Q&A board

Q & A Lists
Item Question & Answer
[Kanken] 6 Color Classic backpack collection / Qprime /fjallraven kanken
[Kanken] 6 Color Classic backpack collection / Qprime /fjallraven kanken
Item Q&A
  • Question : Inquiry for the item from ruc****Oct 10, 2019

[수페르가] 18종 스니커즈 모음전
[수페르가] 18종 스니커즈 모음전
Item Q&A
  • Question : Inquiry for the item from jas****Oct 09, 2019

    Hi seller. I normally wears shoe size 37. What size should I get for product 12 and 13? Can I get size 245?

    Answer : [Re] Inquiry for the item from jas****

    Hi Customer

    check superga size chart : )

    thx!

[FILA] 9 Type ray tracer / quad shoes collection / Qprime
[FILA] 9 Type ray tracer / quad shoes collection / Qprime
Item Q&A
[Kanken] 29 Color mini backpack collection / Qprime /fjallraven kanken
[Kanken] 29 Color mini backpack collection / Qprime /fjallraven kanken
Item Q&A
  • Question : Inquiry for the item from kat****Oct 02, 2019

    how big is the bag?

    Answer : [Re] Inquiry for the item from kat****

    Hi Customer

    check size chart : )

    thx

  • Question : Inquiry for the item from diy****Sep 15, 2019

    Hello! Is this authentic?

    Answer : [Re] Inquiry for the item from diy****

    Hi customer

    sure, 200% Authentic : )
    thx

    Question : [Re] Inquiry for the item from diy****

    Hi do you have the normal size?

    Answer : [Re] Inquiry for the item from diy****

    Hi customer

    https://www.qoo10.sg/item/FJALLRAVEN-KANKEN-6-COLOR-CLASSIC-BACKPACK-COLLECTION-QPRIME-FJALLRAVEN/665108337

    this is nomal size backpack

    Question : [Re] Inquiry for the item from diy****

    Do you have other colours? Like the rekanken dark olive?

    Answer : [Re] Inquiry for the item from diy****

    Hi Customer

    yes, we have this color

    thx

  • Question : Inquiry for the item from Lad****Sep 29, 2019

  • Question : Inquiry for the item from jen****Sep 23, 2019

    Hi,, do you have blue ridge in classic ?

    Answer : [Re] Inquiry for the item from jen****

    Hi Customer

    sure, we have that color backpack

    thx : )

  • Question : Inquiry for the item from ngy****Sep 22, 2019

    Hi can I get a rlp of the pink rose?

    Answer : [Re] Inquiry for the item from ngy****

    Hi Customer

    sure, you can get that color backpack

    thx : )

[휠라] 7종 샌들 모음전
[휠라] 7종 샌들 모음전
Item Q&A
  • Question : Inquiry for the item from eon****Sep 28, 2019

    All the sandals is for unisex?

    Answer : [Re] Inquiry for the item from eon****

    Hi customer

    can i know which model?

    thx : )

    Question : [Re] Inquiry for the item from eon****

    4, 5, 6? By the way do u have 4 full black?

    Answer : [Re] Inquiry for the item from eon****

    Hi Customer

    4,5 model is Unisex

    thx

  • Question : Inquiry for the item from Mik****May 28, 2019

    This item is it leather or what material will easy clean or not ?

    Answer : [Re] Inquiry for the item from Mik****

    Dear customer

    Outer shell : Polyester Lining : Polyester / Sole : Synthetic rubber
    probably you can easy clean : )

    best regard

  • Question : Inquiry for the item from Mik****May 27, 2019

    Hi is it this product authentic 100% from FILA shops ?

    Answer : [Re] Inquiry for the item from Mik****

    Dear customer
    We are product 200% authentic from Fila shop : )
    best regard

[FILA] Flat price 11 Color CLASSIC BORDER sneakers collection
[FILA] Flat price 11 Color CLASSIC BORDER sneakers collection
Item Q&A
  • Question : Inquiry related delivery from xxl****Sep 17, 2019

    Hi, I have ordered on the 7th Sept and now it's 17th Sept. Have the item being shipped out?

    Answer : [Re] Inquiry related delivery from xxl****



    Hi Customer



    sorry. Korea was holiy day..so delay shipping

    check your traking number!

    thx

    Question : [Re] Inquiry related delivery from xxl****

    Hi, I have just received my file shoe and it's too big. Would like to exchange for size 250.

    Answer : [Re] Inquiry related delivery from xxl****

    Hello!! Thisis the 3rd time I am writing this. I will appreciate a response from you on the exchange of size.

  • Question : Inquiry related return and exchange from xxl****Sep 23, 2019

  • Question : Inquiry for the item from Ame****Sep 14, 2019

    Hi seller, I'm interested on the model 04_FS1STB3113XBYE but the size I'm looking for isn't in the list, is it possible to add in my request of size UK11/US12?

    Answer : [Re] Inquiry for the item from Ame****

    Hi Customer!
    sorry, this shoes doesn't have UK11/US12 size TT
    thx

[PUMA] 4 Color sandal collection /Men/Women
[PUMA] 4 Color sandal collection /Men/Women
Item Q&A
[MANHATTAN PORTAGE] 8 Type sling bag collection
[MANHATTAN PORTAGE] 8 Type sling bag collection
Item Q&A
[휠라] 18종슬리퍼 모음전
[휠라] 18종슬리퍼 모음전
Item Q&A
  • Question : Inquiry for the item from k.w****Jul 15, 2019

  • Question : Inquiry for the item from Jea****Aug 03, 2019

    hello seller, can I check isit able to track my item for qprime?

    Answer : [Re] Inquiry for the item from Jea****

    Hi cusomer

    sure, this item is Qprime shipping

    thx

  • Question : Inquiry for the item from tin****Jul 20, 2019

  • Question : Inquiry related delivery from ail****Jun 03, 2019

    Order no. 296979268

    When will you send out my item?

    Answer : [Re] Inquiry related delivery from ail****

    Dear customer

    We will send item at tmr

    thx : )

  • Question : Inquiry related delivery from 245****Apr 15, 2019

    dear seller, i had placed order on apr10, pls kindly advise when I can expect the item, thanks.

    Answer : [Re] Inquiry related delivery from 245****

    Dear customer

    i apologize, i already send Qoo10 but i think we had weekend! so probably you can check at tmr!
    sorry delay shipping, so sorry

[휠라]  9종 지갑 모음전
[휠라] 9종 지갑 모음전
Item Q&A
  • Question : Inquiry for the item from che****Aug 02, 2019

    Hi seller, can show the inside of the wallet? I would like to see the compartment of the wallet. Thanks.

    Answer : [Re] Inquiry for the item from che****

    And also the measurement of both wallets.

    Question : [Re] Inquiry for the item from che****

    Hi Customer, we don't have inside image : (

    you can googling model number

휠라 언더웨어
휠라 언더웨어
Item Q&A