Q&A board

Available
Monday to Friday : 9am - 6pm
Sat/Sun/PH : Closed
Q & A Lists
Item Question & Answer
Adonit Replacement Spare Parts For Adonit Styluses
Adonit Replacement Spare Parts For Adonit Styluses
Item Q&A
  • Question : Inquiry for the item from 245****Oct 16, 2019

    I am looking for the disc, hope you still stock for the items, thanks

    Answer : [Re] Inquiry for the item from 245****


    We have stock. Thank you.

  • Question : Inquiry for the item from lip****Sep 04, 2019

    Where will the 3 pc pack be available?

    Answer : [Re] Inquiry for the item from lip****

    We will update u soon

  • Question : Inquiry for the item from nig****Apr 09, 2019

    Hi,

    I’m not sure if this is jot pro first gen or 2/3. Could you verify if the replacement tip would fit ?

    Answer : [Re] Inquiry for the item from nig****

    Hi, adonit pro 2 using replacement disc 3in1. Adonit Pro 3 using disc kit. Thanks.

  • Question : Inquiry for the item from set****May 04, 2018

    For adonit jotpro?

    Answer : [Re] Inquiry for the item from set****

    Dear customer,

    Please advise which model of the Adonit Jot Pro are you using. Is it a Jot Pro, Jot Pro 2 or Jot Pro 3?

    Thanks!

    Question : [Re] Inquiry for the item from set****

    This one

    Answer : [Re] Inquiry for the item from set****

    Jot pro 2

    Question : [Re] Inquiry for the item from set****

    Dear customer,

    The discs that we are currently selling would not be compatible for use with your version of Jot Pro.

    Thanks!

  • Question : Inquiry for the item from set****May 05, 2018

+View all Notice, FAQ, Q&A >>
Adonit Jot Mini / Pro / Droid / Snap Stylus For iPad iPhone Android!
Adonit Jot Mini / Pro / Droid / Snap Stylus For iPad iPhone Android!
Item Q&A
  • Question : Inquiry for the item from 211****Oct 06, 2019

    hi,

    will you be restocking on the pro series?

    Thanks
    JH

    Answer : [Re] Inquiry for the item from 211****

    Hi Customer, The Adonit Pro will not restock anymore.

  • Question : Inquiry for the item from baj****Sep 19, 2019

    Hi

    I want a stylus for my iPad 2. Which one would you recommend ?

    Answer : [Re] Inquiry for the item from baj****

    yes can use iPad air

  • Question : Inquiry for the item from dar****Aug 10, 2019

    Do you happen to have pixel or note??

    Answer : [Re] Inquiry for the item from dar****

    Hi, yes we have. Thanks

  • Question : Inquiry for the item from tan****Jul 15, 2019

  • Question : Inquiry for the item from Jon****Jun 24, 2019

+View all Notice, FAQ, Q&A >>
SPECK ORIGINAL SINGAPORE iPhone XS Max / XS / XR / X Cases! LIFETIME WARRANTY!
SPECK ORIGINAL SINGAPORE iPhone XS Max / XS / XR / X Cases! LIFETIME WARRANTY!
Item Q&A
  • Question : Inquiry related return and exchange from kiw****Sep 30, 2019

    Hi,

    My iPhone XS case broke. How can I exchange for a new one?

    Thank you

    Answer : [Re] Inquiry related return and exchange from kiw****

    hi customer, can you come down to warehouse?

    Question : [Re] Inquiry related return and exchange from kiw****

    Hi. Can I have the address and also what do I need to bring down for verification? Thank you!

    Answer : [Re] Inquiry related return and exchange from kiw****

    hi customer, please bring your q0010 recipe with printed. address is Link Amk , unit 06-09

    Question : [Re] Inquiry related return and exchange from kiw****

    Ok thanks! Will make a trip down next week

    Answer : [Re] Inquiry related return and exchange from kiw****

    Hi customer, ok, see you

  • Question : Inquiry for the item from siy****Apr 08, 2019

    Hi seller, will you restock presidio pro for xr?

    Answer : [Re] Inquiry for the item from siy****

    Hi, we currently will not restock. Thanks.

  • Question : Inquiry for the item from siy****Apr 08, 2019

    Hi will you restock presidio sport casing for iphone xr jet ski teal Color?

    Answer : [Re] Inquiry for the item from siy****

    Hi, currently will not restock for this. Thanks.

  • Question : Inquiry for the item from zie****Mar 18, 2019

  • Question : Inquiry for the item from lin****Mar 16, 2019

    Hi, would there be new stock for the iPhone XS sport vintage plum purple Color?

    Answer : [Re] Inquiry for the item from lin****

    Hi, we have restock for this color. Thanks.

+View all Notice, FAQ, Q&A >>
SPECK ORIGINAL SINGAPORE IPhone 11 Pro / 11 Pro Max Presidio Phone Case
SPECK ORIGINAL SINGAPORE IPhone 11 Pro / 11 Pro Max Presidio Phone Case
Item Q&A
  • Question : Inquiry for the item from lls****Sep 23, 2019

    Does the clear casing for iPhone pro max turn yellow after a period of time?

    Answer : [Re] Inquiry for the item from lls****

    hi customer, Yes about 8-12months. Depends how you use it. Cause all our hand some will sweat and oily

SPECK ORIGINAL SINGAPORE iPhone X / 8 / 8 Plus / 7 / 7 Plus Case! LIFETIME WARRANTY!
SPECK ORIGINAL SINGAPORE iPhone X / 8 / 8 Plus / 7 / 7 Plus Case! LIFETIME WARRANTY!
Item Q&A
  • Question : Inquiry for the item from 236****Jun 24, 2019

  • Question : Inquiry for the item from cat****Apr 04, 2019

    Hi will u be restocking phone cases for iphone 7/8 plus series soon?

    Answer : [Re] Inquiry for the item from cat****

    Hi, we don't restock for iPhone 7/8 plus series anymore. Thanks.

  • Question : Inquiry for the item from gra****Sep 16, 2018

    hi, just realised all of yr iphone plus models are out of stock, when will u be re-stocking?

    Answer : [Re] Inquiry for the item from gra****

    Hi,

    We won't be restocking on the Plus models anytime soon.

    Thanks!

  • Question : PRESIDIO CLEAR IPHONE 8 PLUSJul 30, 2018

    PRESIDIO CLEAR IPHONE 8 PLUS

    This item is out of stock. when it will be re-stocked?

    Thanks

    Answer : [Re] PRESIDIO CLEAR IPHONE 8 PLUS

    Dear customer,

    We won't be restocking this anytime soon.

    You may wish to check back in a month's time.

    Thanks!

  • Question : Inquiry for the item from sli****Jul 26, 2018

    Is iPhone 7 Plus and 8 plus case is same size?

    Answer : [Re] Inquiry for the item from sli****

    Hi,

    It's the same size.

+View all Notice, FAQ, Q&A >>
Barracuda San Francisco Smart Collapsible Cabin Carry On Luggage Suitcase!
Barracuda San Francisco Smart Collapsible Cabin Carry On Luggage Suitcase!
Item Q&A
  • Question : Inquiry from cya****May 28, 2019

    I wish to purchase this luggage in Pure Gold colour. May I know when is the next new batch arrive?

    Answer : [Re] Inquiry from cya****

    Hi, we will not restock any luggage anymore. Thanks.

  • Question : Inquiry for the item from ben****Oct 23, 2018

    HI, when will the item got promotion again?

    Answer : [Re] Inquiry for the item from ben****

    Hi,

    We are unable to provide specific details regarding any promotions.

    Thanks!

  • Question : Inquiry for the item from sus****Aug 27, 2018

  • Question : Inquiry for the item from nor****Jan 31, 2018

    Does the barracuda luggage come with come with gls tracker

    Answer : [Re] Inquiry for the item from nor****

    Gps tracker

    Question : [Re] Inquiry for the item from nor****

    Gps tracker

    Answer : [Re] Inquiry for the item from nor****

    Dear customer,

    Our version of Barracuda does not come with any GPS tracker.

    Thanks!

  • Question : Other SizesSep 07, 2017

    Hi,

    Do they come in other sizes?

    Tks

    Answer : [Re] Other Sizes

    Dear customer,

    The barracudas only comes in one standard size.

    Thanks!

+View all Notice, FAQ, Q&A >>
gosh! UltraThin sleek case with anti-scratch coating for MacBook/Macbook Pro Retina/Macbook Air
gosh! UltraThin sleek case with anti-scratch coating for MacBook/Macbook Pro Retina/Macbook Air
Item Q&A
  • Question : Inquiry for the item from san****Apr 02, 2019

    Hi

    I believe that this would fit MacBook Pro Retina 13” 2014. Please confirm

    Thanks.

    Answer : [Re] Inquiry for the item from san****

    Hi, yes it can. Thanks.

  • Question : Is this cover for 2017 MacBook Pro 13 non touchDec 07, 2017

    Is this cover fit for 2017 Macbook Pro 13 non touch

    Answer : [Re] Is this cover for 2017 MacBook Pro 13 non touch

    Dear customer,

    Yes it is able to fit.

    Thanks!

  • Question : Macbook Pro 13" RDJan 14, 2017

    Hi
    Can your cover be use on the latest Macbook Pro 13" Retina Display with Touch Bar & ID model?
    Thanks

    Answer : [Re] Macbook Pro 13" RD

    Dear customer,

    This case is not compatible for use with the latest MacBook Pro 13".

    Thank you.

    Question : [Re] Macbook Pro 13" RD

    noted, thanks

    Answer : [Re] Macbook Pro 13" RD

    Dear customer,

    You're welcomed!

    Thanks.

  • Question : is this for the new macbook?May 20, 2016

    is this cover for the new macbook?

    What are your opening hours on saturday?

    Answer : [Re] is this for the new macbook?

    Dear customer,

    New MacBook do you mean the 12" MacBook?
    We do have cover for the new 12" MacBook. Please select the right model when purchasing.

    Thanks.

    Dear customer,

    We are only open on Monday to Friday 9am-6pm.
    Closed on Sat/Sun/PH.

    Thanks.

[AMBI CLIMATE 2] A.I Powered Smart Air-Conditioning Comfort Controller Wi-Fi iOS/Android Compatible
[AMBI CLIMATE 2] A.I Powered Smart Air-Conditioning Comfort Controller Wi-Fi iOS/Android Compatible
Item Q&A
  • Question : Inquiry for the item from ayu****Feb 18, 2019

    If I encounter hardware, where do I return it to? Thanks

    Answer : [Re] Inquiry for the item from ayu****

    Hi, you can bring down to our office for checking. Our office address is 3 Ang Mo Kio, #06-09 Link@AMK, SIngapore 569139. Thanks.

  • Question : Inquiry for the item from chr****Jan 05, 2019

  • Question : Inquiry for the item from jer****Sep 03, 2018

    Can I purchase one and control the aircon throughout the house? Or must I purchase one per aircon?

    Answer : [Re] Inquiry for the item from jer****

    Correction - purchase one and control the 4 aircons throughout the house*

    Question : [Re] Inquiry for the item from jer****

    Dear customer,

    You would have to purchase 1 for each aircon.

    Thanks!

  • Question : Inquiry related cancel and refund from bue****Aug 08, 2018

    Hi there

    On Saturday I installed the Ambi Climate that I have ordered from you and yesterday came home and it stopped working. I am really pleased with the product but slightly annoyed at this. I then tried to plug it into the cable of the still working device but there is no reaction from the device even after resetting. Attached is the info on the order.

    Kind regards

    Simone

    Answer : [Re] Inquiry related cancel and refund from bue****

    Dear customer,

    We are extremely sorry to hear this.

    We would however need you to raise this issue to support@ambiclimate.com so that a dedicated team of technical experts could assist you.

    Thanks!

    Question : [Re] Inquiry related cancel and refund from bue****

    Hi there

    Please find below the answer from Ambi Climate support. The device needs to be replaced.

    Kind regards

    Simone

    Answer : [Re] Inquiry related cancel and refund from bue****

    Dear customer,

    Well noted with.

    Would it be possible for you to visit our office for the exchange or would you prefer for us to deliver the replacement to your house?

    Thanks!

    Question : [Re] Inquiry related cancel and refund from bue****

    Hi there

    Thank you.

    Would you be able to arrange for a delivery. I dont have a car.

    Thanks

    Simone

    Answer : [Re] Inquiry related cancel and refund from bue****

    Dear customer,

    Well noted with. Please kindly provide us your address here.

    On a side note, our logistics team is only able to deliver the replacement to you during the day, so please make sure that there's someone at home to return/receive the full defective set and replacement set.

    Thanks!

    Question : [Re] Inquiry related cancel and refund from bue****

    The address is

    29A Adam road, #01-07 Adam Park Condominium, Singapore 289902

    This Friday is a rare occasion where someone is at home during the day. Can you give me an indicative time frame for pick up. Alternatively I will leave the device in the entrance room of my condo which is private.

    Kind regards

    Simone

    Answer : [Re] Inquiry related cancel and refund from bue****

    Dear customer,

    Would it be possible for us to deliver the replacement down from 2pm-6pm tomorrow?

    Thanks.

    Question : [Re] Inquiry related cancel and refund from bue****

    Yes that is fine as I will not be home I will put the broken device in the entrance way. Please tell the driver to open the front door to gain access to the entrance way.

    Answer : [Re] Inquiry related cancel and refund from bue****

    Dear customer,

    Noted with and we will advise our driver to act accordingly.

    Thanks!

  • Question : specificationJun 30, 2018

    hi
    or is it batteries operated? or require charging?
    if charging, can i know if the ac can support 24v?

    Answer : [Re] specification

    Dear customer,

    Ambi requires wall charging. Power: 100-240V AC power supply included.

    Thanks!

+View all Notice, FAQ, Q&A >>
Gosh! SmartPult App-Enabled Ball Launcher For Pets!
Gosh! SmartPult App-Enabled Ball Launcher For Pets!
Item Q&A
  • Question : Inquiry from ann****Jan 09, 2019

  • Question : Free tennis ballsDec 05, 2016

    Hi, does the purchase of the ball launcher comes with free tennis balls?

    Answer : [Re] Free tennis balls

    Dear customer,

    Yes. The purchase comes with free tennis balls.

    Thank you! :)

    Question : [Re] Free tennis balls

    Thanks. How long is the warranty given? How much are you selling for additional tennis balls?

    Answer : [Re] Free tennis balls

    Dear customer,

    There is a 1 year limited warranty for this product.

    The additional tennis balls are priced at $12.90 per pack (With 3 balls).

    Thank you.

★ SUPER SALE Up to 90% OFF ★ LuxuryGosh iPad Air/iPad Air 2/iPad Mini/iPad Mini Retina/iPad Mini 4
★ SUPER SALE Up to 90% OFF ★ LuxuryGosh iPad Air/iPad Air 2/iPad Mini/iPad Mini Retina/iPad Mini 4
Item Q&A
  • Question : Inquiry for the item from cra****Dec 28, 2018

    Do u still have ipad air cannicase. Want to get 2 pcs.

    Answer : [Re] Inquiry for the item from cra****

    Hi, it out of stock. Thanks

  • Question : Bulk purchaseSep 03, 2018

    Hi,

    Can I check if this is still in stock? My company would like to buy 10 sets

    Answer : [Re] Bulk purchase

    Dear customer,

    Which model are you looking at?

    Thanks!

    Question : [Re] Bulk purchase

    ipad Air

    Answer : [Re] Bulk purchase

    Dear customer,

    Please specify what type of case are you looking at. We have quite a few types.

    Thanks!

    Question : [Re] Bulk purchase

    Can I have your email/contact number? I would need to loop my colleagues in

    Answer : [Re] Bulk purchase

    Dear Customer,

    Please liase with us directly here on Qoo10.

    Thanks.

  • Question : Ipad AirJun 12, 2018

  • Question : Inquiry for the item from jes****May 03, 2018

    What’s the buses that go there from Yio Chu Kang or AMK mrt?

    Answer : [Re] Inquiry for the item from jes****

    Dear customer,

    You can either walk to our office from Yio Chu Kang mrt or take bus 268 from AMK Police Division Headquarters.

    Thanks!

  • Question : Inquiry for the item from jes****May 02, 2018

    Where is your office

    Answer : [Re] Inquiry for the item from jes****

    Dear customer,

    We are located at 3 Ang Mo Kio St 62 #06-09 S569139 Operating hours: Mon-Fri, 9am-6pm (Avoid lunch hours from 11.30am-1pm).

    Thanks!

+View all Notice, FAQ, Q&A >>
[LECHIC] Innovative Smart Pet Toy / Feeder / Accessories For Dogs and Cats!
[LECHIC] Innovative Smart Pet Toy / Feeder / Accessories For Dogs and Cats!
Item Q&A
  • Question : Inquiry related delivery from 239****Nov 29, 2018

    Hi, I just purchased the foobler. My order number is 284445229. Just check when will I receive my item? Thank you.

    Answer : [Re] Inquiry related delivery from 239****

    Hi, the item is out of stock. Please help us to request fro the refund, we will refund once we receive the refund request. Sorry for inconvenience cause. Thanks.

    Question : [Re] Inquiry related delivery from 239****

    Hi, there is no 'refund' option for me to choose, only 'Return', so i choose 'Return'? And after choose return, i choose any qoo10 delivery slot?? Please advice the steps clearly.

    Answer : [Re] Inquiry related delivery from 239****

    Hi, we will do the refund for you. Thanks.

    Question : [Re] Inquiry related delivery from 239****

    Hi, I've check my account and the refund have not go through yet. How will you refund me and when will it reflect in my account? Thank you.

    Answer : [Re] Inquiry related delivery from 239****

    Hello? Any updates?

    Question : [Re] Inquiry related delivery from 239****

    Hi Seller, I have submitted the non- receipt claim due to out of stock today. Please proceed with the refund. Thank you.

    Answer : [Re] Inquiry related delivery from 239****

    Hi, we will proceed it now. Sorry for inconvenience cause. Thanks.

  • Question : Inquiry related cancel and refund from roy****Dec 03, 2018

    Hi, please advise for the procedure of the refund due to your out of stock. Im waiting for your reply. Thank you.

    Answer : [Re] Inquiry related cancel and refund from roy****

    Hi, you may login back you Qoo10 account and do the refund. Thanks.

  • Question : Inquiry for the item from 239****Nov 29, 2018

    Hi, What is the size for the Mini Foobler?

    Answer : [Re] Inquiry for the item from 239****

    Hi, the mini foobler is around 12cm diameter. Thanks.

★Premium Quality★ GOSH Apple iPhone X Cases Casing Covers
★Premium Quality★ GOSH Apple iPhone X Cases Casing Covers
Item Q&A
  • Question : iPhone XS compatibilitySep 15, 2018

    Hi, may I know if this is compatible with iPhone XS?

    Answer : [Re] iPhone XS compatibility

    Hi,

    It is not compatible for use with iPhone XS.

    Thanks!

    Question : [Re] iPhone XS compatibility

    Will there be gosh casing for iPhone XS released soon?

    Answer : [Re] iPhone XS compatibility

    Dear customer,

    We do not have plans to bring in new cases for gosh anytime soon.

    Thanks!

gosh! Lightning Cable in Premium Nylon and Aluminum Housed Connector 1m or 0.13m
gosh! Lightning Cable in Premium Nylon and Aluminum Housed Connector 1m or 0.13m
Item Q&A
  • Question : Inquiry for the item from dan****Aug 13, 2018

    Hi , when u have stocks for 1m cable for this lightning only cable ? Thanks

    Answer : [Re] Inquiry for the item from dan****

    Dear customer,

    We have discontinued this item.

    Thanks!

★Premium Quality★ GOSH / X-FITTED BRANDED iPhone X / 8 / 8 Plus / 7 / 7 Plus Case + Screen Protector
★Premium Quality★ GOSH / X-FITTED BRANDED iPhone X / 8 / 8 Plus / 7 / 7 Plus Case + Screen Protector
Item Q&A
  • Question : Inquiry for the item from gre****Jun 10, 2018

    Where’s the option for iPhone X X-Fitted Gel Clear Case For iPhone X?

    Answer : [Re] Inquiry for the item from gre****

    Dear customer,

    It is in the drop down option in the listing.

    You would have to navigate and look for it.

    Thanks!

  • Question : Inquiry for the item from wai****Mar 03, 2018

    iPhone 7 plus koori case compatible with iPhone 6S plus?

    Answer : [Re] Inquiry for the item from wai****

    Dear customer,

    The iPhone 7 Plus case would not be compatible for use on the iPhone 6S Plus.

    Thanks!

  • Question : Inquiry for the item from ys1****Jan 07, 2018

    Hi seller
    I saw that the X fitted X-Armor Case only sell under iPhone 8 Plus so does this cover fit into my iPhone 7 Plus?

    Answer : [Re] Inquiry for the item from ys1****

    Dear customer,

    The X-Armor Case for iPhone 8 Plus is also backwards compatible for use with iPhone 7 Plus.

    Thanks!

  • Question : Inquiry for the item from Cha****Oct 01, 2017

    Hi may I check the koori clear case come with screen protector? Thank you

    Answer : [Re] Inquiry for the item from Cha****

    Dear customer,

    Please take note that the casing does not come with any screen protectors.

    Thanks!

  • Question : iPhone 8 plus caseSep 17, 2017

    For the Koori iPh 8 plus case, does it have a soft TPU construction on the sides, or is it a full hard PC case?
    The iPh 8 dimensions are slightly larger than the 7, so will the Gosh case dimensions be redesigned for the iPh 8?

    Answer : [Re] iPhone 8 plus case

    Dear customer,

    The iPhone 8/8 Plus/X cases has a TPU construction on the sides.

    The iPhone 8 case is designed to fit the iPhone 8.

    Thanks!

+View all Notice, FAQ, Q&A >>
Gosh! The Worlds 1st Micro USB Rechargeable Battery With Cable!
Gosh! The Worlds 1st Micro USB Rechargeable Battery With Cable!
Item Q&A
  • Question : 关于商品wei****会员的咨询。Feb 06, 2018

    我购买了你们的3a电池。现在有很多充不满电的问题。我希望获得更换

    Answer : [Re] 关于商品wei****会员的咨询。

    Dear customer,

    We are sorry to hear this.

    Please let us know if you would prefer a refund or an exchange.

    Thanks.

    Question : [Re] 关于商品wei****会员的咨询。

    I need to exchange. Please give me the way to change

    Answer : [Re] 关于商品wei****会员的咨询。

    Dear customer,

    Our office is located at 3 Ang Mo Kio St 62 #06-09 Operating hours: Mon-Fri, 9am-6pm (Avoid lunch hours from 11.30am-1pm).

    Thanks!

    Question : [Re] 关于商品wei****会员的咨询。

    How long do you have business on February 15? Please give me a detailed address. can't not changing

    Answer : [Re] 关于商品wei****会员的咨询。

    Dear customer,

    Our office will be closed from 15-02-18 to 20-02-18.

    Thanks!

    Question : [Re] 关于商品wei****会员的咨询。

    Singapore mailing service is available. Send the defective goods back to your company? Because your business hours are close to working hours. Can not go to replace

    Answer : [Re] 关于商品wei****会员的咨询。

    Dear customer,

    Sure, you may mail the defective item back to us.

    Thanks!

    Question : [Re] 关于商品wei****会员的咨询。

    Please give me your zip code. Address. Recipient name. Are there any items you changed that are returned by mail to the customer?

    Answer : [Re] 关于商品wei****会员的咨询。

    Dear customer,

    You may mail the item to: Appcessory Pte Ltd, 3 Ang Mo Kio St 62 #06-09 S569139.

    Thanks!

    Question : [Re] 关于商品wei****会员的咨询。

    I asked a man to get those batteries back today. Still troublesome to accept

    Answer : [Re] 关于商品wei****会员的咨询。

    Noted with.

    Question : [Re] 关于商品wei****会员的咨询。

    My friend said the goods have arrived. When do you return mail?

    Answer : [Re] 关于商品wei****会员的咨询。

    Dear customer,

    Yes we have just received the defective items.

    Let us know if you would prefer a refund or to exchange for new sets.

    Please also kindly update us your related order numbers here so that we can proceed accordingly.

    Thanks!

    Question : [Re] 关于商品wei****会员的咨询。

    I need to replace the available 3a battery. Please send new items by post

    Answer : [Re] 关于商品wei****会员的咨询。

    Dear customer,

    Noted with. Please update us your related order numbers here so that we can proceed accordingly.

    Thanks!

    Question : [Re] 关于商品wei****会员的咨询。

    I do not understand the relevant order number. Do you mean the single number when buying this product?

    Answer : [Re] 关于商品wei****会员的咨询。

    Hi,

    There is bound to be an order number/cart number whenever you make a purchase in Qoo10. We would need those numbers to verify all your order and shipping details!

    Question : [Re] 关于商品wei****会员的咨询。

    This photo is the most recent. The last time you had a discount you could not find

    Answer : [Re] 关于商品wei****会员的咨询。

    This photo is the most recent. The last time you had a discount you could not find

    Question : [Re] 关于商品wei****会员的咨询。

    photo

    Answer : [Re] 关于商品wei****会员的咨询。

    Dear customer,

    Ok thank you!

    Question : [Re] 关于商品wei****会员的咨询。

    更换后的物品不可以使用。我需要解决方案

    Answer : [Re] 关于商品wei****会员的咨询。

    Dear customer,

    In that case, kindly provide the related order numbers here so that we can do a refund for you.

    Thanks.

    Question : [Re] 关于商品wei****会员的咨询。

    这一次的我需要更换好的物品

    Answer : [Re] 关于商品wei****会员的咨询。

    这一封的我需要解决的方案

    Question : [Re] 关于商品wei****会员的咨询。

    请你发给我们你的订单号码,然后我们才可以退款给您。

    谢谢。

    Answer : [Re] 关于商品wei****会员的咨询。

    我不要退款。上次我已经发过了。在上一次的我根本找不到记录了

    Question : [Re] 关于商品wei****会员的咨询。

    你们从这几张照片看看有没有。我真的没有办法在找了

    Answer : [Re] 关于商品wei****会员的咨询。

    就这些

    Question : [Re] 关于商品wei****会员的咨询。

    看看有没有痕迹

    Answer : [Re] 关于商品wei****会员的咨询。

    好的。我们会全数退款给您。经过查证过后,你的订单号码是 244671875 和 244671876。

    Question : [Re] 关于商品wei****会员的咨询。

    请问你们通过什么方式?我需要的是可以使用的电池。。。

    Answer : [Re] 关于商品wei****会员的咨询。

    已经从你所付款的方式退款了。

  • Question : WAITINGJan 15, 2018

    Hi.
    MY ORDERs:241026452,240947529 and 240723970.
    I ONLY RECEIVED 2 ORDERs.
    241026452,240947529.
    WHERE IS MY ORDER: 240723970.
    PLs CHECK and ADVISE

    Answer : [Re] WAITING

    Hi,

    My sincere apology for the late reply. We have mailed out the next day after receiving your order.
    May I know if you have received the battery today? Hope to hear from you soon!

    Question : [Re] WAITING

    NO.
    I STILL HAVE NOT RECEIVED THIS ORDER YET.
    I ALREADY RECEIVED MY LATER ORDERs

    Answer : [Re] WAITING

    Hi,

    It could be lost in the mail. In this case we will process a refund today. My sincere apologies.

    Thanks

    Question : [Re] WAITING

    THNX.
    SAD THAT THIS HAPPENED

    Answer : [Re] WAITING

    Dear customer,

    Thank you for understanding! :)

  • Question : Inquiry for the item from chi****Jan 13, 2018

    I received my item both AA size can change 1 to AAAsize??

    Answer : [Re] Inquiry for the item from chi****

    No response??

    Question : [Re] Inquiry for the item from chi****

    Hi!

    You may come to our company for the exchange from Monday to Friday anytime between 10am to 1130am and 1pm to 6pm.

    Thanks!

  • Question : Inquiry related delivery from tia****Jan 04, 2018

    Waited a week for item, still not arrived.

    Answer : [Re] Inquiry related delivery from tia****

    Hi,

    Kindly wait for 2-8 working days for singpost to mail the parcel to your mailbox as they don't deliver during weekends and public holidays.

  • Question : Inquiry for the item from hks****Jan 04, 2018

+View all Notice, FAQ, Q&A >>
Gosh! LynkHub+ / LynkHub HD Multi-Functional USB-C Hubs For Type-C Connector MacBook and Laptops
Gosh! LynkHub+ / LynkHub HD Multi-Functional USB-C Hubs For Type-C Connector MacBook and Laptops
Item Q&A
  • Question : Compatibility with Lenovo Ideapad 720SMar 07, 2018

    Hi, could i check if this is compatble with the Lenovo ideapad 720S-13IKB ?

    Answer : [Re] Compatibility with Lenovo Ideapad 720S

    Dear customer,

    May i know if your laptop comes with a USB Type C port?

    Thanks!

    Question : [Re] Compatibility with Lenovo Ideapad 720S

    Yes, my laptop comes with a USB Type C port.

    Answer : [Re] Compatibility with Lenovo Ideapad 720S

    Dear customer,

    In that case the lynkhub would be able to work with your laptop.

    Thanks!

  • Question : Inquiry for the item from goh****Jan 26, 2018

    Hi Seller, can you advise if your Lynkhub USB C Hub is compatible for use on Asus Zenbook UX430. Thanks

    Answer : [Re] Inquiry for the item from goh****

    Dear customer,

    Could you advise if you're looking at the LynkHub+ or LynkHub HD?

    Thanks!

    Question : [Re] Inquiry for the item from goh****

    LynkHub+

    Answer : [Re] Inquiry for the item from goh****

    Dear customer,

    The LynkHub+ is not compatible with Asus Zenbook. You may wish to purchase the LynkHub HD instead as it is compatible.

    Thanks!

    Question : [Re] Inquiry for the item from goh****

    Ok. Thank you for your kind advice.

    Answer : [Re] Inquiry for the item from goh****

    Dear customer,

    You're welcome!

    Thanks! :)

★CLEARANCE SALE★ Gosh! iPhone 5/5S/SE/6/6S/6 PLUS/6S PLUS/7/7 Plus/8/8 Plus/X Screen Protectors!
★CLEARANCE SALE★ Gosh! iPhone 5/5S/SE/6/6S/6 PLUS/6S PLUS/7/7 Plus/8/8 Plus/X Screen Protectors!
Item Q&A
gosh! Smart Travel - LynkFone to Connect to Your iPhone
gosh! Smart Travel - LynkFone to Connect to Your iPhone
Item Q&A
  • Question : re:direct buy on your shop?Jan 25, 2018

    Hi! Can I direct buy on your shop?

    Answer : [Re] re:direct buy on your shop?

    Dear customer,

    You may purchase the item on Qoo10 and opt for store pickup during office hours.

    Thanks!

  • Question : [About Item] Related InquiriesMar 19, 2017

    iPod. Does this lynkfone works in iPod?

    Answer : [Re] [About Item] Related Inquiries

    Dear customer,

    Lynkfone is not compatible for use with iPod.

    Thank you.

  • Question : [About Item] Related InquiriesMar 19, 2017

    iPod. Does this lynkfone works in iPod?

    Answer : [Re] [About Item] Related Inquiries

    Dear customer,

    Lynkfone is not compatible for use with iPod.

    Thank you.

  • Question : ChinaSep 19, 2016

    Hi

    I would like to whether this product supports the SIM cards in China, Taiwan and India. Which country does it support? What is the SIM card size? And is it a 3G or 4G network?

    Thanks.

    Answer : [Re] China

    Dear customer,

    This product is able to support SIM cards in China, Taiwan and India and all other countries. However, there is no indian language inputted in Lynkfone.

    It is able to support both micro and nano sim card. If you're using a nano sim card, there will be a sim card converter provided in the package.

    Nonetheless, as for the 3G or 4G network service, it all depends on the kind of network that your own SIM card is running on.

    Thank you.

[QI WPC CERTIFIED] GOSH 100% AUTHENTIC FAST WIRELESS CHARGER For Apple and Android Compatible Device
[QI WPC CERTIFIED] GOSH 100% AUTHENTIC FAST WIRELESS CHARGER For Apple and Android Compatible Device
Item Q&A
  • Question : AirCharge+Jan 15, 2018

    Hi Seller, may i know what's the dimension for AirCharge+?
    L x W x H?

    Answer : [Re] AirCharge+

    Hi,

    The Dimension is Ø88mm.

    Have a great day!

  • Question : Inquiry for the item from gol****Dec 11, 2017

    When will the stock arrive . Bought one during 11.11 . Is good will like to buy one more

    Answer : [Re] Inquiry for the item from gol****

    Dear customer,

    Thank you for your interest but we won't be restocking on it anytime soon till maybe next year.

    Question : [Re] Inquiry for the item from gol****

    Oh dear . Do you have anything similar ?

    Answer : [Re] Inquiry for the item from gol****

    Dear customer,

    Sadly to say we do not have anything similar at the moment.

    Thanks!

  • Question : Can charge with the phone casing of Iphone X?Nov 09, 2017

    Hi Seller

    Please advice if the charger is able to charge with the phone casing (plastic or metal casing).

    For the charger, how long does it takes for full battery?

    Thanks.

    Answer : [Re] Can charge with the phone casing of Iphone X?

    Dear customer,

    We would advise users not to charge the phone with the phone casing on.

    It will take approximately 45mins to 1.5hours for it to get fully charged depending on what type of adapter/input voltage you are using.

    Thanks!

  • Question : Inquiry for the item from zhu****Nov 05, 2017

    Hi can I pre order the car charger?

    Answer : [Re] Inquiry for the item from zhu****

    Dear customer,

    The car charger is not available for pre-order.

    Thanks!

  • Question : compatibility with Iphone XNov 02, 2017

    Hi Please confirm if the bowl version will work with iphone X

    Thank you

    Answer : [Re] compatibility with Iphone X

    Dear customer,

    The bowl wireless charger is able to work with the iPhone X.

    Thanks!

+View all Notice, FAQ, Q&A >>