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Q & A Lists
Item Question & Answer
Japanese Door Curtain Home Restaurant Door Curtain Linen Noren Doorway Room Divider Curtain Panel
Japanese Door Curtain Home Restaurant Door Curtain Linen Noren Doorway Room Divider Curtain Panel
Item Q&A
  • Question : Inquiry for the item from khi****Nov 19, 2018

    Dear seller, may I ask if the Curtain come with hanger ? Thank you

    Answer : [Re] Inquiry for the item from khi****

    Dear Customer,

    FYI...the curtain come without hanger.

  • Question : Inquiry for the item from jie****Nov 10, 2018

  • Question : Pic for referenceNov 07, 2018

    Front

    Answer : [Re] Pic for reference

    That was back.
    Front attached.

    Question : [Re] Pic for reference

    Hello, for the case please return to below address via singapore registered mail, we will back to you the solution upon verify condition after received.

    Attn:Mrs YeHanLu
    Address:No. 116, JianDe QianTan HouShanWan, HangZhou, Zhe Jiang, China 311602
    H/P: +86 15805811413
    Office: 64172483

    Answer : [Re] Pic for reference

    Hi to send back to you I need waste shipping fees....
    Is there other better solution now? I need this urgent and was happy to receive.
    It can u give me some refund of this item for the defects as I need to use now.
    The. I can order another new one from u again.

    Hope ur staff could check the fabric before send out.....disappointing. I hv another order on the way. Really like ur products. Hope u hv better service.

    Hope to hear gd news from u soon. Thks:)

    Question : [Re] Pic for reference

    Hello Jaclyn,

    Good morning.
    Understand your concerns, are you ok to refund back $6.0, Do let men know if have more concerns or questions
    .look forward to hear from you soon.

    Answer : [Re] Pic for reference

    Hi morning Thks for ur prompt reply!
    The curtain is around $30 and half of it it's affected quite obvious at the front. It is ok if $10?
    Does the material always have this kind of issue?

    Question : [Re] Pic for reference

    Hello, alright, agree to refund $10.
    to respond your question "Does the material always have this kind of issue?" we will need the item for validation.

    Answer : [Re] Pic for reference

    Thanks so much for ur great service ! Will give u gd review :)

    Question : [Re] Pic for reference

    Thank you. we have proceed to refund the money to your account, contact us anytime if have any question or need help,
    Have a nice day!

  • Question : EnquiryJul 25, 2018

    Hi seller, do u hv dc049 ,90cm beige instead of white?

    Answer : [Re] Enquiry

    Hello, yes, in stock, and for your info the fabric color is natural linen color, not white

    Question : [Re] Enquiry

    Ok Thks! Abt how long can we receive? Does it comes wif rod?

    Answer : [Re] Enquiry

    Hi, for delivery normally it take 5-8days after dispatched, and rod does not included

  • Question : Curtain RodJul 13, 2018

    Hi do you sell the Curtain Rod as well? If so, how do I add it to my cart?

    Answer : [Re] Curtain Rod

    Hello, we do not sell the rod due to oversize, thanks!

+View all Notice, FAQ, Q&A >>
Dramatic High Low Cocktail Organza Dresses Feather Maxi Dresses Wedding Guest Party Homecoming Dress
Dramatic High Low Cocktail Organza Dresses Feather Maxi Dresses Wedding Guest Party Homecoming Dress
Item Q&A
  • Question : Inquiry for the item from jia****Nov 19, 2018

    Hi seller, which size does your photo models wear?

    Answer : [Re] Inquiry for the item from jia****

    Hi, FYI...M

  • Question : item and deliveryAug 27, 2018

    Hi, want to check if you can provide the front and back length measurement for this : SKU: DTM-HL-062

    My waist is 83 cm... you think its safe to buy the size indicated in your measurement table. Also please advise how long is delivery to singapore.

    Thank you

    Answer : [Re] item and delivery

    Dear Customer,

    Thank you for contacting us.
    Yes...pls select the size closest to your measurement, for delivery to singapore normally it take 5-7 business days after dispatched.
    and to be informed currently we do not have details on invidiual length for front and back.


    Do let me know if you have further question or need help. thanks
    !

    Best Regards...Dean

    Question : [Re] item and delivery

    how long do you take to despatch. I need it by 1st week sept

    Answer : [Re] item and delivery

    Hello, for delivery normally it take 5-8 business days fter dispatched, order tomorrow, expect to by end of 1st week sept. thanks!

    Best Regards...Dean

  • Question : Inquiry for the item from hui****Jul 05, 2018

    Hi,

    1. For dress item 18, is the lace part a see-thru lace? Or is there another layer of satin cloth?

    2. My height is 160 and weigh is 45kg. Do I buy S or XS?

    Answer : [Re] Inquiry for the item from hui****

    Hi lace part hv another layer of tulle, for size selection pls refer to our size chart for reference, thanks

  • Question : make-to-measureJan 08, 2018

    Talking so bloody much about male-to-measure and even wasting time providing pictures/table explaining...you are
    just trying to made you web page looks nice but unable to provide service......................Not even a single piece of your dress can provide "make -to-measure" service....Worst SERVICE i have ever come across !!!!!

    Answer : [Re] make-to-measure

    Hello, are you contacting us before, we do not have records on your questions.

  • Question : Inquiry for the item from eun****Oct 05, 2017

    我身高 1。58m, 体重54kg, 现穿US6号。我该买哪个码? Thanks.

    Answer : [Re] Inquiry for the item from eun****

    Hi seller,

    I'm 1.58m weight 54kg. Currently wear US 6 size. May I know which size should i order? Hip is not an issue as I intend to purchase A line type. Many thanks!

    Question : [Re] Inquiry for the item from eun****

    Hello, please provide measurement details or you can refer to size chart for reference. thanks!

+View all Notice, FAQ, Q&A >>
Funny Cartoon Embroidery Kit Pooh Bear Winnie The Pooh Cross Stitch Kits Collection
Funny Cartoon Embroidery Kit Pooh Bear Winnie The Pooh Cross Stitch Kits Collection
Item Q&A
  • Question : Inquiry for the item from the****Nov 17, 2018

    Hi, I would like to order A945. How do I go about purchasing it?

    Answer : [Re] Inquiry for the item from the****

    Dear Customer,

    your can order from below link:
    https://www.qoo10.sg/g/413758635

    Do let me know if have any furhter question or need help.

    Best Regards...Dean

    Question : [Re] Inquiry for the item from the****

    How do I give it as a gift? Any photo frame recommendations?

    Answer : [Re] Inquiry for the item from the****

    Dear Customer,

    The product you are viewing is cross stitch set, recommend end user to frame after completed stitching. thanks!

    Do let me know if have any further question or need help.

    Best Regards...Dean

  • Question : Inquiry from vit****Sep 19, 2018

    I'm interested in A945 11ct

    Answer : [Re] Inquiry from vit****

    Hello, we have created a link to you in below, thanks!

    www.qoo10.sg/g/413758635
    SKU: A945-11CT stamped

  • Question : Inquiry for the item from lin****Jul 17, 2018

    Can this be made into pencil case or pouch bag? Thanks

    Answer : [Re] Inquiry for the item from lin****

    sorry, your request is not availale.

  • Question : Inquiry for the item from Kkh****Jul 15, 2018

    May I know the dimensions of 14ct & 18ct for WN series?

    Answer : [Re] Inquiry for the item from Kkh****

    hello, pls refer description for the size to individual design.Thanks!

    Question : [Re] Inquiry for the item from Kkh****

    Yes, I saw only one dimension for individual design. Is it for 14ct or 11ct? I’m now clear.
    Thx

    Answer : [Re] Inquiry for the item from Kkh****

    OK, THANKS!

  • Question : Inquiry for the item from hol****Jun 24, 2018

+View all Notice, FAQ, Q&A >>
Royal Blue Gown Navy Prom Dress Light Blue Formal Dress Dark Blue Cocktail Mermaid Evening Dresses
Royal Blue Gown Navy Prom Dress Light Blue Formal Dress Dark Blue Cocktail Mermaid Evening Dresses
Item Q&A
  • Question : Inquiry for the item from ger****Nov 13, 2018

  • Question : Inquiry for the item from sch****Nov 06, 2017

    Hi the royal blue gown cannot fit me and wonder if i can exchange with another dress DTM-blue-23 size L? Let me know your full address and i can send it back to u via registered mail before u exchange for me. Is that ok for you? I can top up the balance. Thanks

    Answer : [Re] Inquiry for the item from sch****

    Dear Customer, for exchange please send back to below address, and indicate your order number in the package, your exchange will be proceed upon verify after receive. and you will be notified to pay re-delivery postage $12.0 before we ship. Thanks!

    Attn:Mrs YeHanLu
    Address:No. 116, JianDe QianTan HouShanWan, HangZhou, Zhe Jiang, China 311602
    H/P: +86 15805811413
    Office: 64172483

    Question : [Re] Inquiry for the item from sch****

    Thank you for your reply. I will send you back the item as registered mail soon, kindly advise how to make payment for redelivery postage once you receive my refund dress. Thank u.

    Answer : [Re] Inquiry for the item from sch****

    Hi, you will be notified with a payment link upon verify condition after received. thanks!

  • Question : urgent in needOct 10, 2017

  • Question : Inquiry related delivery from lit****Oct 02, 2017

    Hi if I order on 8th via EMS, will it reach by 11th? And do u have stock for DTM BLUE 01? I need it urgently.

    Answer : [Re] Inquiry related delivery from lit****

    Hello, yes, in stock, but we can not guarantee delivery date due to strong custom clearance after holiday. appreciated your understanding.

    Best Regards...Dean

    Question : [Re] Inquiry related delivery from lit****

    But if order now it won't be shipped right? It will be processed by u but not shipped by u?

    Answer : [Re] Inquiry related delivery from lit****

    Yes... we will proceed your order as normal, but will be hold at carrier dispatched center queue for customer inspection after holiday. thanks!

    Question : [Re] Inquiry related delivery from lit****

    Then its ok. I'll give it a missed. :(

    Answer : [Re] Inquiry related delivery from lit****

    Ok, thanks

  • Question : Inquiry for the item from lin****Sep 19, 2017

+View all Notice, FAQ, Q&A >>
Black Formal Gown Cocktail Party Dress Mermaid Evening Dress Prom Dress Lace Matte satin Dresses
Black Formal Gown Cocktail Party Dress Mermaid Evening Dress Prom Dress Lace Matte satin Dresses
Item Q&A
  • Question : UrgentNov 11, 2018

    Hi, if I place order for DTM-Black-003. M size today n can I receive it on 18 Nov?

    Answer : [Re] Urgent

    Hello, for delivery normally it take 5-8 working days delivery to SG after dispatched, it might take risk to received on 18 nov.

    Question : [Re] Urgent

    So can be receive by 20 Nov. right.

    Answer : [Re] Urgent

    HI seller, I have place my order with the cart no. 122959819, can please expedite the shipment ASAP as I really need the dress by 19 Nov. Appreciate your help. Thanks

    Question : [Re] Urgent

    Hello, we will expedite your order but we can not guarantee the delivery date due to double 11 event with strong customer clearance . Do let me know if have any further question or need help.

    Answer : [Re] Urgent

    Noted, thanks for the help.

    Question : [Re] Urgent

    You are welcome and Thank you for your understanding.

  • Question : ENQUIRYOct 17, 2018

    Do you have any other color for this design other then black?? Thanks

    Answer : [Re] ENQUIRY

    Hi, sorry to inform do not have.

  • Question : Measurement of the armsSep 02, 2018

    Hi, can provide me the measurement of the arms for XXL and XXXL? Thanks.

    Answer : [Re] Measurement of the arms

    If i place order tomorrow, can i get the dress by 9th Sep?

    Question : [Re] Measurement of the arms

    Arms measurement for SKU: DTM-Black-012

    Answer : [Re] Measurement of the arms

    And 046 too. Thanks

    Question : [Re] Measurement of the arms

    Hello, for delivery it ake risk to receive by 9th Sep, and currenlty we do have arms measurement, thanks!

    Answer : [Re] Measurement of the arms

    Ok thanks

    Question : [Re] Measurement of the arms

    no problem. thanks!

  • Question : Delivery Lead TimeJul 31, 2018

    Hi Seller,

    If i'm going to order the evening gown by today, when can it be deliver? I need it before 20 August 2018.

    Answer : [Re] Delivery Lead Time

    Hello, for delivery normally it take 5-8 Business days after dispatched, so Should not be problem on your concern. Thanks!

    Question : [Re] Delivery Lead Time

    Thank you so much for the reply. I have place an order yesterday. :)

    Answer : [Re] Delivery Lead Time

    Ok, noted. Thanks

  • Question : Inquiry for the item from ord****Jul 31, 2018

+View all Notice, FAQ, Q&A >>
Luxury Floral Print Sleeves Silk Cheongsam Satin Cheongsam Watercolor Cheongsam Jacquard Cheongsam Striped Mandarin Cheongsam Cherry Blossom Mini Cheongsam
Luxury Floral Print Sleeves Silk Cheongsam Satin Cheongsam Watercolor Cheongsam Jacquard Cheongsam Striped Mandarin Cheongsam Cherry Blossom Mini Cheongsam
Item Q&A
  • Question : XXXLOct 23, 2018

    I want to order SKU 555 and the list has XXXL. But when I tried to order, the size selection is only up to XXL.

    Answer : [Re] XXXL

    Hello, 3XL to this fest is not available. Thanks!

    Question : [Re] XXXL

    Ok. Thank you.

    Answer : [Re] XXXL

    THANKS FOR YOUR UNDERSTANDING

  • Question : Inquiry for the item from chr****May 14, 2017

    Hi
    Do you have stock sku 520 , l size before i place order. Thank you

    Answer : [Re] Inquiry for the item from chr****

    Hi, Yes, in stock

  • Question : bigger size - 4XL - or moreOct 30, 2016

    Do you have bigger size for SKU 550, SKU 544, SKU 513

    BUST 106CM, SKU: 550, WAIST 97CM , HIP 107

    Hope you will have bigger size

    Answer : [Re] bigger size - 4XL - or more

    Dear Customer,

    Sorry to inform the size u asked is not available.

  • Question : SKU 546Oct 30, 2016

    Hi, is this item in size XXL available?

    Answer : [Re] SKU 546

    Dear Customer, Yes, it is in stock. thanks!

  • Question : bigger size - 3XL OR 4XL -Oct 23, 2016

    Do you have 3XL . I like most of the dress & my waist is 95 cm.

    Answer : [Re] bigger size - 3XL OR 4XL -

    Dear Customer,

    See below list that have few design with size 3XL, thanks!
    http://list.qoo10.sg/g/48395094

+View all Notice, FAQ, Q&A >>
Famous Inspirational quotes Lettering quotes Love with Quotations Golden Coins USD Currency Sweetheart Printed Cotton Linen Decorative Pillow Cushion Cover 45cm x 45cm
Famous Inspirational quotes Lettering quotes Love with Quotations Golden Coins USD Currency Sweetheart Printed Cotton Linen Decorative Pillow Cushion Cover 45cm x 45cm
Item Q&A
  • Question : Cushion inclusive?Oct 25, 2018

Red Lace Maxi Dresses Wedding Bridal Dress Evening Gowns Long Prom Dress Short Party Dress Plus Size
Red Lace Maxi Dresses Wedding Bridal Dress Evening Gowns Long Prom Dress Short Party Dress Plus Size
Item Q&A
  • Question : DTM Red 046Oct 23, 2018

    Hi,

    For DTM Red 046, can you add sleeves? If can, what material will you use?

    Answer : [Re] DTM Red 046

    Hi, sorry to inform your request is not available. thanks!

    Question : [Re] DTM Red 046

    OK. If I need 100 cm for bust, 80 cm for waist and 105 for hips, what size should I buy?

    Answer : [Re] DTM Red 046

    Dear customer, pls see our size chart for your consideration, thanks!

  • Question : Inquiry for the item from cho****Apr 29, 2018

  • Question : Inquiry for the item from cho****Apr 28, 2018

  • Question : Inquiry for the item from esp****Mar 30, 2018

  • Question : Inquiry related delivery from poo****Dec 30, 2017

    Hi, when will I receive the dress?

    Answer : [Re] Inquiry related delivery from poo****

    Hello, pls provide your order number, so I can check for you. thank you!

+View all Notice, FAQ, Q&A >>
Women Pink Formal Dresses Long Evening Gowns Prom Dresses Light Pink Special Occasion Dresses
Women Pink Formal Dresses Long Evening Gowns Prom Dresses Light Pink Special Occasion Dresses
Item Q&A
  • Question : Stock AvailabilityOct 14, 2018

    Hi, do you have stock for DTM-PINK-056 in Size M? Pls advise urgently. Thank you.

    Answer : [Re] Stock Availability

    Hi, Yes, in stock. thanks!

  • Question : Inquiry for the item from ang****Sep 20, 2018

Ball Gown High Quality Can-Can Pannier/Petticoat for Wedding Dress Grab it to enhance your gown
Ball Gown High Quality Can-Can Pannier/Petticoat for Wedding Dress Grab it to enhance your gown
Item Q&A
  • Question : Inquiry for the item from mar****Sep 23, 2018

    Hi is QC 8855 still in stock?
    Thanks

    Answer : [Re] Inquiry for the item from mar****

    Hi, Yes, in stock

  • Question : Inquiry for the item from mag****May 31, 2018

  • Question : Inquiry for the item from mag****May 31, 2018

  • Question : phone number is incorrectJan 15, 2018

    Hello i write not correct phone number, please contact me through email to confirm my phone number.

    Answer : [Re] phone number is incorrect

    Good morning, do let me know your correct number, I will update for you

  • Question : adviseOct 10, 2017

    Hi, ball gown use which can can/petticoat?

    Answer : [Re] advise

    hello, recommend use QC-04, thanks!

+View all Notice, FAQ, Q&A >>
Charcoal Grey Bridesmaid Dresses Long Maxi Gray Gown Cocktail Party Evening Dress Silver Formal Dres
Charcoal Grey Bridesmaid Dresses Long Maxi Gray Gown Cocktail Party Evening Dress Silver Formal Dres
Item Q&A
  • Question : item and delivery SKU: DTM-Grey-029Aug 27, 2018

    the same enquiry too... The waist stated 83cm... hope it fit as my waist is 83cm. Any allowance:

    Please advise delivery time

    Thank you

    Answer : [Re] item and delivery SKU: DTM-Grey-029

    Dear Customer,

    Thank you for contacting us.
    Yes...pls select the size closest to your measurement, for delivery to singapore normally it take 5-7 business days after dispatched.
    and to be informed currently we do not have details on invidiual length for front and back.


    Do let me know if you have further question or need help. thanks!

    Best Regards...Dean

  • Question : itemMay 02, 2017

    hi,for the DTM-GREY-009,does it comes in white?

    Answer : [Re] item

    Hi, no white color is available.

  • Question : itemMay 02, 2017

    hi,for the DTM-GREY-009,does it comes in white?

    Answer : [Re] item

    Hi, no white color is available.

Embroidery Starter 11CT Count Aida Cloth Cross Stitch FabricWhite Black Red Beige Sold by Meter Cut to Order
Embroidery Starter 11CT Count Aida Cloth Cross Stitch FabricWhite Black Red Beige Sold by Meter Cut to Order
Item Q&A
  • Question : Inquiry for the item from Kkh****Jul 23, 2018

    May I get 14ct?

    Answer : [Re] Inquiry for the item from Kkh****

    Ok, they are same price. You can write a note in comment box during check out. Thanks

  • Question : Inquiry for the item from jas****Jun 03, 2018

    Do you have 18/20/22 ct magic guide fabric ?

    Answer : [Re] Inquiry for the item from jas****

    Hi, do not hv, thks

  • Question : 14ct clothJul 09, 2016

    Hi
    do you have 14 CT cloth for 160 x 90cm ?
    617 310 count

    Answer : [Re] 14ct cloth

    Sorry to inform only 11CT available

  • Question : hiFeb 23, 2016

    hi do u have aida generic white,sewing count:14/inch or 55/100mm, i attached the exact size i nid cloth if possible i want to buy and hiw much? thank☺☺☺

    Answer : [Re] hi

    sorry to inform your request is not available.

  • Question : Aida 14Oct 10, 2015

    Hi do you still have aida 14 in white? If so, where can i order it?

    Answer : [Re] Aida 14

    Sorry to inform We only have 11CT

+View all Notice, FAQ, Q&A >>
Fashion Black Satin Knee-Length Bridesmaid Dress Purple Tea-Length Cocktail Dress Pink Floor-Length Prom Dress Graduation Dress Custom Made Plus Size
Fashion Black Satin Knee-Length Bridesmaid Dress Purple Tea-Length Cocktail Dress Pink Floor-Length Prom Dress Graduation Dress Custom Made Plus Size
Item Q&A
  • Question : Inquiry for the item from Wlw****Jul 12, 2018

  • Question : willing to purchase blue knee length dress,,how long will it take to be delivered to sg?Nov 15, 2017

    Hi Seller, I am planning to buy the blue knee length dress(with measurements). Will i receive the product before Nov 30th?

    Answer : [Re] willing to purchase blue knee length dress,,how long will it take to be delivered to sg?

    Hello, for delivery should not be problem to receive before Nov 30th. thanks!

    Question : [Re] willing to purchase blue knee length dress,,how long will it take to be delivered to sg?

    If i do the order today, by Nov 28(12 days) it will be delivered right?

    Answer : [Re] willing to purchase blue knee length dress,,how long will it take to be delivered to sg?

    Hello, I see your orider is made to measure, it will take another 7days for tailoring, pls review your order if will meet your need.thanks.

    Question : [Re] willing to purchase blue knee length dress,,how long will it take to be delivered to sg?

    so when is the expected date of delivery to sg?

    Answer : [Re] willing to purchase blue knee length dress,,how long will it take to be delivered to sg?

    Is it possible to change the delivery mode to EMS and if i do that will it reach before Nov 30th?

    Question : [Re] willing to purchase blue knee length dress,,how long will it take to be delivered to sg?

    Yes...expect to receive earlier than Nov 30, but need to top up $8.9 for shopping service upgrade. Do let me know if you confirm to upgrade, I will create the payment link to you. Thanks

    Answer : [Re] willing to purchase blue knee length dress,,how long will it take to be delivered to sg?

    Hi I can upgrade it. Pls share the link to do.

    Question : [Re] willing to purchase blue knee length dress,,how long will it take to be delivered to sg?

    Hi I can upgrade it. Pls share the link to do.

    Answer : [Re] willing to purchase blue knee length dress,,how long will it take to be delivered to sg?

    Good morning, below is the link: www.qoo10.sg/g/413758635

    Question : [Re] willing to purchase blue knee length dress,,how long will it take to be delivered to sg?

    completed the payment.

    Answer : [Re] willing to purchase blue knee length dress,,how long will it take to be delivered to sg?

    Ack, thank you

  • Question : Expediate delivery option not availableNov 15, 2017

    Hi, I would like to order SKU: Blue-Tea-Length but i need Expediate shipping. While adding the item to the cart or while paying i do not get the option to choose my delivery. Kindly advise. I need the dress on Nov 30th.
    Thanks.

    Answer : [Re] Expediate delivery option not available

    Hello, please see attached for expedited shipping service option. and for delivery should not be problem to receive before Nov 30th. thanks!

    Question : [Re] Expediate delivery option not available

    How do i enter my measurements? Can i mention my Bust/Waist/HIp and height?

    Answer : [Re] Expediate delivery option not available

    Let me know before Eod today so i can do the payment and send the measurements today. Should i select Exp to recceive the dress by Nov 30th? or normal itself will delivered by that time?

    Question : [Re] Expediate delivery option not available

    Hello, you can write into memo box

    Answer : [Re] Expediate delivery option not available

    sure! thank you.

    Question : [Re] Expediate delivery option not available

    You are welcome.

    Answer : [Re] Expediate delivery option not available

    Hi, i am going to select and do the payment now . If i choose Qexpress, will i receive the dress by Nov 29?

    Question : [Re] Expediate delivery option not available

    Hello,normally shouldn’t be problem, but we can not guarantee delivery date

    Answer : [Re] Expediate delivery option not available

    thanks so much :)

    Question : [Re] Expediate delivery option not available

    No problem.

  • Question : Inquiry for the item from jef****Oct 21, 2017

    Hi seller, my daughter details as below. Can she take M size for the knee length dress or need to be customised? Kindly advise as we are not too sure on the knee length measurement (82cm) starting from which part of the boby.

    Waist : 67cm
    Bust: 82cm
    Height: 151cm
    Shoe height: 2 inches (5cm)
    Weight:47kg

    Need urgently. Hope to hear from you soon. Thanks.

    Answer : [Re] Inquiry for the item from jef****

    Hello, thank you for contacting us. you can take Size M.

  • Question : CustomiseOct 09, 2016

    Hi seller ,

    May i know if we need to order customise ,what area do we need to measure ?and how Long the shipment will be arrive ?

    Answer : [Re] Customise

    Dear Customer, For MTM you need to provide below measurement details, and it will take 5-7working days for tailoring, after dispatched it take 5-8working days for delivery if you selected Qxpress for your delivery methods. thanks!

    Bust/Waist/Weight/Net.Height

+View all Notice, FAQ, Q&A >>
Needlework Embroidery Kit Cross Stitch Kit Chinese Flowers Rose Peony Funny Cartoon Children Throw Pillow Cover
Needlework Embroidery Kit Cross Stitch Kit Chinese Flowers Rose Peony Funny Cartoon Children Throw Pillow Cover
Item Q&A
  • Question : Inquiry for the item from Kkh****Jul 12, 2018

    May I know the count of cloth ( 11ct / 14ct) used for pillows?

    Answer : [Re] Inquiry for the item from Kkh****

    11ct

  • Question : Inquiry from lee****Jun 22, 2018

Floral embroidered Linen Cotton Noren Curtain  Pretty Embroidered Flowers Door Curtain Room Divider
Floral embroidered Linen Cotton Noren Curtain Pretty Embroidered Flowers Door Curtain Room Divider
Item Q&A
  • Question : Inquiry for the item from rut****Jun 20, 2018

    Can we add length to 180cm or 200cm? Pls advise. Thks

    Answer : [Re] Inquiry for the item from rut****

    Sorry to inform your request is not available to this design

Silver Scoop Sequins Bridesmaid Dresses Orange Party Dress White ROM Dress Short Formal Cocktail Dre
Silver Scoop Sequins Bridesmaid Dresses Orange Party Dress White ROM Dress Short Formal Cocktail Dre
Item Q&A
  • Question : Inquiry for the item from lai****Jun 17, 2018

  • Question : SKU: LFD-Y14-whiteApr 05, 2018

    Hi,
    SKU: LFD-Y14-white
    Able to made to order for maternity
    Bust 90cm
    Waist 96cm
    When is the delivery date?

    Answer : [Re] SKU: LFD-Y14-white

    Hello, yes, you can order with made to measurement, and tailoring time might take 5-7 working days.

  • Question : Size for LFD-Y14-SilverJul 25, 2017

    Hi I measure myself which bust is 98cm and waist is 83cm. My height is 160 cm. Do you think i can fit into XXL? or do i need to Made to measure. How long is the delivery to singapore?

    Thanks
    Janice

    Answer : [Re] Size for LFD-Y14-Silver

    Hi, Janice,

    Thanks for contacting us. For safety we recommend made to measurement, and for delivery normally it take 5-7days after dispatched.

    Question : [Re] Size for LFD-Y14-Silver

    how long does it take for made to measure?
    i need it before 12aug.

    Answer : [Re] Size for LFD-Y14-Silver

    Hi, tailoring time will take 3-4days to this design, and for your case we will take note to speed up

Dramatic High Low Cocktail Off Shoulder Dress Maxi Dresses Wedding Party Homecoming Formal Dress
Dramatic High Low Cocktail Off Shoulder Dress Maxi Dresses Wedding Party Homecoming Formal Dress
Item Q&A
  • Question : Inquiry for the item from lai****Jun 16, 2018

Trumpet/Mermaid Evening Maxi Lace Dress Bridesmaid Gowns Formal Dress Long Prom Dress Banquet Dress
Trumpet/Mermaid Evening Maxi Lace Dress Bridesmaid Gowns Formal Dress Long Prom Dress Banquet Dress
Item Q&A
  • Question : Inquiry for the item from che****Jun 14, 2018

    Hi. Can I know what is the difference between item model number 40 and 34? They look the same in the picture.

    Answer : [Re] Inquiry for the item from che****

    Hi Thank you for your feedback, this due to our list error, we have update the listing. thank you!

  • Question : MeasurementApr 03, 2018

    Hi seller, What is the hip measurement DTM Mermaid 022 size M?
    My measurement are 36 inch chest, 27 inch waist and 38 inch hip.
    Thanks.

    Answer : [Re] Measurement

    Hello, hips measurement is approx.94cm.

  • Question : Inquiry for the item from zra****May 01, 2017

    Dear seller,

    Do you customer made this design to long sleeve?

    Answer : [Re] Inquiry for the item from zra****

    Hi, sorry to inform your request is not available.

Fashionable Mermaid Trumpet Wedding Cheongsam Occasion QiPao Cheongsam Bridal Evening Dresses
Fashionable Mermaid Trumpet Wedding Cheongsam Occasion QiPao Cheongsam Bridal Evening Dresses
Item Q&A
  • Question : Inquiry for the item from jea****May 30, 2018

  • Question : LFD008 yellow cheongsamSep 13, 2017

    Hi There

    I just want to confirm the number LFD008 with criss-cross straps OR zipper?
    And long tail like mermaid fishtail?
    Thanks

    Answer : [Re] LFD008 yellow cheongsam

    Hi, Thank you for contacting us. trumpet mermaid train, and the back details to this design is zipper.

    Question : [Re] LFD008 yellow cheongsam

    Dear
    Thanks for your quick reply.
    I prefer having criss cross straps because my Cousin has a bit plump while I am abit skinny (between S and M size)
    Using criss cross strap is more easy to tight or loose.

    So can you get the criss-cross strap gown instead?

    Answer : [Re] LFD008 yellow cheongsam

    Hello, for the case you can order with "Made to measurement" and we can help to tailored with criss-cross straps instead.

    Do let me know if you have any further question or need help. thanks!

    Question : [Re] LFD008 yellow cheongsam

    Hi

    You mean to say, you will help tailored with criss-cross straps before delivering to me?

    Answer : [Re] LFD008 yellow cheongsam

    Yes, for order with " made to measurements"

  • Question : Inquiry for the item from que****Apr 03, 2017

    I am keen in satin red dress code 013, but my measurement is between S and M, not sure if I should take S or M. Please advice.

    Answer : [Re] Inquiry for the item from que****

    Hi, for the case recommend M, in case is too big that easy for alteration if need.

  • Question : sizeDec 06, 2016

    Dear Seller,

    I going to order SKU: CHA-009.
    My size Bust 85, waist 68, shoulder 37, hip 95
    May I know what size should I get?

    Answer : [Re] size

    Dear customer, with your measurements suggest size M.Thanks.

Brand New 100% Long-Staple Cotton Egyptian DMC Embroidery Floss
Brand New 100% Long-Staple Cotton Egyptian DMC Embroidery Floss
Item Q&A
  • Question : Inquiry for the item from jie****May 08, 2018

  • Question : code for white colorJul 28, 2017

    Hi, what is the code for White color? Is it DMC85200 or DMCBLANC? THanks!

    Answer : [Re] code for white color

    Hi, it is Blanc

  • Question : ColoursJul 18, 2015

    Hello I would like to ask if you have the following specific colours:
    310
    939
    3799
    535
    317
    646
    3022
    523
    3023
    648
    3072
    762
    3865
    B5200
    They are all in DMC code. Thanks!!

    Answer : [Re] Colours

    Dear Customer, yes, all are available

    Question : [Re] Colours

    Is it possible to send a picture of the colours lines up together? I just want to confirm once more!! Sorry for the trouble!

    Answer : [Re] Colours

    sorry, your request is not available.


    Regards..Dean

    Question : [Re] Colours

    Oh I see. But the colours and shades are correct right? You are selling? I don't want any mistakes in my stitch.. Also, I see you're selling Aida 11 cloths but do you have Aida 14 too? Thank you!

    Answer : [Re] Colours

    Dear Customer,

    we only have 11CT aida available in stock.

  • Question : Purchase above $30Oct 11, 2014

    Hi i have purchased $35 and i would like 7.0inch Needlecrafts Embroidery Round Flexi Hoop as a free gift, is that ok with you? if okay, pls let me know so i can add to my cart and process the payment. :)

    Answer : [Re] Purchase above $30

    Okie...free gift will be given with ur order

    Question : [Re] Purchase above $30

    hi i received my items.. but i think you forgot to send me the string that i ordered...paid $1 for it :(

    Answer : [Re] Purchase above $30

    After checking you do not indicate DMC floss code with your order, and we forget to inform you update the details, anyway you can claim refund on this $1.0

  • Question : inquirySep 10, 2014

    Hi just want to ask how to order the dmc thread were 2 indicate the color of thread i wnt to order..



    Thanks

    Answer : [Re] inquiry

    Write the details into memo box during check out

+View all Notice, FAQ, Q&A >>
Elegant Affordable Wedding Gown Lace Wedding Dresses Discount Bridal Gown Plus Size Tailor-Made
Elegant Affordable Wedding Gown Lace Wedding Dresses Discount Bridal Gown Plus Size Tailor-Made
Item Q&A
  • Question : Inquiry from pre****May 01, 2018

    Hi seller, i wasn't able to add the dress to cart. Can unpls kindly check & advise. Thank u very much.

    Answer : [Re] Inquiry from pre****

    Good Morining, please see attached for reference. thanks!

    Best Regards...Dean

  • Question : Plus size enquirySep 21, 2017

    Dear seller,

    May I know is possible to order under bust 140cm on this ?

    Thank you.

    Answer : [Re] Plus size enquiry

    You can order with made to measurements, thanks!

  • Question : [About Item] Related InquiriesJan 07, 2017

    If I order item WG-113 made to my size how many days from order date needed taking into account delays due to long holidays for Spring Festival in China.
    What is the main material of this dress? Organza, chiffon or tulle? I am looking for a dress made from a softer more comfortable material.
    Your photo is not very clear in the embellished details. Does it have beads and crystals or lace?

    Answer : [Re] [About Item] Related Inquiries

    Dear Customer,

    sorry to inform we have closed MTM service due to CNY coming soon. you can contact us after CNY if you still need .thanks!

  • Question : trainsJul 08, 2016

    Hi,

    just wondering if xstichbuysell has any red dress with train. I notice only the white dresses have them. is it possible to have them on the red dress?

    Answer : [Re] trains

    Dear Customer,

    Pls see attachement, do let me know if interested on the design. thanks!

    Question : [Re] trains

    How much is the one on the left ? Made to measure

    Answer : [Re] trains

    Hi, Made to measure cost $129.0, including standard shipping fee.

  • Question : SKU-WG22Jun 19, 2016

    Hi.may I know this dress need to wear can-can?

    Answer : [Re] SKU-WG22

    Dear Customer, will hv good appearance with can-can than normal

    Question : [Re] SKU-WG22

    noted. my bust is 92, waist 83, hip 93, 154cm/54kg, shoe 8cm. XXL is ok for me, right? If I order today, when can I receive? I want to order the dress first, if really need, I will order can-can later on.

    Answer : [Re] SKU-WG22

    should not be problem, for delivery normally it take 5-8working days after ship out.

    Question : [Re] SKU-WG22

    hi, I just ordered under order no.177990881. tks.

    Answer : [Re] SKU-WG22

    Noted with thanks, will follow up tomorrow.

+View all Notice, FAQ, Q&A >>
Trumpet Mermaid Evening Gown Wedding Long Formal Dress Burgundy Blue Black Red Green Occasion Dress
Trumpet Mermaid Evening Gown Wedding Long Formal Dress Burgundy Blue Black Red Green Occasion Dress
Item Q&A
  • Question : Inquiry for the item from cho****Apr 28, 2018

  • Question : Inquiry for the item from rah****Feb 08, 2018

  • Question : Inquiry for the item from joo****Oct 17, 2017

    Hi I am interested in bn001. Just wondering if the material is bit stretchable?i am 174cm. And bust 93cm, waist 74cm and 99cm hip. I have very broad shoulders too. Not sure if it will fit

    Answer : [Re] Inquiry for the item from joo****

    Hello, standard size might not fits for you.

    Question : [Re] Inquiry for the item from joo****

    Oh it’s not a bit stretchable?

    Answer : [Re] Inquiry for the item from joo****

    a bit stretchable.we can not guarantee will fit for you. thanks for your understanding.

    Question : [Re] Inquiry for the item from joo****

    Hi I made a order Just now for made to measure. My shoulders are 50cm( from right to left- not circumference) not sure what other measurements u need

    Answer : [Re] Inquiry for the item from joo****

    hello, yes. we have received measurement details for tailoring. thanks!

    Question : [Re] Inquiry for the item from joo****

    Can’t wait to receive it and hope it fits nicely!!

    Answer : [Re] Inquiry for the item from joo****

    ok, thanks!

    Question : [Re] Inquiry for the item from joo****

    hi i am not sure if the hsoulder measurements i gave u is correct. I dunno if u need it also. Cos shoulder is actually 44cm right to left

    Answer : [Re] Inquiry for the item from joo****

    hello, should measurement is not required.

    Question : [Re] Inquiry for the item from joo****

    Hi I received my dress. A bit dissapointed with the dress esp the below. No measurements requested for the thigh area. And it is not at all mermaid. There is hardly any tapering below and it looks like a flair dress. Does not look nice at all. I need to send it in for altering

    Answer : [Re] Inquiry for the item from joo****

    Dissapointed as I paid a lot for the dress hoping it would fit nicely. But I have to spend more to alter it.

    Question : [Re] Inquiry for the item from joo****

    Hello, thanks for contacting us. We will look into the case for improvement.

    Answer : [Re] Inquiry for the item from joo****

    I am writing to u to request for a partial refund. As I am gonna alter it and it’s gonna cost me another $20. To make it mermaid. I am not sure why no measurements were requested for thigh area . And therefore the dress is not at all mermaid. And I paid extra $15 to have it made to measure and it didn’t look nice... what I wanted was the mermaid look. Obviously it didn’t look like it

    Question : [Re] Inquiry for the item from joo****

    Hello, alteration is needed at buyer cost for special requirements. We understand your concern, you can contact us at sales@yhzbridal.com to claim $5.0 for your order. Thanks!

    Best Regards...Dean

    Answer : [Re] Inquiry for the item from joo****

    Hi why can’t u refund me over Qoo10? And $5 is not even enough for alteration. I asked and it cost me 25$ for alteration. Please refund me at least $15. Appreciate it

    Question : [Re] Inquiry for the item from joo****

    Hello, we will not bear your personal alteration fee. we never have the case like you in past. The $5 is thank you for your feedback. it ok to send the money over Q0010 if you have Q-Pay account.

    Answer : [Re] Inquiry for the item from joo****

    Hi noted that that’s your not so great after service attitude. It’s funny for a made to measure mermaid dress all you need is three measurements. It will never be a proper mermaid dress. Anyways thank you and u can send to my q account.

    Question : [Re] Inquiry for the item from joo****

    Hello, ok, please share with me your Q-pay link. We can not send the payment between Qaccount. For more payment related info you can contact Qoo10 customer service for help. Thanks!

    Answer : [Re] Inquiry for the item from joo****

    oh whats qpay link? i am not sure how to do that?

    Question : [Re] Inquiry for the item from joo****

    Do you have Q-pay account, right?

    Answer : [Re] Inquiry for the item from joo****

    mine is qaccount?
    q money? not the same?

    Question : [Re] Inquiry for the item from joo****

    Then pls provide bank account or PayPal account if have.

    Answer : [Re] Inquiry for the item from joo****

    hi thanks a lot. my pay pal

    ng_choon_yong@yahoo.com.sg

    Thank you

    Question : [Re] Inquiry for the item from joo****

    Hi, noted, pls check in next few minutes. Thanks!

    Answer : [Re] Inquiry for the item from joo****

    Hi this is just a feedback but the dress zipper is already faulty over one area. I can show you the picture. Hence it’s hard for me to zip up and it gets stuck. I will probably need to change the whole zip 😞

    Question : [Re] Inquiry for the item from joo****

    pls take care.

    Answer : [Re] Inquiry for the item from joo****

    i will feedback this on qoo10, as i think that quality given for a 78 bucks dress with faulty zipper is terrible

    Question : [Re] Inquiry for the item from joo****

    Hello, Any faulty must report upon receive, not after used. The quality is traceable on past order. Appreciate your understanding.

    Answer : [Re] Inquiry for the item from joo****

    well i have not even worn the dress yet! i have just tried it out and yes i notived that when i zip up it was hard over the back area. I just realised that its faulty yesterday.

    Question : [Re] Inquiry for the item from joo****

    I am a frequent user of qoo10 and i have bought lots of stuff and dresses but this is the first made to measure i ordered and paid alot for it and I am not impressed at all

    Answer : [Re] Inquiry for the item from joo****

    OK,please help to take a photo on the zip area, we will review the case and back to you later.

    Question : [Re] Inquiry for the item from joo****

    Thank you. will do it later when I am home.

    Answer : [Re] Inquiry for the item from joo****

    Ok

    Question : [Re] Inquiry for the item from joo****

    See the two “not smooth area. Making zipper stuck

    Answer : [Re] Inquiry for the item from joo****

    Impossible to zip up on my own as it will get stuck

    Question : [Re] Inquiry for the item from joo****

    Can see other areas of zip ok except that two ateas

    Answer : [Re] Inquiry for the item from joo****

    Thank you for taking time on the photo. any idea how much will be cost at your local tailor shop. after review we can share with you SGD8.0 on the zipper replacement.

    Question : [Re] Inquiry for the item from joo****

    I have asked a shop before for a dress and that’s without lining and it cos me $20. This is withlining it’s gonna be more expensive. Work man ship is unfortunately very expensive in singapore😓

    Answer : [Re] Inquiry for the item from joo****

    Thank you for the offer of $8. Wil u be transfering it to my pay pal too? Sigh was realy excited and waiting for the made to measure dress..but so many hiccups

    Question : [Re] Inquiry for the item from joo****

    Hello, we will proceed $8.0 by tomorrow. You can check later. Thanks!

Blush Pink Formal Cocktail Wedding Gown Hot Pink Short Prom Dress Bridesmaid Lace Dress Formal Dress
Blush Pink Formal Cocktail Wedding Gown Hot Pink Short Prom Dress Bridesmaid Lace Dress Formal Dress
Item Q&A
  • Question : Inquiry for the item from sia****Apr 22, 2018

    May I know if the cutting is very small? Can u help me in choosing my size ?
    Width of shoulder 38.5cm
    Bust 83cm -no bra 86cm bra
    Waist 78cm
    Hips 92cm

    Answer : [Re] Inquiry for the item from sia****

    Hello, with your measuremnt you can chose size XL, and it might need alteration for best fit. thanks!

    Question : [Re] Inquiry for the item from sia****

    Thank you..I done my order~:)

    Answer : [Re] Inquiry for the item from sia****

    Good morning, noted and thanks

  • Question : Inquiry from mic****Mar 16, 2018

    Dear Dean,

    My cart no. 117398340, order no. 249529723

    Thank you for your beautiful dress but I guess my body can't fit into the dress.😓 The bustline was too big and the waistline was too tight for me.

    I need to hunt another dress this weekend for my next week's cocktail party.

    Is there anyway you could help me? Would I be able to do a return of the dress please?

    Thank you.

    Answer : [Re] Inquiry from mic****

    Hello Michele,

    You can send to local tailor shop for alteration, if not urgent you can send back for one to one exchange.

    Best Regards...Dean

    Question : [Re] Inquiry from mic****

    Hi Dean,

    Is there any refund I can do with you?

    Answer : [Re] Inquiry from mic****

    My body size do not fit the dress and having this dress altered will cost more than the cost that I bought this dress from you.

    I hope you would be able to help me.

    Thank you.

    Question : [Re] Inquiry from mic****

    Hello Michele,

    Below is return and exchange policy, do let me know your decision, I will forward warehouse address to you after confirmed. thanks!

    We accept exchange or return for refund within 7days.

    Best Regards...Dean

    Answer : [Re] Inquiry from mic****

    Hi Dean, I would like to have return for refund option please.

    I thank you very much for your help and will definitely recommend your shop to others. You are indeed a good and honorable seller I see from Qoo10.

    Thank you and have a nice evening.

    Question : [Re] Inquiry from mic****

    Hello Michele,

    for returplease send back to below address, and indicate your order number in the package, your refund will be proceed upon verify after receive.

    Attn:Mrs YeHanLu
    Address:No. 116, JianDe QianTan HouShanWan, HangZhou, Zhe Jiang, China 311602

    H/P: +86 15805811413
    Office: 64172483

    Best Regards...Dean

    Answer : [Re] Inquiry from mic****

    Hi Dean,

    Which courier you use to send the parcel to me? Could I use the same one to return the dress?

    Thanks

    Question : [Re] Inquiry from mic****

    Good morning, yes, they are same address I sent to you.

    Answer : [Re] Inquiry from mic****

    Good morning Dean,

    I will arrange for pick up on Monday.

    I will provided the tracking number once the parcel is picked up.

    Thank you for your good service and your understanding!

    Thank you.

    Question : [Re] Inquiry from mic****

    Noted and thanks!

    Answer : [Re] Inquiry from mic****

    Hi Dean,

    Parcel picked up today.

    Thank you.

    Question : [Re] Inquiry from mic****

    Hi Michele, Noted, your refund will be proceed after items received .
    thanks!

    Answer : [Re] Inquiry from mic****

    Hi Dean, have you got the dress? Pls let me know if the dress is with you before I confirm my delivery from QExpress. Please help me do the refund too!😘 thank you

    Question : [Re] Inquiry from mic****

    Hi Michele,not received yet, for delivery status you can check with carrier you have ship. thanks!

  • Question : Inquiry for the item from tam****Mar 20, 2018

    Hi, my waist around 26". I bought S, can fit? Do u accept refund if cant fit? I bot item 43

    Answer : [Re] Inquiry for the item from tam****

    Pls see my reply, thanks!

  • Question : Inquiry for the item from sie****Mar 03, 2018

  • Question : Inquiry for the item from ohm****Jan 31, 2018

+View all Notice, FAQ, Q&A >>
Needlework Embroidery Cross Stitch Kit Magnolia Hope Flowers Peacock Plum Blossoms with Five Happinesses Fish Carp Koi Lotus Family Harmony Jia He Wan Shi Xing
Needlework Embroidery Cross Stitch Kit Magnolia Hope Flowers Peacock Plum Blossoms with Five Happinesses Fish Carp Koi Lotus Family Harmony Jia He Wan Shi Xing
Item Q&A
  • Question : Inquiry for the item from jud****Apr 12, 2018

    Is 6420 in 3 separate pieces or 3 prints on 1 piece?

    Answer : [Re] Inquiry for the item from jud****

    Hello, you can separate in 3 pieces. Thanks!

  • Question : [Shipping] Related InquiriesJan 19, 2017

    I just submitted my order. I hope u can ship out b4 ur cny holiday. Thanks.

    Answer : [Re] [Shipping] Related Inquiries

    Dear Customer, sorry to inform all new order will be started to proceed after CNY @Feb.06 due to local carrier was terminated delivery service. To resolve the issue you can cancel order to get back full refund or wait till our business back as normal.Thanks for your understanding.

Ball Gown Sleeveless Lace Crystal White Wedding Dress Ivory Satin Church Chapel Train Wedding Gown
Ball Gown Sleeveless Lace Crystal White Wedding Dress Ivory Satin Church Chapel Train Wedding Gown
Item Q&A
  • Question : Inquiry for the item from ene****Apr 08, 2018

    Hi will dis gown b suitable for someone standing at height 172cm without wearing heels ? Thanks :)

    Answer : [Re] Inquiry for the item from ene****

    Hello, Yes, should be ok.

  • Question : InquiryMar 25, 2018

    Hi,

    I would like to purchase DTM-51, but I noticed that the picture shown with the model (smaller view) and the one in the details are not the same. Could I know which is the correct one? I like the one that the model above in the smaller one has shown. Thanks.

    Answer : [Re] Inquiry

    Dear Customer,

    Thank you for your feedback, we have update & correct the listing.

    Have a nice day!

    Best Regards...Dean

  • Question : Inquiry related delivery from lyt****Nov 26, 2017

    Hi, if i odrder today, when can i get it? Can i get it on the 6th dec?

    Answer : [Re] Inquiry related delivery from lyt****

    Hello, normally should not be problem to receive by 6th Dec, but we can not guarantee delivery date on standard shipping service, for safety we suggest you use expedited shipping service which to receive before 6th Dec. thanks!

  • Question : SKU: DTM-Gown-70Oct 01, 2017

    Hi there,

    I want to purchase this gown DTM-Gown-70 Size S.
    Can you advise me on the following:
    1) is this available in new and good condition,
    2) delivery period if I am to order it today, amount will be above $129.00 that qualifies for the EMS Shipping,
    3) which can-can do you recommend for this Gown? Please refer to your weblink on the can-can: http://list.qoo10.sg/item/YHZBRIDAL-BALL-GOWN-HIGH-QUALITY-CAN-CAN-PANNIER-PETTICOAT-FOR-WEDDING/428043114

    Hear from you soon on the above. Cheers.

    Answer : [Re] SKU: DTM-Gown-70

    Oh Dean, I just read about the Chinese National Notice 2017 on your page. Oh, I am in fact travelling back to another country on the 12 October 2017 midnight flight for 6 months and hoping to purchase this gown and take it with me before I leave Singapore. If the delivery starts from the 8 or 9 October, it may be a bit too time tight on your end to process this. Hmm. If you can advise me on this, I would greatly appreciate it. The gown and the can-can suitable for this gown. Have a have Chinese National Day Celebration! Cheers.

    Question : [Re] SKU: DTM-Gown-70

    Hello, should not be problem to receive on Oct.12 order tomorrow and delivery methods selected expedited shipping service. the can-can you can use QC-04. thanks!

    Answer : [Re] SKU: DTM-Gown-70

    Oh my God, thanks for your speedy response Dean. I shall order by tomorrow. Enjoy your festive season.

    Question : [Re] SKU: DTM-Gown-70

    Thank you very much. have a nice day!

  • Question : Inquiry for the item from cin****May 08, 2017

    Hi, I love this dress as shown in the photo attached. May I know if there is a can can underneath the skirt? If there's a can can, can it be removed? Because I do not want my skirt to be too big, as my wedding is a small event. Hope to hear from you soon :) thank you!

    Answer : [Re] Inquiry for the item from cin****

    Hi, Can can need to purchase separately if need. Thanks!

    Question : [Re] Inquiry for the item from cin****

    I see. Thank you for your quick reply. Then in the picture, is the can can already inside the dress? Or the model is not wearing the can can?

    Answer : [Re] Inquiry for the item from cin****

    Yes..the model show from picture is wearing with can can

+View all Notice, FAQ, Q&A >>
Ball Gown Quinceanera Dress Colored Gowns Colourful Wedding Dress Bridal Gown Formal Bride Dresses
Ball Gown Quinceanera Dress Colored Gowns Colourful Wedding Dress Bridal Gown Formal Bride Dresses
Item Q&A
  • Question : Inquiry for the item from esp****Mar 30, 2018

  • Question : Where is Garment Bag?Dec 19, 2017

    HI SELLER ,

    I ordered wtih SKU:DTM-MGown-22 / Size:L / Garment Bag:Bi-Fold Garment Bag(+S$7),
    Didn't come with Garment Bag..

    PLEASE ADVISE..

    THANK YOU,
    NANG SU HTILAR
    + 65 84227689

    Answer : [Re] Where is Garment Bag?

    Hello, thank you for your feedback. We miss out the bag, to resolve the issue we offer below solutions:

    1) Refund the cost
    2) To ship out together with new order if have

    Appreciate your understanding on the case, look forward to hear from you soon.

    Best Regards...Dean

  • Question : Inquiry related delivery from ne7****Sep 24, 2017

  • Question : Inquiry for the item from pen****Sep 01, 2017

    Hi, if buy-is it as what it is? Meaning-include with the inner netting (l duno what it called-pom pom netting?)

    Answer : [Re] Inquiry for the item from pen****

    Hello, like picture you might consider to purchase together with a can-can for good appearance.

  • Question : DTM-MGOWN-03Nov 23, 2016

    Hi. Do you have more photos of this dress? Thanks.

    Answer : [Re] DTM-MGOWN-03

    Dear Customer,

    Sorry to inform there are no more photo available.Thanks!

    Question : [Re] DTM-MGOWN-03

    Thank you for your fast reply. As the description says there's sequins but from the photos on your page I can't see it too clearly. Am interested in the dress but would like to have more photos to confirm my purchase.

    Answer : [Re] DTM-MGOWN-03

    Dear Customer,

    Pls find attached for the details.

    Question : [Re] DTM-MGOWN-03

    Hi thank you seller! Do you have picture of the whole dress as well? Thanks a lot!

    Answer : [Re] DTM-MGOWN-03

    Dear customer, no more picture available. You can the image to zoom from listing.thanks.

+View all Notice, FAQ, Q&A >>
Needlework Embroidery Children Cross Stitch Kit Dog Cat Birds Cartoon Cross Stitch Kit Garden Flowers Plants Cross Stitch Kit Landscape Cross Stitch Kit Animals Cross Stitch Kit
Needlework Embroidery Children Cross Stitch Kit Dog Cat Birds Cartoon Cross Stitch Kit Garden Flowers Plants Cross Stitch Kit Landscape Cross Stitch Kit Animals Cross Stitch Kit
Item Q&A
  • Question : Inquiry for the item from bii****Mar 18, 2018

    Hi, is the counted cross stitch at least printed the blue box for me? Or it is totally blank fabrics which I’ll have to draw the blue box myself? Thanks

    Answer : [Re] Inquiry for the item from bii****

    Hi, there are np printed gird on aida, if need we can help manual draw the gird line for you. thanks.

    Best Regards...Dean

  • Question : Inquiry for the item from sue****Dec 05, 2017

    Hi, May I know if you have 11CT counted Cross Stitch Kit option?

    Answer : [Re] Inquiry for the item from sue****

    Yes, 11CT available in stock

  • Question : Inquiry from cel****Sep 30, 2017

    Hi, I would like to order but I do jot know what is the color code... Where can I find information on this?

    Answer : [Re] Inquiry from cel****

    hi, the color code is SKU number below each design picture.

  • Question : Inquiry for the item from yvo****Jul 20, 2017

  • Question : Inquiry for the item from joa****Jun 18, 2017

    Hi do u hv 11ct stamped cross stitch for group E23?

    Answer : [Re] Inquiry for the item from joa****

    Hi, Yes, in stock. and will need to add $8.0 111CT Stamped cross stitch kit.
    Do let me know if you confirmed to order, I will created a option for you . thanks!

    Question : [Re] Inquiry for the item from joa****

    Ok, pls gv me the link thanks

    Answer : [Re] Inquiry for the item from joa****

    Hi, we have update type option, please refresh the listing and try again. thanks!

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Stylish Two Piece Cheongsam Dress Mother of Bridal QiPao Dress Lace Dress Party Long Dress
Stylish Two Piece Cheongsam Dress Mother of Bridal QiPao Dress Lace Dress Party Long Dress
Item Q&A
  • Question : Made To OrderMar 13, 2018

    Hi
    For the Qi Pao, do you do made to measure?
    Thanks

    Answer : [Re] Made To Order

    Hello, those cheongsam does not support made to measure. Thanks

Arts Crafts Cross Stitching Embroidery Kit Needle crafts Flowers Birds Chinese Painting
Arts Crafts Cross Stitching Embroidery Kit Needle crafts Flowers Birds Chinese Painting
Item Q&A
  • Question : Inquiry for the item from Lec****Mar 12, 2018

    Can i know how big is it? Thanks

    Answer : [Re] Inquiry for the item from Lec****

    Hello, you can refer to individual design on size information from description. Thanks

  • Question : 关于商品973****会员的咨询。Apr 27, 2017

  • Question : [其它]相关资讯Dec 07, 2016

    你好,请问您这边卖的是要自己绣的吗?另外,有送那个框吗?

    Answer : [Re] [其它]相关资讯

    你好,都是套件,需要自己绣的,没有框的。谢谢!