Q&A board

Q & A Lists
Item Question & Answer
Tesla® Compression Sports Wear/ Engineered For Movement / Top Tier Fit / Amazon No.1 / Promotion
Tesla® Compression Sports Wear/ Engineered For Movement / Top Tier Fit / Amazon No.1 / Promotion
Item Q&A
  • Question : Inquiry for the item from yhp****Oct 18, 2019

  • Question : Inquiry for the item from slc****Sep 08, 2019

    I did not find the dimensions (in inch/cm) of the shirt in the "Detail" section. Please let me know where to find it. I am trying to find out what is the difference between size 2XL and 3XL. Thanks.

    Answer : [Re] Inquiry for the item from slc****

    Dear customer,
    If you give me the model name of the product you want,
    we'll send you a size table.
    (The size table will be updated soon.)
    thanks.

    Question : [Re] Inquiry for the item from slc****

    Item 01 to 04.

    Answer : [Re] Inquiry for the item from slc****

    Dear customer,
    please refer to the image.
    We updated the product page, so check it out.

    Question : [Re] Inquiry for the item from slc****

    Thank you.

    Answer : [Re] Inquiry for the item from slc****

    Thanks, Have a good day :)

  • Question : Inquiry for the item from ohv****Sep 02, 2019

    Do have compression top long sleeves for ladies?

    Answer : [Re] Inquiry for the item from ohv****

    Dear customer,
    link below :
    https://www.qoo10.sg/GMKT.INC/Goods/Goods.aspx?goodscode=656871946
    thanks.

  • Question : Inquiry for the item from 240****Sep 01, 2019

  • Question : Inquiry for the item from min****Jun 28, 2019

    Hi,
    My previous purchase with you, the Korea/Japan size was M. May I know what's the US/EUR size equivalent that's on the packaging of the item?
    Thank you.

    Answer : [Re] Inquiry for the item from min****

    Dear customer,
    Please check the label on the inside of the product or the package label that was delivered.
    Thanks.

+View all Notice, FAQ, Q&A >>
Tesla Hyper Dri Tshirts / 2019 New / Double Mesh / Ice Cool / performance top / Promotion
Tesla Hyper Dri Tshirts / 2019 New / Double Mesh / Ice Cool / performance top / Promotion
Item Q&A
  • Question : Inquiry for the item from Mar****Oct 17, 2019

    Hi when will more stocks from this series (attached below) arrive? Looking forward to get more. Thanks !

    Answer : [Re] Inquiry for the item from Mar****

    Dear customer,
    It will be sold again by May next year.

    Question : [Re] Inquiry for the item from Mar****

    Ok thanks pls hurry :)

    Answer : [Re] Inquiry for the item from Mar****

    Ok thanks pls hurry :)

    Question : [Re] Inquiry for the item from Mar****

    thanks, have a good day.

  • Question : Inquiry for the item from jen****Oct 16, 2019

  • Question : Inquiry for the item from Cal****Oct 15, 2019

    Hi Seller,

    For TM MTS-30 Do you still have stock for slate grey, space dye grey and cabon grey?

    Answer : [Re] Inquiry for the item from Cal****

    Dear customer,
    Tesla appreciates for your interesting in.
    Sorry, we don't have any sooner plans to restock.
    Thanks.

  • Question : Inquiry for the item from cin****Sep 26, 2019

  • Question : Inquiry related return and exchange from jam****Sep 27, 2019

    i bouight the above from u when i received it it BLACK not blue
    i want to ask for return

    Answer : [Re] Inquiry related return and exchange from jam****

    Dear customer,
    we apologize for this inconvenience.
    could you please send us a picture of the product upon wrong delivery? We, thus, send you the original one after finishing a certain procedure, thank you and We apologize for this inconvenience.

+View all Notice, FAQ, Q&A >>
Tesla Sports Socks / 6 Pairs In 1 Pack / Performance sports socks / Hiking / Running / Gym / Fitness / Q10 Promotion
Tesla Sports Socks / 6 Pairs In 1 Pack / Performance sports socks / Hiking / Running / Gym / Fitness / Q10 Promotion
Item Q&A
  • Question : Inquiry for the item from nov****Oct 20, 2019

    How many percentage of the cotton material?

    Answer : [Re] Inquiry for the item from nov****

    Dear customer,
    we're sorry,
    we don't know exactly what Percentage is.

  • Question : Inquiry for the item from edd****Oct 03, 2019

    I currently wear euro 44 so what size should I buy?

    Answer : [Re] Inquiry for the item from edd****

    Dear customer,
    Please refer to the detail page.
    (click on zoom in icom of item image to desplay more detail
    image + size guide)

  • Question : Inquiry for the item from edd****Oct 03, 2019

    How do I determine the size???

    Answer : [Re] Inquiry for the item from edd****

    Dear customer,
    Please refer to the detail page.
    (click on zoom in icom of item image to desplay more detail
    image + size guide)

  • Question : Inquiry for the item from lyn****Oct 03, 2019

    Hi there .. may I check if the small size fits for me . Thanks

    Answer : [Re] Inquiry for the item from lyn****

    Dear customer,
    Please refer to the detail page.
    (click on zoom in icom of item image to desplay more detail
    image + size guide)

  • Question : Inquiry for the item from kea****Oct 03, 2019

+View all Notice, FAQ, Q&A >>
Tesla Sports Running Shoes/ high quality / Light weight / Trekking shoes / Promotion(Limit50Qty)
Tesla Sports Running Shoes/ high quality / Light weight / Trekking shoes / Promotion(Limit50Qty)
Item Q&A
  • Question : Inquiry for the item from ean****Oct 20, 2019

    Dear seller, pls advise which model is light running shoes? Thanks.

    Answer : [Re] Inquiry for the item from ean****

    Dear customer,
    we recommend 12,13,14
    thanks.

  • Question : Inquiry for the item from jen****Oct 20, 2019

    Are these shoes for male or female?

    Answer : [Re] Inquiry for the item from jen****

    Dear customer,
    for male
    thanks.

  • Question : Inquiry for the item from 243****Oct 19, 2019

    Dear seller, may I ask when will you re-stocking your X735? I have two pairs but you are no longer selling this model. Really like it very much so hope you can restock soon.

    Answer : [Re] Inquiry for the item from 243****

    Dear customer,
    Tesla appreciates for your interesting in.
    Sorry, we don't have any sooner plans to restock.
    Thanks.

  • Question : Inquiry for the item from ace****Oct 18, 2019

    Can we have the color description of codes, (LGB, LGO, NVC and RDK) for TF-T330? Only CMR is displayed in item details, remaining codes not shown anywhere. Thank you.

    Answer : [Re] Inquiry for the item from ace****

    Dear customer,
    If you don't see a choice, you can't buy the item.
    because the item is out of stock

    Question : [Re] Inquiry for the item from ace****

    I see the choice, I do not understand the color code. Please see attachment.

    Answer : [Re] Inquiry for the item from ace****

    Dear customer,
    Please refer to the detail page.
    (click on zoom in icom of item image to desplay more detail
    image)

  • Question : Inquiry for the item from ckt****Oct 15, 2019

    Hi seller, may I know any size for children?

    Answer : [Re] Inquiry for the item from ckt****

    Dear csutomer,
    Childeren size is 120mm~190mm
    There is little quantity of children's stuff now.
    thanks.

+View all Notice, FAQ, Q&A >>
Tesla Sportswear Collection / Training Jersey / Running Pants / Tanktop / Ice Cool / Hyper Dry
Tesla Sportswear Collection / Training Jersey / Running Pants / Tanktop / Ice Cool / Hyper Dry
Item Q&A
  • Question : Inquiry for the item from 238****Oct 19, 2019

    Hi,
    I wanna order the tank top TM-MTN33.

    May I know when you will have stocks for Small size?

    Answer : [Re] Inquiry for the item from 238****

    Dear customer,
    Tesla appreciates for your interesting in.
    Sorry, we don't have any sooner plans to restock.
    Thanks.

  • Question : Inquiry for the item from ang****Jul 31, 2019

  • Question : Inquiry for the item from wai****Jun 17, 2019

    Hi,
    I am interested to get the singlet and shorts.
    What size should i get ?
    I am 1.65m and 67kg. Thanks.
    Best regards,
    Wai Loon

    Answer : [Re] Inquiry for the item from wai****

    Dear customer,
    we recommend M size.

    (We are not responsible for the recommendation because it can vary depending on body shape and amount of muscle mass,
    Please refer to the detail page. click on zoom in icom of item image to desplay more detail image + size guide)

    Question : [Re] Inquiry for the item from wai****

    Hi,
    Sure noted. Thanks :)

    Answer : [Re] Inquiry for the item from wai****

    Hi, for the shorts should I get L or XL. My usual size is 31-32 inches waist. Thanks.

  • Question : Inquiry for the item from 234****May 27, 2019

    For the TM-MTN33, possible to have Black, Cobalt Blue and Red as the option?

    Answer : [Re] Inquiry for the item from 234****

    Dear customer,
    You cannot buy each color you want
    because the product is tied up in a set.
    Thanks.

  • Question : Inquiry for the item from jes****May 22, 2019

+View all Notice, FAQ, Q&A >>
미즈노 남/녀/공용/ 런닝 스포츠 슈즈 29종
미즈노 남/녀/공용/ 런닝 스포츠 슈즈 29종
Item Q&A
  • Question : Inquiry for the item from dur****Oct 17, 2019

    275 is Wht size 8 or 8.5 or 9
    If possible send the complete size list

    Answer : [Re] Inquiry for the item from dur****

    Dear customer,
    The size table is located within the product page.
    thanks.

  • Question : Inquiry for the item from gai****Oct 12, 2019

  • Question : Inquiry for the item from 239****Oct 08, 2019

    Hi Seller,

    I need a pair of shoes for exercise by way of long distance brisk walking.
    I prefer black shoes. Please advise which model(s) would be suitable?
    I normally wear women size 6 (Japan size 24 cm). Please advise what size should I choose for Mizuno?
    Thanks

    Answer : [Re] Inquiry for the item from 239****

    Dear customer,
    JP 24cm = 240,
    running shoes = 5,6,21,22,27,28,29
    thanks.

  • Question : Inquiry for the item from ger****Oct 06, 2019

    hi,
    can you recommend which are the jogging shoes for woman? thanks

    Answer : [Re] Inquiry for the item from ger****

    Dear customer,
    we recommend
    5,6,20,21,22,27,28,29
    thanks.

  • Question : Inquiry for the item from nan****Sep 09, 2019

    Hi,

    Can you please update when will stock for D1GA160051 arrive?
    I am looking for a UK size 9 equivalent.

    Thank you

    Answer : [Re] Inquiry for the item from nan****

    Dear customer,
    Tesla appreciates for your interesting in.
    Sorry, we don't have any sooner plans to restock.
    Thanks.

    Question : [Re] Inquiry for the item from nan****

    Hi,
    Thank you for the prompt reply. I suggest that you should consider restocking. Especially now that I have
    noticed that you have increased the price. I am pretty sure you know that sales of this product are doing very well.

+View all Notice, FAQ, Q&A >>
테슬라 2019 신규 프리미엄 NyloSkin 소재 요가팬츠
테슬라 2019 신규 프리미엄 NyloSkin 소재 요가팬츠
Item Q&A
  • Question : Inquiry for the item from Kan****Oct 17, 2019

    Is the sizing for the nyloskin models smaller than the polyester+Spandex models?

    Answer : [Re] Inquiry for the item from Kan****

    Dear customer,
    It's different for each product.
    Please refer to the size table.

  • Question : Inquiry for the item from ng.****Oct 12, 2019

    When will FCY-24 black be available?

    Answer : [Re] Inquiry for the item from ng.****

    Dear customer,
    Tesla appreciates for your interesting in.
    Sorry, we don't have any sooner plans to restock.
    Thanks.

  • Question : Inquiry for the item from kho****Sep 28, 2019

    Are these nyoskin same material as those on offer @$9.90?

    I am wearing XL size model FYC32.
    Are the size chart same for these nyoskin?

    Answer : [Re] Inquiry for the item from kho****

    Dear customer,
    Neoskin is made of better ingredients than $ 9.9
    and they're different.

    Because the size varies from product to product, please check by product.
    (click on zoom in icom of item image to desplay more detail
    image + size guide)

  • Question : Inquiry for the item from pur****Sep 20, 2019

    Hi

    When is FYC062 coming our with more colours for s size

    Answer : [Re] Inquiry for the item from pur****

    Dear customer,
    Tesla appreciates for your interesting in.
    Sorry, we don't have any sooner plans to restock.
    Thanks.

  • Question : Inquiry for the item from tor****Sep 08, 2019

    Hi. What size should I get if i wear XL for US size? My waist size is 33. Thanks!

    Answer : [Re] Inquiry for the item from tor****

    Dear customer,
    It is difficult to recommend because it can vary depending on body shape and amount of muscle mass,
    Please refer to the detail page.

+View all Notice, FAQ, Q&A >>
Tesla 19SS Hyperdry Womens Tshirts / Short Pants / Ice Cool / Promotion(Limit100Qty)
Tesla 19SS Hyperdry Womens Tshirts / Short Pants / Ice Cool / Promotion(Limit100Qty)
Item Q&A
  • Question : Inquiry for the item from wen****Oct 17, 2019

    Hi.
    When will there be more Colors available for TM-FTN10 pls?
    My PTP is 90cm, should I choose M or L size?
    Is material stretchable?
    Thks.

    Answer : [Re] Inquiry for the item from wen****

    Dear customer,
    Tesla appreciates for your interesting in.
    Sorry, we don't have any sooner plans to restock.
    and stretch 3-4 cm / we recommend M size.
    thanks.

  • Question : Inquiry for the item from spr****Oct 08, 2019

  • Question : Inquiry for the item from ang****Aug 18, 2019

  • Question : Inquiry for the item from ang****Aug 14, 2019

  • Question : Inquiry for the item from cdt****Aug 03, 2019

    Hi i would like to order 2XL but no option available for me to select. Please advise. Thanks.

    Answer : [Re] Inquiry for the item from cdt****

    Dear customer,
    If you don't see a choice, you can't buy the item.
    because the item is out of stock

+View all Notice, FAQ, Q&A >>
Mizuno® Womens Sports collection tshirs / Bratop / Leggings / Pants / Jacket
Mizuno® Womens Sports collection tshirs / Bratop / Leggings / Pants / Jacket
Item Q&A
  • Question : Inquiry related delivery from rai****Oct 13, 2019

  • Question : Inquiry related delivery from lin****Oct 12, 2019

    I have requsted for exchange for a bra (from L to M) and ordering two more M size. Can the exchange item be shipped together with my new order?

    Answer : [Re] Inquiry related delivery from lin****

    Dear customer,
    There is a separate warehouse, so bundle delivery is impossible unless it is ordered equally.
    -
    Simple size exchange is also impossible due to the nature of overseas shipping.
    -

  • Question : Inquiry for the item from V_v****Oct 12, 2019

    Hi, can I have clearer measurement as display on the page is blur

    Answer : [Re] Inquiry for the item from V_v****

    Dear customer,
    we're sorry we couldn't help you. You zoom in and take a closer look

  • Question : Inquiry for the item from sum****Oct 12, 2019

  • Question : Inquiry for the item from spr****Oct 08, 2019

+View all Notice, FAQ, Q&A >>
테슬라 19SS 요가 팬츠
테슬라 19SS 요가 팬츠
Item Q&A
  • Question : Inquiry for the item from zan****Oct 16, 2019

    May I know the measurement for L & XL?

    Answer : [Re] Inquiry for the item from zan****

    Dear customer,
    Please refer to the detail page.
    (click on zoom in icom of item image to desplay more detail
    image + size guide)

  • Question : Inquiry for the item from ysi****Oct 16, 2019

  • Question : Inquiry for the item from gee****Oct 15, 2019

    Hi what's the difference between 02 and 04?

    Answer : [Re] Inquiry for the item from gee****

    Dear customer,
    04 has a side pocket.
    thanks.

  • Question : Inquiry for the item from mau****Oct 13, 2019

    Hi, I see some model has this 21’ size. How does this differ from the other types?

    Thank you,
    M

    Answer : [Re] Inquiry for the item from mau****

    Dear customer,
    It is 21 inches longer than capri.
    thanks.

  • Question : Inquiry for the item from 234****Oct 10, 2019

    Would you be restocking TM-FYC32-NVY?, size S?

    Answer : [Re] Inquiry for the item from 234****

    Dear customer,
    Tesla appreciates for your interesting in.
    Sorry, we don't have any sooner plans to restock.
    Thanks.

+View all Notice, FAQ, Q&A >>
Mizuno Man Sports collection 49 type / tshirs / Jacket / Short pants / gym
Mizuno Man Sports collection 49 type / tshirs / Jacket / Short pants / gym
Item Q&A
Mizuno® Authentic Running Sports Shoes / Sneaker / Training / Fitness / Gym / 25Type / Promotion
Mizuno® Authentic Running Sports Shoes / Sneaker / Training / Fitness / Gym / 25Type / Promotion
Item Q&A
  • Question : Inquiry for the item from hwe****Oct 14, 2019

    All models not available? Drop list only listed 2 models which are not in the listing and description.

    Answer : [Re] Inquiry for the item from hwe****

    Dear customer,
    we updated the list; please check again.
    thanks

  • Question : Inquiry for the item from pia****Oct 11, 2019

    Are the shoes meant for male, female or unisex?

    Answer : [Re] Inquiry for the item from pia****

    Dear customer,
    for unisex

  • Question : Inquiry for the item from lin****Aug 20, 2019

    Have any design with size 310 or US13?

    Answer : [Re] Inquiry for the item from lin****

    Dear customer,
    size 310 = 310mm = 31cm = US 13
    thanks.

  • Question : Inquiry related return and exchange from ssu****Jul 30, 2019

    Hi, what’s the exchange policy on Mizuno shoes. Am afraid that sizes varies with various manufacturer and my current Nike size would be different with Mizuno. Thanks and best regards,

    Answer : [Re] Inquiry related return and exchange from ssu****

    Dear customer,
    According to the company policy, we can only exchange items in two cases-when the seller delivered,

    1. a wrong item
    2. a defective item

    The other case is when the customer just want to exchange for whatever reason. In this case you need to send your item and its waybill back to Korea by yourself using air mail and pay extra delivery fee for exchanging item. If you are willing to do so please let us know.
    thanks
    -
    We do not recommend an exchange.
    The cost of the exchange is too high
    extra delivery fee SGD 14

    (SGD 7 will be added if you use the Qxpress Return System without direct delivery.)

  • Question : Inquiry for the item from sal****Jul 27, 2019

+View all Notice, FAQ, Q&A >>
Tesla CQR Military Tactical Pants / 13 type / High Quality / waterproof / Dust Proof / Cargo pants
Tesla CQR Military Tactical Pants / 13 type / High Quality / waterproof / Dust Proof / Cargo pants
Item Q&A
  • Question : Inquiry for the item from dav****Oct 10, 2019

    Hi Seller,

    Any other color available for TX402 with size 32W. I already have green.

    Answer : [Re] Inquiry for the item from dav****

    Dear customer,
    If you don't see a choice, you can't buy the item.
    because the item is out of stock

  • Question : Inquiry for the item from tlh****Oct 01, 2019

    Hi can I know when the stock will be in for CQ-TLP105 and CQ-FTP513 size 44 black restock? Its have been quite some time already. Thks

    Answer : [Re] Inquiry for the item from tlh****

    Dear customer,
    Tesla appreciates for your interesting in.
    Sorry, we don't have any sooner plans to restock.
    Thanks.

  • Question : Inquiry for the item from bbt****Sep 23, 2019

  • Question : Inquiry from Ten****Sep 09, 2019

  • Question : Inquiry for the item from mik****Sep 04, 2019

+View all Notice, FAQ, Q&A >>
Tesla Yoga Pants / 15 Type / Amazon No.1 / Qoo10 Promotion
Tesla Yoga Pants / 15 Type / Amazon No.1 / Qoo10 Promotion
Item Q&A
  • Question : Inquiry for the item from Jes****Oct 09, 2019

    Hi where can I find the color codes and the size chart? Thanks

    Answer : [Re] Inquiry for the item from Jes****

    Dear customer,
    Please refer to the detail page.
    (click on zoom in icom of item image to desplay more detail
    image + size guide)
    If you don't see a choice, you can't buy the item.
    because the item is out of stock

  • Question : Inquiry for the item from lih****Oct 05, 2019

  • Question : Inquiry for the item from lem****Sep 19, 2019

    Hi Seller,

    May I know what is the color code SDW and DVT please?

    Thanks

    Answer : [Re] Inquiry for the item from lem****

    Dear customer,
    please refer to the image.
    SDW and DVT
    thanks.

  • Question : Inquiry for the item from fif****Sep 18, 2019

    For this item, if my waist is 73cm what size should i choose?
    From the size chart, i noted that the size of these pants is smaller than the usual size?
    Please info

    Answer : [Re] Inquiry for the item from fif****

    Dear customer,
    It is difficult to recommend because it can vary depending on body shape and amount of muscle mass,
    Please refer to the detail page.

  • Question : Inquiry related delivery from sia****Sep 14, 2019

    303352654..ordered on 8 Sep, no more update from the tracking number given. When can u ship out my order? Never reply my inquiries!

    Answer : [Re] Inquiry related delivery from sia****

    Dear customer,
    we are sorry for the late reply.
    The company will not operate from September 11 to 15 because it is a Korean holiday.
    It will be departed from the Korean shipping station by air.

+View all Notice, FAQ, Q&A >>
Tesla Thermal Winther Compression Wear / sports inner wear Short/Long Tshirts / Pants / Q10 10.10 Day Promotion
Tesla Thermal Winther Compression Wear / sports inner wear Short/Long Tshirts / Pants / Q10 10.10 Day Promotion
Item Q&A
  • Question : Inquiry for the item from ice****Oct 08, 2019

    what temperatures are the items suitable for?

    Answer : [Re] Inquiry for the item from ice****

    Dear customer,
    sorry, The exact temperature is not confirmed.
    thanks.

  • Question : Inquiry for the item from kik****Oct 08, 2019

    May I check this is suit for woman wear?

    Answer : [Re] Inquiry for the item from kik****

    Dear customer,
    It's not suitable for a woman to wear.
    -
    woman underlayer
    link :
    https://www.qoo10.sg/GMKT.INC/Goods/Goods.aspx?goodscode=656871946

  • Question : Inquiry for the item from 243****Sep 28, 2019

    Hi, the 2XL size for many of the thermal tops only come in limited colors. May I ask when you will have more color choices available?

    Answer : [Re] Inquiry for the item from 243****

    Dear customer,
    Sorry, If you don't see a choice, you can't buy the item.
    because the item is out of stock

  • Question : Inquiry for the item from gan****Feb 20, 2019

    May i know the thermal wear can withstand winter how many degree ? Which one to recommend for below 0 degree ?

    Answer : [Re] Inquiry for the item from gan****

    Dear customer,
    you can't wear it in the weather under zero degree
    It's thin, but it's made of fleece inside.
    Thank you.

    Question : [Re] Inquiry for the item from gan****

    So this thermal wear is not suitable for below zero degrees ?

    Answer : [Re] Inquiry for the item from gan****

    yes, Thank you.

  • Question : Inquiry related cancel and refund from Boo****Jan 30, 2019

    Hi,

    My order 289190505 was cancelled and refunded. Please advise when will the item be available.

    Answer : [Re] Inquiry related cancel and refund from Boo****

    Dear customer,
    First off, we apologize for this inconvenience.
    Sorry, the item is out of stock and we don't have any sooner plans to restock.
    Thanks.

+View all Notice, FAQ, Q&A >>
Tesla Mens Compression wear / Short&Long Tshirts / Pants / Sports Dry fit / Fitness / Promotion
Tesla Mens Compression wear / Short&Long Tshirts / Pants / Sports Dry fit / Fitness / Promotion
Item Q&A
  • Question : Inquiry for the item from cel****Oct 01, 2019

    Hi, i would like to as about the sizing of
    AO-BTS02 AND A0-BLS01

    Do i get a size smaller or the size i wearing now or the 3xl which is chest at 105cm, as my chest is about 108. thanks.

    Answer : [Re] Inquiry for the item from cel****

    Dear customer,
    Tesla appreciates for your interesting in.
    we recommend 3XL

    (We are not responsible for the recommendation because it can vary depending on body shape and amount of muscle mass,
    Please refer to the detail page. click on zoom in icom of item image to desplay more detail image + size guide)

  • Question : Inquiry from 260****Sep 29, 2019

    Hi,

    Can advise what the colour of code under model AO-BTK04 (singlet)
    CWT =?
    VBS=?
    or do you have KCW in stock for L size?

    Thanks

    Answer : [Re] Inquiry from 260****

    Dear customer,
    Please refer to the detail page.
    (click on zoom in icom of item image to desplay more detail
    image + size guide)

    Sorry, we don't have any sooner plans to restock.
    Thanks.

Tesla 2019 New CQR Tactical Military Belt / Elastic Belt / Q10 Promoton(Limit.100Qty)
Tesla 2019 New CQR Tactical Military Belt / Elastic Belt / Q10 Promoton(Limit.100Qty)
Item Q&A
  • Question : Inquiry for the item from jw6****Sep 30, 2019

    for this item CQ-MZT22 \, when will Size S be in stock?

    Answer : [Re] Inquiry for the item from jw6****

    Dear customer,
    If you don't see a choice, you can't buy the item.
    because the item is out of stock

  • Question : Inquiry for the item from vin****Sep 27, 2019

    Hi, can I know the width of belts. Because I wish to use with normal long pants. Thank you

    Answer : [Re] Inquiry for the item from vin****

    Dear cusotmer,
    Tesla appreciates for your interesting in.
    width 1.5 inches
    thanks.

  • Question : Inquiry for the item from cyn****Sep 05, 2019

    Hi,
    If my husband’s waist is 34”, I shd b ordering M or L?

    Answer : [Re] Inquiry for the item from cyn****

    Dear customer,
    we recommend M size.
    please refer to the size guide.
    thanks.

  • Question : Inquiry for the item from ngl****Sep 04, 2019

    Yes I ordered elastic belt but was not delivered as elastic belt!

    Answer : [Re] Inquiry for the item from ngl****

    Dear customer,
    According to the company policy, we can only exchange items in two cases-when the seller delivered,

    1. a wrong item
    2. a defective item

  • Question : Inquiry for the item from ngl****Aug 24, 2019

    I wanted to order the elastic belt but the belt arrived is not elastic..

    Answer : [Re] Inquiry for the item from ngl****

    Dear customer,
    According to the company policy, we can only exchange items in two cases-when the seller delivered,

    1. a wrong item
    2. a defective item

+View all Notice, FAQ, Q&A >>
TESLA WATERPROOF RAIN JACKET OUTDOOR MET01
TESLA WATERPROOF RAIN JACKET OUTDOOR MET01
Item Q&A
  • Question : Inquiry for the item from Cal****Sep 28, 2019

    Hi Seller,

    Is the hood detachable?
    If not can it be folded away?

    Answer : [Re] Inquiry for the item from Cal****

    Dear customer,
    You can fold your hat.
    thanks.

  • Question : Inquiry for the item from yus****Jul 01, 2019

    hi seller,

    can this use as windbreaker?

    thanks

    Answer : [Re] Inquiry for the item from yus****

    Dear customer,
    It can be used as a windbreaker.
    but We currently only have size XL and 2XL in CHC color.

    Question : [Re] Inquiry for the item from yus****

    when will be your black coming in?

    Answer : [Re] Inquiry for the item from yus****

    i will be purchasing 2XL BLK

    Question : [Re] Inquiry for the item from yus****

    got stock?

    Answer : [Re] Inquiry for the item from yus****

    Dear customer,
    Sorry, we don't have stock and any sooner plans to restock.

    Question : [Re] Inquiry for the item from yus****

    Only have chc?

    Answer : [Re] Inquiry for the item from yus****

    If have can change my order to this color?

    Question : [Re] Inquiry for the item from yus****

    can it be done? thanks

    Answer : [Re] Inquiry for the item from yus****

    okay, we'll change to CHC color.
    Thanks.

    Question : [Re] Inquiry for the item from yus****

    if have black will be better if not CHC. thanks

Tesla Womens Yoga Wear / Underlayer / Compression Wear Collection / Promotion(Limit 100 Qty)
Tesla Womens Yoga Wear / Underlayer / Compression Wear Collection / Promotion(Limit 100 Qty)
Item Q&A
  • Question : Inquiry for the item from sno****Sep 26, 2019

  • Question : Inquiry for the item from ohv****Sep 02, 2019

    Will you restock 05 TM-FUT02 Turtle Neck long Sleeves in size S?

    Answer : [Re] Inquiry for the item from ohv****

    Dear customer,
    Tesla appreciates for your interesting in.
    Sorry, we don't have any sooner plans to restock.
    Thanks.

  • Question : Inquiry for the item from fri****Jul 13, 2019

    hi seller, does the tops have padding inside? thanks

    Answer : [Re] Inquiry for the item from fri****

    Sorry, we don't have padding inside.

  • Question : Inquiry for the item from dim****Jun 25, 2019

  • Question : Inquiry from dim****Jun 25, 2019

+View all Notice, FAQ, Q&A >>
TESLA 2 in 1 / 3 in 1 Compression wear / Short&Long Pants / Tshirts / inner wear/ Dry fit / Fitness
TESLA 2 in 1 / 3 in 1 Compression wear / Short&Long Pants / Tshirts / inner wear/ Dry fit / Fitness
Item Q&A
  • Question : Inquiry for the item from joc****Sep 26, 2019

    Do you have the size chart for the pants? Thanks

    Answer : [Re] Inquiry for the item from joc****

    Dear customer,
    pleaser refer to the image.
    thanks.

    Question : [Re] Inquiry for the item from joc****

    Sorry.. can I have the top 1 as well...? Thanks

    Answer : [Re] Inquiry for the item from joc****

    Dear customer,
    Please refer to the detail page.
    (click on zoom in icom of item image to desplay more detail
    image + size guide)

  • Question : Inquiry for the item from 235****Sep 25, 2019

    Hi,

    Is it possible to order 'ALL BLUE' for AP-BLS01?

    Thank you.

    Answer : [Re] Inquiry for the item from 235****

    Dear customer,
    It is composed of sets.
    It's not available in any color you want.

  • Question : Inquiry for the item from pro****Sep 23, 2019

    Hi,

    For Waist 93cm, should choose which size?

    Thank you.

    Answer : [Re] Inquiry for the item from pro****

    Dear customer,
    It is difficult to recommend because it can vary depending on body shape and amount of muscle mass,
    Please refer to the detail page.
    (click on zoom in icom of item image to desplay more detail
    image + size guide)

  • Question : Inquiry for the item from pro****Sep 23, 2019

    Hi Trsla

    Kindly provide size chart for AO-BSP06.

    In Singapore, we are unfamiliar with the Korean size as we are using US and EU Sizing for clothing's.

    Funny that you do not cover the cost for return due to sizing issues???

    Thank you and have a nice day.

    Answer : [Re] Inquiry for the item from pro****

    Dear customer,
    This Product based on the Korea(한국,KOR),Japan(日本,JPN) size _ Not USA,EUR size

    Please refer to the detail page.
    (click on zoom in icom of item image to desplay more detail
    image + size guide)

    thanks.

  • Question : Inquiry for the item from vas****Sep 16, 2019

    Can I have rhe size chart for AO-BSP06

    Answer : [Re] Inquiry for the item from vas****

    Dear customer,
    please refer to the image.
    thanks.

+View all Notice, FAQ, Q&A >>
Tesla CQR Flexy Unisex Pants / tactical Pants / Military Cargo pants / Utility Operator Pants /
Tesla CQR Flexy Unisex Pants / tactical Pants / Military Cargo pants / Utility Operator Pants /
Item Q&A
  • Question : Inquiry for the item from 234****Sep 25, 2019

    [Waist Size]

    Dear Seller, how do we select the waist size ?

    Suppose, Waist Size = 38 inches, should we select Size 36, or 38 ?

    Answer : [Re] Inquiry for the item from 234****

    Dear customer
    Tesla appreciates for your interesting in.
    38 inch = 96cm = 36W
    thanks.

  • Question : Inquiry for the item from hen****Aug 02, 2019

  • Question : Inquiry for the item from yew****Jul 12, 2019

  • Question : Inquiry for the item from eyq****Jul 01, 2019

    Hello. Can i check if the womens cargo pants are out of stock?
    When will it be restocked? Thanks!

    Answer : [Re] Inquiry for the item from eyq****

    Dear customer,
    Tesla appreciates for your interesting in.
    Sorry, we don't have any sooner plans to restock.
    Thanks.

  • Question : Inquiry for the item from ger****May 18, 2019

    Can the side pockets be unpicked from the pants?

    Answer : [Re] Inquiry for the item from ger****

    Dear customer,
    we are sorry for the late reply.
    Our company is off on weekends.

    Side pockets are attached to pants and cannot be separated.

+View all Notice, FAQ, Q&A >>
Tesla® Mens Brief 2 in 1 / Underwear / Sports inner Panites /  Ultra light Stretch / mesh fabric / Q10 Promotion
Tesla® Mens Brief 2 in 1 / Underwear / Sports inner Panites / Ultra light Stretch / mesh fabric / Q10 Promotion
Item Q&A
  • Question : Inquiry from meg****Sep 23, 2019

    I bought this before and the size on the tag is
    US 2XL - EU 3XL

    What size do i purchase?

    Answer : [Re] Inquiry from meg****

    Dear customer,
    you choose 3XL size.
    please refer to the image.
    thanks.

    Question : [Re] Inquiry from meg****

    Ok noted.
    But there is no more 3XL for this model.
    Will it be restocked?
    Or discontinued?

    Answer : [Re] Inquiry from meg****

    Dear customer,
    If you don't see a choice, you can't buy the item.
    because the item is out of stock
    Sorry, we don't have any sooner plans to restock.
    Thanks.

    Question : [Re] Inquiry from meg****

    Ok noted

    Answer : [Re] Inquiry from meg****

    thanks, have a good day :)

  • Question : Inquiry for the item from mus****Aug 13, 2019

    Hi seller so when can i get my item.Thank u.

    Answer : [Re] Inquiry for the item from mus****

    Dear customer,
    Unable to check order number because it has not been confirmed.
    usually, it will be delivered today if you ordered it yesterday.
    please refer to the image.
    thanks.

  • Question : Inquiry related delivery from 239****Jun 30, 2019

    Since the exchanged item had been settled, will appreciate shipping schdule of the three orders with nos: 239233366,239233367 and 239233368. It has taken too long considering the orders were placed on 21th June.

    Answer : [Re] Inquiry related delivery from 239****

    Dear customer,
    we tried to change it to CYT, but we don't have it in stock, so we're changing it to CHC and preparing for delivery. we'll get ready and send it as soon as possible.

  • Question : Inquiry for the item from pgo****Jun 29, 2019

    Hi Seller,

    The size chart indicated for 06-TM-MBU06-KNV, is the cm maximum stretched size or un-stretched?

    I had difficulty to order as my waist is 73cm(M), bottom is 90cm(XL) and thigh 51cm(3XL).

    Please advise.

    Thanks

    Answer : [Re] Inquiry for the item from pgo****

    Dear customer,
    The size chart is un-stretched.
    It stretches about 3~4cm.
    -
    Dear customer,
    It is difficult to recommend because it can vary depending on body shape and amount of muscle mass,
    Please refer to the detail page.

  • Question : Inquiry related return and exchange from 239****Jun 27, 2019

    Had replied by enquiring about the delivery schdule for order nos, 298233367 and 298233368 and also mentioned that for the out-of-stock CQ-TSP203 KHK to be exchanged to either CQ-TSP203CYT or CQ-TSPCHC of the same size.
    Please don't let me reply the same question from you for the third time.

    Answer : [Re] Inquiry related return and exchange from 239****

    Dear customer,
    we apologize for this inconvenience.
    we'll change to CYT color
    Thanks.

+View all Notice, FAQ, Q&A >>
Tesla Woman yoga pants / Yoga Lounge Wear/ Sports pants / Pilates / Yoga / Fitness /
Tesla Woman yoga pants / Yoga Lounge Wear/ Sports pants / Pilates / Yoga / Fitness /
Item Q&A
  • Question : Inquiry for the item from ros****Sep 21, 2019

    Hi,

    I want to order this but no option to order. Can you advise me?
    Also, I always wear S and M but based on the measurement given, seem that my size will be L. Is your size guide correct?

    Answer : [Re] Inquiry for the item from ros****

    Dear customer,
    sorry, If you don't see a choice, you can't buy the item.
    because the item is out of stock

  • Question : Inquiry for the item from bee****Aug 09, 2019

    Hi, are u still selling TM-FBC50? I can’t find fhe option

    Answer : [Re] Inquiry for the item from bee****

    Dear customer,
    If you don't see a choice, you can't buy the item.
    because the item is out of stock
    we don't have any sooner plans to restock.
    Thanks.

  • Question : Inquiry for the item from lin****Jul 03, 2019

  • Question : Inquiry related return and exchange from gra****May 03, 2019

  • Question : Inquiry for the item from ele****Jun 11, 2019

+View all Notice, FAQ, Q&A >>
Tesla Hyper Dri Fit / Sports wear / tshirts / Short sleeve / Air Mesh short pants / Qoo10 Lowest
Tesla Hyper Dri Fit / Sports wear / tshirts / Short sleeve / Air Mesh short pants / Qoo10 Lowest
Item Q&A
  • Question : Inquiry for the item from kw1****Sep 20, 2019

  • Question : Inquiry for the item from ji-****Jul 20, 2019

    Limited colour and size selection. When will there be more stock?

    Answer : [Re] Inquiry for the item from ji-****

    Dear customer,
    Tesla appreciates for your interesting in.
    Sorry, we don't have any sooner plans to restock.
    Thanks.

  • Question : Inquiry for the item from joj****Apr 23, 2019

    The pants have pockets?

    Answer : [Re] Inquiry for the item from joj****

    Dear customer,
    Tesla appreciates for your interesting in.
    the pants have pockets.
    Thanks.

  • Question : Inquiry for the item from fai****Sep 03, 2018

    When will be 3xl dri fit polo for alm colours will be restock?

    Answer : [Re] Inquiry for the item from fai****

    Dear Customer,

    The dri fit products will be show up when they are ready with full of stocks, sorry for the inconvience. We just started renewing Tesla prodcuts, we will give a new and fresh resetting. Thanks!!

    Dear Customer,

    The dri fit products will be show up when they are ready with full of stocks, sorry for the inconvience. We just started renewing Tesla prodcuts, we will give a new and fresh resetting. Thanks!!

    (Sep 11, 2018 13:16)

  • Question : Inquiry for the item from eng****Jun 25, 2018

    TM-MTS04 in black for 3XL when restock?

    Answer : [Re] Inquiry for the item from eng****

    Hi, customer.
    The product will be renewed and registered. Thank you.

    Question : [Re] Inquiry for the item from eng****

    Oh so no more?

    Answer : [Re] Inquiry for the item from eng****

    The renewed product will be registered in a few days, so please wait a moment. Thank you.

+View all Notice, FAQ, Q&A >>
Tesla® AQUA SHOES / Ultra Light Unisex shoes / Men / Women / Beach / Promotion
Tesla® AQUA SHOES / Ultra Light Unisex shoes / Men / Women / Beach / Promotion
Item Q&A
  • Question : Inquiry for the item from roh****Sep 15, 2019

    Hi. Awaiting new stock. When will it come? Size n color im lookg for is not available now.

    Answer : [Re] Inquiry for the item from roh****

    Dear customer,
    Tesla appreciates for your interesting in.
    Sorry, we don't have any sooner plans to restock.
    Thanks.

  • Question : Inquiry for the item from liy****Sep 13, 2019

    Hi, may I know what is KKB & PBU colour means? Thank you.
    I want the blue one as attached in picture. What is the colour code?

    Answer : [Re] Inquiry for the item from liy****

    Dear customer,
    we are sorry for the late reply.
    Our company is off on weekends.
    -
    Please refer to the detail page.
    (click on zoom in icom of item image to desplay more detail
    image + size guide)

  • Question : Inquiry related delivery from glo****Jul 06, 2019

    if I order today when I can receive it ?

    Answer : [Re] Inquiry related delivery from glo****

    Dear customer,
    we are sorry for the late reply.
    Our company is off on weekends.
    -
    please refer to the image.
    thanks.

  • Question : Inquiry for the item from 243****Jun 27, 2019

    Could you please explain on the colour codings? KBU, LGW and the rest?

    Answer : [Re] Inquiry for the item from 243****

    Dear customer,
    Tesla appreciates for your interesting in.
    Sorry, we don't have any sooner plans to restock.
    Thanks.

테슬라 19SS 다이나믹 코튼 우먼 티셔츠 / 반바지
테슬라 19SS 다이나믹 코튼 우먼 티셔츠 / 반바지
Item Q&A
  • Question : Inquiry for the item from 260****Sep 07, 2019

    hi, is the shirt suitable for exercise? (walk/run)
    thank you.

    Answer : [Re] Inquiry for the item from 260****

    Dear customer,
    Of course, it's also suitable for exercise.
    thanks.

  • Question : Inquiry for the item from Cal****Aug 14, 2019

    Hi Seller,

    For the 2 pack TM-FBH44

    Are both pieces same colour?

    Answer : [Re] Inquiry for the item from Cal****

    Dear customer,
    Other colors are packaged.
    Thanks.