Q&A board

Q & A Lists
Item Question & Answer
Apple Branch Chew Sticks Rabbits Hamster Guinea Pig Parrots Mice Rat Snacks
Apple Branch Chew Sticks Rabbits Hamster Guinea Pig Parrots Mice Rat Snacks
Item Q&A
  • Question : Inquiry for the item from lov****May 31, 2019

    Hi can I check 1 bag incisive got how many

    Answer : [Re] Inquiry for the item from lov****

    Hello,dear,1 bag is about 50g.You sould refer to the feedback from other buyers.Thx.

Solar Powered UV Mosquito Insect Zapper Killer Bug Trap LED Garden Light Lamp
Solar Powered UV Mosquito Insect Zapper Killer Bug Trap LED Garden Light Lamp
Item Q&A
  • Question : Inquiry for the item from Dev****May 18, 2019

    Do you have the one that insert in the the grass or soil??

    Answer : [Re] Inquiry for the item from Dev****

    Hello, this does not require the power of the link to insert grass or soil, there is a need to link the power supply to use the kind you can put on the ground

Stainless Pastry Dough Cutter Blender Mixer Whisk Baking Kitchen Tool
Stainless Pastry Dough Cutter Blender Mixer Whisk Baking Kitchen Tool
Item Q&A
Vintage Classic Brick Game Tetris Electronic LCD Pocket Toys Handheld Arcade
Vintage Classic Brick Game Tetris Electronic LCD Pocket Toys Handheld Arcade
Item Q&A
  • Question : Inquiry related delivery from bla****Apr 16, 2019

    Hi, may i know when will the item arrive should i place the order today? I need the item by 21st April 2019.

    Thank you and hope to hear from you soon.

    Answer : [Re] Inquiry related delivery from bla****

    Hello,dear,under normal circumstances, if you place an order immediately, the item to can be delivered to you on the 21st.But we can't guarantee it absolutely,because the speed of delivery is also related to your address.Thanks.

  • Question : 300 piece orderSep 27, 2018

  • Question : Inquiry for the item from lip****Sep 21, 2018

    Have 30 in stock?

    Answer : [Re] Inquiry for the item from lip****

    Hello, yes, we have enough stock of the item

  • Question : How long will 300 pieces take to ship to SingaporeSep 17, 2018

    Hi Seller,

    I contacted you previously about purchasing 300 pieces of this item. If I order today will I be able to receive in Singapore before the 27th of September? Thank you.

    Answer : [Re] How long will 300 pieces take to ship to Singapore

    Hello, we don't have enough stock of the item, but the stock will arrive in 2 days, generally it will take about one week to arrive, it may arrive after 27th, maybe 28th or 29th, it's ok ?

    Question : [Re] How long will 300 pieces take to ship to Singapore

    We need to receive it before the 28th of September. Will this be possible?

    Answer : [Re] How long will 300 pieces take to ship to Singapore

    yes, when the stock arrive, we will send out the order asap, you can order now, so that we can make the stock arrive earlier

  • Question : Inquiry related delivery from rao****Sep 12, 2018

    Hi seller, I need to order 300 pieces and ship to Singapore by 23rd September, is this possible? Do you have enough stock?

    Answer : [Re] Inquiry related delivery from rao****

    Hello, we don't have enough stock at the moment, but the stock will arrive soon, it will arrive at sg arround 23rd September, if you want to order 300 pcs, I can give you a discount, it's ok ?

    Question : [Re] Inquiry related delivery from rao****

    So total 300 pieces can arrive in Singapore by the 23rd of September? How much for the discount? Thank you

    Answer : [Re] Inquiry related delivery from rao****

    Hello, yes, it will arrive in Singapore by the 23rd, if you want to order 300 pcs, the shipping cost is $123.5, but I can give you free shipping, you can order 300 pcs and just pay the price of the item at this link : https://www.qoo10.sg/g/520773007

+View all Notice, FAQ, Q&A >>
10PCS White Replacement Tens ELECTRODE PADS Massage Electrode Tens Units 5x5cm
10PCS White Replacement Tens ELECTRODE PADS Massage Electrode Tens Units 5x5cm
Item Q&A
  • Question : Inquiry for the item from kia****Apr 15, 2019

    May I confirm that one pack comes in 10 pcs for $3.10 or its $3.10 per piece? Thank you

    Answer : [Re] Inquiry for the item from kia****

    Hello.dear,dear,one pack comes in 10 pcs for $3.10.Thx.

10Pcs Lobster Clasps Swivel Trigger Clips Snap Hooks Bag Key Ring Findings
10Pcs Lobster Clasps Swivel Trigger Clips Snap Hooks Bag Key Ring Findings
Item Q&A
  • Question : Inquiry for the item from 250****Apr 02, 2019

    received the item. disappointed that its so small and not 37mm. I realise that 37mm does not refer to the attachment portion ( circular part at bottom). In future suggest that a picture be shown with the measurements labelled for clarity. thx

    Answer : [Re] Inquiry for the item from 250****

    Hello,dear buyer ,so sorry for that.We will accept your suggestions and make improvements, thank you for your feedback.Thank you for your understanging.Thank you very much.

2.4M Child Kids Skipping Rope Wooden Handle Jump Play Sport Exercise Workout Toy
2.4M Child Kids Skipping Rope Wooden Handle Jump Play Sport Exercise Workout Toy
Item Q&A
  • Question : Inquiry for the item from 235****Mar 09, 2019

    Hi

    For this skipping rope, is the length of rope adjustable?

    Answer : [Re] Inquiry for the item from 235****

    Yes,dear, you can.

12 Pcs Colorful Baby Children Bath Toys Cute Rubber Squeaky Duck Ducky
12 Pcs Colorful Baby Children Bath Toys Cute Rubber Squeaky Duck Ducky
Item Q&A
  • Question : Inquiry for the item from swa****Mar 05, 2019

    Hi,
    Does it come in a pack? I need 15 sets, how long will it take

    Answer : [Re] Inquiry for the item from swa****

    Hello,dear, don't worry, we will pack it well. And it usually takes about 7 days to Singapore.

16cm plastic + polyester Kite Line Kite String Line Reel Grip Wheel Handle Tool
16cm plastic + polyester Kite Line Kite String Line Reel Grip Wheel Handle Tool
Item Q&A
  • Question : Inquiry for the item from sha****Feb 06, 2019

    Confirm the tool include nylon thread? How long is the thread?

    Answer : [Re] Inquiry for the item from sha****

    Reel diameter:15.5cm(6.1inch)
    Line about :100M

    Question : [Re] Inquiry for the item from sha****

    Hi

    Ordered 3, see attached order details. Please arrange to send ASAP

    Answer : [Re] Inquiry for the item from sha****

    Yes, dear, we are packing it now. Will ship for you asap. Thx.

  • Question : Inquiry for the item from Lim****Aug 09, 2017

    What is the length of the string?

    Answer : [Re] Inquiry for the item from Lim****

    100m

1X Soft Close Full Overlay Kitchen Cabinet Cupboard Hydraulic Door Hinge Newest
1X Soft Close Full Overlay Kitchen Cabinet Cupboard Hydraulic Door Hinge Newest
Item Q&A
  • Question : Inquiry for the item from ang****Feb 28, 2019

    What is the angles when hinge open to maximum?

    Answer : [Re] Inquiry for the item from ang****

    Hello, dear, you can check the other's review. Thx.

  • Question : Inquiry for the item from jol****Feb 23, 2019

    item don't have screw how I know what screw size to use
    Btw just install straight to the door ?

    Answer : [Re] Inquiry for the item from jol****

    Hello, dear, when you see the item you may know what screw size to use. All buyers were did like this.

12pcs Christmas Kraft Paper Bags Fox Elk Snowflake Bags Xmas Gifts Stickers
12pcs Christmas Kraft Paper Bags Fox Elk Snowflake Bags Xmas Gifts Stickers
Item Q&A
  • Question : Inquiry related delivery from lot****Feb 28, 2019

    Hi would like to check how fast can this reach?

    Answer : [Re] Inquiry related delivery from lot****

    Hello,dear, it usually takes about 7-9 days to Singapore.

2 in 1 Mini Hair Straightener  Curling Hair Styling Tools
2 in 1 Mini Hair Straightener Curling Hair Styling Tools
Item Q&A
  • Question : Inquiry for the item from cwy****Feb 23, 2019

    Hi why did the price changed?it used to be $3.39, even when add price of shipping it is also less than $10 yet now although shipping is free it is more ex..

    Answer : [Re] Inquiry for the item from cwy****

    Hello, dear, due to the commodity costs have increased. And according to your feedback, we have lowered the price appropriately. Hope you can understand. Thx.

Hot Sale Vacuum Cleaner Bags Dust Bag For FC/HR Philips Electrolux S-bag Vacuum Filter
Hot Sale Vacuum Cleaner Bags Dust Bag For FC/HR Philips Electrolux S-bag Vacuum Filter
Item Q&A
  • Question : Inquiry related delivery from ric****Feb 17, 2019

    Hi seller

    Already order but theres no infor annd have u sent out

    Answer : [Re] Inquiry related delivery from ric****

    Hello, dear, have shipped it out. Pls wait. Thx.

    Question : [Re] Inquiry related delivery from ric****

    Ok thanks

    Answer : [Re] Inquiry related delivery from ric****

    welcome, dear.

  • Question : Inquiry for the item from 240****Jan 24, 2019

    hi seller

    can used this for fc8451

    thanks

    Regards
    Ric

    Answer : [Re] Inquiry for the item from 240****

    Hello, dear, i'm not sure. the supplier all go on the vacation.


    【适合机型】型号标注不全,具体可以联系在线客服咨询哦!
    FC8202 FC8204 FC8206 FC8208 FC8220 FC8222
    FC8224 FC8226 FC8312 FC8382 FC8384 FC8386
    FC8388 FC8390 FC8392 FC8394 FC8396 FC8398
    FC8406 FC8410 FC8412 FC8420 FC8422 FC8424
    FC8430 FC8432 FC8436 FC8437 FC8438 FC8439
    FC8613 FC8614 FC9050 FC9056 FC9066 FC9083
    FC9084 FC9087 FC9088 FC9130 FC8134 HR8500
    HR8331 HR8345 HR8350 HR8352 HR8353 HR8354
    HR8360 HR8370 HR8375 HR8376 HR8378 HR8426
    HR8514 FC8200 FC8219 FC8380 FC8399 FC8400
    FC8499 FC8600 FC8649 FC9000 FC9099 FC9100
    FC9199 HR8300 HR8349 HR8368 HR8378 HR8599

    Question : [Re] Inquiry for the item from 240****

    Hi

    Is there any stock currently

    Thanks

    Regard

    Answer : [Re] Inquiry for the item from 240****

    Hi seller

    Can check for me whether can it be
    Used for fc 8451

    Thanks

    Regards
    Richard

    Question : [Re] Inquiry for the item from 240****

    Yes, dear, it can.

Childrens Novelty Toys Educational Cheap Camouflage Binoculars Cute
Childrens Novelty Toys Educational Cheap Camouflage Binoculars Cute
Item Q&A
  • Question : Inquiry related delivery from 210****Feb 15, 2019

    Hi, I need 300 pcs. If I purchase them today, when will I be able to receive them?

    Answer : [Re] Inquiry related delivery from 210****

    Hello, dear, so sorry for the late answer. It may need about 12 more days. When you need them ?

  • Question : Inquiry for the item from ali****May 17, 2018

    Also, what colour and design do you all have ? 😊

    Answer : [Re] Inquiry for the item from ali****

    Hello, the color and design is just as the picture shows

  • Question : Inquiry related delivery from ali****May 17, 2018

    Can ship by next week ? 😊

    Answer : [Re] Inquiry related delivery from ali****

    we have enough stock of the item, so we can send out asap, generally it will take about one week

  • Question : Inquiry for the item from ali****May 17, 2018

    Hi. I would like to buy around 80 pieces of binoculars. Do you all have in stock ?

    Answer : [Re] Inquiry for the item from ali****

    Hello, yes, we have enough stock of the item

3Pcs Fashion LED Flashing Bracelet Luminous Wristband Party Bar Gift Acrylic Nice
3Pcs Fashion LED Flashing Bracelet Luminous Wristband Party Bar Gift Acrylic Nice
Item Q&A
  • Question : Inquiry related delivery from cjx****Feb 04, 2019

    Hi how long does it take for delivery to me?

    Answer : [Re] Inquiry related delivery from cjx****

    Hello, dear, so sorry for the CNY is coming. Will ship for you after CNY. Hope you can understand. Thx.

500g x 0.01g Digital Pocket Gram Scale Jewelry Weight Electronic Balance Scale
500g x 0.01g Digital Pocket Gram Scale Jewelry Weight Electronic Balance Scale
Item Q&A
10 x Stainless Stand off Bolts Mount Standoffs Sign Advertisement Fixings Gifts!
10 x Stainless Stand off Bolts Mount Standoffs Sign Advertisement Fixings Gifts!
Item Q&A
  • Question : Inquiry for the item from jfx****Jan 27, 2019

    What are the difference of those options?

    Answer : [Re] Inquiry for the item from jfx****

    Hello, dear, the size is different. And you can check the description.

  • Question : Inquiry for the item from Law****May 18, 2018

Display Port DP Male To HDMI Female Adapter Converter Adaptor for HDTV 1080p
Display Port DP Male To HDMI Female Adapter Converter Adaptor for HDTV 1080p
Item Q&A
  • Question : Inquiry for the item from pha****Jan 25, 2019

    Hi, my monitor has a DP port and cpu has a HDMI port. Will this product work for this configuration?

    Answer : [Re] Inquiry for the item from pha****

    Hello, dear, yes. And pls check in the picture. Thx.

  • Question : 237144525 - Display Port Male to HDMI FemaleNov 28, 2017

    HI,

    I still have not received the Converter for HDMI to Display Port. I placed the order on 18th November and i still have not received the part. This is the first time i experience such a poor service. Please follow up on this.

    Thank you,

    Deepak.

    Answer : [Re] 237144525 - Display Port Male to HDMI Female

    Dear buyer, the logistics information shows that your package has arrived in Singapore, and it has been sent several times these days, but has not delivered success, these days you have been home ?

  • Question : Inquiry for the item from jit****Oct 20, 2017

3X Set Girls Fairy Costume Butterfly Party Wings Wand Princess Headband Beauty
3X Set Girls Fairy Costume Butterfly Party Wings Wand Princess Headband Beauty
Item Q&A
  • Question : Inquiry for the item from shi****Jan 14, 2019

    Hello,
    I wanted this item all in purple colour and 14 in qty..can u deliver before 21st?

    Answer : [Re] Inquiry for the item from shi****

    Hello,dear, it usually takes about 7 days to Singapore. Maybe you can check. Thx.

  • Question : Inquiry for the item from sim****Sep 26, 2018

    How long does it take to reach. I need it by next Tuesday

    Answer : [Re] Inquiry for the item from sim****

    Hello, we have enough stock of the item, we can send out the item asap, generally it will take about one week to arrive

    Question : [Re] Inquiry for the item from sim****

    Oh but is Via qexpress still need a week ?

    Answer : [Re] Inquiry for the item from sim****

    we need time to send the item to Qxpress shipping company, then Qxpress will send the item to you, it will take about one week in total

    Question : [Re] Inquiry for the item from sim****

    Thanks I made purchase last night. Appreciate if you can help to expedite it for my girl children day next week.

    Answer : [Re] Inquiry for the item from sim****

    dear buyer, your order is being processed, it will be sent out soon

    Question : [Re] Inquiry for the item from sim****

    Hi seller, has it been send out already ?

    Answer : [Re] Inquiry for the item from sim****

    dear buyer, your order has been packed already, it will be sent out tomorrow

    Question : [Re] Inquiry for the item from sim****

    Hi,

    Can I check if the 180by60cm table be foldable and hidden as 120by 60cm?

    Also when is the 180by 60com coming in? The normal want

    Thanks

    Answer : [Re] Inquiry for the item from sim****

    Sorry wrong chat box

    Question : [Re] Inquiry for the item from sim****

    I didn't expect that via q express it still did not reach me by today. I check every single day it said still in transit to the distribution centre. What does it mean? told me one week, fine. But I ordered on last Thurs morning.

    How long more do I need to expect for the item to come? Need it for tmr my girl children day now it's ruined. If u can't fulfil as promise, then jolly well don't promise and made people waiting with hope.

    I'm very disappointed. Besides Ur prompt response, Ur other services cannot make it.

    Answer : [Re] Inquiry for the item from sim****

    dear buyer, I'm sorry, we have send out the item, but when it arrives at the shipping company, it's during the holiday, Qxpress can not send out the item, I‘m sorry for the issue

    Question : [Re] Inquiry for the item from sim****

    In the first place u said u have enough stock. If u do not mean domestically sending then you said so! I have other items which I ordered two days ago but its already sending to my place today.

    If you have mentioned u have enough stock, but ship internationally then I wouldn't have place this order. You are very not professional on this part for such a small monies. And because of such small monies there is no point to ask for refund because simply it's a joke for all to see.

    I will be very cautious and not to place another order from you again.

    Answer : [Re] Inquiry for the item from sim****

    dear buyer, I'm really so sorry for the issue

  • Question : Inquire about deliveryJul 10, 2018

12 Pcs/Set Figurines Playset Doll for My Little Pony Toys Kids Gilrls Gift
12 Pcs/Set Figurines Playset Doll for My Little Pony Toys Kids Gilrls Gift
Item Q&A
Colorful  Unicorn Cactus Apple Night Light Silicone Bedside Lamp Bedroom Lamp Desk Lamp
Colorful Unicorn Cactus Apple Night Light Silicone Bedside Lamp Bedroom Lamp Desk Lamp
Item Q&A
  • Question : Inquiry related delivery from mtl****Dec 27, 2018

100PCS Lots Nice Fishing Snaps Size Hook Lure Connector Swivels Terminal
100PCS Lots Nice Fishing Snaps Size Hook Lure Connector Swivels Terminal
Item Q&A
  • Question : 关于取消/退款261****会员的咨询Dec 26, 2018

    你们公司没有货那我要求取消/退款

    Answer : [Re] 关于取消/退款261****会员的咨询

    dear buyer, ok, you can cancel the order on your end

Flower Metal Sugar Coffee Tea Tin Jar Container Candy Sealed Cans Box Fine
Flower Metal Sugar Coffee Tea Tin Jar Container Candy Sealed Cans Box Fine
Item Q&A
Protective Eye Goggles Safety Transparent Glasses for Children Games
Protective Eye Goggles Safety Transparent Glasses for Children Games
Item Q&A
  • Question : Inquiry for the item from yug****Dec 05, 2018

    Hi, this is only for children?

    Answer : [Re] Inquiry for the item from yug****

    Hello, not only, it is for adult too

Flashing Light Up LED Music Rainbow Spinning Windmill Glows Toys For Children
Flashing Light Up LED Music Rainbow Spinning Windmill Glows Toys For Children
Item Q&A
  • Question : Inquiry for the item from 240****Dec 04, 2018

    Hi,

    Can the music be removed?
    How many different LED colours are there?
    Can you include logo printing?
    How long will you take to deliver to Singapore?

    Thanks.

    Answer : [Re] Inquiry for the item from 240****

    Hello, 1. the music cannot be removed
    2. LED colors you can see the picture, the color is sent at random
    3. logo printing not included
    4. we have enough stock of the item, so we can ship out asap, generally it will take about one week to arrive

Cartoon Castanets Infant Wooden Musical Toy Instrument Baby Educational Kids Toy
Cartoon Castanets Infant Wooden Musical Toy Instrument Baby Educational Kids Toy
Item Q&A
  • Question : Inquiry for the item from she****Nov 27, 2018

    Hi seller, I would like to order 60 pcs. May I know if tomorrow I place order when can I receive it? By 4/12 can received?

    Answer : [Re] Inquiry for the item from she****

    Hello, we have enough stock of the item, so we can ship out asap, generally it will take about one week to arrive, if you order today, you will receive them around 4th

Durable Anti Slip Snow Ice Climbing Spikes Grips Crampon Cleats 5-Stud Shoes
Durable Anti Slip Snow Ice Climbing Spikes Grips Crampon Cleats 5-Stud Shoes
Item Q&A
  • Question : Inquiry for the item from owk****Nov 11, 2018

    If i order today, can receive it by 29th November ? Need it urgently by then.

    It comes in a pair with a bag to keep the crampon right?

    Look forward to hear from you.
    Thank you

    Answer : [Re] Inquiry for the item from owk****

    Hello, yes, it comes in a paie with a bag, we have enough stock of the item, so we can ship out asap, generally it will need about one week to arrive, you will receive before 29th

    Question : [Re] Inquiry for the item from owk****

    Hi seller, already ordered 3pairs of crampons. Please send it to me asap.
    Thank you.

    Answer : [Re] Inquiry for the item from owk****

    Ok, dear. we will.

    Question : [Re] Inquiry for the item from owk****

    Hi seller, 3 pairs crampons received but you did not give us the bags to keep the crampons. Can you send the missing bags to us?

    Answer : [Re] Inquiry for the item from owk****

    My order number is 283231386.
    Thank you

    Question : [Re] Inquiry for the item from owk****

    dear buyer, I'm sorry, could you pls send me a picture ?

  • Question : Inquiry related delivery from sen****Nov 15, 2018

    Hi Seller, my Order No. 283379631. I need the item urgently. Please send out the item asap. Also let me know how soon I can expect the item. Thanks

    Answer : [Re] Inquiry related delivery from sen****

    dear buyer, your order is being processed, it will be sent out soon, generally it will take about one week to arrive, when will you need the item ?

    Question : [Re] Inquiry related delivery from sen****

    Hi, I need it by 25 Nov. Thanks

    Answer : [Re] Inquiry related delivery from sen****

    dear buyer, your order has been packed, it will be sent out tomorrow, you will receivr it before 25th

    Question : [Re] Inquiry related delivery from sen****

    Thank you

    Answer : [Re] Inquiry related delivery from sen****

    you are welcome

    Question : [Re] Inquiry related delivery from sen****

    Hi Seller, please expedite the delivery. Previously you reply that I should receive my item before 25th.,It seems like my item is stuck in China and not moving.

    Answer : [Re] Inquiry related delivery from sen****

    dear buyer, I'm sorry, because of the 11.11, the delivery is a bit slow, your package is on the way to the shipping company, I'm sorry for the delay

  • Question : Inquiry related delivery from jul****Dec 05, 2017

    Hi seller, i appreciate your speedy response to my earlier enquiry by sending out my items on 28 Nov (ordered on 20 Nov). Saw from tracker that items hv arrived in Singapore on 2 Dec, and hv been undergoing "customs processing" since 3 Dec. Shipping is by Dex-i. I am leaving for my winter hols this weekend and am getting worried that i won't be reveiving my items in time. Can you contact Dex-i to get them to expedite delivery pls? Or let me know how to get in touch with them. Thank you.

    Answer : [Re] Inquiry related delivery from jul****

    Dear buyer, you can call this number : 6531001111, and I'll also contact the delivery company for you

  • Question : Inquiry related delivery from jul****Nov 27, 2017

    Hi Seller, my order no. is 237388134.
    It's been almost a week but shipping status us still at "shipping requested". I need tbe items for my trip in early dec. Pls rush them over soonest possible. Thank you.

    Answer : [Re] Inquiry related delivery from jul****

    Dear buyer, your items will be sent out tomorrow

6pcs Stainless Steel Metal Roll on Bottles Cobalt Glass Roller Ball 10ml Blue
6pcs Stainless Steel Metal Roll on Bottles Cobalt Glass Roller Ball 10ml Blue
Item Q&A
  • Question : Inquiry related delivery from ega****Nov 15, 2018

    hi seller,

    I tried to.order 3 sets. But.the shipping cost show is $11 instead of $6. Could u confirm?

    Answer : [Re] Inquiry related delivery from ega****

    Hello, yes, the shipping cost was set according to the weight of the item