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Q & A Lists
Item Question & Answer
TIG New arrivals Dress for any occasions Nett pricing
TIG New arrivals Dress for any occasions Nett pricing
Item Q&A
  • Question : Inquiry for the item from wei****Oct 14, 2019

  • Question : Inquiry for the item from erv****Oct 15, 2019

    Hi, may I know if Design 40, selection for black is to click the gray color option as I don’t seem to find black color to deal on my preferred purchase . However was duly found an exceptional gray that was not advertised among all colors in those listed pictures which seems to be the odds that I make guess presume that was an error in contra of black that was presented among instead.
    Please correct me so as to make the right decision to proceed on my intended purchase. Thanks.

    Answer : [Re] Inquiry for the item from erv****

    Thanks for pointing this out for us, it should have been black, we have rectified the options, thank you.

  • Question : Inquiry for the item from cla****Aug 08, 2019

    Hi please have the courtesy to reply me. Thanks.

    Answer : [Re] Inquiry for the item from cla****

    Apologise for the late reply as our SG team is away for a holiday during the long weekend, we have proceeded to send out your other item while we wait for the restock of the item (which will likely take 3-4 weeks, thank you)

    Question : [Re] Inquiry for the item from cla****

    Hi has the item been restock?

    Answer : [Re] Inquiry for the item from cla****

    Our supplier has replied that the item has not yet been restocked, thank you.

  • Question : Inquiry related delivery from ivy****Sep 01, 2019

    Hi, my order was placed on 7th Aug but I have yet receive my items.. it’s been more than 3 weeks, please advise.

    Answer : [Re] Inquiry related delivery from ivy****

    We are check on the status of your package and may re-dipsatch this evening should there be a discrepancy, thank you.

    Question : [Re] Inquiry related delivery from ivy****

    Hi, so what’s the outcome?

    Answer : [Re] Inquiry related delivery from ivy****

    Any updates?

    Question : [Re] Inquiry related delivery from ivy****

    We have proceeded to re-dipsatch the items, the new package should reach you in 3-4 working days, thank you.

  • Question : Inquiry related delivery from koh****Aug 18, 2019

    May I know when will my item be shipped? Thank you.

    Answer : [Re] Inquiry related delivery from koh****

    Apologise that due to the backlog of orders from our National Day Weekend, there is a delay in the shipment of our orders, your order has been processed last Thursday and shipped via CNSGS0006402142, thank you.

+View all Notice, FAQ, Q&A >>
TIG SALE ★ KNITTED CARDIGAN ★ JACKET ★ XS - XXL ★ PLUS SIZE
TIG SALE ★ KNITTED CARDIGAN ★ JACKET ★ XS - XXL ★ PLUS SIZE
Item Q&A
  • Question : Inquiry related delivery from lee****Oct 18, 2019

  • Question : Inquiry related delivery from luv****Aug 22, 2019

    Hi, something wrong with the limit for free shipping? Can only buy 2 but free shipping is for above $16.

    Answer : [Re] Inquiry related delivery from luv****

    Yeap thanks for pointing this to us, we have just rectifed it!

  • Question : Inquiry from sie****Aug 20, 2019

    Hello, why you don’t allow me to buy 2 cardigans at the same price of $7? Your page on Qoo10 said each customer can buy 2. This is a repeat order as I’ve bought 2 just two weeks ago.

    Answer : [Re] Inquiry from sie****

    Hi, our Q10 manager mention to us that the deal is only available for max 2 pieces per account, perhaps you may need to confirm your delivery for both before the next purchase, thank you.

  • Question : Inquiry related delivery from goh****Aug 17, 2019

    Hi is my item mailed?

    Answer : [Re] Inquiry related delivery from goh****

    Apologse that due to the backlog of orders faced during the National Day Weekend, there is some delay in the shipment of orders, your package has been shipped via CNSGR0007045838 last Friday, thank you.

  • Question : Inquiry for the item from jes****Aug 08, 2019

    Hi seller, notice there are two pricing , $7 and $19.9, may I know is there a difference in quality or any other reason for the different pricing?. Tks

    Answer : [Re] Inquiry for the item from jes****

    No, there is no difference in Quality, Q10 has created another listing for promotion as the other listing has exceeded the number of times for promotion, thank you.

+View all Notice, FAQ, Q&A >>
TIG SALE  ★ MIX N MATCH STYLE MODAL/WORK APPARELS★ M- XL ★ 4 COLORS
TIG SALE ★ MIX N MATCH STYLE MODAL/WORK APPARELS★ M- XL ★ 4 COLORS
Item Q&A
TIG SALE  ★ FLORAL MAXI JUMPSUIT ★ FREE SIZE ★ 4 COLORS
TIG SALE ★ FLORAL MAXI JUMPSUIT ★ FREE SIZE ★ 4 COLORS
Item Q&A
  • Question : Inquiry for the item from cas****Oct 15, 2019

    does waist has elastic band?

    Answer : [Re] Inquiry for the item from cas****

    Yes the waist for this is elastic, thank you.

TIG SALE  ★ COMFY CASUAL PULLOVER HOODIES ★ FREE SIZE PLUS SIZE ★ 6 COLOR
TIG SALE ★ COMFY CASUAL PULLOVER HOODIES ★ FREE SIZE PLUS SIZE ★ 6 COLOR
Item Q&A
  • Question : Inquiry for the item from KPF****Oct 14, 2019

    What is the measurement for size S?If my bust is about 34inch,what size should I get?Thank yoi

    Answer : [Re] Inquiry for the item from KPF****

    Thank you

    Question : [Re] Inquiry for the item from KPF****

    Hi, we have just re-updated the size chart thank you, we have seen that you opted for Size S, which is the recommended size for you, thank you.

TIG SALE ★ SUMMER COLLECTION ★ ROMPER ★ TOP ★  FREE SIZE ★ SIZE S - L ★ FESTIVE OFFICE ★ TRAVEL ★
TIG SALE ★ SUMMER COLLECTION ★ ROMPER ★ TOP ★ FREE SIZE ★ SIZE S - L ★ FESTIVE OFFICE ★ TRAVEL ★
Item Q&A
  • Question : Inquiry from mat****Oct 08, 2019

    Hi, I cannot apply the 15% storewide discount. Why? Thanks.

    Answer : [Re] Inquiry from mat****

    Pls ignore the earlier enquiry. I managed to apply the discount afterall. My apologies. Thank you.

    Question : [Re] Inquiry from mat****

    Hi, noted on your latest query, thank you.

  • Question : Inquiry for the item from Eva****Sep 28, 2019

  • Question : Inquiry related return and exchange from pro****Jun 12, 2019

    HI... my order was delivered.. the size is too small for me... how do i return and what is the refund process

    Answer : [Re] Inquiry related return and exchange from pro****

    Hi, may we have your order number? Thank you.

    Question : [Re] Inquiry related return and exchange from pro****

    My order number is 295786704

    Answer : [Re] Inquiry related return and exchange from pro****

    We allow returns, brand new in packaging with tag within 7 days after items delivered.

  • Question : Inquiry for the item from lin****Jun 11, 2019

  • Question : Inquiry for the item from tin****Jun 09, 2019

    Hi, does design 18 come with belt as shown in the picture?

    Answer : [Re] Inquiry for the item from tin****

    Yes there is a belt for this item, thank you.

+View all Notice, FAQ, Q&A >>
TIG SALE  ★ CASHMERE DEEP V AND ROUND NECK COMFY CARDIGANS ★ FREE SIZE PLUS SIZE ★ 15 COLORS
TIG SALE ★ CASHMERE DEEP V AND ROUND NECK COMFY CARDIGANS ★ FREE SIZE PLUS SIZE ★ 15 COLORS
Item Q&A
  • Question : Inquiry for the item from alj****Sep 29, 2019

    Can this cardigan be machine-washed?

    Answer : [Re] Inquiry for the item from alj****

    Yes, however kindly handwash for the first wash under cold water, thank you.

  • Question : Inquiry for the item from dap****Sep 27, 2019

  • Question : Inquiry for the item from 246****Sep 26, 2019

  • Question : Inquiry for the item from pri****Sep 26, 2019

    Hi seller, 3XL not available for deep v and round neck collar? Normal V neck is 100% cashmere as well?

    Answer : [Re] Inquiry for the item from pri****

    Hi, thank you, for pointing it out, we have rectified the options, yes all 3 designs are all of the same material, thank you.

TIG ★ ELASTIC WAIST COMFY CAPRI PANTS ★ 4 COLORS ★ SIZE S - XL PLUS SIZE AVAILABLE
TIG ★ ELASTIC WAIST COMFY CAPRI PANTS ★ 4 COLORS ★ SIZE S - XL PLUS SIZE AVAILABLE
Item Q&A
  • Question : Inquiry for the item from con****Sep 08, 2019

    I m v confuse about the size. I use to wear 36 to 38 M. M 51kg not fat. 1.52m.what size must I order. Can I enjoy 15% disc for my 1st order

    Answer : [Re] Inquiry for the item from con****

    We will recommend size S, you should be able to use the 15% off coupon, thank you.

  • Question : Inquiry related cancel and refund from ais****Apr 19, 2019

    Hi seller, my Cart No : 126044786. I ordered 1 light grey and 1 white pant. But I received 1 light grey and 1 blue, see attached photo. Will you send out 1 white pant to me.. ............

    Jen

    Answer : [Re] Inquiry related cancel and refund from ais****

    We apologise for this inconvenience caused, would you like to accept the Blue pants at an additional 15% off, or you prefer that we re-send the White pants and the Blue pants to be return back to us, thank you.

    Question : [Re] Inquiry related cancel and refund from ais****

    Hi seller, I accept blue pant with additional 15% off. How do I get 15% money?

    Answer : [Re] Inquiry related cancel and refund from ais****

    Hi seller, I accept blue pant with additional 15% off. How do I get 15% money?

    Question : [Re] Inquiry related cancel and refund from ais****

    We have partially refunded you via Qoo10, kindly checked if it has been received, thank you.

    Answer : [Re] Inquiry related cancel and refund from ais****

    Hi seller, I have received the 15% discount in Qoo10. Thanks

    Question : [Re] Inquiry related cancel and refund from ais****

    Hi seller, I have received the 15% discount in Qoo10. Thanks

    Answer : [Re] Inquiry related cancel and refund from ais****

    Thank you.

  • Question : Inquiry for the item from ali****Apr 08, 2019

    125622140 cart no.

    Still have not received .
    .please refund.

    Answer : [Re] Inquiry for the item from ali****

    Your package is with Singpost since 21st March, there is a failed delivery, we have since contacted Singpost and they will be contacting you to re-deliver the package.

  • Question : Inquiry for the item from ali****Apr 08, 2019

    Cart no.125622140.

    Still have not receive my item. Please check. It has been more then amonth

    Answer : [Re] Inquiry for the item from ali****

    Your package is with Singpost since 21st March, there is a failed delivery, we have since contacted Singpost and they will be contacting you to re-deliver the package.

  • Question : Inquiry related delivery from Ule****Apr 04, 2019

    Hi Seller,

    It's been almost a month since i purchased your pants. It was delivered to the wrong address and till todate i still didn't get my items.

    Can you please refund the money to me?

    Answer : [Re] Inquiry related delivery from Ule****

    Your item has been sent via Ninjavan, however as the package is mis-delivered Ninjavan is also trying to verify the status with you before we can provide with any refund, kindly allow for the investigation to go thru as they will be contacting you with regards to your delivery, or kindly provide an email thank you.

+View all Notice, FAQ, Q&A >>
TIG SALE ★ BOHEMIAN STYLE 2 PIECE SET ★ FREE SIZE SALE DRESS
TIG SALE ★ BOHEMIAN STYLE 2 PIECE SET ★ FREE SIZE SALE DRESS
Item Q&A
  • Question : Inquiry for the item from 240****Aug 23, 2019

    Hello Seller

    Do you have a bigger size like XL, XXL or more.

    What is the bust and bottom measurement? Not indicated.

    Will the red colour fade after wash ?

    Answer : [Re] Inquiry for the item from 240****

    Apologise that we only have free size for this, M Bust: 80cm, L Bust: 84cm, sorry we do not have the bottom measurements only the waist for this, for first wash, we will recommend to handwash under cold water, thank you

    Question : [Re] Inquiry for the item from 240****

    Noted, please let me know if you plan to make a bigger size (red, navy blue, black etc) thanks.

    Answer : [Re] Inquiry for the item from 240****

    Noted, we will feedback to our supplier for this, thank you.

TIG ★ ARTY FARTY SLEEVELESS BLOUSE ★ FREE SIZE ★ SIZE S - L ★ 1 COLOR ★
TIG ★ ARTY FARTY SLEEVELESS BLOUSE ★ FREE SIZE ★ SIZE S - L ★ 1 COLOR ★
Item Q&A
TIG SALE ★ LACED PEPLUM BLOUSE ★ FREE SIZE
TIG SALE ★ LACED PEPLUM BLOUSE ★ FREE SIZE
Item Q&A
TIG ★ COTTON TEES COLLECTION ★ FREE SIZE ★ 15 DESIGNS ★
TIG ★ COTTON TEES COLLECTION ★ FREE SIZE ★ 15 DESIGNS ★
Item Q&A
  • Question : Inquiry for the item from kam****Aug 05, 2019

    Will there be any Time Sale again soon?

    Thank you.

    Answer : [Re] Inquiry for the item from kam****

    Hi, likely no time sale for this listing, thank you.

TIG SALE ★ KNITTED CARDIGAN ★ JACKET ★ XS - XXL ★ PLUS SIZE
TIG SALE ★ KNITTED CARDIGAN ★ JACKET ★ XS - XXL ★ PLUS SIZE
Item Q&A
  • Question : Inquiry related delivery from for****Jul 29, 2019

    Hi, when will I received my order 298920804/5? It has been weeks

    Answer : [Re] Inquiry related delivery from for****

    We have re-dispatched your item as they should have arrived by now for your package while we investigate on your initial package with our courier, apologise for this inconvenience caused. You can expect to receive your re-dispatched package this week.

  • Question : Inquiry related delivery from luv****Jul 24, 2019

    The free shipping is for above $15 but you only allow 2 quantity which gonna cost $14 so no matter I won’t benefit from the free shipping?

    Answer : [Re] Inquiry related delivery from luv****

    Maybe you can purchase from here as it is buy 2 free shipping https://www.qoo10.sg/item/TIG-EXCLUSIVES-TIG-SALE-KNITTED-CARDIGAN-JACKET-XS-XXL-PLUS-SIZE/659278140, thank you.

  • Question : Inquiry related delivery from sou****Jul 20, 2019

    Dear seller,
    Could you confirm my orders :
    299226888 & 299226889.
    Status is still Shipping Requested. Orders placed on 8/7/19.
    Thanks

    Answer : [Re] Inquiry related delivery from sou****

    Unsure if you have received our Qpost that Mint Green 4L is in restocking mode and if you would lke to opt for another color (all available except for Mint Green, Violet, Tannic Blue, Yellow, Water Blue), Thank you.

    Question : [Re] Inquiry related delivery from sou****

    Didn't receive any post till now. But it's ok, so long there is reply why the long wait. I was very worried the orders didn't go through at all. Thank you for the reply. Can change to Sappire Blue since no Mint Green, 4XL for size please. Thank you

    Answer : [Re] Inquiry related delivery from sou****

    Our warehouse has proceeded with Sapphire Blue and your package has been shipped via CNSGR0006386750, thank you.

  • Question : Inquiry related delivery from bre****Jul 18, 2019

    Hi, may I check when will I be receiving the cardigans? Thank you.

    Answer : [Re] Inquiry related delivery from bre****

    We are checking with Singpost and it seems that delivery will take place today, thank you.

  • Question : Inquiry related delivery from 240****Jul 15, 2019

    Dear Seller,

    Order No. 299351837 & 299351838

    Could you help to confirm my orders as the shipping status is still under requested
    after so many days I have placed the order

    Thank you in advance.

    Answer : [Re] Inquiry related delivery from 240****

    Due to our overwhelming orders, there is some delay in processing by our warehouse team, your package is scheduled for shipment today, apologise for this inconvenience caused.

    Question : [Re] Inquiry related delivery from 240****

    Thank you Seller for your prompt reply, duly noted and thank you very much for your kind arrangements.

    Answer : [Re] Inquiry related delivery from 240****

    Your items have been processed via CNSGS0005557086 and you can expect to receive them this week, thank you for your kind understanding!

+View all Notice, FAQ, Q&A >>
TIG SALE ★ HIGH WAIST SHORTS ★ DENIM ★  XS - 3L ★ PLUS SIZE
TIG SALE ★ HIGH WAIST SHORTS ★ DENIM ★ XS - 3L ★ PLUS SIZE
Item Q&A
  • Question : Inquiry related delivery from asl****Jul 08, 2019

  • Question : Inquiry related return and exchange from Aba****Apr 29, 2019

  • Question : Inquiry related delivery from 238****Apr 05, 2019

    Hi, I have not received the item. I thought it was going to be sent by Singpost normal mail?

    Answer : [Re] Inquiry related delivery from 238****

    May we have your order number? Thank you.

    Question : [Re] Inquiry related delivery from 238****

    290847183

    Answer : [Re] Inquiry related delivery from 238****

    Your item has been returned to us by Ninja Van on the 14th MARCH due to 3 failed delivery attempts to contact you and to deliver the package, kindly let us know if you wish for us to re-send the package, a top up of $2.90 will be needed, thank you.

    Question : [Re] Inquiry related delivery from 238****

    How to pay the top up?

    Answer : [Re] Inquiry related delivery from 238****

    You may send the top up to POSB SAVINGS 131-42747-6, thank you.

    Question : [Re] Inquiry related delivery from 238****

    Transfer just done. Pls re-send the shorts

    Answer : [Re] Inquiry related delivery from 238****

    Noted, we will proceed to re-send the package this evening.

  • Question : Inquiry for the item from 242****Apr 02, 2019

    Hi,

    Your item price has increase from $9.90 to $14.90 now.
    Thought can use the 30% coupon but not able to.
    Pls adv why is it so.

    Answer : [Re] Inquiry for the item from 242****

    The item will be under-going time sale at $9.90 very soon, kindly look out for it, thank you.

    Question : [Re] Inquiry for the item from 242****

    had waited 3 days but still no time sale yet right?

    Answer : [Re] Inquiry for the item from 242****

    As the time sale items are selected by Qoo10, we are only able to wait for them to support the price first, thank you.

  • Question : Inquiry for the item from shi****Mar 23, 2019

    Hi, may i know when i can receive my item? according to tracking status it has been in singapore since 6th march..pls advise.

    Answer : [Re] Inquiry for the item from shi****

    Your item has been transferred to Ninjavan for local delivery for your item, thank you.

    Question : [Re] Inquiry for the item from shi****

    Can i know when i will get the tracking number? my tracking status has not been updated since 6th March.

    Answer : [Re] Inquiry for the item from shi****

    We have tracked that your package has just been delivered yesterday, thank you.

    Question : [Re] Inquiry for the item from shi****

    Hi, that package that was delivered yesterday is a DIFFERENT item that i ordered from your shop. not the shorts. I ordered the shorts a month ago but have yet to receive it. please verify and advise accordingly.

    Answer : [Re] Inquiry for the item from shi****

    Noted, we are checking with our warehouse, to confirm that the Black 3L shorts is not included in the package with the top? Thank you.

    Question : [Re] Inquiry for the item from shi****

    Yes, only the top was delivered and the shorts was not inside the package. Thank you.

    Answer : [Re] Inquiry for the item from shi****

    We have re-dispatched your item via CNSGS0003187059 yesterday, we believe our warehouse has missed out on including in the package, you can expect to receive this item within 4-5 working days, thank you.

    Question : [Re] Inquiry for the item from shi****

    Hi, I received the shorts yesterday. Thank you.

    Answer : [Re] Inquiry for the item from shi****

    Thank you

+View all Notice, FAQ, Q&A >>
TIG ★ FLEXIBLE COMFY BOW TIE FLATS ★ FREE SIZE ★ 3 COLORS★
TIG ★ FLEXIBLE COMFY BOW TIE FLATS ★ FREE SIZE ★ 3 COLORS★
Item Q&A
  • Question : Inquiry for the item from mst****Jul 04, 2019

    Hi, u put buy 2 free shipping but then limit to only 1qty per person per day, then how to get free delivery? Can u change to free delivery instead?

    Answer : [Re] Inquiry for the item from mst****

    We have asked our Qoo10 manager to rectify the listing

  • Question : Inquiry for the item from Jul****Jul 03, 2019

    Hi seller, how to get promotion price for $7? I have tried, there is no way to apply shop coupon

    Answer : [Re] Inquiry for the item from Jul****

    Hello, the price has been adjusted now to $7 and I have placed my order. Thk you for the good deal 👍🏻

    Question : [Re] Inquiry for the item from Jul****

    Thank you for your order, it will be shipped out shortly. :)

  • Question : Inquiry for the item from est****Jul 02, 2019

  • Question : Inquiry for the item from lyt****Apr 21, 2019

    My foot size is 240, what sizes would you recommend for ballet flat shoes and work pump shoes. Thanks

    Answer : [Re] Inquiry for the item from lyt****

    Hi, do you usually wear size 38 for your shoes? Will recommend the same size for both, thank you.

TIG SALE ★ CASUAL LAYERED CHIFFON SKIRT ★ FREE SIZE
TIG SALE ★ CASUAL LAYERED CHIFFON SKIRT ★ FREE SIZE
Item Q&A
  • Question : Inquiry related delivery from Pea****Jun 10, 2019

    Hi Seller,
    Item ordered in 10th May till date not yet received. pls advise or refund if cannot delivery.
    CNSGR0004495792

    Answer : [Re] Inquiry related delivery from Pea****

    We have contacted Roadbull to contact you for re-delivery as your package as there is a failed delivery from 21st MAY, the redelivery should take place shortly, thank you.

    2019-May-18 Sat. 09:41:00 parcel has arrived at the destination
    14:02:00 wrapped in destination clearance
    14:02:00 parcel completed at the destination clearance
    2019-May-20 Mon. 18:46:18 to the destination distribution center
    2019-May-21 Tues. 02:38:22 destination distribution center issued
    21:09:08 signing success
    21:58:11 delivery failed, please contact customer service

    Question : [Re] Inquiry related delivery from Pea****

    Hi the Roadbull you engaged asked me to pay for the redelivery, why should I pay so as in the 1st place I already indicate clearly my delivery time during my order in the Remark after 6pm. There is no one at home before 6pm and why still come to deliver?. I have written it clearly. Pls check my order and I'm have already paid for the shipping rate when ordered time why I'm asked to pay again when your courier cannot follow the instruction?
    I'm not going to make any payment for the redelivery, pls check with the courier to arrange and send the item to me after 6pm if not item not received, seller to make full refund of the item asap.

    Answer : [Re] Inquiry related delivery from Pea****

    We already placed the memo in the courier, as per your memo Wkday delivery Strictly after 6pm. For wkend pls contact 1st before delivery.** Kindly note DO NOT DELIVERY DURING 18th May to 25th May.**, we have called Roadbull already, there have been 3 attempts to your house deliveries, once on a Saturday, once at 5 plus PM and the other one at 6 plus PM. There is a charge for Roadbull at $5 for COD if the attempt exceeds 3 attempts. We are willing to absorb half of this delivery fee if you wish to proceed with your order, the timing is too narrow for delivery, or to provide another address like an office address is better, thank you.

    Question : [Re] Inquiry related delivery from Pea****

    Hi Seller, 5pm plus I'm still at work. For the Saturday, they did not give me call before delivery.
    The RoadBull service is a terrible courier. They informed to me that the below reply.
    >> As per our records for this order, we did not receive any time request from the sender and in fact the sender had booked for delivery services between 9am - 10pm, hence we are unable to amend the delivery time frame.
    Which attempt of dates they sent after 6pm?
    Pls note there is no one at home during 9am to 6pm. Therefore, I will not absorb any half of the redelivery fee as I have informed clearly to be after 6pm. If you want to arrange the resend, pls inform to resend today after 6pm. As tmr I will not be in Singapore till Sunday (13-16 not in). For your information, I have ordered other things from Qoo10 with Qoo delivery, they have no issue to send to me after 6pm. And if you cannot absorb their fee, then kindly cancel the order and refund accordingly.

    Answer : [Re] Inquiry related delivery from Pea****

    We will refund your order as it does not make sense for us to send to us at $5 and use another courier to send to you, the couriers are already more than what we paid for on top of the courier we paid for the goods to arrive to your address. We will request for a refund from Qoo10.

    Question : [Re] Inquiry related delivery from Pea****

    Hi, I still have not received any refund notification done. Pls check it ASAP , do not delay further...

    Answer : [Re] Inquiry related delivery from Pea****

    Already refunded on the 13th JUNE please check your Q-account or Qoo10 directly as they are the ones processing the refund.

TIG ★ FLEXIBLE COMFY CASUAL FLATS ★ FREE SIZE ★ 3 COLORS★
TIG ★ FLEXIBLE COMFY CASUAL FLATS ★ FREE SIZE ★ 3 COLORS★
Item Q&A
  • Question : Inquiry for the item from She****Apr 20, 2019

    Is the first item - casual flat true to size? Or I need to order 1 size up? Thanks!

    Answer : [Re] Inquiry for the item from She****

    Casual flat is true to size, thank you!

TIG ★ VINTAGE MIDI SKIRTS COLLECTION ★ FREE SIZE ★  SIZE S - L ★  6 COLORS★
TIG ★ VINTAGE MIDI SKIRTS COLLECTION ★ FREE SIZE ★ SIZE S - L ★ 6 COLORS★
Item Q&A
  • Question : 关于取消/退款Hua****会员的咨询。Apr 10, 2019

    货物已经半个月都没有消息 请退款

    Answer : [Re] 关于取消/退款Hua****会员的咨询。

    你的商品應該已經到了妳的信箱,請查收。

    Question : [Re] 关于取消/退款Hua****会员的咨询。

    信箱也没有,请查找 到目前没有收到。

    Answer : [Re] 关于取消/退款Hua****会员的咨询。

    信箱也没有,请查找 到目前没有收到。

    Question : [Re] 关于取消/退款Hua****会员的咨询。

    电话没有 商品也没有收到 理由就是已经出了?请问这个什么理由?

    Answer : [Re] 关于取消/退款Hua****会员的咨询。

    我們這裡看到你已經收到了商品對嗎?

    我們這裡看到你已經收到了商品對嗎?
    (Apr 15, 2019 15:18)

    Question : [Re] 关于取消/退款Hua****会员的咨询。

    我朋友到现在没有收到 可以附上签名的照片吗?

    Answer : [Re] 关于取消/退款Hua****会员的咨询。

    我們看到你朋友4月10號確認商品,這是包裹的證據,請再查一查信廂,謝謝

    Question : [Re] 关于取消/退款Hua****会员的咨询。

    确实没收到 她查看清单的时候按到确定
    没有签过任何收货单

    Answer : [Re] 关于取消/退款Hua****会员的咨询。

    那請妳朋友確認下包裹寫的地址是正確的,這包裹是直接郵寄到信箱,如沒有我們要向Singpost查詢了

  • Question : Inquiry related delivery from mei****Apr 06, 2019

    Hi Seller, i have purchased the item a few weeks back but has yet to receive. Kindly check on delivery.

    Answer : [Re] Inquiry related delivery from mei****

    We will be checking on the status of your item as it should have arrived by now, as we have stocks available for your item at our SG base, should there be a discrepancy in the shipment we will proceed to re-dispatch from here, thank you.

  • Question : Inquiry for the item from siu****Mar 07, 2019

    Is there khaki colour? For item number 1.

    Answer : [Re] Inquiry for the item from siu****

    Nope, the color nearest to khaki is biege, thank you.

  • Question : Inquiry for the item from kha****Mar 07, 2019

    Hi, may i know the Code 01 skirt length?

    Answer : [Re] Inquiry for the item from kha****

    Hi, the length is 68cm for the skirt, thank you

  • Question : Inquiry for the item from evo****Mar 04, 2019

    May I knw the dress have side pockets?

    Answer : [Re] Inquiry for the item from evo****

    Yeap, there is side pockets for this range.

+View all Notice, FAQ, Q&A >>
TIG ★ PUFFED LONG SLEEVE RUFFLED BLOUSE ★ FREE SIZE ★ FREE SIZE ★ 5 COLORS★
TIG ★ PUFFED LONG SLEEVE RUFFLED BLOUSE ★ FREE SIZE ★ FREE SIZE ★ 5 COLORS★
Item Q&A
  • Question : Inquiry related delivery from v1n****Mar 15, 2019

  • Question : Inquiry for the item from Mun****Mar 08, 2019

    What is shoulder measurement?

    Answer : [Re] Inquiry for the item from Mun****

    Shoulder measurement is approximately 37cm, thank you

TIG SALE ★ DENIM SHORTS COLLECTION ★ FREE SIZE
TIG SALE ★ DENIM SHORTS COLLECTION ★ FREE SIZE
Item Q&A
  • Question : Inquiry for the item from wui****Mar 26, 2019

    Hi, I have small waistline but big hips. May i know the hip size for size 29 and 30, as well as the leg opening width for both?
    Sorry to bother you but as a feedback, maybe can put the measurements in for the sizes.
    Many thanks!

    Answer : [Re] Inquiry for the item from wui****

    Thank you for your kind feedback, we have just requested for the information from our supplier, and have added the relevant information in.

TIG ★ RETRO RUFFLED WORK DRESS ★ FREE SIZE ★ SIZE S - L ★ 6 COLORS★
TIG ★ RETRO RUFFLED WORK DRESS ★ FREE SIZE ★ SIZE S - L ★ 6 COLORS★
Item Q&A
  • Question : Inquiry for the item from cha****Mar 15, 2019

    Hi.

    Is fabric thick and stretchable?

    Thanks.

    Answer : [Re] Inquiry for the item from cha****

    Yes, the fabric is of thick material, stretchable as well.

  • Question : Inquiry from jas****Mar 09, 2019

    Do you have ready stock for the green dress? I need it urgently.

    Answer : [Re] Inquiry from jas****

    All our items are shipped directly from China, delivery will take 4-7 working days for this item, thank you.

  • Question : Inquiry for the item from Cal****Mar 07, 2019

    Hi Seller,


    What is the shoulder width?

    Answer : [Re] Inquiry for the item from Cal****

    Sorry, we do not have the shoulder width measurement of this item due to the elastic off shoulder nature, thank you.

TIG ★ SUMMER SLEEVELESS TOPS ★ FREE SIZE ★ SIZE S - L ★ 8 COLORS★
TIG ★ SUMMER SLEEVELESS TOPS ★ FREE SIZE ★ SIZE S - L ★ 8 COLORS★
Item Q&A
  • Question : 商品関連sao****様のお問合せです。Mar 05, 2019

TIG SALE ★ SPRING COLLECTION ★ ROMPER ★ TOP ★  FREE SIZE ★ SIZE S - L ★ FESTIVE OFFICE ★ TRAVEL ★
TIG SALE ★ SPRING COLLECTION ★ ROMPER ★ TOP ★ FREE SIZE ★ SIZE S - L ★ FESTIVE OFFICE ★ TRAVEL ★
Item Q&A
  • Question : Inquiry related cancel and refund from cam****Mar 07, 2019

  • Question : Inquiry for the item from Ban****Feb 24, 2019

    Hello could i check the shoulder width for design 3? Am afraid it would be wide. Thanks

    Answer : [Re] Inquiry for the item from Ban****

    Dear Buyer, the shoulder width for the item is about 32 cm wide, thank you.

  • Question : Inquiry for the item from lid****Feb 11, 2019

  • Question : Inquiry for the item from J_c****Feb 19, 2019

    Hi for no 11
    There are other colors? The pictures only show yellow... but drop down box got a lot more color. Thanks

    Answer : [Re] Inquiry for the item from J_c****

    Apologies, we have placed the wrong options or 11, we have edited it, only yellow for code 11, thank you.

  • Question : Inquiry for the item from spr****Feb 06, 2019

    Hi, just curious if design 02 possible to not wear it as off shoulder..? or the neck line is too wide so have to be off shoulder..?

    Answer : [Re] Inquiry for the item from spr****

    Hi there, I've attached a photo review of a customer wearing this not as an off shoulder, due to the banded sleeves, you can choose whether to pull it down or just let it be on your shoulders to not wear it as off shoulders, thank you.

+View all Notice, FAQ, Q&A >>