Q&A board

Q & A Lists
Item Question & Answer
2018 New Design Table★office table ★office desk★Student Desk★study Table★Foldable Table★Study Desk★
2018 New Design Table★office table ★office desk★Student Desk★study Table★Foldable Table★Study Desk★
Item Q&A
  • Question : Inquiry for the item from you****Sep 25, 2018

  • Question : Chair has creaking noise at baseSep 24, 2018

    Hi,

    My chair is type A. The chair has creaking noise at the base of the chair due to the spring or the support. How to solve this problem. Thanks.

    Answer : [Re] Chair has creaking noise at base

    Hi Dear customer,
    Please kindly take a video and what app to our person in-charges at 93393616. Thank you and have a nice days.

  • Question : Inquiry related delivery from flo****Sep 22, 2018

    I intend to buy Type C Foldable Table, 120cm for my new home.

    As no one is staying there yet, I need pre-arrange delivery between 2 to 3pm on a specific day so I can get someone to be there. Are you able to do this?

    What's the size & weight of the table when packed in the box?

    Answer : [Re] Inquiry related delivery from flo****

    Hi Dear customer,
    We can deliver the item to you any day except Sunday but the timing will be know after my schedule. The size of the box is 86cm length x 19cm width x 82cm height and the weight around 25kg. Thank you and have a nice days.

  • Question : Light Walnut with white leg L-shaped RightSep 10, 2018

    Hi may I ask this model have 120cm long? I only see 140 & 160cm but in the item detail I saw 120/140/160.
    .

    Answer : [Re] Light Walnut with white leg L-shaped Right

    Hi Dear customer,
    We have this model with size of 1.2 m long. Thank you and have a nice days.

    Question : [Re] Light Walnut with white leg L-shaped Right

    How can I order the 1.2m? I couldnt find it in the order list, only 1.4 and 1.6

    Answer : [Re] Light Walnut with white leg L-shaped Right

    Hi Dear customer,
    So sorry, It was a mi-understood from me ,for the L-shaped table we only have 1.4m and 1.6m. Thank you and have a nice days.

    Question : [Re] Light Walnut with white leg L-shaped Right

    its ok. thank you

    Answer : [Re] Light Walnut with white leg L-shaped Right

    Hi Dear customer,
    You are welcome and sorry about that.

  • Question : Inquiry for the item from ali****Sep 12, 2018

    Dear Seller,

    When will Table B (140*60*75) black with white leg restock? Thanks

    Answer : [Re] Inquiry for the item from ali****

    Hi Dear customer,
    We will replenish this item after 2 weeks.Thank you and have a nice days.

+View all Notice, FAQ, Q&A >>
Japan designer sofa ★japanese style sofabed★small home sofa★chair★stool★living room sofa★sofa★seat
Japan designer sofa ★japanese style sofabed★small home sofa★chair★stool★living room sofa★sofa★seat
Item Q&A
  • Question : Inquiry for the item from sji****Sep 21, 2018

    Hi seller!Do you hv stock for the 2 seater? For the showroom can i walk in anytime to see?

    Answer : [Re] Inquiry for the item from sji****

    Hi Dear customer,
    We have one new set of MU sofa of Orange colour displayed in our showroom and you can come to view it today. Thank you and have a great weekends.

    Question : [Re] Inquiry for the item from sji****

    Hi seller! Can I know whether we can choose the colour we want to make? Thank you!

    Answer : [Re] Inquiry for the item from sji****

    Hi Dear customer,
    Please kindly our customer service at 93393616 for your enquires.Thank you and have a nice days.

  • Question : Inquiry from taz****Aug 26, 2018

    Unable to find store coupon...
    How to get store coypon?

    Answer : [Re] Inquiry from taz****

    Hi Dear customer,
    Please kindly contact Qoo10 customer service for your request.Thank you and have a nice days.

  • Question : Inquiry for the item from soo****Aug 13, 2018

  • Question : itemJul 20, 2018

    hi

    FLow greenish blue 3 seater when earliest can deliver?

    Answer : [Re] item

    Hi Dear customer,
    The delivery of sofa will take about a month time and will slightly longer than the system generated lead time . Cause unlike other small furnitures we do keep stocks. All sofa are made to order and fabrication take some time.
    Thank you for your interesting with our UMD LIFE products.

  • Question : MU SofaJul 12, 2018

    Hi, I would like to know whether the MU sofa 2 seaters, does it come with the ottoman too? same with the 3 seaters?

    Thanks

    Answer : [Re] MU Sofa

    Hi Dear customer,
    Please kindly contact our customer service at 93393616 for further details. Thank you and have a nice weekends.

+View all Notice, FAQ, Q&A >>
Rack / Storage Rack/Steel Rack with Adjustable Shelf/Storage Cabinet Shelving for Store Room
Rack / Storage Rack/Steel Rack with Adjustable Shelf/Storage Cabinet Shelving for Store Room
Item Q&A
  • Question : Inquiry for the item from nic****Sep 22, 2018

    I would like to order 2 sets xm307. If paste order today when was the faster delivery. Can it be buy today deliver to me?

    Answer : [Re] Inquiry for the item from nic****

    Hi Dear customer,

    We only can deliver the items to you on this Saturday cause we are not do night delivery and will inform the timing 1 day before we go. Thank you and have a nice days.

    Question : [Re] Inquiry for the item from nic****

    Ok noted it is ready stock? Before i place order.

    Answer : [Re] Inquiry for the item from nic****

    Hi Dear customer,
    We will receive the new stock tomorrow .Thank you and have a nice days.

  • Question : Inquiry related delivery from nic****Sep 22, 2018

    I would like to order 2 sets xm307. If paste order today when was the faster delivery. Can it be buy today deliver to me?

    Answer : [Re] Inquiry related delivery from nic****

    Hi Dear customer,
    We only can deliver the items to you on this Saturday cause we are not do night delivery and will inform the timing 1 day before we go. Thank you and have a nice days.

  • Question : JS-227 Weight load per shelfSep 16, 2018

    Hi, can i check if one tier/shelf of JS-227 can take the load of a 50kg fish tank?

    Answer : [Re] JS-227 Weight load per shelf

    Hi Dear customer,
    Hi Yes can cause the total weight can be support around 300kg Thank you and have a nice days.

  • Question : Inquiry for the item from ant****Sep 11, 2018

    Hi seller, JS-234 washing machine rack - total height indicated is 160cm but what's the height from bottom to the 1st tier? Asking cos my washing machine is top loading, was concerned whether able to open up the lid fully with no hindrance.

    Answer : [Re] Inquiry for the item from ant****

    Hi Dear customer,
    Please kindly contact 93393616 for your inquires. Thank you and have a nice days

    Question : [Re] Inquiry for the item from ant****

    Hi seller, can u please check and let me know the dimension from the bottom to the first tier of the rack ?

    Answer : [Re] Inquiry for the item from ant****

    Also, please kindly let me know whether the shelves of JS-234 washing machine rack are adjustable? Cos if the height of the shelves can be adjusted, then should not be a problem.

    Question : [Re] Inquiry for the item from ant****

    Hi Dear customer,
    Please kindly contact 93393616 for your inquires. Thank you and have a nice days

  • Question : Inquiry for the item from khi****Sep 11, 2018

    Can I check with you the wheel is fitted with m10 or m12 screw ?

    Answer : [Re] Inquiry for the item from khi****

    Hi Dear customer,
    Please kindly contact our person in-charge at 93393616 for your question. Thank you and have a nice days.

+View all Notice, FAQ, Q&A >>
★Storage Box★Ottoman★Cube Stool★Organizer★ toy storage★storage bench storage stool storage cabinet
★Storage Box★Ottoman★Cube Stool★Organizer★ toy storage★storage bench storage stool storage cabinet
Item Q&A
  • Question : Inquiry for the item from bli****Sep 20, 2018

    Hi i would like to check if the can hold 9kg on top

    Answer : [Re] Inquiry for the item from bli****

    Hi Dear customer,
    If for this ottoman , it can be hold the weight you asked for. Thank you and have a nice days.

  • Question : Inquiry related delivery from ire****Sep 17, 2018

    Hello, I would like to ask how long will the delivery takes? Can I choose a date of delivery?

    Answer : [Re] Inquiry related delivery from ire****

    Hi Dear customer,
    Currently is a peak season and all of the order are deliver by queue. We will inform the timing 1 day before we make the delivery and estimate will deliver after 8 days. Thank you and have a nice days.

  • Question : Inquiry related delivery from ire****Sep 17, 2018

    Hello, I would like to ask how long will the delivery takes? Can I choose a date of delivery?

    Answer : [Re] Inquiry related delivery from ire****

    Hi Dear customer,
    Currently is a peak season and all of the order are deliver by queue. We will inform the timing 1 day before we make the delivery and estimate will deliver after 8 days. Thank you and have a nice days.

  • Question : Inquiry for the item from cin****Jul 14, 2018

    Seller,
    Can you give me the measurements of Type E Paris Large and XL dimensions? Also can the legs be removable or change to another leg type like Type D? The cover is what material? And do you just sell the Paris replacement cover only if there's any damage after using for some time?

    Answer : [Re] Inquiry for the item from cin****

    Hi Dear customer,
    The dimensions is 100cm length x 40cm width x 46cm height for size L and 120cm length x 40cm width x 46cm height for size XL. Yes the leg can be removal but cannot be change and the cover is made by fabric for easier to do replacement ( can be order another set).Thank you and have a nice days.

    Question : [Re] Inquiry for the item from cin****

    Your fabric meaning cloth material? Is it those that can be clean up by cloth and machine wash?
    Then how to order a replacement cover? The replacement cover design is it only have Paris prints or have other design too?

    Answer : [Re] Inquiry for the item from cin****

    Hi Dear customer,
    Yes that one is cloth material and can be remove for machine wash.
    Actually this Type is same with Type A and we just have the colour which same as colour of Type A.
    If possible please come to our showroom for the colour selection and we can order for you. Thank you and have a nice days.

    Question : [Re] Inquiry for the item from cin****

    Hi Seller,
    I have just placed my order 274330353. Please call me before sending the item over. Thanks.

    Answer : [Re] Inquiry for the item from cin****

    Hi Dear customer,
    We will deliver the item to you latest by earlier of next week and will inform the timing 1 day before we go. Thank you and have a nice days.

    Question : [Re] Inquiry for the item from cin****

    Ok noted. Will wait for your call then. Thanks.

    Answer : [Re] Inquiry for the item from cin****

    Hi Dear customer,
    Noted with thanks and you are welcome.

    Question : [Re] Inquiry for the item from cin****

    Seller,
    Please kindly check the condition of the item before sending it over to avoid troublesome exchange issues. Thanks.

    Answer : [Re] Inquiry for the item from cin****

    Hi Dear customer,
    Noted with thanks.

    Question : [Re] Inquiry for the item from cin****

    Thanks Seller :)

    Answer : [Re] Inquiry for the item from cin****

    Hi Dear customer,
    You are welcome

  • Question : Inquiry for the item from lou****Sep 06, 2018

    Hi for the Type E stools do you have replacement cover available? Otherwise do you have supplier that can recommend? Thanks

    Answer : [Re] Inquiry for the item from lou****

    Hi Dear customer,
    Please kindly contact our customer service at 93393616 for your inquires.. Thank you and have a nice days.

+View all Notice, FAQ, Q&A >>
Office Chair ★Ergonomic Chair★Computer Chair★Mesh Chair★Leather Chair★floor chair
Office Chair ★Ergonomic Chair★Computer Chair★Mesh Chair★Leather Chair★floor chair
Item Q&A
  • Question : Inquiry related delivery from may****Sep 13, 2018

  • Question : Inquiry from flf****Sep 18, 2018

    Hi I would like to order 3 chairs for my office, but our office is located at level 5 without lift and also need ur help to dispose 3 chairs. Is there any additional charge of that? How much?

    Answer : [Re] Inquiry from flf****

    Hi Dear customer,
    Please kindly contact our person in-charges Jerry at 93393616for further details. Thank you and have a nice days.

  • Question : Still waiting for deliverySep 08, 2018

    Hi Seller,

    I had ordered 2 chairs last Sun and made payment on 3 Sep (Mon). However, to-date i have yet to receive the delivery. May I know what's the status of my order? My order # is 272625720 & 272625721.

    Answer : [Re] Still waiting for delivery

    Hi Dear customer,
    We will deliver the items to you on these few days and will inform the timing 1 day before we go. Thank you and have a nice days.

  • Question : 1 Year Warranty on the Purchase ItemSep 05, 2018

    Greetings,

    May I know your 1 Year Warranty Policy?
    Do we need to bring to your company to repair?
    Or you will provide onsite warranty repair?

    Thanks~

    Answer : [Re] 1 Year Warranty on the Purchase Item

    Hi Dear customer,
    Please kindly contact our customer service at 93393616 for your questions. Thank you and have a nice days.

    Question : [Re] 1 Year Warranty on the Purchase Item

    Did but no response , LoL

    Answer : [Re] 1 Year Warranty on the Purchase Item

    Hi Dear customer,
    Please call again cause maybe they are busied on this morning. Thank you

    Question : [Re] 1 Year Warranty on the Purchase Item

    I have left a SMS , pending their response

    Answer : [Re] 1 Year Warranty on the Purchase Item

    Hi Dear customer,
    They will reply your message shortly. Thank you and have a nice days.

  • Question : Inquiry for the item from wsm****Sep 01, 2018

+View all Notice, FAQ, Q&A >>
4D GAMING CHAIR * Racer Seat Chair * high back boss chair * ideal chair for study table
4D GAMING CHAIR * Racer Seat Chair * high back boss chair * ideal chair for study table
Item Q&A
  • Question : Inquiry for the item from yic****Sep 16, 2018

  • Question : ColorSep 13, 2018

    Is there a blue color? Don't see it in the options. If it is out of stock will it be restocked?

    Answer : [Re] Color

    Hi Dear customer,
    We will not replenish the Blue colour in future. Thank you and have a nice days.

  • Question : Inquiry related delivery from neu****Sep 07, 2018

  • Question : Inquiry related delivery from bri****Sep 06, 2018

    Hi, i ordered one chair on the 29th aug and it hasn't arrived yet, any idea when it will be delivered? Much appreciated.

    Answer : [Re] Inquiry related delivery from bri****

    Hi Dear customer,
    We will deliver the chair to you on next week and will inform the timing 1 day before we go.Thank you and have a nice days.

  • Question : ChairAug 16, 2018

    May i know how hard is the chair?

    Answer : [Re] Chair

    Hi Dear customer,
    Please kindly contact our customer service at 93393616 for further details. Thank you and have a nice days.

+View all Notice, FAQ, Q&A >>
Tv Console ★ coffee table★storage table★bedside table★living room★chair★desk★office table★reception
Tv Console ★ coffee table★storage table★bedside table★living room★chair★desk★office table★reception
Item Q&A
  • Question : Inquiry for the item from pet****Sep 16, 2018

    Coffee table type D, do you have dark walnut?

    Answer : [Re] Inquiry for the item from pet****

    Hi Dear customer,
    We will not this replenish this type of tv console anymore. Thank you and have a nice days.

  • Question : Inquiry for the item from aff****Sep 08, 2018

    When will there be stock available for TYPE B? Thanks

    Answer : [Re] Inquiry for the item from aff****

    Hi Dear customer,
    Please kindly contact our customer service at 93393616 for further details.
    Thank you and have a nice weekends.

  • Question : Inquiry for the item from Man****May 01, 2018

    Hi Team, does this cost cover installation as well. Also,

    Answer : [Re] Inquiry for the item from Man****

    Hi Dear customer,
    Yes we will fix-up the tv console for you. Thank you for interesting with our UMD LIFE products.

  • Question : can the console put 50 inch TVMar 09, 2018

    hi can the console strong to put a 50 inch tv

    Answer : [Re] can the console put 50 inch TV

    Hi Dear customer,
    Yes that tv console is strong to put 50 inches tv. Thank you

  • Question : Inquiry for the item from ker****Feb 10, 2018

    Hi if I order type C tv console today when can I receive the item?

    Answer : [Re] Inquiry for the item from ker****

    Hi Dear customer,
    Please kindly contact our customer service at 93393616. Thank you

+View all Notice, FAQ, Q&A >>
Dining Set★office table ★office desk★Student Desk★Home Desk★Laptop Table★Foldable Table★Study Table
Dining Set★office table ★office desk★Student Desk★Home Desk★Laptop Table★Foldable Table★Study Table
Item Q&A
  • Question : Inquiry for the item from cam****Sep 15, 2018

    Dear seller,

    Where is your showroom

    Answer : [Re] Inquiry for the item from cam****

    Hi Dear customer,
    Our showroom is located at 159, Sin Ming Road #05-01 Am-tech building Lobby 1 S575625. Thank you and have a great weekends.

  • Question : 关于商品che****会员的咨询。Jan 20, 2018

    Hi, can I check if the 1.2m foldable table comes with chairs or are they separate?

    Answer : [Re] 关于商品che****会员的咨询。

    Hi Dear customer,
    The table and chairs are separate. Thank you

  • Question : Inquiry for the item from thi****Jan 20, 2018

    Hi looking to buy white top table 1.2m + 4 chair for delivery by 31 Jan 18. Any stock available?

    Answer : [Re] Inquiry for the item from thi****

    Hi Dear customer,
    Please kindly contact our customer service at 93393616 for assistance. Thank you

  • Question : Inquiry for the item from may****Dec 26, 2017

    Hi,

    When will the 1.4m foldable table be available and how much is the price?
    Any chair to be included if so how much is per chair?

    Answer : [Re] Inquiry for the item from may****

    yes it available now, pls contact us at 9339-3616 for ordering matter thanks!

  • Question : white top table with wood-leg chair grey cushionDec 10, 2017

    How much for 1.4m with 6 chairs?

    Answer : [Re] white top table with wood-leg chair grey cushion

    top up $200

+View all Notice, FAQ, Q&A >>
Kitchen Rack/Kitchen cart/Metal Rack/Shoe Rack/Heavy duty rack/Storage Rack
Kitchen Rack/Kitchen cart/Metal Rack/Shoe Rack/Heavy duty rack/Storage Rack
Item Q&A
  • Question : Inquiry for the item from cks****Sep 12, 2018

    Hi, is model JS-414W a metal or plastic rack?

    Answer : [Re] Inquiry for the item from cks****

    Hi Dear customer,
    It's a carbon steel rack. Thank you and have a nice days.

  • Question : weightJul 28, 2018

    classical and new style push trolley i notice new style more heavy, does this means that new style can handle more weight per layer?

    Answer : [Re] weight

    Hi Dear customer,
    Please kindly contact our customer service at 93393616 for further details.
    Thank you and have a nice days.

  • Question : Inquiry for the item from eri****Jun 17, 2018

    JS 434 and JS 465 comes with wheels. So option i select no wheels?

    Answer : [Re] Inquiry for the item from eri****

    Hi Dear customer,
    Yes you don't need to choose the wheels if the rack comes with wheels.Thank you and have a nice days.

  • Question : JS-411 - When is the stock coming in?Jun 08, 2018

  • Question : Inquiry for the item from lee****Jun 04, 2018

    Hi, regarding JS465, do you have a 6 tier? and please provide measurements.

    Answer : [Re] Inquiry for the item from lee****

    Hi Dear customer,
    Sorry we don't have 6 tiers for this type. Thank you and have a nice days.

+View all Notice, FAQ, Q&A >>
★2018 New Design Boss Chair★Office Chair ★Computer Chair★Leather Chair★Table Desk
★2018 New Design Boss Chair★Office Chair ★Computer Chair★Leather Chair★Table Desk
Item Q&A
  • Question : Inquiry for the item from vin****Sep 10, 2018

    Hi type c chair cab recline?

    Answer : [Re] Inquiry for the item from vin****

    Hi Dear customer,
    For any enquires , please kindly contact our customer service at 93393616 . Thank you and have a nice days.

  • Question : Does it come with Installation?Aug 27, 2018

    Hi Seller,

    I want to order Type C does it come with free installation? How fast is the delivery if I order today? Do you have red colour? Pls get back to asap so as I can order today.

    Thanks
    Betty

    Answer : [Re] Does it come with Installation?

    Hi Dear customer,
    Yes we have this model in Red color and do you want to change it? By the way, we will deliver the chair to you latest by this Friday and will inform you the timing 1 day before we go.Thank you and have a nice days.

    Question : [Re] Does it come with Installation?

    Hi Seller
    Thank you for your reply.
    Yes I like to change to red colour.
    Thank you again for the info.

    Cheers
    Lisa

    Answer : [Re] Does it come with Installation?

    Hi Seller
    Thank you for your reply.
    Yes I like to change to red colour.
    Thank you again for the info.

    Cheers
    Lisa

    Question : [Re] Does it come with Installation?

    Hi Dear customer,
    I will update the details for you .Thank you and have a nice days.

  • Question : Do you do disposable?Aug 20, 2018

    Hi Seller,

    I am interested to get 1 chair type A and wonder if you do disposable of my old one? How much do you charge?
    Thanks. If I place order tomorrow, how soon could I get the chair?

    Answer : [Re] Do you do disposable?

    Hi Dear customer,
    We will deliver the item to you on next week and will inform the timing 1 day before we go. We will charge S$15 for disposal of old chair.Thank you and have a nice holiday.

    Question : [Re] Do you do disposable?

    Thanks Seller. Will place the order tonight. How do i indicate if I need disposal? Do i pay cash for the disposal charges?

    Answer : [Re] Do you do disposable?

    Hi Dear customer,
    You can leave your message for me..Thank you and have a nice days.

    Question : [Re] Do you do disposable?

    Hi Seller, already place order under Cart No.: 120928988 for Type C Chocolate color. I have 1 chair to dispose. Do let me know how to make the payment for the disposal charges. Thanks.

    Answer : [Re] Do you do disposable?

    Hi Dear customer,
    I will update the information for you and please pass the disposal charges of S$15 to my driver when we make the delivery. Thank you and have a nice days.

    Question : [Re] Do you do disposable?

    Hi Seller, sure.

    Answer : [Re] Do you do disposable?

    Hi Dear customer,
    You are welcome have a nice days.

  • Question : Inquiry for the item from Ste****Aug 13, 2018

    The chair come with delivery and assemble?

    Answer : [Re] Inquiry for the item from Ste****

    Hi Dear customer,
    Yes for all type of boss chair are included the delivery and installations. Thank you and have a nice days.

  • Question : Show room opening hourJul 16, 2018

    Dear Sir/Madam,

    I wish to know the opening hour of the showroom and is the office chair type F is available to try in the showroom.

    Thank you.

    Answer : [Re] Show room opening hour

    Hi Dear customer,
    Our showroom is open from 11am to 7pm on Monday to Saturday.We are display the chair of Type F in our showroom and you can come to try it.Thank you and have a nice days.

+View all Notice, FAQ, Q&A >>
2018 New Executive Table★boss table★boss desk★Executive Desk★office table ★office desk★Student Desk★
2018 New Executive Table★boss table★boss desk★Executive Desk★office table ★office desk★Student Desk★
Item Q&A
  • Question : Inquiry for the item from ako****Aug 31, 2018

    Hi.
    For the office desk Type B.
    The 1500mm is referring to which side?
    And the 1400mm is the side with the drawer cabinet?

    Any showroom to visit to take a look?

    Answer : [Re] Inquiry for the item from ako****

    Hi Dear customer,
    Please kindly contact our person in -charge at 93393616 for further details. Thank you and have a nice weekends.

  • Question : Inquiry for the item from xru****Jul 08, 2018

  • Question : InstallationDec 18, 2017

    How much does the installation cost?

    Answer : [Re] Installation

    Im interested in Type F

    Question : [Re] Installation

    hi deliver and instakllation cost is $30 dollars thank you

  • Question : TYPE C but with Grey Metal Legs and BackDec 03, 2017

    Hi.
    I want to order Type C but is there one with grey metal and backing? Like the other ones you're selling. Screenshot attached.

    Answer : [Re] TYPE C but with Grey Metal Legs and Back

    And also, is the cabinet pedestal mobile? Meaning it comes with wheel? Thanks!

    Question : [Re] TYPE C but with Grey Metal Legs and Back

    yes, it's mobile cabinet as well as the pedestal. kindly contact us at 9339-3616 for details and ordering, thanks!

  • Question : request for stock informationJul 31, 2017

    hi, i would like to get Type A desk.
    Any chances that there are still dark walnut ones left?

    Answer : [Re] request for stock information

    Hi. To further assist you kindly contact this number 9339-3616. Thanks

+View all Notice, FAQ, Q&A >>
★New Model High Back Boss Chair★Office Chair ★Ergonomic Chair★Computer Chair★Leather Chair★Christmas
★New Model High Back Boss Chair★Office Chair ★Ergonomic Chair★Computer Chair★Leather Chair★Christmas
Item Q&A
  • Question : Inquiry related delivery from ade****Aug 18, 2018

    Hi
    Do you provide installation or is the price includes installation?
    Pls advise.

    Answer : [Re] Inquiry related delivery from ade****

    Hi Dear customer,
    Please kindly contact our customer service for further details with this type of chair. Thank you and have a nice days.

  • Question : Inquiry for the item from pro****Oct 14, 2017

    Type c the highest seat height is what?

    Answer : [Re] Inquiry for the item from pro****

    same height with the one in the picture

  • Question : Inquiry for the item from jcr****Oct 01, 2017

    I am looking for office chairs without the armrest. Do you sell them?

    Answer : [Re] Inquiry for the item from jcr****

    yes we have .please contact with us 93393616.thanks!

  • Question : Type C RedSep 21, 2017

    Hi can i check with you is the type c red a high back chair/ can i have the measurement of the chair if possible.

    Answer : [Re] Type C Red

    the size same with type b hight hack chair,thanks!

  • Question : [About Item] Related InquiriesJan 01, 2017

    Type C - how big is the box? Can it fit in the boot of a car? Do you allow for self-pickup?

    Answer : [Re] [About Item] Related Inquiries

    yes can !our warehouse in woodlands contact with us !try to arrange for you !93393616 !thanks!happy new year !

+View all Notice, FAQ, Q&A >>
★bed side table★coffee table★bedroom table★storage table★foldable table★living room★storage box
★bed side table★coffee table★bedroom table★storage table★foldable table★living room★storage box
Item Q&A
  • Question : Inquiry related delivery from bab****Aug 16, 2018

    Hihi,
    May I know when my order 269396596 n 269396597 will be arriving.
    Thks

    Answer : [Re] Inquiry related delivery from bab****

    Hi Dear customer,
    We will deliver the item to you latest by this week and will let you know the timing 1 day before we go.Thank you and have a nice days.

  • Question : Inquiry for the item from luc****Jul 25, 2018

    I like to know the height of the compartment.

    Answer : [Re] Inquiry for the item from luc****

    Hi Dear customer,
    The height of each part is around 19cm.Thank you and have a nice days.

  • Question : Inquiry related delivery from lar****Jul 07, 2018

  • Question : Inquiry for the item from jwe****Jun 18, 2018

    Hi, i am interested with the white body black door side table. May i know when will the stock coming in? Thanks.

    Answer : [Re] Inquiry for the item from jwe****

    Hi Dear customer ,
    We will replenish this item on mid of July. Thank you and have a nice days.

  • Question : Inquiry for the item from kar****May 29, 2018

+View all Notice, FAQ, Q&A >>
★5-in-1 cushion★pillow★blanket★comforter quilt bedquilt★bolster★sofa cushion★chair cushion★seat
★5-in-1 cushion★pillow★blanket★comforter quilt bedquilt★bolster★sofa cushion★chair cushion★seat
Item Q&A
  • Question : Brown CloorAug 07, 2018

    Hi, are you able to ship out brown color instead of random pattern? Thanks.

    Answer : [Re] Brown Cloor

    Hi Dear customer,
    So sorry we are unable to choose the Brown colour for you.Thank you and have a great holiday.

Retractable and extendable drying rack laundry rack 125cm-185cm
Retractable and extendable drying rack laundry rack 125cm-185cm
Item Q&A
  • Question : To reschedule delivery dateAug 05, 2018

    Hi Seller,

    I would like to reschedule the delivery date for the items i have purchased from you as i have an urgent overseas meeting next week. My preferred delivery date would be on 18th August 2018.

    Order No:

    268503948

    268503949

    Please contact me at 83665385 before the delivery.

    Thank you
    Zee

    Answer : [Re] To reschedule delivery date

    Hi Dear customer,
    We will deliver the item to you on next Saturday and will let you know the timing 1 day before we go. .Thank you and have a nice days.

  • Question : warrantyJun 24, 2016

    Hi ,
    Can I havr some questions stated below .Can you reply .

    1.Is there any warranty for this massage chair ?
    2.Can I pre order for the red color massage chair ?
    3.If I purchase the black color one ,is this massage chair new one or showroom set ?

    Answer : [Re] warranty

    we have new one in ready stock ,we don't have red color for the moment ,one year warranty .

UMD boltless  shelving rack metal rack storage rack metal shelf metal shelves storage box shoe rack
UMD boltless shelving rack metal rack storage rack metal shelf metal shelves storage box shoe rack
Item Q&A
  • Question : rubber malletAug 03, 2018

    Hi seller, what is rubber mallet? is it the tool for ensemble or the rubber below rack?

    Answer : [Re] rubber mallet

    Hi Dear customer,
    That one is something similar liked hammer for set up the rack . Thank you and have a nice weekends.

  • Question : Inquiry related delivery from d3s****Jul 08, 2018

  • Question : Inquiry for the item from d3s****Jun 19, 2018

    Hi, what are the shelf/board made of? Metal or Hdf or fibreboard?

    Answer : [Re] Inquiry for the item from d3s****

    Hi Dear customer,
    The material of the shelf is Plywood. Thank you and have a nice days.

  • Question : Inquiry for the item from mah****Apr 23, 2018

    can i get D400×W600×H1800 customized rack?

    Answer : [Re] Inquiry for the item from mah****

    Hi Dear customer,
    Please kindly contact our customer service at 93393616.Thank you

  • Question : Inquiry for the item from mah****Apr 23, 2018

    can i get D400×W600×H1800 customized rack?

    Answer : [Re] Inquiry for the item from mah****

    Hi Dear customer,
    Please kindly contact our customer service at 93393616.Thank you

+View all Notice, FAQ, Q&A >>
Designer Stool★stool★living room★sofa★chair★seat★Ottoman★Korean style furniture★storage stool
Designer Stool★stool★living room★sofa★chair★seat★Ottoman★Korean style furniture★storage stool
Item Q&A
  • Question : Are square and rectangular stool fabric cover removerableJun 14, 2018

    Hi, Are square and rectangular stool fabric cover removeable?

    Answer : [Re] Are square and rectangular stool fabric cover removerable

    yes can removed !

  • Question : Inquiry related delivery from dia****Nov 18, 2017

  • Question : Inquiry for the item from eph****Aug 29, 2017

    Hi, is the moon stool the hard worsen type or hard sponge?am confused by the pix with removable cover.
    Cld u explain briefly what is the moon stool like? tnx

    Answer : [Re] Inquiry for the item from eph****

    Hi. To assist you further kindly contact this number 9339-3616.

  • Question : ShippingAug 16, 2017

    Buying this as a gift, how many days will this arrive in the US?

    Answer : [Re] Shipping

    2-3 working days ready stock !thanks!

  • Question : Moon stool - Black ColourJun 12, 2017

    Hi

    May I check does the Moon stool comes in Black colour? Thanks!

    Answer : [Re] Moon stool - Black Colour

    Sorry. We don't have black color

    Question : [Re] Moon stool - Black Colour

    What do you mean you don't have black colour? If there is no black col, why did you proceed with my order?

    Answer : [Re] Moon stool - Black Colour

    oops. sorry! Please ignore my earlier message.. It was meant for another product! Sorry!!

    Question : [Re] Moon stool - Black Colour

    No worries

+View all Notice, FAQ, Q&A >>
★Japanese Style Single sofa★Living Room furniture★alternative to chair★kids sofa★kids stool
★Japanese Style Single sofa★Living Room furniture★alternative to chair★kids sofa★kids stool
Item Q&A
  • Question : Inquiry for the item from ann****Jun 05, 2018

    hi, do you have ready stock of this japanese style single sofa? if so when can delivery be? i do not want to order if delivery takes more than 2 weeks.

    Answer : [Re] Inquiry for the item from ann****

    Hi Dear customer,
    Please kindly contact our customer service at 93393616 for further details. Thank you and have a nice days.

  • Question : Inquiry for the item from ann****Jun 05, 2018

    hi, do you have ready stock of this japanese style single sofa? if so when can delivery be? i do not want to order if delivery takes more than 2 weeks.

    Answer : [Re] Inquiry for the item from ann****

    Hi Dear customer,
    Please kindly contact our customer service at 93393616 for further details. Thank you and have a nice days.

  • Question : Inquiry related delivery from che****May 21, 2018

    Hi, has my 1 seater Japanese sofa arrived already? I placed order on 4 May and you put in the system delivered on 4 May. Until now, I have not received the item. On Saturday when I enquired, you told me the sofa will be delivered latest by tuesday but there is still no news today. If the item is still in China, I want to cancel and refund. This is taking too long.

    Answer : [Re] Inquiry related delivery from che****

    Hi Dear customer,
    We will deliver the item to you today. Thank you and have a nice days.

  • Question : Inquiry for the item from sdi****Jan 21, 2018

    For the grey pattern without checker, is there a cover that is removable and washable?

    Also, How is the back support like? Is it upright or reclining backwards?

    Answer : [Re] Inquiry for the item from sdi****

    Hi Dear customer,
    Please kindly contact our customer service at 93393616 for assistance. Thank you

  • Question : Inquiry for the item from dap****Aug 24, 2017

    hi just to check can the sofa cover be washed tks?

    Answer : [Re] Inquiry for the item from dap****

    To further assist you kindly contact this number 9339-3616

    Question : [Re] Inquiry for the item from dap****

    hi try to call the given number but no reply. it a just a simple question, can the sofa cover be wash? yes or no? tks

    Answer : [Re] Inquiry for the item from dap****

    Sorry I cannot answer your question. Only my boss can answer the question there. The number I provided is my boss number.

+View all Notice, FAQ, Q&A >>
New design Shoe Cabinet Modular Cube Storage System Rack Shelf Wardrobe Box Storage Shoe Rack
New design Shoe Cabinet Modular Cube Storage System Rack Shelf Wardrobe Box Storage Shoe Rack
Item Q&A
  • Question : Inquiry for the item from ene****May 29, 2018

    When restock storage cube with hanger?

    Answer : [Re] Inquiry for the item from ene****

    Hi Dear customer,
    Please kindly contact our customer service at 93393616 for further details. Thank you and have a nice days.

  • Question : Delivery PeriodMar 20, 2017

    Hi, seller, may I check the delivery period? What if I place order today, can I get it on coming Saturday?

    Answer : [Re] Delivery Period

    yes can !thanks!

  • Question : [About Item] Related InquiriesJan 20, 2017

    Will u be restocking your strange cube with clothes hanger?

    Answer : [Re] [About Item] Related Inquiries

    will restock after CNY !thanks!

  • Question : One 35x45 Planel missing & No door magnetsOct 14, 2016

    Hi Seller,
    I had ordered "Storage cube with clothes hanger". I received 21 nos. of 35x45 panels, I need 22 to complete it, so one panel of 35x45 is missing. Also there is no magnet for the doors. Please send those items to the same address. Thanks.

    Regards,

    Answer : [Re] One 35x45 Planel missing & No door magnets

    send whole item's photo we will need check which parts we need send to you! thanks !

  • Question : Storage cube with hanger 165cm heightSep 29, 2016

    Can I know if the individual cubes height for this item is adjustable? Meaning j can put tall boots too?

    Answer : [Re] Storage cube with hanger 165cm height

    this one good to put shoes !

+View all Notice, FAQ, Q&A >>
★coffee table★bed side table★bedroom table★storage table★foldable table★living room★chair★sofa
★coffee table★bed side table★bedroom table★storage table★foldable table★living room★chair★sofa
Item Q&A
  • Question : Restock - Type A (White)?May 14, 2018

    Dear Seller, will there be a restock for Type A - White? Kindly advise. Thanks

    Answer : [Re] Restock - Type A (White)?

    Hi Dear customer,
    So sorry this product is discontinue and we will not sell again.
    Thank you for interesting with our UMD LIFE products.

  • Question : Inquiry for the item from Cri****Mar 10, 2018

  • Question : TYPE B TABLEOct 25, 2017

    Hi Seller

    Is the type b coffee table foldable?

    Thanks & Regards
    Teresa

    Answer : [Re] TYPE B TABLE

    we upgrade the design now the leg can't fold !thanks!

  • Question : Type A side tableSep 28, 2017

    When is the above stock available ?
    Thanks

    Answer : [Re] Type A side table

    we don't have this one for the moment !will update once we have !thanks!

  • Question : Inquiry for the item from day****Jun 11, 2017

    Type A in dark walnut.

    1. Available in stock? Delivery by?

    2. Delivery includes assembly?

    Answer : [Re] Inquiry for the item from day****

    Hi. Which item are we referring to?

+View all Notice, FAQ, Q&A >>
Piano Paint Shoe Cabinet Modular Cube Storage System Rack Shelf Wardrobe Box Storage Shoe Rack
Piano Paint Shoe Cabinet Modular Cube Storage System Rack Shelf Wardrobe Box Storage Shoe Rack
Item Q&A
  • Question : Inquiry for the item from mss****Mar 29, 2018

    Hi..if i would order white 1.4m. Need how long to delivery? Next tuesday, can?

    Answer : [Re] Inquiry for the item from mss****

    Hi Dear customer,
    We have to depends which area to deliver and please kindly let us know your full address. Thank you for purchased UMD LIFE products.

  • Question : Inquiry for the item from ire****Feb 08, 2018

    Hi For black n white 1.4m when is the earliest delivery if I place order today

    Answer : [Re] Inquiry for the item from ire****

    Hi Dear customer,
    We will deliver the item to you by this week thank you

  • Question : Inquiry related delivery from jef****Feb 07, 2018

    If order now , how long it takes to deliver. Can mske it before cny?

    Answer : [Re] Inquiry related delivery from jef****

    Hi Dear customer,
    Please let us know what item you will purchase. Thank you

  • Question : Inquiry for the item from fd2****Jan 14, 2018

    The Piano Shoe Cabinet interior got any airing holes behind?

    Answer : [Re] Inquiry for the item from fd2****

    Hi Dear customer,
    Please kindly contact our customer service at 93393616 thank you

  • Question : Inquiry for the item from cor****Jul 02, 2017

    hi ,

    i m looking for a shoe cabinet with this measurement below:
    Width 132
    Height 97
    Depth 33

    do you have any product that will fit ?

    please assist

    thanks

    Answer : [Re] Inquiry for the item from cor****

    Hi. To further assist you kindly call this number 9339-3616. Thanks

+View all Notice, FAQ, Q&A >>
★Ultra Luxury New Model Boss Chair Director Chair ★ Executive Chair ★ Office Chair ★Ergonomic Chair
★Ultra Luxury New Model Boss Chair Director Chair ★ Executive Chair ★ Office Chair ★Ergonomic Chair
Item Q&A
  • Question : Luxury Type DMar 26, 2018

    Hi, i'm interested in luxury type D. Does it come in real leather? If so what kind of leather is it? Can i just purchase it here and have any top up function in qoo10 instead of cash/transfer? Because i would like to use the coupons i have here.

    Answer : [Re] Luxury Type D

    Hi Dear customer,
    Please kindly contact our customer service at 93393616. Thank you

  • Question : Inquiry related delivery from jil****Jan 27, 2018

    how long does it take to ship? i see status shipped on 25th but until now still no news. pls assist thx

    Answer : [Re] Inquiry related delivery from jil****

    Hi Dear customer,
    We will deliver the item to you by today.Thank you

  • Question : Inquiry for the item from iri****Nov 08, 2017

    Can confirm still have black color for type A chair before I place order.
    Thanks

    Answer : [Re] Inquiry for the item from iri****

    currently we only have brown color in stock, black color can only deliver in about 2 weeks from now.

  • Question : [About Item] Related InquiriesFeb 28, 2017

    How much would the Type C Real Leather Black Colour cost if I were to make an order?

    Answer : [Re] [About Item] Related Inquiries

    will need top up $150 ,thanks! contact with us 93393616 ,get more details !thanks!

  • Question : [Others] Related InquiriesJan 17, 2017

    Where can I visit your showroom? Address please. Thanks

    Answer : [Re] [Others] Related Inquiries

    159 sin ming road lobby 1 #05-01 AMteach Building s575625

+View all Notice, FAQ, Q&A >>
Side Cabinet★Wine Cabinet★Storage Cabinet★shoe cabinet★Office Cabinet ★cabinet★office furniture
Side Cabinet★Wine Cabinet★Storage Cabinet★shoe cabinet★Office Cabinet ★cabinet★office furniture
Item Q&A
  • Question : Type A small cabinetFeb 22, 2018

    Hi, I'm interested in the Type A small cabinet. Can I check if the size and number of the individual drawers are fixed or can be customise?

    Answer : [Re] Type A small cabinet

    Hi Dear customer,
    Please kindly contact our customer service at 93393616. Thank you

  • Question : Type ASep 10, 2016

    For Type A small, do you have a picture with the doors opened? I want to know how many sections are there and the
    usable height of each section. Thanks.

    Answer : [Re] Type A

    can you contact with us with will send to you more details about the cabinet !

  • Question : TYPE CAug 03, 2016

    Can I know whether this Type C's cabinet is ready fit? or I need to DIY myself? Any discount?

    Answer : [Re] TYPE C

    we will do installation for you upon delivery. pls contact us at 9339-3616 or 6250-7462 for the pricing and ordering details thanks

  • Question : Lock?Jun 25, 2016

    Does this comes with lock? If no, how much to install 2 locks i.e top and bottom.

    Answer : [Re] Lock?

    mesh chair wheel don't have lock !thanks!

  • Question : Type AApr 26, 2016

    Hi seller, for Type A:
    1) picture shows top of cabinet is white colour, is that so? Means if I choose black in option menu, the top will also be white colour?
    2) Your height given includes the legs already, or not?
    3) When open the cabinet, is there a vertical partition right down the middle, or the shelf space runs continuously between both sides of the doors?
    Thanks!

    Answer : [Re] Type A

    no, the black color will be all black. easier pls contact us at 9339-3616 then we can send you the pics of different colors.

+View all Notice, FAQ, Q&A >>
[Jerrys Store]New Carton Box Packaging Storage Box House Moving Masking Tape Bubble Wrap Table Chair
[Jerrys Store]New Carton Box Packaging Storage Box House Moving Masking Tape Bubble Wrap Table Chair
Item Q&A
  • Question : QueriesAug 31, 2017

    Hi, is 60 x 50 x 40 available?

    Answer : [Re] Queries

    What is the item you're referring to?

    Question : [Re] Queries

    the packing boxes

    Answer : [Re] Queries

    Kindly contact this number 9339-3616

  • Question : Inquiry for the item from cry****Jun 20, 2017

    Any other sizes available instock?

    Answer : [Re] Inquiry for the item from cry****

    Sorry which item your referring to?

    Question : [Re] Inquiry for the item from cry****

    The boxes size. All is 45x 40x40. Got other sizes?

    Answer : [Re] Inquiry for the item from cry****

    Only one size. Thanks

  • Question : [About Item] Related InquiriesMar 20, 2017

    Hi, may I know when will you restock CB645?

    Answer : [Re] [About Item] Related Inquiries

    Sorry not in the near future. Thanks

  • Question : [About Item] Related InquiriesFeb 16, 2017

    hi my order is 108609802. have tried to contact u via q&a a few times. will need to move urgently. pls contact me asap! 91817928

    Answer : [Re] [About Item] Related Inquiries

    will delivery by qxpress ,should delivery to you by today !thanks!

  • Question : [About Item] Related InquiriesFeb 16, 2017

    hi my order is 108609802. have tried to contact u via q&a a few times. will need to move urgently. pls contact me asap! 91817928

    Answer : [Re] [About Item] Related Inquiries

    sorry ,thanks your waiting !qxpress will delivery the items by today !thanks!

+View all Notice, FAQ, Q&A >>
Director Table★office table ★office desk★Director Desk★Manager Desk★Laptop Table★Foldable Table★Stud
Director Table★office table ★office desk★Director Desk★Manager Desk★Laptop Table★Foldable Table★Stud
Item Q&A
  • Question : Inquiry for the item from jal****Aug 28, 2017

    Do u have anything similar as per attach photo?

    Answer : [Re] Inquiry for the item from jal****

    Hi. To assist you further kindly contact this number 9339-3616.

  • Question : Inquiry for the item from jal****Aug 28, 2017

    How much will tat be if the same workstation as the attach picture?

    Answer : [Re] Inquiry for the item from jal****

    Hi. To assist you further kindly contact this number 9339-3616.

  • Question : Type CApr 26, 2016

    Hi seller, for type C, can the short part of the L shape (the part with some shelves) be put on the left side of the table?
    Also, you have a lot of pictures showing other designs of L-shape tables, are these listed on Q10? I can't find the listings...
    Are all these designs displayed in your showroom for view?
    Thank you.