Q&A board

Q & A Lists
Item Question & Answer
[New Product] Cafe Tri-Sliced Cake Promo! 12 Slicesx 90g with 6 Different Flavours! FREE DELIVERY
[New Product] Cafe Tri-Sliced Cake Promo! 12 Slicesx 90g with 6 Different Flavours! FREE DELIVERY
Item Q&A
  • Question : Cafe Tri Sliced Cake 12 slices x 90g . 6 flavoursJun 19, 2018

    Dear Seller,

    May I know what date cakes are manufactured?

    Thanks.

    Answer : [Re] Cafe Tri Sliced Cake 12 slices x 90g . 6 flavours

    Dear Your Very Treatz Supporter,

    This batch of Assorted Tri-Sliced Cafe Cakes are being manufactured during the mid of March (19/03/18).

    Thank you.

    Warm Regards,
    YVT

  • Question : Change of Delivery DateApr 18, 2018

    Hi

    May I change the delivery date to Wed 25 April. No change in time.

    Please confirm

    Thank you.

    Answer : [Re] Change of Delivery Date

    Dear YVT Supporter,

    Thank you for your inquiry,

    May I have your order number please.

    Thank you

    Question : [Re] Change of Delivery Date

    253612623

    Answer : [Re] Change of Delivery Date

    Dear Rebbeca,


    Your order has been amended as requested.

    Thank you

  • Question : QueriesMar 10, 2018

    Fresh or frozen. If frozen, when is the manufacturing date and expiry date for this batch on Time Sale?

    Answer : [Re] Queries

    Dear YVT Supporter,

    Thank you for your inquiry,

    This if frozen and manufactured on Nov 2017.

    Thank you

  • Question : Order£ 242687627 - Change Date to 26 Jan 18Jan 22, 2018

    Regarding my request to change my order date from 25th to 26th Jan. Please do reply asap.
    Thanks

    Answer : [Re] Order£ 242687627 - Change Date to 26 Jan 18

    Dear Loh,

    Thank you for your inquiry,

    Your order has been ameneded as requested.

    Thank you

    Question : [Re] Order£ 242687627 - Change Date to 26 Jan 18

    Thanks for the help.

    Answer : [Re] Order£ 242687627 - Change Date to 26 Jan 18

    Already answered inquiry. If you have another any question, please contact to us.

  • Question : Order 242687627 - Change is delivery date to 26 Jan 18Jan 22, 2018

+View all Notice, FAQ, Q&A >>
Butter Cake Promotion! (5 Flavours to choose! 110 Pcs Per Box) FREE DELIVERY
Butter Cake Promotion! (5 Flavours to choose! 110 Pcs Per Box) FREE DELIVERY
Item Q&A
  • Question : Inquiry for the item from lig****Jun 16, 2018

    Hi,
    Can I check how big are the boxes?

    Answer : [Re] Inquiry for the item from lig****

    Hi,
    44cm (L) x 30cm (B).
    We hope this clarify matters.
    Thank you.

    Warm Regards,
    YVT

    Question : [Re] Inquiry for the item from lig****

    How about the height?

    Thanks for the prompt response.

    Answer : [Re] Inquiry for the item from lig****

    The Height is approximately 6.5cm.

    Cheers,

    YVT

    Question : [Re] Inquiry for the item from lig****

    Thank you 🙂

    Answer : [Re] Inquiry for the item from lig****

    Dear YourVeryTreatz Supporter,

    Thank you for your inquiry,

    This inquiry will be closed as it has serve its purpose.
    Kindly send in another inquiry if you have any other inquires.

    Thank you
    Your Very Treatz

  • Question : Inquiry for the item from che****Jun 07, 2018

    Can u pack d cut cake in a mini plastic bag?
    Is for our outing for children activities.
    By RC.
    Nett is $30?

    Answer : [Re] Inquiry for the item from che****

    Hi Your Very Treatz Supporter,

    We regret to inform you that due to hygiene purpose, we do not take our the cake from the packaging for re-pack.

    Yes, nett $30.

    Thank you.

    Warm Regards,
    YVT.

  • Question : Inquiry for the item from rid****Jun 07, 2018

  • Question : Inquiry for the item from nur****Jun 05, 2018

  • Question : Inquiry for the item from nur****Jun 05, 2018

+View all Notice, FAQ, Q&A >>
BACK BY POPULAR DEMAND! YourVeryTreatz Original KUEH LAPIS(Pre Cut 96 Slices) Promo!! Free Delivery!
BACK BY POPULAR DEMAND! YourVeryTreatz Original KUEH LAPIS(Pre Cut 96 Slices) Promo!! Free Delivery!
Item Q&A
  • Question : Inquiry for the item from cha****Jun 17, 2018

  • Question : Inquiry for the item from hua****Jun 13, 2018

  • Question : Inquiry for the item from wai****Jun 13, 2018

    Hi, is it made locally?

    Answer : [Re] Inquiry for the item from wai****

    Dear Buyer,

    It made in Malaysia.

    Thanks

  • Question : Inquiry for the item from rac****Jun 12, 2018

    Hi. How many grams is this?

    Answer : [Re] Inquiry for the item from rac****

    Hi Your Very Treatz Supporter,

    The kueh lapis original (Layer cake) per piece is approximately 10g each.

    We hope this clarify matters.

    Thank you.

    Warm Regards,
    YVT

  • Question : Inquiry for the item from wcj****Jun 11, 2018

    Hi there,
    Do you sell the pryne lapis..?



    Thanks

    Answer : [Re] Inquiry for the item from wcj****

    Hi Your Very Treatz Supporter,

    Yes. We do still have stock for this seasonal item.

    Looking forward to your order.

    Thank you.

    Warm Regards,
    YVT

+View all Notice, FAQ, Q&A >>
[Your Very Treatz ] Mix and Match Bundle 3 PROMO! (6 Flavours Available)
[Your Very Treatz ] Mix and Match Bundle 3 PROMO! (6 Flavours Available)
Item Q&A
  • Question : Inquiry for the item from jwa****Jun 14, 2018

  • Question : Inquiry for the item from jwa****May 24, 2018

    Hi, can I order these cakes now? When expiry? Any promotion on these soon?

    Answer : [Re] Inquiry for the item from jwa****

    Dear Buyer,

    Thank you for your inquiry, the cake keep frozen is 6 month self life, chiller is 12 days. promotion will be month of june pls stay tune.

    Thank you.

    Question : [Re] Inquiry for the item from jwa****

    Can I order now?

    Answer : [Re] Inquiry for the item from jwa****

    can can you can order.

    Question : [Re] Inquiry for the item from jwa****

    What is the expiry date for strawberry, velvet and mango?

    Answer : [Re] Inquiry for the item from jwa****

    Dear Buyer,

    This is all new arrival stock it will be more than 5 month.

    Thank you

    thanks
    (Jun 05, 2018 09:50)

    Question : [Re] Inquiry for the item from jwa****

    Hi, Why are there no mango and strawberry flavour now?

    Answer : [Re] Inquiry for the item from jwa****

    Dear Buyer,

    Thank you so much for your feed back let me check with Q0010.

    Thank you

    .
    (Jun 06, 2018 09:26)

  • Question : Inquiry for the item from jae****Apr 20, 2018

  • Question : Inquiry related delivery from reh****Apr 18, 2018

    Hi cake suppose to arrive frm 12.00pm to 2.00pm.....still not here yet

    Answer : [Re] Inquiry related delivery from reh****

    Dear Rehena,

    Thank yoou for your inquiry,
    We would like to inform you that you have selected 19/04/2018 12-2pm for your desired shipping. Hence there is no delivery today.
    Kindly double check your order.

    Thank you

  • Question : Inquiry for the item from jwa****Apr 18, 2018

+View all Notice, FAQ, Q&A >>
YourVeryTreatz Cafe Whole Cake (650g) 5 Flavours Available!
YourVeryTreatz Cafe Whole Cake (650g) 5 Flavours Available!
Item Q&A
  • Question : re choclate huzelnutJun 12, 2018

    Hi seller may i know the Chocolate Hazelnut is make by yogurt?
    Thanks.

    Answer : [Re] re choclate huzelnut

    Hi Your Very Treatz Supporter,

    The Chocolate Hazelnut Cake is not made by Yoghurt.

    We hope this clarify matters.

    Thank you.

    Warm Regards,
    YVT

  • Question : Inquiry for the item from dor****Jun 01, 2018

    Its halal rite?

    Answer : [Re] Inquiry for the item from dor****

    Dear Buyer,

    Yes it is Halal.

    Thanks

  • Question : Size & weightJun 01, 2018

    Please may I know the size (diameter) and weight of the Tiramisu cake?

    Answer : [Re] Size & weight

    Dear Buyer,

    Our round cake is 650gm/pcs.

    Thanks

  • Question : Inquiry for the item from jun****Jun 01, 2018

    Dear seller, able to request wordings on e cake?

    Answer : [Re] Inquiry for the item from jun****

    Dear Your Very Treatz Supporter,

    We regret to inform you that customising wordings on the cake is not possible.

    Manufacturer mass produce and packed before delivering to us.

    Thank you.

    Warm Regards,
    YVT

    Question : [Re] Inquiry for the item from jun****

    ok tks!

    Answer : [Re] Inquiry for the item from jun****

    Dear YourVeryTreatz Supporter,

    Thank you for your inquiry,

    This inquiry will be closed as it has serve its purpose.
    Kindly send in another inquiry if you have any other inquires.

    Thank you
    Your Very Treatz

  • Question : Inquiry for the item from rmg****May 22, 2018

    Possible to order all five flavours in one cake?

    Answer : [Re] Inquiry for the item from rmg****

    https://www.qoo10.sg/item/YOUR-VERY-TREATZ-NEW-PRODUCT-CAFE-TRI-SLICED-CAKE-PROMO-12-SLICESX-90G-WITH-6/553156861

    Dear Buyer,

    Link Attachment!

    Thank you

+View all Notice, FAQ, Q&A >>
Hokkaido Cream Cakes 2 Flavours  x (40G x 10 Cups) FREE DELIVERY!!
Hokkaido Cream Cakes 2 Flavours x (40G x 10 Cups) FREE DELIVERY!!
Item Q&A
  • Question : Inquiry for the item from low****Jun 08, 2018

    Can we choose only the Hokkaido cream, not the chocolate flavours .

    Answer : [Re] Inquiry for the item from low****

    Dear Buyer,

    Our stocks for hokkiado cream is currently out of stock.

    Thanks

  • Question : Inquiry for the item from sin****Apr 18, 2018

    Cam Clarify. The promo price is for how many cupcakes?the add on of $5.90 is for how many cupcakes?

    Answer : [Re] Inquiry for the item from sin****

    Dear YVT Supporter,

    Thank you for your inquiry,

    The promo now is for 10 cupcakes and the add on is for 10 cupcakes also.

    Thank you

  • Question : Inquiry for the item from lea****Mar 22, 2018

    Can i mix ?

    Answer : [Re] Inquiry for the item from lea****

    Dear Andy,

    your order no 250606065, your order is 1 Hokkaido chocolate cake and 1 Hokkaida Cream cake so I presume it consider mix.

    Hope my answer find you well. Thank you

    Question : [Re] Inquiry for the item from lea****

    I mean if i order 1 only . Can i request for mix.

    Answer : [Re] Inquiry for the item from lea****

    Hi Andy,

    We regret to inform you that you can't request for mix in a packet as it's already being pre-packed per flavor by manufacturer.

    We hope this clarifies matters.

    Thank you for your support.

  • Question : Inquiry for the item from tio****Mar 20, 2018

    Is the add on referring to 10 cup cakes?

    Answer : [Re] Inquiry for the item from tio****

    Hi,

    Yes. The add-on is referring to 10 cup cakes.
    10 + 10 = 20 cup cakes if you were to do the add-on.

    We hope this clarifies matters.

    Thank you for your support.

  • Question : Inquiry for the item from clb****Mar 03, 2018

    Is the product "halal"

    Answer : [Re] Inquiry for the item from clb****

    Dear YourVeryTreatz Supporter,

    Thank you for your inquiry,

    Most of our cakes are Halal Certified.
    This treatz is one of it.

    Thank you
    Aaron Chang
    Your Very Treatz

+View all Notice, FAQ, Q&A >>
Mini Assorted Swiss Roll FREE DELIVERY!!
Mini Assorted Swiss Roll FREE DELIVERY!!
Item Q&A
  • Question : Inquiry for the item from rid****Jun 08, 2018

    Good day seller. Any chance of promo or sales offer for hard raya. Pls respond as I need to buy different varieties... Awaiting your reply. Thanks

    Answer : [Re] Inquiry for the item from rid****

    Hi Your Very Treatz Supporter,

    Apologies for the late reply.

    Currently the ongoing promotion for Hari Raya is the Kueh Lapis Orginal (Layer Cake).

    Thank you for expressing interests in our products.

    Warm Regards,
    YVT

  • Question : abt new order and deliveryMar 17, 2018

    If order today (17 Mar 2018), can the cakes come tomorrow (18 Mar 2018, Sunday), before 10.30am cos I am
    having a party for my young ones?

    Answer : [Re] abt new order and delivery

    hello!

    I am new to this product and would like to try it out. Would appreciate if I could hear from you asap. Otherwise, I would proceed with other alternatives.

    Question : [Re] abt new order and delivery

    Dear YVT Supporter,

    Thank you for your inquiry,

    We do not have delivery on Sundays.

    Thank you

  • Question : Inquiry for the item from gra****Mar 14, 2018

    How many pieces can be cut for one Swiss roll?
    Can you slice into pieces for us before delivery?

    Answer : [Re] Inquiry for the item from gra****

    Dear Grace,

    Thank you for your inquiry,
    Each Roll is able to cut up 15 to 20 pcs depending on how thick you cut. We regret to inform you that we are unable to provide cuting services.

    Thank you

  • Question : Inquiry for the item from che****Feb 02, 2018

    Hi. Halal?

    Answer : [Re] Inquiry for the item from che****

    Dear YourVeryTreatz Supporter,

    Thank you for your inquiry,

    Most of our cakes are Halal Certified.
    This treatz is one of it.

    Thank you
    Aaron Chang
    Your Very Treatz

  • Question : WANT TO KNOW STILL HAVE DELIVERY ON 16 FEBJan 15, 2018

    HI
    SELLER

    MAY I KNOW IT STILL OPERATION ON THE 16 FEB 2018
    IF NOT, CAN I BUY BEFORE A DAY WILL THAT STILL FRESHLY WELL.
    ONCE PUT INSIDE THE CHILLED
    LET ME KNOW
    AS SOON AS POSSIBLE.

    THANK YOU
    CANDY CHAN

    Answer : [Re] WANT TO KNOW STILL HAVE DELIVERY ON 16 FEB

    Dear Candy,

    Thank you for your inquiry,
    We do not operate on 15 AND 16 Feb, Kindly selected the timimng available through the qxquick time slot selection area.

    Thank you

+View all Notice, FAQ, Q&A >>
2 WHOLE CHEESECAKE (Chocolate Cheese Bundle) 2 x 250g
2 WHOLE CHEESECAKE (Chocolate Cheese Bundle) 2 x 250g
Item Q&A
  • Question : Inquiry for the item from mfo****May 27, 2018

    Is your cake halal certified?

    Answer : [Re] Inquiry for the item from mfo****

    Dear Buyer,

    Yes our cake are Halal Certified

    Thank you

  • Question : WHOLE CHEESECAKE (Chocolate Cheese Bundle) 2 x 250gMay 23, 2018

    how come cannot add to cart?

    Answer : [Re] WHOLE CHEESECAKE (Chocolate Cheese Bundle) 2 x 250g

    Hi Your Very Treatz Supporter,

    Sorry for the late reply.

    We have verified and there isnt any issue.

    You may want to try again.

    Thank you.

    Warm Regards,
    Your Very Treatz

    Question : [Re] WHOLE CHEESECAKE (Chocolate Cheese Bundle) 2 x 250g

    There's only buy now button but no Add to Cart button

    Answer : [Re] WHOLE CHEESECAKE (Chocolate Cheese Bundle) 2 x 250g

    Dear Your Very Treatz Supporter,

    We have checked with the Qoo10 team, and they will look into the issue

    We will keep you updated once the issue have been resolve(Hopefully by tomorrow morning)

    Thank you for your kind feedback and patience

    Have a good day ahead

  • Question : Inquiry for the item from mar****May 18, 2018

    No more original cheese???? How to order......

    Answer : [Re] Inquiry for the item from mar****

    Hi Good Morning.
    We would assume that you are referring to the Whole Cheese Cake (Bundle of 2) Promotion.
    This promotion launched is for Chocolate Light Cheese Cake.
    The purpose is solely to create greater awareness and exposure for this flavor.
    We thank you for your support.
    Warm Regards,
    Your Very Treatz

  • Question : Inquiry for the item from Kme****May 11, 2018

    Hi seller

    May​ I know how big is your cheesecake? The dimensions of the cheesecake?

    Answer : [Re] Inquiry for the item from Kme****

    Dear Customer,

    Which Cheese cake you refering to?

    Thank you.

    Dear Your Very Treatz Supporter,

    If you are referring to the original/chocolate light cheese cake, the diameter of the cheesecake is approximately 12cm and weights about 300g.

    Thank you.

    Warm Regards,
    Your Very Treatz.
    (May 14, 2018 08:45)

    thanks
    (Jun 05, 2018 09:50)

  • Question : Inquiry for the item from tor****Apr 17, 2018

    Hi how long can we keep the cakes?and need to put in fridge?

    Answer : [Re] Inquiry for the item from tor****

    Dear YourVeryTreatz Supporter,

    Thank you for your inquiry,
    The cakes are best consumed within 5 days if kept in the chiller and 1 month if kept in the freezer. It is highly not recommended to refreeze the cakes after defrosted

    Thank you
    Aaron Chang
    Your Very Treatz

    Question : [Re] Inquiry for the item from tor****

    Hi thks for reply..is it supposed to be kept in chiller?

    Answer : [Re] Inquiry for the item from tor****

    Hi,

    The cakes are best kept in the chiller.

    Thank you

+View all Notice, FAQ, Q&A >>
Cheesecake Special 48pcs Per Box (3cm x 3cm per pc) Limited Qty Grab Now!~!!!
Cheesecake Special 48pcs Per Box (3cm x 3cm per pc) Limited Qty Grab Now!~!!!
Item Q&A
  • Question : Inquiry for the item from koh****May 09, 2018

    hi when will oreo cheesecake be restocked?

    Answer : [Re] Inquiry for the item from koh****

    Dear Koh,

    Pls Contact me at HP: 8444 8484 Ethan

    Thanks


    .
    (Jun 05, 2018 09:50)

  • Question : Inquiry for the item from rac****Apr 15, 2018

    is it halal

    Answer : [Re] Inquiry for the item from rac****

    Dear YourVeryTreatz Supporter,

    Thank you for your inquiry,

    Most of our cakes are Halal Certified.
    This treatz is one of it.

    Thank you
    Aaron Chang
    Your Very Treatz

  • Question : Inquiry for the item from jen****Feb 28, 2018

    hi hi marble cheese will u restock ?

    Answer : [Re] Inquiry for the item from jen****

    Dear YVT Supporter,

    Thank you for your inquiry the restock will be after this promotion.

    Thank you

    Question : [Re] Inquiry for the item from jen****

    ok thanks
    by the way i dun get the free gift ?

    Answer : [Re] Inquiry for the item from jen****

    Dear YVT Supporter,

    Our free gifts are currently out of stock.

    Thank you

  • Question : Inquiry related delivery from shi****Feb 27, 2018

    The free gift is out of stock. There will be a cooler bag to store the cheesecake during the delivery.

    Answer : [Re] Inquiry related delivery from shi****

    Dear YVT Supporter,

    Thank you for your inquiry,

    The free gift includes the cooler bag, hence there will be no cooler bag given too.

    Thank you

    Question : [Re] Inquiry related delivery from shi****

    But how it is store during the delivery? Room temperature or ice pack ?

    Answer : [Re] Inquiry related delivery from shi****

    Dear YVT Supporter,

    The qxquick riders who has collect from us before will have cooler box to transport our items.

    Thank you

  • Question : Inquiry from apc****Feb 27, 2018

    Free gift out of stock refer to coolee bag or cutlery set?
    Would u send free gift when it is available?

    Answer : [Re] Inquiry from apc****

    Dear YVT Supporter,

    We regret to inform you, that we will not send out the free gift when there is stock.

    Thank you

+View all Notice, FAQ, Q&A >>
CHEEZY DEAL
CHEEZY DEAL
Item Q&A
  • Question : Inquiry for the item from Whj****Mar 27, 2018

    Hi when I try to order, I can get into option 1 for cheese tarts but not option 2 for original light cheese cake?

    Answer : [Re] Inquiry for the item from Whj****

    Dear YVT Supporter,

    Thank you for your inquiry,

    The item quantity has been updated

  • Question : hiOct 31, 2017

    today i got 1 set of my item my order should be 2 set

    Answer : [Re] hi

    Dear Your Very Treatz Supporter,

    Thank you for your inquiry,

    May I have your order number.

    Thank you
    Your Very Treatz

    Question : [Re] hi

    Can send to back assp

    Answer : [Re] hi

    Dear Serene,

    As spoken we have arrange for the delivery tomorrow.

    Sorry for any inconvienced caused

  • Question : pls send me 1 more to meOct 31, 2017

    seller i think u have wrong , i order 2 set but it come only 1 set

    Answer : [Re] pls send me 1 more to me

    Dear Your Very Treatz Supporter,

    Thank you for your inquiry,

    May I have your order number.

    Thank you
    Your Very Treatz

  • Question : Inquiry for the item from cws****Oct 31, 2017

    Hi, i have received the item in good condition. However, there is no baking instruction for the tarts. Can let me know what is the instruction, what temperature and timing? Thank you!

    Answer : [Re] Inquiry for the item from cws****

    Dear Your Very Treatz Supporter,

    Thank you for your inquiry,

    The baking instructions should be on the sticker:

    Pre Heat oven at 140 degrees
    Brush a thin layer of egg yolk over the top the tart
    Bake the tart for 10 min
    Let cool 3 min before serving

    Thank you
    Your Very Treatz

  • Question : Baking instructionsOct 31, 2017

    Hi
    The label was missing on the cheese tart box that was delivered to me. Please advise baking instructions. Thanks

    Answer : [Re] Baking instructions

    Dear Your Very Treatz Supporter,

    Thank you for your inquiry,

    The baking instructions is as follow:

    Pre Heat oven at 140 degrees
    Brush a thin layer of egg yolk over the top the tart
    Bake the tart for 10 min
    Let cool 3 min before serving

    Thank you
    Your Very Treatz

+View all Notice, FAQ, Q&A >>
Mini Matcha Red Bean Swiss Roll (280g x 6 Rolls)
Mini Matcha Red Bean Swiss Roll (280g x 6 Rolls)
Item Q&A
  • Question : Inquiry for the item from ora****Mar 12, 2018

    Hi seller, what do u mean by 280g x 6 rolls? Mean there are 6 rolls for $30? If 6 rolls then can serve how many people? Order now can I receive on wed 14 Mar?

    Answer : [Re] Inquiry for the item from ora****

    Dear YVT Supporter,

    Thank you for your inquiry,
    Yes there is 6 rolls of 280g each per box and the item is able to serve minimum of 100 pcs, depending on how you cut it.

    Thank you

    Question : [Re] Inquiry for the item from ora****

    So what are the Flavour u have? So is 6 roll of 280g each and is $36 (include delivery)?

    Answer : [Re] Inquiry for the item from ora****

    Hi,

    Yes that is right. We hav 6 flavours to choose from. If you are looking for assorted flavours you may purchase from the following listing:

    https://www.qoo10.sg/g/548690976

    Thank you

Passion Collection A or Passion Collection B x 1tube PROMO!! Total 6 Pcs! Macaron Option Available!
Passion Collection A or Passion Collection B x 1tube PROMO!! Total 6 Pcs! Macaron Option Available!
Item Q&A
  • Question : Inquiry for the item from Chr****Mar 06, 2018

    free cutlery set ?

    Answer : [Re] Inquiry for the item from Chr****

    Dear YVT Supporter,

    Thank you for your inquiry,
    Our free cutlery promotion is over already.

    Thank you

  • Question : Inquiry for the item from jen****Dec 27, 2017

    Hi seller, $30 for 6pcs (1 tube), is it correct?

    Answer : [Re] Inquiry for the item from jen****

    Dear YVT Supporter,

    Thank you for your inquiry,
    This listing will be on promotion tomorrow.
    Please keep a look out on it.

    Thank you !

    Question : [Re] Inquiry for the item from jen****

    Thank you so much for your information. Looking forward to your good deal as I will need quite big quantity.

    Answer : [Re] Inquiry for the item from jen****

    You are most welcome !

YVT LUNAR NEW YEAR HANDMADE COOKIES! Add on a bottle for $4.90!
YVT LUNAR NEW YEAR HANDMADE COOKIES! Add on a bottle for $4.90!
Item Q&A
  • Question : Inquiry for the item from fai****Feb 22, 2018

  • Question : Inquiry related delivery from yul****Feb 12, 2018

    Hi,
    can we self collect?

    Answer : [Re] Inquiry related delivery from yul****

    Hi,

    Yes you may but our self collect slot only left with tomorrow
    10 - 12pm and 1 - 3pm.

    Thank you

  • Question : Inquiry related delivery from mam****Feb 12, 2018

  • Question : Inquiry related delivery from hui****Feb 08, 2018

  • Question : Delivery dateFeb 08, 2018

    hi any more slots for delivery before cny? thank you

    Answer : [Re] Delivery date

    Dear YVT Supporter,

    Thank you fo ryour inquiry,

    We regret to inform you that currently the slot are fully booked up till 20th Feb,

    Thank you

+View all Notice, FAQ, Q&A >>
HOKKAIDO CHEESE TART PROMO! Bundle of 2x 360g(Total 12 Pieces)! FREE Chocolate or Pandan Kueh Lapis!
HOKKAIDO CHEESE TART PROMO! Bundle of 2x 360g(Total 12 Pieces)! FREE Chocolate or Pandan Kueh Lapis!
Item Q&A
  • Question : Inquiry for the item from ang****Jan 28, 2018

    How long can we keep in the fridge or freezer after receiving item?

    Answer : [Re] Inquiry for the item from ang****

    Dear YourVeryTreatz Supporter,

    Thank you for your inquiry,
    The cakes are best consumed within 5 days if kept in the chiller and 1 month if kept in the freezer. It is highly not recommended to refreeze the cakes after defrosted

    Thank you
    Aaron Chang
    Your Very Treatz

  • Question : Inquiry related delivery from loo****Dec 12, 2017

    Hi seller, can we choose the delivery date and time?

    Answer : [Re] Inquiry related delivery from loo****

    Dear Your Very Treatz Supporter,

    Thank you for your inquiry,
    Yes you may pick your desired date and timing by clicking on "pick a delivery timing" link just beside qxquick delivery option.

    Thank you

  • Question : Inquiry for the item from ham****Dec 09, 2017

    Is it halal?

    Answer : [Re] Inquiry for the item from ham****

    Dear Your Very Treatz Supporter,

    Thank you for your inquiry,
    This is Halal.

    Your Very Treatz

[Newly Launch] Assorted Handcrafted Macaron Bundle of 2 Promo(Total 18 Pieces)! 9 DIFFERENT FLAVOURS
[Newly Launch] Assorted Handcrafted Macaron Bundle of 2 Promo(Total 18 Pieces)! 9 DIFFERENT FLAVOURS
Item Q&A
  • Question : Inquiry for the item from Isw****Dec 22, 2017

  • Question : Inquiry for the item from Isw****Dec 22, 2017

    Do u offer wholesale price for bulk purchase ? If yes pls provide min order qty n wholesale price

    Answer : [Re] Inquiry for the item from Isw****

    Dear YVT Suppporter,

    Thank you for your inquiry,

    Please provid us your contact number or email and we will contact you from there.

    Thank you

  • Question : Inquiry related delivery from bri****Dec 18, 2017

    Hi. Is it possible to do self collect? Need it by thus week.

    Answer : [Re] Inquiry related delivery from bri****

    Dear YVT Supporter,

    We regret to inform you that we do not have self pick up service at the moment.

    Thank you

  • Question : Inquiry for the item from sen****Dec 17, 2017

    Hi I need to purchase only 2 flavour but many pcs. How do I do that

    Answer : [Re] Inquiry for the item from sen****

    Hi YVT Supporter,

    Thank you for your inquiry,

    We regret to inform you that our macaroons in a set. We do not sell individual flavours for now.

    Thank you

Signature Cookies Bundle of 4! 4 Different flavours in a Set!
Signature Cookies Bundle of 4! 4 Different flavours in a Set!
Item Q&A
  • Question : Inquiry for the item from my_****Dec 16, 2017

    Is there an expiry date for the cookies?

    Answer : [Re] Inquiry for the item from my_****

    Dear YVT Supporter,

    Thank you for your inquiry,

    The cookies best before date is 8 Nov 2018.

    Thank you

  • Question : Inquiry for the item from con****Dec 13, 2017

    Hi Seller, it’ll be great if you can bring back the Group Buy promotion for the X’mas season. Many thanks.

    Answer : [Re] Inquiry for the item from con****

    Dear Your Very Treatz Supporter,

    Thank you for your inquiry,
    Do look forward to this weekends for the cookies deal.

    Thank you
    Your Very Treatz

  • Question : What is the tracking number?Dec 13, 2017

    Hi, please call me to come down collect. Do not send to Logistics if not goods will be rejected. What is the tracking number?

    Answer : [Re] What is the tracking number?

    Dear Your Very Treatz Supporter,

    We will inform the rider to contact you

    Thank you
    Your Very Treatz

  • Question : Inquiry related delivery from con****Nov 29, 2017

  • Question : Inquiry for the item from hon****Sep 15, 2017

+View all Notice, FAQ, Q&A >>
Hokkaido Cream Cake Original (40g x 10 Cups)
Hokkaido Cream Cake Original (40g x 10 Cups)
Item Q&A
  • Question : life time of cup cakeDec 08, 2017

    If the cup cake received today , but cannot finish.
    Can I keep it for tomorrow morning

    Answer : [Re] life time of cup cake

    Dear YourVeryTreatz Supporter,

    Thank you for your inquiry,
    The cakes are best consumed within 5 days if kept in the chiller and 1 month if kept in the freezer. It is highly not recommended to refreeze the cakes after defrosted

    Thank you
    Aaron Chang
    Your Very Treatz

Signature Charcoal Milk Swiss Roll
Signature Charcoal Milk Swiss Roll
Item Q&A
  • Question : Inquiry for the item from haz****Nov 11, 2017

    Hi why is ur Swiss roll so much more expensive on Qoo10? It’s only $4.50 at Giant Tampines

    Answer : [Re] Inquiry for the item from haz****

    Dear Your Very Treatz Supporter,

    Thank you for your inquiry,

    The price indicated is before promotion.

    Thank you
    Your Very Treatz

    Question : [Re] Inquiry for the item from haz****

    What do u mean? $4.50 is the usual price at giant

    Answer : [Re] Inquiry for the item from haz****

    Dear Buyer,

    They are 2 different platforms,
    The cakes here are sold here at your convenience, where you are able to purchase it anywhere within a click or 2 and payment are made hassele free, you are even able to select the timings and dates for the items to be delivered to your door step.

    Where else in gaint you will have to make a trip down and also queue for your the items that you have taken and carry it home.

    It is your choice to purchase the item here at your own convience or at a super market.

    Thank you
    Your Very Treatz