Q&A board

Q & A Lists
Item Question & Answer
Customer Favourite! [Nioxin] System 2 / System 3 Shampoo 300ml
Customer Favourite! [Nioxin] System 2 / System 3 Shampoo 300ml
Item Q&A
  • Question : Inquiry for the item from cha****Apr 20, 2019

  • Question : Inquiry for the item from sha****Apr 10, 2019

    Hi Seller,

    May i know what are the ingredients in both shampoo?

    Answer : [Re] Inquiry for the item from sha****

    Nioxin System 3 Shampoo:

    Water, Sodium Laureth Sulfate, Sodium Lauryl Sulfate, Citric Acid, Sodium Chloride, PPG-2 Hydroxyethyl Coco/Isostearamide, Sodium Citrate, Sodium Xylenesulfonate, Sodium Benzoate, Salicylic Acid, Mentha Piperita (Peppermint) Oil, Menthol, Mentha Arvensis Leaf Oil, Tetrasodium EDTA, Polyquaternium-10, Methylparaben, Propylene Glycol, Camellia Sinensis Leaf Extract, Cystine Bis-PG-Propyl Silanetriol, Lecithin, Foeniculum Vulgare (Fennel) Fruit Extract, Saccharomyces/Magnesium Ferment, Biotin/Folic Acid/Cyanocobalamin/Niacinamide/Pantothenic Acid/Pyridoxine/Riboflavin/Thiamine/Yeast Polypeptides, Yeast Extract, Saccharomyces/Iron Ferment, Saccharomyces/Copper Ferment, Blue 1, Saccharomyces/Silicon Ferment, Saccharomyces/Zinc Ferment, Phenoxyethanol.

    https://www.livestrong.com/article/263915-a-list-of-active-ingredients-in-nioxin/

    You can also visit this website for reference. You may visit our store to check on the actual product for more accurate info. Thanks.
    (Apr 10, 2019 19:36)

  • Question : Inquiry for the item from Val****Apr 08, 2019

[ELENCE 2001] Tea Tree Scalp Shampoo / Hair Pack / Essence - Anti Hair Loss!
[ELENCE 2001] Tea Tree Scalp Shampoo / Hair Pack / Essence - Anti Hair Loss!
Item Q&A
  • Question : Inquiry for the item from lad****Apr 14, 2019

  • Question : Inquiry for the item from tes****Mar 06, 2019

    Hello Seller,

    May I know if the amount stated is for the three items?

    Thank you.

    Answer : [Re] Inquiry for the item from tes****

    Hi dear, it's the price for 1 item.

  • Question : Inquiry for the item from icy****Jan 24, 2019

    Hello...wish to enquire on the tea tree range.. by choosing range and hair pack what does that mean? I only wan to buy the tea tree scalp hair pack..pls advise . Thanks

    Answer : [Re] Inquiry for the item from icy****

    Hi Dear, do you mean you just want to buy 1 item which is Elenece Tea Tree Hair Pack?

    Question : [Re] Inquiry for the item from icy****

    Yes

    Answer : [Re] Inquiry for the item from icy****

    Hihi how should I select the hair scalp care hair pack?

    Question : [Re] Inquiry for the item from icy****

    Hi Dear, we apologize for the late reply, as customer service off on Weekend.

    Answer : [Re] Inquiry for the item from icy****

    Ok.. So how should we order

    Question : [Re] Inquiry for the item from icy****

    Hi Dear, you can select the item, choose which range you want, either Tea Tree (Oily Scalp) or Sakura Cha (Dry and damaged hair). The you may select Hair Pack, add on choose"None".

    Hi dear, did i help you to solve your question? If no, please let us know, we will see what we can help further. Thanks.

    (Jan 28, 2019 11:47)

    You may also Whatsapp us at 81818993.
    (Jan 28, 2019 11:47)

    Answer : [Re] Inquiry for the item from icy****

    Okkk but is the same price as retail lei.. No disc?

    Question : [Re] Inquiry for the item from icy****

    Yes same price. Unless sometimes Qoo10 has special event.

[Made in USA!] Bundle of 2! Tigi Bed Head Small Talk Volumizing Cream
[Made in USA!] Bundle of 2! Tigi Bed Head Small Talk Volumizing Cream
Item Q&A
[Goldwell] Dualsenses Shampoo and Conditioner 1000ml
[Goldwell] Dualsenses Shampoo and Conditioner 1000ml
Item Q&A
  • Question : Inquiry for the item from kkr****Mar 14, 2019

    Hi, duo pack of 1000ml means shampoo n conditioner at 1000ml each?

    Answer : [Re] Inquiry for the item from kkr****

    Hi, yes

    Question : [Re] Inquiry for the item from kkr****

    Color Rich is Color Extra Rich?

    Answer : [Re] Inquiry for the item from kkr****

    Color Rich is Color Extra Rich?

[Shiseido] 100% Authentic! The Hair Care Shampoo/Treatment/Mask
[Shiseido] 100% Authentic! The Hair Care Shampoo/Treatment/Mask
Item Q&A
  • Question : Inquiry for the item from 243****Mar 13, 2019

    Hi
    Do you sell Adenovital scalp essence V? If so, how much and where do I order? Thanks
    I suppose scalp tonic and scalp essence V are totally different products right?

    Answer : [Re] Inquiry for the item from 243****

    Hi, we have the latest version which do not have the "v". you can place order from our website, www.topsecret.sg

    Hi, we have the latest version which do not have the "v". you can place order from our website, www.topsecret.sg
    (Mar 15, 2019 14:58)

  • Question : Inquiry for the item from 243****Mar 13, 2019

    Hi,
    Just want to check with you - Is Adenovital scalp tonic the same as Scalp Essence V? Thanks

    Answer : [Re] Inquiry for the item from 243****

    Nope it's different, tonic for hair loss prevention and scalp protection, Essence is anti hair loss and promote healthy hair growth which tonic does not do so.

    Nope it's different, tonic for hair loss prevention and scalp protection, Essence is anti hair loss and promote healthy hair growth which tonic does not do so.
    (Mar 15, 2019 14:58)

  • Question : Inquiry for the item from dig****Mar 10, 2019

    Difference between treatment 1 and 2 for dry damaged hair

    Answer : [Re] Inquiry for the item from dig****

    Treatment 1 for fine hair, 2 for thich hair

    Treatment 1 for fine hair, 2 for thich hair
    (Mar 15, 2019 14:58)

  • Question : Inquiry for the item from sus****Jan 19, 2019

    Is color treated hair shampoo sulfate free? What’s its expiry n date of expiry please? ThanksThanks.

    Answer : [Re] Inquiry for the item from sus****

    Hi dear, Luminoforce series is sulfate free. Which size you looking for? different item has different expiry date.

  • Question : Inquiry for the item from lit****Jan 17, 2019

    Hi, can I know which type should I choose? My hair is dry and damaged due to bleaching and Colourings of hair.

    Answer : [Re] Inquiry for the item from lit****

    You can choose Aqua Intensive, it's for dry and damaged hair =)

    Question : [Re] Inquiry for the item from lit****

    Thanks for the reply. But I’ve missed the sales :(

    Answer : [Re] Inquiry for the item from lit****

    When the sale is back, we will notify you =D

    Hi Dear, The promotion is on now! You may place order for the items you want!
    (Jan 18, 2019 16:06)

    Question : [Re] Inquiry for the item from lit****

    Hi, thanks for the notification. Have purchased the recommended product. Do send out ASAP as I’m running out of shampoo.

    Answer : [Re] Inquiry for the item from lit****

    Sure!

+View all Notice, FAQ, Q&A >>
For smooth and health hair! Loreal Professionnel Mythic Oil Nourishing Oil 100ml
For smooth and health hair! Loreal Professionnel Mythic Oil Nourishing Oil 100ml
Item Q&A
  • Question : Inquiry for the item from Ani****Feb 27, 2019

    May I confirm it’s expiry date as reviews stated old manufacturing date? Thanks

    Answer : [Re] Inquiry for the item from Ani****

    Hi it's not old manufacturing date, Which items are you mentioning? we can check for you the expiry date before you purchase.

    For Mythic Oil, the manufacturing date is 01/2018, expiring 01/2021.
    (Feb 27, 2019 16:30)

  • Question : Inquiry for the item from app****Feb 22, 2019

    Hi may i know the expiry date?

    Answer : [Re] Inquiry for the item from app****

    Expiry date: 01/2021

  • Question : Inquiry for the item from jen****Jan 25, 2019

    Hi seller. Can I know the expiry of this so that I can decide how many to buy? Thanks.

    Answer : [Re] Inquiry for the item from jen****

    Hi Expiry date is 07/2021

[AVEDA] 20% OFF!! Aveda Shampoo / Conditioner / Leave In
[AVEDA] 20% OFF!! Aveda Shampoo / Conditioner / Leave In
Item Q&A
  • Question : Inquiry for the item from blu****Feb 24, 2019

    Hi, May I know what is the expiry date for the Exfoliating shampoo 1000ml? Tks

    Answer : [Re] Inquiry for the item from blu****

    Hi dear, expiry date is 01/2021

LOREAL PROFESSIONAL SERIE EXPERT SERIES l FOR DAMAGED AND COLOURED HAIR
LOREAL PROFESSIONAL SERIE EXPERT SERIES l FOR DAMAGED AND COLOURED HAIR
Item Q&A
  • Question : Inquiry for the item from ecl****Feb 23, 2019

    Hi, when is expiry date for Loreal color vitamino shampoo

    Answer : [Re] Inquiry for the item from ecl****

    Hi dear the expiry date is 03/2021

[REDKEN] Extreme / All Soft / Color Extend / Frizz Dismiss / Cerafill Series
[REDKEN] Extreme / All Soft / Color Extend / Frizz Dismiss / Cerafill Series
Item Q&A
[NIOXIN] 1 + 1 Shampoo System 2 / System 4 1000ml
[NIOXIN] 1 + 1 Shampoo System 2 / System 4 1000ml
Item Q&A
  • Question : Inquiry for the item from nap****Jan 28, 2019

    Dear Seller, I've a little oily scalp and dry hair ends.. which is more suitable for me?

    Answer : [Re] Inquiry for the item from nap****

    It depends if you have chemically treated hair. System 2 for natural hair, System 4 for chemically treated hair. both are for oily sclap and anti hair loss. dry hair ends you need to use conditioner or hair mask.

    Question : [Re] Inquiry for the item from nap****

    Noted with thanks.

    Answer : [Re] Inquiry for the item from nap****

    You're welcome

  • Question : Inquiry for the item from jl1****Jan 25, 2019

  • Question : Inquiry related delivery from phy****Jan 21, 2019

  • Question : Inquiry for the item from ire****Jan 17, 2019

    Expiry?

    Answer : [Re] Inquiry for the item from ire****

    11/2020

  • Question : Inquiry for the item from sea****Jan 17, 2019

+View all Notice, FAQ, Q&A >>
Joico Erratic Clay 100ml
Joico Erratic Clay 100ml
Item Q&A
  • Question : Inquiry related delivery from tre****Dec 19, 2018

  • Question : Inquiry for the item from gem****Dec 14, 2018

    What is the expiry date for this product?

    Answer : [Re] Inquiry for the item from gem****

    Hi Dear,

    Sorry for late reply.
    The expiry date is on year 2021.
    If you would like to know exactly by month, i will come back for you on this issue next Monday.

    Thanks.

ELENCE Premium 2001 Twin Scalp Series l  Shampoo and Hair Pack For Thick/Fine/Curly and Frizzy Hair
ELENCE Premium 2001 Twin Scalp Series l Shampoo and Hair Pack For Thick/Fine/Curly and Frizzy Hair
Item Q&A