Q&A board

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Q & A Lists
Item Question & Answer
AfterShokz Trekz Titanium Air Aeropex Xtrainerz Bone Conduction Bluetooth Wireless Headphones
AfterShokz Trekz Titanium Air Aeropex Xtrainerz Bone Conduction Bluetooth Wireless Headphones
Item Q&A
  • Question : Inquiry for the item from gil****Oct 22, 2019

    Hi, do u know if it can be used as a hearing aid with some help of mobile phone app?

    Answer : [Re] Inquiry for the item from gil****


    Hi,
    It does not require any mobile app to work instead the sound travel via bone conduction instead of in-ear. Thanks

    Question : [Re] Inquiry for the item from gil****

    Hi, I mean if using it as a hearing aid as normal conversation with others is it possible? Intend to get for people who have hearing issue.

    Answer : [Re] Inquiry for the item from gil****


    Hi,
    As we are not the professional in hearing aid and the severity of the hearing issue, we are unable to commit on this. What we can share is that the sound travel via bone conduction instead of in-ear. Alternatively, you can arrange for the people involve to walk in to our office to test the demo set to see if it suitable. Thanks.

  • Question : Inquiry for the item from jow****Sep 27, 2019

    Hi what is covered by warranty? Where can I go to fix? Thank you

    Answer : [Re] Inquiry for the item from jow****

    Already answered inquiry. If you have another any question, please contact to us.

  • Question : Inquiry for the item from jow****Sep 27, 2019

    Hi what is cover by warranty? If I need to fix where do I go? Thank you.

    Answer : [Re] Inquiry for the item from jow****

    Hi, local warranty by Aftershokz distributor excluding physical damage and wear and tear. Thanks

  • Question : Inquiry for the item from alm****Sep 07, 2019

    Hi, is this Aftershokz authentic?

    Answer : [Re] Inquiry for the item from alm****

    Hi,
    Yes. Thanks

  • Question : Inquiry related delivery from sup****Aug 26, 2019

    Hi did you receive my order for the aerpex? Order reference is 518618648? Thanks

    Answer : [Re] Inquiry related delivery from sup****

    Hi,
    We do not have this order 518618648. Thanks

+View all Notice, FAQ, Q&A >>
Sony MDR-XB55AP In-Ear Earphone Headset Earpiece Extra Bass with Mic 3.5mm Wired
Sony MDR-XB55AP In-Ear Earphone Headset Earpiece Extra Bass with Mic 3.5mm Wired
Item Q&A
  • Question : Inquiry for the item from fey****Oct 22, 2019

  • Question : Inquiry for the item from 237****Aug 03, 2019

    Hi, like to check if you have ready stock of Sony MDR-XB55AP.

    Answer : [Re] Inquiry for the item from 237****

    Hi,
    Yes currently we have ready stocks for all the color except for black color which will arrive by end of next week. Thanks

  • Question : Baseus P31 Encok Lightning Headset (For iPhone 7 / 7 Plus)Jun 12, 2017

    Hi,

    can i kindly check when stock will arrive for

    Baseus P31 Encok Lightning Headset (For iPhone 7 / 7 Plus) (BLACK)?

    thanks

    Answer : [Re] Baseus P31 Encok Lightning Headset (For iPhone 7 / 7 Plus)

    Hi,
    There had not been stocks for past 1 month plus therefore we are unable to advise the date of arrival. Thanks.

Havit HV-KB558CM Wired USB Keyboard and Mouse Combo Gaming Professional Laptop PC Game
Havit HV-KB558CM Wired USB Keyboard and Mouse Combo Gaming Professional Laptop PC Game
Item Q&A
  • Question : Inquiry for the item from lzh****Oct 21, 2019

    Got the items.. but LED quite faded in high mode.. able to adjust?

    Answer : [Re] Inquiry for the item from lzh****


    Hi,
    The LED is of standard color. Thanks

JBL JR300 Kids On-Ear Headphones Headset Earpiece Junior Safe Sound 85dB Music with Local Warranty
JBL JR300 Kids On-Ear Headphones Headset Earpiece Junior Safe Sound 85dB Music with Local Warranty
Item Q&A
  • Question : Inquiry for the item from Sho****Oct 21, 2019

    Does this work for samsung galaxy tab A 10.1 and ipad mini 2?

    Answer : [Re] Inquiry for the item from Sho****


    Hi,
    Please check if you device have 3.5mm audio jack? If yes it can support. Thanks

    Question : [Re] Inquiry for the item from Sho****

    3.5mm audio is usual audio in tablet and phone? I can plug an earphone to it now, so does it mean it works?

    Answer : [Re] Inquiry for the item from Sho****


    Yes. Thanks

  • Question : Inquiry for the item from eri****Jun 21, 2019

  • Question : Inquiry for the item from joa****Jun 13, 2019

    hi if I order now can I get the item by self collect tomorrow?

    Answer : [Re] Inquiry for the item from joa****

    Hi,
    Yes if you receive the E-Ticket voucher code from Qoo10. Thanks

  • Question : Inquiry for the item from law****Jun 12, 2019

    Is it bluetooth enabled or wired only

    Answer : [Re] Inquiry for the item from law****

    Hi,
    This is wired model. For Bluetooth model, please visit this link,

    https://m.qoo10.sg/gmkt.inc/Goods/Goods.aspx?__ar=Y&goodscode=647252028

  • Question : Inquiry for the item from joa****Jun 09, 2019

    hi can I get it by Wednesday , latest 13th June?
    by the way is it by the way the volume is safe for kids right?

    Answer : [Re] Inquiry for the item from joa****

    Hi,
    Depending on when you make the order, for Qxpress, delivery take 2-4 business days upon item send out. For Qx quick will be same day delivery. Thanks.

+View all Notice, FAQ, Q&A >>
Sandisk Ultra Extreme Pro MicroSD Card Thumb Flash Dual Drive iXpand IOS SSD Samsung Evo Plus Memory
Sandisk Ultra Extreme Pro MicroSD Card Thumb Flash Dual Drive iXpand IOS SSD Samsung Evo Plus Memory
Item Q&A
  • Question : Inquiry for the item from wym****Oct 09, 2019

  • Question : Inquiry for the item from kyl****Oct 16, 2019

  • Question : Inquiry for the item from 243****Oct 16, 2019

    Hi,
    May I know which year is the samsung EVO manufacturered? Thanks

    Answer : [Re] Inquiry for the item from 243****

    Hi,
    We do not have this info. Thanks

  • Question : Inquiry for the item from 260****Sep 27, 2019

  • Question : Inquiry for the item from jos****Sep 11, 2019

    Hi, are this authentic?

    Answer : [Re] Inquiry for the item from jos****

    Hi,
    We only sell authentic product. Thanks

+View all Notice, FAQ, Q&A >>
Sony MDR-E9LP 3.5mm Wired Earbuds Earpiece Earphone MP3 Headphone Audio Jack Local Warranty
Sony MDR-E9LP 3.5mm Wired Earbuds Earpiece Earphone MP3 Headphone Audio Jack Local Warranty
Item Q&A
  • Question : Inquiry for the item from yuk****Oct 17, 2019

    Hi seller,

    What is the jack diameter?

    Kelly

    Answer : [Re] Inquiry for the item from yuk****


    Hi,
    3.5mm. Thanks

  • Question : Inquiry for the item from ria****Aug 11, 2019

Orico 2.5 inch Hard Disk Drive SSD External Enclosure Case Casing USB 3.0 SATA HDD Portable Storage
Orico 2.5 inch Hard Disk Drive SSD External Enclosure Case Casing USB 3.0 SATA HDD Portable Storage
Item Q&A
  • Question : Inquiry for the item from ser****Oct 17, 2019

    Is this an external hard disk?

    Answer : [Re] Inquiry for the item from ser****

    Hi,
    This is a hard disk case. Thanks

  • Question : Inquiry for the item from dia****Sep 21, 2019

    Can it be used with a Samsung 860 EVO SSD?

    Answer : [Re] Inquiry for the item from dia****

    Hi,
    Yes. Thanks

  • Question : Inquiry for the item from wor****Aug 29, 2019

  • Question : Inquiry for the item from 245****Jun 25, 2019

    does all the hard disk backward compatible with USB2.0 and 1.1 connectivity?

    Answer : [Re] Inquiry for the item from 245****

    Hi,
    Yes the hard disk enclosure support backward USB 2.0.Thanks

    Question : [Re] Inquiry for the item from 245****

    so which is the best in term of speed and best case (e.g drop )

    Answer : [Re] Inquiry for the item from 245****

    Hi,
    All are good. The only difference is the design. Thanks

  • Question : HDMar 01, 2017

    Hi seller can your HD case-Orico 2189U3 fit in 14mm 2.5 hd
    Or there are alternatives enclosure that can fit in..14mm hd

    Answer : [Re] HD

    Hi,
    There will be a gap if fit 14mm. Thanks.

    Question : [Re] HD

    So what caseing do you recommen for 14.5mm height-2.5 Hd

    Answer : [Re] HD

    Hi,
    Sorry we do not have. Thanks.

+View all Notice, FAQ, Q&A >>
Xiaomi Mi Band 4 Sports Smartwatch Wrist Band Fitness Tracker Heart Rate Monitor Android iPhone
Xiaomi Mi Band 4 Sports Smartwatch Wrist Band Fitness Tracker Heart Rate Monitor Android iPhone
Item Q&A
  • Question : Inquiry for the item from Won****Oct 16, 2019

    Hi how Long take to deliver? Tq

    Answer : [Re] Inquiry for the item from Won****

    Hi,
    2-4 working days upon item send out. Thanks

Baseus L43 iPhone to 3.5mm Audio Jack Converter Port Music Lightning for Apple iPhone 8 8 Plus XS
Baseus L43 iPhone to 3.5mm Audio Jack Converter Port Music Lightning for Apple iPhone 8 8 Plus XS
Item Q&A
  • Question : Inquiry for the item from pau****Oct 15, 2019

    Do it support iOS 13?

    Answer : [Re] Inquiry for the item from pau****

    Hi,
    Yes. Thanks

  • Question : Inquiry for the item from Fio****Oct 07, 2019

    Do you have ready stock on hand now?

    Answer : [Re] Inquiry for the item from Fio****

    Hi,
    Yes. Thanks

  • Question : Inquiry for the item from pet****Jun 23, 2019

    Hi
    Will this support data connection for iPhone X iOS 13? Using 3.5mm for some applications.
    Thanks
    Peter

    Answer : [Re] Inquiry for the item from pet****

    Hi,
    We are unable to provide such information for now since the ios is not out. Thanks

Baseus Mini Type-C to iPhone Lightning 18W PD Fast Charger Charging Cable
Baseus Mini Type-C to iPhone Lightning 18W PD Fast Charger Charging Cable
Item Q&A
  • Question : Inquiry from kwa****Oct 14, 2019

    GOod day, recently bought a type-c to iphone lightning cable. Tried to use it but it wasnt charging. Tried on different plugs.

    Answer : [Re] Inquiry from kwa****

    Hi,
    Please email to us at tmhsg@outlook.com with your order number and details. Will assist you from there. Thanks

  • Question : Yet to receive?!?!?Jul 06, 2016

    Ordered on May 31st, but it's July already and i have yet to receive the item :(

    Answer : [Re] Yet to receive?!?!?

    Hi,
    Please refer to our previous reply. Have you email to us? Thanks.

  • Question : Yet to receiveJun 23, 2016

    Ordered item on 31may and it was stated that the item got mailed out the next day. However it's already 23 June, item still yet to receive

    Answer : [Re] Yet to receive

    Hi,
    Please email to us at tmhsg@outlook.com with your order number and will do a verification of your postal address. Thanks!

  • Question : selfie stickMar 10, 2015

    I cloudnt take selfie at all when I pull it longer, the button just doesn't work at all! It only works when I didn't extend the selfie stick !

    Answer : [Re] selfie stick

    Hi,
    Pls email to tmhsg@outlook.com with your order number, details and phone model that you are using. Will assist you from there. Thanks!

  • Question : Order no. 140457950Feb 15, 2015

    I received the above item few days ago but realized it doesn't come with the bracket for attaching mobile phone.
    In the pic, it shows that the bracket comes with it for this wired cable take pole.

    Pls check and advice urgently.

    Answer : [Re] Order no. 140457950

    Hi,
    Pls email to tmhsg@outlook.com with your order number, details and a clear photo of the packaging and item receive. Thanks!

+View all Notice, FAQ, Q&A >>
True Wireless Earbuds Bluetooth Earphone TWS Redmi Airdots QCY Awei Remax Baseus Samsung Huawei
True Wireless Earbuds Bluetooth Earphone TWS Redmi Airdots QCY Awei Remax Baseus Samsung Huawei
Item Q&A
  • Question : Inquiry for the item from jas****Oct 12, 2019

    which model is compatible with samsung galaxy 10 plus and samsung tab a 10.1 (2019)?

    Answer : [Re] Inquiry for the item from jas****

    Hi,
    All are compatible. Thanks

  • Question : Inquiry for the item from jrz****Oct 07, 2019

    Has anyone paired this earphone with Google Pixel 2XL? How's the audio quality?

    Answer : [Re] Inquiry for the item from jrz****

    Hi,
    We are not sure if any of our buyer using for Google Pixel 2XL. Thanks

  • Question : Inquiry for the item from phu****Aug 22, 2019

    QCY T1 pro comes with mic?

    Answer : [Re] Inquiry for the item from phu****

    Also want to check if i91 comes with mic

    Question : [Re] Inquiry for the item from phu****

    Hi,
    Both come with mic. Thanks

  • Question : Inquiry for the item from sim****Aug 09, 2019

    Shipping is more expensive than the product..?

    Answer : [Re] Inquiry for the item from sim****

    Hi,
    What do you mean?

  • Question : Inquiry for the item from ser****Jun 26, 2019

    Hi there
    Is there any other colour beside black?

    Answer : [Re] Inquiry for the item from ser****

    Hi,
    May we know which model you are referring to?

    Question : [Re] Inquiry for the item from ser****

    awi t5 mini airpods

    Answer : [Re] Inquiry for the item from ser****

    Hi,
    Yes only black color. Thanks

    Question : [Re] Inquiry for the item from ser****

    Hi
    What is the difference between Awei T5 n T85?

    Answer : [Re] Inquiry for the item from ser****

    Hi.
    T85 is with power bank for phone.

+View all Notice, FAQ, Q&A >>
Xiaomi Mi Gen 3 Powerbank 10000mAh 20000mAh 2C Baseus Remax Awei 30000mAh Wireless Power Bank
Xiaomi Mi Gen 3 Powerbank 10000mAh 20000mAh 2C Baseus Remax Awei 30000mAh Wireless Power Bank
Item Q&A
  • Question : Inquiry for the item from dea****Oct 11, 2019

  • Question : Inquiry related delivery from plt****Oct 09, 2019

  • Question : Inquiry for the item from 211****Nov 26, 2018

  • Question : WarrantyAug 14, 2017

    Hi how many months local warranty? Tks

    Answer : [Re] Warranty

    Hi,
    6 months

+View all Notice, FAQ, Q&A >>
Remax RB-T10 Bluetooth Wireless Headset Earpiece Headphone Earphones Handsfree Driving Car
Remax RB-T10 Bluetooth Wireless Headset Earpiece Headphone Earphones Handsfree Driving Car
Item Q&A
  • Question : Inquiry for the item from jos****Oct 10, 2019

    Hi,

    The earpiece is for right ear or can be use for both sides

    Answer : [Re] Inquiry for the item from jos****

    Hi,
    Only right ear. Thanks

  • Question : Inquiry for the item from joy****Feb 26, 2019

  • Question : Inquiry for the item from tsl****Oct 02, 2018

    Do u have the earpiece for the left side?

    Answer : [Re] Inquiry for the item from tsl****

    Hi,
    Remax does not have. Thanks

Orico USB Hub USB 3.0 Extension Power Point Networking Data Transfer High Speed Ethernet Port Type-C
Orico USB Hub USB 3.0 Extension Power Point Networking Data Transfer High Speed Ethernet Port Type-C
Item Q&A
  • Question : Inquiry for the item from jos****Sep 04, 2019

    Hi, my company would like to order 5 pcs of Orico W5P-U3 4 Ports USB 3.0 Hub with Micro Power Port but the quantity is insufficient on the Q0010 page.

    Just to check if you have ready stocks of 5 pieces with your shop and do your provide quotation or invoice for our accounting purpose? Thanks to advise.

    Joslyn
    8111 6150

    Answer : [Re] Inquiry for the item from jos****

    Hi,
    Currently we do not have enough stocks. More stocks will arrive by end of next week and we will add in stocks once arrive. Thanks

    Question : [Re] Inquiry for the item from jos****

    Hi, just to confirm your still have stocks for this item before i clear the payment for my order of 5 pcs?

    Thank you.

    Note: i have placed order for 5 pcs just now under order no. 306231622.

    Answer : [Re] Inquiry for the item from jos****

    Hi,
    Yes we have ready stocks now. Thanks

    Question : [Re] Inquiry for the item from jos****

    Hi,

    Noted. Thank you. Another final question, does it come with external power supply (like come with a power cord for connecting with external power switch)? Thanks to advise.

    Answer : [Re] Inquiry for the item from jos****

    Hi,

    Noted. Thank you. Another final question, does it come with external power supply (like come with a power cord for connecting with external power switch)? Thanks to advise.

    Question : [Re] Inquiry for the item from jos****

    Hi,
    Nope. Thanks

    Answer : [Re] Inquiry for the item from jos****

    Oh, then do you have any of the same with external power supply?

    Question : [Re] Inquiry for the item from jos****

    Oh, then do you have any of your stock that has external power supply? I have also attached 2 pictures for your reference in case of miscommunication.

    Answer : [Re] Inquiry for the item from jos****

    This is the external power supply that i am talking about

    Question : [Re] Inquiry for the item from jos****

    This is the external power supply that i am talking about

    Answer : [Re] Inquiry for the item from jos****

    This is the body of the usb hub. We have one existing on hand that we are using.

    Question : [Re] Inquiry for the item from jos****

    Hi,
    We do not have any set power by external power supply. Thanks

  • Question : Inquiry for the item from g0s****Oct 27, 2017

    Hi I go some questions for transparent 4 port USB hub, model MH4U-U3.

    1.) Can I just connect the USB Hub to my laptop without the power adapter, can it read USB portable hard disks, USB mouse and key receivers connected to the USB Hub?

    2.) What is the purpose of power adapter?

    Answer : [Re] Inquiry for the item from g0s****

    Hi,
    There is no power adapter that come with MH4U-U3. It does not require any power adapter as well. Thanks.

  • Question : Inquiry for the item from che****Sep 20, 2017

    hello, my item is faulty. i connected to both wall socket and laptop, both situations cannot charge my phone. can you resend it?

    Answer : [Re] Inquiry for the item from che****

    Hi,
    Please email to us at tmhsg@outlook.com with your order number and details. Will assist you from there. Thanks!

    Question : [Re] Inquiry for the item from che****

    is the item compatible with apple devices? because i could only charge android devices

    Answer : [Re] Inquiry for the item from che****

    Hi,
    Have you email to us? Thanks

    Question : [Re] Inquiry for the item from che****

    yes i've emailed, please respond asap

    Answer : [Re] Inquiry for the item from che****

    Ok Thanks.

    Question : [Re] Inquiry for the item from che****

    please reply me asap!

    Answer : [Re] Inquiry for the item from che****

    Hi,
    Please allow some time for us to check and reply. Appreciate your kind understanding. Thanks.

  • Question : Does it work for charging multiple phones?Jul 12, 2017

    Hi, does the item work when plugging the USB end into a Wall Charger (Instead of a Laptop USB Port)? Want to use to charge multiple phones.

    Answer : [Re] Does it work for charging multiple phones?

    Hi,
    It more for data. Thanks.

  • Question : Inquiry for the item from roy****Jun 28, 2017

    I like to enquire if the USB hub with ethernet port has the VIA controller as well?

    Answer : [Re] Inquiry for the item from roy****

    Hi,
    Nope. Thanks

+View all Notice, FAQ, Q&A >>
Musky DY27 HIFI Portable Wireless Bluetooth Dual Speaker HIFI FM Radio SD Card Stereo
Musky DY27 HIFI Portable Wireless Bluetooth Dual Speaker HIFI FM Radio SD Card Stereo
Item Q&A
Rolton E500 Portable Multi-function FM Radio Bluetooth Speaker MP3 Player SD Card Slot Recording
Rolton E500 Portable Multi-function FM Radio Bluetooth Speaker MP3 Player SD Card Slot Recording
Item Q&A
  • Question : Inquiry for the item from Web****Oct 07, 2019

    for Rolton E500, could you please CONFIRM that the VOICE MENU SETTING is in ENGLISH (such as when the voice says Bluetooth or Radio is selected). Its just that some are in MANDARIN VOICE setting. Hope to hear from you soon. Thanks.

    Answer : [Re] Inquiry for the item from Web****

    Hi,
    English version. Thanks

  • Question : Inquiry for the item from mar****Oct 07, 2019

    Is the manual in english?

    Answer : [Re] Inquiry for the item from mar****

    Yes

  • Question : Inquiry for the item from yin****Aug 23, 2019

  • Question : Inquiry for the item from yin****Aug 23, 2019

  • Question : Inquiry for the item from 236****Aug 19, 2019

    Hi,

    I Just bought this item. Can I change the battery if the battery is flat?

    Answer : [Re] Inquiry for the item from 236****

    Hi,
    Battery is rechargeable and built in. Unable to change the battery. Thanks

+View all Notice, FAQ, Q&A >>
Beihe Wheat Straw Lunch Box BPA Free Microwaveable Bento Box Cutlery Foods Container Picnic Office
Beihe Wheat Straw Lunch Box BPA Free Microwaveable Bento Box Cutlery Foods Container Picnic Office
Item Q&A
  • Question : Inquiry for the item from mha****Oct 03, 2019

    Hi, how to order 4 lattice stainless? Are the utensils included spoon & fork? What is the dimension of the container?

    Answer : [Re] Inquiry for the item from mha****

    Hi,
    We no longer carry the 4 lattice. Thanks

  • Question : Inquiry for the item from lai****Sep 21, 2019

    The cutlery with the lunch box do u have fork n spoon instead of chopsticks?

    Answer : [Re] Inquiry for the item from lai****

    Hi,
    All are in standard package. Thanks

    Question : [Re] Inquiry for the item from lai****

    Okay noted

    Answer : [Re] Inquiry for the item from lai****

    Thanks

  • Question : Inquiry for the item from jar****May 29, 2019

    Hello

    I am interested in the 4 lattice stainless steel one, but it's not listed as one of the options when I try to select item.

    Is it because it is out of stock?


    Best
    Jane

    Answer : [Re] Inquiry for the item from jar****

    Hi,
    4 lattice sold out. Thanks

  • Question : Inquiry related delivery from dor****May 25, 2019

    Hi,

    I just placed an order and realized I did not indicate for express courier. With the normal mail, will I be able to receive it by Thursday 30/5/19? Sorry for the rush. I need the cutlery set by Friday. I did not manage to find it at other places and just realized you are selling 😊. I’m willing to top up for courier if I can receive it by Thursday.

    Thanks in advance and sorry for the rush.

    Answer : [Re] Inquiry related delivery from dor****

    I forgot my attachment order. M

    Question : [Re] Inquiry related delivery from dor****

    Hi,
    Please cancel the order and make purchase to the correct shipping option before the item send out. No cancellation is allow once item send out. Thanks

    Answer : [Re] Inquiry related delivery from dor****

    Can I received it by Thursday if I choose by courier? Thanks.

    Question : [Re] Inquiry related delivery from dor****

    Hi,
    Should not be a problem if your order is receive by this weekend. Thanks

    Answer : [Re] Inquiry related delivery from dor****

    Ok, I just placed my order again. Thanks

    Question : [Re] Inquiry related delivery from dor****

    My new order no. Appreciate if you can choose one that is in good condition. Thanks.

    Answer : [Re] Inquiry related delivery from dor****

    Ok

  • Question : Inquiry for the item from ire****Feb 10, 2019

    Hi,

    Do you have wheat straw cup? I'm looking at getting 3 sets of stainless steel cutlery sets and wheatstraw cups. If available when is the earliest delivery? As i need them latest by Thursday. And any wheat straw plates?

    Thanks.

    Answer : [Re] Inquiry for the item from ire****

    Hi,
    We do not have plate or cup. Thanks

+View all Notice, FAQ, Q&A >>
Portable FM Radio Clock MP3 Thumb Drive SD Card Speaker Torch * LARGE LCD Display * Player Sony
Portable FM Radio Clock MP3 Thumb Drive SD Card Speaker Torch * LARGE LCD Display * Player Sony
Item Q&A
  • Question : Inquiry for the item from rin****Oct 01, 2019

    Hi, the c866 large display radio, when will the blue colour be in stock?

    Answer : [Re] Inquiry for the item from rin****

    Hi,
    Blue color no longer in stocks. Thanks

  • Question : Inquiry for the item from mhc****Sep 16, 2019

  • Question : Inquiry for the item from Ong****Sep 09, 2019

    Is the alarm in the form of radio playing instead of the ringing tone?
    I'm looking for a radio alarm clock.

    Answer : [Re] Inquiry for the item from Ong****

    Hi,
    Alarm does not sound radio playing. Thanks

    Question : [Re] Inquiry for the item from Ong****

    Ok. Thk u

    Answer : [Re] Inquiry for the item from Ong****

    Thanks

  • Question : Inquiry for the item from old****Jul 19, 2019

    Where can I find the English manual I am trying to use as a clock not radio

    Answer : [Re] Inquiry for the item from old****


    Hi,
    Pls email to us at tmhsg@outlook.com with your order number and details. Will assist you from there. Thanks!

  • Question : Inquiry for the item from lin****Jul 04, 2019

    Hi seller, recieved the radio c886, at 1st it worked fine, but after a while the screen went off although the top button was on n batt was charged. Tried to on n off but cldnt reset , the screen was blank . Pls help.

    Answer : [Re] Inquiry for the item from lin****

    Hi,
    Pls email to us at tmhsg@outlook.com with your order number and details. Will assist you from there. Thanks!

+View all Notice, FAQ, Q&A >>
Best Selling Fruit Infuser / Tea Infuser Glass Water Bottle Healthy Drinking Bottle BPA Free Tritan
Best Selling Fruit Infuser / Tea Infuser Glass Water Bottle Healthy Drinking Bottle BPA Free Tritan
Item Q&A
  • Question : Inquiry for the item from and****Sep 27, 2019

    Hi, for 550ml glass bottle without tea infuser, what the size?

    Answer : [Re] Inquiry for the item from and****

    Hi,
    Bottle Height about 23.5cm, base about 6cm Thanks

  • Question : Inquiry for the item from tom****Jul 16, 2019

    May i know when will the normal Fruit Infuser Glass Water Bottle be restock?

    Answer : [Re] Inquiry for the item from tom****

    Hi,
    Currently still no confirmation. Maybe next month. Thanks

  • Question : Inquiry for the item from fch****Dec 31, 2018

    May I know tea infuser is from which country? Manufacture from which country?

    Answer : [Re] Inquiry for the item from fch****

    Hi,
    Made in China. Thanks

  • Question : AvailabilityJan 06, 2018

    Hi, may i know when will you restock the glass bottle with tea infuser? Bought 1 from you previously but it broke. Would like to re-purchase the same item again.

    Answer : [Re] Availability

    Hi,
    We should have stocks coming in end of next week. Thanks

  • Question : Lost of itemNov 08, 2017

+View all Notice, FAQ, Q&A >>
Barsny Fruit Juicer Cup 500ml 6 Blade Powerful Portable Fruit Blender Shaker Bottle Ice Crusher
Barsny Fruit Juicer Cup 500ml 6 Blade Powerful Portable Fruit Blender Shaker Bottle Ice Crusher
Item Q&A
Baseus Powerful 20000mAh QC3.0 Type-C Power Delivery Power Bank Powerbank Battery Charger
Baseus Powerful 20000mAh QC3.0 Type-C Power Delivery Power Bank Powerbank Battery Charger
Item Q&A
  • Question : Inquiry for the item from bbq****Sep 24, 2019

    Are you selling the latest version of the Power bank?
    Because I know the micro interface for the latest version is 2.4A NOT 2.1A. Please confirm so I can rest assured to place order.

    Answer : [Re] Inquiry for the item from bbq****

    Hi,
    This is the latest version. Thanks

  • Question : Inquiry for the item from 234****Jan 18, 2019

    Can this use for Nintendo switch?

    Answer : [Re] Inquiry for the item from 234****

    Hi,
    We do not have this info. Thanks

Samsung Evo Plus Sandisk Ultra 256GB MicroSD Memory Card up to 100MB/s U3 A1 Camera Phone GoPro SD
Samsung Evo Plus Sandisk Ultra 256GB MicroSD Memory Card up to 100MB/s U3 A1 Camera Phone GoPro SD
Item Q&A
  • Question : Inquiry for the item from eng****Sep 22, 2019

    Is the 256GB Samsung Evo Plus from China?

    Answer : [Re] Inquiry for the item from eng****

    Hi,
    MicroSD card is made in Philippines. Thanks

  • Question : Query- For Galaxy Tab 3 8.0 T315 16GB 4G LTEMay 30, 2014

    Very confusing...... Checking thru please assist I want to purchase Galaxy Tab 3 8.0 T315 16GB 4G LTE, does it has local samsung warranty? And what is the price. Thanks

    Answer : [Re] Query- For Galaxy Tab 3 8.0 T315 16GB 4G LTE

    Hi,
    Yes, pls select the option ending with Samsung Warranty. For your case, you can select the option Samsung Tab 3 8.0 4G LTE White - Samsung Warranty. Let me know if there is any issue. Thanks!

  • Question : Samsung Tab 3 8.0 WifiJan 29, 2014

    Hi, do you carry Samsung Tab 3 8.0? If yes, how much is it? Thanks.

    Answer : [Re] Samsung Tab 3 8.0 Wifi

    Hi,
    Yes i do carry. The listing that you are visiting now is Tab 3 8.0. Price varies depending on the option that you had choose which are either export (no warranty) or Samsung Warranty set. Thanks!

  • Question : Self CollectionJan 18, 2014

    Where do we self-collect??

    Answer : [Re] Self Collection

    Hi,
    Pls advise if you are enquiry on local warranty or export set and color and email to tmhsg@outlook.com with your request and contact details. Thanks!

  • Question : Galaxy Tab 3 8.0Jan 14, 2014

    Hello, is this still avaiable, with 3G+Wifi? Samsung warranty

    Answer : [Re] Galaxy Tab 3 8.0

    Hi,
    Yes, still available. Available in either Wifi or 4G + Wifi version. For Samsung Local Warranty, pls select the option ending with Samsung Warranty. Thanks!

+View all Notice, FAQ, Q&A >>
JBL Flip 4 Bluetooth Wireless Portable Speaker Waterproof Strong Bass Sound Music Local Warranty
JBL Flip 4 Bluetooth Wireless Portable Speaker Waterproof Strong Bass Sound Music Local Warranty
Item Q&A
  • Question : Inquiry for the item from Unc****Sep 22, 2019

    When can have other colors

    Answer : [Re] Inquiry for the item from Unc****

    Hi;
    Only squad. Thanks

  • Question : Inquiry for the item from sam****Aug 17, 2019

    Not much color selection . New stock soon??

    Answer : [Re] Inquiry for the item from sam****

    Hi,
    Currently only squad. Thanks

  • Question : WarrantyOct 26, 2018

    Is warranty by JBl or seller?

    Answer : [Re] Warranty

    Jbl

Bluedio H+ Turbine T5 T6 T2+ Havit Baseus JBL Bluetooth Headphones Wireless Headset Earphone
Bluedio H+ Turbine T5 T6 T2+ Havit Baseus JBL Bluetooth Headphones Wireless Headset Earphone
Item Q&A
  • Question : Inquiry for the item from tev****Sep 20, 2019

  • Question : Inquiry for the item from ete****Sep 02, 2019

  • Question : Inquiry for the item from mea****Aug 13, 2019

    i would like to buy one to use on my Mac desktop. can it be compatible? Also with microphone functions. Also can these be used on the plane?

    thank you

    Answer : [Re] Inquiry for the item from mea****

    Hi,
    It more for smartphone and tablet. Thanks

  • Question : Inquiry for the item from myl****Apr 24, 2019

    hi when I select store pick up. The system still charge me 4.50 delivery fee. Can I go directly to your store and pay instead

    Answer : [Re] Inquiry for the item from myl****

    Hi,
    You may want to select the option till the end and select Store pick up.

    Yes, you can walk in to our office to purchase. Either Cash or NETS payment

  • Question : Inquiry for the item from myl****Apr 24, 2019

    I'm Adeline, may i know if your Bluedio T2+ wireless headphone white and black got stock. If yes later if I come and collect after 2pm TODAY, possible.

    Answer : [Re] Inquiry for the item from myl****

    Hi,
    Yes, we had both black or white in stocks. Thanks

+View all Notice, FAQ, Q&A >>
BPA Free Water Pitcher Jug Flask 1.5L / 2.1L Hot Cold Water Bottle and Free Drinking Cup Office Home
BPA Free Water Pitcher Jug Flask 1.5L / 2.1L Hot Cold Water Bottle and Free Drinking Cup Office Home
Item Q&A
  • Question : Inquiry for the item from lil****Sep 17, 2019

    Hi, able to pour hot water in? As in maybe a few mins wait after water boiled? Are the items dishwasher safe? Thanks!

    Answer : [Re] Inquiry for the item from lil****

    Hi,
    Hot water is fine but not boiling water. We do not have info if it dishwasher safe. Thanks.

  • Question : Inquiry for the item from ash****May 23, 2019

    Can pour hot water in?

    Answer : [Re] Inquiry for the item from ash****

    Hi, hot water yes but not boiling water. Thanks

  • Question : Inquiry for the item from fon****Feb 07, 2019

    May I know when white 2.1L will be restocked?

    Answer : [Re] Inquiry for the item from fon****

    Hi,
    There will not be any white. Only green colour for 2.1L

AfterShokz Aeropex Bone Conduction Bluetooth Wireless Headphones Headset Earpiece Earphone Mic AS800
AfterShokz Aeropex Bone Conduction Bluetooth Wireless Headphones Headset Earpiece Earphone Mic AS800
Item Q&A
  • Question : Inquiry for the item from qua****Sep 16, 2019

  • Question : Inquiry for the item from 242****Sep 06, 2019

    Can I c the actual box packaging?

    Answer : [Re] Inquiry for the item from 242****

    Hi,
    We can only send u on next week when we return back to office. Thanks

  • Question : Inquiry for the item from 242****Sep 05, 2019

    Hi, is this the latest model?
    Is it cheaper selling at Comex 2019? Any free gifts or perks?
    How does this compare to Trekz Air?
    I'm a Grab driver and I need a ear piece that can allow me to stay connected while I'm charging my phone in my car. Also a bluetooth ear piece that can last me 8-10 hours of continuous usage.

    Answer : [Re] Inquiry for the item from 242****

    Hi
    This is the latest model just release last month. Thanks

    Question : [Re] Inquiry for the item from 242****

    I noticed it comes with 2 yrs warranty. Where is the service centre? Also can send me a picture of the box? I saw it in a shop & want to ensure it’s the same item. Tks.

    Answer : [Re] Inquiry for the item from 242****

    Hi, 2 years warranty by local agent.

    Warranty address
    Blk 4008, Ang Mo Kio Ave 10,
    #03-11, Techplace 1,
    Singapore 569625

Sony NW-WS413 Waterproof and Dustproof Walkman Earphone MP3 Built in 4GB Memory Swimming
Sony NW-WS413 Waterproof and Dustproof Walkman Earphone MP3 Built in 4GB Memory Swimming
Item Q&A
  • Question : Inquiry for the item from tro****Sep 15, 2019

  • Question : Inquiry for the item from lit****Aug 14, 2019

    Can I wear it to swim more than 2 hour?

    Answer : [Re] Inquiry for the item from lit****

    Hi,
    May not be possible. Thanks

  • Question : Inquiry related return and exchange from seo****Jul 23, 2019

    Hi - item is defective. Sound coming out only from R earpiece. Please exchange. Thank you. rgds

    Answer : [Re] Inquiry related return and exchange from seo****

    Hi,
    Thanks for the update. There is Sony warranty which you can bring down the set with the original packaging box and printed Qoo10 receipt down to Sony Service Centre for them to check and warranty claim. Thanks

Wireless Charger Qi Fast Charge Baseus Charging Pad Stand 10W iPhone X 8 Plus XS Samsung Note 9 S9
Wireless Charger Qi Fast Charge Baseus Charging Pad Stand 10W iPhone X 8 Plus XS Samsung Note 9 S9
Item Q&A
  • Question : Inquiry for the item from can****Sep 15, 2019

    Suitable for OPPO phone?

    Answer : [Re] Inquiry for the item from can****

    Hi,
    Please check with your phone vendor if your phone support wireless charging. Thanks

  • Question : Inquiry for the item from wil****Aug 08, 2019

    Hi, baseus 3 coil wireless charger available for self collect today? Thanks

    Answer : [Re] Inquiry for the item from wil****

    Hi,
    Let us check when we return to office later. Thanks

  • Question : Inquiry for the item from raj****Jul 30, 2019

    Do you have stock of hoco charging pad cw4

    Answer : [Re] Inquiry for the item from raj****

    Hi,
    Nope.

  • Question : Inquiry for the item from cho****Jan 28, 2019

    Baseus UFO wireless:

    Can I charge my phone with the screen facing down? If I have a phone ring at the back, will it affect the charging?

    Thanks.

    Answer : [Re] Inquiry for the item from cho****

    Hi,
    It may not be possible with your phone screen facing down as your phone wireless receiver may not in contact with the wireless charger.

  • Question : Inquiry for the item from Apr****Dec 17, 2018

    Does smart 2 in 1 charger compatible with series 2 iwatch?

    Answer : [Re] Inquiry for the item from Apr****

    Hi,
    Yes. Thanks

    Question : [Re] Inquiry for the item from Apr****

    Specifically series 2 Nike + too cos description show Hermes only?

    Answer : [Re] Inquiry for the item from Apr****

    Hi,
    The spec is the same?

    Question : [Re] Inquiry for the item from Apr****

    Thanks a lot!

    Answer : [Re] Inquiry for the item from Apr****

    Thanks

+View all Notice, FAQ, Q&A >>