit us at our Ang mo kio Warehouse, and we will be delighted to help you with assembling the item. Apologies for the inconvenience caused.

    Teck Cheong Hardware
    CFM Building
    4 Ang Mo Kio Ave 12
    #04-02 Singapore 569498
    Tel: (+65) 6484 5894

    Business Hour:
    Mon - Fri 8:30AM - 5:30PM
    Saturday 8:30AM - 12:30PM
    Closed on SUN & PH

  • Question : ART 23 SL warrantyAug 05, 2018

    I bought the item Art 23 SL in Mid July 2018. wanted to register for the warranty. I could not do it online and I dont find any warranty card in the box. So How do I register the warranty as I started using yesterday.

    Answer : [Re] ART 23 SL warranty

    Please keep your order receipt as warranty for proof of purchase

  • Question : Inquiry for the item from jia****Feb 08, 2018

    Hi, I bought the trimmer from you and need the refill. do u sell it separately with delivery? how much is it? thanks.

    Answer : [Re] Inquiry for the item from jia****

    Hi Buyer,

    This is the link for the ART 23 SL Refill:
    https://www.qoo10.sg/item/BOSCH-BOSCH-CUTTING-LINE-SPOOL-REFILL-SUITABLE-FOR-ART-23-SL-26-SL/533738775

  • Question : Inquiry for the item from kat****Oct 05, 2017

    Hi,

    Can I take a look at the actual product before I make the purchase?

    Thanks
    Kathy

    Answer : [Re] Inquiry for the item from kat****

    Hi Buyer,

    Yes, we can show you the actual product before you purchase from us.

    Hope this helps!

    Regards,
    TC HUB

    Question : [Re] Inquiry for the item from kat****

    Thanks! Can I view in all the outlets? Including the one at big box?

    Answer : [Re] Inquiry for the item from kat****

    Dear Buyer,

    Currently we are only situated at 5022 Ang Mo Kio Industrial Park 2 #01-29.

    Hope this helps!

    Regards,
    TC HUB

  • Question : [Cancel/Refund] Related InquiriesDec 05, 2016

    Hi how can i cancel and return the item? This was intended as a Christmas present but friend has also bought the same item.

    Thanks

    Answer : [Re] [Cancel/Refund] Related Inquiries

    Hi Buyer,

    Please make a return request on Qoo10 side. Once return request is made, please bring over item to our store so that we can inspect condition before a refund can be made.

    Take note that amount will not be refunded fully due to various fess involving for the first transaction.

    Hope this helps! Have a great day

    Regards,
    TC HUB

+View all Notice, FAQ, Q&A >>
Gorilla Glue Clear. Dries white and Bonds virtually everything!
Gorilla Glue Clear. Dries white and Bonds virtually everything!
Item Q&A
  • Question : Inquiry for the item from vic****May 23, 2019

    When dry, is it transparent or white

    Answer : [Re] Inquiry for the item from vic****

    Dear customers,

    You may contact 64834796 for your inquiries.

    Best Regards,
    Qoo10 team

Robust Deer RT-1611 Right Angle Bend Screwdriver. Magnetized tip soft grip highly precise tips in various specifications for different uses. Portable case ergonomoic L type handle reduces fatigue.
Robust Deer RT-1611 Right Angle Bend Screwdriver. Magnetized tip soft grip highly precise tips in various specifications for different uses. Portable case ergonomoic L type handle reduces fatigue.
Item Q&A
  • Question : Inquiry for the item from hol****May 23, 2019

    hi! Can i purchase this by walk-in ?

    Answer : [Re] Inquiry for the item from hol****

    Sure! You can pick up at our store.

    Robust Deer RT-1611 Right Angle Bend Screwdriver - $12.90

    Please show this item or chat to our staff and they'll know what to do 👍🏼

    Teck Cheong Hardware
    5022 Ang Mo Kio Ind. Park 2
    #01-29 Singapore 569525

    Business Hour:
    Mon - Fri 8:30AM - 5:30PM
    Saturday 8:30AM - 12:30PM
    Closed on SUN & PH
    Payment via CASH/NETS


    Regards,
    TC HUB

  • Question : Attachable to bosh chuck key head?Apr 28, 2016

    hi, I would like to ask if this can be attach to bosh 10re chuck key head?

    Answer : [Re] Attachable to bosh chuck key head?

    Hi Buyer,

    No, it is unable to be attached to a power drill as this tool supposed to be used manually by hands.

    Hope this helps!

    Regards,
    TC Hub

Hozelock 6800 Spiral Hose Set (15 m) 3 Spray patterns for general gardening and cleaning tasks.
Hozelock 6800 Spiral Hose Set (15 m) 3 Spray patterns for general gardening and cleaning tasks.
Item Q&A
  • Question : Inquiry for the item from Tov****May 20, 2019

    Do you have the model pico reel 2425? Thank you

    Answer : [Re] Inquiry for the item from Tov****

    Dear Buyer, We do not carry pico reel 2425. However, We would recommend Takagi R1410NB Aurora Light Mini Garden Hose (Made in Japan). You can check out our other mini garden hose at the following link.
    https://www.qoo10.sg/item/TAKAGI-R1410NB-AURORA-LIGHT-MINI-GARDEN-HOSE-PORTABLE-NOT-TAKING/615157605

    Question : [Re] Inquiry for the item from Tov****

    Hi. Thank you for your recommendation. Does the Takagi mini garden hose comes with warranty? Does it come with the attachment for normal connection to the shower head tap? Thank you.

    Answer : [Re] Inquiry for the item from Tov****

    Dear Buyer, Products did not have warranty but comes with product guarantee period. You can refer to the q10 review and decide if you would like to order.

  • Question : Inquiry for the item from Tov****May 20, 2019

    Hi does this have warranty? Thank you

    Answer : [Re] Inquiry for the item from Tov****

    Dear customers,

    You may contact 64834796 for your inquiries.

    Best Regards,
    Qoo10 team

Dremel Glue Gun 940. Glue Gun suitable for light DIY jobs for house and outdoors.
Dremel Glue Gun 940. Glue Gun suitable for light DIY jobs for house and outdoors.
Item Q&A
  • Question : Inquiry for the item from chr****May 22, 2019

    Can use Gorilla Hot Glue Sticks on Dremel Glue Gun 940 ?

    Answer : [Re] Inquiry for the item from chr****

    Dear customers,

    You may contact 64834796 for your inquiries.

    Best Regards,
    Qoo10 team

MAKITA 18V CORDLESS ROTARY HAMMER DHR 242RME *Efficient Brushless DC Motor provides higher productivity *Versatile 3 Mode Operation *Excellent Maneuverability
MAKITA 18V CORDLESS ROTARY HAMMER DHR 242RME *Efficient Brushless DC Motor provides higher productivity *Versatile 3 Mode Operation *Excellent Maneuverability
Item Q&A
  • Question : Inquiry for the item from 261****May 20, 2019

    Does it comes with a makita box?

    Answer : [Re] Inquiry for the item from 261****

    Dear Buyer,

    Comes with
    • 2 x Battery BL1840 18V Li-ion 4.0Ah
    • 1 x Rapid charger DC18RC
    • 1 x Depth stop
    • 1 x Side handle
    • 1 x Plastic case

    Hope this help.

    Regards,
    TC HUB

  • Question : BatteryApr 24, 2016

    Come with how many battery and 3.0ah or 4.ah battery?

    Answer : [Re] Battery

    Hi Buyer,

    Sorry for the late reply.

    The DHR 242RME comes with 2 x 4.0Ah batteries.

    Hope this helps!

    Regards,
    TC Hub

Combat 1 KG Powder Fire Extinguisher. Made in SG! come with mounting brackets. suitable for safety use in fire hazardous area like kitchen or small workspace.
Combat 1 KG Powder Fire Extinguisher. Made in SG! come with mounting brackets. suitable for safety use in fire hazardous area like kitchen or small workspace.
Item Q&A
  • Question : Inquiry for the item from shi****May 16, 2019

    Hi Seller,
    Normally after how long then need to send back for service (top up powder)? 1 year?

    Answer : [Re] Inquiry for the item from shi****

    Dear customers,

    You may contact 64834796 for your inquiries.

    Best Regards,
    Qoo10 team

  • Question : Inquiry for the item from hen****Jan 01, 2018

    Hi,
    How much does it cost for servicing of fire extinguisher and how long does it take to service one? Appreciate your prompt advice. Thank you.

    Answer : [Re] Inquiry for the item from hen****

    Hi buyer,

    about 15-20 dollars svc charge depend on size, 5-7 working days upon rcv of item.

    Thks

Giken Grocery Trolley/Push Cart Stainless Steel. Available in size M or L.Additional Compartment
Giken Grocery Trolley/Push Cart Stainless Steel. Available in size M or L.Additional Compartment
Item Q&A
  • Question : Inquiry for the item from gra****May 10, 2019

    May I know the weights for M and L size respectively? Tq!

    Answer : [Re] Inquiry for the item from gra****

    Dear Buyer,

    4kg

    Hopes this help.

    Regards,
    TC HUB

  • Question : Inquiry related delivery from hsi****Feb 18, 2019

    Hi, do you ship to Malaysia for this item? Thanks.

    Answer : [Re] Inquiry related delivery from hsi****

    Please select Malaysia under Qxpress shipping, it should able to send.

    Question : [Re] Inquiry related delivery from hsi****

    Great, how many days does it takes to receive the item then? thanks again.

    Answer : [Re] Inquiry related delivery from hsi****

    Dear buyer, Qxpress is send out next day however in Malaysia is third party courier service, therefore is difficult to predict.

  • Question : Inquiry related delivery from Kat****Nov 06, 2018

    Hello,
    You sent the wrong size trolley. Please contact me to arrange collection and replacement immediately.

    Answer : [Re] Inquiry related delivery from Kat****

    Morning buyer, Please kindly contact us at 87498817 via whatsapp and we will make arrangement accordingly.

  • Question : ShopJul 30, 2018

  • Question : product enquiryJul 16, 2018

    May I know what's the weight of the Big and Medium size trolley?

    Answer : [Re] product enquiry

    Roughly around 2-2.5KG

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Kings Safety Boots KWD-806 Mid Cut Zip Type. Steel Toe Cap with Anti-static Material!
Kings Safety Boots KWD-806 Mid Cut Zip Type. Steel Toe Cap with Anti-static Material!
Item Q&A
  • Question : Inquiry for the item from Swe****May 04, 2019

    Hi before u dispatch my orders, can i confirm if these r e EXTRA WIDE CUTTING ..thks

    Answer : [Re] Inquiry for the item from Swe****

    Dear buyer, Can I have your order number to check?

    Question : [Re] Inquiry for the item from Swe****

    Hi thiz is the order no..thks

    Answer : [Re] Inquiry for the item from Swe****

    Kings Safety Boots KWD-806 Mid Cut Zip Type.

3M Stainless Steel Cleaner and  Polish Ideal for stainless steelChromeetc!NSF A-7 Registered.
3M Stainless Steel Cleaner and Polish Ideal for stainless steelChromeetc!NSF A-7 Registered.
Item Q&A
  • Question : Inquiry for the item from sim****Apr 28, 2019

    Can it clean on rusty stainless steel pot

    Answer : [Re] Inquiry for the item from sim****

    Dear Buyer, U mean clean or remover?

    Question : [Re] Inquiry for the item from sim****

    remover

    Answer : [Re] Inquiry for the item from sim****

    This product is not meant for rust Remover.
    For remove u use Autosol Metal Polish, link below:
    https://www.tchub.sg/autosol-oil-metal-polish.html

Bosch GBG 6 Double-Wheeled Bench Grinder. Powerful induction motor and robust and solid base. Compact housing with ball bearing to keep motor dust free. Large  easy adjustable spark protection.
Bosch GBG 6 Double-Wheeled Bench Grinder. Powerful induction motor and robust and solid base. Compact housing with ball bearing to keep motor dust free. Large easy adjustable spark protection.
Item Q&A
  • Question : Inquiry for the item from cko****Apr 26, 2019

    Can i know the mounting flange size? As i have an old bench grinder, i would like to replace with this one and want to find out if the hole fits so I can mount it

    Answer : [Re] Inquiry for the item from cko****

    Dear customers,

    You may contact 64834796 for your inquiries.

    Best Regards,
    Qoo10 team

Gorilla Wood Glue. Dries natural color No Foam PVA Wood Glue. ANSI/HVPA Type II Water Resistant
Gorilla Wood Glue. Dries natural color No Foam PVA Wood Glue. ANSI/HVPA Type II Water Resistant
Item Q&A
  • Question : Inquiry for the item from fia****Apr 23, 2019

    Hi there. Is this glue suitable for using it in furniture assembly where i put some glue onto the metal screw before i screw it into the fitting parts?
    Regards and many thanks.

    Answer : [Re] Inquiry for the item from fia****

    Dear Buyer, Gorilla Wood Glue is for wood to wood applications only. For a wood to metal application, like with your screw and furniture assembly, you could use Gorilla Epoxy.

    Kindly find the link below as your references. Thank you!
    https://www.qoo10.sg/item/GORILLA-GLUE-GORILLA-EPOXY-CLEAR-MADE-IN-USA-SETS-IN-5-MINS-GAP-FILLING-ADHESIVE/543665038
    (Apr 24, 2019 09:20)

    Question : [Re] Inquiry for the item from fia****

    Thank you very much for the advise.

  • Question : Inquiry for the item from ong****Mar 31, 2019

    Hi, is this glue suitable to glue back laminate on customized cabinet (see attached photo)?

    Answer : [Re] Inquiry for the item from ong****

    Dear buyer, For a countertop like that, you can use Gorilla Heavy Duty Construction Adhesive. It will bond well to dissimilar surfaces.

Takagi R1410NB Aurora Light Mini Garden Hose. Portable not taking up spaces. Made in Japan.
Takagi R1410NB Aurora Light Mini Garden Hose. Portable not taking up spaces. Made in Japan.
Item Q&A
  • Question : Inquiry for the item from Jin****Apr 12, 2019

    Can item be left outdoor in rain and shine condition?

    Answer : [Re] Inquiry for the item from Jin****

    Hi Buyer ,

    pls resend if seller unanswered
    Thanks

    Rgds
    Qoo10.sg

  • Question : 關於商品kah****會員的咨詢。Jul 16, 2018

  • Question : Inquiry for the item from may****Jul 12, 2018

    how long is the hose

    Answer : [Re] Inquiry for the item from may****

    10M

Hozelock 2485 Auto Reel Garden Water Hose 10M/20M.Anti-Kink Auto Rewind System180 degree Pivot
Hozelock 2485 Auto Reel Garden Water Hose 10M/20M.Anti-Kink Auto Rewind System180 degree Pivot
Item Q&A
  • Question : Inquiry for the item from she****Apr 09, 2019

    Hi. I would like to purchase the hozelock. I would like the grey want. Do you have it.

    Answer : [Re] Inquiry for the item from she****

    Yes, We have available stock.

  • Question : Inquiry for the item from bnx****Nov 07, 2018

    What is dimension for the 10m?

    Answer : [Re] Inquiry for the item from bnx****

    Dear Buyer,

    Hose Length:10m
    Reel's Capacity:10m

    Hope this helps.

    Regards,
    TC HUB

    Question : [Re] Inquiry for the item from bnx****

    Dimension of the reel

    Answer : [Re] Inquiry for the item from bnx****

    For the dimension, Please refer to the attached picture! Thank you!

  • Question : Inquiry for the item from Ken****Mar 22, 2018

    Hi do you sell the 20m replacement hose for this unit? Can send me the link if you have pls. Thanks!

    Answer : [Re] Inquiry for the item from Ken****

    Dear Buyer, Allow us to check on this and get back to you soonest. Can you whatsapp our customer service line at 87498817?

  • Question : ColourFeb 12, 2018

    Hello, is this grey or green colour?

    Answer : [Re] Colour

    Dear Buyer,

    Item is in a grey color which is a new design

  • Question : Inquiry for the item from che****Oct 29, 2017

    Hi, do u have the 30m length version of this item? If yes, would I be able to purchase it on Qoo10? Thanks.

    Answer : [Re] Inquiry for the item from che****

    Hi Buyer,

    Options have been updated with the 30M hose.

    Hope this helps

    Regards,
    TC HUB

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Rheem RSX-15 RSX-30 Thermatrac Electric 15 OR 30Litres Storage Water Heater Vitreous Enamel coating
Rheem RSX-15 RSX-30 Thermatrac Electric 15 OR 30Litres Storage Water Heater Vitreous Enamel coating
Item Q&A
  • Question : Inquiry from tan****Apr 09, 2019

    Hi, does the warranty cover leakage? For how many years?

    Answer : [Re] Inquiry from tan****

    Dear buyer,

    Warranty varies based the parts. Heating elements come with a 5 year warranty, etc.

    Hope this help.

    Regards,
    TC HUB

  • Question : Inquiry for the item from she****Nov 30, 2018

  • Question : Inquiry for the item from she****Nov 30, 2018

  • Question : Inquiry for the item from tlc****Apr 08, 2018

  • Question : Self collect still charge $15 foe deliveryFeb 26, 2018

    Hi, I plan to purchase a list of item from your store and self collect.
    In selecting the Rheem water heater although I selected self collected, the system insist that I need to select either Mon-fri or Sat deliver and charge $15. Please let me know if $15 cannot be avoid, even if I self collect the item.

    Thanks

    Answer : [Re] Self collect still charge $15 foe delivery

    Dear Buyer, Please choose self collection option on both our option and Qoo10 Shipping option.

    Question : [Re] Self collect still charge $15 foe delivery

    Dear TC Hub,

    In your site, although I selected self collect, the subsequent "option selection" needs me to select either Mon-Fri or Sat. ( as per attach screen shot ), no other alternative and charge $15 in the final bill.

    Answer : [Re] Self collect still charge $15 foe delivery

    Dear Buyer, kindly choose "Store pick up" in the shipping option and then choose the "Self-collection" option in the delivery option as we have just added in the option. Apologies for the inconvenience

    Question : [Re] Self collect still charge $15 foe delivery

    Dear TC Hub,

    Thanks

    Answer : [Re] Self collect still charge $15 foe delivery

    Dear TC Hub,

    I tried again, selected Store pick up" and subsequently in the "Delivery button" I still have to either chose Mon-Fri or Sat. Is it because the system take time to update your amendment ?

    Question : [Re] Self collect still charge $15 foe delivery

    Dear Buyer, is it possible to send us an image so that we can help you better on this issue? apologies for the hassle

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Combat ABC Powder Fire ExtinguisherCome in weight 2-9KG.Made in Singapore with Approved Certification.Outdoor UV Resistance Coated
Combat ABC Powder Fire ExtinguisherCome in weight 2-9KG.Made in Singapore with Approved Certification.Outdoor UV Resistance Coated
Item Q&A
  • Question : Inquiry for the item from wei****Apr 05, 2019

    If the expired date due can we do a 1 to 1 with a fees rather den wait for few day and back to collect again.

    Answer : [Re] Inquiry for the item from wei****

    Dear buyer, Can I have your order number to check?

  • Question : Inquiry for the item from wei****Apr 05, 2019

    If the expired date due can we do a 1 to 1 with a fees rather den wait for few day and back to collect again.

    Answer : [Re] Inquiry for the item from wei****

    Dear buyer, Can I have your order number to check?

  • Question : Can extinguish electrical fires?Feb 03, 2018

    can it be used to put out electrical fires?

    Answer : [Re] Can extinguish electrical fires?

    can put out Class A, B and C fires

  • Question : Inquiry for the item from bnx****Aug 29, 2017

    When is the due date for the 2kg one?

    Answer : [Re] Inquiry for the item from bnx****

    Hi Buyer,

    All extinguisher come with 1 year active rolling certificate from date of purchase. once 1 year is up, extinguisher require a servicing and testing to extend or renew expiry date.

    Hope this helps!

    Regards,
    TC HUB

  • Question : Inquiry for the item from wah****Jul 12, 2017

    Hi, what do you mean $20 servicing? Just inspection or include refill the powder?

    Answer : [Re] Inquiry for the item from wah****

    Hi buyer, it includes both inspection and full refilling of powder to fit the requirements only accept wear and tear.

    Hope this helps!

    Regards,
    TC Hub

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Gorilla Construction Adhesive (2.5 Oz). Made in USA! Weather-Proof and No Caulking Gun Needed
Gorilla Construction Adhesive (2.5 Oz). Made in USA! Weather-Proof and No Caulking Gun Needed
Item Q&A
  • Question : Inquiry for the item from ong****Apr 01, 2019

    Hi, can this glue back laminate on customized cabinet as per in the photo? The beige color laminate on my cabinet come off and I’m using a masking tape to secure it now.

    Answer : [Re] Inquiry for the item from ong****

    Dear buyer, For a countertop like that, you can use Gorilla Heavy Duty Construction Adhesive. It will bond well to dissimilar surfaces.

    Already answered inquiry. If you have another any question, please contact to us.
    (Apr 25, 2019 14:35)

Stool Step Foldable Ladder (2-4 Steps)! Fitted with Anti-Slip Pad Steps! Good for Home / Office!
Stool Step Foldable Ladder (2-4 Steps)! Fitted with Anti-Slip Pad Steps! Good for Home / Office!
Item Q&A
  • Question : Inquiry for the item from eri****Mar 31, 2019

  • Question : Inquiry for the item from 261****Mar 25, 2019

    When folded, what is the depth dimension of the product? This information is missing from the product details.

    Answer : [Re] Inquiry for the item from 261****

    around 10 cm

  • Question : Inquiry for the item from tey****Mar 12, 2019

  • Question : Inquiry for the item from Toj****Mar 12, 2019

    Would like to ask when the 4-step ladder will be in stock ?

    Answer : [Re] Inquiry for the item from Toj****

    item is on the way

  • Question : Inquiry for the item from wac****Feb 24, 2019

    Hi,

    I am want to order Stool Step Foldable Ladder (4 Steps).

    Will there be new stock soon?

    Thanks

    Answer : [Re] Inquiry for the item from wac****

    Dear buyer, We have only one last piece in stock. Place your order, link below:
    https://www.qoo10.sg/item/STOOL-STEP-FOLDABLE-LADDER-2-4-STEPS-FITTED-WITH-ANTI-SLIP-PAD/496571829

    Regards,
    TC HUB

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