Q&A board

Q & A Lists
Item Question & Answer
2019 *New Arrival* fashion Spring Autumn Winter Jacket /Trench Coat / Winter Jacket / Jacket coat/
2019 *New Arrival* fashion Spring Autumn Winter Jacket /Trench Coat / Winter Jacket / Jacket coat/
Item Q&A
  • Question : Inquiry for the item from aga****Oct 20, 2019

    Hi, for coat in group 36 item kh-08, what temperature range can keep warm? Thanks.

    Answer : [Re] Inquiry for the item from aga****

    Hello:

    About 10 to 12 degrees.

  • Question : Inquiry for the item from aga****Oct 20, 2019

    Hi, what material is coat in group 36 item kh-08? What is the weight for M and L size? Thanks.

    Answer : [Re] Inquiry for the item from aga****

    Hello:
    Material: polyester + cotton
    About 0.4 KG - 0.6 KG

  • Question : Inquiry for the item from hen****Oct 07, 2019

    2019 new arrival winter Trench coat, eg KH-012 ..

    Answer : [Re] Inquiry for the item from hen****

    Hello:
    GROUP - 22 KH - 012,
    Material: polyester, not waterproof.
    thank you

  • Question : Inquiry for the item from hen****Oct 06, 2019

    Hi, what kind of material, is it wind resistant and water proof? Thanks.

    Answer : [Re] Inquiry for the item from hen****

    Hello:
    What item?

  • Question : Inquiry for the item from ker****Sep 29, 2019

+View all Notice, FAQ, Q&A >>
统一价格!买2 免费送货、2019秋冬羊毛大衣
统一价格!买2 免费送货、2019秋冬羊毛大衣
Item Q&A
  • Question : Inquiry for the item from sie****Oct 16, 2019

    Hi seller, what is the materal for dys05, does it hv lining? How cold can it take? Thanks.

    Answer : [Re] Inquiry for the item from sie****

    Hello:
    There's no lining,The temperature is above 12 degrees,Fabric: imitation fabric.

    Question : [Re] Inquiry for the item from sie****

    Hi seller, will like to ask for ur advice. I weigh 52kg, height 155cm, shoulder 40cm, should i take M or L size? Thanks.

    Answer : [Re] Inquiry for the item from sie****

    Hello:

    Like slim M size, like loose L size.

    Thank you

    Question : [Re] Inquiry for the item from sie****

    1 last Q.. the model dys5 shown for green colour, is slim or loose ? Thanks.

    Answer : [Re] Inquiry for the item from sie****

    dys5 , green color,slim design

  • Question : Inquiry for the item from sbn****Oct 19, 2019

    DYS 03 and DYS 04 is what material?
    Suitable for which range temperature?

    Answer : [Re] Inquiry for the item from sbn****

    Hello:

    DYS 03 Material:wool
    DYS 04:Material:Imitation of cashmere
    Suitable for under 10 degrees.

  • Question : Inquiry for the item from kik****Oct 16, 2019

    Hi I plan get the dys3 L size, can u please advise what size I should select for dys5 model size because the cutting size seem is different. My shoulder is around 38-39cm.

    Answer : [Re] Inquiry for the item from kik****

    Hello:
    Please tell me your height and weight.
    What do you like item Number? DYS-02? DYS-03?
    thank you

    Question : [Re] Inquiry for the item from kik****

    I’m 165 height, weight is around 60kg. Shoulder is 38-39cm, waist is ard 60cm. I’m like the model dys 03 & 05, but worry the cutting is smaller or bigger. Please advise. Thanks.

    Answer : [Re] Inquiry for the item from kik****

    dys 03 ,Suggest to buy L Size.
    dys 04,Suggest to buy XL Size.

    Question : [Re] Inquiry for the item from kik****

    Hi seller, is dys 04? Actually I’m look for dys05 >.< so it’s same? Get the XL? Or 2XL?

    Answer : [Re] Inquiry for the item from kik****

    ok.

    Question : [Re] Inquiry for the item from kik****

    So may I check what size I should select for dys-05?

    Answer : [Re] Inquiry for the item from kik****

    dys-05:Suggest to buy 2XL Size

    Question : [Re] Inquiry for the item from kik****

    Thanks

    Answer : [Re] Inquiry for the item from kik****

    You're welcome

  • Question : Inquiry for the item from aga****Oct 16, 2019

    Hi, DYS-02,Material: Imitation woolen cloth, does this keep warm? For what temp range? Will there be 'fur' that drop and stick to clothes? Is the coat heavy? Thanks.

    Answer : [Re] Inquiry for the item from aga****

    Hello:
    The size is different, the weight is different。
    Suitable for under 10 degrees,'fur' doesn't fall,It's not very heavy.

  • Question : Inquiry for the item from aga****Oct 16, 2019

    Hi, what is the weight of coat DYS-02 and 03? Thanks.

    Answer : [Re] Inquiry for the item from aga****

    Hello:
    About 0.5KG~0.8KG.
    thank you

+View all Notice, FAQ, Q&A >>
*买3免费送货* 2019 多色拼接连帽外套
*买3免费送货* 2019 多色拼接连帽外套
Item Q&A
  • Question : Inquiry for the item from wfp****Oct 17, 2019

    Hi Seller,

    May I know what’s the material like for these hoodies?

    Thanks and good day

    Answer : [Re] Inquiry for the item from wfp****

    Hello:

    Material: polyester

    Question : [Re] Inquiry for the item from wfp****

    Good morning and noted with thanks!

    Answer : [Re] Inquiry for the item from wfp****

    You're welcome

    Question : [Re] Inquiry for the item from wfp****

    (:

    Answer : [Re] Inquiry for the item from wfp****

    No problem, please don't reply this email, thank you.

【TIGERNU】Unisex Anti-Theft  Backpack/ Laptop Bag/Student backpack.
【TIGERNU】Unisex Anti-Theft Backpack/ Laptop Bag/Student backpack.
Item Q&A
  • Question : Inquiry related delivery from 262****Oct 06, 2019

  • Question : Inquiry for the item from fou****May 21, 2019

    Dear Seller,
    1) Are both PZQ-06 & PZQ-07 scratchproof and waterproof?

    2) What is the weight of both PZQ-06 & PZQ-07?

    3) What is the depth measurement of PZQ-06?
    Picture only show 46cmH x 32cmW but no depth.

    4) What are the dimensions of PZQ-07?
    Picture doesn't show any measurement.

    5) What is the difference between PZQ-06 and PZQ-07 other than design?

    Thank you!

    Answer : [Re] Inquiry for the item from fou****

    1) Are both PZQ-06 & PZQ-07 scratchproof and waterproof?
    Answer: yes.
    2) What is the weight of both PZQ-06 & PZQ-07?
    Answer:PZQ-06: 1.16KG PZQ-07:1.18KG.
    3) What is the depth measurement of PZQ-06?
    Picture only show 46cmH x 32cmW but no depth.
    Answer:depth.15cm
    4) What are the dimensions of PZQ-07?
    Picture doesn't show any measurement.
    Answer:depth.45cmX30cmX17CM
    5) What is the difference between PZQ-06 and PZQ-07 other than design?
    Answer: interior and exterior design are different.
    please Look at this picture.

    Thank you!

    Question : [Re] Inquiry for the item from fou****

    Thank you!

    Answer : [Re] Inquiry for the item from fou****

    You're welcome

  • Question : Inquiry for the item from lap****Apr 08, 2019

  • Question : Inquiry related delivery from App****Apr 08, 2019

    Ordered and paid my item since 30th March. Have not received anything yet from you. But here already indicated shipping on delivery since 2nd April. Please check when I’m suppose to receive my item. Order No. 293061386

    Answer : [Re] Inquiry related delivery from App****

    Hello:
    Display delivery.
    Received the project?

    Question : [Re] Inquiry related delivery from App****

    I have not received my bag yet

    Answer : [Re] Inquiry related delivery from App****

    Hello:
    I check with the express company,then Reply to you.
    thank you

    Are you sure you didn't receive the package?
    The express company replied: you have received the package.
    (Apr 09, 2019 13:15)

  • Question : Inquiry related delivery from App****Apr 09, 2019

    Have not received my bag. Please check

    Answer : [Re] Inquiry related delivery from App****

    Hello:
    I check with the express company.
    thank you

+View all Notice, FAQ, Q&A >>
Authentic 100%【TIGERNU】 Anti-Theft Unisex Breathable Laptop bag/Travel Backpack/
Authentic 100%【TIGERNU】 Anti-Theft Unisex Breathable Laptop bag/Travel Backpack/
Item Q&A
  • Question : Inquiry for the item from cha****Oct 04, 2019

    Hi,

    Will there be stock for TVA03 (violet) ?

    Answer : [Re] Inquiry for the item from cha****

    Hello:
    Happy National Day!
    Sorry, TVA03 (violet) out of stock.
    Look at the other colors.
    thank you

  • Question : Inquiry for the item from Jol****Sep 26, 2019

  • Question : Inquiry for the item from pra****Sep 24, 2019

  • Question : Inquiry for the item from yin****Sep 07, 2019

    Hi, which model is the lightest?

    Answer : [Re] Inquiry for the item from yin****

    Hello:
    lightest:TVA-07 AND TVA-08 AND TVB-05

  • Question : Inquiry for the item from ren****Aug 22, 2019

    TVA 03- can the zipper be locked? Is this bag a anti theft bag?

    Answer : [Re] Inquiry for the item from ren****

    Hello:
    can be locked,Anti-theft bag.

+View all Notice, FAQ, Q&A >>
2019 冰丝针织上衣/宽松上衣/清凉/透气
2019 冰丝针织上衣/宽松上衣/清凉/透气
Item Q&A
  • Question : Inquiry from dol****Oct 03, 2019

    Is there any re-stock for BSM01?

    Answer : [Re] Inquiry from dol****

    Hello:
    Happy National Day!
    Sorry, out of stock.
    Look at other styles.
    thank you

  • Question : Inquiry for the item from car****May 27, 2019

  • Question : Inquiry for the item from ang****Jun 03, 2019

  • Question : Inquiry for the item from stn****May 27, 2019

    Free size can chest104cm wear?

    Answer : [Re] Inquiry for the item from stn****

    Hello:
    You can wear, can be stretched, it's elastic.
    thank you

    Question : [Re] Inquiry for the item from stn****

    You are sure everytimes i buy free size i cant wear i wear xxl?

    Answer : [Re] Inquiry for the item from stn****

    Yes, suggestion Buy item BSM-02 BSM-03 BSM-06 The 3 styles

买5件免费送货、 2019 抗菌无痕冰丝内裤、纯棉裤裆
买5件免费送货、 2019 抗菌无痕冰丝内裤、纯棉裤裆
Item Q&A
  • Question : Inquiry for the item from bry****Sep 27, 2019

    Hi may I know which ones are low rise?

    Answer : [Re] Inquiry for the item from bry****

    Hello:
    NPA-06 and NPA-07 are low-waist

Buy 3 Free Shipping、 Multi-function large capacity wallet、Mobile phone bags
Buy 3 Free Shipping、 Multi-function large capacity wallet、Mobile phone bags
Item Q&A
PLUS SIZE  NEW ! FASHION LADY CLOTHING/BLOUSE/T-SHIRT/DRESS
PLUS SIZE NEW ! FASHION LADY CLOTHING/BLOUSE/T-SHIRT/DRESS
Item Q&A
  • Question : Inquiry for the item from Joy****Sep 18, 2019

  • Question : Inquiry for the item from yok****May 30, 2019

    What is the waist measurement for Group UK V15? Also Group UU V12. Need to know before purchase thanks

    Answer : [Re] Inquiry for the item from yok****

    Hello:
    Sorry, UK-V15 The factory did not propose waist measurement

    Question : [Re] Inquiry for the item from yok****

    Ok but can’t you ask the factory ? I need to know 2XL waist line only.

    Answer : [Re] Inquiry for the item from yok****

    Please be patient for a moment,I consult the factory.

    UK/V15 WAIST: Elastic waistline 62CM,can stretch it 85cm.
    UU-V12 WAIST:86CM.
    (May 31, 2019 16:10)

    Question : [Re] Inquiry for the item from yok****

    Ok many thins waist line too small for me.

    Answer : [Re] Inquiry for the item from yok****

    ok.

  • Question : Inquiry for the item from kuk****May 04, 2019

    Hi for the item UH V18 may I know what are the waist lengths after stretching?

    Answer : [Re] Inquiry for the item from kuk****

    Hello:
    LWaist stretch: 94CM
    LWaist stretch: 100CM

  • Question : Inquiry for the item from STP****Apr 11, 2019

  • Question : Inquiry for the item from kyu****Mar 13, 2019

+View all Notice, FAQ, Q&A >>
【TIGERNU】Oxford cloth Sling Bag for Unisex  Chest bags/  Outdoors Bags/
【TIGERNU】Oxford cloth Sling Bag for Unisex Chest bags/ Outdoors Bags/
Item Q&A
  • Question : Inquiry for the item from Ber****Sep 11, 2019

  • Question : Inquiry from Ber****Sep 11, 2019

  • Question : Inquiry for the item from teo****May 05, 2019

    What is the 8 ins ? I don't understand from where to where ?

    Answer : [Re] Inquiry for the item from teo****

    I am referring to the c07 black

    Question : [Re] Inquiry for the item from teo****

    Hello:
    This is the measurement picture.
    thank you

  • Question : Inquiry related delivery from ssu****Jan 08, 2019

    Hi, if I order now how long I can receive it? As I need it by 19 Jan.

    Answer : [Re] Inquiry related delivery from ssu****

    Just to confirm your have 003 design in rose colour in stock?

    Question : [Re] Inquiry related delivery from ssu****

    Hello:
    usually 5~7 delivered every day.
    thank you

  • Question : Inquiry for the item from mav****Sep 16, 2018

    Is this authentic?

    Answer : [Re] Inquiry for the item from mav****

    Hello:
    Brand bag.

+View all Notice, FAQ, Q&A >>
2019  New Loose  Linen pants/Linen Cotton Harem Pants/Wide Leg Pants
2019 New Loose Linen pants/Linen Cotton Harem Pants/Wide Leg Pants
Item Q&A
  • Question : Inquiry for the item from mkm****Sep 09, 2019

    Hi, my weight 74kg and waist 93cm. What size should I choose for design E and F?

    Answer : [Re] Inquiry for the item from mkm****

    Hello:

    TYPE- E andYTPE- F Suggest to buy 2xl

    thanks

  • Question : Inquiry for the item from Edn****Sep 07, 2019

    I would like to order Type J Grey colour. My waist is 84 cm. Should I order XL or XXL? Please advise.

    Answer : [Re] Inquiry for the item from Edn****

    Hello:

    Suggest to buy XL

  • Question : Inquiry for the item from hen****Jul 25, 2019

    Hi seller,
    Please tell me what are the colours for Tyoe ‘O’ and Type ‘W’. Please indicate as I do not know how to describe the colours especially those with patterns when ordering.Thanks!

    Answer : [Re] Inquiry for the item from hen****

    Hello:
    TYPE O,is Item no. A/B/C/D/E, which represents 5 colors.

    Type ‘W’.is Item no,A/B/C/D/, which represents 4 colors.

    thank you

  • Question : Inquiry related return and exchange from 244****Jun 19, 2019

    Can I exchange the item (black) to dark grey color?

    Answer : [Re] Inquiry related return and exchange from 244****

    Hello:
    can Exchange,You need to pay the freight fee to me.

  • Question : Inquiry for the item from 240****Mar 27, 2019

    Hi, do u have men size?

    Answer : [Re] Inquiry for the item from 240****

    Hello:

    Sorry, This style not have men's size.

    thanks.

+View all Notice, FAQ, Q&A >>
2019 Fashion Loose coat/casual jacket/knitted cardigan coat
2019 Fashion Loose coat/casual jacket/knitted cardigan coat
Item Q&A
  • Question : Inquiry for the item from mah****Aug 19, 2019

    Hi seller,

    May i know whats the material for jacket MX V15?

    Thank you.

    Answer : [Re] Inquiry for the item from mah****

    Hello:

    Material: cotton

  • Question : Inquiry for the item from soh****May 20, 2019

    Hi seller, I am 1.61m and 52kg. What size is right for V15 and V16? Thanks!

    Answer : [Re] Inquiry for the item from soh****

    Hello:
    MQ-V15 and MQ-V16?

    Question : [Re] Inquiry for the item from soh****

    Sorry, it's MX V15 and 16.

    Answer : [Re] Inquiry for the item from soh****

    MX V15 and 16. Suggest to buy M

    Question : [Re] Inquiry for the item from soh****

    Ok. Tks!

    Answer : [Re] Inquiry for the item from soh****

    You're welcome.

  • Question : Inquiry related return and exchange from 238****Dec 23, 2018

    Hi Seller,i am 1.63 53kg. i had ordered mov17 m siize pink. my order is 286223239. can i change to L size. Thanks

    Answer : [Re] Inquiry related return and exchange from 238****

    ok.

  • Question : Inquiry for the item from ked****Dec 22, 2018

    Hi i am 1.63 n 51kg . May i know what size to oder for mt v8.
    Thanks

    Answer : [Re] Inquiry for the item from ked****

    Hello:
    Suggest to buy L size.
    thank you

  • Question : Inquiry for the item from ked****Dec 22, 2018

    Hi i am 1.63 51kg. What size should i order for mk v18.
    If i order wrong size can i exchange. Thanks

    Answer : [Re] Inquiry for the item from ked****

    Hello:
    replace What size?

+View all Notice, FAQ, Q&A >>
Buy 2 free shipping、Flax shorts、 Casual broad-legged pants、Soft、Cool and Breathable
Buy 2 free shipping、Flax shorts、 Casual broad-legged pants、Soft、Cool and Breathable
Item Q&A
  • Question : Inquiry for the item from hem****Aug 19, 2019

    Hi
    My hips are about 110 cm. Will this fit or can you recommend a design? I like to wear a little loose
    Thanks

    Answer : [Re] Inquiry for the item from hem****

    Hello:

    STT-01, loose style.

    Please tell me your height and weight.

    thank you

    Question : [Re] Inquiry for the item from hem****

    Hi
    About 1.63m and weight abt 75kg
    Thanks

    Answer : [Re] Inquiry for the item from hem****

    Hi
    So 01 style in xl should fit right ?

    Question : [Re] Inquiry for the item from hem****

    STT-01,Suggest to buy XL

  • Question : Inquiry for the item from yhu****Jul 13, 2019

  • Question : Inquiry for the item from cha****Jul 09, 2019

    Hi, my weight 58kg, waist 78cm & hip 95cm.
    Pls advise what size for both design.

    Answer : [Re] Inquiry for the item from cha****

    Hello:
    STT-01,Suggest to buy L Size
    STT-02,Suggest to buy XL Size

    Thank you

  • Question : Inquiry for the item from gyw****Jun 29, 2019

    I bought total 4 pcs from you (Cart no. 127574028 and 127739368). First time I ordered 2 pcs of XL (white and light grey). The white one too tight, light grey ok ... so I thought to play safe, I order another 2 pcs of 2XL (navy and light blue). Today I just received the 2XL. The size difference is too huge! The light blue one is just right for me, similar to the previous XL light grey I have, but the 2XL navy is way too huge and baggy. The size although supposedly the same but actual size differs by too much!

    In the end I can only wear 2 out of the 4 I purchased. Could you suggest how this can be resolved?

    Answer : [Re] Inquiry for the item from gyw****

    Hello:
    I received your question,I'm sorry,We'll pass on your suggestion to the factory for improvement.
    Please email to me Deal with the problem, 2976695845@qq.com
    thank you

    Question : [Re] Inquiry for the item from gyw****

    How do you suggest we deal with this? I bought 4 but can only wear 2. :(

    Answer : [Re] Inquiry for the item from gyw****

    This problem has been dealt with.

    Thank you

    Question : [Re] Inquiry for the item from gyw****

    Thank you seller.

    Answer : [Re] Inquiry for the item from gyw****

    You're welcome

  • Question : Inquiry related delivery from kho****Jun 26, 2019

+View all Notice, FAQ, Q&A >>
2019 棉麻半身裙、休闲裙
2019 棉麻半身裙、休闲裙
Item Q&A
  • Question : Inquiry related delivery from bab****Aug 09, 2019

    Hi, when will Order no. 301344258 to 301344260 be posted out? When estimate to receive in Singapore? Thanks.

    Answer : [Re] Inquiry related delivery from bab****

    Hello:

    3~5 working days to Singapore.

    thank you

Fashion mens  pants/Casual pants/Jeans pants/
Fashion mens pants/Casual pants/Jeans pants/
Item Q&A
  • Question : Inquiry for the item from mwk****Aug 06, 2019

  • Question : Sizes on Group 47- VK05Sep 19, 2017

    Hey there, if there's a simpler way for me to get the english version of the sizes, it would really help. Thanks!

    Answer : [Re] Sizes on Group 47- VK05

    Hello:
    Click on the image and there will be 1 measurement.

  • Question : Pants DesignAug 30, 2017

  • Question : order no 219286956 (2)Jun 26, 2017

    hi please see the picture again, i took another photo for you. there's is no button at the waist at all. So i cannot button my pants or wear the pants at all. do u understand? thanks

    Answer : [Re] order no 219286956 (2)

    Hello:
    The pants I check it myself,I have a button before shipment is, don't know what's reason, the button is gone?

    Send back to China to help you exchange?

    Question : [Re] order no 219286956 (2)

    Yes sure, i can send back. But who will bear the shipping cost? There's no button at all. The other pants is ok, there is a button. I bought from u a lot of times, only this pants dont have a button and i'm not too sure why. Pls give me your address, let me know how to mail it back to you and the shipping cost. Thanks.

    Answer : [Re] order no 219286956 (2)

    I'm sorry.Don't send back to China,Tomorrow Resending Send a button to you, ok?
    Considering the Exchange back and forth time longer.

    Question : [Re] order no 219286956 (2)

    But if u send a button to me, i have to go to the tailor to sew the button on and I have to pay for it. Is it ok if u send me another pair of the same pants? I can send this back to you for exchange. Thanks.

    Answer : [Re] order no 219286956 (2)

    There's no need to go to the tailor, with a needle sewing is ok. it is very simple.
    Exchange Pants First to return to China , then received the pants pants, Resending send the pants.

    Question : [Re] order no 219286956 (2)

    hi ok i'll send the pants back to you because i do not know how to sew it on. pls tell me your address. and if u will bear the shipping cost. we can proceed with the exchange tomorrow once u give me the details and cost. thanks.

    Answer : [Re] order no 219286956 (2)

    (Please use Singapore postal + registered, if not registered, parcel lost,we are not responsible for,Be sure to write my Tel.)
    (Once package is sent back, please provide tracking number to me)ADD:NO.11, 4 alley Renhe,Jiahe street,(嘉禾街仁和四巷11号)Baiyun district,Guangzhou,Guangdong, China.
    postal code:510000
    Name:FU Qiyuan
    tel:15918024246

    Question : [Re] order no 219286956 (2)

    Who will borne the shipping cost back to China? You or me? Thanks.

    Answer : [Re] order no 219286956 (2)

    Hello:
    You help me first payment of postage, after receiving the parcel, we will refund the postage to you.
    Please send back to you as soon as possible.
    Receive packages, help you to exchange.
    thank you

    Question : [Re] order no 219286956 (2)

    ok sure noted. i'll have to check with qoo10 first on their side. will let you know once i post the item back to you. thanks.

    Answer : [Re] order no 219286956 (2)

    ok.

    Question : [Re] order no 219286956 (2)

    Dear FU mall,

    As instructed by qoo10 to mail the item out before 10th July, please find tracking number starting with RC as attached in the picture. The receipt is also attached. It costs $12.95. Thank you.

    Answer : [Re] order no 219286956 (2)

    Hello:
    Ok, received the parcel, ($12.95)we will refund to you.
    pants Help you to exchange?Or refund?
    Thank you.

    Question : [Re] order no 219286956 (2)

    Hi i like to exchange for Group 57, VK-04 BEIGE Size 28 as per my original order. Kindly update me on the 2 matters below:
    1) tracking number for the exchange pants and when will you ship it out.
    2) how long it will take for my refund on my Singpost shipping fees.
    Thanks.

    Answer : [Re] order no 219286956 (2)

    Hello:
    exchange for Group 57, VK-04 BEIGE Size 28?
    About 7 to 10 days will receive the parcel.
    Received the parcel, we will help you to shipment, then we return the freight to you,Usually 3 working days.
    Thanks.

    Question : [Re] order no 219286956 (2)

    Yes exchange for GROUP 57, VK-04 BEIGE SIZE 28. kindly let me know when the refund for shipping will take place and prepare my item. Thanks

    Answer : [Re] order no 219286956 (2)

    Hello:
    I'm sorry, GROUP57 VK-04 out of stock.
    can change the other styles?
    After receiving the parcel, we will leave a message to you.

    Question : [Re] order no 219286956 (2)

    you have removed all the new pants model. in that case, please give me some time to decide and look throught the pants again. thanks. i will update you on the exchange pants that i want.

    Answer : [Re] order no 219286956 (2)

    Ok, if there is no style you like, we will give you a refund.

    Question : [Re] order no 219286956 (2)

    Hi i am requesting for the pants below for exchange:

    GROUP : GROUP-47
    ITEM : VK-05
    Color(fill in) : SAPPHIRE
    Size(fill in)) : 28

    Is the pants in stock? When will you ship the pants out?

    Thanks.

    Answer : [Re] order no 219286956 (2)

    Hello:
    (1)We have applied for refund of freight (S$12.95),3 working days to your account.

    (2)GROUP : GROUP-47ITEM : VK-05Color(fill in) : SAPPHIRE,Size(fill in)) : 28,parcel has been shipped to you today,3-5 days to receive the package.
    Please look at the picture.

    Question : [Re] order no 219286956 (2)

    Hi ok thank you i'll monitor the refund amount. Can u give me the tracking number for the exchanged pants? Thanks.

    Answer : [Re] order no 219286956 (2)

    tracking number will be updated in the afternoon.

    We will update the tracking number for you this afternoon.
    Received your pant, when I opened the package, pants button appeared, pants button was cut of.
    To get the seller to pay the freight, to do something like this.
    It's very angry!

    Question : [Re] order no 219286956 (2)

    Hi no the pants did not have a front button when it was sent to me. It was not sewn onto the pants.I'm a long time customer of your shop and I've bought from you many times.
    Pls update me on the tracking number thanks.

    Answer : [Re] order no 219286956 (2)

    qxpress Tracking number: SG869016

  • Question : Inquiry for the item from mio****Jul 16, 2017

+View all Notice, FAQ, Q&A >>
★NEW ★ Elegant Fashion jumpsuits / Comfortable/suspender pants
★NEW ★ Elegant Fashion jumpsuits / Comfortable/suspender pants
Item Q&A
  • Question : Inquiry for the item from heh****Jul 27, 2019

    Group: LTB item 4
    Does this item have zipper? Thanks

    Answer : [Re] Inquiry for the item from heh****

    Hello:
    No zippers.

  • Question : Inquiry for the item from heh****Jul 23, 2019

    For Group LTV, item V2, black,

    1. Is there a zip on the jumpsuit? Else how do we wear it? Is it hard to slip it on?

    2. Is the inner top part of the jumpsuit (circled in the attachment)? Or is it our own’s?

    Thanks.

    Answer : [Re] Inquiry for the item from heh****

    3. Also what is the waist and hip size for L and XL? Thanks.

    Question : [Re] Inquiry for the item from heh****

    Hello:
    1. This one doesn't have a zipper.
    2. Neckline have with lining,It contains lining.
    3.Sorry, it's not measured.

  • Question : Inquiry for the item from nic****Nov 29, 2018

  • Question : Inquiry for the item from Dar****Oct 24, 2018

    Hi all item Instock?

    Answer : [Re] Inquiry for the item from Dar****

    Hello:
    Have in stock.
    If there is no stock, we will leave a message with you.

  • Question : Inquiry for the item from shi****Sep 26, 2018

    请问这款还有货吗?

    Answer : [Re] Inquiry for the item from shi****

    你好:
    有存货。
    库存数量不多了,只有10多件了。

+View all Notice, FAQ, Q&A >>
2019  Fashion cotton Embroidery  Blouse.
2019 Fashion cotton Embroidery Blouse.
Item Q&A
【买3件免费送货】2019 新到来冰丝t恤上衣
【买3件免费送货】2019 新到来冰丝t恤上衣
Item Q&A
2019 买3件免费送货! 冰丝 针织v领短袖/半袖t恤宽松
2019 买3件免费送货! 冰丝 针织v领短袖/半袖t恤宽松
Item Q&A
  • Question : Inquiry for the item from cha****Jul 13, 2019

    Hi, my weight 59kg, bust 88cm, waist 76cm & butt 94cm. Please advise size for both design.

    Answer : [Re] Inquiry for the item from cha****

    Hello:
    Suggest to buy XL SIZE.

2019 日系短袖t恤/青少年宽松圆领t恤
2019 日系短袖t恤/青少年宽松圆领t恤
Item Q&A
Special Offer !  Buy 3 free shipping、Ultra thin underwear without steel ring、Japanese bra、Breathabl
Special Offer ! Buy 3 free shipping、Ultra thin underwear without steel ring、Japanese bra、Breathabl
Item Q&A
  • Question : Inquiry for the item from thc****Jun 27, 2019

    All design have no wire? Thanks

    Answer : [Re] Inquiry for the item from thc****

    Good morning!
    All design No rims bra.
    thank you

  • Question : Inquiry for the item from S79****Jun 11, 2019

    Are these bras wireless bras?

    Answer : [Re] Inquiry for the item from S79****

    Hello:
    No rims Underwear.
    thank you

  • Question : Inquiry for the item from sow****Jun 01, 2019

    Sizing; underbust 85 cm n bust 98 cm what size shld I buy for all styles

    Answer : [Re] Inquiry for the item from sow****

    Hello:
    Buy according to your usual size.
    thank you

2019双面渔夫帽/休闲百搭遮阳帽/夏天太阳帽
2019双面渔夫帽/休闲百搭遮阳帽/夏天太阳帽
Item Q&A
  • Question : Inquiry for the item from 239****Jun 23, 2019

    Dear FU Mall Seller,

    Re Sun Hat Model MJA-06 Black Front Side, how do we select PINK flower underside, NOT Yellow flower underside?

    Thank you

    Answer : [Re] Inquiry for the item from 239****

    Hello:
    Choose pink,
    thank you

New Arrival ! Fashion embroidery Blouse/Casual Shirt/Loose Blouse/Work Shirt
New Arrival ! Fashion embroidery Blouse/Casual Shirt/Loose Blouse/Work Shirt
Item Q&A
  • Question : Inquiry for the item from tin****Jun 09, 2019

    Dear seller, i notice that some items with shoulder length of 36 and 37 were classified under L and XL. Does that mean they are of smaller cutting? Look forward to your prompt reply

    Answer : [Re] Inquiry for the item from tin****

    Hello:
    Different sizes, there will be a little Size difference.

    Question : [Re] Inquiry for the item from tin****

    So if my shoulder length is 37cm, i must buy XL?

    Answer : [Re] Inquiry for the item from tin****

    yes.

  • Question : Inquiry for the item from mis****Jan 01, 2019

New Style! Japanese No Rims Bra/Will Breathe Bra
New Style! Japanese No Rims Bra/Will Breathe Bra
Item Q&A
  • Question : Inquiry for the item from Jea****May 23, 2019

    Hi which model comes with thick padding for push up effect?

    Answer : [Re] Inquiry for the item from Jea****

    Hello:
    SGV-01 A/B pass cup, thick style.
    thank you

    Question : [Re] Inquiry for the item from Jea****

    Can u kindly send a photo of it with the back of the bra?

    Answer : [Re] Inquiry for the item from Jea****

    please Look at the pictures.

  • Question : Inquiry for the item from syj****Aug 15, 2018

    Are the straps removable?

    Answer : [Re] Inquiry for the item from syj****

    Hello:
    What Item?

    Question : [Re] Inquiry for the item from syj****

    2,7,10 and 14

    Answer : [Re] Inquiry for the item from syj****


    Straps can removable.

    Question : [Re] Inquiry for the item from syj****

    Okay thanks!

    Answer : [Re] Inquiry for the item from syj****


    You're welcome

  • Question : Inquiry for the item from mis****Jun 17, 2018

    Just curious as to what are the sizes compared to American bras if you can answer that I want one of each there is no sizing chart at all

    Answer : [Re] Inquiry for the item from mis****

    Hello:
    This is measurement picture

Special Offer S$6.99、Last  one day 、100% silk bra、 Lace ring-free underwear、 Cool、 Breathable 、 Comfo
Special Offer S$6.99、Last one day 、100% silk bra、 Lace ring-free underwear、 Cool、 Breathable 、 Comfo
Item Q&A
  • Question : Inquiry for the item from 260****May 22, 2019

    Does the bra comes with padding?

    Answer : [Re] Inquiry for the item from 260****

    Hello:
    Sorry, no padding.
    thank you

  • Question : Inquiry for the item from ser****May 20, 2019

2019 网纱吊带打底裙/莫代尔宽松拼接蕾丝背心连衣裙/大尺码
2019 网纱吊带打底裙/莫代尔宽松拼接蕾丝背心连衣裙/大尺码
Item Q&A
  • Question : Inquiry for the item from jen****May 17, 2019

    what are your XL measurements?

    Answer : [Re] Inquiry for the item from jen****

    Hello:
    link inside Measure the dimensions.
    thank you