Q&A board

Available
Monday~Friday, 09:30am ~ 06:30pm
Saturday : 09:00am ~ 01:00pm
Closed on Weekends~
Q & A Lists
Item Question & Answer
BLACKPINK Lightstick Keyring
BLACKPINK Lightstick Keyring
Item Q&A
  • Question : Inquiry for the item from ahb****Mar 12, 2019

  • Question : Inquiry for the item from amy****Dec 16, 2018

    Hi there. Can you help to check on the status of my order? Has it been shipped out yet? My order number is 285199190.

    Answer : [Re] Inquiry for the item from amy****

    Dear customer
    We're very sorry for the shipping delay.
    your order items will be shipped out on December 17th and it will take about 2~3 days for delivery.
    We offer you the blackpink photocard as a gift.
    We sincerely apologize for the inconvenience caused.
    If you have any further questions or concerns, please feel free to contact us.
    Thank you.

  • Question : Inquiry related delivery from sal****Aug 17, 2018

  • Question : Shipping to MalaysiaJul 10, 2018

  • Question : Inquiry related delivery from Mic****Jul 04, 2018

+View all Notice, FAQ, Q&A >>
KRUNK X BLACKPINK IN YOUR AREA LAPTOP SLEEVE
KRUNK X BLACKPINK IN YOUR AREA LAPTOP SLEEVE
Item Q&A
  • Question : Inquiry for the item from tam****Mar 05, 2019

    What size is the laptop case?

    Answer : [Re] Inquiry for the item from tam****

    Hi, thank you for your message.
    The size of laptop case is 38x28x3cm(14.96x11.02x1.18in).
    If you have any further questions or concerns, please feel free to contact us.
    Thank you.

BLACKPINK OFFICIAL LIGHT STICK
BLACKPINK OFFICIAL LIGHT STICK
Item Q&A
  • Question : Inquiry related delivery from fit****Mar 04, 2019

  • Question : Inquiry for the item from 246****Feb 17, 2019

  • Question : Inquiry for the item from Gui****Feb 08, 2019

  • Question : Inquiry for the item from Gui****Feb 08, 2019

  • Question : Inquiry for the item from Ser****Jan 25, 2019

+View all Notice, FAQ, Q&A >>
BLACKPINK IN YOUR AREA T-SHIRTS
BLACKPINK IN YOUR AREA T-SHIRTS
Item Q&A
  • Question : Inquiry for the item from ang****Mar 03, 2019

  • Question : Inquiry for the item from jon****Dec 28, 2018

    Is the shirt for female,male or unisex

    Answer : [Re] Inquiry for the item from jon****

    Hi, thank you for your message.
    "blackpink in your area T-shirt" is for unisex.
    If you have any further questions or concerns, please feel free to contact us.
    Thank you.

BLACKPINK IN YOUR AREA LONG SLEEVE T-SHIRTS
BLACKPINK IN YOUR AREA LONG SLEEVE T-SHIRTS
Item Q&A
  • Question : Inquiry for the item from 234****Feb 25, 2019

  • Question : Inquiry for the item from fre****Dec 19, 2018

  • Question : Inquiry for the item from val****Nov 25, 2018

KRUNK X BLACKPINK IN YOUR AREA CUSHION (MINI/BIG)
KRUNK X BLACKPINK IN YOUR AREA CUSHION (MINI/BIG)
Item Q&A
BLACKPINK IN YOUR AREA SCRAP BOOK
BLACKPINK IN YOUR AREA SCRAP BOOK
Item Q&A
  • Question : Inquiry for the item from Mic****Feb 21, 2019

  • Question : Inquiry for the item from val****Dec 03, 2018

BLACKPINK IN YOUR AREA SOCKS
BLACKPINK IN YOUR AREA SOCKS
Item Q&A
  • Question : Inquiry for the item from ari****Feb 14, 2019

BLACKPINK SQUAREUP GRIP HOLDER
BLACKPINK SQUAREUP GRIP HOLDER
Item Q&A
  • Question : Inquiry for the item from 260****Jan 30, 2019

    HI SELLER
    THE ITEM STILL IN STOCK ? AND IS IT ALL YOUR ITEMS ARE ALL IN STOCKS ?
    THANKS

    Answer : [Re] Inquiry for the item from 260****

    Hi,
    "BLACKPINK SQUAREUP GRIP HOLDER" is available now and not all items in stocks.
    If you have further questions or concerns, feel free to contact us.
    Thank you and have a great day. =)

    Question : [Re] Inquiry for the item from 260****

    THANKS

    Answer : [Re] Inquiry for the item from 260****

    Thank you:)

  • Question : Inquiry for the item from eva****Nov 25, 2018

    When will this item be available again? Thanks in advance

    Answer : [Re] Inquiry for the item from eva****

    Dear customer

    Hi, Thank you for contacting YG Entertainment.
    "BLACKPINK GRIP HOLDER" is now available for purchase via URL below.

    https://www.qoo10.sg/GMKT.INC/Goods/Goods.aspx?goodscode=634375785

    Thank you and Have a nice day :)

JENNIE [SOLO] PHOTOBOOK -SPECIAL EDITION-
JENNIE [SOLO] PHOTOBOOK -SPECIAL EDITION-
Item Q&A
MINO XX HOODIE
MINO XX HOODIE
Item Q&A
  • Question : Inquiry related delivery from riz****Dec 20, 2018

    those items are delivered at singapore only? or taiwan is.inluded? im in taiwan and i want to buy yg products..

    Answer : [Re] Inquiry related delivery from riz****

    Dear customer
    Hi, Thank you for contacting YG Entertainment.
    'Mino's XX Hoodie' is available for purchase via URL below.
    https://www.amazon.com/dp/B07L8PH32L?ref=myi_title_dp
    Thanks,
    YG Entertainment.

  • Question : Inquiry for the item from 212****Dec 18, 2018

EPIKHIGH WDSW TOWEL
EPIKHIGH WDSW TOWEL
Item Q&A
  • Question : Inquiry from 242****Dec 09, 2018

    I'm looking for Epik High WDSW album. Do you not have it for sale?

    Answer : [Re] Inquiry from 242****

    Hi, thank you for your message.
    Do you looking for "EPIK HIGH [WDSW] 9th LP"?
    Unfortunately, This item is out of stock now.
    Thank you for your understanding and hope to meet you with other products.

    Question : [Re] Inquiry from 242****

    Hi, I'm just looking for the normal CD album, not the LP version. Thank you.

    Answer : [Re] Inquiry from 242****

    Hi,

    "EPIK HIGH [WE’VE DONE SOMETHING WONDERFUL] THE INSTRUMENTALS" is only available for purchase via URL below.
    https://www.amazon.com/dp/B077H9D8DZ

    If you have any further questions or concerns, please feel free to contact us.
    Thank you.

    YG Entertainment.

    Question : [Re] Inquiry from 242****

    Hi, no not the instrumentals version but the normal audio cd album.

    Answer : [Re] Inquiry from 242****

    Hi,
    you can available for purchase via URL below.
    https://www.amazon.com/dp/B076K28VR7

    Thanks.

    Question : [Re] Inquiry from 242****

    Hi, the link shows its currently unavailable. Please sell it on Qoo10 if possible. Thanks

    Answer : [Re] Inquiry from 242****

    Hi,
    you can available for purchase via URL below.
    https://www.qoo10.sg/GMKT.INC/Goods/Goods.aspx?goodscode=643162752

    Thanks.

BLACKPINK SQUARE T-SHIRTS TYPE 1
BLACKPINK SQUARE T-SHIRTS TYPE 1
Item Q&A
  • Question : Inquiry for the item from ncz****Nov 08, 2018

iKON TRAVEL SET
iKON TRAVEL SET
Item Q&A
  • Question : Inquiry for the item from twi****Nov 02, 2018

    The title and picture is iKON Travel set but your drop down option shows Winner Travel set. Pls confirm which item it is; I don’t feel confident purchasing. Also, this item does not pop up when I search iKON in your seller’s shop, why?

    Answer : [Re] Inquiry for the item from twi****

    Hi there,

    Thanks for your inquiry.
    There was a system error and it is now fixed.
    Thanks,

    YG Entertainment

BLACKPINK SQUARE T-SHIRTS TYPE 2
BLACKPINK SQUARE T-SHIRTS TYPE 2
Item Q&A
  • Question : Gender of Shirt?Sep 09, 2018

    Hi, is this shirt for both genders or is it only for females?

    Answer : [Re] Gender of Shirt?

    Hi there,
    Thanks for contacting us.
    The shirt you spoke is usable regardless of gender.
    We hope to hear from you soon.
    Thanks,
    YG Entertainment

  • Question : Inquiry for the item from val****Jul 26, 2018

  • Question : Inquiry for the item from val****Jul 26, 2018

YG Entertainment Idol Goods Fan Products YG SELECT BLACKPINK 1ST MINI ALBUM_PINK ver.
YG Entertainment Idol Goods Fan Products YG SELECT BLACKPINK 1ST MINI ALBUM_PINK ver.
Item Q&A
  • Question : Inquiry for the item from Ana****Jun 27, 2018

  • Question : Inquiry for the item from Xxw****Jun 10, 2018

    Will you be restocking the black version of the album?

    Answer : [Re] Inquiry for the item from Xxw****

    Hi there,
    Thanks for contacting YG Entertainment.
    We will surely be restocking the Black Version sometime this week!
    Be sure purchase the black version when it is available once again.
    Thanks,
    YG Entertainment

    Question : [Re] Inquiry for the item from Xxw****

    Thank you

    Answer : [Re] Inquiry for the item from Xxw****

    That's fine, we hope you have a great day! :)

  • Question : restocking.Jun 09, 2018

  • Question : ShopJun 08, 2018

YG Entertainment Idol Goods Fan Products YG Select WINNER EVERYD4Y STEEL TRAY
YG Entertainment Idol Goods Fan Products YG Select WINNER EVERYD4Y STEEL TRAY
Item Q&A
  • Question : Inquiry for the item from mui****Jun 23, 2018

    Hi, do you stock Winnergrance too? Thanks!

    Answer : [Re] Inquiry for the item from mui****

    Hi there,
    Thanks for your inquiry,
    Unfortunately because of shipping issues, we are unable to ship Winnergrance through Qoo10.
    However you are able to find Singapore-shipping on our Amazon US page:
    https://www.amazon.com/dp/B07DWTBRXX
    We hope this answers your question and hope you have a great day.
    Thanks,
    YG Entertainment

[YG Entertainment Official] ★ 【SECHSKIES】 iRING [YN] ★
[YG Entertainment Official] ★ 【SECHSKIES】 iRING [YN] ★
Item Q&A
  • Question : Inquiry for the item from yan****May 11, 2018

    Dear Seller,

    Is this item available for order? Kindly advice. Thank you

    Answer : [Re] Inquiry for the item from yan****

    Dear customer~ first thanks for interest in YG ESHOP products ^^

    The item you inquired is available.:)

    if you have more question , Please feel free to contact us

    Thanks and have a niceday:)

    Question : [Re] Inquiry for the item from yan****

    Hello, noted :)
    Anyway, can this be used for Android phones too?
    Please advice. Thank you.

    Answer : [Re] Inquiry for the item from yan****

    Hi there,
    Thanks for your inquiry.
    Yes, the '[YG Entertainment Official] ★ 【SECHSKIES】 iRING [YN] ★' can surely be used for both android and apple products.
    Be sure to contact us if you have any further inquiries.

    Thanks,
    YG Entertainment