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Q & A Lists
Item Question & Answer
Ariston new tank heater - ANDRIS2 RS 30L water tank heater !!
Ariston new tank heater - ANDRIS2 RS 30L water tank heater !!
Item Q&A
  • Question : Inquiry for the item from apa****Oct 15, 2019

  • Question : Inquiry for the item from eri****Sep 26, 2019

    May I know this is made of Italy or Vietnam?

    Answer : [Re] Inquiry for the item from eri****

    HI,

    This is Ariston new model heater which made of Vietnam.

    Thank you

  • Question : Inquiry related delivery from lar****Sep 17, 2019

    Hi how long will it take to be delivered if without installation?I need it quite soon

    Answer : [Re] Inquiry related delivery from lar****

    Hi,

    We will deliver the order within 3 working day after confirmed your order. You can request for next day urgent delivery in memo.

    Thank you,

Ariston 20L Andris Slim Storage Water Heater SL20
Ariston 20L Andris Slim Storage Water Heater SL20
Item Q&A
  • Question : Inquiry for the item from Jac****Oct 08, 2019

    Hi, may I know where the product made from ?

    Answer : [Re] Inquiry for the item from Jac****

    Hi,

    This heater is made from Vietnam.

    Thank you

  • Question : Inquiry from otw****May 11, 2019

  • Question : Inquiry from lin****May 09, 2019

    Hello. I wanna buy this item ariston water heater 20L. Price is 250sgd including free shipping. I want installation then must pay extra 100sgd right?
    When can we have delivery and installation if buy today?
    Our current one is broken so we need new one asap actully. Thanks

    Answer : [Re] Inquiry from lin****

    Hi,

    Normal replacement is $100 (excluded piping , wiring amendment and not inside false ceiling). We will arrange delivery and installation within 3 working days after receive customer order.
    Just leave us a memo for urgent request when purchasing order, we will try our best to arrange the earliest slot for you.


    Thank you,
    Unidbox Hardware Pte Ltd

  • Question : Inquiry from nur****Jan 30, 2019

    Hi I purchased storage heater from u in September. And now i realise there is a leak. May I know who to contact

    Answer : [Re] Inquiry from nur****

    Hi,

    Please contact ariston company and show them your qoo10 purchase invoice to claim warranty.

    Thank you,
    Unidbox Hardware Pte Ltd

  • Question : Inquiry for the item from csl****Jan 24, 2019

    Hi, may I know if I would like to replace my old gas heater to electric heater 20L how much is the installation

    Answer : [Re] Inquiry for the item from csl****

    HI,

    If want to change gas heater to tank, you have to ask gas company to disconnect the gas tank 1st. And we need photo on the heater installing point and electrical access point before giving quotation ya.

    Thank you,
    Unidbox Hardware

+View all Notice, FAQ, Q&A >>
ARISTON ANDRIS Lux 15/30R 15UR storage water heater
ARISTON ANDRIS Lux 15/30R 15UR storage water heater
Item Q&A
  • Question : Inquiry for the item from 260****Sep 10, 2019

    Dear seller,

    What is the difference between 15OR and 15UR?

    Answer : [Re] Inquiry for the item from 260****

    HI,

    15OR is mount on wall and the piping is connect at bottom of tank , 15UR is install under sink cabinet and the piping is coonect at the top of tank. There is the only different.

    Thank you

  • Question : Inquiry for the item from jjl****Sep 02, 2019

    Hi Seller

    Yr installed came this pm to set up my Ariston Lux 15L. However after he left, I noticed that the temperature knob cannot be turned meaning the temperature cannot be adjusted. Can you tell me if this is normal or is that a defect? My order no. is 302564983. TQ

    Answer : [Re] Inquiry for the item from jjl****

    HI,

    i checked with my supplier already, they answered that new heater need to turn harder in 1st time. So its not a defective but normal situation. Please try again ya.

    Thank you

  • Question : Inquiry for the item from qtn****Jul 18, 2019

    Hi,
    I wish to get Andris Lux 30. I have rusty elbow pipes. Need to replace. Is your $130 installation inclusive of this?
    If not how much to Top Up?
    Pls advise. Thank you.

    Answer : [Re] Inquiry for the item from qtn****

    Hi,

    Ariston Lux 30L selling $310, if you purchase installation in qoo total is $410, $100 installation here is only normal replacement without any wiring and piping amendment.

    For installation + piping amendment is $150 labour charges. If you purchase installation here then you have to top up extra $50 for piping charges.
    You might confuse on why the installation charges state $130 in Qoo, bacause there is 15 and 30 litre which is different price in listing, so customer have to choose on the model and installation option just can see the total price.

    Thanky you,
    Unibdox Hardware

    Question : [Re] Inquiry for the item from qtn****

    Hi Unidbox,
    Thank you for the detailed info.
    Ok so extra $50 is cash upon delivery?

    Answer : [Re] Inquiry for the item from qtn****

    HI,

    No problem. Yes you can pay cash once installation done. If you confirm need installation, please just pay $150 cash for our handyman so that they can issue handyman receipt for you.

    Thank you,
    Unidbox Hardware

    Question : [Re] Inquiry for the item from qtn****

    Hi Seller,
    Apology for late reply.
    Thank you again. It is just that qoo10 gave a voucher to me provided i spend minimum $400 here.
    Thus will pay $410 via your qoo10 listing(to qualify for voucher) & cash $50 upon installation.
    See you soon. Good day! ☺️

    Answer : [Re] Inquiry for the item from qtn****

    Hi Seller,
    Thank you again.
    Thing is Qoo10 gives a voucher to offset with minimum $400 spending. So have to partial pay here then $50 balance via Cash upon installation..
    See you guys soon! ☺️

    Question : [Re] Inquiry for the item from qtn****

    HI,

    No problem. Please leave us a memo or provide your order number for us so that we can take note on our site.

    Thank you

    Answer : [Re] Inquiry for the item from qtn****

    Hi Seller,
    Noted with Thanks. 😊

    Question : [Re] Inquiry for the item from qtn****

    Hi,

    You're welcome.

    Thank you

    Answer : [Re] Inquiry for the item from qtn****

    Hi Seller,
    Sorry finally used my hubby account to buy Order no. 302132350

    Pls note we will give Extra $50 for the piping charges upon installation. Thank you.

    Question : [Re] Inquiry for the item from qtn****

    HI,

    OK, thanks for the info. Noted with it . See you.

    Thank you

  • Question : Inquiry for the item from jos****Jun 08, 2019

    Ariston Lux 15L R is made in Italy right?

    Answer : [Re] Inquiry for the item from jos****

    HI, Yes. Lux 15/30 is made in Italy.

  • Question : Inquiry related delivery from ann****Jun 04, 2019

    Hi,

    1) My existing model is Ariston TI-Plus 30L. Will the basic installation cover everything?

    2) What is the earliest delivery and installation if I purchase today (04 June) before 2pm? Possible to do same day delivery and installation?

    Many thanks

    Answer : [Re] Inquiry related delivery from ann****

    HI,

    1) Yes you just need a normal replacement.
    2) Due to this few days slot is quite full, so if you order today we unable to arrange installation by today, the earliest time slot will be Thursday or Friday.

    Thank you,
    Unidbox Hardware

+View all Notice, FAQ, Q&A >>
VITA 92M Mirror U shaped - Size: 60 X 45cm - Suitable for bathroom bedroom toilet
VITA 92M Mirror U shaped - Size: 60 X 45cm - Suitable for bathroom bedroom toilet
Item Q&A
  • Question : Inquiry for the item from sug****Sep 08, 2019

    Hi. Does the rim of mirror has a colour? If yes, what is the colour?

    Answer : [Re] Inquiry for the item from sug****

    Hi,

    There is only a gray color on the back side of the mirror. The rim have no color.

    Thank you,
    Unidbox Hardware

  • Question : Inquiry for the item from And****Aug 01, 2018

    Hi how heavy is the mirror? Can use heavy duty adhesive tape?

    Answer : [Re] Inquiry for the item from And****

    Hi,

    This mirror is around 3-4kg. It have to hang with screw and bracket.
    Adhesive tape is not strong enough to hang this mirror. Thank you.

    Thank you,
    Unidbox Hardware Pte Ltd

  • Question : Enquiry about delivery dateFeb 19, 2018

  • Question : Delivery addressAug 18, 2017

    Dear Sir,

    Understand from call today afternoon that the item will be delivered on 19th Aug between 12 PM to 1 PM.

    Just to reconfirm that delivery address is Blk-129A, Canberra Street, #04-634, Singapore 751129.

    Thanks

    Answer : [Re] Delivery address

    Hi,

    Noted. Thanks

  • Question : InstallationJul 10, 2017

    Hi,

    Can I check how to install this mirror?

    Thanks

    Answer : [Re] Installation

    Hi,

    This mirror is installing by screw and bracket. We have also provide the installation service but need extra charges $35 for 1st mirror, 2nd for $25 and $15 for above. Thanks

☼Kitty Cat Ceiling Light☼Kid Room Light☼LED Light☼Tri-Colour Light Option☼Made in Taiwan☼
☼Kitty Cat Ceiling Light☼Kid Room Light☼LED Light☼Tri-Colour Light Option☼Made in Taiwan☼
Item Q&A
  • Question : Inquiry for the item from Nyl****Sep 02, 2019

    Dimensions please ?

    Answer : [Re] Inquiry for the item from Nyl****

    HI,

    The dimension is around (W) 49 x (L) 43 x (H) 8 cm.

    Thank you

  • Question : Inquiry for the item from Jol****Jun 27, 2018

    What is the size? Suit for toliet?

    Answer : [Re] Inquiry for the item from Jol****

    Hi,

    The size is 30cm*H9cm. Normally will suitable for bedroom.

    Thank you,
    Unidbox Hardware Pte Ltd

  • Question : Inquiry for the item from sya****Apr 23, 2018

  • Question : Hi is the item in stock?Nov 15, 2017

    Hi is the item in stock?

    Answer : [Re] Hi is the item in stock?

    Hi,

    Yes, it is ready stock and available.

    Thank you

  • Question : Inquiry for the item from 246****Sep 20, 2017

    Can anybofy tell me where to get the hello kitty ceiling light in spore urgently thanks

    Answer : [Re] Inquiry for the item from 246****

    Hi,

    We do sell the hello kitty ceiling light casing with ready stock. Please drop your order from Unidbox in Qoo10 if you really wish to purchase it.

    Thank you

+View all Notice, FAQ, Q&A >>
Alpha X3 Series Instant Water Heater - 12 Months warranty **FREE Shipping** Heater Power
Alpha X3 Series Instant Water Heater - 12 Months warranty **FREE Shipping** Heater Power
Item Q&A
  • Question : Inquiry for the item from mal****Aug 01, 2019

    Which country is Alpha from please?

    Answer : [Re] Inquiry for the item from mal****

    Hi,

    Its made from Malaysia.

    Thank you

  • Question : Inquiry for the item from mal****Jul 31, 2019

    Hi, the heating element is made of copper?

    Answer : [Re] Inquiry for the item from mal****

    Hi,

    This heater heating element is not made by copper. But it have automatic & overload temperature control system automatically breaks off power supply if the is abnormal rise in shower temperature.

    Thank you,
    Unidbox Hardware

  • Question : Inquiry for the item from 250****Feb 16, 2019

    Hi Seller:

    I need to install this at the inlet of my washing top loading washing machine? Can this be done?

    Thanks,

    Answer : [Re] Inquiry for the item from 250****

    Hi,

    Do you have any photo to describe your concern since we not really get what you means.

    Thank you
    Unidbox Hardware

  • Question : Inquiry for the item from tw_****Jan 11, 2019

    Hi, my current heater is a tank type serving 2 bathrooms and kitchen. As the heater tank above the false ceiling is now leaking, I wish to change it to instant heater type, to be installed at just one of the bathroom. If I purchase one instant water heater, how much would be the installation charge including removal of current heater tank? And how do I indicate this during the purchase in this qoo10?

    Answer : [Re] Inquiry for the item from tw_****

    HI,

    I might need those info before giving quotation for you ya:
    1. You now only need one bathroom have instant heater right?
    2. Do the bathroom that you wish to install heater have wiring and ceiling loose to supply electric for instant heater?

    Thank you,
    Unidbox Hardware

    Question : [Re] Inquiry for the item from tw_****

    1. You now only need one bathroom have instant heater right? (Yes, in the common bathroom)

    2. Do the bathroom that you wish to install heater have wiring and ceiling loose to supply electric for instant heater?
    (No sure about wiring, the common bathroom does have an opening access to above the false ceiling as well as a heater on/off switch. See attached photo for the bathroom where the new instant heater is to be installed.

    FYI, The current storage heater is located above the false ceiling of bathroom attached to master bedroom.

    Answer : [Re] Inquiry for the item from tw_****

    Current storage heater above the false ceiling of master bathroom to be turned off and disposed.

    Question : [Re] Inquiry for the item from tw_****

    Hi,

    Please whatsapp your photo to 92976666 and we will send the quotation for you there.

    Thank you

  • Question : Inquiry for the item from big****Dec 20, 2018

+View all Notice, FAQ, Q&A >>
Hot Selling Item - New model - Ariston tank heater SL30
Hot Selling Item - New model - Ariston tank heater SL30
Item Q&A
  • Question : Inquiry related delivery from nin****Jul 21, 2019

    Hi, if buy now can deliver mid to end Aug? Thanks

    Answer : [Re] Inquiry related delivery from nin****

    HI,

    Yes we can arrange delivery as request, but estimate deliver timing we only able to set for 1 week long. So we purchase now and request to deliver on August then we have to update the delivered status earlier.

    Thank you

  • Question : Inquiry for the item from gun****Jun 02, 2019

    How much is the installation for new bto 3rm

    Answer : [Re] Inquiry for the item from gun****

    HI,

    For new point installation (bto) installation charges is $215. (included wiring and piping connection). For this situation you unable to purchase installation in qoo10 so please leave us an memo while purchasing heater, we will arrange installation time and date with you after confirmed your order.

    Thank you

    Thank you.
    Unidbox Hardware

  • Question : Inquiry related delivery from dor****May 27, 2019

    Hi! May I know when is the earliest delivery date? Thanks!

    Answer : [Re] Inquiry related delivery from dor****

    Hi,

    Normally we will delivery within 3 working days after received order.

    Thank you,
    Unidbox Hardware Pte Ltd

☼Black Star Ceiling Light☼LED Light☼Tri-Colour Light Option☼Made in Taiwan☼
☼Black Star Ceiling Light☼LED Light☼Tri-Colour Light Option☼Made in Taiwan☼
Item Q&A
  • Question : Inquiry related delivery from gen****Jul 18, 2019

    May i check how many days take to deliver?

    Answer : [Re] Inquiry related delivery from gen****

    HI,

    Normally we will ship out order within 3 working days after confirm your order.

    Thank you,
    Unibdox Hardware

  • Question : Inquiry for the item from J_M****Sep 23, 2017

C015 Hanging Light modern classic light with free 4w buib (Warm Light)
C015 Hanging Light modern classic light with free 4w buib (Warm Light)
Item Q&A
  • Question : Inquiry for the item from ali****Jul 14, 2019

    May I know if the light is bright enough for bed room reading ?

    Answer : [Re] Inquiry for the item from ali****

    HI,

    The bulb light is only 4w so might not enough for bedroom reading. And also the light bulb in package is warm white, so its also not suitable for reading,

    Thank you

Fanco Cheapest Promotion Sales- DC Ceiling fan F-star 36/46/52-inches  - with LED and remote
Fanco Cheapest Promotion Sales- DC Ceiling fan F-star 36/46/52-inches - with LED and remote
Item Q&A
Joven⟐SA Series⟐SA10⟐Instant Hot Shower⟐Hand Shower⟐⟐White⟐
Joven⟐SA Series⟐SA10⟐Instant Hot Shower⟐Hand Shower⟐⟐White⟐
Item Q&A
  • Question : Inquiry for the item from 238****Jul 02, 2019

  • Question : Inquiry for the item from kut****Oct 16, 2018

    Hi seller ,

    What is the different between the SA10 and SA15 model ? My house water pressure is very low , which model do you recommend to help to increase the water pressure ?

    Answer : [Re] Inquiry for the item from kut****

    Hi,

    Feature for joven heater is ELCB which is a safety mode to prevent dangerous. If want to increase water pressure we can suggest you to purchase Champs Legend hand shower which have built in DC pump to boost water pressure.

    Thank you,
    Unidbox Hardware Pte Ltd

  • Question : Joven SA10 replacementSep 02, 2018

    Hi owner, just to confirm that the installation of $45 also includes transport fees?
    Thanks

    Answer : [Re] Joven SA10 replacement

    HI,

    Yes we will deliver and install your order on same time so its included transportation charges.

    Thank you,
    Unidbox Hardware Pte Ltd

  • Question : Joven SA10eJan 30, 2018

    Hi seller, i am looking for Joven SA10e instead of SA10? What's the cost if you do have? Thanks!

    Answer : [Re] Joven SA10e

    Hi,

    We are selling only SA10 but no SA10e.

    Thank you,
    Unidbox Hardware Pte Ltd

    Question : [Re] Joven SA10e

    Ok, thanks for replying.

    Answer : [Re] Joven SA10e

    Hi,

    No problem. Thank you

    Question : [Re] Joven SA10e

    Hi, happy cny~ what's the warranty period for Joven SA10? ^^

    Answer : [Re] Joven SA10e

    Dear seller,

    Happy New Year to you. Warranty period for Joven is 1 year Free Onsite Service : spoil part 1 to 1 exchange ( Not include accessories) , Element - 1 years element 1 to 1 exchange (After 1 year will charged labour + transport fee).

    Thank you,
    Unidbox Hardware Pte Ltd

    Question : [Re] Joven SA10e

    Thanks for replying. So meaning after 1 year if there's any spoil part or heating element or heater tank that requires repair or replacement, labour and transportation fee by owner (materials not chargeable)?

    Answer : [Re] Joven SA10e

    Hi,

    If the warranty period is expired thats means any request for repairing or replacement will be charges by owner (included the spoil part,labour and trans). That means within 1 year if have any problem, Joven technician will help to repair or exchange the element without any charges. After 1 year the owner will need to pay for the exchange material, labour and also transport fee.

    Thank you,
    Unidbox Hardware Pte Ltd

    Question : [Re] Joven SA10e

    Ok, noted with thanks! will order soon :)

    Answer : [Re] Joven SA10e

    Hi,

    Thank you.

    Question : [Re] Joven SA10e

    Hi, saw Joven website on their warranty period is 1 year on components and 5 years on heating elements. Can you double check before I place order? Thanks!

    Answer : [Re] Joven SA10e

    Hi,

    Opps so sorry there was a typo there, is 5 years warranty on heating element, and 1 year free onsite service that means after 1 year buyer will have to pay for labour and transport fee.

    Thank you,
    Unidbox Hardware Pte Ltd

    Question : [Re] Joven SA10e

    Ok, will order now. Thanks!

    Answer : [Re] Joven SA10e

    hi,

    Thank you so much!

Crestar✇CSI 5B✇Rainlite✇50/55-inches✇Remote+LED 25W ✇Ceiling Fan✇NEW AC MOTOR MODEL
Crestar✇CSI 5B✇Rainlite✇50/55-inches✇Remote+LED 25W ✇Ceiling Fan✇NEW AC MOTOR MODEL
Item Q&A
  • Question : Inquiry for the item from zen****Jun 23, 2019

    Do you still have rainlite white color 55”?

    Answer : [Re] Inquiry for the item from zen****

    HI,

    Rainlite white color 55'' only left one ready stock now. If you want to purchase please let us know by today so we can keep the stock for you.

    Thank you

    Question : [Re] Inquiry for the item from zen****

    Thank you for your reply. Not purchasing anymore so don’t need to keep for me. Thanks.

    Answer : [Re] Inquiry for the item from zen****

    Ok noted

  • Question : Inquiry for the item from api****Jan 16, 2019

    Hi,

    How is the warranty for this ceiling fan ?
    Motor, light, remote ?

    Thanks

    Answer : [Re] Inquiry for the item from api****

    HI,

    It have 10 years warranty on motor and 1 year free on site on part.

    Thank you,
    Unidbox Hardware Pte Ltd

Wall Analog Hanging Color Clock
Wall Analog Hanging Color Clock
Item Q&A
  • Question : Inquiry for the item from ely****Jun 24, 2019

    Hi, May I check when will stock for black colour arrive?

    Answer : [Re] Inquiry for the item from ely****

    HI,

    Yes the black color is just restock, we will update it and you can purchase now ya.

    Thank you

  • Question : Ordered 6 pieces only 1 arrivedDec 28, 2017

    Dear Seller, I ordered 6 clocks and only received 1.
    Please contact me at 9150 0040.
    Thank you.

    Answer : [Re] Ordered 6 pieces only 1 arrived

    Hi,

    We apologise sincerely for the mistake. We will give you a message by contact number shortly.

    Thank you,
    Unidbox Hardware Pte Ltd

Crestar✇CSI 3B✇ValueAir✇40/46-inches✇Remote+LED 20W ✇Ceiling Fan✇NEW DC MOTOR MODEL
Crestar✇CSI 3B✇ValueAir✇40/46-inches✇Remote+LED 20W ✇Ceiling Fan✇NEW DC MOTOR MODEL
Item Q&A
  • Question : Inquiry for the item from 244****Jun 20, 2019

    can this fan spin upwards?

    Answer : [Re] Inquiry for the item from 244****

    Hai, if you means to reverse function then the answer is no, ValaeAir no have this function but Airis and Artis do, the new DC fan from Crestar. Please refer to our online shop for the fan detail. We will assist if you have any enquiry on it.

    Thank you

Joven JP200 Water Purifier
Joven JP200 Water Purifier
Item Q&A
  • Question : Inquiry for the item from 917****May 25, 2019

  • Question : Inquiry for the item from 917****May 25, 2019

    any manual on installation given

    Answer : [Re] Inquiry for the item from 917****

    HI,

    Yes dont worry, the item come with instruction manual.

    Thank you,
    Unidbox Hardware Pte Ltd

  • Question : Inquiry from aga****Dec 07, 2018

  • Question : Inquiry for the item from Bat****Dec 07, 2018

    May i know do you sell the refill? If yes, how much and can you provide me the link. Thanks.

    Answer : [Re] Inquiry for the item from Bat****

    HI,

    We will check the price and get back to you on Monday.

    Thank you
    Unidbox Hardware Pte Ltd

304 Stainless Steel Round Towel BarS020 ❧ Suitable for Bathroom ❧
304 Stainless Steel Round Towel BarS020 ❧ Suitable for Bathroom ❧
Item Q&A
Crestar✇CSI 3B✇SilkAir✇42/52-inches✇Remote+LED 20W ✇Ceiling Fan✇NEW DC MOTOR MODEL
Crestar✇CSI 3B✇SilkAir✇42/52-inches✇Remote+LED 20W ✇Ceiling Fan✇NEW DC MOTOR MODEL
Item Q&A
  • Question : Inquiry for the item from dan****May 19, 2019

  • Question : Inquiry for the item from ang****Apr 27, 2019

    Wonder what’s the maxi rod length. Our existing about 2ft. Can be done?

    Answer : [Re] Inquiry for the item from ang****

    HI,

    Standard rod which come in package is 4.5 inch, around 0.3 ft. If adding length of rod will need extra top up $15 for 2 ft rod.

    Thank you

  • Question : Inquiry related delivery from sop****Jan 11, 2019

    When can install?

    Answer : [Re] Inquiry related delivery from sop****

    HI,

    Time slot have booked on 14/1 11-1pm.

    Thank you,
    Unidbox Hardware

  • Question : Inquiry for the item from sop****Jan 10, 2019

Joven SA20 Instant Water Heater
Joven SA20 Instant Water Heater
Item Q&A
  • Question : Inquiry from fir****May 07, 2019

    Able to do installation on Saturdays or weekday nights?

    Answer : [Re] Inquiry from fir****

    Hi,

    Yes, just leave us a memo when purchase your order, after that we will arrange for you.

    Thank you,
    Unidbox Hardware

304 Stainless Steel Triple Round Shelf S044❧ Suitable for Kitchen and Bathroom ❧
304 Stainless Steel Triple Round Shelf S044❧ Suitable for Kitchen and Bathroom ❧
Item Q&A
  • Question : Inquiry for the item from hea****Apr 11, 2019

    Hi Seller,
    Can you advise the size on this round stainless shelf?
    Many Thanks.

    Answer : [Re] Inquiry for the item from hea****

    Hi,

    This toothbrush holder size is 10 x 10 x 12 cm (L x W x H).

    Thank you,
    Unidbox Hardware

ALPHA INSTANT WATER HEATER --- Hand Shower SMART 18E
ALPHA INSTANT WATER HEATER --- Hand Shower SMART 18E
Item Q&A
  • Question : Inquiry for the item from m3i****Apr 07, 2019

  • Question : Inquiry for the item from zou****Dec 15, 2018

    Hi do you have stock for this ? Thanks

    Answer : [Re] Inquiry for the item from zou****

    Hi,

    Yes, its ready stock.

    Thank you,
    Unidbox Hardware Pte Ltd

Spin✇Quincy✇60-inches✇Remote+LED 19W ✇Ceiling Fan✇NEW DC MOTOR MODEL
Spin✇Quincy✇60-inches✇Remote+LED 19W ✇Ceiling Fan✇NEW DC MOTOR MODEL
Item Q&A
  • Question : Inquiry for the item from Cal****Mar 20, 2019

    Hi Seller,

    This range is made in which country?
    Any local warranty?

    Answer : [Re] Inquiry for the item from Cal****

    Hi,

    This is from Taiwan and yes have local warranty, 1 years free on site and 10 years for fan motor.

    Thank you,
    Unidbox Hardware

Spin✇Onix✇60-inches✇Remote+LED 22W ✇Ceiling Fan✇NEW DC MOTOR MODEL
Spin✇Onix✇60-inches✇Remote+LED 22W ✇Ceiling Fan✇NEW DC MOTOR MODEL
Item Q&A
  • Question : Inquiry for the item from 210****Mar 02, 2019

    I received the item and my electrician installed the fan. The base plate supplied does not fit the fan and so the installed fan has the wire exposed (most unsightly). What is your advice ?

    Answer : [Re] Inquiry for the item from 210****

    Hi,

    May I have photo on it? so that I can check with our supplier.

    Thank you

  • Question : Inquiry for the item from 210****Feb 22, 2019

Rubine RWH-2388 Instant Water Heater
Rubine RWH-2388 Instant Water Heater
Item Q&A
  • Question : Inquiry related delivery from hwe****Feb 23, 2019

    Mine is a bto flat, your 'On site quote' mean what is installed and calculate the price? About how much will it cost?

    Answer : [Re] Inquiry related delivery from hwe****

    Hi,

    On-site quote means to we give you quotation to install heater while deliver heater to you. If new BTO, installation charge will be install heater $65 + wiring $65 = $130

    Thank you,
    unidbox Hardware

    Question : [Re] Inquiry related delivery from hwe****

    Ok noted, so will it deliver and install together?

    Answer : [Re] Inquiry related delivery from hwe****

    Hi,

    Yes. Will deliver and install together.

    Thank you

    Question : [Re] Inquiry related delivery from hwe****

    Ok noted

    Answer : [Re] Inquiry related delivery from hwe****

    Hi,

    Thank you.

    Question : [Re] Inquiry related delivery from hwe****

    Hi,if I order today, will it be deliver and install on Saturday 2 March morning?

    Answer : [Re] Inquiry related delivery from hwe****

    Hi,

    Yes we can arrange for you, just leave us a memo when you purchasing order.

    Thank you,
    Unidbox Hardware Pte Ltd

    Question : [Re] Inquiry related delivery from hwe****

    Noted, Thank you

    Answer : [Re] Inquiry related delivery from hwe****

    HI,

    Thanks for you support.

    Unibdox Hardware

  • Question : Inquiry for the item from 233****Nov 16, 2018

    I would like to know if I order 01 set of Rubine RWH-2388, Can I still order extra set of Rain shower only and how much?

    Answer : [Re] Inquiry for the item from 233****

    HI,

    Rubine 2388 rain shower set is not selling separately. We also do not selling only rain shower.

    Thank you,
    Unidbox Hardware

  • Question : Inquiry for the item from ilo****Nov 01, 2018

    Hello, does this water heater comes with the rainshower?
    Thank you

    Answer : [Re] Inquiry for the item from ilo****

    HI,

    Yes, this heater is come with rainshower set with hand shower.

    Thank you,
    Unidbox Hardware Pte Ltd

  • Question : self installationJul 02, 2018

    Hi, I am interested to get this model to replace my current Alpha which is without booster PUMP. Wondering if the installation is as simple as to connect the cable to the your unit ? Concern as your unit has this booster pump feature, is the installation per normal replacement? Or Heater with Booster pump needs expert installation to that the PUMP can work well. I see feedbacks that it is very noisy when booster is turned on... ? is this on going noise or when we tune the booster? Do we have to on off the booster and adjust to the required pressure every now and then? Thanks!

    Answer : [Re] self installation

    Hi,

    Booster pump is actually a built in function inside the heater so please dont worry about the installation and replace your current instant heater. Since its need to install with the rain shower set so the installation for normal replacement will be $65. If your current heater have ceiling rose (power outlet) and heater switch then will be only $65 for installing this heater.
    Actually it wont be very noisy just when you use the rain shower then the pump will have bit noise but only affect to those who is very sensitive on noisy sound.
    There have a knob below the rain shower to control the on off of rain shower,so you no have to on and off every single time when you use heater.

    Thank you,
    Unidbox Hardware Pte Ltd

    Question : [Re] self installation

    Thanks for reply. I saw two knob, one for temp and the other for Water Pressure? How do we use this pressure control knob?

    Answer : [Re] self installation

    HI,

    Yes there have two knob for control water pressure and temperature. Water pressure is the booster pump feature so it can help to increase the water pressure especially using the rain shower.

    Thank you,
    Unidbox Hardware Pte Ltd

  • Question : Inquiry related delivery from chr****Jun 30, 2018

+View all Notice, FAQ, Q&A >>
Hari Raya Promotion  - Joven | Benington | Alpha | Famous | Instant Heater | Water Heater
Hari Raya Promotion - Joven | Benington | Alpha | Famous | Instant Heater | Water Heater
Item Q&A
  • Question : Inquiry for the item from Ngw****Feb 21, 2019

  • Question : Any free delivery with installationAug 28, 2018

  • Question : deliver after 7pmNov 11, 2017

    Hi seller
    My cart no 114594966 for rubine 2399 black clr model. Pls deliver after 7pm. U can reach me at 97458919. Thks

    Answer : [Re] deliver after 7pm

    Hi agn**,

    Thank you for purchasing with us. We will take note on it,

    Best Regards,
    Unidbox

Crestar✇CSI 3B✇Artis✇40/46-inches✇Remote+LED 20W ✇Ceiling Fan✇NEW DC MOTOR MODEL
Crestar✇CSI 3B✇Artis✇40/46-inches✇Remote+LED 20W ✇Ceiling Fan✇NEW DC MOTOR MODEL
Item Q&A
  • Question : Inquiry for the item from mic****Feb 19, 2019

    Does the Artis 40” have reversal function?

    Answer : [Re] Inquiry for the item from mic****

    Hi,

    Yes, Artis fan have reversal function and LED dimmer control.

    Thank you,
    Unidbox Hardware Pte Ltd

ARISTON AURES SMART SMC33 instant water heater
ARISTON AURES SMART SMC33 instant water heater
Item Q&A
  • Question : Inquiry for the item from Sgd****Jan 24, 2019

    I'm thinking to buy this to replace my current one. Does this set have enough water pressure to support rain shower set, which I already have installed?

    Answer : [Re] Inquiry for the item from Sgd****

    HI,

    This is normal instant heater without booster pump inside, so normally the pressure wont enough for rain shower.

    Thank you,
    Unidbox Hardware Pte Ltd

  • Question : Inquiry for the item from Jan****Sep 30, 2018

    Can u provide installation
    I need to remove my ariston storage tank n replace 2 ariston instant heater
    How much?
    Am looking at the Ariston smart for common toilet n Ariston Luxury for MBR

    When is the earlist date i can fix
    Need very urgently
    Storage tank have some leakages

    Answer : [Re] Inquiry for the item from Jan****

    Hi,

    Allow me to make sure the total heater that you want to remove and install:
    1) you want to remove and install a new storage heater with ariston Lux in master bathroom and ariston smart heater in 2 common bathroom?
    2) so total will like to install 1 storage heater and 2 instant heater?
    3) Our installation charges is depend on replacing, new point install, or wiring piping amendment

    Here the roughly quotation might provide:
    -Normal replacement for instant heater : $45 / pcs (without wiring amendment,only replace old to new)
    -Normal replacement for storage heater : $100 /pcs (without piping wiring and bracket amendment and under false ceiling)

    Please do let me know the detail so I can provide correct charges for you.

    Thank you,
    Unidbox Hardware Pte Ltd

  • Question : Inquiry for the item from gre****Aug 25, 2018

    Does this have the standard warranty 5 year n heating elements?

    Answer : [Re] Inquiry for the item from gre****

    HI,

    Yes it does.

    Thank you.
    Unidbox Hardware Pte Ltd

  • Question : Inquiry from cal****Jul 21, 2018

    Hi Seller, what is the installation cost for new BTO flat? As the price $45 stated is only for 1 - 1 replacement right?

    Answer : [Re] Inquiry from cal****

    Hi,

    Yes $45 is only for 1-1 heater normal replacement. New BTO flat will be $45 + $65 wiring = $110

    Thank you,
    Unidbox Hardware Pte Ltd

  • Question : Where the product is madeJun 25, 2018

    May I know which country the product is made in?

    Answer : [Re] Where the product is made

    Hi,

    Ariston SMC33 is Itali brand and made in Vietnam.

    Thank you.
    Unidbox Hardware Pte Ltd

+View all Notice, FAQ, Q&A >>
Crestar✇CSI 5B✇Rainlite Wooden✇53/56-inches✇Remote+LED 25W ✇Ceiling Fan✇NEW AC MOTOR MODEL
Crestar✇CSI 5B✇Rainlite Wooden✇53/56-inches✇Remote+LED 25W ✇Ceiling Fan✇NEW AC MOTOR MODEL
Item Q&A
  • Question : Inquiry for the item from api****Jan 16, 2019

    Hi,

    How is the warranty ?

    Answer : [Re] Inquiry for the item from api****

    HI,

    It have 10 years warranty on motor and 1 year free on site on part.

    Thank you,
    Unidbox Hardware Pte Ltd

    Question : [Re] Inquiry for the item from api****

    Is this AC motor or DC motor ?

    Answer : [Re] Inquiry for the item from api****

    HI,

    Its AC motor fan.

    Thank you,
    Unidbox Hardware

    Question : [Re] Inquiry for the item from api****

    So for crestar DC motor 55” which type is it ?

    Answer : [Re] Inquiry for the item from api****

    HI,

    Crestar DC motor 55' is valueair 55''.

    thank you

    Question : [Re] Inquiry for the item from api****

    ok thank you very much

    Answer : [Re] Inquiry for the item from api****

    Hi,

    You're welcome.

    Thank you,
    Unibdox Hardware Pte Ltd