Q&A board

Q & A Lists
Item Question & Answer
Travel Mini Hair Dryer Hairdryer High Power FREE Adapter FREE Pocket Mirror
Travel Mini Hair Dryer Hairdryer High Power FREE Adapter FREE Pocket Mirror
Item Q&A
  • Question : Inquiry for the item from 238****Jul 29, 2019

    is this hair dryer safe to use ?

    any safety mark? any warranty?

    Answer : [Re] Inquiry for the item from 238****

    Dear Valued Customer,

    Thank you for your interest in our portable hair dryer.

    This hair dryer is well-received by our customers and though without Singapore's safety mark, it is safe to use. A complimentary travel adaptor is given together with a pocket sized mirror.

    Each hair dryer is tested before delivery. You can set your mind at ease to purchase it.

    Looking forward to your purchase.

    Best Regards,
    Vontsi

  • Question : Inquiry related delivery from jos****Jul 23, 2019

  • Question : Inquiry for the item from lad****Jul 17, 2019

    what is the plug type?

    Answer : [Re] Inquiry for the item from lad****

    Hi,

    A complimentary travel adaptor is packed into the box of hair dryer. The hair dryer itself comes with a 2-pin plug.

    Best Regards,
    Vontsi

Marvel Thumbdrive Batman Ironman Minion Doraemon Stitch Presents Gifts (Free 1 Month Warranty)
Marvel Thumbdrive Batman Ironman Minion Doraemon Stitch Presents Gifts (Free 1 Month Warranty)
Item Q&A
  • Question : Inquiry for the item from ste****Jul 09, 2019

    Hi is the minion available for self collect i need it urgently possible to liaise via WhatsApp or call

    Answer : [Re] Inquiry for the item from ste****

    Dear customer,

    Apologies for not being able to reply to you earlier.

    You may send your request via deebabyshopqoo10@gmail.com to liaise directly for urgent pick up. No personal details to be listed here.

    Thank you.

    Best Regards,
    Vontsi

  • Question : Inquiry for the item from rai****Sep 07, 2018

  • Question : ThumbdrivesApr 25, 2018

  • Question : Free ShippingApr 19, 2018

  • Question : Inquiry for the item from lie****Feb 02, 2018

    When are you restocking iron man?

    Answer : [Re] Inquiry for the item from lie****

    Hi,

    Thank you for your interest.

    New batch of iron man will be arriving in about a week's time. Kindly come back to our page and check on 10 Feb again.

    You may also like to send us an email at deebabyshopqoo10@gmail.com and leave your contact no. so we can contact you once the stock has arrived.

    Best Regards

    Dee Baby Shop

+View all Notice, FAQ, Q&A >>
BABY SAFETY Fan Protection Cover/ Fan Safety Net Guard for Standing Fan / Stand Fan and Table Fan
BABY SAFETY Fan Protection Cover/ Fan Safety Net Guard for Standing Fan / Stand Fan and Table Fan
Item Q&A
  • Question : Inquiry from yue****Apr 19, 2019

    I tried buying 2 XL black covers but payment can’t go through. I tried 2 different credit cards but still the same. Do u still have stock? Is this a glitch at your end? Thank u!

    Answer : [Re] Inquiry from yue****

    Dear Customer,

    Thank you for your interest in our fan nets.

    Black XL fan nets are available. We have checked and there is no problem with the payment gateway.

    Do try making the payment again. It may be a browser issue.

    Looking forward to your purchase.

    Best Regards,
    Vontsi

  • Question : Inquiry for the item from man****Dec 31, 2018

    Hi do you have size for 12 inch fan?


    Thankgil

    Answer : [Re] Inquiry for the item from man****

    Hi,

    Thank you for your interest in our fan nets.

    Kindly measure the diameter of your 12-inch fan. Currently, we have in stock of Black fan net suitable for fans of diameter 20-27cm. As this is limited and based on special order, we do not have it listed. Please provide us your email or email us at deebabyshopqoo10@gmail.com to enquire further.

    Looking forward to serve your needs better.

    Best Regards,

    Vontsi

  • Question : Inquiry for the item from exe****Sep 18, 2018

    Hi, when will you restock Black in L? Do you happen to have Black in M?

    Answer : [Re] Inquiry for the item from exe****

    Hi,

    Thank you for your interest in our fan nets.

    Black L is restocking at the moment. Probably takes around 2 weeks from now. Meanwhile, you may like to consider Blue or Purple L or Minion L.

    As for Black in M, are you referring to fan nets for smaller fans, with diameters less than 45cm?

    You can also forward your enquiries to
    deebabyshopqoo10@gmail.com

    Hope to serve your needs, especially that of the little one.

    Best Regards

    Vontsi

  • Question : order #120204753Aug 05, 2018

    Hi, I ordered 3 fan guards (1 XL & 2 XXL), I opened it today and there are only 2 (1 XL & 1 XXL). Please advice.

    Answer : [Re] order #120204753

    Dear Customer,

    We are sorry to hear that you only received 2 fan nets.

    We will send you another Black XXL fan net by the next working day. We sincerely apologise for any inconvenience caused.

    Thank you for your kind understanding and patience on this matter.

    Best Regards

    VONTSI

  • Question : Inquiry from ale****Jul 22, 2018

+View all Notice, FAQ, Q&A >>
NEW Travel 2-in-1 Hair Straightener Curler FREE Adapter FREE Pocket Mirror Portable 1-Month Warranty
NEW Travel 2-in-1 Hair Straightener Curler FREE Adapter FREE Pocket Mirror Portable 1-Month Warranty
Item Q&A
  • Question : Inquiry for the item from tho****Mar 24, 2019

  • Question : Inquiry for the item from go_****Dec 19, 2018

    Hi, what is the plug type?

    Answer : [Re] Inquiry for the item from go_****

    Dear Customer,

    Thank you for your interest in our travel-size hair straightener curler.

    It is using a 2-pin plug. An adaptor with 3-pin will be given for free with every purchase.

    Hope this answers your query.

    Looking forward to your purchase.

    Best Regards,

    Vontsi

Natural CLAY KEEPSAKE PHOTO FRAME KIT Baby Child Handprint Footprint Kit  (PVC Picture Frame)
Natural CLAY KEEPSAKE PHOTO FRAME KIT Baby Child Handprint Footprint Kit (PVC Picture Frame)
Item Q&A
  • Question : Inquiry from hap****Feb 15, 2019

  • Question : Inquiry related delivery from hap****Feb 14, 2019

  • Question : Glass coverApr 11, 2016

    I bought this last month and now want to use with my baby, do basically the clay goes on top of the glass of the picture frame? And once the imprint is done, just leave the clay to an open air and let it attract dust and dirt?

    Answer : [Re] Glass cover

    Hi,

    Spread the clay on the glass evenly. You may refer to the link sent to you on how to go about using it. Once you have done the imprint, you can place the frame upright as display. The clay will not totally hardened as this will lead to cracks. Just admire the well done work thereafter. Enjoy the process. =)

  • Question : Frame DimensionMar 08, 2016

    Hi, can you please give me the precise measurements for this frame dimension when it is fully open and the height of the frame is it just nice at 20cm?

    Because I am looking for frame that the height is best at 20cm.

    Please kindly assist.

    Thanks,
    Sugi

    Answer : [Re] Frame Dimension

    Hi Sugi,

    Thank you for your interest in our product.

    The fully opened frame is 31.5cm wide and its height is 20cm. The frame is usually placed open to about 28cm wide.

    Best Regards.

  • Question : buying of clayFeb 21, 2016

    Dear Seller, may I ask if I can just purchase the clay only without the frame?

    Thanks

    Best Regards
    Eekian

    Answer : [Re] buying of clay

    Hi,

    Thanks for showing interest in our clay.

    You can definitely choose to purchase just the clay.

    Here's the link. Click here or copy this link => http://list.qoo10.sg/GMKT.INC/Goods/Goods.aspx?goodscode=422449999

    Thank you.

    Have a great week ahead.

    Dee Baby Shop

+View all Notice, FAQ, Q&A >>
BABY SAFETY Fan Protector / Fan Safety Net for Standing Fan / Stand Fan and Table Fan (Blue)
BABY SAFETY Fan Protector / Fan Safety Net for Standing Fan / Stand Fan and Table Fan (Blue)
Item Q&A
  • Question : Inquiry for the item from ede****Aug 24, 2018

    What size should I get if diameter of fan is 55cm

    Answer : [Re] Inquiry for the item from ede****

    Hi,

    Thank you for your interest in our fan nets.

    XXL fan net is recommended for your fan diameter to have a good coverage.

    Looking forward to your order.

    Warmest Regards

    Vontsi

From $1.30 / Clear Stock / Best Quality White Polymailer  / Lowest Price / 3 Sizes (10 Pcs)
From $1.30 / Clear Stock / Best Quality White Polymailer / Lowest Price / 3 Sizes (10 Pcs)
Item Q&A
3 Sizes Baby Waterproof Mat★Mattress Protector★Diaper Changing Mat★Baby Cot Protector★Elderly DC13
3 Sizes Baby Waterproof Mat★Mattress Protector★Diaper Changing Mat★Baby Cot Protector★Elderly DC13
Item Q&A
  • Question : Inquiry for the item from wen****Jun 24, 2018

    For the large size mattress protector, is there an elastic strap at the bottom?

    Answer : [Re] Inquiry for the item from wen****

    Hi,

    Thank you for your interest.

    For the large waterproof mattress protector available online at the moment, it comes with no elastic strap.

    Mattress protectors with elastic straps, suitable for super single and queen-sized beds, will be made available soon.

    Kindly drop us an email at deebabyshopqoo10@gmail.com so we can keep you updated. We may have what you need on hand.

    Best Regards,

    Vontsi

Intelligence Sticker Book Series|我来贴贴纸*Simplified Chinese*age2-3岁 (Set of 6 Books)
Intelligence Sticker Book Series|我来贴贴纸*Simplified Chinese*age2-3岁 (Set of 6 Books)
Item Q&A
Reusable Learning Sticker Book Series|启蒙认知贴纸书*Simplified Chinese*age 2-5 years (Set of 8 books)
Reusable Learning Sticker Book Series|启蒙认知贴纸书*Simplified Chinese*age 2-5 years (Set of 8 books)
Item Q&A
  • Question : Inquiry for the item from hui****Apr 11, 2018

    A set has 8 books it? Should if I would like a set of 8 books, I just put 1 is it?

    Do you still have stock for 4 sets?

    Answer : [Re] Inquiry for the item from hui****

    Hi,

    Thanks for your enquiry.

    Yes, a set of 8 books means "1" in terms of quantity.

    Yes, too, to the question on availability of stock.

    Thanks once again for your query.

    Vontsi

  • Question : StickerAug 31, 2017

    Hi Seller,

    Can i check if the sticker is paper type or plastic type?

    Thanks

    Answer : [Re] Sticker

    Hi,

    Thank you for your interest in our sticker books.

    It is durable glossy paper which is re-stickable.

    Looking forward to your purchase.

    Dee Baby Shop

  • Question : StockApr 22, 2017

    Hi,
    I would like to purchase three sets of the above mentioned product. Do you still have stock?
    Kindly advise. Thank you!

    Answer : [Re] Stock

    Hi,

    Thank you for your interest in our sticker books.

    There are available stocks. You can choose more than three sets. Highly recommended shipping by Qxpress.

    Best Regards
    Dee Baby Shop

  • Question : Can i chose delivery time slot?Nov 09, 2015

    Hi,
    Would like the item to be delivered to my office, can I chose the delivery to be during office hr?

    Answer : [Re] Can i chose delivery time slot?

    Hi,

    Thanks for your queries.

    As far as delivery timing is concerned, could you select "Qxpress" as the preferred choice mode of delivery and stipulate on the "Memo to seller" section that you prefer the item to be delivered a certain office hour timing? We will highlight to Qxpress your preference.

    As for Singpost Registered Mail and Singpost Normal Mail, I am not sure if you can request for certain delivery hours.

    Hence, in a nutshell, selecting "Qxpress" for delivery seems to be a better bet if you wish for your item to be delivered at a certain timing.

    Hope that helps.

    Have a great holiday.

    Dee Baby Shop

  • Question : Store pickupOct 30, 2015

    Can i pick up the books from the store?

    Answer : [Re] Store pickup

    Hi,
    Sure, definitely. Our available timings are Weekdays from 5 - 7 pm, Pasir Ris East Commmunity Club.

    We will refund you the shipping costs when you pick the stuff up from us.

    Thanks for showing interest in our product.

    Have a great weekend.

    Dee Baby Shop

+View all Notice, FAQ, Q&A >>
USBORNE Sticker Books★ Usborne activity book/Children English Book/Gift/Toy/Pre schooler/
USBORNE Sticker Books★ Usborne activity book/Children English Book/Gift/Toy/Pre schooler/
Item Q&A
  • Question : Inquiry related delivery from and****Mar 03, 2018

  • Question : Inquiry related delivery from hon****Feb 20, 2018

    Hi, if I place the order today, can I get it by this Friday?

    Answer : [Re] Inquiry related delivery from hon****

    Hi,

    Thank you for your interest in our Usborne sticker books.

    You are advised to go for Qxpress which usually takes 2-3 working days to deliver. Once your order is confirmed today before 8m, it will be processed and arranged for Qxpress the next day.

    Best Regards & Have a Happy Lunar New Year!

Accessories for Super Soft Air Drying Clay Baby Handprint Footprint Imprint Kit
Accessories for Super Soft Air Drying Clay Baby Handprint Footprint Imprint Kit
Item Q&A
  • Question : Inquiry related delivery from gal****Feb 02, 2018

From $6.3 bamboo fibre baby children toddler changing mat water proof mattress protector / changing pad (pink elephant)
From $6.3 bamboo fibre baby children toddler changing mat water proof mattress protector / changing pad (pink elephant)
Item Q&A
  • Question : QuerySep 04, 2015

    Hi will you be restocking on the small size mat?

    Answer : [Re] Query

    Definitely, give me about a week for this design. Thanks.

    Question : [Re] Query

    Hi, have the s size came in? Thanks

    Answer : [Re] Query

    Hi, a thousand apologies. We were overseas to negotiate for our orders for the past one week. We have Once, the orders arrived, we will update you. They will most likely arrive by Wednesday.