Q&A board

Q & A Lists
Item Question & Answer
**LOW PRICES**iPad Pro/Mini 4/iPad Air 2/Air/2/3/4/new iPad/iPad Mini/iPad Mini retina Latest cover
**LOW PRICES**iPad Pro/Mini 4/iPad Air 2/Air/2/3/4/new iPad/iPad Mini/iPad Mini retina Latest cover
Item Q&A
  • Question : Inquiry for the item from kry****Oct 16, 2019

  • Question : Inquiry for the item from ste****Oct 04, 2019

  • Question : Inquiry related return and exchange from hey****Aug 26, 2019

  • Question : Inquiry for the item from ali****Jul 25, 2019

  • Question : Inquiry for the item from joa****Jul 21, 2019

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Macbook PRO/WHITE/AIR/RETINA keyboard protector/ Mac book iMac wireless keyboard protector at LOW pr
Macbook PRO/WHITE/AIR/RETINA keyboard protector/ Mac book iMac wireless keyboard protector at LOW pr
Item Q&A
  • Question : Inquiry for the item from ser****Sep 19, 2019

  • Question : Inquiry for the item from xue****Aug 21, 2019

  • Question : Inquiry for the item from nik****Apr 13, 2019

    Do u have any wireless Apple 11” keyboard protectors?

    Answer : [Re] Inquiry for the item from nik****

    Dear customer,

    Sorry, we do not have it.

    Thanks,
    uPreneur

  • Question : Inquiry for the item from man****Apr 04, 2019

  • Question : Inquiry for the item from hea****Feb 02, 2019

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*Sticky Pad* Stick mobile phone/gadget on any flat surface for easy viewing! iPhone iPad samsung
*Sticky Pad* Stick mobile phone/gadget on any flat surface for easy viewing! iPhone iPad samsung
Item Q&A
NEW CUSTOMIZED LAPTOP/MACBOOK/TABLET/IPAD/MI PAD CASE★Laptop sleeve★Macbook/Asus/Thinkpad/Samsung
NEW CUSTOMIZED LAPTOP/MACBOOK/TABLET/IPAD/MI PAD CASE★Laptop sleeve★Macbook/Asus/Thinkpad/Samsung
Item Q&A
  • Question : Inquiry for the item from che****Jun 20, 2019

  • Question : ExchangeSep 25, 2018

  • Question : Inquiry for the item from bon****Sep 21, 2018

    What's the type of material used for the sleeve? I am not able judge fromthe pictures.
    Can you custom print for me I'd I provide you with a graphic? E.g. a JPEG file. How long will it take?
    Thanks

    Answer : [Re] Inquiry for the item from bon****

    Dear customer,

    For customized print, we only take it for order above 30pcs.

    Thanks,
    uPreneur

  • Question : inquiry for sizing of laptop sleeveMay 21, 2017

  • Question : [Others] Related InquiriesMar 02, 2017

    You guys are bullshit . Ask for refund cos of poor business Ethics and till now no reply from my mails. Extremely poor . Take my money and run . Even $18 also want to cheat. Cheaters!

    Answer : [Re] [Others] Related Inquiries

    Dear customer,
    Please raise a refund request and we would refund the amount back to you.

    Thanks,
    uPreneur

    Question : [Re] [Others] Related Inquiries

    Yes .. I want a refund.. I Want a refund . I want a refund . I've been telling this word for almost 2 weeks .

    So yes, I would like to have a refund . Pls advice on how you will refund me . Appreciate it .

    Thanks .

    Answer : [Re] [Others] Related Inquiries

    Refund request has been processed.

+View all Notice, FAQ, Q&A >>
NEW CUSTOMIZED LAPTOP/MACBOOK/TABLET/IPAD/MI PAD SLEEVE CASE★Laptop sleeve case★Samsung/Asus/Lenovo
NEW CUSTOMIZED LAPTOP/MACBOOK/TABLET/IPAD/MI PAD SLEEVE CASE★Laptop sleeve case★Samsung/Asus/Lenovo
Item Q&A
  • Question : Inquiry related delivery from 243****Apr 13, 2019

    Dear,

    May I know which delivery company you will choose?
    Based on my experience, it is not possible for me to receive package from singpost.

    I would like to buy your bag but singpost is not an option for me.

    Thank you.

    Answer : [Re] Inquiry related delivery from 243****

    Dear customer,
    May we check why is this so?

    Thanks,
    uPreneur

  • Question : Inquiry for the item from saz****Apr 10, 2019

    Hi. I’ve a MacBook 12’ model A1534. Do u offer bags for this size? Thanks.

    Answer : [Re] Inquiry for the item from saz****

    Dear customer,
    Sorry, we do not have it in 12".

    You may select 13" instead but there might be additional allowance.

    Thanks,
    uPreneur

  • Question : Inquiry related cancel and refund from yvo****Dec 24, 2018

    Hi, I have been notified that my iten is oos. Please arrange for refund, thanks.

    Answer : [Re] Inquiry related cancel and refund from yvo****

    Dear customer,
    You may cancel the order from your end.

    Sorry about it.

    Thanks,
    uPreneur

  • Question : Inquiry for the item from thr****Aug 14, 2018

  • Question : Inquiry for the item from chu****Sep 11, 2017

    Will there be stocks for D02 15" laptop sleeve ??

    Answer : [Re] Inquiry for the item from chu****

    Dear customer,
    The item is back in stock.

    You can proceed to purchase it.

    Thanks,
    uPreneur

+View all Notice, FAQ, Q&A >>
**High Quality**iPad Pro/Mini 4/iPad Air 2/Air/new iPad 2017/iPad Mini/iPad Mini/retina/Smart cover/
**High Quality**iPad Pro/Mini 4/iPad Air 2/Air/new iPad 2017/iPad Mini/iPad Mini/retina/Smart cover/
Item Q&A
  • Question : Inquiry for the item from cor****Sep 07, 2018

  • Question : Ipad 2017 / Ipad 2018Apr 19, 2018

    Hi, please advise if the cover for ew iPad 2017 will fit the latest iPad model 9.7" launched this year in March 18
    Thanks

    Answer : [Re] Ipad 2017 / Ipad 2018

    Dear customer,

    Yes, it will fit for the latest iPad as well.

    Thanks,
    Casellic

  • Question : Inquiry for the item from jin****Mar 26, 2018

    I previously bought a casing for my ipad as model "2017 new ipad 9.7" ; i found a number 0682 behind my ipad. I am interested to buy the transformer case for my ipad, please advice which model i should select.

    Answer : [Re] Inquiry for the item from jin****

    Dear customer,
    Sorry, we cant seem to find a corresponding iPad model for 0682.

    Kindly check the exact model number of your iPad for us to advise you further.

    Thanks,
    uPreneur

  • Question : Ipad 2017Jan 05, 2018

    Hi, I would like to double check with you that the Ipad 2017 are the ipad 9.7"? As the model number is 1822? I worry that later I purchase those no suitable for my ipad which I just bought it on October 2017 at Apple shop.

    Answer : [Re] Ipad 2017

    Dear customer,

    Yes, iPad 2017 is for model number 1822.

    Thanks,
    uPreneur

  • Question : Cracked Tempered - Order No 239131787Dec 14, 2017

    Hi, when I receive the items, the cover is ok but the tempered glass screen protector has a crack. Cannot be used. Can I get a replacement? How can I do so? Kindly advise.

    Answer : [Re] Cracked Tempered - Order No 239131787

    Hi. Its been > 2 weeks. Can anybody help?

    Question : [Re] Cracked Tempered - Order No 239131787

    Already answered inquiry. If you have another any question, please contact to us.

+View all Notice, FAQ, Q&A >>
[Tablet stand]STAND FOR TABLET PC/IPAD/IPAD 2/NEW IPAD/GALAXY TAB 7/GALAXY TAB 10.1/COMPASS STAND
[Tablet stand]STAND FOR TABLET PC/IPAD/IPAD 2/NEW IPAD/GALAXY TAB 7/GALAXY TAB 10.1/COMPASS STAND
Item Q&A
  • Question : Wish to purchase 1 setAug 17, 2018

    Good afternoon. Need 1 set urgently. Any chance to pay cash and come collect at any location convenient ? I can deal at your blk void deck, condo guardroom outside, mrt or even shop/warehouse. You can sms/whatsapp me at 83216239. Thanks..

    Answer : [Re] Wish to purchase 1 set

    Dear customer,

    Sorry, we do not provide self collection at the moment.

    Thanks,
    uPreneur

  • Question : Question about productsFeb 15, 2017

    Hi I would like to sell your products to my customers. Do you have a contact no. I can get in touch with? Thank you.

    Answer : [Re] Question about products

    Already answered inquiry. If you have another any question, please contact to us.

  • Question : Query about itemMay 12, 2012

    Hi, does it support other model of tablets?

    Answer : [Re] Query about item

    Hi there,

    Yes, it is able to support all model of tablets, from 5-10 inches.

    The stand is also sturdy,portable and easy to use.

    Thanks,
    Upreneur

High Quality iPad / iPad2 / new iPad screen protector at LOW prices
High Quality iPad / iPad2 / new iPad screen protector at LOW prices
Item Q&A
  • Question : screen protectorDec 25, 2017

    Hi, for type Matte (iPad2/new iPad), Can it also fit iPad 3? Thx.

    Answer : [Re] screen protector

    Hi,

    Yes, it will fit iPad 3 as well.

    Thanks,
    uPreneur

  • Question : The item received was badly bend Feb 21, 2013

    The item received by me was bent, possible to request for exchange? Thanks

    Answer : [Re] The item received was badly bend

    Dear customer,

    Kindly email us at upreneur@gmail.com and we would assist you accordingly.

    Thanks,
    uPreneur

  • Question : Shipping StatusFeb 15, 2013

    My order number is: 31316523. Shipping Status : Ship Estimated [Estimated shipping date : Feb 15, 2013 . But I have not received it yet. I have ordered other stuff and it has the same having the same shipping date and I have already received it.
    Please advise when I will receive it. Thank you.

    Answer : [Re] Shipping Status

    Dear customer,

    We have sent out your order and would update the tracking number later.

    Thanks,
    uPreneur

iPad Mini 4/Air 2/Air/2/3/4/new iPad/iPad Mini/iPad Mini/retina/MI Pad/Xiao Mi/Latest 360degree rotating stand Leather cover Gold
iPad Mini 4/Air 2/Air/2/3/4/new iPad/iPad Mini/iPad Mini/retina/MI Pad/Xiao Mi/Latest 360degree rotating stand Leather cover Gold
Item Q&A
  • Question : Inquiry for the item from dem****May 15, 2017

  • Question : Order no. 211026847 - wrong sizeMar 31, 2017

    I ordered 360 Rotating Stand, coloured Gold, for Ipad 2/3/4. I received it yesterday and found that the size is not right, the cover is bigger than my ipad 2, despite the sticker said ipad 2/3/4? See attached pic.
    Pls advise how to proceed from here. Do I return and u send me the correct cover again? Thanks.

    Answer : [Re] Order no. 211026847 - wrong size

    Dear customer,

    Please send us your iPad model number that can be found at the back of your iPad.

    We can do a check for you.

    Thanks,
    uPreneur

    Question : [Re] Order no. 211026847 - wrong size

    My ipad model number is MH1C2ZP/A

    Answer : [Re] Order no. 211026847 - wrong size

    Dear customer,

    Based on your iPad model number, it is an iPad Air 2 instead of iPad 2/3/4.

    Thus, the cover does not fit.

    Thanks,
    uPreneur

    Question : [Re] Order no. 211026847 - wrong size

    Oh my mistake. Will re-order the correct cover. Thanks

    Answer : [Re] Order no. 211026847 - wrong size

    Already answered inquiry. If you have another any question, please contact to us.

  • Question : What is the size of the cover ? I need to order 2qty of 22.5x19.5cmsize one brown and one purple of 360deg rotating design plsNov 20, 2016

    What is the size of the cover ? I need to order 2qty of 22.5x19.5cmsize one brown and one purple of 360deg rotating design pls. Tnnx

    Answer : [Re] What is the size of the cover ? I need to order 2qty of 22.5x19.5cmsize one brown and one purple of 360deg rotating design pls

    Dear customer,
    It depends on the model of your iPad cover.

    You can send us the version number of your iPad that can be found at the back of your iPad for us to check your iPad model.

    Thanks,
    uPreneur

    Question : [Re] What is the size of the cover ? I need to order 2qty of 22.5x19.5cmsize one brown and one purple of 360deg rotating design pls

    Thank you for quick response my iPad is A1458 or iPad 4. I have just ordered a Red color 360 degree rotating cover. Will it fit my iPad?
    Pls advise. Thnks

    Answer : [Re] What is the size of the cover ? I need to order 2qty of 22.5x19.5cmsize one brown and one purple of 360deg rotating design pls

    Dear customer,
    Yes, it should fit.

    Thanks,
    uPreneur

  • Question : Ordered iPAD Mini and received IPad coversNov 16, 2016

    Dear Sir/Madam,

    I have ordered Ipad mini but received ipad covers. I have request to replace.

    Thanks
    Sri Ram.

    Answer : [Re] Ordered iPAD Mini and received IPad covers

    Dear customer,
    As checked, you have purchase a iPad cover instead of iPad mini on Nov 09.

    Thanks,
    uPreneur

  • Question : Mi pad stockJun 10, 2016

    hi

    When the stock for mipad 2 will come?

    Answer : [Re] Mi pad stock

    Dear customer,
    Sorry, we have run out of stock for it.

    Thanks,
    uPreneur

+View all Notice, FAQ, Q&A >>
Macbook Air/Pro/Retina/Laptop/iPad Decals and Stickers
Macbook Air/Pro/Retina/Laptop/iPad Decals and Stickers
Item Q&A
  • Question : [About Item] Related InquiriesFeb 16, 2017

    Hi i haven reach my item yet

    Answer : [Re] [About Item] Related Inquiries

    Dear customer,

    As you have opted for singpost normal mail, we are unable to track the exact delivery time of your order.

    It should reach you soon.

    Thanks,
    uPreneur

  • Question : B07Mar 12, 2014

    May I know when will B07 be back instock?
    Thank you :)

    Answer : [Re] B07

    Dear customer,

    Kindly email us at upreneur@gmail.com to indicate your interest.

    We would inform you once the new stock is here.

    Thanks,
    uPreneur

  • Question : Haven't receive itemNov 17, 2013

    Hello :) I still haven't receive my item ><

    Answer : [Re] Haven't receive item

    Dear customer,

    We have already sent it out for you through singpost normal mail.

    Kindly check if the address you have stated is correct.

    Thanks,
    uPreneur

[Hot selling] Macbook Air/Pro/Retina Keyboard Dust cap/Dust cover/Anti-Dust Plug
[Hot selling] Macbook Air/Pro/Retina Keyboard Dust cap/Dust cover/Anti-Dust Plug
Item Q&A
  • Question : inquiryFeb 07, 2016

    hi does your dust plug fits the macbook pro retina a1502 model? the 2015 version. thanks. happy new year!

    Answer : [Re] inquiry

    Dear customer,
    Yes, it should fit.

    Thanks,
    uPreneur

  • Question : ready to be shipped?Mar 14, 2015

    my order number is 141632741. Is my item ready to be shipped?

    Answer : [Re] ready to be shipped?

    Dear customer,

    Sorry for the slight delay.

    It will be send out on Monday as it is the weekend.

    Thanks,
    uPreneur

  • Question : Order Number 41567709Apr 27, 2014

    Hello,

    An email was sent to me on 16 April stating estimated shipping is on 17 Jan. But up till now, I have yet to receive any parcels. May I know if my order is still being processed or if there has been an error with my purchase?

    Thanks!

    Answer : [Re] Order Number 41567709

    Dear customer,

    We have been running out of stock for white dust cover.

    However, the new stock is just in and we would send it out tomorrow.

    Sorry for the delay.

    Thanks,
    uPreneur

  • Question : still on request?Nov 07, 2013

    Hi there ~~ my item is still on request?

    Answer : [Re] still on request?

    Dear customer,

    It would be send by tomorrow.

    Sorry for the delay.

    Thanks,
    uPreneur

  • Question : Item not receivedOct 30, 2013

    Hi seller, i've ordered dust caps about 2 wks ago and i've not received them. May i know the status of my order? Thanks!

    Answer : [Re] Item not received

    Dear customer,

    We have already sent out your item.

    As you have opted for singpost normal mail, we are unable to track the status on the delivery of the item.

    Kindly check your mailbox.

    Thanks,
    uPreneur

+View all Notice, FAQ, Q&A >>
iPad Air 2/Air/2/3/4/new iPad/iPad Mini/iPad Mini retina Latest Gold slim cover Smart cover 360degree rotating stand Leather cover Gold
iPad Air 2/Air/2/3/4/new iPad/iPad Mini/iPad Mini retina Latest Gold slim cover Smart cover 360degree rotating stand Leather cover Gold
Item Q&A
  • Question : Red cover for iPad miniSep 24, 2015

    Hi, do you have the red one for iPad mini?

    Answer : [Re] Red cover for iPad mini

    Dear customer,
    Sorry, we do not have red for slim cover.

    The closest color would be pink.

    Thanks,
    uPreneur

  • Question : Measurement for iPad 2/3/4Aug 18, 2015

    May I know what is the measurement for 360 degree Rotating Cover for iPad 2/3/4?

    Thank you.

    Answer : [Re] Measurement for iPad 2/3/4

    Dear customer,

    It will fit iPad 2/3/4.

    Thanks,
    uPreneur

  • Question : Delivery Lead timeAug 17, 2015

    Dear All,

    Kindly advise me the lead time if i have confirmed the order today?

    & for all the casing, does it include the back cover too?

    Thanks,
    Sy

    Answer : [Re] Delivery Lead time

    Dear customer,

    Your order has already been send out.

    Thanks,
    uPreneur

  • Question : received item not in good conditionsJul 22, 2015

    as per my email yesterday, kindly advise will there be any replacement for the items that received yesterday with 2 crack lines...attached picture.

    Answer : [Re] received item not in good conditions

    Dear customer,

    Sorry for the defect. It should be damaged during the delivery.

    We are able to send out a new piece to you. However, we have run out of stock for black color. At the moment, we only have light blue, dark blue, pink, white and green.

    Is it possible to switch to another color?

    Thanks,
    uPreneur

    Question : [Re] received item not in good conditions

    Hi Good morning,


    Thanks for your reply.
    White color as replacement is ok.

    Appreciate if you can send out at soonest.


    Regards,
    Wee Keen

    Answer : [Re] received item not in good conditions

    Dear customer,

    We have send out the replacement for you.

    Thanks,
    uPreneur

    Question : [Re] received item not in good conditions

    Hi,

    Till date I've not received the replacement item. Appreciate if you could pls advise the shipment details.
    thanks

    Regards,
    Wee Keen

    Answer : [Re] received item not in good conditions

    Dear customer,

    The replacement has already been send out to you.

    Kindly check your mailbox.

    Thanks,
    uPreneur

  • Question : iPad mini 3Jun 26, 2015

    does the cover fit the iPad mini 3?

    Answer : [Re] iPad mini 3

    Dear customer,

    Yes, it fit iPad mini 3.

    Thanks,
    uPreneur

+View all Notice, FAQ, Q&A >>
Low Prices!Multipurpose Cable Organizer/Clip for various purposes! wire organizer/mobile cable/Multipurpose Wire Cable Cord Holder/Drop/Organizer/Clip DIY
Low Prices!Multipurpose Cable Organizer/Clip for various purposes! wire organizer/mobile cable/Multipurpose Wire Cable Cord Holder/Drop/Organizer/Clip DIY
Item Q&A
  • Question : Shipping Cost for More than One PurchaseJul 22, 2015

    Hi,

    I intend to make two different purchases (iPad cover and cable organiser). Will it be a single shipping rate?

    Thanks,
    Li

    Answer : [Re] Shipping Cost for More than One Purchase

    Dear customer,

    Sorry, their base shipping fee is different and thus it can't be combined.

    Thanks,
    uPreneur

  • Question : Which is which?Jul 01, 2015

    Im confuse 1 pix holds 1 cable other pix can hold 2 cable.. Which is correct item?

    Answer : [Re] Which is which?

    Dear customer,

    It can only fit 1 cable at a time unless your cable is really slim.

    Thanks,
    uPreneur

  • Question : CostJun 29, 2015

    How much will it cost for 6pcs? Any possible waiver of shipping fee?

    Thanks.

    Answer : [Re] Cost

    Dear customer,

    Sorry, there is no waiver for shipping fee.

    You can select 2 sets of 3pcs.

    Thanks,
    uPreneur