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Q & A Lists
Item Question & Answer
(Brand New) Huawei P30 Lite l Samsung Galaxy A50 l Oppo Reno Z(Telco) / 1 or 2 Years SG Warranty
(Brand New) Huawei P30 Lite l Samsung Galaxy A50 l Oppo Reno Z(Telco) / 1 or 2 Years SG Warranty
Item Q&A
  • Question : Inquiry related delivery from ngc****Jul 20, 2019

    If order now how fast delivery?

    Answer : [Re] Inquiry related delivery from ngc****

    It takes 3-5 working days

    Question : [Re] Inquiry related delivery from ngc****

    Bro can self collect today ?

    Answer : [Re] Inquiry related delivery from ngc****

    yes welcome before7

  • Question : Inquiry for the item from den****Jul 19, 2019

  • Question : Inquiry for the item from lim****Jul 08, 2019

    Jiawei P30 lite can download google or googleplay?

    Answer : [Re] Inquiry for the item from lim****

    It is preinstalled no need further downloading

  • Question : Inquiry for the item from mic****Jul 08, 2019

  • Question : Inquiry for the item from jac****Jul 07, 2019

+View all Notice, FAQ, Q&A >>
(Local set) Nintendo Switch Console System // Neon // Grey // Local 1 Year Warranty
(Local set) Nintendo Switch Console System // Neon // Grey // Local 1 Year Warranty
Item Q&A
Clear Tempered Glass Screen Protector For Samsung A7 2018
Clear Tempered Glass Screen Protector For Samsung A7 2018
Item Q&A
  • Question : Inquiry for the item from Gem****Jul 19, 2019

    Hi Seller,
    I want to purchase both tempered glass protector and simple case for a Samsung A7 (2018). Can you please provide pics of your shock-proof case as per listed "add-on" item? Need to know what I'm buying.

    Thanks in advance =)

    Answer : [Re] Inquiry for the item from Gem****

    The shockproof case as per photo in the add-on listing. It has airbags on four corner

Clear Tempered Glass Screen Protector for Huawei MediaPad T3
Clear Tempered Glass Screen Protector for Huawei MediaPad T3
Item Q&A
(Local Official Warranty) Huawei mate20 Pro l mate20 X 6+128GB (2 Years Huawei Singapore Warranty)
(Local Official Warranty) Huawei mate20 Pro l mate20 X 6+128GB (2 Years Huawei Singapore Warranty)
Item Q&A
  • Question : Inquiry for the item from vin****Jul 19, 2019

  • Question : Inquiry for the item from bil****Jul 04, 2019

  • Question : Inquiry related delivery from xuh****Jun 18, 2019

    Hi, i ordered mate20 pro, at june 13. when can i collect?

    Answer : [Re] Inquiry related delivery from xuh****

    Sorry to missed out ur message, we will call you this week to pick up when stock reach apologise on its delay

    Question : [Re] Inquiry related delivery from xuh****

    any update for the collection?

    Answer : [Re] Inquiry related delivery from xuh****

    Yes we had stock but your voucher was expired, the order become missing from our list, needed you to kindly contact q10 to extend the voucher and proceed with collection

    Question : [Re] Inquiry related delivery from xuh****

    why voucher expired? all is already paid on june13.

    Answer : [Re] Inquiry related delivery from xuh****

    Ya i just noticed now when you text me i couldn’t find the voucher, you may email q10 and they can immediately reinstate back so you may collect the parcel tmr?

    Question : [Re] Inquiry related delivery from xuh****

    Qoo10 said voucher is solved. when can i collect?

    Answer : [Re] Inquiry related delivery from xuh****

    You can come anytime between 10-7

  • Question : Inquiry for the item from ten****Jun 13, 2019

  • Question : Inquiry for the item from sti****Jun 14, 2019

    Still can use android system?

    Answer : [Re] Inquiry for the item from sti****

    Yes

+View all Notice, FAQ, Q&A >>
(Bluetooth Version) Samsung Galaxy Watch 42mm / 46mm (1 Year Samsung Local Warranty)
(Bluetooth Version) Samsung Galaxy Watch 42mm / 46mm (1 Year Samsung Local Warranty)
Item Q&A
  • Question : Inquiry for the item from cra****Jul 17, 2019

    Hi, if i go down to store to buy. Will it still be 338 and with local warranty? Or does this applies for online purchases only?

    Answer : [Re] Inquiry for the item from cra****

    Only for online purchase, at store different price

    Question : [Re] Inquiry for the item from cra****

    Ok noted! I will buy now

    Answer : [Re] Inquiry for the item from cra****

    Thank you

    Question : [Re] Inquiry for the item from cra****

    Sorry just one more qns. Can i order today 17 jul and collect tmr 18 jul at ur shop?

    Answer : [Re] Inquiry for the item from cra****

    Yes why not

    Question : [Re] Inquiry for the item from cra****

    Great! Have alr purchased and will be coming down tmr to collect. Thanks

    Answer : [Re] Inquiry for the item from cra****

    Sure welcome

  • Question : Inquiry for the item from wei****Jun 15, 2019

    Does this work with hua wei mate 20 pro phone? The warranty is by Samsung?

    Answer : [Re] Inquiry for the item from wei****

    Yes it works, warranty is by samsung singapore 1 year only

    Question : [Re] Inquiry for the item from wei****

    Thx. Just ordered

    Answer : [Re] Inquiry for the item from wei****

    Sure thank you

  • Question : Inquiry for the item from war****Jun 11, 2019

    Can I self collect today?, is the rose gold version stock available?

    Answer : [Re] Inquiry for the item from war****

    Yes welcome we open until 7pm

  • Question : Inquiry for the item from geo****Jun 11, 2019

    Hi, is 46mm Instocks? If I order today, when can I receive?

    Answer : [Re] Inquiry for the item from geo****

    Yes, today we can ship out so u get it tmr onwards

    Question : [Re] Inquiry for the item from geo****

    Great. Will purchase now.

    Answer : [Re] Inquiry for the item from geo****

    Is with local Samsung warranty right

    Question : [Re] Inquiry for the item from geo****

    Yes by singapore samsung only

  • Question : Inquiry from hap****Jun 08, 2019

+View all Notice, FAQ, Q&A >>
(Brand New SG Set) iPhone XR  / Face ID / 6.1 inch Display / 1 Year Apple SG Warranty
(Brand New SG Set) iPhone XR / Face ID / 6.1 inch Display / 1 Year Apple SG Warranty
Item Q&A
  • Question : Inquiry for the item from ant****Jul 17, 2019

  • Question : Inquiry for the item from jko****Jul 14, 2019

    so can collect in shop tmr ?

    Answer : [Re] Inquiry for the item from jko****

    Yes pls come after 5pm and place order first now to reserve

  • Question : Inquiry for the item from jko****Jul 14, 2019

    what color 64gb available for collection today

    Answer : [Re] Inquiry for the item from jko****

    Today we are close unfortunately

    Question : [Re] Inquiry for the item from jko****

    how abt tomorrow for collection.
    this is brand new seals non activated, 1 yr apple warranty right

    Answer : [Re] Inquiry for the item from jko****

    Brand new open sealed warranty activated less than 1 mth as per describe

  • Question : Inquiry for the item from des****Jul 14, 2019

    What are the color in stock now?

    Answer : [Re] Inquiry for the item from des****

    For which gb

    Question : [Re] Inquiry for the item from des****

    64gb

    Answer : [Re] Inquiry for the item from des****

    What color do you prefer?

    Question : [Re] Inquiry for the item from des****

    Red or blue

    Answer : [Re] Inquiry for the item from des****

    Yes you can order there is incoming tomorrow we can ship it out on tuesday morning

  • Question : Inquiry for the item from pud****Jul 13, 2019

+View all Notice, FAQ, Q&A >>
(Brand New Local Set) Samsung Galaxy A10 2019 2GB+32GB l 1 Year Samsung Singapore Warrnaty
(Brand New Local Set) Samsung Galaxy A10 2019 2GB+32GB l 1 Year Samsung Singapore Warrnaty
Item Q&A
  • Question : Inquiry for the item from emi****Jul 17, 2019

    Hi,

    Does your set have dual sim + different slot for expansion card?
    And its 4g? And the other sim can do 3g?
    Thank you.

    Answer : [Re] Inquiry for the item from emi****

    It is dual sim, as for expansion i cant check as all our stocks are sealed

  • Question : Inquiry related delivery from yun****Jul 08, 2019

    Hi , if I purchase today can I self collect today?

    Answer : [Re] Inquiry related delivery from yun****

    Today can’t all stocks have been shipped out, new incoming on wednesday only

    Question : [Re] Inquiry related delivery from yun****

    Okay noted with thanks. :)

    Answer : [Re] Inquiry related delivery from yun****

    Thx

  • Question : Inquiry for the item from pdr****Jul 06, 2019

    Hi, this is a10 galaxy support dual nano? Or single sim?

    Answer : [Re] Inquiry for the item from pdr****

    Dual sim

  • Question : Inquiry for the item from etc****Jul 06, 2019

  • Question : Inquiry related delivery from ngc****Jul 01, 2019

    Bro order today can send out tomorrow thank?

    Answer : [Re] Inquiry related delivery from ngc****

    Wed only, today all stocks sold, new stock come wednesday

+View all Notice, FAQ, Q&A >>
(Local) Huawei Nova 3i 4+128GB l Samsung Galaxy A30A50 4+64GB (1 or 2 Years  Local Warranty)
(Local) Huawei Nova 3i 4+128GB l Samsung Galaxy A30A50 4+64GB (1 or 2 Years Local Warranty)
Item Q&A
  • Question : Inquiry for the item from jef****May 07, 2019

  • Question : Inquiry for the item from Rec****May 31, 2019

    Hi seller, for A30, if i add on for the tempered glass, will the shop be able to paste it on the device for me? Thanks

    Answer : [Re] Inquiry for the item from Rec****

    Yes can

  • Question : Inquiry for the item from cal****May 28, 2019

  • Question : Inquiry for the item from hon****May 28, 2019

    is samsung A 30 local ?set

    Answer : [Re] Inquiry for the item from hon****

    is the samsung A30 local set?

    Question : [Re] Inquiry for the item from hon****

    Yes of course

  • Question : Inquiry for the item from Mh5****May 24, 2019

    Hi do your A7 and A30 both come with headphones and charger?

    Answer : [Re] Inquiry for the item from Mh5****

    Both brand new with standard items inside the box include charger, i can’t remember if a30 have any handsfree, item sealed we can’t open to check

    Question : [Re] Inquiry for the item from Mh5****

    Ok thanks.

    Answer : [Re] Inquiry for the item from Mh5****

    Welcome

+View all Notice, FAQ, Q&A >>
(Telco) Google Pixel 3 / Pixel 3 XL with Local Warranty
(Telco) Google Pixel 3 / Pixel 3 XL with Local Warranty
Item Q&A
TPU Transparent Soft Case for Xiaomi Mi 5
TPU Transparent Soft Case for Xiaomi Mi 5
Item Q&A
  • Question : Inquiry for the item from che****Jul 14, 2019

Clear Tempered Glass Screen Protector for Amazon Kindle Fire HD 8
Clear Tempered Glass Screen Protector for Amazon Kindle Fire HD 8
Item Q&A
  • Question : Inquiry for the item from shi****Jul 07, 2019

(Local Set) Samsung Galaxy Tab S5e (10.5) 2019 | 64GB or 128GB | WiFi or LTE + WiFi
(Local Set) Samsung Galaxy Tab S5e (10.5) 2019 | 64GB or 128GB | WiFi or LTE + WiFi
Item Q&A
  • Question : Inquiry for the item from dl_****Jul 10, 2019

    Will get one set too since it comes with free book cover

    Answer : [Re] Inquiry for the item from dl_****

    Sure thank tou

    Question : [Re] Inquiry for the item from dl_****

    Can u don't unseal my box since I ordered the tempered glass also. Will apply the tempered glass on my own

    Answer : [Re] Inquiry for the item from dl_****

    Yes we won’t open

  • Question : Inquiry for the item from 261****Jul 10, 2019

    This item comes with the free book cover like the other sellers with local Samsung warranty?

    Answer : [Re] Inquiry for the item from 261****

    Yes

    Question : [Re] Inquiry for the item from 261****

    Ok putting in my order since you are giving the free book cover too.

    Answer : [Re] Inquiry for the item from 261****

    Thank you

  • Question : Inquiry for the item from gar****Jul 10, 2019

  • Question : Inquiry for the item from dl_****Jul 10, 2019

    Is this item sealed in original packaging? Or the firmwrap/plastic is open up before?

    Answer : [Re] Inquiry for the item from dl_****

    Sealed

(Brand New Telco Set) Samsung Galaxy S10e 6GB + 128GB  (1 Year Samsung Local Warranty)
(Brand New Telco Set) Samsung Galaxy S10e 6GB + 128GB (1 Year Samsung Local Warranty)
Item Q&A
  • Question : Inquiry for the item from 240****Jul 10, 2019

    Sealed set?

    Answer : [Re] Inquiry for the item from 240****

    No this is telco open sealed

    Question : [Re] Inquiry for the item from 240****

    I see. thanks.

    Answer : [Re] Inquiry for the item from 240****

    for black s10e got ready stock?

    Question : [Re] Inquiry for the item from 240****

    Yes

  • Question : Inquiry for the item from gar****Jul 10, 2019

Back Tempered Glass Screen Protector for Apple iPhone XS
Back Tempered Glass Screen Protector for Apple iPhone XS
Item Q&A
(Brand New Telco Set) Huawei P30 Pro 8GB + 256GB (Huawei local warranty)
(Brand New Telco Set) Huawei P30 Pro 8GB + 256GB (Huawei local warranty)
Item Q&A
  • Question : Inquiry for the item from The****Jul 10, 2019

  • Question : Inquiry for the item from 237****Jun 20, 2019

  • Question : Inquiry for the item from ome****Jun 15, 2019

  • Question : Inquiry for the item from ngi****May 28, 2019

  • Question : Inquiry for the item from wei****May 31, 2019

+View all Notice, FAQ, Q&A >>
(Brand New Telco Set) Samsung Galaxy S10 l S10 Plus 8GB + 128GB  (1 Year Samsung Local Warranty)
(Brand New Telco Set) Samsung Galaxy S10 l S10 Plus 8GB + 128GB (1 Year Samsung Local Warranty)
Item Q&A
  • Question : Inquiry for the item from nic****Jul 10, 2019

    Hi, if i self collect the phone in your shop can i get the tax refund?

    Answer : [Re] Inquiry for the item from nic****

    No tax refund all prices are nett

  • Question : Inquiry for the item from 237****Jul 10, 2019

    Interested in the S10+ Black 128GB. Do you hv ready stock & is it a sealed or opened set?
    When does the warranty start?

    Answer : [Re] Inquiry for the item from 237****

    Yes ready, sealed open, warranty start less than 1 mth

  • Question : Inquiry for the item from yon****Jul 09, 2019

    What is inside the box? Accessories such as?

    Answer : [Re] Inquiry for the item from yon****

    Akg earpiece, charger, free case, sim ejector tool, otg adaptor

  • Question : Inquiry for the item from arm****Jul 04, 2019

  • Question : Inquiry related delivery from 238****Jun 25, 2019

+View all Notice, FAQ, Q&A >>
(Telco) Oppo Reno 256GB ROM 6.4in 8GB RAM (2 Years Oppo Singapore Warranty)
(Telco) Oppo Reno 256GB ROM 6.4in 8GB RAM (2 Years Oppo Singapore Warranty)
Item Q&A
  • Question : Inquiry for the item from Zha****Jul 09, 2019

    Hi Is the box of this item sealed when I received?

    Answer : [Re] Inquiry for the item from Zha****

    Yes

  • Question : Inquiry for the item from sal****Jun 15, 2019

  • Question : Inquiry for the item from Ast****Jun 07, 2019

    Hi, is this local set? Or export set?

    Answer : [Re] Inquiry for the item from Ast****

    Local

    Question : [Re] Inquiry for the item from Ast****

    Basic model? 6.6 screen or 6.4 screen?

    Answer : [Re] Inquiry for the item from Ast****

    Basic

  • Question : Inquiry for the item from 211****Jun 07, 2019

    Please add the line that says this is model that comes with Snapdragon 710 and NOT the 855, thank you.

    Answer : [Re] Inquiry for the item from 211****

    Hi thx for recommendation, will inform q10 to update it

  • Question : Inquiry for the item from gmd****Jun 03, 2019

+View all Notice, FAQ, Q&A >>
TPU Transparent Soft Case for Xiaomi Redmi 7
TPU Transparent Soft Case for Xiaomi Redmi 7
Item Q&A
  • Question : Inquiry for the item from jjs****Jul 07, 2019

    Bro the cover for redmi 7A same as 7?

    Answer : [Re] Inquiry for the item from jjs****

    Redmi u

    Question : [Re] Inquiry for the item from jjs****

    Case Redmi 7 and 7A is the same?

    Answer : [Re] Inquiry for the item from jjs****

    No it is not

(Local) Huawei Nano Memory NM Card 90MB/s (128GB | 256GB)
(Local) Huawei Nano Memory NM Card 90MB/s (128GB | 256GB)
Item Q&A
  • Question : Inquiry for the item from joy****Jul 06, 2019

    How to apply $12 coupon and where to get?

    Answer : [Re] Inquiry for the item from joy****

    Sorry for this you will need to check with q10 directly

  • Question : Inquiry for the item from tho****Apr 15, 2019

(Local) Google Home Speaker
(Local) Google Home Speaker
Item Q&A
  • Question : Inquiry for the item from mik****Jul 06, 2019

    Hi seller,

    Is this a Singapore set with 3 pin plug (i.e. not US set)?
    Thanks

    Answer : [Re] Inquiry for the item from mik****

    Yes singapore sets 3 pin plug

(Telco) Samsung Galaxy Note 9 128GB
(Telco) Samsung Galaxy Note 9 128GB
Item Q&A
  • Question : Inquiry for the item from jia****Jul 06, 2019

    Hi, is your note 9 battery 3300mah or 4000mah? Confusing as your ad details are not consistent.

    Answer : [Re] Inquiry for the item from jia****

    4000mah

  • Question : Inquiry for the item from joa****May 28, 2019

    Hi,

    Is this a brand new set with local Samsung warranty?

    Answer : [Re] Inquiry for the item from joa****

    Yes brand warranty by samsung singapore only

  • Question : Inquiry for the item from jia****May 15, 2019

    Hi, is this a local set?

    Answer : [Re] Inquiry for the item from jia****

    Yes

Clear Tempered Glass Screen Protector for Oppo A77
Clear Tempered Glass Screen Protector for Oppo A77
Item Q&A
  • Question : Inquiry for the item from kar****Jul 05, 2019

    Hi, is the tempered glass for oppo a77 with glue only on around the sides? I don't want something that is fully glued on.

    Answer : [Re] Inquiry for the item from kar****

    Glue on entire screen, not full screen will leave gaps on corner

Privacy TPU Screen Protector Film for Samsung Galaxy S10
Privacy TPU Screen Protector Film for Samsung Galaxy S10
Item Q&A
  • Question : Inquiry from ais****Jul 04, 2019

    Hi Can i walk in and purchase?

    Answer : [Re] Inquiry from ais****

    Yes

  • Question : Inquiry related return and exchange from jtl****Jun 07, 2019

    hi seller

    the case that i bought as a package with the screen protector doesnt work well. it causes the screen protector to pop up. now there are dust under screen protector which means i need to purchase another new one. i like to refund the case or exchange it for a better case which is screen friendly. pls help!

    Answer : [Re] Inquiry related return and exchange from jtl****

    What was your order number

    Question : [Re] Inquiry related return and exchange from jtl****

    127190101

    Answer : [Re] Inquiry related return and exchange from jtl****

    wait, its 296699644

    Question : [Re] Inquiry related return and exchange from jtl****

    My warehouse will call you shortly

    Answer : [Re] Inquiry related return and exchange from jtl****

    hi, can i get an update pls? i like to come down to your shop over the weekend to exchange/refund the case.

    Question : [Re] Inquiry related return and exchange from jtl****

    Did my warehouse call you earlier regarding this?

    Answer : [Re] Inquiry related return and exchange from jtl****

    someone called and understood the issue and said he is going to speak to his boss but never called me back.

    Question : [Re] Inquiry related return and exchange from jtl****

    Oh he got some duty and went out, ya you can bring it down to our store for exchange or refund no problem

  • Question : Inquiry for the item from bre****May 26, 2019

    Is there a hole on the screen protector for the front camera so that it's not covering it?

    Answer : [Re] Inquiry for the item from bre****

    Yes

Clear Tempered Glass Screen Protector For Redmi 7
Clear Tempered Glass Screen Protector For Redmi 7
Item Q&A
  • Question : Inquiry for the item from 212****Jul 03, 2019

  • Question : Inquiry for the item from tan****May 25, 2019

    Hi seller, is this full coverage?

    Answer : [Re] Inquiry for the item from tan****

    No

(Loca Setl) Google Home Mini
(Loca Setl) Google Home Mini
Item Q&A
  • Question : Inquiry for the item from fad****Jul 01, 2019

    Hi any difference between the us and local version except for warranty?

    Answer : [Re] Inquiry for the item from fad****

    Charger difference

  • Question : Inquiry for the item from shy****Jun 25, 2019

    How do I get the google home mini and chromecast deal at $89 as advertised?

    Answer : [Re] Inquiry for the item from shy****

    Sorry that was set by q10 we are not sure on that

  • Question : Inquiry for the item from uis****Apr 18, 2019

    Local set with 3-pin plug and Singapore 1 year warranty?

    Answer : [Re] Inquiry for the item from uis****

    Yes

Back Camera Lens Tempered Glass Screen Protector For Iphone X / XS
Back Camera Lens Tempered Glass Screen Protector For Iphone X / XS
Item Q&A
  • Question : Inquiry from shu****Jun 29, 2019

    Hi, i ordered the item this wk and received it within 2 days.. it came with a box, everything was alright but there is a crack in the iphone xs camera protection lens..

    Answer : [Re] Inquiry from shu****

    Hi sorry about this is it convenient to take a photo so that we can proceed with replacement

    Question : [Re] Inquiry from shu****

    Hi pls see attached for the hairline crack

    Answer : [Re] Inquiry from shu****

    What is your order number?

    Question : [Re] Inquiry from shu****

    Hi pls refer to the attached thks..

    Answer : [Re] Inquiry from shu****

    Okay noted will arrange tmr

    Question : [Re] Inquiry from shu****

    Thank you!

    Answer : [Re] Inquiry from shu****

    Welcome

(Brand New SG Set) iphone XS XS MAX / 1 Year Apple Singapore Warranty
(Brand New SG Set) iphone XS XS MAX / 1 Year Apple Singapore Warranty
Item Q&A
  • Question : Inquiry for the item from bae****Jun 30, 2019

  • Question : Inquiry for the item from ste****Jun 22, 2019

    Greetings!
    If I order the phone with tempered glass, is it possible for you to stick them before you send? Thank you.

    Answer : [Re] Inquiry for the item from ste****

    Yes we can assist not an issue

    Question : [Re] Inquiry for the item from ste****

    Thank you. I'll proceed with the order.

    Answer : [Re] Inquiry for the item from ste****

    Thank you

  • Question : Inquiry for the item from bea****Jun 08, 2019

    Does it come with the iPhone earphone?

    Answer : [Re] Inquiry for the item from bea****

    Yes of course

  • Question : Inquiry related delivery from ina****May 29, 2019

    If i order now can i have the phone tomorrow? How fast is the shipping

    Answer : [Re] Inquiry related delivery from ina****

    For shipping is 3-5 working days

  • Question : Inquiry for the item from fai****May 29, 2019

    Hi. The iPhone XS 64gb gold or grey available ? Activated set?

    Answer : [Re] Inquiry for the item from fai****

    Yes, activated set

    Question : [Re] Inquiry for the item from fai****

    How Long is the activation ?

    Answer : [Re] Inquiry for the item from fai****

    Less than 2 weeks

+View all Notice, FAQ, Q&A >>
Clear Tempered Glass Screen Protector For Google Pixel 3
Clear Tempered Glass Screen Protector For Google Pixel 3
Item Q&A
  • Question : Inquiry for the item from go.****Jun 29, 2019

    Hello (: do you sell protectors for the back of a Pixel 3 phone?

    Answer : [Re] Inquiry for the item from go.****

    No