XstitchBuy Store
XstitchBuy Store
POWER 90% 2,905 Fellows Join Fellow
All Items(253)
$10.00
Pay to Shop

Q&A board

Q & A Lists
Item Question & Answer
Elegant Sheath/Column V Neck Sleeveless Floor Length Evening Dress
Elegant Sheath/Column V Neck Sleeveless Floor Length Evening Dress
Item Q&A
  • Question : Purple gownNov 18, 2017

    Hi seller, the purple dress is different from what was in the picture. According to the picture, the bottom part of the dress should be the same colour and material. But i received is different. I want a refund.

    Answer : [Re] Purple gown

    Dear Customer, thank you feedback, we will look into the listing for improvement. lease send back to below address for refund, and indicate your order number in the package, your refund will be proceed upon verify after receive return dress. The return postage you can claim us in later with receipt. Thanks!

    Attn:Mrs YeHanLu
    Address:No. 116, JianDe QianTan HouShanWan, HangZhou, Zhe Jiang, China 311602
    H/P: +86 15805811413
    Office: 64172483
    Office: 64172483

  • Question : Custom madeSep 06, 2015

    Hi ,can you custom made as shown: Waist 92cm
    Breast 96.5cm ,Hip 100cm and Shoulder 102cm for the sky blue,thanks

    Answer : [Re] Custom made

    Yes...you can directly order with MTM from the listing you are viewing

Fashion Black Satin Knee-Length Bridesmaid Dress Purple Tea-Length Cocktail Dress Pink Floor-Length Prom Dress Graduation Dress Custom Made Plus Size
Fashion Black Satin Knee-Length Bridesmaid Dress Purple Tea-Length Cocktail Dress Pink Floor-Length Prom Dress Graduation Dress Custom Made Plus Size
Item Q&A
  • Question : willing to purchase blue knee length dress,,how long will it take to be delivered to sg?Nov 15, 2017

    Hi Seller, I am planning to buy the blue knee length dress(with measurements). Will i receive the product before Nov 30th?

    Answer : [Re] willing to purchase blue knee length dress,,how long will it take to be delivered to sg?

    Hello, for delivery should not be problem to receive before Nov 30th. thanks!

    Question : [Re] willing to purchase blue knee length dress,,how long will it take to be delivered to sg?

    If i do the order today, by Nov 28(12 days) it will be delivered right?

    Answer : [Re] willing to purchase blue knee length dress,,how long will it take to be delivered to sg?

    Hello, I see your orider is made to measure, it will take another 7days for tailoring, pls review your order if will meet your need.thanks.

    Question : [Re] willing to purchase blue knee length dress,,how long will it take to be delivered to sg?

    so when is the expected date of delivery to sg?

    Answer : [Re] willing to purchase blue knee length dress,,how long will it take to be delivered to sg?

    Is it possible to change the delivery mode to EMS and if i do that will it reach before Nov 30th?

    Question : [Re] willing to purchase blue knee length dress,,how long will it take to be delivered to sg?

    Yes...expect to receive earlier than Nov 30, but need to top up $8.9 for shopping service upgrade. Do let me know if you confirm to upgrade, I will create the payment link to you. Thanks

    Answer : [Re] willing to purchase blue knee length dress,,how long will it take to be delivered to sg?

    Hi I can upgrade it. Pls share the link to do.

    Question : [Re] willing to purchase blue knee length dress,,how long will it take to be delivered to sg?

    Hi I can upgrade it. Pls share the link to do.

    Answer : [Re] willing to purchase blue knee length dress,,how long will it take to be delivered to sg?

    Good morning, below is the link: www.qoo10.sg/g/413758635

    Question : [Re] willing to purchase blue knee length dress,,how long will it take to be delivered to sg?

    completed the payment.

    Answer : [Re] willing to purchase blue knee length dress,,how long will it take to be delivered to sg?

    Ack, thank you

  • Question : Expediate delivery option not availableNov 15, 2017

    Hi, I would like to order SKU: Blue-Tea-Length but i need Expediate shipping. While adding the item to the cart or while paying i do not get the option to choose my delivery. Kindly advise. I need the dress on Nov 30th.
    Thanks.

    Answer : [Re] Expediate delivery option not available

    Hello, please see attached for expedited shipping service option. and for delivery should not be problem to receive before Nov 30th. thanks!

    Question : [Re] Expediate delivery option not available

    How do i enter my measurements? Can i mention my Bust/Waist/HIp and height?

    Answer : [Re] Expediate delivery option not available

    Let me know before Eod today so i can do the payment and send the measurements today. Should i select Exp to recceive the dress by Nov 30th? or normal itself will delivered by that time?

    Question : [Re] Expediate delivery option not available

    Hello, you can write into memo box

    Answer : [Re] Expediate delivery option not available

    sure! thank you.

    Question : [Re] Expediate delivery option not available

    You are welcome.

    Answer : [Re] Expediate delivery option not available

    Hi, i am going to select and do the payment now . If i choose Qexpress, will i receive the dress by Nov 29?

    Question : [Re] Expediate delivery option not available

    Hello,normally shouldn’t be problem, but we can not guarantee delivery date

    Answer : [Re] Expediate delivery option not available

    thanks so much :)

    Question : [Re] Expediate delivery option not available

    No problem.

  • Question : Inquiry for the item from jef****Oct 21, 2017

    Hi seller, my daughter details as below. Can she take M size for the knee length dress or need to be customised? Kindly advise as we are not too sure on the knee length measurement (82cm) starting from which part of the boby.

    Waist : 67cm
    Bust: 82cm
    Height: 151cm
    Shoe height: 2 inches (5cm)
    Weight:47kg

    Need urgently. Hope to hear from you soon. Thanks.

    Answer : [Re] Inquiry for the item from jef****

    Hello, thank you for contacting us. you can take Size M.

  • Question : CustomiseOct 09, 2016

    Hi seller ,

    May i know if we need to order customise ,what area do we need to measure ?and how Long the shipment will be arrive ?

    Answer : [Re] Customise

    Dear Customer, For MTM you need to provide below measurement details, and it will take 5-7working days for tailoring, after dispatched it take 5-8working days for delivery if you selected Qxpress for your delivery methods. thanks!

    Bust/Waist/Weight/Net.Height

  • Question : CustomisationAug 28, 2016

    Hi! Just to check if we are able to request the sleeve to be longer?

    Answer : [Re] Customisation

    Dear Customer, sorry to inform your request is not supported, you might check out other design you might. thanks!

+View all Notice, FAQ, Q&A >>
Royal Purple Formal Evening Gown Prom Cocktail Bridesmaid Dress Light Purple Homecoming Party Dress
Royal Purple Formal Evening Gown Prom Cocktail Bridesmaid Dress Light Purple Homecoming Party Dress
Item Q&A
  • Question : Inquiry for the item from val****Nov 16, 2017

    Can I self collect if any stock in Singapore

    Answer : [Re] Inquiry for the item from val****

    Hello, all order ship from warehouse located in china hangzhou. Thanks!

  • Question : Inquiry for the item from Dav****Oct 14, 2017

    Hi Seller...

    For item DTM Purple 018 is Support MTM and can send me more photo about the gown especially armpit side...is the stock available

    Thanks...

    Answer : [Re] Inquiry for the item from Dav****

    hello, sorry to inform currently there are no more photo available to this design. thanks!

  • Question : Item numberApr 04, 2017

    Dear Sir/Ma'am,

    May I find out which item number the attached picture is? It was not shown on the website.

    Thank you!

    Answer : [Re] Item number

    Hi, this design was sold out and no longer available.Thanks!

  • Question : SKU: DTM-PURPLE-009 - CUSTOM MADEJun 23, 2016

    Hi Seller,

    Does your have the custom made for the above mention dress ?

    thks
    piper

    Answer : [Re] SKU: DTM-PURPLE-009 - CUSTOM MADE

    Good Morning, Piper, this design does not support MTM

Women Winter Warm Coats Mid-Length Down Coat Plus Size Jacket Longline Parka Quilted Maxi Coat
Women Winter Warm Coats Mid-Length Down Coat Plus Size Jacket Longline Parka Quilted Maxi Coat
Item Q&A
  • Question : YHZ-FA-034-REDNov 12, 2017

    Hi Seller,

    Can I find out if this item is suitable for sub-temperature -5 degree?

    Do you have the picture to show the interior?

    How Long will it take to ship to me in Singapore if I order? I need urgently for my holiday in 2-3 weeks time.

    Look forward to your urgent reply. Thank you.

    Answer : [Re] YHZ-FA-034-RED

    Good morning, we do not have more photos on the coats, I might take time go down to store for take photo,for delivery normally it take 5-8working days after dispatched . Thanks!

    Question : [Re] YHZ-FA-034-RED

    Can the item withstand -5 degree temperature? If I placed order today, can you able to ship out today? If by EMS, how much is the shipping fee?

    Answer : [Re] YHZ-FA-034-RED

    Hello, for delivery it might delay few days than normal due to strong custom this week, order by today expect to receive by next week. Thanks!

    Question : [Re] YHZ-FA-034-RED

    Is this coat fit for -5 degree weather temperature?

    Answer : [Re] YHZ-FA-034-RED

    Hi, sorry, I have no idea on this

  • Question : YHZ-FA-033 - withstand coolNov 12, 2017

    hi seller,

    YHZ-FA-033 jacket can withstand -20deg cool?

    Answer : [Re] YHZ-FA-033 - withstand cool

    hi, not recommend. thanks!

  • Question : yhz-fa-033Nov 10, 2017

    hi seller,

    for jacket yhz-fa-033, can it withstand -20 deg?
    Is it waterproof?

    Answer : [Re] yhz-fa-033

    Hi, no waterproof.

  • Question : 关于商品PS_****会员的咨询。Oct 15, 2017

Champagne Color Cocktail Dresses Mother of Bride Below Knee-Length Dress Lace/Tulle Bridesmaid Dress
Champagne Color Cocktail Dresses Mother of Bride Below Knee-Length Dress Lace/Tulle Bridesmaid Dress
Item Q&A
  • Question : dress lengthNov 12, 2017

    Hi seller, Can advise what is the length of the dress for its size S M L XL XXL? pls provide both above knee length and below knee length.

    Thanks!

    Answer : [Re] dress length

    hello, fyi..

    above knee length approx.90cm.
    below knee length approx.110cm.
    details above apply to all size. thanks!

  • Question : Item sent for Return [Order# 228653072]Sep 24, 2017

    Hi Seller,
    The order# 228653072 has been arranged to send back to you by SingPost registered post to the address mentioned in seller memo (Attn:Mrs YeHanLu Address:No. 116, JianDe QianTan HouShanWan, HangZhou, Zhe Jiang, China 311602). Also mentioned order number on the packaging.

    The return information has been updated to cancel/refund page of Qoo10. I am including details here also for your information. Attached SingPost receipt.

    Delivery Company: SingPost Registered mail
    Tracking No. RC693464875SG

    Please acknowledge me when the item is delivered and process the refund. Thank you.

    Regards,
    Kajal

    Answer : [Re] Item sent for Return [Order# 228653072]

    Dear Customer,

    Your refund will be proceed upon verify condition after received. thanks!

  • Question : Inquiry for the item from joe****Sep 06, 2017

    Hi seller ,
    Want to check with u , my bust is 94cm and my waist is 86cm. I want to choose the design B. So I should take XL or XXL ?

    Answer : [Re] Inquiry for the item from joe****

    Dear customer, with your measurement the standard size might not fit. you can consider other design which available for made to measurement. thanks!

Royal Blue Gown Navy Prom Dress Light Blue Formal Dress Dark Blue Cocktail Mermaid Evening Dresses
Royal Blue Gown Navy Prom Dress Light Blue Formal Dress Dark Blue Cocktail Mermaid Evening Dresses
Item Q&A
  • Question : Inquiry for the item from sch****Nov 06, 2017

    Hi the royal blue gown cannot fit me and wonder if i can exchange with another dress DTM-blue-23 size L? Let me know your full address and i can send it back to u via registered mail before u exchange for me. Is that ok for you? I can top up the balance. Thanks

    Answer : [Re] Inquiry for the item from sch****

    Dear Customer, for exchange please send back to below address, and indicate your order number in the package, your exchange will be proceed upon verify after receive. and you will be notified to pay re-delivery postage $12.0 before we ship. Thanks!

    Attn:Mrs YeHanLu
    Address:No. 116, JianDe QianTan HouShanWan, HangZhou, Zhe Jiang, China 311602
    H/P: +86 15805811413
    Office: 64172483

    Question : [Re] Inquiry for the item from sch****

    Thank you for your reply. I will send you back the item as registered mail soon, kindly advise how to make payment for redelivery postage once you receive my refund dress. Thank u.

    Answer : [Re] Inquiry for the item from sch****

    Hi, you will be notified with a payment link upon verify condition after received. thanks!

  • Question : urgent in needOct 10, 2017

  • Question : Inquiry related delivery from lit****Oct 02, 2017

    Hi if I order on 8th via EMS, will it reach by 11th? And do u have stock for DTM BLUE 01? I need it urgently.

    Answer : [Re] Inquiry related delivery from lit****

    Hello, yes, in stock, but we can not guarantee delivery date due to strong custom clearance after holiday. appreciated your understanding.

    Best Regards...Dean

    Question : [Re] Inquiry related delivery from lit****

    But if order now it won't be shipped right? It will be processed by u but not shipped by u?

    Answer : [Re] Inquiry related delivery from lit****

    Yes... we will proceed your order as normal, but will be hold at carrier dispatched center queue for customer inspection after holiday. thanks!

    Question : [Re] Inquiry related delivery from lit****

    Then its ok. I'll give it a missed. :(

    Answer : [Re] Inquiry related delivery from lit****

    Ok, thanks

  • Question : Inquiry for the item from lin****Sep 19, 2017

  • Question : Inquiry related delivery from lin****Sep 17, 2017

    Order no. 229414671 and 229414672
    Please send my order by EMS I need it urgent..Can I receive before 22 Sept?

    Answer : [Re] Inquiry related delivery from lin****

    Hello, Thanks. will follow up tomorrow. normally it should not be problem, you can keep tracking online after dispatched.

    Best Regards...Dean

+View all Notice, FAQ, Q&A >>
Red Lace Maxi Dresses Wedding Bridal Dress Evening Gowns Long Prom Dress Short Party Dress Plus Size
Red Lace Maxi Dresses Wedding Bridal Dress Evening Gowns Long Prom Dress Short Party Dress Plus Size
Item Q&A
  • Question : stocksNov 07, 2017

    hi, did u got any ready stocks?

    Answer : [Re] stocks

    yes, but our stock change frequently by daily, you will be notified if out of stock by same day. thanks!

  • Question : Made-to-MeasureJun 05, 2017

    I am looking for Made-to-Measure, kindly advise which design available. Thank you!

    Answer : [Re] Made-to-Measure

    Hi, this listing does not support made to measure.thanks!

  • Question : [Shipping] Related InquiriesFeb 08, 2017

    Hi,how many days will delivery take to reach me in Singapore?

    Answer : [Re] [Shipping] Related Inquiries

    Dear Customer, Fyi...for delivery normally it take 5-8 business days after dispatched.

  • Question : [Shipping] Related InquiriesFeb 08, 2017

    Hi,how many days will delivery take to reach me in Singapore?

    Answer : [Re] [Shipping] Related Inquiries

    Dear Customer, Fyi...for delivery normally it take 5-8 business days after dispatched.

Silver Evening Dresses Cameo Pink V-Neck Prom Dresses Scoop Neck Bridesmaids Dresses One Shoulder Cocktail Dresses Off The Shoulder Long Dress Half Sleeves Short Dresses
Silver Evening Dresses Cameo Pink V-Neck Prom Dresses Scoop Neck Bridesmaids Dresses One Shoulder Cocktail Dresses Off The Shoulder Long Dress Half Sleeves Short Dresses
Item Q&A
  • Question : Inquiry related delivery from lau****Nov 06, 2017

    Hi, if i order today via EMS, when can i receive the dress? Thanks.

    Answer : [Re] Inquiry related delivery from lau****

    Hello, For expedited delivery normally it take 3-5days after dispatched. thanks!

  • Question : Inquiry related delivery from kay****Oct 15, 2017

  • Question : SKU: LFD-803AJan 30, 2017

    Is there an OLD ROSE or NUDE PINK color available in this style?

    Answer : [Re] SKU: LFD-803A

    Dear Customer,

    Sorry to inform the color you request is not available. Thanks!

    Best Regards...Dean

  • Question : LF831ANov 20, 2016

    Is there black for this dress?

    Answer : [Re] LF831A

    Dear Customer,

    sorry to inform there are no back to the design. thanks!

  • Question : Short dress length can be customize longer?Oct 30, 2016

    I like your short dresses, but length is too short for me (168cm tall). Will you be able customize longer dress length to midi length? Codes: SKU-LFD 802D, SKU-LFD 802C, SKU-LF831-B, SKU-LF831-A.

    Answer : [Re] Short dress length can be customize longer?

    Dear customer, you can place a customized order with made to your measurements.Thanks.

Black Formal Gown Cocktail Party Dress Mermaid Evening Dress Prom Dress Lace Matte satin Dresses
Black Formal Gown Cocktail Party Dress Mermaid Evening Dress Prom Dress Lace Matte satin Dresses
Item Q&A
  • Question : Inquiry for the item from 898****Nov 03, 2017

    Hi Seller, I m 94cm (bust) and 85cm (waist) for design SKU: DTM Black 052, which size should I buy? Please advise, thanks.

    Answer : [Re] Inquiry for the item from 898****

    Hello, you might consider Size 3XL. thanks!

  • Question : Inquiry for the item from ivy****Nov 03, 2017

    Hi Seller, I m 83cm (bust) and 67cm (waist) for design SKU: DTM Black 049, should i get size S or M? Please advise, thanks.

    Answer : [Re] Inquiry for the item from ivy****

    Hi,you can take size S

    Question : [Re] Inquiry for the item from ivy****

    How about dress DTM Black 055?

    Answer : [Re] Inquiry for the item from ivy****

    Hi, same

  • Question : Inquiry for the item from gno****Oct 23, 2017

    Hi Seller,

    I am 84/70/94cm. For DTM-Black-045, should I buy M or L size?

    Thanks for your help!

    Answer : [Re] Inquiry for the item from gno****

    Hello, suggest size M.

  • Question : Inquiry for the item from gla****Sep 29, 2017

    DTM-black 32: is this a high waist or normal waist line?

    Answer : [Re] Inquiry for the item from gla****

    Good morning, , this design is high waist. Thanks!

  • Question : Inquiry for the item from lin****Sep 08, 2017

    HI, I like to know u have stock for item DTM Black 034 and 037 in size XL . How long will take if confirm today?

    Answer : [Re] Inquiry for the item from lin****

    Hello, thanks for contacting us. Both of them are in stock. For delivery normally it take 5-7 days by Qxpress after dispatched.

+View all Notice, FAQ, Q&A >>
Trumpet/Mermaid Organza Wedding Dresses Lace Backless Wedding Dress Church Chapel Train Bridal Gown
Trumpet/Mermaid Organza Wedding Dresses Lace Backless Wedding Dress Church Chapel Train Bridal Gown
Item Q&A
  • Question : Inquiry for the item from iri****Nov 03, 2017

Evening Dress Green Occasion Dress Purple Prom Dress Grey Party Long Dress Bridesmaids Dresses
Evening Dress Green Occasion Dress Purple Prom Dress Grey Party Long Dress Bridesmaids Dresses
Item Q&A
  • Question : Shipping DateNov 02, 2017

    Hi, I am planning to order a the dress SKU : LF292-wine.

    If I order today when will I receive it by latest? I need the dress before 20th November.

    Will I get before 20th Nov?

    Thank you,
    Archana

    Answer : [Re] Shipping Date

    Hello Archana,

    for delivery normally it take 5-8 working days after dispatched, so should not be problem to received by 20th Nov if order by tomorrow. thanks!

    Best Regards...Dean

  • Question : Inquiry for the item from sou****Aug 21, 2017

Trumpet Mermaid Evening Gown Wedding Long Formal Dress Burgundy Blue Black Red Green Occasion Dress
Trumpet Mermaid Evening Gown Wedding Long Formal Dress Burgundy Blue Black Red Green Occasion Dress
Item Q&A
  • Question : Inquiry for the item from joo****Oct 17, 2017

    Hi I am interested in bn001. Just wondering if the material is bit stretchable?i am 174cm. And bust 93cm, waist 74cm and 99cm hip. I have very broad shoulders too. Not sure if it will fit

    Answer : [Re] Inquiry for the item from joo****

    Hello, standard size might not fits for you.

    Question : [Re] Inquiry for the item from joo****

    Oh it’s not a bit stretchable?

    Answer : [Re] Inquiry for the item from joo****

    a bit stretchable.we can not guarantee will fit for you. thanks for your understanding.

    Question : [Re] Inquiry for the item from joo****

    Hi I made a order Just now for made to measure. My shoulders are 50cm( from right to left- not circumference) not sure what other measurements u need

    Answer : [Re] Inquiry for the item from joo****

    hello, yes. we have received measurement details for tailoring. thanks!

    Question : [Re] Inquiry for the item from joo****

    Can’t wait to receive it and hope it fits nicely!!

    Answer : [Re] Inquiry for the item from joo****

    ok, thanks!

    Question : [Re] Inquiry for the item from joo****

    hi i am not sure if the hsoulder measurements i gave u is correct. I dunno if u need it also. Cos shoulder is actually 44cm right to left

    Answer : [Re] Inquiry for the item from joo****

    hello, should measurement is not required.

    Question : [Re] Inquiry for the item from joo****

    Hi I received my dress. A bit dissapointed with the dress esp the below. No measurements requested for the thigh area. And it is not at all mermaid. There is hardly any tapering below and it looks like a flair dress. Does not look nice at all. I need to send it in for altering

    Answer : [Re] Inquiry for the item from joo****

    Dissapointed as I paid a lot for the dress hoping it would fit nicely. But I have to spend more to alter it.

    Question : [Re] Inquiry for the item from joo****

    Hello, thanks for contacting us. We will look into the case for improvement.

    Answer : [Re] Inquiry for the item from joo****

    I am writing to u to request for a partial refund. As I am gonna alter it and it’s gonna cost me another $20. To make it mermaid. I am not sure why no measurements were requested for thigh area . And therefore the dress is not at all mermaid. And I paid extra $15 to have it made to measure and it didn’t look nice... what I wanted was the mermaid look. Obviously it didn’t look like it

    Question : [Re] Inquiry for the item from joo****

    Hello, alteration is needed at buyer cost for special requirements. We understand your concern, you can contact us at sales@yhzbridal.com to claim $5.0 for your order. Thanks!

    Best Regards...Dean

    Answer : [Re] Inquiry for the item from joo****

    Hi why can’t u refund me over Qoo10? And $5 is not even enough for alteration. I asked and it cost me 25$ for alteration. Please refund me at least $15. Appreciate it

    Question : [Re] Inquiry for the item from joo****

    Hello, we will not bear your personal alteration fee. we never have the case like you in past. The $5 is thank you for your feedback. it ok to send the money over Q0010 if you have Q-Pay account.

    Answer : [Re] Inquiry for the item from joo****

    Hi noted that that’s your not so great after service attitude. It’s funny for a made to measure mermaid dress all you need is three measurements. It will never be a proper mermaid dress. Anyways thank you and u can send to my q account.

    Question : [Re] Inquiry for the item from joo****

    Hello, ok, please share with me your Q-pay link. We can not send the payment between Qaccount. For more payment related info you can contact Qoo10 customer service for help. Thanks!

    Answer : [Re] Inquiry for the item from joo****

    oh whats qpay link? i am not sure how to do that?

    Question : [Re] Inquiry for the item from joo****

    Do you have Q-pay account, right?

    Answer : [Re] Inquiry for the item from joo****

    mine is qaccount?
    q money? not the same?

    Question : [Re] Inquiry for the item from joo****

    Then pls provide bank account or PayPal account if have.

    Answer : [Re] Inquiry for the item from joo****

    hi thanks a lot. my pay pal

    ng_choon_yong@yahoo.com.sg

    Thank you

    Question : [Re] Inquiry for the item from joo****

    Hi, noted, pls check in next few minutes. Thanks!

    Answer : [Re] Inquiry for the item from joo****

    Hi this is just a feedback but the dress zipper is already faulty over one area. I can show you the picture. Hence it’s hard for me to zip up and it gets stuck. I will probably need to change the whole zip 😞

    Question : [Re] Inquiry for the item from joo****

    pls take care.

    Answer : [Re] Inquiry for the item from joo****

    i will feedback this on qoo10, as i think that quality given for a 78 bucks dress with faulty zipper is terrible

    Question : [Re] Inquiry for the item from joo****

    Hello, Any faulty must report upon receive, not after used. The quality is traceable on past order. Appreciate your understanding.

    Answer : [Re] Inquiry for the item from joo****

    well i have not even worn the dress yet! i have just tried it out and yes i notived that when i zip up it was hard over the back area. I just realised that its faulty yesterday.

    Question : [Re] Inquiry for the item from joo****

    I am a frequent user of qoo10 and i have bought lots of stuff and dresses but this is the first made to measure i ordered and paid alot for it and I am not impressed at all

    Answer : [Re] Inquiry for the item from joo****

    OK,please help to take a photo on the zip area, we will review the case and back to you later.

    Question : [Re] Inquiry for the item from joo****

    Thank you. will do it later when I am home.

    Answer : [Re] Inquiry for the item from joo****

    Ok

    Question : [Re] Inquiry for the item from joo****

    See the two “not smooth area. Making zipper stuck

    Answer : [Re] Inquiry for the item from joo****

    Impossible to zip up on my own as it will get stuck

    Question : [Re] Inquiry for the item from joo****

    Can see other areas of zip ok except that two ateas

    Answer : [Re] Inquiry for the item from joo****

    Thank you for taking time on the photo. any idea how much will be cost at your local tailor shop. after review we can share with you SGD8.0 on the zipper replacement.

    Question : [Re] Inquiry for the item from joo****

    I have asked a shop before for a dress and that’s without lining and it cos me $20. This is withlining it’s gonna be more expensive. Work man ship is unfortunately very expensive in singapore😓

    Answer : [Re] Inquiry for the item from joo****

    Thank you for the offer of $8. Wil u be transfering it to my pay pal too? Sigh was realy excited and waiting for the made to measure dress..but so many hiccups

    Question : [Re] Inquiry for the item from joo****

    Hello, we will proceed $8.0 by tomorrow. You can check later. Thanks!

Needlework Embroidery Kit  Stamped Cross Stitch Kit  Kids Cross Stitch Kit Flower Cross Stitch Kit  Animals Cross Stitch Kit  Landscape Cross Stitch Kit
Needlework Embroidery Kit Stamped Cross Stitch Kit Kids Cross Stitch Kit Flower Cross Stitch Kit Animals Cross Stitch Kit Landscape Cross Stitch Kit
Item Q&A
  • Question : can****會員的咨詢。Oct 30, 2017

  • Question : [其它]相关资讯Dec 07, 2016

    请问这个是自己要绣的是吗?另外有附送那个框吗?方便挂墙上的

    Answer : [Re] [其它]相关资讯

    你好,都是套件,需要自己绣的,没有框的。谢谢!!

  • Question : SKU DOMEI 2210Jun 04, 2016

    Hello. For the DOMEI 2210, does it come with three separate aida cloths or just one cloth? I'm a bit confused because there seems to be three frames based on the picture but the dimensions stated is only for one. Appreciate your response!

    Answer : [Re] SKU DOMEI 2210

    Hi, come with one Aida cloth, and you can separate into 3 for your stitch project if need, thanks

  • Question : Embroidery FrameOct 21, 2015

    Dear Seller

    I have placed an order already. May I know does the package come with embroidery frame along.

    If not, do u sell separately ?

    Thanks
    Jovel

    Answer : [Re] Embroidery Frame

    Dear Customer,

    Sorry to inform the embroider frame was sold out, I will try to give you a cross stitch hoops as free gift.

    Regards...Dean

    Question : [Re] Embroidery Frame

    Dear Dean,

    Appreciated if you could. Thanks.
    Cart no.98278908

    Answer : [Re] Embroidery Frame

    No problem

Blush Pink Formal Cocktail Wedding Gown Hot Pink Short Prom Dress Bridesmaid Lace Dress Formal Dress
Blush Pink Formal Cocktail Wedding Gown Hot Pink Short Prom Dress Bridesmaid Lace Dress Formal Dress
Item Q&A
  • Question : SKU: DTM-Pink-043Oct 16, 2017

    Hi, I'm interested in this dress. May i know do you have custom mate for the above mentioned
    dress? My height is around 150cm. Thanks!

    Answer : [Re] SKU: DTM-Pink-043

    Hello, thank you for contacting us. this listing does not support for custom made. thanks!

  • Question : Inquiry for the item from lin****Sep 10, 2017

    Hi I have place my order no. 228629292.

    Item DTM PINK -018 Bust 86.5cm waist 71cm what size should i take ? I place order size L, should 8 take size M, please give advice before
    delivery my shipment, thank you.

    Answer : [Re] Inquiry for the item from lin****

    HI , SIZE M Should ok.

    Question : [Re] Inquiry for the item from lin****

    OK so u can help me change to size M??

    Answer : [Re] Inquiry for the item from lin****

    Ok, noted.

    Question : [Re] Inquiry for the item from lin****

    Note: I have another order no.: 228630975 and 228630976 please put in in same shipment, Thank you.

    Answer : [Re] Inquiry for the item from lin****

    Noted with thanks!

    Question : [Re] Inquiry for the item from lin****

    Hi I received your shipping preparation by email, for item DTM-018 I have require to change the size from L to M but the shipping preparation show me still in size L, please take note of this, because I need the dress urgent , I don't want any mistake ..Thank you.

    Answer : [Re] Inquiry for the item from lin****

    Hi, no worries, we have updated your order details for preparation

    Question : [Re] Inquiry for the item from lin****

    Thank you very much ..

    Answer : [Re] Inquiry for the item from lin****

    No problem

  • Question : Inquiry for the item from lin****Sep 09, 2017

    Item: SKU: DTM-Pink-032

    Can I buy this for attend my friend wedding,? I am worry the dress look like wedding dress.

    My bust is 94 my waist is 74 so what size should I take ?

    Thank you.

    Answer : [Re] Inquiry for the item from lin****

    Hello, Thank for contacting us. Yes, you can wear this design to attend special occasion like wedding, with your measurement I suggest Size L or XL.

    Question : [Re] Inquiry for the item from lin****

    U have the size in stock?

    Answer : [Re] Inquiry for the item from lin****

    yes..they are in stock.

    Question : [Re] Inquiry for the item from lin****

    If I confirm today when I can received it?
    Thank you.

    Answer : [Re] Inquiry for the item from lin****

    for delivery normally it take 5-7working days by Qxpress after dispatched. Thanks!

    Question : [Re] Inquiry for the item from lin****

    If I confirm today can I received before 18 Sept ?

    Answer : [Re] Inquiry for the item from lin****

    Yes...should not be problem.

  • Question : Inquiry for the item from lin****Sep 08, 2017

    Item:. DTM Pink 018 size L Do u have stock for this item?

    Answer : [Re] Inquiry for the item from lin****

    Yes, in stock

  • Question : Inquiry for the item from van****Aug 17, 2017

+View all Notice, FAQ, Q&A >>
Wedding Gloves Bridal Gloves Lace gloves Medium length gloves Long length gloves
Wedding Gloves Bridal Gloves Lace gloves Medium length gloves Long length gloves
Item Q&A
  • Question : Inquiry related delivery from soo****Oct 13, 2017

    If i order today, 13oct, when can i receive in singapore?

    Answer : [Re] Inquiry related delivery from soo****

    Good Morning, For delivery normally it take 5-7working days after dispatched. thanks!

  • Question : EMSOct 10, 2016

    How much will EMS shipping cost and if I order on Tuesday will I get it by Friday?

    Answer : [Re] EMS

    Dear Customer, it cost $12.8, and we do not guarantee delivery date, for safety recommend to purchase from local seller.

  • Question : Delivery inquiryAug 29, 2016

    Hi if i order by tonight, can i receive it before this friday?

    Answer : [Re] Delivery inquiry

    Dear Customer, It is oversea order, To singapore normally it will take 5-8 business days after dispatched. thanks!

  • Question : 9825-11Apr 15, 2016

    Is 9825-11 the same as in the picture? Please check and confirm. Thanks

    Answer : [Re] 9825-11

    Yes

  • Question : SizeFeb 10, 2016

    SKU 9103. May I know it's for small palm ladies or bigger palm ladies? Is it elastic at the palm area? What is the measurement at the palm area?

    Answer : [Re] Size

    Dear Customer, Currently our business is closed for CNY holiday, you might contact back to us after 16 Feb 2016, thanks for your understanding. Happy Lunar new Year!

+View all Notice, FAQ, Q&A >>
Ball Gown Scoop Neck Cap Sleeves Sweep/Brush Train Lace Wedding Dress Wedding Gown
Ball Gown Scoop Neck Cap Sleeves Sweep/Brush Train Lace Wedding Dress Wedding Gown
Item Q&A
  • Question : Inquiry from sha****Oct 11, 2017

    What about the veil, which veil goes well with this gown?

    Answer : [Re] Inquiry from sha****

    hello, you can refer to veils listing for your interested design. thanks!

  • Question : Inquiry from sha****Oct 10, 2017

    Which can can and veil do you suggest to go with this gown?

    Answer : [Re] Inquiry from sha****

    hello, recommend QC-04.thanks!

Emerald Green Gown Olive Green Prom Dress Mint Green Bridesmaid Dress Wedding Green Evening Dress
Emerald Green Gown Olive Green Prom Dress Mint Green Bridesmaid Dress Wedding Green Evening Dress
Item Q&A
  • Question : shippingOct 10, 2017

    Hey, can i check if i order today when will i receive it ?

    Answer : [Re] shipping

    Hello, for delivery normally it take 5-8working days after dispatched. thanks!

  • Question : DTM-Green 003Feb 01, 2017

    HI, What size you would recommend me to buy? for bust 88cm and waist 74cm? How long is the delivery time?

    Answer : [Re] DTM-Green 003

    Dear Customer,

    suggest Size L, and for delivery normally it take 5-8 business days after dispatched.

  • Question : DTM Green-003Feb 01, 2017

    Hi, this my my measurement bust 88 cm x waist 74cm, Its okay to take L size for SKU DTM Green-003?

    Answer : [Re] DTM Green-003

    Dear Customer,

    with your measurement L should be ok

Ball Gown High Quality Can-Can Pannier/Petticoat for Wedding Dress Grab it to enhance your gown
Ball Gown High Quality Can-Can Pannier/Petticoat for Wedding Dress Grab it to enhance your gown
Item Q&A
  • Question : adviseOct 10, 2017

    Hi, ball gown use which can can/petticoat?

    Answer : [Re] advise

    hello, recommend use QC-04, thanks!

  • Question : Inquiry for the item from jol****Oct 05, 2017

  • Question : which typeOct 03, 2017

  • Question : Choosing the right oneSep 22, 2017

    Dear Seller,

    I would like to hind some advice from you in choosing the right petticoat for my gown. I have attached a picture for your reference.

    Hope to hear from you soon.

    Cheers,
    Jace

    Answer : [Re] Choosing the right one

    Hi, you can use QC-04

    Question : [Re] Choosing the right one

    May I ask QC-8801 suitable?
    For QC-04, the waist there is elastic or using strings to tie?

    Answer : [Re] Choosing the right one

    Both 2 design are ok with elastic.

  • Question : Inquiry for the item from cin****Aug 27, 2017

+View all Notice, FAQ, Q&A >>
Dramatic High Low Cocktail Organza Dresses Feather Maxi Dresses Wedding Guest Party Homecoming Dress
Dramatic High Low Cocktail Organza Dresses Feather Maxi Dresses Wedding Guest Party Homecoming Dress
Item Q&A
  • Question : Inquiry for the item from eun****Oct 05, 2017

    我身高 1。58m, 体重54kg, 现穿US6号。我该买哪个码? Thanks.

    Answer : [Re] Inquiry for the item from eun****

    Hi seller,

    I'm 1.58m weight 54kg. Currently wear US 6 size. May I know which size should i order? Hip is not an issue as I intend to purchase A line type. Many thanks!

    Question : [Re] Inquiry for the item from eun****

    Hello, please provide measurement details or you can refer to size chart for reference. thanks!

  • Question : Inquiry for the item from sha****Sep 28, 2017

    Hi seller, does all ur gowns have padding and cancan?

    Answer : [Re] Inquiry for the item from sha****

    Hello, thank you for contacting us. cancan is sold separately . thanks!

  • Question : SKU: DTM-HL-003Sep 27, 2017

    Hi seller,

    I would like to enquire on the above stated model of the gown. would like to know if it does comes with petticots and can-can? Also, when is the earliest for the delivery? Thanks.

    Answer : [Re] SKU: DTM-HL-003

    Hello, thanks for contacting us. Can-can is sold separately, and for delivery it take 5-8 working days after dispatched.

  • Question : SKU:DTM-HL_D03 (Size S)Sep 11, 2017

    Hello seller,

    I received the above item and found that the top color is mismatch with the photo shown...It should be gray color on top but I received one is totally white color. May I know how does this happen? Can you change back for me the item all same color as in the photo? Thank you.
    Regards,
    Christine

    Answer : [Re] SKU:DTM-HL_D03 (Size S)

    Hello, Christine, thanks for contacting us. The white is correct, the correct might be slightly difference due to lighting on photographs, anyway you can request for return & refund if did not like the dress.

    Do let me know if have any further questions or need help.

    Best Regards...Dean

  • Question : Inquiry for the item from Tra****Sep 11, 2017

    Hi seller im wearing 85E bra and which bust size that suit me the most? XL or XXL?

    Answer : [Re] Inquiry for the item from Tra****

    Hi, How about your waist measurements?

+View all Notice, FAQ, Q&A >>
Gold Evening Gown Mother of Bride Yellow Maxi Formal Dress Lace Mermaid Prom Cocktail Party Dresses
Gold Evening Gown Mother of Bride Yellow Maxi Formal Dress Lace Mermaid Prom Cocktail Party Dresses
Item Q&A
  • Question : Inquiry for the item from pis****Oct 02, 2017

    I'm keen in this 020 dress. Want to ask. I'm 1.64m & weight is 58kg. Waist is 74cm. Which size shall I get? Is the back adjustable?

    Answer : [Re] Inquiry for the item from pis****

    Hello, yes, the back details is adjustable to this design, with your measurement we recommend size L. thanks!

    Best Regards...Dean

  • Question : Material of DTM-Yellow-006Sep 07, 2017

Ball Gown Sleeveless Lace Crystal White Wedding Dress Ivory Satin Church Chapel Train Wedding Gown
Ball Gown Sleeveless Lace Crystal White Wedding Dress Ivory Satin Church Chapel Train Wedding Gown
Item Q&A
  • Question : SKU: DTM-Gown-70Oct 01, 2017

    Hi there,

    I want to purchase this gown DTM-Gown-70 Size S.
    Can you advise me on the following:
    1) is this available in new and good condition,
    2) delivery period if I am to order it today, amount will be above $129.00 that qualifies for the EMS Shipping,
    3) which can-can do you recommend for this Gown? Please refer to your weblink on the can-can: http://list.qoo10.sg/item/YHZBRIDAL-BALL-GOWN-HIGH-QUALITY-CAN-CAN-PANNIER-PETTICOAT-FOR-WEDDING/428043114

    Hear from you soon on the above. Cheers.

    Answer : [Re] SKU: DTM-Gown-70

    Oh Dean, I just read about the Chinese National Notice 2017 on your page. Oh, I am in fact travelling back to another country on the 12 October 2017 midnight flight for 6 months and hoping to purchase this gown and take it with me before I leave Singapore. If the delivery starts from the 8 or 9 October, it may be a bit too time tight on your end to process this. Hmm. If you can advise me on this, I would greatly appreciate it. The gown and the can-can suitable for this gown. Have a have Chinese National Day Celebration! Cheers.

    Question : [Re] SKU: DTM-Gown-70

    Hello, should not be problem to receive on Oct.12 order tomorrow and delivery methods selected expedited shipping service. the can-can you can use QC-04. thanks!

    Answer : [Re] SKU: DTM-Gown-70

    Oh my God, thanks for your speedy response Dean. I shall order by tomorrow. Enjoy your festive season.

    Question : [Re] SKU: DTM-Gown-70

    Thank you very much. have a nice day!

  • Question : Inquiry for the item from cin****May 08, 2017

    Hi, I love this dress as shown in the photo attached. May I know if there is a can can underneath the skirt? If there's a can can, can it be removed? Because I do not want my skirt to be too big, as my wedding is a small event. Hope to hear from you soon :) thank you!

    Answer : [Re] Inquiry for the item from cin****

    Hi, Can can need to purchase separately if need. Thanks!

    Question : [Re] Inquiry for the item from cin****

    I see. Thank you for your quick reply. Then in the picture, is the can can already inside the dress? Or the model is not wearing the can can?

    Answer : [Re] Inquiry for the item from cin****

    Yes..the model show from picture is wearing with can can

  • Question : [Shipping] Related InquiriesFeb 07, 2017

    Hi, when would be the earliest delivery date if order on 8th Feb?

    Answer : [Re] [Shipping] Related Inquiries

    Hi Jessica Kwee,

    FYI...for delivery normally it take 5-8 business days after dispatched. all order we will take responsibility from start to finish, contact us if have any further question or need help. thanks!

  • Question : [About Item] Related InquiriesJan 26, 2017

    Hi, is can can included for gown-25? Does it come with it?

    Answer : [Re] [About Item] Related Inquiries

    Dear customer, Can can does not included, it is sold separately.Thanks!

    Question : [Re] [About Item] Related Inquiries

    Can I know which can can product u can recommend for your gown? Or this model is wearing which product no? Can u share the link?

    Answer : [Re] [About Item] Related Inquiries

    Dear customer, currently our business was closed for CNY holiday till Feb.06, for can can recommend QC-04, you can use keywords "Can-can" search from our store.Thanks!

    Happy Lunar New Year!

    Best Regards...Dean

    Question : [Re] [About Item] Related Inquiries

    I need the item before 9th Feb. Will you be able to meet this order if I placed the order?

    Answer : [Re] [About Item] Related Inquiries

    Dear Customer,

    should be ok if you place order with expedited shipping methods.

    Best Regards...Dean

    Question : [Re] [About Item] Related Inquiries

    Will this gown go well for can can (QC-8804)? I bought this previously and would like to use it again.

    Answer : [Re] [About Item] Related Inquiries

    Hi, Should not be problem.

    Question : [Re] [About Item] Related Inquiries

    Hi, I have placed my order. Hope u can help to expedite the processing and delivery. I need it urgently. Thanks & happy Chinese New Year!

    Answer : [Re] [About Item] Related Inquiries

    Hi Sarah Wan,

    Have noted, will speed up to process your order.

    Happy Lunar New Year!

    Question : [Re] [About Item] Related Inquiries

    That's great!!! Thanks very much for your help!!! Hope the gown is in good condition that doesn't need alteration too! :) Happy holidays!

    Answer : [Re] [About Item] Related Inquiries

    Hi Sarah Wan,

    understand from our local carrier the delivery time might a bit longer than normal due to strong custom after CNY holiday, so we can not guarantee you will receive by 9th Feb, for the case you still can cancel order to get back full refund since your order now is preparing for shipping.

    look forward to hare from your decision. and appreciated your understanding.

    Question : [Re] [About Item] Related Inquiries

    When will be the latest date to receive the gown?

    Answer : [Re] [About Item] Related Inquiries

    Hi Sarah Wan, estimated delivery date expect to 8th Feb -12th Feb for reference.

    Question : [Re] [About Item] Related Inquiries

    I can wait till 10th latest to receive. The event is on 11th itself. Do you think we can expedite and receive it by then?

    Answer : [Re] [About Item] Related Inquiries

    Hi Sarah Wan, we will try our best hope to receive earlier than 10th Feb.

    Question : [Re] [About Item] Related Inquiries

    Okay, then can you proceed and help to expedite the delivery? I won't mind topping up extra for shipping as long as I can receive the gown before 10th Feb. Let me know.

    Answer : [Re] [About Item] Related Inquiries

    Hi Sarah, Will keep you on update, Thanks!

    Question : [Re] [About Item] Related Inquiries

    Hi, can I know if this has been shipped?

    Answer : [Re] [About Item] Related Inquiries

    Hi Sarah, the parcel has been collected by local carrier yesterday night, will let you know and update he tracking number soon.

  • Question : [About Item] Related InquiriesJan 26, 2017

    Hi, is can can included for gown-25? Does it come with it?

    Answer : [Re] [About Item] Related Inquiries

    Dear customer, can can does not included, it is sold separately. Thanks!

+View all Notice, FAQ, Q&A >>
Needlework Embroidery Children Cross Stitch Kit Dog Cat Birds Cartoon Cross Stitch Kit Garden Flowers Plants Cross Stitch Kit Landscape Cross Stitch Kit Animals Cross Stitch Kit
Needlework Embroidery Children Cross Stitch Kit Dog Cat Birds Cartoon Cross Stitch Kit Garden Flowers Plants Cross Stitch Kit Landscape Cross Stitch Kit Animals Cross Stitch Kit
Item Q&A
  • Question : Inquiry from cel****Sep 30, 2017

    Hi, I would like to order but I do jot know what is the color code... Where can I find information on this?

    Answer : [Re] Inquiry from cel****

    hi, the color code is SKU number below each design picture.

  • Question : Inquiry for the item from yvo****Jul 20, 2017

  • Question : Inquiry for the item from joa****Jun 18, 2017

    Hi do u hv 11ct stamped cross stitch for group E23?

    Answer : [Re] Inquiry for the item from joa****

    Hi, Yes, in stock. and will need to add $8.0 111CT Stamped cross stitch kit.
    Do let me know if you confirmed to order, I will created a option for you . thanks!

    Question : [Re] Inquiry for the item from joa****

    Ok, pls gv me the link thanks

    Answer : [Re] Inquiry for the item from joa****

    Hi, we have update type option, please refresh the listing and try again. thanks!

  • Question : grp D sku 26Feb 23, 2017

    do u have 11CT instead ? for grp D sku 26 cos its not in the list to be selected

    Thks
    Cas

    Answer : [Re] grp D sku 26

    Dear customer,

    Yes...we will forward a Qoo10 payment link to you if confirmed to make order for 11CT, look forward to hear your confirmation soon.Thanks!

    Question : [Re] grp D sku 26

    adv me the price cos no link to c the pricing ....

    Answer : [Re] grp D sku 26

    Hi, the 11CT stamped kit to this design cost $25.7, thanks!

    Best Regards...Dean

    Question : [Re] grp D sku 26

    wad if i sew but thread not enough ???? pls adv

    Answer : [Re] grp D sku 26

    Hi, you can request from us with free cost at small quantity, and shipping fee at buyer cost or free delivery with new order. Thanks!

    Question : [Re] grp D sku 26

    pls advise for example if thread is not enough is there any place other than here for me to contact for orders juz thread?

    if i wan to make order for the sewing set... what link is it?

    Answer : [Re] grp D sku 26

    Hi, below is the link to order threads for your DIY stitching project.Thanks!

    http://list.qoo10.sg/g/408130824

    Question : [Re] grp D sku 26

    i tink u made a mistake i m looking for 11CT stamped kit to this design

    which is the website???

    Answer : [Re] grp D sku 26

    Hi, the earlier message you request is floss, are you look for group D, SKU26? if yes, pls visit below link:http://store.xstitchbuy.com/sweet-korean-couple-kids-cross-stitch-kit-a2523xz/

  • Question : [About Item] Related InquiriesFeb 04, 2017

    C21 in stamped stitch available?

    Answer : [Re] [About Item] Related Inquiries

    Dear Customer,

    Yes...available in stock. Do let me know if u confirmed to place order, I will forward payment link to you.Thanks!

    Question : [Re] [About Item] Related Inquiries

    Hi, it's ok. I've ordered it directly from your website. Thanks.

    Answer : [Re] [About Item] Related Inquiries

    Thanks. have a nice day!

Ball Gown Quinceanera Dress Colored Gowns Colourful Wedding Dress Bridal Gown Formal Bride Dresses
Ball Gown Quinceanera Dress Colored Gowns Colourful Wedding Dress Bridal Gown Formal Bride Dresses
Item Q&A
  • Question : Inquiry related delivery from ne7****Sep 24, 2017

  • Question : Inquiry for the item from pen****Sep 01, 2017

    Hi, if buy-is it as what it is? Meaning-include with the inner netting (l duno what it called-pom pom netting?)

    Answer : [Re] Inquiry for the item from pen****

    Hello, like picture you might consider to purchase together with a can-can for good appearance.

  • Question : DTM-MGOWN-03Nov 23, 2016

    Hi. Do you have more photos of this dress? Thanks.

    Answer : [Re] DTM-MGOWN-03

    Dear Customer,

    Sorry to inform there are no more photo available.Thanks!

    Question : [Re] DTM-MGOWN-03

    Thank you for your fast reply. As the description says there's sequins but from the photos on your page I can't see it too clearly. Am interested in the dress but would like to have more photos to confirm my purchase.

    Answer : [Re] DTM-MGOWN-03

    Dear Customer,

    Pls find attached for the details.

    Question : [Re] DTM-MGOWN-03

    Hi thank you seller! Do you have picture of the whole dress as well? Thanks a lot!

    Answer : [Re] DTM-MGOWN-03

    Dear customer, no more picture available. You can the image to zoom from listing.thanks.

  • Question : Gown Modification and refund policyNov 22, 2016

    Hi, I'm interested in this gown DTM-MGown-06. But I would like to check if I can modify the design? Is it possible to add mesh or organza for top part to make it less revealing? I would like a sleeveless mesh over it. You can see attached for some samples what mesh or organza looks like.

    How long does it take to make a gown? If I placed the order today, when is the latest date I'll receive it? And do you have a chart for size measurement? What is the return and refund policy?

    Answer : [Re] Gown Modification and refund policy

    Dear customer,

    Thanks for contacting us. Any modification to design is not supported, for refund policy all standard size we accept return or exchange within 7dyas. And MTM dress in non-refundable.Thanks!

    Question : [Re] Gown Modification and refund policy

    Do you have other similar designs (with shoulder covered like DTM-MGown-02 or DTM-MGown-01) to recommend?

    Answer : [Re] Gown Modification and refund policy

    Dear Customer,

    if you are looking for colored gown we recommend DTM-MGown-01, thanks!

    Question : [Re] Gown Modification and refund policy

    Yeah loh, I'm looking for coloured gowns but not too revealing. DTM-MGown-01 is nice, but the back is too revealing. If the back is not translucent (showing the flesh), then I will get that gown. Do you have other coloured gowns designs to recommend?

    Answer : [Re] Gown Modification and refund policy

    Dear Customer,

    Sorry, the listing is most of all design we hv.thanks! I

    Question : [Re] Gown Modification and refund policy

    So sad....or will you be able to cover the sides without using see-through cloth? See attached picture for the portion I'm referring to.

    Answer : [Re] Gown Modification and refund policy

    Dear customer, as mentioned any modification is not supported, thanks for ur understanding.

    Question : [Re] Gown Modification and refund policy

    Okay, it's fine then. I will look for another vendor. Thanks~

    Answer : [Re] Gown Modification and refund policy

    No problem. Thks

Elegant Affordable Wedding Gown Lace Wedding Dresses Discount Bridal Gown Plus Size Tailor-Made
Elegant Affordable Wedding Gown Lace Wedding Dresses Discount Bridal Gown Plus Size Tailor-Made
Item Q&A
  • Question : Plus size enquirySep 21, 2017

    Dear seller,

    May I know is possible to order under bust 140cm on this ?

    Thank you.

    Answer : [Re] Plus size enquiry

    You can order with made to measurements, thanks!

  • Question : [About Item] Related InquiriesJan 07, 2017

    If I order item WG-113 made to my size how many days from order date needed taking into account delays due to long holidays for Spring Festival in China.
    What is the main material of this dress? Organza, chiffon or tulle? I am looking for a dress made from a softer more comfortable material.
    Your photo is not very clear in the embellished details. Does it have beads and crystals or lace?

    Answer : [Re] [About Item] Related Inquiries

    Dear Customer,

    sorry to inform we have closed MTM service due to CNY coming soon. you can contact us after CNY if you still need .thanks!

  • Question : trainsJul 08, 2016

    Hi,

    just wondering if xstichbuysell has any red dress with train. I notice only the white dresses have them. is it possible to have them on the red dress?

    Answer : [Re] trains

    Dear Customer,

    Pls see attachement, do let me know if interested on the design. thanks!

    Question : [Re] trains

    How much is the one on the left ? Made to measure

    Answer : [Re] trains

    Hi, Made to measure cost $129.0, including standard shipping fee.

  • Question : SKU-WG22Jun 19, 2016

    Hi.may I know this dress need to wear can-can?

    Answer : [Re] SKU-WG22

    Dear Customer, will hv good appearance with can-can than normal

    Question : [Re] SKU-WG22

    noted. my bust is 92, waist 83, hip 93, 154cm/54kg, shoe 8cm. XXL is ok for me, right? If I order today, when can I receive? I want to order the dress first, if really need, I will order can-can later on.

    Answer : [Re] SKU-WG22

    should not be problem, for delivery normally it take 5-8working days after ship out.

    Question : [Re] SKU-WG22

    hi, I just ordered under order no.177990881. tks.

    Answer : [Re] SKU-WG22

    Noted with thanks, will follow up tomorrow.

  • Question : SKU WG-090Apr 05, 2016

    Please advise if the shoulder accessories worn by the model is included in this design?

    Answer : [Re] SKU WG-090

    Dear customer, as described the gown sold doesn't include any accessories

    Question : [Re] SKU WG-090

    Thank you for the quick response.

    Kindly advise if I can order the gowns in other colors - e.g. Black.

    Answer : [Re] SKU WG-090

    sorry to inform your request is not available

    Question : [Re] SKU WG-090

    Hi seller,

    I just realise that WG-090 and WG-020 is the same design - please be so kind to let me know if
    sleeve shoulder dangling set is part of the gown design?

    Thank you :)

    Answer : [Re] SKU WG-090

    Dear customer, as described the gown sold doesn't include any accessories

    Question : [Re] SKU WG-090

    Noted - Thanks. is this Dean?

    Answer : [Re] SKU WG-090

    yes

    Question : [Re] SKU WG-090

    Dean,
    Please note that the above product was too small in size for my stated measurements in the order.
    May I seek for an exchange to the next size please? As I am proceeding to order another model SKU : WG-038. Appreciate your assistance as the tailor said he can't alter it as it's much smaller than the stated measurements. I indicated that 95/80/90 on the order and request to be
    advised if the order size is appropriate. Appreciate your response as I need these 2 gowns for an event. Thank you.

    Answer : [Re] SKU WG-090

    Hi, the size you order is standard Size, the measurement box is for MTM order only, we accept exchange and you will bear the shipping postage both for return and re-delivery, to return for exchange pls send back to below address, and indicate your order number in the package, you will be notified with payment on postage once we received returned gown.

    Attn:Mrs YeHanLu
    Address:No. 116, JianDe QianTan HouShanWan, HangZhou, Zhe Jiang, China 311602
    H/P: +86 15805811413
    Office: 64172483

    Question : [Re] SKU WG-090

    Dear Dean,

    Thanks for explaining on the size differential - due to the time limit , please advise if I can return the piece and replace the order for the MTM size?
    Hope I can send it to your address in Bedok Singapore ? Appreciate your assistance as I need this gown for an upcoming event.

    I look forward to your response please. Thank you.




    Hi, the size you order is standard Size, the measurement box is for MTM order only, we accept exchange and you will bear the shipping postage both for return and re-delivery, to return for exchange pls send back to below address, and indicate your order number in the package, you will be notified with payment on postage once we received returned gown.

    Attn:Mrs YeHanLu
    Address:No. 116, JianDe QianTan HouShanWan, HangZhou, Zhe Jiang, China 311602
    H/P: +86 15805811413
    Office: 64172483

    Answer : [Re] SKU WG-090

    Hi, you can place a new order with MTM, so we can proceed in tailoring and dispatch on time. for the return you need to return our warehouse located in below:
    Attn:Mrs YeHanLu
    Address:No. 116, JianDe QianTan HouShanWan, HangZhou, Zhe Jiang, China 311602
    H/P: +86 15805811413
    Office: 64172483

Fashionable Mermaid Trumpet Wedding Cheongsam Occasion QiPao Cheongsam Bridal Evening Dresses
Fashionable Mermaid Trumpet Wedding Cheongsam Occasion QiPao Cheongsam Bridal Evening Dresses
Item Q&A
  • Question : LFD008 yellow cheongsamSep 13, 2017

    Hi There

    I just want to confirm the number LFD008 with criss-cross straps OR zipper?
    And long tail like mermaid fishtail?
    Thanks

    Answer : [Re] LFD008 yellow cheongsam

    Hi, Thank you for contacting us. trumpet mermaid train, and the back details to this design is zipper.

    Question : [Re] LFD008 yellow cheongsam

    Dear
    Thanks for your quick reply.
    I prefer having criss cross straps because my Cousin has a bit plump while I am abit skinny (between S and M size)
    Using criss cross strap is more easy to tight or loose.

    So can you get the criss-cross strap gown instead?

    Answer : [Re] LFD008 yellow cheongsam

    Hello, for the case you can order with "Made to measurement" and we can help to tailored with criss-cross straps instead.

    Do let me know if you have any further question or need help. thanks!

    Question : [Re] LFD008 yellow cheongsam

    Hi

    You mean to say, you will help tailored with criss-cross straps before delivering to me?

    Answer : [Re] LFD008 yellow cheongsam

    Yes, for order with " made to measurements"

  • Question : Inquiry for the item from que****Apr 03, 2017

    I am keen in satin red dress code 013, but my measurement is between S and M, not sure if I should take S or M. Please advice.

    Answer : [Re] Inquiry for the item from que****

    Hi, for the case recommend M, in case is too big that easy for alteration if need.

  • Question : sizeDec 06, 2016

    Dear Seller,

    I going to order SKU: CHA-009.
    My size Bust 85, waist 68, shoulder 37, hip 95
    May I know what size should I get?

    Answer : [Re] size

    Dear customer, with your measurements suggest size M.Thanks.

2016 Brand New 3D Stamped Cross Stitch Kit | Needlework Embroidery Kit | Flowers Cross Stitch Kit | Animals Cross Stitch Kit | Landscape Cross Stitch Kit
2016 Brand New 3D Stamped Cross Stitch Kit | Needlework Embroidery Kit | Flowers Cross Stitch Kit | Animals Cross Stitch Kit | Landscape Cross Stitch Kit
Item Q&A
  • Question : Inquiry for the item from mon****Sep 14, 2017

    Hi seller,
    Can u send me a picture showing which part of DOMEI 76120 need to stitch?

    Answer : [Re] Inquiry for the item from mon****

    Hi, sorry to inform we do not have picture on hand to show, thanks

Blue Peacock Antique Vase Cotton Linen 17inch Square Decorative Throw Pillow Case Cushion Cover
Blue Peacock Antique Vase Cotton Linen 17inch Square Decorative Throw Pillow Case Cushion Cover
Item Q&A
  • Question : Cushion Insert/CoreSep 04, 2017

    Hi, I would like to order the peacock cushion cover. Do you sell the core/ cushion? Cn you please point it to me? Thanks.

    Answer : [Re] Cushion Insert/Core

    Hi, we do not sell cushion insert anymore due to overweight size, you can purchase cushion insert from local store. Thanks!

  • Question : DeliveryJan 09, 2016

    Hi if I order today when will I receive them? Do you have stock?

    Answer : [Re] Delivery

    Dear Customer, FYI....normal it take 5-8working days after ship out by Qxpress

    Question : [Re] Delivery

    yes just ordered thanks

    Answer : [Re] Delivery

    Ok

Fashion Women Formal Evening Dress | Special Occasion Dress | Prom Dress | Cocktail Dress | Bridal Dress | S/M/L/XL/XXL/Tailored Made To Measurement | Lowest Price From $36.0
Fashion Women Formal Evening Dress | Special Occasion Dress | Prom Dress | Cocktail Dress | Bridal Dress | S/M/L/XL/XXL/Tailored Made To Measurement | Lowest Price From $36.0
Item Q&A
  • Question : Inquiry from gra****Aug 31, 2017

  • Question : Inquiry for the item from tma****Jun 24, 2017

  • Question : Dress lengthJun 09, 2016

    Hi. How long is d dress for LHD004 Size L?

    Answer : [Re] Dress length

    FYI...approx.75cm from bust to knee

    Question : [Re] Dress length

    if i order now, am i able to receive it within 2-3 weeks?

    Answer : [Re] Dress length

    Yes...normally delivery within 2weeks

    Question : [Re] Dress length

    Even if i select for Qexpress also can reach within 2 weeks?

    Answer : [Re] Dress length

    Yes

    Question : [Re] Dress length

    I measured my hip is 90cm so i can just take L right?

    Answer : [Re] Dress length

    Yes,,,,no problem, LFD004 is designed with ball gown, so u can ignore hip measurement

  • Question : LFD-009May 10, 2016

    Hi, can I check if there still will in stock for LFD-009 white Colour?

    Answer : [Re] LFD-009

    Hi, white color is out of stock

  • Question : ORder 101725020Mar 31, 2016

    Hi,

    for order 101725020 , is it possible to change to size L?
    I think i've indicated an M

    thanks!

    Answer : [Re] ORder 101725020

    Okie...will follow up your request

    Question : [Re] ORder 101725020

    thank you so much!

    Answer : [Re] ORder 101725020

    np

+View all Notice, FAQ, Q&A >>
Classic Golden Dragon Phoenix Traditional Cheongsam Dresses Red Brocade QiPao Wedding Dress
Classic Golden Dragon Phoenix Traditional Cheongsam Dresses Red Brocade QiPao Wedding Dress
Item Q&A
  • Question : Made to measureAug 21, 2017

    hi , may i know if i want to have made to measure order , how long is the delivery ?

    Answer : [Re] Made to measure

    Hi, thanks for contacting us. FYI....Tailoring time 4-7days, and for delivery will take 5-7days by Qxpress.

    Question : [Re] Made to measure

    Hi , may i see the back of this dress ?

    Answer : [Re] Made to measure

    hi, see attached for your reference.

Trumpet Mermaid Red Lace Wedding Cheongsam Peacock Embroidered Dress Bridal QiPao Dresses
Trumpet Mermaid Red Lace Wedding Cheongsam Peacock Embroidered Dress Bridal QiPao Dresses
Item Q&A
  • Question : SKU CAug 14, 2017

    Hi,
    1) may I find out if this dress has little beads or sequins in the lace? I see little sparkles in the close up photo but am not sure.
    2) Am also interested in another dress SKU- Cha-025 - are there little hanging beadings on the front of the dress?
    3) Is the lace used for these dresses stretchable, hard or soft?
    I need to choose one of these two Qi Pao of my morning wedding tea ceremony. Thank you for helping me choose.
    Regards, Kristine

    Answer : [Re] SKU C

    Hi, SKU C no beads/sequins on lace, and fabric is a little hard.