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Item Question & Answer
[2 + 2 + FREE GIFT] ORGANIST NEW LAUNCH! HIMALAYA PINKSALT/Organist Shampoo 500ml each/conditioner
[2 + 2 + FREE GIFT] ORGANIST NEW LAUNCH! HIMALAYA PINKSALT/Organist Shampoo 500ml each/conditioner
Item Q&A
  • Question : Inquiry for the item from tan****Sep 15, 2019

    Hello. Do you still hv Organist body wash? Pls share the link

    Answer : [Re] Inquiry for the item from tan****

    Hi. Organist Jeju bodywash is disconitnued. We do not have it anymore. Currently only On the body bodywash available. Thank you.

  • Question : Inquiry related cancel and refund from car****Sep 03, 2019

    Hi, I’ve received my items and realised that it wasn’t what I’ve paid for. When I ordered that time it was supposed to come with 3 body wash and now it become 1 small bottle of body wash??!! Your $39 promo wasn’t a great deal and I bought simply becos it supposed to come with 3 free body wash. Otherwise u wouldn’t have bought and would wait for a better promo.

    Please take back your items and return me my money! How can u scam your repeat customers like that?! I’m sure I’m not the only customer that is being short-changed. Saw reviews that some also bought during free 3 bodywash promo and ended up only getting something else... it is unethical for a business to subject their buyers to another promo after they have paid for it. If this is how you are going to do your business, this will be the last time I am going to buy from you.

    Answer : [Re] Inquiry related cancel and refund from car****

    Hi. Thank you for your message. For organist 4+3 body wash free, the promo was actually from 19-23 aug and afterwhich, it was back to the normal promo that is 4+1 FOC item free. We have checked on your order and it was indeed the 4+1 promo and not 3pcs bodywash free promo. Both your cancelled and delivered order is after the promotion already. We have attached an image on your order and 4+3 order looks like. Nevertheless, we thank you for your feedback and apologized on any miscommunication to you. Out of goodwill gesture and your support with us, we will take your order as the 4+3 special promo and will arrange delivery of the other 2 FOC body wash to your house. Thank you for your understanding and apologized for any inconvenience caused.

    Question : [Re] Inquiry related cancel and refund from car****

    Thank u for your prompt reply and clarification on the miscommunication. Appreciate your kind gesture and will continue to support in the near future.

    Answer : [Re] Inquiry related cancel and refund from car****

    Thank you. We will arrange the 2x foc bodywash to you by next week. Thank you.

    Question : [Re] Inquiry related cancel and refund from car****

    Sure, thank you once again!

    Answer : [Re] Inquiry related cancel and refund from car****

    you are welcome.

  • Question : Inquiry for the item from sha****Aug 29, 2019

    Hi seller,

    HIMALAYA PINKSALT SCALP SHAMPOO Is suitable for which type of hair?

    Answer : [Re] Inquiry for the item from sha****

    Hi. The Himalaya shampoo is suitable for oily scalp as it helps on excess sebum on scalp. Thank you.

  • Question : Inquiry for the item from fla****Aug 24, 2019

    Hello when is there stock for calming and soothing conditioner?

    Answer : [Re] Inquiry for the item from fla****

    Hi. We apologized that there is no more balance stocks for calming and soothing conditioner. It has already discontinued by factory hence no more restock will be in as well. Thank you.

  • Question : Inquiry for the item from Alm****Aug 19, 2019

    Random body wash can request don random perfume body wash? Because I can not use perfume body wash.....

    Answer : [Re] Inquiry for the item from Alm****

    Hi. We apologized that for the foc bodywash will be all given out randomly. You can input on remarks before you cart out, as much as possible we will try to fulfil if stocks permit, no promises. Please kindly understand. Thank you!

+View all Notice, FAQ, Q&A >>
[TECH] Laundry Detergent Sheet/Fresh Breeze/Romantic Flower/20sheets
[TECH] Laundry Detergent Sheet/Fresh Breeze/Romantic Flower/20sheets
Item Q&A
  • Question : Inquiry for the item from kli****Aug 28, 2019

    Hi, is both fresh breeze and romantic flower still available?

    Answer : [Re] Inquiry for the item from kli****

    Hi. Yes, stocks are available for both now. Thank you.

  • Question : Inquiry for the item from pig****Aug 19, 2019

    Hi tried to order but only left 1 each? Any restock?

    Answer : [Re] Inquiry for the item from pig****

    Hi. Thank you for your message. Qty has been updated for both. Please refresh and try again. Thank you!

  • Question : Inquiry for the item from swe****Jul 26, 2019

    Can this use for my front load washing machine?

    Answer : [Re] Inquiry for the item from swe****

    Hi. Yes, it is able to use for both front and top load washing machine. Thank you.

  • Question : Inquiry for the item from mis****May 24, 2019

    Hi will this item be restock soon?

    Thanks

    Answer : [Re] Inquiry for the item from mis****

    hi. sorry for the late reply, due to some technical glitch in qpost app. stocks for laundry sheets should be arriving in local hq warehouse in mid july. hence, restocks should b mid-end july. once we received stocks again, we will update listing again. thank you for understanding.

    Question : [Re] Inquiry for the item from mis****

    Hi Just wondering if the stock is in already? thanks

    Answer : [Re] Inquiry for the item from mis****

    Hi. Not yet, it should be by end of July. You may want to check back again end July- early Aug. We will update listing as soon as possible once received as well. Thank you so much.

  • Question : Inquiry for the item from jen****Sep 09, 2018

    Hi, will like to check if you will restock? This is a good product.

    Answer : [Re] Inquiry for the item from jen****

    Hi, Romantic Flower Tech Sheet is on the way on board sea vessel, due to factory out of stock last month, but this month will be restock. estimated will arrive here 10 to 14 days later thanks

    Question : [Re] Inquiry for the item from jen****

    Thank you. I will reorder both when stock is in.

    Answer : [Re] Inquiry for the item from jen****

    Thank you for your support.

+View all Notice, FAQ, Q&A >>
[2+2+1 FREE] Onthebody Superfood Body Wash
[2+2+1 FREE] Onthebody Superfood Body Wash
Item Q&A
  • Question : Inquiry for the item from 238****Aug 26, 2019

    I am interested in the Avocado body wash but would like to check if this product is suitable for sensitive skin type.

    Answer : [Re] Inquiry for the item from 238****

    Hi. For on the body superfood series bodywash is milder compare to perfume series. As there is no specific information if sensitive skin is suitable and is also depending on how sensitive your skin are, you may want to give it a try. We apologized that we might not be able to give you the best advice on this. Thank you for your understanding.

  • Question : Inquiry for the item from jam****Jul 24, 2019

    Hi.. may I know what’s the expiry date for current batch for Sweet Love?

    Answer : [Re] Inquiry for the item from jam****

    Hi. Current batch of sweet love expiry is Sept 2020. THank you.

  • Question : Inquiry for the item from xia****Jul 08, 2019

    Hi may I know the expiry of blueberry and avocado? Thanks

    Answer : [Re] Inquiry for the item from xia****

    Hi. Current batch expiry is all 2021 for Blueberry and Avocado. Thank you.

  • Question : Inquiry for the item from jam****Jul 08, 2019

    It’s what’s the expiry date for Happy Breeze, Sweet Love and Nature Garden?

    Answer : [Re] Inquiry for the item from jam****

    Hi. Current batch for sweet love will be Sept 2020. For the other 2 will be in 2021 expiry. Thank you.

    Question : [Re] Inquiry for the item from jam****

    How about Blueberry & Lemon?

    Answer : [Re] Inquiry for the item from jam****

    Hi. Both is also 2021 expiry. Thank you.

    Question : [Re] Inquiry for the item from jam****

    Thanks.. order placed. Please help to ensure products sent expiry date is 2021 as stated. 🙏🏻

    Answer : [Re] Inquiry for the item from jam****

    Thank you

  • Question : Inquiry for the item from tan****Jul 08, 2019

    Hello. Is jeju organist shower gel also part of the timesale? The cursor choices do not show the item for me to click

    Answer : [Re] Inquiry for the item from tan****

    Hi. Jeju is already discontinued by factory and we do not have anymore stocks available. Hence, it is not insude the list. Thank you.

+View all Notice, FAQ, Q&A >>
[On the Body] Perfumed Body Wash 500ml x 2
[On the Body] Perfumed Body Wash 500ml x 2
Item Q&A
  • Question : Inquiry for the item from tgc****Aug 11, 2019

    Hi seller may I know what is the expiry date for happy breeze and sweet love ?

    Answer : [Re] Inquiry for the item from tgc****

    Hi. We need to check on the expiry after office is open on Tuesday. But our on the body bodywash are all fast moving products. Expiry min. is also in 2020-2021. Thank you.

    Question : [Re] Inquiry for the item from tgc****

    Alright, pls let me know on tuesday, thanks

    Answer : [Re] Inquiry for the item from tgc****

    Hi. For Happy will be 2020 Dec and 2021 Dec for Sweet. Thank you.

  • Question : Inquiry for the item from joy****May 03, 2019

    Any promotion ?

    Answer : [Re] Inquiry for the item from joy****

    Hi. Promo are usually managed by Qoo10, hence we usually not aware when there may be any price deals. Nevertheless, you can also apply qoo10 issued coupons on the listing. Thank you!

  • Question : Inquiry related delivery from vam****Apr 09, 2019

  • Question : Inquiry for the item from Puc****Jan 04, 2019

    Hi Seller,
    Will Sweet Love, or Happy Breeze be restocked for this promotion? As i wish to try out on this 2 body wash to see if its suitable for my skin. Thank you.

    Answer : [Re] Inquiry for the item from Puc****

    Hi. Yes, currently there are very limited stocks available for both due to overwheming orders. We have updated the listing with a few more pcs available. You can find them from 2nd option selection. As for restocked, yes, there will be stocks coming in as well. Just that earliest it would also be mid next week. As current promo is with QX quick, it would need to be ready stocks available in order to ship out on the same day. We will update on the listing again once the stocks arrive. Thank you for our kind understanding on this.

    Question : [Re] Inquiry for the item from Puc****

    Well noted, i will wait for the next re-stock as i missed out the add on few more pieces. Thank you for replying~

    Answer : [Re] Inquiry for the item from Puc****

    Hi. Noted with thanks.

  • Question : Inquiry for the item from geo****Jan 04, 2019

    Hi, for the perfume range, I can only see Nature Garden under the droplist? What about Sweet and Happy Breeze?

    Answer : [Re] Inquiry for the item from geo****

    Hi. Yes, currently there are very limited stocks available for both due to overwheming orders. We have updated the listing with a few more pcs available. You can find them from 2nd option selection. As for restocked, yes, there will be stocks coming in as well. Just that earliest it would also be mid next week. As current promo is with QX quick, it would need to be ready stocks available in order to ship out on the same day. We will update on the listing again once the stocks arrive. Thank you for our kind understanding on this.

+View all Notice, FAQ, Q&A >>
FREE ALMOND BODYWASH! [1 +1] DR.GROOT Anti-Hair Loss Shampoo FULL RANGE AVAILABLE
FREE ALMOND BODYWASH! [1 +1] DR.GROOT Anti-Hair Loss Shampoo FULL RANGE AVAILABLE
Item Q&A
  • Question : Inquiry for the item from ten****Aug 06, 2019

  • Question : 来自rai****的退货/换货咨询。Jul 25, 2019

    Hi, seller, I wrongly make the selection. May I change my order for thin hair shampoo to oily scalp shampoo? Thanks.my cart 300136160

    Answer : [Re] 来自rai****的退货/换货咨询。

    Hi. Noted on this. We will manually change the thin hair shampoo to oily scalp shampoo. Thank you.

    Question : [Re] 来自rai****的退货/换货咨询。

    Thanks seller, do u have anti hair loss conditional?

    Answer : [Re] 来自rai****的退货/换货咨询。

    Hi. For Dr.groot conditioner there is only one type cater for all. It will be the Total care conditioner. Thank you.

  • Question : Inquiry for the item from chi****Jul 11, 2019

    Hi,
    Do you recommend to alternate use the dandruff and hair thinning shampoo for both dandruff and hair loss issue? Or does the dandruff shampoo has hair loss effect too?

    Answer : [Re] Inquiry for the item from chi****

    Hi. Dandruff shampoo mainly for scalp and dandruff issue. Yes, we would recommend you to alternate the two shampoo to use it.Thank you.

  • Question : Inquiry for the item from cin****Jun 20, 2019

    Hello seller. Anti hair loss for thin hair is not available?

    Answer : [Re] Inquiry for the item from cin****

    Hi. Yes, currently is out of stocks. New shipment will be in only after end July. Once we received the shipment, will update listing again. Thank you

  • Question : Inquiry for the item from 243****Feb 28, 2019

    Hi,
    Received the products but the hair tonic spray head does not do its function. Instead of liquid coming out from the spray head, the liquid was oozing out all over the place of the spray head joint. Is it defective??

    Answer : [Re] Inquiry for the item from 243****

    Hi. So far we did not encounter any issue or feedback on this issue. Can you help to open up the head and tightening it up to see if the same thing still happen? If so, please provide us your order no. and let us know again, we will see how to further assist you on this. THank you.

    Question : [Re] Inquiry for the item from 243****

    Hi
    I have tried to tighten the spray head as I thought it was loose too. But I was surprised that this part was not joined and that is where the liquid came oozing off when I pressed the spray head. My order # is 290611947. Thanks

    Answer : [Re] Inquiry for the item from 243****

    Hi. Thank you for informing. We will do an exchange of the tonic. However, cos we currently are waiting for new stocks coming in, hopefully by next week. We will contact you via sms to arrange the exchange again. Thank you so much for your kind understanding on this.

    Question : [Re] Inquiry for the item from 243****

    That is nice to know that! So the one that i have received, indeed is defective right? Yes pls sms me once you have new stock for exchange and I will get ready mine, to return to you. Thank you!

    Answer : [Re] Inquiry for the item from 243****

    Hey, forgotten to add - I have pour some into my spray container to use.

    Question : [Re] Inquiry for the item from 243****

    Hi. We are not sure if the tonic you receive is defective or not, cos so far we do not have any feedback that there is any issue with the sprayhead. Just that out of goodwill gesture, we offer an exchange for you. In this case, please refrain from using the tonic if we are proceeding the exchange for you when stocks arrive. Alternatively, if you intend to place new order with us in our shop, we can input a small gift as a token of appreciation in the next order for you if the tonic you had already poured out half bottle. Plase kindly advise. THank you for your kind understanding.

    Answer : [Re] Inquiry for the item from 243****

    Hi,
    Thanks for your reply. I have pour some tonic into my spray container (at the last min) as I really need to use it as it shown with pic earlier I sent you, the spray head I believe is defective. I would like to order another same set of the shampoo and tonic (hopefully this time the spray head will have no problem at all) , would you be having another offer like the last time? If so, I would gladly buy them.

    Question : [Re] Inquiry for the item from 243****

    Hi. That promo price was partially subsidised by Qoo10 and cos it was for new launch of Dr.Groot in our shop, that why have such low price. Moving forward, there may be promo on n off depending on qoo10, but likely it won't have that low price promo again. Thank you.

    Answer : [Re] Inquiry for the item from 243****

    Hi,
    Don't worry. As I have already using the tonic, I will not exchange a new stock from you.

    Question : [Re] Inquiry for the item from 243****

    Thank you for your reply. Noted on this and thanks for understanding. Please pm us again the next time if you placed any order from our shop, we will try to input a token of appreciation for your support. Thank you so much and wishing you a lovely evening.

    Answer : [Re] Inquiry for the item from 243****

    Hi
    Thanks for your reply. Just hope you can have more promos on these items soon. Don't worry about the free gift. Appreciated.

    Question : [Re] Inquiry for the item from 243****

    Hi. Yes, thank you. We will try to come out with more promos for our items to thank our customers like you for your support. Thank you and have a lovely day ahead!

+View all Notice, FAQ, Q&A >>
[Babience] Laundry Detergent Container1500ml x 2
[Babience] Laundry Detergent Container1500ml x 2
Item Q&A
  • Question : Inquiry for the item from ako****Aug 04, 2019

    Hi. For the laundry detergent, may i know is there english instruction on how much to use? I am a first time mother of a newborn. Just want to make sure i do not use too little or too much for washing. Thank u

    Answer : [Re] Inquiry for the item from ako****

    Hi. Please refer to the attached image for reference. Thank you!

    Question : [Re] Inquiry for the item from ako****

    Thank u

    Answer : [Re] Inquiry for the item from ako****

    you are welcome.

  • Question : Inquiry for the item from ele****Jun 03, 2019

    Hi, when is the next restock for the detergent refill?

    Answer : [Re] Inquiry for the item from ele****

    Hi. We will update the listing today. Stocks should be in again later this week or early next week. You can try to refresh the listing later. Thank you.

  • Question : Inquiry for the item from Yuk****Apr 11, 2019

    Hi why no stock for detergent refill? No stock? When restock?

    Answer : [Re] Inquiry for the item from Yuk****

    Hi. Yes, it is out of stocks. Stocks should be in within 1-2 weeks. Once arrived, we wil update listing again. THank you.

  • Question : Inquiry for the item from anq****Dec 16, 2018

    Hi is the order option oral care set same as the sterilized wet wipes for oral (30pcs)?

    Answer : [Re] Inquiry for the item from anq****

    Hi. For the Sterilised Wet wipes 30pc is already discontinued by factory. For the option Oral care set refers to the toothpaste and toothbrush. Thank you.

  • Question : For front load washing machine?Oct 04, 2018

    Hello seller, can the detergent be used in Front load washing machine?

    Answer : [Re] For front load washing machine?

    Hi, yes, detergent can be use for front load washer as it is low in stud, thank you

    Question : [Re] For front load washing machine?

    Okie thank you :)

    Answer : [Re] For front load washing machine?

    Thank you

+View all Notice, FAQ, Q&A >>
[1+1] FIJI Laundry Detergent Power Sheet /100% water-soluble/Made in Korea/Fresh Smell/30sx2
[1+1] FIJI Laundry Detergent Power Sheet /100% water-soluble/Made in Korea/Fresh Smell/30sx2
Item Q&A
  • Question : Inquiry for the item from Viv****Jul 22, 2019

  • Question : Inquiry for the item from sph****Jul 19, 2019

    have stock?

    Answer : [Re] Inquiry for the item from sph****

    Hi. Yes, stocks will be arriving to our warehouse by next week. Hence, now listing is open for groupbuy. Once stocks arrived, we will pack the orders and ship out at the soonest. You may place the order if you do not need it urgently. Thank you.

    Question : [Re] Inquiry for the item from sph****

    i need pick up stock before friday . is it possible for self collection?

    Answer : [Re] Inquiry for the item from sph****

    Hi. Because stocks just arrived in Singapore. We are not sure when exactly which date stocks will arrive in our warehouse yet. Hence, we cannot advise if you can come over to collect before Friday. Probably you can leave us your contact details and we try to check which day it might come over so that we can advise if you can collect by later part of the week. Thank you.

    Question : [Re] Inquiry for the item from sph****

    thank you contact me at 81818353. my name is shirley

    Answer : [Re] Inquiry for the item from sph****

    Hi. Noted with thanks. We will try to contact you again at the soonest after we got confirmation. Thank you

  • Question : Inquiry for the item from juz****Jun 22, 2019

    Hi will there be any restocks?

    Answer : [Re] Inquiry for the item from juz****

    Hi, yes there will be restocks coming in. However the shipment from Korea Hq side should only arrived in SG by mid-end July. Once we received the stocks, will update listing a the soonest. Thank you.

  • Question : Inquiry for the item from jes****May 14, 2019

    Hi seller,
    When will the new stock of this arrive?

    Answer : [Re] Inquiry for the item from jes****

    Hi. As of now, we do not have any confirmation on the arrival. It could take about 2-3 weeks for next shipment to be in again. Once received, we will update listing again. Thank you for your kind understanding.

  • Question : Inquiry for the item from jes****May 10, 2019

    Hi seller, does this product contain softener?

    Answer : [Re] Inquiry for the item from jes****

    Hi. No. It is just detergent sheet. Thank you.

+View all Notice, FAQ, Q&A >>
[Last Chance Clearance] 1+1 Mix and Match Assorted AHC Premium Sheet Mask Bundle Offer
[Last Chance Clearance] 1+1 Mix and Match Assorted AHC Premium Sheet Mask Bundle Offer
Item Q&A
  • Question : Inquiry for the item from ivy****Jul 22, 2019

    I ordered two Vital c but I received one Vital C and One phyto.Can exchange? Thanks

    Answer : [Re] Inquiry for the item from ivy****

    Hi. Apologized on the mispacking. Can you help us to take a picture of your parcel and item received. Also to provide your order no. so that we can check on our side as well. Thank you so much

  • Question : Inquiry for the item from ivy****Jul 20, 2019

    Hi seller do you sell the premium AHC mask?Thanks

    Answer : [Re] Inquiry for the item from ivy****

    Hi. All our AHC masks are on clearance right now. We only left with AHC Phyto Cellulose Mask and Vital C Cellulose Mask. Both is the old packaging version. Thank you.

  • Question : Inquiry for the item from be3****Apr 17, 2019

    Why u cant both boxes is the gold foil mask?

    Answer : [Re] Inquiry for the item from be3****

    Hi. Because stocks are running low fo gold foil masks. So the options is removed. Thank you.

  • Question : Inquiry for the item from eve****Apr 14, 2019

    AHC mask 1+1 is 1box + 1box or 1pcs + 1pcs?

    Answer : [Re] Inquiry for the item from eve****

    Hi. It will be 1 box + 1 box. 1 box consists of 5 sheets of masks. Thank you.

  • Question : Inquiry for the item from chi****Mar 15, 2019

    will there be promotion again soon?

    Answer : [Re] Inquiry for the item from chi****

    Hi. Usually promo are all managed by qoo10, hence we are not sure when may have a promo again. You may want to check back again during mid-week or weekends when you free. Thank you for your kind understanding on this.

+View all Notice, FAQ, Q&A >>
★CARTON SALE + FREE GIFT★Babience Detergent/Softener/Bottlewash/Wipes/Shampoo/Lotion/Cream/Handwash
★CARTON SALE + FREE GIFT★Babience Detergent/Softener/Bottlewash/Wipes/Shampoo/Lotion/Cream/Handwash
Item Q&A
  • Question : Inquiry for the item from and****Jul 13, 2019

    Hi.
    Can I Have the full ingredient list for the body wash and may I know the expiry date for the current batch? Thanks.

    Answer : [Re] Inquiry for the item from and****

    Hi. For which body wash are you referring to? The BOSCP 2 in 1 Shampoo & Bodywash or the PinkFong Body Wash?

    Question : [Re] Inquiry for the item from and****

    Hi. 2 in 1 bodywash.

    Answer : [Re] Inquiry for the item from and****

    Hi. Current batch is Sept 2021. Attached image is the ingredient list. Thank you.

  • Question : Inquiry for the item from she****Jun 01, 2019

  • Question : Inquiry for the item from RON****May 27, 2019

    Hi... May I know when the laundry detergent refill will be re-stock?

    Answer : [Re] Inquiry for the item from RON****

    hi. sorry for the late reply, due to some technical glitch in qpost app. stocks are expected to be in later this week. once received, we will update listing again. thank you for understanding.

    Question : [Re] Inquiry for the item from RON****

    Would u be able to update me once restock?
    Thank you so much

    Answer : [Re] Inquiry for the item from RON****

    Hi, Some stocks are expected to be comie in next week, you may want to check the listing over the weekends, we will input some qty back in the listings later today, and shipped out once we received next week. Thank you!

  • Question : Inquiry for the item from 242****May 24, 2019

  • Question : Inquiry for the item from sup****Apr 21, 2019

    When will the laundry detergent and fabric softener be back in stock? Thank you

    Answer : [Re] Inquiry for the item from sup****

    Hi. Restocks should be coming in 1-2 weeks time. Once received, will update listing at the soonest. Thank you.

    Question : [Re] Inquiry for the item from sup****

    i think i missed the restock, when will the restock arrive again please? thanks

    Answer : [Re] Inquiry for the item from sup****

    Hi. Stocks for refills will be in end May and containers will be in mid-end June. Once we received the stocks for refills, will update listing again. Thank you for understanding.

+View all Notice, FAQ, Q&A >>
1+1 Babience Safe Feeding Bottle Wash 540ml/For cleaning of baby ware/Organic cert
1+1 Babience Safe Feeding Bottle Wash 540ml/For cleaning of baby ware/Organic cert
Item Q&A
  • Question : Inquiry for the item from she****May 19, 2019

    Hi there, can i ask if the refill is 1+1 which means two packs of 400 ml?

    thanks!

    Answer : [Re] Inquiry for the item from she****

    Hi. Yes, it means the 400ml refill pack x2. Thank you.

[1+1] 11 OPTIONS INSIDE/HAPPY/SWEET/NATURE/BLUEBERRY/ALMOND/AVOCADO/LEMON/COCONUT/OLIVE/CHAMOMILE
[1+1] 11 OPTIONS INSIDE/HAPPY/SWEET/NATURE/BLUEBERRY/ALMOND/AVOCADO/LEMON/COCONUT/OLIVE/CHAMOMILE
Item Q&A
  • Question : Inquiry from Lee****May 07, 2019

    any upcoming promotion?

    Answer : [Re] Inquiry from Lee****

    Hi. Promo are set by Qoo10 as they are the one subsidising it, so usually we don;t know beforehand. But so far, should be no upcoming promo. You can utilise the qoo10 coupons on the listing instead. Thank you.

  • Question : Inquiry for the item from eun****Apr 22, 2019

  • Question : Inquiry for the item from sno****Jan 15, 2019

    Hi, will u hv stock for Jeju Tangerine? I wld like to order Jeju Tangerine and Jeju Rapeflower. TQ

    Answer : [Re] Inquiry for the item from sno****

    Hi. There is no restock for Green Tea and Tangerine body wash right now as no production from factory. Currently we have is only Honey body wash. Thank you.

    Question : [Re] Inquiry for the item from sno****

    Oic. TQ

    Answer : [Re] Inquiry for the item from sno****

    Thank you.

  • Question : Inquiry for the item from che****Dec 14, 2018

    Hi, if i order now, can reach me by 18 dec?

    Answer : [Re] Inquiry for the item from che****

    Hi. Orders received over the weekends will be processed by Monday and shipped out by the next day usually. Hence, there might be a possibility that you might not receive it on time by 18th. If you need it urgently, we suggest you to place the order now and select store pickup for self collection on Mon-Tue. THank you.

    Question : [Re] Inquiry for the item from che****

    Hi, after ship out, normally how many days will it reach me?

    Answer : [Re] Inquiry for the item from che****

    Hi. Once shipped out, Qxpress will sort in their warehouse and arrange for delivery. Based on experience, usually within 1-3 days you will be able to receive. Thank you.

  • Question : Inquiry for the item from geo****Dec 14, 2018

+View all Notice, FAQ, Q&A >>
LG Organist Shampoo/Conditioner/Treatment/Korea/Cherry/Herb/Argan/Tea tree/Rosemary
LG Organist Shampoo/Conditioner/Treatment/Korea/Cherry/Herb/Argan/Tea tree/Rosemary
Item Q&A
  • Question : Inquiry for the item from ets****Apr 24, 2019

    Hi, realised there's no Rosemary Mint conditional? Which conditional suppose to go with Rosemary Mint?

    Answer : [Re] Inquiry for the item from ets****

    Hi. Yes, for Rosemary and tea tree shampoo. It does not comes it conditioner. Usually we would recommend to match with calming and soothing conditioner. Thank you.

    Question : [Re] Inquiry for the item from ets****

    Noted with thanks.

    Answer : [Re] Inquiry for the item from ets****

    Hi. Welcome.

  • Question : Inquiry for the item from jas****Jul 09, 2018

    Hi seller
    may i check what are the ingredients in the shampoo? sulphate n paraben free?

    Thank you

    Answer : [Re] Inquiry for the item from jas****

    Hi. It is paraben free but is not sls free. THank you.

  • Question : Inquiry for the item from sha****Jun 13, 2018

    Hi Seller,

    When will you restock your Jeju Body Wash?

    Answer : [Re] Inquiry for the item from sha****

    hi Jeju body wash out of stock for past few weeks by factory. we are expecting new shipment to be ship out by sea this sunday so need at least 10 to 14 days to reach us. thanks

  • Question : Inquiry for the item from eli****Apr 19, 2018

    Any restock for organist Jeju green tea body wash?

    Answer : [Re] Inquiry for the item from eli****

    HI. At this moment there is no restock for Green tea. No confirmation yet if stocks are coming. But once we received, we will update again accordingly. Thank you.

    Question : [Re] Inquiry for the item from eli****

    Okie! Looking fwd for the restock. Thanks v much!

    Answer : [Re] Inquiry for the item from eli****

    Thank you. Have a pleasant day ahead.

  • Question : Organist Jeju Shampoo & ConditionerMar 01, 2018

    Hi seller,

    Will u be bringing in these ranges of Organist Jeju Shampoo & Conditioner?
    Attached is a pic.

    Answer : [Re] Organist Jeju Shampoo & Conditioner

    Hi. Good morning. At this moment, we do not offer Organist Jeju shampoo and conditioner. Thank you.

+View all Notice, FAQ, Q&A >>
[1+1]Organist Shampoo/Conditioner/Treatment/Cherry/Argan/Herb Vinegar/Macadamia/Tea Tree/Calming
[1+1]Organist Shampoo/Conditioner/Treatment/Cherry/Argan/Herb Vinegar/Macadamia/Tea Tree/Calming
Item Q&A
  • Question : 来自tyn****会员的商品咨询。Apr 23, 2019

    Hi, seller... your cherry blossom shampoo isn't out of stock?

    Answer : [Re] 来自tyn****会员的商品咨询。

    Hi. Currently cherry shampoo is out of stocks. Should be receiving within this week. Once received, will update listing again. Thank you.

    Question : [Re] 来自tyn****会员的商品咨询。

    Thank you

  • Question : 关于运送tyn****会员的咨询。Apr 12, 2019

    Hi, seller...May I know if I order today when will receive it?

    Answer : [Re] 关于运送tyn****会员的咨询。

    Hi. Usually within the next working day we will shipped out. After shipping out, it could take about 1-3 working days at Qxpress for their sorting and delivery. As today is friday already, most likely you can only receive your order next week if you placed now. Thank you.

    Question : [Re] 关于运送tyn****会员的咨询。

    Noted, thanks

    Answer : [Re] 关于运送tyn****会员的咨询。

    Thank you.

  • Question : Inquiry for the item from tpw****Apr 20, 2019

    Hi seller, when is the expiry for teatree shampoo and rosemary mint shampoo?

    Answer : [Re] Inquiry for the item from tpw****

    Hi. Expiry for both is in 2021. Thank you.

  • Question : Inquiry for the item from Vin****Aug 20, 2018

    Is the macadamia oil shampoo out of stock? Will it be available soon? Thank you.

    Answer : [Re] Inquiry for the item from Vin****

    Hi. Macadamia is discontinued by factory hence no longer in production. Thank you.

  • Question : Moroccan Argan Oil Repairing TreatmentJul 16, 2018

    Hello, please could you confirm that the repair treatment cream is a leave-in treatment cream and there is no need to rinse off? Thanks.

    Answer : [Re] Moroccan Argan Oil Repairing Treatment

    Hi, the repair treatment is not a leave in type. It has to be rinse off. Thanks

    Question : [Re] Moroccan Argan Oil Repairing Treatment

    Please amend the directions of use on your item website as it says differently. Many thanks.

    Answer : [Re] Moroccan Argan Oil Repairing Treatment

    Hi, thank you so much for your kind feedback, we are sorry if any misleading information, we will amend the listing right away, thank you for shopping with us. Have a great day ahead.

+View all Notice, FAQ, Q&A >>
Yufit Signature Lifting Program/Miracle Red LED Light
Yufit Signature Lifting Program/Miracle Red LED Light
Item Q&A
  • Question : Inquiry for the item from 261****Mar 05, 2019

    Does this come with V-CARE BAND + TYF-1000?

    Answer : [Re] Inquiry for the item from 261****

    Hi. Yes. The TYF-1000 device comes together with 1x silicon band. THank you.

  • Question : Inquiry for the item from cec****Jan 04, 2019

    is this a good product for face lift?

    Answer : [Re] Inquiry for the item from cec****

    hi. you may consider to give it a try for this product. it has been a popular item in korea with positive reviews. the yufit tyf1000 has theoptimal power oscillation that can helps to maximize the effect of cheek and chin lifting, to relieve sagging skin. thank you.

    Question : [Re] Inquiry for the item from cec****

    battery operated?

    Answer : [Re] Inquiry for the item from cec****

    Hi. Yes, it is battery operated. THank you.

    Question : [Re] Inquiry for the item from cec****

    what type of battery? can you share more. i am quite keen in the product. do i need to use lotion or mask in conjunction with this product? how frequent? duration per use?

    Answer : [Re] Inquiry for the item from cec****

    Hi. It is using 2x AAA batteries. Yes, you can use it together with mask. As for frequency, it does not specifically say how many times a day or week that you can use this. Duration for each use is about 15minutes. You can also refer to this link for reference. http://en.yufit.co.kr/product/v-care-band-tyf-1000/1183/category/479/display/1/ Thank you.

AHC CRAZY MEGA CLEARANCE SALE/ALL MUST GO/SHIP OUT SAME DAY/100% AUTHENTIC FROM KOREA
AHC CRAZY MEGA CLEARANCE SALE/ALL MUST GO/SHIP OUT SAME DAY/100% AUTHENTIC FROM KOREA
Item Q&A
  • Question : Inquiry for the item from jes****Dec 11, 2018

    Hi, your toner shows 2 why but when I what to check out. It keeps showing zero why? Please assist

    Answer : [Re] Inquiry for the item from jes****

    Hi. I think that is because at the same time other buyers had cart out the toner before you, that is why you are unable to cart out as we just checked the listing and the hydra toner 2pcs is all sold already. Thank you for your kind understanding on this.

  • Question : shipping feeOct 14, 2018

    hi, i wanted to add in the sun cream but how come there is shipping fees still. when the amount exceeds 80

    Answer : [Re] shipping fee

    Hi, just checked, Qxpress is Free for AHC clearance listing, can you delete all cart and try again? Thank you

    Question : [Re] shipping fee

    what if i add other new items? like sun cream (that has shipping fee)
    the shipping fee never waive?

    Answer : [Re] shipping fee

    Hi, if it is from the this same listing will be same shipping rate, example free qxpress becuase of clearance promo, however, if u add in order from other listing, it might be a different shipping rate.

  • Question : Inquiry for the item from edd****Sep 30, 2018

    Hi Seller,
    May I know when is the expiry date of your product? Thanks.

    Answer : [Re] Inquiry for the item from edd****

    Hi. Expiry date are stated on the option list selection for the products on the listing, you may refer from there. Thank you.