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Item Question & Answer
Mini Assorted Swiss Roll FREE DELIVERY!!
Mini Assorted Swiss Roll FREE DELIVERY!!
Item Q&A
  • Question : Inquiry for the item from ade****Jan 14, 2019

    Hi can u cut each roll into half? So it will be 12 rolls into each order

    Answer : [Re] Inquiry for the item from ade****

    Dear Customer.

    We regret to inform you that we are unable to do so

    Thank you for your understanding.

    Question : [Re] Inquiry for the item from ade****

    Thanks for the info. I have tried to place order for 8boxes.. But the quantity stated 4 left. Any incoming stocks on the way ? I need it to be delivered on the 31 Jan.

  • Question : Inquiry for the item from jas****Jan 05, 2019

  • Question : Inquiry related delivery from aar****Dec 30, 2018

  • Question : Inquiry for the item from ski****Dec 29, 2018

  • Question : Inquiry for the item from lit****Dec 13, 2018

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Butter Cake Promotion! (5 Flavours to choose! 110 Pcs Per Box) FREE DELIVERY
Butter Cake Promotion! (5 Flavours to choose! 110 Pcs Per Box) FREE DELIVERY
Item Q&A
  • Question : Inquiry for the item from sno****Jan 17, 2019

    Hi , can i order one cake size with 2 flavours?
    Are the cakes suitable for elderly to chew easily?

    Looking at ordering for a CNY event for the elderly on 25th Jan afternoon.

    Thanks

    Answer : [Re] Inquiry for the item from sno****

    Dear Customer,

    Thank you for your inquiry

    We regret to inform you that we do not do mix and match for 1 single cake. Yes! perfect texture for the elderly! We are looking forward for your orders.

    Warmest Regards,
    Your Very Treatz


  • Question : Inquiry for the item from 241****Jan 13, 2019

    Hi
    Can we opt for choice of not cutting up the cake, ie leave it as whole cake?
    Buyer

    Answer : [Re] Inquiry for the item from 241****

    Dear Customer,

    Unfortunately, for our butter cakes and original Kueh lapis are already pre-sliced in the factory. But if you would to purchase a whole cake there are other options like our Prune Kueh lapis or our swiss rolls.

    Thank you.

  • Question : Inquiry for the item from vt0****Jan 13, 2019

    Dear Seller,
    May we know the expiry date of the Banana cake and the Honey cake?
    If we keep in freezer immediately & keep for 2 months, would it affect the flavour?

    Answer : [Re] Inquiry for the item from vt0****

    Dear Customer,

    The cakes are best consumed within 5 days if kept in the chiller and 1 month if kept in the freezer. It is highly not recommended to refreeze the cakes after defrosted.

    Thank you

  • Question : Inquiry for the item from tan****Dec 24, 2018

  • Question : Inquiry related delivery from sin****Dec 13, 2018

    Hi seller.

    I need the cake for 21 dec morning kids party. Able to make exception for delivery on 20 dec afternoon or evening? I saw the slots are greyed out. Have not purchased yet. Pls advise. Thanks.

    Answer : [Re] Inquiry related delivery from sin****

    Dear Customer,

    Give my office a call before 4pm I see what I can do 62657922.

    Thanks Ethan

    Already answered inquiry. If you have another any question, please contact to us.
    (Dec 15, 2018 06:21)

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[New] Cheesecake Red Velvet - 48pcs Per Box (3cm x 3cm per pc) Limited Qty Grab Now!~!!!
[New] Cheesecake Red Velvet - 48pcs Per Box (3cm x 3cm per pc) Limited Qty Grab Now!~!!!
Item Q&A
  • Question : Inquiry related delivery from auy****Jan 17, 2019

    Hi,

    What is your operation hours for store pick up? Thanks.

    Answer : [Re] Inquiry related delivery from auy****

    Dear customer,

    Thank You for your Inquiry

    Our pick up timing will be 8:30am to 3:30pm from Monday to Friday. 8:30am to 10:30am on Saturday. Close on sunday. kindly inform us in advance for store pick up. Looking forward for your orders

    Best Regards,
    Your Very Treatz

  • Question : Inquiry for the item from hua****Jan 16, 2019

    Hi seller,
    Can I request the cake not to be cut, mean come in a whole cake? By the way, what Is the weight of 48pieces?
    Thanks.

    Answer : [Re] Inquiry for the item from hua****

    Dear Customer,

    We regret to inform you that Butter cakes, Original kueh lapis and most cheesecakes are already pre-sliced at the factory side. Red velvet cheese cakes weighs aproximately 900g

    Thank you.

  • Question : Inquiry for the item from kar****Jan 16, 2019

    This cake will arrive frozen or ready to eat?

    Answer : [Re] Inquiry for the item from kar****

    Dear Customer,

    Cakes will arrive frozen.

    Thank you

  • Question : Inquiry related delivery from dop****Jan 15, 2019

    Able to deliver on 3feb if I order 2 box ?

    Answer : [Re] Inquiry related delivery from dop****

    Dear customer,

    Available dates are shown in the desired shipping date options

    Thank you

  • Question : Inquiry for the item from ash****Jan 15, 2019

    Hi, is this Halal?

    Answer : [Re] Inquiry for the item from ash****

    Dear customer,

    Thank you for your inquiry

    Yes all of our products are halal.

    Question : [Re] Inquiry for the item from ash****

    What about the delivery? How long..

    Answer : [Re] Inquiry for the item from ash****

    Dear customer,

    You will be able to see it in the desired delivery date options, that will allow you to choose from.

    Thank you

    Question : [Re] Inquiry for the item from ash****

    Thank you very much for answering my enquiries.

    Answer : [Re] Inquiry for the item from ash****

    Dear customer,

    Thank you for your inquiries. we look forward to your orders.

    Warmest Regards,
    Your Very Treatz

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[Back By Popular Demand] PRUNE KUEH LAPIS PROMO! Whole Cake(800g)! FREE DELIVERY
[Back By Popular Demand] PRUNE KUEH LAPIS PROMO! Whole Cake(800g)! FREE DELIVERY
Item Q&A
  • Question : Inquiry for the item from glt****Jan 16, 2019

    Hi Seller, the prune only on the surface or in between the layers?

    Answer : [Re] Inquiry for the item from glt****

    Dear customer,

    Our Prune Kueh Lapis has prune on both surface and between the cake.

    Thank You

    Question : [Re] Inquiry for the item from glt****

    Ok noted, thank you seller.

    Answer : [Re] Inquiry for the item from glt****

    Dear Customer,

    Thank you for your inquiry, looking forward to your orders.

    Best Regards,
    Your Very Treatz

  • Question : Inquiry for the item from 212****Nov 22, 2018

    Hi Seller, May I know will there prune in-between the whole lapis or just on the surface.

    Answer : [Re] Inquiry for the item from 212****

    Hi there,
    The prunes are distributed on the surface.
    we hope this clarify matters.

    Thank you

  • Question : Inquiry for the item from hua****Oct 28, 2018

    Is it very buttery? Coz I don like butter

    Answer : [Re] Inquiry for the item from hua****

    Dear Customer,

    It consist of butter.

    Thanks

  • Question : Inquiry for the item from w_k****Oct 26, 2018

    hi selller,

    how long can we keep the prune lapis in the chiller after we received? is the prune only on the surface of lapis or in between layers?

    Answer : [Re] Inquiry for the item from w_k****

    Dear YourVeryTreatz Supporter,

    The cakes are best consumed within 5 days if kept in the chiller and 1 month if kept in the freezer. It is highly not recommended to refreeze the cakes after defrosted.

    The prunes are in bewteen layers.

    Thank you
    Your Very Treatz

  • Question : Inquiry for the item from lil****Jun 29, 2018

    Hi, can I order for tomorrow afternoon delivery?
    Thanks

    Answer : [Re] Inquiry for the item from lil****

    Dear Buyer,

    It will depend on Qexpress slot.

    Thanks

    Question : [Re] Inquiry for the item from lil****

    Can I come & collect today afternoon? Is there any halal stamp on the box/packaging, since it's for a gift. Thanks

    Answer : [Re] Inquiry for the item from lil****

    Dear Your Very Treatz Supporter,

    We apologise for the late reply.

    Could you provide us your contact number so that we may liaise with you directly?

    The halal logo is stamped onto the sticker label affixed on the box.

    Thank you.

    Warm Regards,
    YVT.

+View all Notice, FAQ, Q&A >>
YourVeryTreatz Original KUEH LAPIS(Pre Cut 96 Slices) Free Delivery!
YourVeryTreatz Original KUEH LAPIS(Pre Cut 96 Slices) Free Delivery!
Item Q&A
  • Question : 关于商品245****会员的咨询。Jan 14, 2019

    Hi seller may i know when still got offer i am waiting thank you🙏🏻
    $21.90

    Answer : [Re] 关于商品245****会员的咨询。

    Dear Customer,

    Thank you for your Inquiry

    The next promotion for our Original Kueh Lapis will very very like be after Chinese New year, we are yet to discuss. But, our Prune Kueh Lapis promotion is coming very soon (Before chinese new year).
    do check out our Qoo10 frequetly. you can consider purchasing it as a gift, or for your very treats.

    Thank you.

  • Question : Inquiry for the item from nic****Jan 11, 2019

    Hi, is there any alcohol use in the ingredients?
    For kids to eat ok ?

    Answer : [Re] Inquiry for the item from nic****

    Dear customer,

    There are no alcohol used in the ingredients. Kids can enjoy it too!!

    Thank you.

  • Question : Inquiry from goh****Jan 11, 2019

  • Question : Inquiry for the item from yel****Jan 11, 2019

    What is the expired date?

    Answer : [Re] Inquiry for the item from yel****

    Dear cusomer,

    The expiry date of the Original Kueh lapis is 07/05/2019

    Thank You

  • Question : Inquiry related delivery from sal****Nov 20, 2018

    very terrible service, order at 12/11/18. delivery date 20/11/18 2-4pm, qexpress have call say will delay. I say is OK, we can understand that might have some issues. I say must send to my working place before 9pm. until I off duty don't have see or receive call from them.

    Answer : [Re] Inquiry related delivery from sal****

    Dear YourVeryTreatz Supporter,

    Thank you for your inquiry,

    This inquiry will be closed as it has serve its purpose.
    Kindly send in another inquiry if you have any other inquires.

    Thank you
    YVT

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[YourVeryTreatz] - Vanilla/Chocolate sponge cake (14pcs/box) [Cafe Tri-sliced] + Free Delivery
[YourVeryTreatz] - Vanilla/Chocolate sponge cake (14pcs/box) [Cafe Tri-sliced] + Free Delivery
Item Q&A
  • Question : Inquiry for the item from lim****Dec 29, 2018

    Can buy mixed cake?

    Answer : [Re] Inquiry for the item from lim****

    Hi there,

    The sponge cakes are already packed accordingly from our Manufacturer prior to delivery to us.

    We regret to inform that we are unable to mix the chocolate and the vanilla as a box.

    Thank you for your support.

    Warm Regards,
    YVT

  • Question : Inquiry for the item from min****Dec 23, 2018

    Can mixed flavour?

    Answer : [Re] Inquiry for the item from min****

    Good morning,

    So sorry unable to mix the flavour.

    Thanks

  • Question : Inquiry for the item from 4lc****Dec 20, 2018

    Dear Seller, the sponge cake can keep for how many days? Thanks.

    Answer : [Re] Inquiry for the item from 4lc****

    Dear YourVeryTreatz Supporter,

    Thank you for your inquiry,
    The cakes are best consumed within 5 days if kept in the chiller and 1 month if kept in the freezer. It is highly not recommended to refreeze the cakes after defrosted

    Thank you
    Your Very Treatz

[Newly Launch] Classic Cube Cakes(48pcs/box)! 3 Different Flavours Available! FREE DELIVERY
[Newly Launch] Classic Cube Cakes(48pcs/box)! 3 Different Flavours Available! FREE DELIVERY
Item Q&A
  • Question : Inquiry for the item from daw****Dec 15, 2018

    Hi, for this and the cube cheesecake, understand that they Are halal. May I please check if there will be a halal sticker on the box? If no, can you please provide the sticker. Thanks.

    Answer : [Re] Inquiry for the item from daw****

    Dear Customer,

    Yes there's Halal logo on the box sticker label.

    Thanks

  • Question : Inquiry for the item from sha****Nov 19, 2018

    Refer to the Classic Strawberry, please help to check the cake contain any nuts and the chocolate layer come with any nuts spread/cream ? Thanks

    Answer : [Re] Inquiry for the item from sha****

    Hi there,

    The Classic Chocolate and Classic Strawberry does not contain any nuts by itself. However, please refer to the below.

    Disclaimer for Allergen: confectionery are prepared in an establishment that may contain traces of eggs, soy, nuts or diary products.

    We do not recommend anyone who has such allergies to consume the food items.

    We hope this clarify matters.

    Thank you.

    Warm Regards,
    YVT

  • Question : Inquiry related delivery from daw****Nov 08, 2018

    Hi.. I just placed an order last night for delivery 10am-12pm. Will it be in time? Can I get your confirmation? Thanks.

    Answer : [Re] Inquiry related delivery from daw****

    Hi there,
    Good morning.

    A check reveals that your order(s) has been processed.

    Thank you for your support.

    Warm Regards,
    YVT

  • Question : Inquiry for the item from dor****Sep 14, 2018

    Hi would u be restocking the chocolate?

    Answer : [Re] Inquiry for the item from dor****

    Good morning,

    Classic Cube Chocolate will be restock by coming Tue.

    Thank you for your support

    Question : [Re] Inquiry for the item from dor****

    Tq

    Answer : [Re] Inquiry for the item from dor****

    Already answered inquiry. If you have another any question, please contact to us.

  • Question : Inquiry for the item from car****Aug 28, 2018

    Just a suggestion.... To sell mixed flavors. All3 toes in a box of 48 pieces

    Answer : [Re] Inquiry for the item from car****

    Dear Customer,

    Noted your suggestion with Thanks !!

    .
    (Aug 29, 2018 08:43)

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[Back by Popular Demand] Pre Sliced Strawberry Sponge Cake! 85pcs per box! Free Delivery
[Back by Popular Demand] Pre Sliced Strawberry Sponge Cake! 85pcs per box! Free Delivery
Item Q&A
  • Question : Inquiry for the item from sin****Dec 13, 2018

    Hi seller.

    I was about to buy the cake and opt for the delivery on 20 dec for my kid party. But the date suddenly cannot select. Can you make exception to deliver on 20 dec ? If so, i can buy it straightaway. Pls advise. Thks

    Answer : [Re] Inquiry for the item from sin****

    Dear Customer,

    Give my office a call before 4pm I see what I can do 62657922.

    Thanks Ethan


    Already answered inquiry. If you have another any question, please contact to us.
    (Dec 14, 2018 14:12)

  • Question : Inquiry related delivery from kel****Dec 01, 2018

  • Question : Inquiry for the item from sue****Nov 21, 2018

    Hi, is this sponge cake halal?

    Answer : [Re] Inquiry for the item from sue****

    Dear YourVeryTreatz Supporter,

    Thank you for your inquiry,

    This cakes are Halal Certified.
    This treatz is one of it.

    Thank you
    Your Very Treatz

Cheesecake Special 48pcs Per Box (3cm x 3cm per pc) Limited Qty Grab Now!~!!!
Cheesecake Special 48pcs Per Box (3cm x 3cm per pc) Limited Qty Grab Now!~!!!
Item Q&A
  • Question : Inquiry for the item from koh****May 09, 2018

    hi when will oreo cheesecake be restocked?

    Answer : [Re] Inquiry for the item from koh****

    Dear Koh,

    Pls Contact me at HP: 8444 8484 Ethan

    Thanks


    .
    (Jun 05, 2018 09:50)

  • Question : Inquiry for the item from rac****Apr 15, 2018

    is it halal

    Answer : [Re] Inquiry for the item from rac****

    Dear YourVeryTreatz Supporter,

    Thank you for your inquiry,

    Most of our cakes are Halal Certified.
    This treatz is one of it.

    Thank you
    Aaron Chang
    Your Very Treatz

  • Question : Inquiry for the item from jen****Feb 28, 2018

    hi hi marble cheese will u restock ?

    Answer : [Re] Inquiry for the item from jen****

    Dear YVT Supporter,

    Thank you for your inquiry the restock will be after this promotion.

    Thank you

    Question : [Re] Inquiry for the item from jen****

    ok thanks
    by the way i dun get the free gift ?

    Answer : [Re] Inquiry for the item from jen****

    Dear YVT Supporter,

    Our free gifts are currently out of stock.

    Thank you

  • Question : Inquiry related delivery from shi****Feb 27, 2018

    The free gift is out of stock. There will be a cooler bag to store the cheesecake during the delivery.

    Answer : [Re] Inquiry related delivery from shi****

    Dear YVT Supporter,

    Thank you for your inquiry,

    The free gift includes the cooler bag, hence there will be no cooler bag given too.

    Thank you

    Question : [Re] Inquiry related delivery from shi****

    But how it is store during the delivery? Room temperature or ice pack ?

    Answer : [Re] Inquiry related delivery from shi****

    Dear YVT Supporter,

    The qxquick riders who has collect from us before will have cooler box to transport our items.

    Thank you

  • Question : Inquiry from apc****Feb 27, 2018

    Free gift out of stock refer to coolee bag or cutlery set?
    Would u send free gift when it is available?

    Answer : [Re] Inquiry from apc****

    Dear YVT Supporter,

    We regret to inform you, that we will not send out the free gift when there is stock.

    Thank you

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