Q&A board

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Q & A Lists
Item Question & Answer
TRAVEL LUGGAGE 28 inch modernized ABS Light-weight with 360° wheel
TRAVEL LUGGAGE 28 inch modernized ABS Light-weight with 360° wheel
Item Q&A
  • Question : Inquiry for the item from ngl****May 21, 2019

  • Question : Inquiry related delivery from cut****Mar 26, 2019

    I need the luggage before 29 March 19. Can be delivered by then?

    Answer : [Re] Inquiry related delivery from cut****

    Dear Sir/Madam , i am not sure as shipping is handled by qoo10 and not us . But you can head down to our outlets to take a look at the luggages! Thank you and have a nice day ahead!

  • Question : Inquiry from eun****Mar 20, 2019

    Hello Seller
    Received the items yesterday
    But realise the bag seem like slanting as one of the wheel is shorter then the other 3 one ...


    Thanks and Regard
    Eunice

    Answer : [Re] Inquiry from eun****

    Dear Sir/Madam , once you're holding the handle to push the luggage , everything will be alright . I'm sorry i dont see it being slanted in the video . Thank you and have a nice day ahead!

    Question : [Re] Inquiry from eun****

    Hello Seller
    I resend another video ..hope this helps as u can see once I release my hands it slate down to a corner (left) ...
    Thanks and Regard
    Eunice

    Answer : [Re] Inquiry from eun****

    Morning Seller
    How is it ...May I ask how to set the number lock set ...thanks

    Question : [Re] Inquiry from eun****

    Dear Sir/Madam , to set the lock , first you will have to press and hold to open it and then , while holding it , set it to your ideal combination . Thank you and have a nice day ahead!

BEST SELLER!! ★WINNING★ SPINE PROTECTION KIDS ERGONOMIC SCHOOL BAG! VARIOUS DESIGNS/COLORS!
BEST SELLER!! ★WINNING★ SPINE PROTECTION KIDS ERGONOMIC SCHOOL BAG! VARIOUS DESIGNS/COLORS!
Item Q&A
  • Question : Inquiry for the item from son****May 19, 2019

  • Question : Inquiry for the item from bel****Feb 10, 2019

    do you still have the WF 02 in stock?

    can i get the weight of the bag please

    Answer : [Re] Inquiry for the item from bel****

    Dear Sir/Madam , the weight of the bag is 0.8kg please allow minor measurement error . and yes we still have stocks for wf2

  • Question : Inquiry for the item from tan****Nov 14, 2018

    Seller will u restock WF04? Pls adv asap.

    Answer : [Re] Inquiry for the item from tan****

    ok,Thanks

    Question : [Re] Inquiry for the item from tan****

    Asking u will you restock WF04????

    Answer : [Re] Inquiry for the item from tan****

    抱歉,还有货,你可以直接购买 谢谢

  • Question : Inquiry for the item from gol****May 20, 2018

    May I know when is the stock for Aoking Jovi coming in?

    Answer : [Re] Inquiry for the item from gol****

    I'm sorry, temporarily have no, I don't know what time can have

    I'm sorry, but the two had not, I don't know to what time can have
    (May 22, 2018 15:01)

  • Question : Inquiry for the item from ccs****Nov 12, 2017

    Hi
    Will there be any restock for your Jovi series? If yes, when will it be?
    Thanks.

    Answer : [Re] Inquiry for the item from ccs****

    Hi, we won't be restocking Jovi anymore.
    Will you be interested in our Ergonomic back pack instead?

+View all Notice, FAQ, Q&A >>
★BEST SELLER 2016★ MEMORY FOAM/PREMIUM PLUSH NECK PILLOW! TRAVEL LUGGAGE ORGANIZER!
★BEST SELLER 2016★ MEMORY FOAM/PREMIUM PLUSH NECK PILLOW! TRAVEL LUGGAGE ORGANIZER!
Item Q&A
  • Question : Inquiry for the item from sun****May 18, 2019

    Did not receive item at all.

    Answer : [Re] Inquiry for the item from sun****

    Dear Customer, Can we know when you buy it and your order no please. and is it thru Qexpress or non registered mail?? Thank you and have a nice day!

    Question : [Re] Inquiry for the item from sun****

    Hi. It was non-registered in March, order no. 291811620. Haven’t experienced any lost mail so far until this though. 😕

    Answer : [Re] Inquiry for the item from sun****

    Dear Customer, As your parcel is under non registered item. We are unable to trace it for you. You may wish to approach Singpost for this item. Thank you and have a nice day!

  • Question : Inquiry for the item from sun****Apr 03, 2019

  • Question : Inquiry for the item from sue****Oct 05, 2018

    Hi I thought there are 2 types of pillow ? How do I choose? Because when I click on the tab it only has one type of pillow. Thanks

    Answer : [Re] Inquiry for the item from sue****

    抱歉,这里面只有一种,另一种我给你个连接直接找到他
    https://www.qoo10.sg/gmkt.inc/Goods/Goods.aspx?goodscode=421319821

    Question : [Re] Inquiry for the item from sue****

    Hi I don’t understand Chinese. Sorry

    Answer : [Re] Inquiry for the item from sue****

    Two goods are separated, I gave you the website of the goods, you go in to look at

  • Question : Travel pillowMay 22, 2018

    Hi, do you intend to restock the colors which are out of stock currently? How soon will you be able to send out the item if i were to place order tonight?

    Answer : [Re] Travel pillow

    Hello, which one do you need, I take a look at you

    Question : [Re] Travel pillow

    Pink or red.

    Answer : [Re] Travel pillow

    I'm sorry, but the two had not, I don't know to what time can have

    Question : [Re] Travel pillow

    When can I receive the item if I confirm my purchase tonight? I need 2 pieces urgently for my travel next week.

    Answer : [Re] Travel pillow

    About three days or so

    Question : [Re] Travel pillow

    Oh. Is it suitable for kids as well?

    Answer : [Re] Travel pillow

    嗯。孩子也可以的,

    Question : [Re] Travel pillow

    Ok. Thanks. I will place my order tonight. Hope you can send it out by tomorrow. Thank you very much.

    Answer : [Re] Travel pillow

    ok, in order to delivery tomorrow morning, can you tell me what do you want to choose way of sending

    Question : [Re] Travel pillow

    Qexpress

    Answer : [Re] Travel pillow

    ok,Thank

    Question : [Re] Travel pillow

    Ok. Order placed. Order no:257695708 & 257695709.

    Answer : [Re] Travel pillow

    ok,Thanks

  • Question : Inquiry for the item from chr****Nov 14, 2017

    Hi when will the stock for black/ dark grey colour memory neck pillow be next available?

    Answer : [Re] Inquiry for the item from chr****

    Hi, it will come in about a week's time.

    Question : [Re] Inquiry for the item from chr****

    So can I order this week? And put special request for black/ dark grey. Then collect when ready?

    Answer : [Re] Inquiry for the item from chr****

    Hi, it would be best if you order when we update our stocks.
    Thank you for your support!

+View all Notice, FAQ, Q&A >>
★WINNING LUGGAGE★ ANTI-FALL (5 WHEELS)  20/24/28 SOFT CASE 360° Expandable DURABLE NYLON SPINNER
★WINNING LUGGAGE★ ANTI-FALL (5 WHEELS) 20/24/28 SOFT CASE 360° Expandable DURABLE NYLON SPINNER
Item Q&A
  • Question : Inquiry for the item from 240****May 17, 2019

    What is the weight for a 28 inches luggage?

    Answer : [Re] Inquiry for the item from 240****

    Dear Customer, The weight is about 4.5 - 4.7kgs. Thank you and have a great day!

  • Question : Inquiry related delivery from weh****May 02, 2019

    Hi, if I order today when is the earliest date can deliver to me?

    Answer : [Re] Inquiry related delivery from weh****

    Dear Customer, if buy on weekdays it will be the next working day, if buy on weekend the next working day. Thank you and have a nice day!

  • Question : Inquiry for the item from ber****Apr 28, 2019

    Hi , for 20 inch comes with TSA lock? Open one side it is meant the zip is on top not on middle? Thks

    Answer : [Re] Inquiry for the item from ber****

    Dear Customer, yes come with TSA lock. Thank you and have a nice day!

  • Question : Inquiry for the item from ber****Apr 28, 2019

  • Question : Inquiry for the item from pak****Apr 22, 2019

+View all Notice, FAQ, Q&A >>
★WINNING★ Maxus Messenger Sling Bag UNISEX
★WINNING★ Maxus Messenger Sling Bag UNISEX
Item Q&A
  • Question : Inquiry related delivery from 236****May 15, 2019

  • Question : Inquiry for the item from mjs****May 13, 2019

    Is this original, it is same like the army sling bag too? Any diff?Made from where?

    Answer : [Re] Inquiry for the item from mjs****

    Dear Sir/Mdm, We only have 1 of this bag. Thank you and have a nice day!

  • Question : Inquiry related delivery from 133****Oct 10, 2018

EVERYDAY DURABLE AND VERSATILE BAGS!
EVERYDAY DURABLE AND VERSATILE BAGS!
Item Q&A
  • Question : Inquiry for the item from mjs****May 13, 2019

    When grey oliver stockin?

    Answer : [Re] Inquiry for the item from mjs****

    Dear Customer, Sorry not at the moment, not sure when the stocks arrived. Thank you and have a nice day!

  • Question : Inquiry for the item from ass****Feb 16, 2019

  • Question : Inquiry related delivery from 234****Feb 17, 2019

  • Question : Inquiry for the item from ass****Feb 16, 2019

    When Oliver Sling Bag GREY COLOUR be restock again?

    Answer : [Re] Inquiry for the item from ass****

    Dear Sir/Madam , i am not sure when the Grey Oliver slingbag will be restocked as our boss has not notified us on anything . Super sorry!

  • Question : Inquiry for the item from qam****Feb 10, 2019

    Hi there. Can i know when can I receive my item. As I've ordered since 1st Feb. Thanks :)

    Answer : [Re] Inquiry for the item from qam****

    Dear Sir/Madam , will be sending out all the items today as our company had our cny break last week super sorry for the delay!

+View all Notice, FAQ, Q&A >>
★LUGGAGE BEST SELLER!!★ AVAILABLE IN 20/24/28 ABS/PC TSA HARD CASE TRAVEL DURABLE LUGGAGE!
★LUGGAGE BEST SELLER!!★ AVAILABLE IN 20/24/28 ABS/PC TSA HARD CASE TRAVEL DURABLE LUGGAGE!
Item Q&A
  • Question : Inquiry related delivery from Ray****May 06, 2019

    Hi, If i order today can self collect tomorrow?

    Answer : [Re] Inquiry related delivery from Ray****

    Dear Sir/Mdm, yes just give us 1 working day and you can collect it the next day. Collection must be in Yishun our office. Thank you and have a nice day!

  • Question : Inquiry related delivery from skr****Jan 28, 2019

  • Question : Inquiry related delivery from chu****Nov 06, 2018

    Do you deliver on Saturday? Thanks

    Answer : [Re] Inquiry related delivery from chu****

    抱歉,不送,星期六休息

  • Question : Inquiry for the item from ela****Oct 30, 2018

    Hi there,

    Can I come to your shop in Yishun to view the luggage and buy on the spot?

    Please advise urgently.

    Thks a lot
    Elaine

    Answer : [Re] Inquiry for the item from ela****

    你可以订购之后再来取,不可以当场购买的,因为订单有时候不会马上出来

  • Question : Inquiry related delivery from ray****Oct 16, 2018

+View all Notice, FAQ, Q&A >>
★WINNING LUGGAGE★ TRAVIS SERIES 20/24/28 inch Durable ABS Expandable Light-weight with 360° wheels
★WINNING LUGGAGE★ TRAVIS SERIES 20/24/28 inch Durable ABS Expandable Light-weight with 360° wheels
Item Q&A
  • Question : 来自Coo****会员的配送咨询。May 04, 2019

  • Question : Inquiry related delivery from sk.****Apr 15, 2019

  • Question : Inquiry for the item from 240****Mar 17, 2019

    Is the lock TSA compliant ?

    Answer : [Re] Inquiry for the item from 240****

    Dear Sir/Madam , it is not TSA compliant but our locks are all made with similar standard to the TSA compliant locks. THank you and have a nice day ahead!

  • Question : Inquiry related return and exchange from ron****Mar 14, 2019

  • Question : Inquiry for the item from sup****Dec 17, 2018

+View all Notice, FAQ, Q&A >>
★WINNING★ PREMIUM QUALITY MULTI-PURPOSE 100% COTTON DISPOSABLE UNDERWEAR★ 5 PCS PER PACK!
★WINNING★ PREMIUM QUALITY MULTI-PURPOSE 100% COTTON DISPOSABLE UNDERWEAR★ 5 PCS PER PACK!
Item Q&A
  • Question : Inquiry for the item from der****May 04, 2019

    Some of the sizes are out of stock any new stock coming?

    Answer : [Re] Inquiry for the item from der****

    Dear Sir/Mdm, yes we have stocks the stocks just came in and we will update the stocks next week. Thank you and have a nice day!

  • Question : Inquiry for the item from spr****Oct 17, 2018

    I thought it’s 3 for $10?

    Answer : [Re] Inquiry for the item from spr****

    On Qpost : yes

    Question : [Re] Inquiry for the item from spr****

    But it show $10.50 instead of $10.

    Answer : [Re] Inquiry for the item from spr****

    我知道了,谢谢你的建议

  • Question : Inquiry for the item from gar****Sep 05, 2018

    Are you restocking 2XL for men's size?

    Answer : [Re] Inquiry for the item from gar****

    暂时还没有货 , 不好意思

  • Question : Size MJul 15, 2018

    size M has been out of stock for more than a few months. when would it be replenished?
    please re-stock asap. thanks.

    Answer : [Re] Size M

    We would as soon as possible, sorry

    Question : [Re] Size M

    please try to restock asap as trying to buy m size 6 packs for both genders

    Answer : [Re] Size M

    I'm sorry to bring you the same, the specific stock time I'm not sure, it boss feel calm.We would as soon as possible.thank you

  • Question : SizeJun 04, 2018

    If I order today, can i get it by thu?

    Answer : [Re] Size

    About the same, but I'm not sure

    Question : [Re] Size

    When would M size be restocked for both gender?

    Answer : [Re] Size

    sorry, I don't know

+View all Notice, FAQ, Q&A >>
★WINNING★ Men Light-Weight Windbreaker. Comes in 2 fashionable colours! BEST BUY!
★WINNING★ Men Light-Weight Windbreaker. Comes in 2 fashionable colours! BEST BUY!
Item Q&A
  • Question : Inquiry for the item from 242****May 04, 2019

  • Question : About ItemMar 21, 2016

    Can this item be used as rain-coat? If I go to your shop and buy, can I get the same price?

    Answer : [Re] About Item

    Hi, material is waterproof but zipper is not. Yes, you can get it at the same price in our outlets.

★WINNING★ OUTDOOR HIKING BACKPACK 50L (FRAME SYSTEM)! MULTIPLE COMPARTMENTS WITH FREE RAIN COVER!
★WINNING★ OUTDOOR HIKING BACKPACK 50L (FRAME SYSTEM)! MULTIPLE COMPARTMENTS WITH FREE RAIN COVER!
Item Q&A
  • Question : Inquiry for the item from lim****May 01, 2019

  • Question : Inquiry related delivery from fuj****Nov 19, 2018

    Can self collect?

    Answer : [Re] Inquiry related delivery from fuj****

    ok.can

    Question : [Re] Inquiry related delivery from fuj****

    Where collect? How remove shipping fee?

    Answer : [Re] Inquiry related delivery from fuj****

    我修改了信息,你可以之间选择上门领取,里面有地址信息

  • Question : Stock availability?Jun 04, 2016

    Available at westgate Or lot 1?

    Answer : [Re] Stock availability?

    Yes, it is available there.

  • Question : technical details about the packMar 07, 2016

    Hi,
    How does the internal frame look like? Is it a board over the whole area of the back of the pack or two metal bars on the sides? Also, what is the outside material of the backpack? Is it 900D nylon ripstop?
    Thanks,
    Jack

    Answer : [Re] technical details about the pack

    Hi Jack, there is no metal bars in the bag. Yes, it is a big board at the back. What type of material are you looking for? Will get back to you regarding the material. Thank you for your enquiry.

  • Question : Cannot apply couponDec 25, 2015

★WINNING★ CHILDREN AND ADULT VINYL PVC PONCHO/RAINCOAT. DISPOSABLE/REUSABLE WITH VARIOUS DESIGNS
★WINNING★ CHILDREN AND ADULT VINYL PVC PONCHO/RAINCOAT. DISPOSABLE/REUSABLE WITH VARIOUS DESIGNS
Item Q&A
  • Question : Inquiry for the item from wen****Apr 25, 2019

    Hi Seller
    My Order No. 294756447
    Had ordered Adult Vinyl Poncho (+$2.90) But to our disappointment, received a Kiddy one (& cheaper) instead... Had actually specifically indicated in my order Memo that "Ordered Adult BLUE poncho" but apparently your Packer ignored it totally. Kindly re-send us the Correct poncho soon. Many thanks.

    Answer : [Re] Inquiry for the item from wen****

    Hi Seller
    Appreciate your Reply pls. Still waiting for u to Send the Correct Adult poncho in #Blue. Thks.

    Question : [Re] Inquiry for the item from wen****

    Hi Seller
    Are u sending me the Correct size Adult poncho (Blue color) which u owe me, please????

  • Question : Inquiry related return and exchange from zer****Mar 18, 2019

    hi seller, I ordered same item but received in different material. one thick & thin. quite disappointed with it. please see the video attached. please advise.

    Answer : [Re] Inquiry related return and exchange from zer****

    Dear Sir/Madam , both of the item are of the same material .

    Question : [Re] Inquiry related return and exchange from zer****

    thanks for replied. I knew it's same material (kind of plastic). which would you like to buy thin or thick?& the price is same. I already show you the video so clear can see the different. now I attached photo.

    Answer : [Re] Inquiry related return and exchange from zer****

    Dear Sir/Madam, sorry for the inconvinenced caused , i will check with our factory regarding this. Super sorry !

    Question : [Re] Inquiry related return and exchange from zer****

    I know it is not a expensive item but possible to exchange?cos i bought on behalf of friend. so they quite disappointed and upset with me.

    Answer : [Re] Inquiry related return and exchange from zer****

    Dear Sir/Madam , can i get your order number ?

    Question : [Re] Inquiry related return and exchange from zer****

    Please see the attachment. thanks

    Answer : [Re] Inquiry related return and exchange from zer****

    Dear Sir/Madam , if you would like to do an exchange , you can come down to our head office at Yishun industrial park blk 1023 , we will do the exchange for you as we do not have ready stocks for the particular item in our outlets for exchange , please make sure the item has not been used before . Thank you and have a nice day ahead!

  • Question : DeliverySep 10, 2018

  • Question : Adult Vinyl PonchoAug 21, 2018

    Hi Seller,
    May I check if the sold colours of adult vinyl poncho and the heavy duty PVC will be re-stock ?

    Answer : [Re] Adult Vinyl Poncho

    你好,这个还有库存,

  • Question : Inquiry for the item from ser****Aug 08, 2018

    Just to check with you, if I buy around 10 pieces, do you have stock immediately? Can i go and pick up directly? I need the item urgently by tomorrow.

    Answer : [Re] Inquiry for the item from ser****

    有库存,你想要哪个?

    Question : [Re] Inquiry for the item from ser****

    How much is it?

    Answer : [Re] Inquiry for the item from ser****

    这个里面有好几种,价格里面都有,你要的是哪一种?

+View all Notice, FAQ, Q&A >>
★WINNING★ High Back FOLDING CAMPING CHAIR AND STOOL! DURABLE AND PORTABLE DESIGN!
★WINNING★ High Back FOLDING CAMPING CHAIR AND STOOL! DURABLE AND PORTABLE DESIGN!
Item Q&A
  • Question : Inquiry for the item from yyu****Apr 28, 2019

    Hi,

    Do u still have stock for the camping stool? I would like to buy 2. Thank you

    Answer : [Re] Inquiry for the item from yyu****

    Dear Customer, sorry for the late reply. Yes we still have the camping stool. Thank you and have a nice day!

  • Question : Inquiry related delivery from sye****Feb 02, 2019

  • Question : Inquiry related delivery from sye****Feb 01, 2019

    Hi there, I will be able to self collect at your Head Office, how do I make a self collection option during purchase?

    Answer : [Re] Inquiry related delivery from sye****

    Dear Sir/Madam , sorry for the late reply please check back the exact item in a few minutes time ! Thank you and have a nice day ahead!

  • Question : Design 2Aug 26, 2018

    Hi, how do I order the design 2 of the mini fold (the one with armrest)?

    Answer : [Re] Design 2

    sorry,那个暂时没有货了。

  • Question : Inquiry from Chr****Jul 01, 2018

    May i knw height of seat from.ground is how long?

    Answer : [Re] Inquiry from Chr****

    Details

+View all Notice, FAQ, Q&A >>
★BEST SELLER WINNING Camping/DELUXE Sleeping Bag★LOCAL IN STOCKS!
★BEST SELLER WINNING Camping/DELUXE Sleeping Bag★LOCAL IN STOCKS!
Item Q&A
  • Question : Inquiry for the item from Cor****Apr 28, 2019

  • Question : Inquiry for the item from wen****Apr 21, 2019

    Hi.
    My teenager complained her current sleeping bag is too thin for her Camp. May I know if your Deluxe sleeping bag ($10 more) is Thicker & Fluffier, compared to your normal sleeping bag? Thanks.

    Answer : [Re] Inquiry for the item from wen****

    Dear Customer, deluxe sleeping bag is slightly thicker then the normal one. Thank you and have a nice day!

  • Question : Inquiry related delivery from cua****Apr 13, 2019

    Hi seller if i will lalce order on this 14 of the month is it possible to reieve before this month 19th??? Coz i need it on 19th this month

    Answer : [Re] Inquiry related delivery from cua****

    Dear Customer, Most likely yes you will rececived it on 19 Apr. If you used Q10 delivery it will be faster say about 2-3 days but for Normal Mail delivery it takes about 3-5 days and we don't responsible for mail lost. Thank you and have a nice day!

  • Question : Inquiry related delivery from ang****Mar 26, 2019

    Hi if I order item today , can I receive it by tomorrow ( Wednesday ), 27 March ? If I take express delivery ?

    Answer : [Re] Inquiry related delivery from ang****

    Dear Sir/Madam , i am unsure as shipping is not handled by us and it is handled by qoo10 , but if you were to order it , ill paste an urgent slip onto the parcel . Thank you and have a nice day ahead!

  • Question : Inquiry for the item from jar****Mar 21, 2019

    Hi, when will the stock arrive for navy colour? Thanks

    Answer : [Re] Inquiry for the item from jar****

    Dear Sir/Madam , i am not sure when the stocks will come in for the Navy colour as my boss did not tell me anything about the restocks . Thank you and have a nice day ahead!

+View all Notice, FAQ, Q&A >>
★WINNING★ 219N  2/4/6 MEN WATERPROOF CAMPING TENT WITH INNER MOSQUITO NETTING!!
★WINNING★ 219N 2/4/6 MEN WATERPROOF CAMPING TENT WITH INNER MOSQUITO NETTING!!
Item Q&A
  • Question : Inquiry for the item from mad****Apr 27, 2019

    Hi can I check for the 219N tent, is there any mesh at the top of the tent? And can the tent be set up on concrete flooring? Or does it need to be fixed into the ground. Thanks.

    Answer : [Re] Inquiry for the item from mad****

    Dear Customer, sorry for the late reply. Your questions 219N tent is a waterproof 2 layer tent, inner tent is breathable, no mesh at the top, yes it can set up on concrete floor. Thank you and have a nice day!

  • Question : Inquiry for the item from bab****Jun 13, 2018

    319N is waterproof & rainproof? I don't want heavy rain to go thru as camping with children n baby.

    Answer : [Re] Inquiry for the item from bab****

    ok raintight Thanks

  • Question : Self-collectJul 18, 2017

    Hi, I'm quite keen to order a few items (about 4 items) - how far in advance should I order for self-collect?

    To confirm, self-collect is available only at Yishun right?

    Answer : [Re] Self-collect

    Dear customer, you can collect the following day after placing order. Yes, our self-collection is only available at our head office in Yishun Industrial Park A #03-13. Thank you.

  • Question : [About Item] Related InquiriesMar 20, 2017

    What's the difference between your 216N, 219N and 319N series? In terms of model material all are waterproof or water resistant only?

    Answer : [Re] [About Item] Related Inquiries

    Dear customer, the 216M is water resistant whereas the 319N and 219N tent is water proof. The 219N tent is of a better material and quality. Hope this clarifies. Thank you.

  • Question : EnquiryMar 02, 2016

    Hi. What other color do u hv for 6 men tent? Is it water proof n rain proof ? Auto set up or mannul set up ? What is d price of a 8 men tent ? Thq.

    Answer : [Re] Enquiry

    Hi, we have various types of waterproof tents. For this model only this colour. And yes, it is waterproof. The other model is thicker and bigger. There is 8 men tent for that model. Details can be found on our website www.winningmktg.com. The tents are all set up manually.

+View all Notice, FAQ, Q&A >>
★WINNING★BEST SELLER 2016 FREE SHIPPING PROMO NOW!★WINNING★ Foldable Recliner / Prime Relax Chair/
★WINNING★BEST SELLER 2016 FREE SHIPPING PROMO NOW!★WINNING★ Foldable Recliner / Prime Relax Chair/
Item Q&A
  • Question : Inquiry for the item from bc4****Apr 06, 2019

    Is the grey one still available?
    do I choose the fist option (not black edition) for the grey one?

    Answer : [Re] Inquiry for the item from bc4****

    Dear Sir/Madam, Yes please choose the first option if you want the grey colour. Thank you and have a nice day!

  • Question : Inquiry for the item from low****Nov 11, 2018

  • Question : Inquiry for the item from lec****Aug 15, 2018

  • Question : Inquiry for the item from son****May 13, 2018

    Hi, Will Relax recline lounge b back in stock?thks

    Answer : [Re] Inquiry for the item from son****

    Excuse me, is there a problem?

    Question : [Re] Inquiry for the item from son****

    Hi, i wpuld like to purchase 1 set of the relax recline lounge.

    Answer : [Re] Inquiry for the item from son****

    Ok, you can direct order, we will check for you after delivery

    Question : [Re] Inquiry for the item from son****

    Hi sorry I would. Like to confirm order for relax recline. Lounge black.. Still available?thks.

    Answer : [Re] Inquiry for the item from son****

    There are two,Options there are

    Question : [Re] Inquiry for the item from son****

    Sorry I don't quite understand what you say. Do you mean you still have 2 set of relax recline lounge? How can I buy 1 set?

    Answer : [Re] Inquiry for the item from son****

    Direct order is ok

    Question : [Re] Inquiry for the item from son****

    OK. How can I direct order? I am. Staying in yishun. Thks.

    Answer : [Re] Inquiry for the item from son****

    Could you speak Chinese

    你可以在网上订购
    (Aug 02, 2018 10:17)

    Question : [Re] Inquiry for the item from son****

    我会。。网上你的网页这项没有货了。。要这么样顶。。请指教。谢谢。

    Answer : [Re] Inquiry for the item from son****

    你说的哪个没有货了啊 ?我看都有啊 椅子只有两种款式了 ,黑色的那个还有两个

    Question : [Re] Inquiry for the item from son****

    我要的是那个。 6。5kg重的那款。。附上照片。。

    Answer : [Re] Inquiry for the item from son****

    我周一给你查一下吧,应该是没有货了,抱歉

    Question : [Re] Inquiry for the item from son****

    好。。请帮我查一下。。谢谢。。

    Answer : [Re] Inquiry for the item from son****

    你好,还有两个米色的,你要是订购的话,就订购有的那款吧,然后你给我备注一下,我给你拿那个。

    Question : [Re] Inquiry for the item from son****

    你好。。好的我就拿米色。。谢谢你。。我今天就会订购。。

    Answer : [Re] Inquiry for the item from son****

    ok,269808509,Sonia Toh
    订单号和名字对吧

    Question : [Re] Inquiry for the item from son****

    对没错。。谢谢你。。

    Answer : [Re] Inquiry for the item from son****

    今天或明天就可以到了。谢谢你

    Question : [Re] Inquiry for the item from son****

    你好。。收到货了,但是螺丝一直掉。。怎么办?

    Answer : [Re] Inquiry for the item from son****

    送去之前我检查了 没有问题我才包装的。我检查也不可能把所有的螺丝都紧一遍 抱歉 这样 我明天看看最后一个 如果没有问题的话 我尽量给您换一个好吧

    Question : [Re] Inquiry for the item from son****

    对不起。。不是螺丝的事而是要调上下度的时候,突然一个扣掉出来。。可以看看另一架。。帮我换吗。。谢谢

    Answer : [Re] Inquiry for the item from son****

    你今天什么时间在家

  • Question : Inquiry for the item from tin****May 21, 2018

    Hi, able to do a self pick up as I need the recliner chair asap. Thanks.

    Answer : [Re] Inquiry for the item from tin****

    Hello, are you to the door pickup

    Thanks
    (May 22, 2018 15:25)

+View all Notice, FAQ, Q&A >>
★WINNING DRI-GEAR★ SPORTS DRY FIT WEAR T-SHIRT. SOFT AND COMFORTABLE POLYESTER MATERIAL!
★WINNING DRI-GEAR★ SPORTS DRY FIT WEAR T-SHIRT. SOFT AND COMFORTABLE POLYESTER MATERIAL!
Item Q&A
  • Question : Inquiry for the item from san****Mar 28, 2019

    I would like to check if you have 5XL size I need one piece in Red

    Answer : [Re] Inquiry for the item from san****

    Dear Sir/Madam , our biggest size is XXL , sorry we do not carry 5XL . Thank you and have a nice day ahead !

  • Question : Inquiry for the item from jas****Dec 09, 2018

  • Question : Inquiry for the item from jsk****Sep 25, 2018

    Hi,

    Do you do printing for ur shirt too?

    Answer : [Re] Inquiry for the item from jsk****

    没明白你的意思 ,抱歉

    Question : [Re] Inquiry for the item from jsk****

    有没有提供印刷服务

    Answer : [Re] Inquiry for the item from jsk****

    没有的

  • Question : Collection for 191661289 and 191661288Oct 25, 2016

    Hi,

    May I know if I can collect items above by tomorrow (26 oct) at Chinatown?

    Thanks.

    Answer : [Re] Collection for 191661289 and 191661288

    Hi, we will send it down tomorrow. You should be able to collect tomorrow after 4pm.

  • Question : Store pick upOct 24, 2016

    Hi,

    There is no store pick up option, kindly help to advise how should I go about it.

    If I purchase the item today( Monday), may I collect it on this Wednesday?

    Thanks.

    Answer : [Re] Store pick up

    Hi, will add the store pick up option. Do check back tomorrow.

+View all Notice, FAQ, Q&A >>
★NEW★  [WIDE MOUTH] D.O.C Cabin Trolley Bag 2 Wheels Heavy Duty Polyester Material
★NEW★ [WIDE MOUTH] D.O.C Cabin Trolley Bag 2 Wheels Heavy Duty Polyester Material
Item Q&A
  • Question : Inquiry for the item from ssi****Mar 28, 2019

  • Question : Inquiry for the item from loh****Mar 19, 2019

    Is this water resistant ?
    How long for delivery ?

    Answer : [Re] Inquiry for the item from loh****

    Dear Sir/Madam , yes it is resistant to splashes , if you were to order it today , you would be able to recieve it in 2-4 days ! Thank you and have a nice day ahead!

  • Question : Inquiry for the item from app****Nov 18, 2018

    How heavy is the cabin bag?

    Answer : [Re] Inquiry for the item from app****

    Hello, the 1.8 kg。About 7 kg cabin

★WINNING★ Unisex Reversible Windbreaker+Fleece Jacket. Lightweight! ABLE TO WITHSTAND 10° AND ABOVE
★WINNING★ Unisex Reversible Windbreaker+Fleece Jacket. Lightweight! ABLE TO WITHSTAND 10° AND ABOVE
Item Q&A
  • Question : Inquiry for the item from iri****Mar 22, 2019

    Hi seller, may i know the waterproof rating (mm) of this jacket as i am looking for a jacket for use in rainy season? Is it able to withstand moderate or heavy rain? Thank you!

    Answer : [Re] Inquiry for the item from iri****

    Dear Sir/Madam , yes it is able to withstand heavy rain , most of the people riding motorbikes who have bought our item , says its one of the best . Thank you and have a nice day ahead!

  • Question : weatherAug 19, 2017

    Dear Seller, can I check if this jacket is suitable for fall/autumn season in korea? thanks.

    Answer : [Re] weather

    Dear customer, may I know if you are heading there in mid autumn season or as it is transiting to the winter season? Thank you.

    Question : [Re] weather

    I am going in Mid oct....is it consider mid autumn season and suitable?? Please advise.

    Answer : [Re] weather

    Dear customer, this jacket will be quite okay to wear in the afternoons when the temperature is about 18deg. However, the temperature will fall to about 7deg during nightfall. Therefore, I would recommend that you opt for a thicker jacket instead.

  • Question : Inquiry for the item from tri****May 11, 2017

    Do you have this item at your Lot 1 outlet? I would like to try the size. Thanks.

    Answer : [Re] Inquiry for the item from tri****

    Hi, yes we do carry this item in our lot one outlet. You can head there to try and purchase it if it suits you (:

  • Question : [About Item] Related InquiriesFeb 10, 2017

    Hi I have went to the Hougang mall outlet to buy the jacket however they have ran out of 2XL black color. Do you still have the stock in any other outlets so I could go and get it?

    Answer : [Re] [About Item] Related Inquiries

    Hi, do let me check and i will get back to you.

  • Question : ITEMJan 08, 2017

    Hi there,

    May i know if you have an actual store available for us to visit?

    As to try out the sizes before doin the purchase ?

    Is the price same as online if we were to purchase on the spot ?

    May i know if we could opt for self-collections, any charges ?

    Hope to get your responds as soon as possible!

    Thanks

    Answer : [Re] ITEM

    Hi, you can head to any of our outlets to try and purchase. It is the same price as in retail store, so you can purchase it on the spot if the size and colour fits you.

    Question : [Re] ITEM

    Hi there,

    May i know wher is ur outlet ?

    Whats the Addresss n Operating Hours?

    Hope to get your responds soon! Thanks

    Answer : [Re] ITEM

    We are located at Causeway point, lot one, westgate, hougang mall, Century Square and people's park complex.

    We are located at Causeway point, lot one, westgate, hougang mall, Century Square and people's park complex.

    Question : [Re] ITEM

    Hi there,

    May i have the address for people's park complex ?

    As well as the Operating Hours ?

    Hope to get ur responds soon! Thanks!

    Answer : [Re] ITEM

    We are located at blk 32 new market road. #03-1040. We are opening from 11.30am-9pm. We are closed on Tuesdays.

+View all Notice, FAQ, Q&A >>
★WINNING★ REFILL BEANBAG FILLINGS (STYROFOAM BALLS) SUITABLE FOR DIFFERENT VARITIES OF BEANBAGS
★WINNING★ REFILL BEANBAG FILLINGS (STYROFOAM BALLS) SUITABLE FOR DIFFERENT VARITIES OF BEANBAGS
Item Q&A
  • Question : Inquiry for the item from ven****Mar 18, 2019

    Hi, it's stated in your description tt the purchase of fillings comes with the white inner lining. So if I choose the options '2kg; no inner lining', would the fillings still come in an inner lining? (assuming that the option is for additional inner lining purchase)

    Answer : [Re] Inquiry for the item from ven****

    Dear Sir/Madam , our bean bags comes with an inner lining , but should you wish to buy an inner lining for your current bean bag , you could . Sorry for the late reply . Thank you and have a nice day ahead!

  • Question : What is the weight?Nov 11, 2016

    What is the weight?

    Answer : [Re] What is the weight?

    Hi. There is 2/4kg for the beads fillings which you can choose. Thanks for your enquiry.

  • Question : Bean Bag fillingsMay 03, 2016

    hi

    I have 2 square poufs to fill and i would like it firm. Can you please advise me how much to buy?
    Also can your inner lining be squeezed into the pouf sizes? Their sizes are - 35x45x45cm and 60x45x35cm.

    Would you be able to custom linings to that size? Thank you!

    Answer : [Re] Bean Bag fillings

    Hi, our inner linings are not customizable. You can probably get the 4kg one first and try?

★LUGGAGE BEST SELLER!!★ AVAILABLE IN 20/24/28 ABS/PC TSA HARD CASE TRAVEL DURABLE LUGGAGE!
★LUGGAGE BEST SELLER!!★ AVAILABLE IN 20/24/28 ABS/PC TSA HARD CASE TRAVEL DURABLE LUGGAGE!
Item Q&A
  • Question : Inquiry for the item from Col****Mar 08, 2019

    Can it be expanded?

    Answer : [Re] Inquiry for the item from Col****

    Dear Sir/Madam, yes for this series of luggages they are all expandable! Thank you and have an awesome day ahead !

★LUGGAGE BEST SELLER!!★ AVAILABLE IN 20/24/28 ABS/PC TSA ALUMINIUM SASH LUGGAGE
★LUGGAGE BEST SELLER!!★ AVAILABLE IN 20/24/28 ABS/PC TSA ALUMINIUM SASH LUGGAGE
Item Q&A
  • Question : Inquiry for the item from azp****Mar 05, 2019

    What's the weight 20/24/28

    Answer : [Re] Inquiry for the item from azp****

    Hi ,
    for the 20" it is 3.20kg
    for 24" it is 3.97kg
    for 28" it is 4.90kg

  • Question : Inquiry for the item from bes****Oct 19, 2018

    Beware this seller is a con. Staff from China. Very misleading saying the luggage was made from metallic aluminium hard shell turn out it was made in plastic and only the corner was made in harder case. That all. It is not what they mentioned the whole luggage made of hard metallic aluminium casing. Also, the casing has alot peel scratches keep con me to peel myself so in the end any mishap, they will push the blame to me and now they didn't want to refund me and keep holding me in hold. Justice should be arise. Please do not patronise this shop anymore. Con, misguided information. Totally unreliable. This shop should be banned! Awaiting for Qoo10 for further investigation! BEWARE AND BUY AT YOUR OWN RISK!!!!!

    Answer : [Re] Inquiry for the item from bes****

    新加坡人都这么没有素质吗,商品信息里都写的清清楚楚,如果全是铁的,不用种东西就超重了 还怎么那,你不用诋毁我,中国人怎么了,至少比你有素质。

    Question : [Re] Inquiry for the item from bes****

    Hahahaha if you think you China people are so good? Why are you in Singapore. Not staying living in China? I am going to print screen and sent to the social media about your company. And the picture posted in main stated all are aluminium and metal. Now twisted stories? If you can't take feedback how you going to have business? Anyway I am not full Singaporean. So don't trying to tarnished Singaporean reputation. Singaporean are of course better in any aspect compare to you. China there are good people. Unlike you. Is this a threat to me? That you saying Singaporean. I shall report to the authority and printscreen. Can't take remarks close your store better! And this is Singapore, English please!

    Answer : [Re] Inquiry for the item from bes****

    I don't think you have any class, from the way you replied, I think your class was no where. Talking about class or not. You should also go for some customer service lesson. And I didn't not bring down any China staff I was only pointing at you. Don't try to bring the whole country population down. Thank you very much.

    Question : [Re] Inquiry for the item from bes****

    Rimowa are all metal and I purchased from there already rather then your misleading introduction. Disguisted by your comments and trying very hard to defend your wrong doing. Talking about class again. Your class are merely NONE.

    Answer : [Re] Inquiry for the item from bes****

    This is Singapore, and English are international language. If you are trying to live in Singapore at least respect the Singaporean. Speak English as this is the criteria before you are coming. Not Chinese. I don't understand chinese. If not just go where part which suits you!

    Question : [Re] Inquiry for the item from bes****

    sorry

20 inch rod backpack shoulders rucksack universal wheel pull rod bags can stick box luggage
20 inch rod backpack shoulders rucksack universal wheel pull rod bags can stick box luggage
Item Q&A
  • Question : Inquiry for the item from wen****Feb 20, 2019

  • Question : Inquiry for the item from chw****Oct 13, 2018

  • Question : waterproofJul 14, 2018

    hi is the bag waterproof.. ? thanks.

    Answer : [Re] waterproof

    Is not waterproof

  • Question : Inquiry for the item from ilo****Jul 05, 2018

    hi seller. how to chose the colour ?

    Answer : [Re] Inquiry for the item from ilo****

    I'm sorry, I have already corrected, now you can choose a color

★WINNING★ WINTER FLEECE/SKI GLOVES/SMART TOUCH SCREEN GLOVES (FOR ALL KIDS/ADULT UNISEX SIZES!!)
★WINNING★ WINTER FLEECE/SKI GLOVES/SMART TOUCH SCREEN GLOVES (FOR ALL KIDS/ADULT UNISEX SIZES!!)
Item Q&A
  • Question : Inquiry for the item from 211****Feb 12, 2019

    How do I select smart touch gloves? There's no option for me to selection.

    Answer : [Re] Inquiry for the item from 211****

    Dear Sir/Madam , the gloves are currently out of stock super sorry !

    Question : [Re] Inquiry for the item from 211****

    Oh, thanks for your quick reply. Really appreciate it.

    Answer : [Re] Inquiry for the item from 211****

    Really sorry that it is out of stock! Thank you and have a nice day ahead!

  • Question : SizeJul 30, 2016

  • Question : -15Jul 26, 2016

★WINNING★ QUALITY HEAT PACK WARMER! HAND/BODY/TOE WARMER! LAST UP TO 8/18 HRS! INSTANT HEAT/PORTABLE
★WINNING★ QUALITY HEAT PACK WARMER! HAND/BODY/TOE WARMER! LAST UP TO 8/18 HRS! INSTANT HEAT/PORTABLE
Item Q&A
  • Question : Inquiry for the item from ama****Jan 25, 2019

    Hi. So if I buy 1 pack of body warmer, yoy will give me 4 pieces free so 10 pieces for $10 is it?

    Answer : [Re] Inquiry for the item from ama****

    Dear Sir/Madam , yes you are correct . if you buy a pack of 6 , you will be given 4 body warmers for free for $10! I hope this clears your doubts! Thank you and have an awesome day ahead!

  • Question : Inquiry from kum****Jan 12, 2019

    Hi, would like to purchase bulk stock. Are you able to send quotation for the following

    Heat pack warmer Hand - 250
    Heat pack warmer body - 250
    Lip balm - 100

    Thank you

    Regards
    J. Pradeep Kumar

    Answer : [Re] Inquiry from kum****

    hi do you want 250 packs or 250 individual pieces ? our normal packaging has 10 pieces in a pack for the warmers . quoted at $6 per pack and sorry we do not sell lip balm.

  • Question : Warmer combo?Oct 23, 2017

    Hi, what is warmer combo? Your listing is not clear.
    1) Does it mean a set of either 2x10 hand warmer, or 2x6 body warmer, or 2x5 toes warmer?
    2) If I select 1 qty of Hand warmer under "Type", and 1 qty Hand pack under "Warmer Combo", I'm getting THREE sets of 10 packs of Hand warmer, is it? Cant' I just buy TWO sets only under Combo price?
    Thanks.

    Answer : [Re] Warmer combo?

    Dear customer, the combo means if you want to purchase another warmer regardless of hand/body/toe, you will be eligible for a reduced price for the second option that you want. If you select 1 qty of hand warmer and under combo you select hand warmer as well, you will get a total of 2 packets of hand warmers. Hope that clarifies. Thank you.

  • Question : Inquiry related delivery from jos****Oct 22, 2017

  • Question : Phone Number Not In UseOct 20, 2017

    Hi, I tried to call you on 6438-2922 but the number is not in use.

    Answer : [Re] Phone Number Not In Use

    Hi, do try calling this number at 64813393 or drop me an email at tricia@winningmktg.com

+View all Notice, FAQ, Q&A >>
★CAMPING NEEDS★ MESS TIN x2/SOLID FUEL x8PCS/BURNER/STAINLESS STEEL MUG! CAMPING ESSENTIALS!
★CAMPING NEEDS★ MESS TIN x2/SOLID FUEL x8PCS/BURNER/STAINLESS STEEL MUG! CAMPING ESSENTIALS!
Item Q&A
  • Question : Inquiry for the item from tea****Dec 18, 2018

    I would like to purchase solid fuel, mass tin and burner. Can I check if there's still selling of the set of 3?

    Also I would like to collect on the store but there's no option on self collection and do I still have to pay the delivery fees?

    Answer : [Re] Inquiry for the item from tea****

    Dear Sir/Madam,
    sorry please give me 30 mins to update the listing . Please check back the listing in 30mins sorry for the inconvinence caused.
    Thank you and have a great day!

  • Question : shipping chargesJun 24, 2017

    Hi, can i ship the set of three items (mess tins, burner and solid fuel) together with tent pegs, hammer and glow light under 1 shipping charge? If yes, how can to do it?

    Answer : [Re] shipping charges

    Hi, you have selected store pick up for all right? Your items are ready for collection at our head office located in Yishun Industrial Park A #03-13. If you want to opt for delivery, do click on this link and purchase the Qxpress and we will ship to you your items accordingly. http://list.qoo10.sg/item/WINNINGMARKETING-TOP-UP-CHARGES-FOR-QXPRESS-COURIER-DELIVERY-SERVICE/425855506

  • Question : solid fuel price?May 23, 2017

    your solid fuel price in selection area is $5.50 not $2.75

    Answer : [Re] solid fuel price?

    Dear customer. Apologies for the error. Do check back in awhile and we will update the price accordingly.

  • Question : [About Item] Related InquiriesMar 04, 2017

    Hi, if i buy online via q0010: mess tin, burner & fuel set and blue poly tarp, can i collect all at hougang mall? Thanks

    Answer : [Re] [About Item] Related Inquiries

    Hi. Apologies but store collection only available at our Chinatown outlet.

  • Question : Items in Hougang Mall OutletJan 23, 2017

    Hello there,

    Understand that Winning has an outlet in Hougang Mall, I was wondering if the stores carries camping accessories suh as mess tins and etc. Otherwise, please advise which outlet should I visit for a wider variety of camping accessories.

    Thank you,
    Jolene

    Answer : [Re] Items in Hougang Mall Outlet

    Hi Jolene, all our outlets carries most of our camping accessories. You can head to any outlets to your convenience. Thank you and have a great day ahead.

+View all Notice, FAQ, Q&A >>
★WINNING 3 in 1 DELUXE THERMAL WEAR(LYCRA+WOOL+COTTON)★ Local in-stocks! Fast Delivery!
★WINNING 3 in 1 DELUXE THERMAL WEAR(LYCRA+WOOL+COTTON)★ Local in-stocks! Fast Delivery!
Item Q&A
  • Question : Inquiry for the item from rya****Nov 26, 2018

    I see cotton as one of the materials. what is the percentage of it? is this suitable for hiking where perspiration might make it wet?

    Answer : [Re] Inquiry for the item from rya****

    Sweat wet, this is warm, now break code

    Question : [Re] Inquiry for the item from rya****

    seriously dont understand your answer. is there cotton in the thermal?

    Answer : [Re] Inquiry for the item from rya****

    Dear Sir/Madam
    Sorry for the reply ,
    it depends on if you sweat alot different people have different types of body so i might not want to suggest if it is suitable for you but the cotton would definitely get wet due to it being made up of cotton.

    Question : [Re] Inquiry for the item from rya****

    Ok thanks, i just wish to check if the material is cotton. If it is then it is not suitable for hiking but suitable as a normal day wear or sleep. I already have one set purchased from Winning.

    Answer : [Re] Inquiry for the item from rya****

    Dear Sir/Madam ,
    yes it is probably not suitable for hiking.
    If you want a set for hiking may i suggest that you head to our nearest outlet to take a look? our staff are well trained and will be able to handle your questions and will give you the best item for your needs.
    Thank you and have a nice day.

  • Question : Inquiry for the item from ais****Nov 17, 2018

    Hi seller,
    When will you restock lycra wool thermal ladies set size XL and bottom size XL?
    You mentioned have new better thermal wear for negative 20degc, please you sell in Qoo10?

    Answer : [Re] Inquiry for the item from ais****

    抱歉,暂时没有

  • Question : 3 in 1 Deluxe Thermal WearApr 14, 2018

  • Question : Inquiry for the item from may****May 17, 2017

    does it stand -10degree?

    Answer : [Re] Inquiry for the item from may****

    Hi. Yes the lycra wool material can go sub zero temperatures. However, we have a new material in our outlets which can keep you warmer. You can drop by any of our outlets to have a look.

  • Question : Can your product stand -20?Oct 02, 2016

    What size for women 158, 50 kegs? And men 70kgs and high 170cm. Thanks

    Answer : [Re] Can your product stand -20?

    Hi, for -20, i would actually suggest that you visit our store and take a look at our latest arrivals for the thermal wear. It would be more suitable and would definitely keep you warmer.

+View all Notice, FAQ, Q&A >>
★WINNING LUGGAGE★ TRAVIS SERIES 20/24/28 inch Durable ABS Expandable Light-weight with 360° wheels
★WINNING LUGGAGE★ TRAVIS SERIES 20/24/28 inch Durable ABS Expandable Light-weight with 360° wheels
Item Q&A
  • Question : Inquiry for the item from ala****Dec 01, 2018

    Hi. Unable to open the luggage despite putting correct password. How to resolve? Thanks

    Answer : [Re] Inquiry for the item from ala****

    Dear Sir/Madam
    Which outlet of ours are closest to you?
    What size did you get?
    What colour did you get?
    May i know all these please.
    Sorry for the inconvenience caused.

  • Question : Inquiry related delivery from Tia****Nov 07, 2018

    If I buy today, can the luggage delivered on this Fri as I need it urgently?

    Answer : [Re] Inquiry related delivery from Tia****

    今天上午10am 之前订购,可以今天送出

  • Question : Inquiry for the item from jos****Nov 03, 2018

    Hi, does the 20inch luggage comes with tsa lock? Thanks

    Answer : [Re] Inquiry for the item from jos****

    你好,这一款不带tsa 锁

  • Question : Inquiry related delivery from siv****Oct 23, 2018

    How long will it take to deliver to my house? I need it by 29 October

    Answer : [Re] Inquiry related delivery from siv****

    Qxpress 配送,2~3天

  • Question : 星期一或二送到Oct 18, 2018

    我想问 如果我要星期一或二送到,要星期几买呢?因为其他天没有人在家签收。

    Answer : [Re] 星期一或二送到

    今天十点之前购买可以今天出货,明天或者周一就能送达。不然周末休息没有发货,只能周一发货。谢谢

+View all Notice, FAQ, Q&A >>