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Item Question & Answer
Samsung Galaxy Note4 Used Phone Unlocked Smartphone Mobile phone Free Shipping
Samsung Galaxy Note4 Used Phone Unlocked Smartphone Mobile phone Free Shipping
Item Q&A
  • Question : Inquiry for the item from 236****Oct 12, 2019

    Hi Seller, does this phone support VOLTE?

    Answer : [Re] Inquiry for the item from 236****

    Dear customers.
    Thank you for your interest in our goods.
    This product was released in Korea.
    NOTE4 The product supports VOLTE.
    However, there may be restrictions for each carrier, so please check with your carrier.
    Thank you.

  • Question : Inquiry for the item from mai****Oct 03, 2019

    Hi,

    May I ask what does burn-in means?

    And what is the difference between burn in A and B?

    Answer : [Re] Inquiry for the item from mai****

    Dear customers.
    Thank you for your interest in our goods.
    BRUN-IN means afterimages remain on the screen.
    Please refer to the attached image.
    The grade is determined by the condition of the appearance.
    Thank you.

  • Question : Inquiry for the item from kyl****Sep 23, 2019

    Hi
    i want to get the note 4. But i need it to be operating using Android version 7 or 8. ( not vetsion 6) Can let me know if it is available. If yes i will order from you. I ordered 6 months ago from you before.

    Answer : [Re] Inquiry for the item from kyl****

    Dear customers.
    Note 4 is available up to Android version 6.
    Android 7/8 not available on Note 4.
    Thank you.

  • Question : 来自sle****会员的商品咨询。Sep 06, 2019

    Smartphone Mobile phone Free Shipping 303021167 2019-09-04 22:18 Model:Galaxy Note3 / Grade:A Grade / Color:White(+S$40) hi, The information goods you gave me have been dispatched yesterday?

    Answer : [Re] 来自sle****会员的商品咨询。

    Dear customers.
    Thank you very much.
    Shipped in black today.
    Have a nice weekend.
    Thank you.

  • Question : 来自sle****会员的商品咨询。Sep 06, 2019

    Smartphone Mobile phone Free Shipping 303021167 2019-09-04 22:18 Model:Galaxy Note3 / Grade:A Grade / Color:White(+S$40)。hi, yes You can send any color。thank you

    Answer : [Re] 来自sle****会员的商品咨询。

    Dear customers.
    Thank you very much.
    Shipped in black today.
    Have a nice weekend.
    Thank you.

+View all Notice, FAQ, Q&A >>
삼성 갤럭시 S9 중고폰
삼성 갤럭시 S9 중고폰
Item Q&A
  • Question : Inquiry from Joe****Oct 11, 2019

  • Question : Inquiry for the item from mon****Sep 18, 2019

    Hi, am interested in the S9. Can u advise :
    A. How long is the warranty ?
    B. Is the phone still rated to IP68 water resistant?
    C. Do u have the Dual Hybrid SIM model?

    Thank you.

    Answer : [Re] Inquiry for the item from mon****

    Dear customers.
    Thank you for your interest in our goods.
    If there is something wrong with the product within 14 days of receipt, you can exchange or refund it.
    As a new product is based on the waterproof warranty period of one year, used phones cannot guarantee the waterproof function.
    This product was released in Korea and supports SINGLE SIM.
    Thank yo

  • Question : Inquiry for the item from mon****Sep 18, 2019

    Hi, am interested in the S9. Can u advise :
    A. How long is the warranty ?
    B. Is the phone still rated to IP68 water resistant?
    C. Do u have the Dual Hybrid SIM model?

    Thank you.

    Answer : [Re] Inquiry for the item from mon****

    Dear customers.
    Thank you for your interest in our goods.
    If there is something wrong with the product within 14 days of receipt, you can exchange or refund it.
    As a new product is based on the waterproof warranty period of one year, used phones cannot guarantee the waterproof function.
    This product was released in Korea and supports SINGLE SIM.
    Thank yo

  • Question : Inquiry from 262****Aug 28, 2019

  • Question : Inquiry for the item from mag****Jun 09, 2019

    Price now 439, apply 40 coupon is 399 still need to pay gst?

    Answer : [Re] Inquiry for the item from mag****

    Dear customer.
    Please contact QOO10 Customer Center at 65-6500-4440 for accurate inquiries.
    Thank you.

+View all Notice, FAQ, Q&A >>
Samsung Galaxy S6 HOT SALE  / S6  A Grade / Used Phone Unlocked Smartphone Mobile
Samsung Galaxy S6 HOT SALE / S6 A Grade / Used Phone Unlocked Smartphone Mobile
Item Q&A
  • Question : Inquiry for the item from jet****Sep 20, 2019

    Bro i order your S6 Samsung and the phone come without the Sim Card Tray can you send it to me thank?

    Answer : [Re] Inquiry for the item from jet****

    Dear customers.
    Sorry for the inconvenience.
    I can't verify your order number.
    I'm sorry, but can you confirm your order number?
    Thank you.

    Question : [Re] Inquiry for the item from jet****

    Order nos 304098843

    Answer : [Re] Inquiry for the item from jet****

    Both two products have no sim tray?

    Question : [Re] Inquiry for the item from jet****

    Yes no sim card tray bro can you send me the sim card tray thank

    Answer : [Re] Inquiry for the item from jet****

    Sorry.
    I'll send two sim trays today.
    Have a nice day. Thank you.

    Question : [Re] Inquiry for the item from jet****

    Ok thank

    Answer : [Re] Inquiry for the item from jet****

    Thank you.

    Question : [Re] Inquiry for the item from jet****

    Stephen Blk405 yishun ave6 06-1328 SE760405 thank

    Answer : [Re] Inquiry for the item from jet****

    Tracking number SG1988109

    Question : [Re] Inquiry for the item from jet****

    Receipt with thank

    Answer : [Re] Inquiry for the item from jet****

    Thank you.

  • Question : Inquiry for the item from 211****Sep 22, 2019

  • Question : Inquiry for the item from ac2****Jan 25, 2019

  • Question : Inquiry for the item from ngc****Jan 17, 2019

    When you going to have offer at$103

    Answer : [Re] Inquiry for the item from ngc****

    Sorry. No plans yet.

  • Question : Inquiry for the item from par****Dec 28, 2018

    Hello, may I know if the Galaxy S6 data roam function works? One of the reviews above (Nov 9) says that a Korean phone plan is needed for data roam to be enabled. Is this true?

    Answer : [Re] Inquiry for the item from par****

    Dear customer.
    Thank you for your interest in our products.
    This product is a product released in Korea.
    It is a global product that can also be used in Singapore.
    The details are most accurate to check with the carrier you are using.
    Thank you.

+View all Notice, FAQ, Q&A >>
삼성 갤럭시 노트9 중고폰
삼성 갤럭시 노트9 중고폰
Item Q&A
  • Question : Inquiry for the item from jag****Sep 28, 2019

    How to buy it with SGD313 price?

    Answer : [Re] Inquiry for the item from jag****

    We are sorry, but please contact the QOO10 site customer center to redeem the coupon.
    Thank you.

  • Question : Inquiry for the item from jun****Sep 26, 2019

    Dual SIM or single sim ?

    Answer : [Re] Inquiry for the item from jun****

    Dear customers.
    This product is a product released in Korea.
    SINGLE SIM is supported.
    Thank you.

Samsung Galaxy S7 / HOT SALE  / Used Phone Unlocked Smartphone Mobile phone
Samsung Galaxy S7 / HOT SALE / Used Phone Unlocked Smartphone Mobile phone
Item Q&A
  • Question : Inquiry for the item from png****Sep 26, 2019

    Hi may I ask where the model of the device comes from? Is it a US unit or International Unit?

    Answer : [Re] Inquiry for the item from png****

    Dear customers.
    This product is a product released in Korea.
    Thank you.

  • Question : Inquiry for the item from she****Jul 26, 2019

    Hi can this phone put memory card inside ?

    Answer : [Re] Inquiry for the item from she****

    Dear customer
    Thank you for your interest in our products.
    Galaxy S7 can insert SD card.
    Thank you.

    Question : [Re] Inquiry for the item from she****

    Hi hi how about s8

    Answer : [Re] Inquiry for the item from she****

    Dear customers.
    You can purchase the Galaxy S8 from the link below.
    Thank you.
    https://qoo.tn/B3AZiT

  • Question : Inquiry for the item from 262****Jul 07, 2019

    hi the samsung s8 grade a+ . does it come with original accessories headphones and charger. will it work on gsm in ireland 3g and 4g and all signals thanks

    Answer : [Re] Inquiry for the item from 262****

    Dear customer
    Gift accessories are all non-genuine.
    We will give film / earphone / charger / case as a gift.
    3G / 4G are all available.
    Thank you.

  • Question : Inquiry for the item from are****Jun 26, 2019

    What does burn in mean?

    Answer : [Re] Inquiry for the item from are****

    Dear customer.
    The afterimage means that there is a residual image on the screen when you expose one screen for a long time.
    Please check the attached image.
    Thank you.

  • Question : Inquiry for the item from oon****Jun 24, 2019

+View all Notice, FAQ, Q&A >>
Samsung Galaxy S8 PLUS / HOT SALE  / Used Phone Unlocked Smartphone Mobile phone
Samsung Galaxy S8 PLUS / HOT SALE / Used Phone Unlocked Smartphone Mobile phone
Item Q&A
  • Question : Inquiry for the item from 262****Sep 23, 2019

    Is this Exynos or Snapdragon CPU? Do you have both versions?

    Answer : [Re] Inquiry for the item from 262****

    Dear customers.
    Thank you for your interest in our goods.
    Due to the variety of inventory, the version cannot be checked.
    I'm sorry I can't help you.
    Thank you.

  • Question : Inquiry for the item from kia****May 27, 2019

Samsung Galaxy S8 S8+ Used Phone Free Gift Unlocked Smartphone Mobile phone Free Shipping
Samsung Galaxy S8 S8+ Used Phone Free Gift Unlocked Smartphone Mobile phone Free Shipping
Item Q&A
  • Question : Inquiry for the item from lif****Sep 19, 2019

    Hi,

    Will there be new stocks coming for the S8?
    If I would like to purchase a box for the phone, do u provide it?

    Answer : [Re] Inquiry for the item from lif****

    Dear customers.
    Thank you for your interest in our goods.
    There is no product restocking for the time being.
    We do not sell boxes.
    Thank you.

  • Question : Inquiry for the item from sqm****Sep 12, 2019

    When can I order? I ordered on 9.9 for B grade and order got cancelled due to Korea holidays.

    Answer : [Re] Inquiry for the item from sqm****

    Dear customers.
    S8 is a product coming soon.
    We are very sorry for the inconvenience.
    Thank you.

  • Question : Inquiry for the item from tan****Sep 04, 2019

    Hi seller may I know which version of Android is this running on?

    Answer : [Re] Inquiry for the item from tan****

    Dear customers.
    The product you sell is a product someone used.
    Due to the variety of inventory, it is difficult to determine exactly which version an existing user has upgraded to.
    The initial release is Android 7.0 and supports up to Android 9.0.
    Thank you.

  • Question : Inquiry for the item from yin****Aug 28, 2019

    How many GB. I want buy S8 plus

    Answer : [Re] Inquiry for the item from yin****

    Dear customers.
    The capacity of the product is 64GB.
    Have a great weekend. Thank you.

  • Question : Inquiry for the item from 243****Aug 09, 2019

    Hi,
    may i know is there a warranty period?

    Answer : [Re] Inquiry for the item from 243****

    Dear customers.
    Thank you for your interest in our goods.
    If there is something wrong within 7 days from the date of receipt, the product can be exchanged or refunded.
    Thank you.

+View all Notice, FAQ, Q&A >>
LG V30 LG-V300 Used Phone Unlocked Smartphone Mobile phone Free Shipping
LG V30 LG-V300 Used Phone Unlocked Smartphone Mobile phone Free Shipping
Item Q&A
  • Question : Inquiry for the item from wee****Sep 10, 2019

    Any burn in for grade A

    Answer : [Re] Inquiry for the item from wee****

    Dear customers.
    LG Display is not a phenomenon that continues to burn-in phenomenon.
    Depending on your pattern, burn-in may occur and then disappear.
    Thank you.

  • Question : Inquiry related delivery from cat****Sep 05, 2019

    Hi, I placed an order with you guys 4 days ago for the LGv20. However no info has been updated on shipping or tracking number. I have also PM'ed you. Would appreciate an update. Thanks

    Answer : [Re] Inquiry related delivery from cat****

    Dear customers.
    Thank you for your order.
    We ship the goods on September 2.
    Work is delayed at the shipping center.
    Invoices are expected to be available this afternoon.
    Thank you for your patience.
    Have a nice day. Thank you.

    Question : [Re] Inquiry related delivery from cat****

    Hi, thank you for your response yesterday.
    However I just checked, and there are still no updates. Would appreciate if you could send me a tracking number. Attached a photo to show status of my shipment.

    Answer : [Re] Inquiry related delivery from cat****

    Dear customers.
    I'm so sorry for the delayed delivery.
    Perhaps you lost a product from a courier company.
    Refunds or reshipments are available.
    What would you like to do?
    I'll wait for your reply. Thank you.

    Question : [Re] Inquiry related delivery from cat****

    Hi, I would appreciate if you could re-ship the product. Kindly let me know when you ship it out. I'll await an updated tracking number. Thank you

    Answer : [Re] Inquiry related delivery from cat****

    Dear customers.
    Thank you for the reply.
    We will send the goods to the logistics center today.
    Invoice numbers can be tracked within 2 days when the goods arrive at the logistics center tomorrow.
    I'll be happy if you wait a little longer.
    Have a nice day.
    Thank you.

  • Question : Inquiry for the item from che****Aug 31, 2019

    Hi is this V30 a dual SIM model?

    Answer : [Re] Inquiry for the item from che****

    Dear customers.
    Thank you for your interest in our products.
    This product was released in Korea and supports SINGLE SIM.
    Thank you.

  • Question : Inquiry from rya****Aug 31, 2019

    What singapore carrier does the korean set support and does it support LTE 4G and UMTS 4G using starhub as a carrier

    Answer : [Re] Inquiry from rya****

    Dear customers.
    This product was released in Korea and supports SINGLE SIM.
    Can be used in most countries abroad.
    Thank you.

  • Question : Inquiry for the item from her****Aug 27, 2019

    Hi,

    Can check if have ready stock?
    1. S grade black stock
    2. A+ grade black stock

    Checking stock before purchasing as urgent need for woek

    Answer : [Re] Inquiry for the item from her****

    Hi pls ship item out asap
    Urgent need for work

    Thank you

    Question : [Re] Inquiry for the item from her****

    Dear customers.
    Thank you for your order.
    We will ship your goods today.
    Pick up is possible within 4 ~ 5 business days after arrival at the distribution center.
    Have a nice day. Thank you.

    Answer : [Re] Inquiry for the item from her****

    Thank you

    Question : [Re] Inquiry for the item from her****

    Thank you!

    Answer : [Re] Inquiry for the item from her****

    Hi can check if item sent out? Still no tracking information

    Question : [Re] Inquiry for the item from her****

    Hi has item been sent out? Wan to cancel as can't wait too long for work phone

    Answer : [Re] Inquiry for the item from her****

    Dear customers.
    The goods have arrived at the distribution center.
    Tracking is available.
    Have a great weekend. Thank you.

+View all Notice, FAQ, Q&A >>
Samsung Galaxy J5 2015 / J5 2016  Unlocked Smartphone Mobile phone Free Shipping
Samsung Galaxy J5 2015 / J5 2016 Unlocked Smartphone Mobile phone Free Shipping
Item Q&A
  • Question : Inquiry for the item from ham****Sep 06, 2019

  • Question : Inquiry from iva****Jan 28, 2019

    it 4 g network ? able to use in singapore 🙄👮

    Answer : [Re] Inquiry from iva****

    Dear customer.
    Thank you for your interest in our products.
    The Galaxy Grandmax supports 4G and can be used in Singapore.
    Thank you.

  • Question : Inquiry for the item from ala****Jan 21, 2019

    Can this be used in Singapore?

    Answer : [Re] Inquiry for the item from ala****

    Dear customer.
    Thank you for your interest in our goods.
    It can be used in Singapore.
    Thank you.

  • Question : Inquiry from lv_****Dec 26, 2018

    Hi
    Is this support Chinese language, thanks

    Answer : [Re] Inquiry from lv_****

    Dear customer.
    Thank you for your interest in our products.
    This product supports Chinese.
    Thank you.

  • Question : Inquiry for the item from thi****Dec 03, 2018

    support Thai language?

    Answer : [Re] Inquiry for the item from thi****

    Dear customer.
    Thank you for your interest in our products.
    Thai language is not supported.
    Thank you.

Samsung Galaxy NOTE5 HOT SALE  / Used Phone Unlocked Smartphone Mobile phone
Samsung Galaxy NOTE5 HOT SALE / Used Phone Unlocked Smartphone Mobile phone
Item Q&A
  • Question : Inquiry for the item from 242****Sep 05, 2019

  • Question : Inquiry for the item from juw****Sep 04, 2019

    Hi what is the rom size of the note 5 phone. 64mb or 32mb.
    Tks.

    Answer : [Re] Inquiry for the item from juw****

    Dear customers.
    Galaxy Note 5 storage capacity is 32GB.
    Thank you.

  • Question : Inquiry related delivery from 212****Aug 26, 2019

    Dear WETOGETHER,

    Can you DELAY in Shipping, as I am in OVERSEAS now, will be back in Singapore, Thursday, on 05th September 2019 .Please reply as soon as possible. As my $12 Voucher is expiring 26th Aug

    Answer : [Re] Inquiry related delivery from 212****

    Please reply ......

    Question : [Re] Inquiry related delivery from 212****

    Dear customers.
    We were contacted today by a courier company for missing items.
    The courier will contact you for compensation.
    I apologize on behalf of the delivery service company.
    Thank you.

    Answer : [Re] Inquiry related delivery from 212****

    I ask you about Delaying the Shipment for 1 week?? if I purchase the samsung note 4 Today, as I will be back in Singapore on 05th Sept, now in overseas.

    Question : [Re] Inquiry related delivery from 212****

    Please reply

    Answer : [Re] Inquiry related delivery from 212****

    Dear customers.
    We sent the goods, but the courier lost them.
    I'm very sorry.
    If you order a product today, it will ship tomorrow.
    If we send the goods tomorrow, we will arrive at the logistics center day after tomorrow.
    The logistics center arrive later will receive within 4-5 business days.
    Thank you.

    Question : [Re] Inquiry related delivery from 212****

    Can you send the goods 31st August, if I order Today, don't send the goods tomorrow??

    Answer : [Re] Inquiry related delivery from 212****

    Dear customers.
    We do not work on weekends.
    If you order by 1pm on the 28th, we will send the goods on the 28th.
    Arrive at the logistics center on the 29th and take 4-5 business days except holidays.
    Have a nice day. Thank you.

  • Question : Inquiry for the item from shu****Aug 26, 2019

    What is burn it? Is this a export set?

    Answer : [Re] Inquiry for the item from shu****

    Dear customers.
    Please refer to the attached image.
    The commodity is provided with this product and a free gift.
    Thank you.

  • Question : Inquiry related delivery from 261****Aug 12, 2019

    Dear Seller, short shipment and troublesome to submit claims and write to you. It is very inconvenience caused!

    I submitted claim for short shipment for order number 300869396, 300925488, 300925662 with photos attached. Kindly pls read my claims for short shipment items. Short of earpiece for all orders?? You can send outstanding in 1 shipment box to me. As it is very inconvenience caused so hope you able to compensate some special useful "extra freebie" other than usual. Thank you.

    Answer : [Re] Inquiry related delivery from 261****

    Dear customers.
    I'm sorry for not satisfying you.
    Batteries can degrade performance because it is used goods.
    If you would like a return please apply for a return.
    Sorry for the inconvenience.
    Thank you.

    Question : [Re] Inquiry related delivery from 261****

    Hi, total for the orders short of 4pcs ear piece. Have you sent out to me ???

    Answer : [Re] Inquiry related delivery from 261****

    .

+View all Notice, FAQ, Q&A >>
Samsung Galaxy NOTE8 Free gift Free shipping/Used Phone/Fast charger protectfilm
Samsung Galaxy NOTE8 Free gift Free shipping/Used Phone/Fast charger protectfilm
Item Q&A
  • Question : Inquiry for the item from Joh****Sep 01, 2019

    What is B grade ? Compare to A grade ? Screen got issue ?

    Answer : [Re] Inquiry for the item from Joh****

    Dear customers.
    Please refer to the detailed description.
    The rating is divided by the scratch of the appearance.
    Thank you.

    Question : [Re] Inquiry for the item from Joh****

    If after voucher less than 400, GST how ?

    Answer : [Re] Inquiry for the item from Joh****

    Dear customers.
    Please contact Qxpress for payment of GST.
    Qxpress Customer Service 65-6661-9100
    Thank you.

    Question : [Re] Inquiry for the item from Joh****

    But after $50 voucher is below 400 ?

    Answer : [Re] Inquiry for the item from Joh****

    But after $50 voucher is below 400 ? VIP voucher use for $400 and above ?

    Question : [Re] Inquiry for the item from Joh****

    Worry have to go down to pay GST, if no mobile payment
    The taxi fare already same amount as GST

    Answer : [Re] Inquiry for the item from Joh****

    Dear customers.
    For payment and GST inquiries, please contact Qoo10 65-6500-4440
    https://www.qoo10.sg/gmkt.inc/CS/NHelpHome.aspx
    Contact us to see the correct answer.
    Sorry for not helping you.
    Thank you.

    Question : [Re] Inquiry for the item from Joh****

    Thanks, let me think a bit more

    Answer : [Re] Inquiry for the item from Joh****

    Thank you.

    Question : [Re] Inquiry for the item from Joh****

    The only issues is how to pay this GST is the stoppage of this purchase, $28 is not the issues but how to pay it and where can I pay it easily without have to go some where to do it is the issues

    Answer : [Re] Inquiry for the item from Joh****

    All my payment is using mobile AXS or if can pay by credit card is ok

    Question : [Re] Inquiry for the item from Joh****

    We are not paying GST.
    Payment must be made through the shipping company.
    If you place an order, we ship the product, and when the product arrives at the courier, you pay the courier at that time.

    For GST payment method and payment method inquiry
    Contact Qxpress Customer Service at 65-6661-9100.

    Thank you.

    Answer : [Re] Inquiry for the item from Joh****

    Oh, if I purchased , hope is a good set

    Question : [Re] Inquiry for the item from Joh****

    thanks

    Answer : [Re] Inquiry for the item from Joh****

    I have ordered, thanks

    Question : [Re] Inquiry for the item from Joh****

    Dear customers.
    Thank you for choosing our product.
    We will try to send you a good product.
    Thank you.

    Answer : [Re] Inquiry for the item from Joh****

    Thank you so much, please call before delivery, thanks

    Question : [Re] Inquiry for the item from Joh****

    Thank you.

  • Question : Inquiry for the item from Joh****Aug 31, 2019

    The free gift is it a screen protector ?

    Answer : [Re] Inquiry for the item from Joh****

    Dear customers.
    UV film will be attached and shipped.
    Thank you.

    Question : [Re] Inquiry for the item from Joh****

    Any promotion coming ?

    Answer : [Re] Inquiry for the item from Joh****

    If after voucher 399, need to pay GST ? How to pay if need to pay ?

    Question : [Re] Inquiry for the item from Joh****

    Dear customers.
    Please contact Qxpress for payment of GST.
    Qxpress Customer Service 65-6661-9100
    Thank you.

    Answer : [Re] Inquiry for the item from Joh****

    Think I get other phone thanks

    Question : [Re] Inquiry for the item from Joh****

    If so troublesome to take cab to make payment then might as well buy from local seller/store which nearly same price need to do a Benefit analysis

    Answer : [Re] Inquiry for the item from Joh****

    Dear customers.
    For payment and GST inquiries, please contact Qoo10 65-6500-4440
    https://www.qoo10.sg/gmkt.inc/CS/NHelpHome.aspx
    Contact us to see the correct answer.
    Sorry for not helping you.
    Thank you.

  • Question : Inquiry for the item from Joh****Aug 31, 2019

    What is the free gift ?

    Answer : [Re] Inquiry for the item from Joh****

    Dear customers.
    UV film will be attached and shipped.
    Thank you.

  • Question : Inquiry for the item from mag****Jun 01, 2019

    Are the phones still water proof?

    Answer : [Re] Inquiry for the item from mag****

    Dear customer.
    The warranty period for Samsung's waterproof function is one year based on the new product.
    In case of used products, we will not be held responsible for product breakdown due to waterproof function.
    Thank you.

  • Question : Inquiry for the item from Joh****Jun 01, 2019

    How to pay the GST ? Pay to Q express or Qoo10 ? Or is there a way to include GST in total so will be hassle free ?

    Answer : [Re] Inquiry for the item from Joh****

    Dear customer.
    GST must be paid separately.
    Pay to Qxpress.
    QOO10 Customer Center 65-6500-4440
    Qxpress Customer Care 65-6661-9100
    Thank you.

+View all Notice, FAQ, Q&A >>
Samsung Galaxy Note3 Used Phone Unlocked Smartphone Mobile phone Free Shipping
Samsung Galaxy Note3 Used Phone Unlocked Smartphone Mobile phone Free Shipping
Item Q&A
  • Question : Inquiry for the item from WN9****Sep 04, 2019

    Hi,used phone means used be by people?Singapore can be used? Thanks.

    Answer : [Re] Inquiry for the item from WN9****

    Dear customers.
    Thank you for your interest in our products.
    This product is used goods used by someone.
    Also available in Singapore.
    Thank you.

    Question : [Re] Inquiry for the item from WN9****

    OK noted

    Answer : [Re] Inquiry for the item from WN9****

    Thank you.

  • Question : Inquiry for the item from vai****Jul 31, 2019

    Is this compatible with sim card used in sony xperia A1 plus handphone? Will you also provide the charger and cable?

    Answer : [Re] Inquiry for the item from vai****

    Dear customer.
    Thank you for your interest in our products.
    Galaxy Note 3 uses micro USIM.
    The charger with integrated adapter and cable is delivered as a free gift.
    Thank you.

  • Question : Inquiry for the item from bot****Jul 05, 2019

    Can i ask if charger is included? Thk u.

    Answer : [Re] Inquiry for the item from bot****

    Dear customer
    We will give film / earphone / charger / case as a gift.
    Thank you.

  • Question : Inquiry for the item from pat****Jul 04, 2019

    Can your note 3 or 4 install Burma fonts?

    Answer : [Re] Inquiry for the item from pat****

    Dear customer.
    Note 3 does not support Burmese.
    Thank you.

  • Question : Inquiry for the item from wil****Jun 13, 2019

    Hi may I know what's the android version n can it be upgraded?

    Answer : [Re] Inquiry for the item from wil****

    Dear customer.
    Galaxy Note 3 supports up to Android 5.0 version.
    Thank you.

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Samsung Galaxy Note5 Used Phone Unlocked Smartphone Mobile phone Free Shipping
Samsung Galaxy Note5 Used Phone Unlocked Smartphone Mobile phone Free Shipping
Item Q&A
  • Question : Inquiry for the item from che****Jul 21, 2019

    It come with a single SIM or dual SIM.

    Answer : [Re] Inquiry for the item from che****

    Dear customer.
    Thank you for your interest in our products.
    Released in Korea, it supports single SIM.
    Thank you.

  • Question : Inquiry for the item from tha****Oct 17, 2018

    Finger print sensor is working condition?

    Answer : [Re] Inquiry for the item from tha****

    Dear customer.
    Thank you for your interest in our products.
    Fingerprint recognition works normally.
    Thank you.

    Have a nice day :)
    (Oct 22, 2018 14:02)

Samsung Galaxy S7 EDGE / HOT SALE  / Used Phone Unlocked Smartphone Mobile phone
Samsung Galaxy S7 EDGE / HOT SALE / Used Phone Unlocked Smartphone Mobile phone
Item Q&A
  • Question : Inquiry for the item from che****Jul 05, 2019

    Does Samsung Galaxy S7 Edge come with a dual SIM ?

    Answer : [Re] Inquiry for the item from che****

    Dear customer.
    This product is a product released in Korea.
    Supports single USIM. Thank you.

  • Question : Inquiry for the item from tho****Jun 16, 2019

    Hi! Does this phone have VoLTE function?

    Answer : [Re] Inquiry for the item from tho****

    Dear customer.
    This product supports VoLTE.
    However, depending on the carrier, there may be restrictions.
    Thank you.

  • Question : Inquiry for the item from ngc****May 13, 2019

    Your S7 egde can use 2 SIM card or 1 only thank

    Answer : [Re] Inquiry for the item from ngc****

    Dear customer.
    Our products have been released in Korea.
    You can use one USIM. Thank you.

  • Question : Inquiry for the item from apa****Mar 30, 2019

    Hi, may I know what processor does this phone using? Quad core or octa core?

    Answer : [Re] Inquiry for the item from apa****

    Dear customer.
    The Galaxy S7 Edge uses a quad core.
    Have a nice day. Thank you.

  • Question : Inquiry for the item from 238****Mar 16, 2019

Apple iPhone7 128G / Used Phone Unlocked Smartphone Mobile phone Free Shipping
Apple iPhone7 128G / Used Phone Unlocked Smartphone Mobile phone Free Shipping
Item Q&A
  • Question : Inquiry for the item from des****Apr 21, 2019

    Does this come with free screen protector, case and charger as shown. Thank you.

    Answer : [Re] Inquiry for the item from des****

    Dear customer.
    Thank you for your interest in our products.
    Protective film, case and charger are free gifts.
    Thank you.

  • Question : Inquiry for the item from 238****Apr 02, 2019

  • Question : Inquiry for the item from pie****Mar 31, 2019

    Hi,

    Will you restock iPhone 7 128GB Red?

    Thanks.

    Answer : [Re] Inquiry for the item from pie****

    Dear customer.
    There are no plans to stock.
    I'm sorry I can not help you.
    Have a nice day. Thank you.

  • Question : Inquiry for the item from sea****Mar 31, 2019

    Hi i saw the question about customer asking can the canera sound be mute means? How come camera shutter cannot be silent?

    Answer : [Re] Inquiry for the item from sea****

    Dear customer.
    Products released in Korea can not remove camera shutter sound.
    Because it is illegal.
    Have a nice day. Thank you.

  • Question : Inquiry for the item from sky****Mar 29, 2019

    Hi, all iphone 7 are Korea set? So camera shutter and phone silent can be mute?

    Answer : [Re] Inquiry for the item from sky****

    Dear customer.
    Thank you for your interest in our products.
    You can not mute the camera sound as a product released in Korea.
    Thank you.

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APPLE Lightning to 3.5 mm Headphone Jack Adapter Original Box Lightning Gender
APPLE Lightning to 3.5 mm Headphone Jack Adapter Original Box Lightning Gender
Item Q&A