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Q & A Lists
Item Question & Answer
Tripod Stand/ Portable easel/ Oil Color/ Canvas/ Acrylics Color/ Paintings
Tripod Stand/ Portable easel/ Oil Color/ Canvas/ Acrylics Color/ Paintings
Item Q&A
  • Question : Inquiry related delivery from bab****Feb 06, 2019

    I would like to order your item but can I give you a different address to deliver item to as I am ordering other items in the cart.

    Answer : [Re] Inquiry related delivery from bab****

    u can tell your delivery address to Q010 where u wanna it ,
    Thanks and best regards

    Question : [Re] Inquiry related delivery from bab****

    Do you have stock for black tripod at simei branch ?

    Answer : [Re] Inquiry related delivery from bab****

    yes ,we have ,pls may i know how many u need it ????

  • Question : Inquiry for the item from goy****Jan 30, 2019

  • Question : voucher expired?Apr 14, 2018

    Hi i bought a tripod stand and opted for self collection. i totally forgot about my order and thus it stated that the voucher expired. can i still come and collect my item? i bought the stand in february.

    Answer : [Re] voucher expired?

    Hi,

    You can still come and buy. But I am not sure about the voucher. I need check the status whne you come. Thank you.

    Regards,
    Umistrong

  • Question : sizeDec 17, 2017

    hi can the black tripod fit a 50*60cm canvas ? thanks

    Answer : [Re] size

    On Qpost : Dear customer,Yes the canvas can fits the canvas size 50x60.Thanks

    Question : [Re] size

    Thanks! Ive just placed my order along with other items, i saw there is free gift for purchase above $30?

    Answer : [Re] size

    Hi,
    Yes, Above 30 there is a gift. We will end the promotion until the gift is giving out. Thank ou very much.

    Regards.
    Umistrong

    Question : [Re] size

    Hi thanks! May i know when will I receive the items? :)

    Answer : [Re] size

    Usually It will take 1-2 days to reach. Thank you very much.

    Question : [Re] size

    Okay, is qxpress delivering tomorrow or thu? So i know which day to stay home to wait for the parcel!

    Answer : [Re] size

    Sorry. We also don't know when they will deliver. The Qxpress has already collected the items. The delivery staff will call you before delivery. Thank you very much.

    Regards,
    Umistrong

    Question : [Re] size

    Hi i have received the items but didn’t see any free gift?

    Answer : [Re] size

    Hi
    Sorry about that. We have around 50 free gifts for the comming Christmas. The event ends when we give out all the gifts. In your next order, please leave a message so that we send you a gift. Thank you very much.

    Regards,
    Umistrong

    Question : [Re] size

    Hi im abit disappointed cos previously you mentioned there is free gift and i saw is the watercolor paper, which is one reason why i try to spend above $30

    Answer : [Re] size

    Hi im abit disappointed cos previously you mentioned there is free gift and i saw is the watercolor paper, which is one reason why i try to spend above $30

    Question : [Re] size

    Hi,

    As I mentioned before, the enent ends when all the gifts sent out. Don;t worry, we will give you a gift in your next order(any amount). Thank you very much for your understanding.

    Regards,
    Umistrong

  • Question : Inquiry for the item from ada****Nov 23, 2017

    Any difference between the black and the sliver?

    Answer : [Re] Inquiry for the item from ada****

    hi good morning,Black is made with metal, will be more heavy while the silver is made with aluminium which will be much more lighter.

+View all Notice, FAQ, Q&A >>
Simbalion Graphic Pencil/ 12pcs/ Sketch Pencils/ 雄狮/ 绘图/ 铅笔
Simbalion Graphic Pencil/ 12pcs/ Sketch Pencils/ 雄狮/ 绘图/ 铅笔
Item Q&A
  • Question : Inquiry for the item from joy****Feb 07, 2019

    Hi, does one box contain different pencil lead hardness?

    Answer : [Re] Inquiry for the item from joy****

    Dear Customer ,
    its for one type for one box only,
    Thanks

PENTEL Fabricfun Paint
PENTEL Fabricfun Paint
Item Q&A
  • Question : Inquiry for the item from ali****Jan 25, 2019

    Can you sell individual colours?

    Answer : [Re] Inquiry for the item from ali****

    yes have, 500ml, so you can come down to our store to buy cheaper, $12.8 each, Our Simei Shop 3 Simei Street 6 #03-26

    Question : [Re] Inquiry for the item from ali****

    Thank you for your reply. Is it possible to buy that from you online? I am not able to go down to your shop.

    Answer : [Re] Inquiry for the item from ali****

    Dear Customer ,now u can make order from Q010,thank you very much

Umistrong Acrylic Paint/ 250ml / 500ml/ 1000ml/ Artist Acrylic Color/ 创意涂鸦/ 丙烯画颜料
Umistrong Acrylic Paint/ 250ml / 500ml/ 1000ml/ Artist Acrylic Color/ 创意涂鸦/ 丙烯画颜料
Item Q&A
  • Question : Inquiry for the item from ali****Jan 25, 2019

    Can the paint be used on fabric? Is it washing-machine safe and colour fast?

    Answer : [Re] Inquiry for the item from ali****

    we have direct fabric color, Our Simei Shop 3 Simei Street 6 #03-26
    you can come to choose and price cheaper then

  • Question : Inquiry for the item from 239****Jan 04, 2019

    can i use this paint to paint my glass windows?

    Answer : [Re] Inquiry for the item from 239****

    Dear Customer,
    Can use for Acrylic on glass but its not for tansparent ,its better than to use special glass paints,
    Thanks and best regards,

  • Question : Inquiry for the item from aan****Dec 16, 2018

    Hi, will u be restocking the 500ml soon? Thanks

    Answer : [Re] Inquiry for the item from aan****

    Dear customer,
    We will do for restocking but we will change for other new style for bottle ,
    Thanks and best regards,
    Umistrong

  • Question : Inquiry for the item from 234****Nov 18, 2018

  • Question : WhiteMay 14, 2018

    Hi, There are no options for white. Do you have white?

    Answer : [Re] White

    Hi customer,

    Greetings to you.
    We don't have white colour in stock.

    Thanks for your time!

    Best regards,
    Umistrong.

+View all Notice, FAQ, Q&A >>
Azone Sketch Color A5 150mm x 210mm Book
Azone Sketch Color A5 150mm x 210mm Book
Item Q&A
  • Question : Inquiry for the item from 308****Jan 20, 2019

    How many g/sm is the paper quality?
    Is it suitable for watercolour?

    Answer : [Re] Inquiry for the item from 308****

    Dear customer,
    Its for 180gsm ,can use suitable for sketching only ,
    Thanks and best regards

  • Question : Inquiry for the item from Joe****Nov 17, 2018

  • Question : Inquiry for the item from Joe****Jan 18, 2018

    is it 20 x 2 pages in total? also can deliver in 1 week for 360 pcs?

    Answer : [Re] Inquiry for the item from Joe****

    Hi,

    There 40 pages (20 leaves). if you order 360 pcs, we can deliver within one week. You can come down to our stores to pay or transfer to our account. We will deliver for free.

    Thanks
    Regards,
    Umistrong

    Question : [Re] Inquiry for the item from Joe****

    I'll transfer. what's your account? no time to come down. delivery address is in Sengkang
    St Anne's Church

    Answer : [Re] Inquiry for the item from Joe****

    it's ok. I'll order thru here as i need receipt

    Question : [Re] Inquiry for the item from Joe****

    Hi,

    We will provide formal invoice. I will send you the picture and price via email. Thanks.

    Regards,
    Umistrong

  • Question : How many pages in the bookJun 08, 2016

    Good Day,

    Would like to check how many pages is there in the book.

    Thanks
    Daryl

    Answer : [Re] How many pages in the book

    Hi,
    There are 20 pages inside. Thank you and have a nice day!

Knife Oil Painting/画刀/Oil Color/油画
Knife Oil Painting/画刀/Oil Color/油画
Item Q&A
  • Question : Inquiry related delivery from LIO****Jan 16, 2019

    Hi seller, I am going to buy #1,2 3,4 how can I purchase together to avoid paying 4 times shipping fees.pls advice.thks.

    Answer : [Re] Inquiry related delivery from LIO****

    Dear Customer,
    Please can you come and buy directly in our shop, Umistrong Art Store ,3 Simei Street 6,#03-26,Eastpoint Mall S-528833 ,+65-65389916

Easy-Grip Precision Knife (YJ606A)
Easy-Grip Precision Knife (YJ606A)
Item Q&A
  • Question : Inquiry related delivery from kly****Jan 03, 2019

Human Manikin/Manikin Hand/Wooden Hand Model
Human Manikin/Manikin Hand/Wooden Hand Model
Item Q&A
  • Question : Inquiry for the item from 238****Jan 02, 2019

    If I order below. Will I be getting 3 items? A 12-inch Human Manikin and 8-inch (left & right) Manikin Hands?

    Type: Human Manikin
    Size: Human 12 Inch

    and

    Type: Manikin Hand
    Size: Human 8 Inch

    Answer : [Re] Inquiry for the item from 238****

    I will help you check the store qty enough or not/

  • Question : Availability of Left and Right handsNov 29, 2017

    Hi can I check if you have both left and right hand?

    I want to purchase the 12 inches model of both hands. Thanks!

    Answer : [Re] Availability of Left and Right hands

    Hello dear customer yes we do have both hands.You may proceed to order.Thanks

Tombow Dual Brush Pen Art Markers Bright 6/10 in a pack
Tombow Dual Brush Pen Art Markers Bright 6/10 in a pack
Item Q&A
  • Question : Inquiry for the item from Jul****Dec 20, 2018

  • Question : EnquiryFeb 24, 2018

    Hi, I am interested in Tombow Dual Brush Pen Art Markers Bright 6/10 in a pack 10-1colors and 10-5colors, do you have stock now, thanks

    Answer : [Re] Enquiry

    Hi,

    We have the seperate tombow Brush pen. Thanks.

    Regards,
    Umistorng

Maries Chalk Set/ 12.24.36.48 Colors Chalk/ Patel/ Stick/ Powder/ Paint
Maries Chalk Set/ 12.24.36.48 Colors Chalk/ Patel/ Stick/ Powder/ Paint
Item Q&A
  • Question : Inquiry for the item from 241****Dec 12, 2018

    Hi, Can I check if this chalk can draw on blackboard and is it colorful and striking.

    Answer : [Re] Inquiry for the item from 241****

    Dear customer,
    I think you can draw on rough black board as chalk ,its colorful and striking,
    Thanks and best regards,
    Umistrong

  • Question : Write on Wooden BoardOct 11, 2017

    Hi, I am looking for a writing material on wooden board, can this chalk be easily rub off?

    Answer : [Re] Write on Wooden Board

    Hello dear customer..the soft pastel is not easy to rub away from wood.Thanks for the enquiry.best regards,Umistrong

Expandable Telescopic Art Tube Storage Tube Poster Tube Scroll Holder Document Tube Drawing tube
Expandable Telescopic Art Tube Storage Tube Poster Tube Scroll Holder Document Tube Drawing tube
Item Q&A
  • Question : Inquiry for the item from tra****Dec 03, 2018

    When is the CR 08 coming in?

    Answer : [Re] Inquiry for the item from tra****

    Dear Customer ,
    I am not sure to tell you time,but do not worry,when i have stock ,i will let you know ,
    Thank you and best regards,

  • Question : bulk purchase inquiry for CR-08 Stripe BigJul 31, 2018

    Hi, may i know if purchase in bulk for CR-08 Stripe Big (est around 100-200 pcs) is there any special rate ? and how long is the lead time. Thank you

    Answer : [Re] bulk purchase inquiry for CR-08 Stripe Big

    Hello~!



    Yes, there will be a 10% discount on your total purchase. May I know the exact quantity you require and when will you need them by?



    Best regards,

    Ryan Mario

    Umistrong Art Store and Studio

    .
    (Aug 05, 2018 12:02)

  • Question : Confirmation of Item SpecsJul 10, 2018

    Hi, can confirm that CR-09 refers to Matte Medium with diameter 10cm, length 78-125cm. This is because when selecting the dropdown for purchase, CR-09 is listed as Matte Small.

    Answer : [Re] Confirmation of Item Specs

    Greetings,

    Yes I can indeed confirm that the CR-09 is the same size as stated, diameter of 10cm with length of 78cm extendable up to 125cm. Attached is a picture illustrating its size.

    Regards

  • Question : asking about CR-09Jun 02, 2017

    Hello,

    I would like to enquire if you have the following model in stock. If yes, i would like to come and buy in person at Sunshine Plaza this weekend.

    CR-09 Matte Medium, Diameter 10cm, Length 78→125cm, Weight 0.8KG

    Thanks and regards,
    zaw

    Answer : [Re] asking about CR-09

    Hi Zaw,

    Thank you for visiting us. We can help to change if it's not the size.

    Regards,
    Umistrong

  • Question : Inquiry for the item from kel****Apr 26, 2017

    hi, can A0 poster fit in CR-06? thanks!

    Answer : [Re] Inquiry for the item from kel****

    Dear Customer,we would like to recommand you for CR-08 for better holding for the poster.Thanks

+View all Notice, FAQ, Q&A >>
Winsor Newton Fine Water Colour Set 18/24 Colours transparent watercolour 10mL/tube
Winsor Newton Fine Water Colour Set 18/24 Colours transparent watercolour 10mL/tube
Item Q&A
  • Question : Inquiry for the item from onl****Nov 30, 2018

    Hi! I would like to get your 24our set but it doesn’t seem to be available on q10. When will it be restocked, please? Thank you!

    Answer : [Re] Inquiry for the item from onl****

    Dear customer,
    We have already sent item for you ,please wait ,as soon as you will receipt it ,
    Thank you and best regards,

  • Question : 24 Colour SetJun 18, 2018

    Hi, is there a restock for 24 colour set?

    Answer : [Re] 24 Colour Set

    Hi there,
    Greetings to you,
    Yes we do have the stock for the 24 colours.
    We will update the system.
    Thanks with Best Regards,
    Umistrong Pte Ltd

    Question : [Re] 24 Colour Set

    Hi, your system is still not updated yet. The 24 colours are still struck off.

    Answer : [Re] 24 Colour Set

    Dear customer,

    Greetings to you.

    Would you able to go down to any of our branch to get the material?
    We do have much collections to choose from.Thanks

    Bugis Store:
    91 Bencoolen Street ,#01-72/79,Sunshine Plaza Singapore 189652.Tel: +65 63376468
    (Opening hours 9am - 9pm)

    Simei East Point
    3 Simei Street 6,#03-26 , EastpointMall,S528833. Tel :+65 65389916
    (Opening hours 10am -10pm)

    Seletar Store & Studio:
    33 Sengkang West Ave,#02-22/23,Seletar Mall,S797653.Tel +65 62883066
    (Opening hours 10am-10pm)

  • Question : Inquiry for the item from Dan****Jun 12, 2018

    is this set student grade or artist grade?

    Answer : [Re] Inquiry for the item from Dan****

    Hello dear customer,Yes it is .
    Best Regards,
    Umistrong Ptk Ltd

  • Question : restockFeb 09, 2018

    when will the 24 set be restocked?

    Answer : [Re] restock

    Dear customer,
    We would update the system once the products reach here.
    Thanks with best regards,
    Umistrong Pte Ltd

  • Question : Inquiry for the item from oot****Feb 04, 2018

    Winsor Newton makes two grades of watercolour paint: the professional grade, simply called Winsor Newton and the student line called WN Cotman. The size of the tube doesn’t correspond to either, nor do some of the paint names. But if it’s Cotman in these tubes, the colour name should be Viridian HUE, not just Viridian. That’s a better pigment and it’s made in France.

    So are the tubes in this set WN Cotman or Winsor Newton professional grade?

    Thanks.

    Answer : [Re] Inquiry for the item from oot****

    Dear customer,

    The set is not professional grade or Cotman. It's the student grade. Thanks.

    Regards,
    Umistrong

+View all Notice, FAQ, Q&A >>
Colorful notebook/red yellow blue green black color notebook/colorful pages/A5 Size notebook/Black Cover notebook
Colorful notebook/red yellow blue green black color notebook/colorful pages/A5 Size notebook/Black Cover notebook
Item Q&A
  • Question : Inquiry for the item from 233****Nov 26, 2018

    HI, A5'S MEASUREMENT PLS, CANT FIND IT. TKS.

    Answer : [Re] Inquiry for the item from 233****

    AND OF A4 MEASUREMENT PLS.. TKS

    Question : [Re] Inquiry for the item from 233****

    HI, NO NEED ALDY, FOUND IT ON ANOTHER SITE. TKS

Maries Painting Color/ Chinese Painting Color/ 12//18/24 Color 中国画颜料
Maries Painting Color/ Chinese Painting Color/ 12//18/24 Color 中国画颜料
Item Q&A
  • Question : Inquiry related delivery from 238****Nov 25, 2018

    Hi there, I tried to order the watercolour paint and even though I tried to click on the self collection option, they still charge me shipping of $1.50 when I checked out the item at cart.

    Answer : [Re] Inquiry related delivery from 238****

    please try again, because some times qoo10 system slow effect means mayby the system still record your old option.

  • Question : Inquiry related delivery from oxy****Aug 17, 2018

    I refer to order no. 269622248, although there is an email stating shipping date is 13 Aug 2018, but as of yesterday, I have yet to receive the product.

    Answer : [Re] Inquiry related delivery from oxy****

    Hello Philip/Cynthia,

    Apologies for the issue. Has the product arrived yet? If not, allow it a bit more time through till the coming week. If not, please do not hesitate to contact me here and I will do the necessary arrangements on my end.

    Best regards,
    Ryan Mario
    Umistrong Art Store and Studio

  • Question : Inquiry for the item from cas****Sep 09, 2017

  • Question : self collectionApr 14, 2015

Winsor Newton Extra Fine Poster Colour Brush/ Round/ Nylon Synthetic/ Paint Brush
Winsor Newton Extra Fine Poster Colour Brush/ Round/ Nylon Synthetic/ Paint Brush
Item Q&A
Winsor Newton Extra Fine Water/Poster Colour Brush Round Kolinsky Sable Paint brush all size 000 00 0 1 2 4 6 8 10 12 14 16 watercolor acrylic paint short handle UK brand
Winsor Newton Extra Fine Water/Poster Colour Brush Round Kolinsky Sable Paint brush all size 000 00 0 1 2 4 6 8 10 12 14 16 watercolor acrylic paint short handle UK brand
Item Q&A
Umistrong Acrylic Paint/ 250ml / 500ml/ 1000ml/ Artist Acrylic Color/ 创意涂鸦/ 丙烯画颜料
Umistrong Acrylic Paint/ 250ml / 500ml/ 1000ml/ Artist Acrylic Color/ 创意涂鸦/ 丙烯画颜料
Item Q&A
Laptop Easel Box for Oil Painting/Wooden Box for outdoor drawing/Wooden Storage Box
Laptop Easel Box for Oil Painting/Wooden Box for outdoor drawing/Wooden Storage Box
Item Q&A
Pigma Micron #01 Archiva Ink Sakura
Pigma Micron #01 Archiva Ink Sakura
Item Q&A
  • Question : Inquiry for the item from yel****Nov 03, 2018

  • Question : ColourAug 10, 2016

    Do you have various colours for size 005?

    Answer : [Re] Colour

    Hello,

    we only offer one colour that you can see in our shop for all size.

    Thanks for your attention!

  • Question : self-collectionJun 12, 2015

    how do we pay for the product on Qoo10 if there is no self-collection selection ?
    do we just go down there to the shop to pay?

    Answer : [Re] self-collection

    hi, you can just do direct purchase in the shop. thank you

  • Question : Pigma Micron and RotringApr 24, 2015

  • Question : self-collectionDec 18, 2014

    how do i select self-collection? i only see postage now!

    Answer : [Re] self-collection

    Already answered inquiry. If you have another any question, please contact to us.

Maries Wooden Art Board A2/A3/A4/A5
Maries Wooden Art Board A2/A3/A4/A5
Item Q&A
  • Question : Inquiry for the item from Jer****Oct 31, 2018

  • Question : pick upSep 12, 2018

  • Question : Inquiry for the item from min****May 07, 2018

    Hi, is it possible to request cut half for A3? Tks!

    Answer : [Re] Inquiry for the item from min****

    Dear customer,
    Greetings to you.The half of A3 is A4,so that you can order the A4 size of it.
    Thanks for your time and consideration!

    Best regards,
    Umistrong.

  • Question : Inquiry for the item from tha****Apr 29, 2018

  • Question : Maries art wooden board A2Apr 24, 2017

+View all Notice, FAQ, Q&A >>
FABER CASTELL Color pencil color eraser rubber without drawing drawing and drawing special
FABER CASTELL Color pencil color eraser rubber without drawing drawing and drawing special
Item Q&A
Giotto Make Up Pencils/ Party Supplies/ Halloween Makeup/ Face Paint/ Certified Organic
Giotto Make Up Pencils/ Party Supplies/ Halloween Makeup/ Face Paint/ Certified Organic
Item Q&A
  • Question : Inquiry related delivery from neo****Oct 25, 2018

  • Question : Inquiry for the item from pop****Dec 03, 2017

    Hi do u sell in individual colours? I only need white face paint. Thanks

    Answer : [Re] Inquiry for the item from pop****

    Dear customer, we dont sell individually. Thanks with best regards.

Photo Frame / Interior Design Photo Frame / Wall-Mounted Photo Frame
Photo Frame / Interior Design Photo Frame / Wall-Mounted Photo Frame
Item Q&A
  • Question : A3 size wood color photo frameOct 01, 2018

    Hi
    have your stock for A3 size 'WOOD COLOR' photo frame arrived? Can I put up purchase now? Thank you.

    Answer : [Re] A3 size wood color photo frame

    Dear customer, we will check the warehouse today and reply to you, thank you.

    Question : [Re] A3 size wood color photo frame

    Still no answer?

    Answer : [Re] A3 size wood color photo frame

    Dear customer, we have no A3 size 'WOOD COLOR' photo frame in our warehouse. Do you need to consider other colors?

  • Question : Inquiry for the item from jo_****Jun 20, 2018

    Hi. Does your photo frames come with standing support or just the support for hanging only? (noticed the option to buy extra stand) Tks.

    Answer : [Re] Inquiry for the item from jo_****

    Hi Dear customer,

    Greetings to you.

    The photoframe does comes with the standing support behind.

    You may proceed to order them.Thanks with best regards.

    Umistrong Pte Ltd

  • Question : Inquiry for the item from sam****Apr 26, 2018

  • Question : Inquiry for the item from Xia****Apr 19, 2018

    Hi, I need a 5R photo frame, can you recommend the size? Thanks.

    Answer : [Re] Inquiry for the item from Xia****

    Hi
    You can choose 127 × 178cm.
    Thanks.

  • Question : MaterialApr 03, 2018

    hi there, is the frame cover made with glass or polystrene?

    Answer : [Re] Material

    Hello dear customer,

    Greetings to you.

    The Frame Cover made of Acrylic Sheets.So its a light weight.

    Thanks with best Regards,
    Umistrong Art Store.

+View all Notice, FAQ, Q&A >>
Umistrong Acrylic Paints Acrylic Colours
Umistrong Acrylic Paints Acrylic Colours
Item Q&A
  • Question : Inquiry for the item from too****Sep 21, 2018

    Hi, is this suitable for kids for rock painting? Acrylic color and acrylic paint is the same thing right? Sorry if it sounds silly 🙃
    Thanks

    Answer : [Re] Inquiry for the item from too****

    Dear customer, Acrylic color and acrylic paint is a little different, we have special children's acrylic paint(Item code : 553938451), you can refer to it, thank you

  • Question : Inquiry for the item from Amy****Feb 08, 2018

    Is this non toxics

    Answer : [Re] Inquiry for the item from Amy****

    Dear Customer,
    Yes it is not toxic & kids Friendly.Thanks

Pebeo Acrylcolor Paint/ 贝碧欧/ 儿童丙烯画/ Kids Paints/ 儿童绘画/ 创意光亮颜料/ 250ml
Pebeo Acrylcolor Paint/ 贝碧欧/ 儿童丙烯画/ Kids Paints/ 儿童绘画/ 创意光亮颜料/ 250ml
Item Q&A
  • Question : Inquiry related delivery from cre****Sep 15, 2018

    Hi, may i know where is my products ? I order since 3 Sep 2018.

    Answer : [Re] Inquiry related delivery from cre****

    Dear customers, I am very sorry for our long reply, we have handled it for you in the background, thank you for your understanding, thank you

  • Question : Inquiry related delivery from cre****Sep 08, 2018

    Hi, may i know when my products will ship out ?

    Answer : [Re] Inquiry related delivery from cre****

    Dear customer, I am sorry to reply to you for so long, today we will implement the warehouse delivery situation. We apologize for any inconvenience caused.

Pebeo Setacolor 3D Fabric Paint 20ml
Pebeo Setacolor 3D Fabric Paint 20ml
Item Q&A
  • Question : Inquiry for the item from sal****Sep 04, 2018

    When dry, Does the paint pop up a little bit? This is the effect I want.

    Answer : [Re] Inquiry for the item from sal****

    Hello~

    Not entirely. What I can suggest it to use acrylic paints if you want that effect.

    Best regards,
    Ryan Mario

  • Question : Inquiry for the item from All****Dec 19, 2017

    Hi i would like to self collect but there isnt an option to remove the shipping charges.

    Answer : [Re] Inquiry for the item from All****

    Hi,
    You can cancel the order and purchase from the store. The price is the same. Thank you very much.

    Regards,
    Umistrong

  • Question : Goods not receivedJan 28, 2016

    Hi Seller. Its been 10 days since you sent the item for shipping and i havent even received it! Could you resend or give me a refund? Please reply. Thanks...

    Answer : [Re] Goods not received

    Hi, we send to you already, since it is the singpost normal mailing and can't be tracing, if you didn't receive it, maybe it lost. Next week, we arrange to send you a new one. Thank you and have a nice day!

    Question : [Re] Goods not received

    Oh, okay! Thanks Selller!

    Answer : [Re] Goods not received

    Welcome!

  • Question : 8 piecesAug 13, 2015

    Wanted to buy 8 tubes but shipping added up to $15 as it works up to 1.20 per pc. No concession if buy more than 2 tubes?

    Answer : [Re] 8 pieces

    hi, thank you for the information you provided.we have trouble shooted the errors. the surcharge will be $1.20 according to singapost rate. Thank you and good night.

POTENTATE A4 A5 SKETCH BOOK/SKETCH PAPER 120 SHEETS 100G
POTENTATE A4 A5 SKETCH BOOK/SKETCH PAPER 120 SHEETS 100G
Item Q&A
  • Question : Inquiry for the item from gra****Sep 03, 2018

  • Question : Water colour?Jan 31, 2017

    Hi, can this be used for watercolour paint?

    Answer : [Re] Water colour?

    Hello dear customer,The sketchbook is not suitaible for watercolour painting becouse its only contains of 100gsm.It is the thinniest.Most preferably you can try from 150 gsm till 300gsm.Thanks for your time.Have a Good Day ;)

Brush Washer/Small Media Large Size brush washer/密闭型笔洗器/metal brush washers
Brush Washer/Small Media Large Size brush washer/密闭型笔洗器/metal brush washers
Item Q&A
  • Question : Leakage proofAug 28, 2018

    May I know the following please?
    1. do you still have ready stock of this item?
    2. is this item leakage proof please?

    Answer : [Re] Leakage proof

    Hello,

    The answer to both your questions is "yes". How many are you looking to order from us?

    Best regards,
    Ryan Mario