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Q & A Lists
Item Question & Answer
Chocolate and Pandan KUEH LAPIS BUNDLE!! 2x 350g Cake with FREE DELIVERY and Strawberry Swiss Roll!
Chocolate and Pandan KUEH LAPIS BUNDLE!! 2x 350g Cake with FREE DELIVERY and Strawberry Swiss Roll!
Item Q&A
  • Question : Inquiry for the item from dor****Jan 21, 2018

  • Question : Change of Delivery PlaceDec 13, 2017

    Dear Seller

    I had order the above and the delivery date is 22/12/2017 in the morning before 12pm. I realised I am on leave and can I change the delivery to 23/12/2017 and deliver to Block 45 Telok Blangah Drive #12-155 Singapore 100045 at the same time or later also can but let me know so that I will stay at home to wait for it.

    Please do let me kmow if it is possible to change the date of delivery. Hope you allow me to change as I am not in Singapore at that date. Will only be back after 11pm from Hong Kong. Hope to hear from you soon.

    Thank you and very sorry for the inconvenience caused.

    Regards
    Eileen Thia

    Answer : [Re] Change of Delivery Place

    Dear Eileen,

    Thank you for your inquiry,

    We regret to inform you that we are unable to make amendments for adress as Qxquick does not allow us to change address. However you may cancel your order and reorder with the correct address. Do take note by doing so, any promotion or discount on your previous purchase will not be brought over.

    However we are able to change the date if the date is available but the address have to be the original address that you have placed the order with

    Thank you
    Aaron Chang
    Your Very Treatz

  • Question : Inquiry for the item from car****Dec 05, 2017

    Hi! Can I request for both as Chocolate as I don’t like pandan.

    Answer : [Re] Inquiry for the item from car****

    Dear Your Very Treatz Supporter,

    Thank you for your inquiry,
    We regret to inform you that this promotion comes in a set and we are unable to change the flavours.

    Thank you for your kind understanding

  • Question : Inquiry for the item from sah****Dec 05, 2017

    Dear Seller,

    Your displayed pictures of the kueh lapis show that the whole cake is 400g for both flavours. But why is it that the selection box stated only 350g for both. So which is the correct weight?


    Regards,
    S.

    Answer : [Re] Inquiry for the item from sah****

    Dear Buyer,

    You may weigh the cake it is between 350g to 400g
    350g is the minimum, we will advise QOO10 to update it.

    Thank you for your kind understanding.

  • Question : Inquiry for the item from pkm****Oct 24, 2017

    Hi, may i know if the kueh lapis is delivered in frozen state? I saw your reply to another person said can keep in freezer for up to 1 month...

    Answer : [Re] Inquiry for the item from pkm****

    Dear Your Very Treatz Supporter,

    Thank you for your inquiry,

    The cakes are given to the rider in frozen state.

    Thank you
    Your Very Treatz

+View all Notice, FAQ, Q&A >>
New CRANBERRY KUEH LAPIS!! 1 Whole Cake with FREE DELIVERY!!
New CRANBERRY KUEH LAPIS!! 1 Whole Cake with FREE DELIVERY!!
Item Q&A
  • Question : DELIVERY OF GOODSJan 19, 2018

    Hi,

    I have yet to receive my lapis. Please contact me at 94366004. Tks.

    Answer : [Re] DELIVERY OF GOODS

    Dear YVT Supporter,

    May I have your order number please.

    Thank you

  • Question : change of delivery dateJan 19, 2018

  • Question : Kuek LipsJan 19, 2018

    Dear seller,

    I would like to order a Cranberry Kuek Lapis for Chinese New Year. Could you please advise can I placed the order now and request to be delivery on 14/15 Feb? How long can I keep the Cranberry Kueh Lapis?

    Thanks

    Answer : [Re] Kuek Lips

    Dear YourVeryTreatz Supporter,

    Thank you for your inquiry,
    The cakes are best consumed within 5 days if kept in the chiller and 1 month if kept in the freezer. It is highly not recommended to refreeze the cakes after defrosted

    We are only able to amend the orders 5 days from today additionally the CNY time slot has not been released also.

    Thank you
    Your Very Treatz

  • Question : Inquiry for the item from tyr****Jan 17, 2018

    Any more Offer?

    Answer : [Re] Inquiry for the item from tyr****

    Dear YVT Supporter,

    Thank you for your inquiry,
    Our promotion just finished.

  • Question : Inquiry related delivery from can****Jan 17, 2018

    Hi, can I change delivery address?

    Answer : [Re] Inquiry related delivery from can****

    Dear Your Very Treatz Supporter,

    Thank you for your inquiry,

    We regret to inform you that we are unable to make amendments for adress as Qxquick does not allow us to change address. However you may cancel your order and reorder with the correct address. Do take note by doing so, any promotion or discount on your previous purchase will not be brought over.

    Thank you
    Aaron Chang
    Your Very Treatz

    Question : [Re] Inquiry related delivery from can****

    Hi, because nobody at home.
    Like that I will cancel my order.

    Answer : [Re] Inquiry related delivery from can****

    Ok Thank you

+View all Notice, FAQ, Q&A >>
2 WHOLE CHEESECAKE (Original Cheese and Chocolate Cheese Bundle) 2 x 250g
2 WHOLE CHEESECAKE (Original Cheese and Chocolate Cheese Bundle) 2 x 250g
Item Q&A
  • Question : Inquiry related delivery from hom****Jan 18, 2018

  • Question : Unable to place orderDec 13, 2017

    Hi,

    I tried to order but it keep prompting me only 1 item in stock even though i have selected both as original cheesecake. Pls advise.

    Also, when will the chocolate favor be available?

    Answer : [Re] Unable to place order

    Dear Your Very Treatz Supporter,

    Thank you for your inquiry,

    After checking there was no problem found and we tried ordering ourselves there was no issue faced too.

    Would you mind to try again?

    Thank you

  • Question : Inquiry for the item from ak1****Nov 22, 2017

    $33 is way too Ex for small light cheese cake

    Answer : [Re] Inquiry for the item from ak1****

    Hi,

    There seems to be a price error indicated.

    We shall amend.

    Please check back and thank you for the support.

    Warm Regards,
    Your Very Treatz.

    Question : [Re] Inquiry for the item from ak1****

    Price still not update .

    Answer : [Re] Inquiry for the item from ak1****

    Hi.

    Please check again.

    Thank you

  • Question : Inquiry related delivery from joj****Nov 24, 2017

    I am suppose to receive my order 236841956 today between 2pm to 5pm. Yet to receive till now. Pls arrange for refund to me.

    Answer : [Re] Inquiry related delivery from joj****

    Dear Josphine,

    Thank you for your inquiry,

    We have just processed your refund, due to qxquick failed to deliver the item .

    Sorry for any inconvience caused.
    Your Very Treatz

  • Question : Inquiry for the item from hew****Nov 18, 2017

    Dear Seller

    I just cut the cake, it smell 酸酸 and taste 酸酸 too! Omg! Pls advise

    Answer : [Re] Inquiry for the item from hew****

    Dear YourVeryTreatz Supporter,

    Thank you for your inquiry,

    This inquiry will be closed as it has serve its purpose.
    Kindly send in another inquiry if you have any other inquires.

    Thank you
    Aaron Chang
    Your Very Treatz

+View all Notice, FAQ, Q&A >>
Butter Cake Promotion! (5 Flavours to choose! 110 Pcs Per Box) FREE DELIVERY
Butter Cake Promotion! (5 Flavours to choose! 110 Pcs Per Box) FREE DELIVERY
Item Q&A
  • Question : Delivery question!Jan 18, 2018

    how long would it take to delivery to US? and another question is: Can I ship it to my friend as a gift, it would
    takes 2-4 days shipping with usps and would the cake still ok? .

    Answer : [Re] Delivery question!

    Dear YVT Supporter,

    Thank you for your inquiry,
    We do not shipped to over seas, we only have local delivery.
    It really depends on how the handler handle de cakes. We will not advice you to shipped to overseas via courier service.

    Thank you

  • Question : Inquiry related delivery from the****Jan 08, 2018

  • Question : Inquiry for the item from the****Jan 08, 2018

  • Question : Collection Instead of deliveryDec 26, 2017

  • Question : Inquiry for the item from izz****Dec 13, 2017

+View all Notice, FAQ, Q&A >>
Mini Assorted Swiss Roll FREE DELIVERY!!
Mini Assorted Swiss Roll FREE DELIVERY!!
Item Q&A
  • Question : WANT TO KNOW STILL HAVE DELIVERY ON 16 FEBJan 15, 2018

    HI
    SELLER

    MAY I KNOW IT STILL OPERATION ON THE 16 FEB 2018
    IF NOT, CAN I BUY BEFORE A DAY WILL THAT STILL FRESHLY WELL.
    ONCE PUT INSIDE THE CHILLED
    LET ME KNOW
    AS SOON AS POSSIBLE.

    THANK YOU
    CANDY CHAN

    Answer : [Re] WANT TO KNOW STILL HAVE DELIVERY ON 16 FEB

    Dear Candy,

    Thank you for your inquiry,
    We do not operate on 15 AND 16 Feb, Kindly selected the timimng available through the qxquick time slot selection area.

    Thank you

  • Question : Inquiry for the item from jam****Jan 10, 2018

  • Question : Inquiry for the item from shi****Nov 23, 2017

    I just bought the swiss roll yesterday at $30 each. Now its going at $18.90! That is alot of differences. Regretted max

    Answer : [Re] Inquiry for the item from shi****

    Dear Your Very Treatz Supporter,

    You may cancel your current order to grab this current deal.

    Your Very Treatz

  • Question : Inquiry for the item from car****Nov 06, 2017

    Hi, are swiss rolls delivered frozen? Possible to request for them to be delivered frozen? As we won’t be able to finish all 6 rolls within 5 days. Kindly advise. Thanks!

    Answer : [Re] Inquiry for the item from car****

    Dear Your Very Treatz Supporter,

    Thank you for your inquiry,

    The item will be frozen when collected and depends on the rider routing the item may reach to you by frozen or semi frozen


    Thank you
    Your Very Treatz

  • Question : promotion advertisedOct 05, 2017

    hi i would like to purchase your cakes advertised $15.90 . But when i click in .. there is no deal ? is it sold out?

    Answer : [Re] promotion advertised

    Dear Buyer,

    Yes, unfortunately the item is sold out

    You might want to consider trying other items?

    Thanks for your kind support

+View all Notice, FAQ, Q&A >>
[New Product] Cafe Tri-Sliced Cake Promo! 12 Slicesx 90g with 6 Different Flavours! FREE DELIVERY
[New Product] Cafe Tri-Sliced Cake Promo! 12 Slicesx 90g with 6 Different Flavours! FREE DELIVERY
Item Q&A
  • Question : Inquiry for the item from ros****Jan 15, 2018

    I read of Party plates n forks? I didn't see any with my delivery?

    Answer : [Re] Inquiry for the item from ros****

    Dear YVT Supporter,

    Thank you for your inquiry,
    May I have your order number and a picture of the items you recieved.
    Thank you

  • Question : Inquiry for the item from ros****Jan 15, 2018

    In the freezer can keep for how long??

    Answer : [Re] Inquiry for the item from ros****

    Dear YourVeryTreatz Supporter,

    Thank you for your inquiry,
    The cakes are best consumed within 5 days if kept in the chiller and 1 month if kept in the freezer. It is highly not recommended to refreeze the cakes after defrosted

    Thank you
    Aaron Chang
    Your Very Treatz

    Question : [Re] Inquiry for the item from ros****

    Ok..TQ

    Answer : [Re] Inquiry for the item from ros****

    Already answered inquiry. If you have another any question, please contact to us.

  • Question : 关于商品car****会员的咨询。Jan 12, 2018

    sunday delivery?82357631 any text me can?

    Answer : [Re] 关于商品car****会员的咨询。

    Dear YVT Supporter,

    Thank you for your inquiry,
    We regret to inform you that we do not deliver on Sunday.

    Thank you

    Question : [Re] 关于商品car****会员的咨询。

    if collect on myself ?

    Answer : [Re] 关于商品car****会员的咨询。

    Dear YVT Supporter,

    We regret to inform you that we are not operating on Sunday hence there is no delivery nor collection.

    Thank You

  • Question : vegetarian friendlyJan 11, 2018

    Please don't write private information like Card number, ID/Password, Email/ Phone. Inquiries that have no relevance to the original purpose of Q&A can be delisted by administrator.
    When a problem occurs, Qoo10 may check the inquiry details between buyers and sellers to resolve the issue.

    Hi can vegetarian eat the cake?

    Answer : [Re] vegetarian friendly

    Dear YVT Supporter,

    Thank you for your inquiry,
    Our item is halal certified not vegetarien certified.
    However do note that we use plant base gelatine and there is milk, egg, cheese contain in the cake.

    Thank you

  • Question : 关于商品yik****会员的咨询。Jan 09, 2018

+View all Notice, FAQ, Q&A >>
Durian Lovers Special ( Kueh Lapis Plus Swiss Roll)
Durian Lovers Special ( Kueh Lapis Plus Swiss Roll)
Item Q&A
  • Question : Inquiry related delivery from myd****Jan 11, 2018

    can i order first but delivery around 12feb onwards?

    Answer : [Re] Inquiry related delivery from myd****

    Dear YVT Supporter,

    Thank you for your inquiry,
    Please place your order in the given date and time slot.

  • Question : Inquiry from lle****Nov 24, 2017

  • Question : Inquiry for the item from dia****Nov 09, 2017

    Hi may I know is it suitable for vegetarian who eats egg & dairies?

    Answer : [Re] Inquiry for the item from dia****

    Dear Your Very Treatz Supporter,

    Thank you for your inquiry,
    We regret to inform you that our items are halal certified however we do not have certification for vegetarien.

    Thank you
    Your Very Treatz

  • Question : Inquiry related delivery from yeo****Nov 08, 2017

  • Question : Durian Kueh LapisNov 01, 2017

    Dear,

    Can just order Durian Kush Lapis x 2?

    Answer : [Re] Durian Kueh Lapis

    Dear Your Very Treatz Supporter,

    Thank you for your inquiry,

    The promotion comes in a set.

    Thank you
    Your Very Treatz

+View all Notice, FAQ, Q&A >>
Cheesecake Special 48pcs Per Box (3cm x 3cm per pc) Limited Qty Grab Now!~!!!
Cheesecake Special 48pcs Per Box (3cm x 3cm per pc) Limited Qty Grab Now!~!!!
Item Q&A
  • Question : DeliveryJan 08, 2018

    Hi,

    Can I check with you, do you have any delivery slots available on the 26th of Jan 2-5pm?

    Answer : [Re] Delivery

    Dear YVT Supporter,

    Thank you for your inquiry,
    26 Jan time slot has not been open yet. The dates available is 2 weeks from todays date.

    Thank you

  • Question : Inquiry for the item from ann****Dec 31, 2017

    may i know how long can the cheesecake be kept?

    Answer : [Re] Inquiry for the item from ann****

    Dear YourVeryTreatz Supporter,

    Thank you for your inquiry,
    The cakes are best consumed within 5 days if kept in the chiller and 1 month if kept in the freezer. It is highly not recommended to refreeze the cakes after defrosted

    Thank you
    Aaron Chang
    Your Very Treatz

  • Question : Inquiry related delivery from pri****Dec 19, 2017

  • Question : Inquiry for the item from may****Dec 13, 2017

    Hi Seller, is this vegetarian?

    Answer : [Re] Inquiry for the item from may****

    Dear Your Very Treatz Supporter,

    Thank you for your inquiry,

    The item is not certifed vegetarien .

    Thank you

  • Question : Inquiry for the item from tig****Nov 16, 2017

    Can I know the weight of the cake?

    Answer : [Re] Inquiry for the item from tig****

    Dear Your Very Treatz Supporter,

    Thank you for your inquiry,

    The cake weigh 1 kg

    Thank you
    Your Very Treatz

+View all Notice, FAQ, Q&A >>
[Your Very Treatz ] Mix and Match Bundle 3 PROMO! (6 Flavours of Swiss Roll Plus Free Strawberry Swi
[Your Very Treatz ] Mix and Match Bundle 3 PROMO! (6 Flavours of Swiss Roll Plus Free Strawberry Swi
Item Q&A
  • Question : Inquiry related delivery from ell****Jan 03, 2018

    Hi Seller, i noticed u dont have delivery slot on this sat 6jan already. Can use qexpress? If i willing to pay? I planning to order for baby shower. Do u u hve Self collection option? If yes where is your location? Thanks

    Answer : [Re] Inquiry related delivery from ell****

    Dear YVT Supporter,

    Thank you for your inquiry,
    We are unable to engage qexpress for delivery due to our product nature. Yes we do have store picks up however the time slot for Saturday is 8 - 10 am only @24 Jurong Port Road and you will have to inform us 2 days in advance for saturday collection

    Thank you

    Question : [Re] Inquiry related delivery from ell****

    Ok thank you for your reply we will arrange something else. Appreciated!

    Answer : [Re] Inquiry related delivery from ell****

    Already answered inquiry. If you have another any question, please contact to us.

  • Question : Inquiry for the item from tan****Nov 27, 2017

    Is this halah?

    Answer : [Re] Inquiry for the item from tan****

    Dear YourVeryTreatz Supporter,

    Thank you for your inquiry,

    Our cakes are Halal Certified

    Thank you
    Aaron Chang
    Your Very Treatz

  • Question : Inquiry for the item from kme****Nov 22, 2017

    Just noticed the expiry date of the Swiss rolls is on 18 nov. Can I still consume the cakes? The cakes have been kept inside freezer since received

    Answer : [Re] Inquiry for the item from kme****

    Dear Buyer,

    Yes. The expiry date indicated is for chilled condition.

    Since the swiss roll have been placed in the freezer upon receiving, it is safe to consume.

    We hope that this clarifies.

    Thank you.

  • Question : Inquiry related delivery from qih****Nov 17, 2017

    Hi seller, my item was delivered but not the full order. There should be a strawberry roll but was not delivered. Delivery man say this was what he received to send and if there is missing item to contact seller. So now please tell me when will the missing roll be sent and I will not want to pay for an order that was not properly delivered in full.

    Answer : [Re] Inquiry related delivery from qih****

    Dear Qi Hui,

    Your inquiry has been answered in the firs thread.

    Thank you

  • Question : Inquiry related delivery from Kei****Nov 10, 2017

    235153642

    Seller I left a remark to you abt putting the items in a plastic bag and asked the delivery man to hang them on my metal gate hinges if he comes when I happen to go out to pick up my kid. The indian delivery man claimed that u did not instruct him to hang the item on my metal gate hinges. So now what?! I will not pay for redelivery.

    Answer : [Re] Inquiry related delivery from Kei****

    Dear Risse,

    Thank you for your inquiry,

    According to the system your items has already been delivered.
    May I know what is this all about?

    Your Very Treatz

    Question : [Re] Inquiry related delivery from Kei****

    I scolded the delivery guy for leaving w/o hanging the item on my metal gate hinges. He detour back n redelivery. Case close.

    But he lay the blame on you for not giving him a plastic bag n instructions to hang items on my metal gate if im not home.

    The 1st post was made b4 he said he wld do the redelivery.

    Answer : [Re] Inquiry related delivery from Kei****

    The items were properly packed in a plastic bag n he could actually did as instructed but he did not. It is the delivery guy's mistake. My last order from you, I left the same instructions n all was well.

    Question : [Re] Inquiry related delivery from Kei****

    Fyi

    Answer : [Re] Inquiry related delivery from Kei****

    Dear Risse,

    Noted with thanks, we will relay your feedback to qxquick team.

    Thank you
    Your Very Treatz

+View all Notice, FAQ, Q&A >>
Hokkaido Cream Cakes 2 Flavours  x (40G x 10 Cups) FREE DELIVERY!!
Hokkaido Cream Cakes 2 Flavours x (40G x 10 Cups) FREE DELIVERY!!
Item Q&A
  • Question : Inquiry for the item from jen****Dec 30, 2017

  • Question : Inquiry for the item from kat****Dec 29, 2017

    is this halal?

    Answer : [Re] Inquiry for the item from kat****

    Dear YourVeryTreatz Supporter,

    Thank you for your inquiry,

    Most of our cakes are Halal Certified.
    This treatz is one of it.

    Thank you
    Aaron Chang
    Your Very Treatz

  • Question : Inquiry for the item from bib****Dec 28, 2017

  • Question : Inquiry related delivery from tan****Dec 20, 2017

    Hi .. can it be deliver on 24 December as want for party, I need to order about 40pcs

    Answer : [Re] Inquiry related delivery from tan****

    Dear YVT Supporter,

    Thank you for your inquiry,
    If the time slot is available for selection then we will be able to send to you.

    Thank you

  • Question : ItemsDec 09, 2017

    Is $19.90 for 20 cupcakes?

    Answer : [Re] Items

    Dear Your Very Treatz Supporter,

    Thank you for your inquiry,

    Yes it is 20 cups

    Your Very Treatz

+View all Notice, FAQ, Q&A >>
Passion Collection A or Passion Collection B x 1tube PROMO!! Total 6 Pcs! Macaron Option Available!
Passion Collection A or Passion Collection B x 1tube PROMO!! Total 6 Pcs! Macaron Option Available!
Item Q&A
  • Question : Inquiry for the item from jen****Dec 27, 2017

    Hi seller, $30 for 6pcs (1 tube), is it correct?

    Answer : [Re] Inquiry for the item from jen****

    Dear YVT Supporter,

    Thank you for your inquiry,
    This listing will be on promotion tomorrow.
    Please keep a look out on it.

    Thank you !

    Question : [Re] Inquiry for the item from jen****

    Thank you so much for your information. Looking forward to your good deal as I will need quite big quantity.

    Answer : [Re] Inquiry for the item from jen****

    You are most welcome !

[Newly Launch] Assorted Handcrafted Macaron Bundle of 2 Promo(Total 18 Pieces)! 9 DIFFERENT FLAVOURS
[Newly Launch] Assorted Handcrafted Macaron Bundle of 2 Promo(Total 18 Pieces)! 9 DIFFERENT FLAVOURS
Item Q&A
  • Question : Inquiry for the item from Isw****Dec 22, 2017

  • Question : Inquiry for the item from Isw****Dec 22, 2017

    Do u offer wholesale price for bulk purchase ? If yes pls provide min order qty n wholesale price

    Answer : [Re] Inquiry for the item from Isw****

    Dear YVT Suppporter,

    Thank you for your inquiry,

    Please provid us your contact number or email and we will contact you from there.

    Thank you

  • Question : Inquiry related delivery from bri****Dec 18, 2017

    Hi. Is it possible to do self collect? Need it by thus week.

    Answer : [Re] Inquiry related delivery from bri****

    Dear YVT Supporter,

    We regret to inform you that we do not have self pick up service at the moment.

    Thank you

  • Question : Inquiry for the item from sen****Dec 17, 2017

    Hi I need to purchase only 2 flavour but many pcs. How do I do that

    Answer : [Re] Inquiry for the item from sen****

    Hi YVT Supporter,

    Thank you for your inquiry,

    We regret to inform you that our macaroons in a set. We do not sell individual flavours for now.

    Thank you

Signature Cookies Bundle of 4! 4 Different flavours in a Set!
Signature Cookies Bundle of 4! 4 Different flavours in a Set!
Item Q&A
  • Question : Inquiry for the item from my_****Dec 16, 2017

    Is there an expiry date for the cookies?

    Answer : [Re] Inquiry for the item from my_****

    Dear YVT Supporter,

    Thank you for your inquiry,

    The cookies best before date is 8 Nov 2018.

    Thank you

  • Question : Inquiry for the item from con****Dec 13, 2017

    Hi Seller, it’ll be great if you can bring back the Group Buy promotion for the X’mas season. Many thanks.

    Answer : [Re] Inquiry for the item from con****

    Dear Your Very Treatz Supporter,

    Thank you for your inquiry,
    Do look forward to this weekends for the cookies deal.

    Thank you
    Your Very Treatz

  • Question : What is the tracking number?Dec 13, 2017

    Hi, please call me to come down collect. Do not send to Logistics if not goods will be rejected. What is the tracking number?

    Answer : [Re] What is the tracking number?

    Dear Your Very Treatz Supporter,

    We will inform the rider to contact you

    Thank you
    Your Very Treatz

  • Question : Inquiry related delivery from con****Nov 29, 2017

  • Question : Inquiry for the item from hon****Sep 15, 2017

+View all Notice, FAQ, Q&A >>
HOKKAIDO CHEESE TART PROMO! Bundle of 2x 360g(Total 12 Pieces)! FREE Chocolate or Pandan Kueh Lapis!
HOKKAIDO CHEESE TART PROMO! Bundle of 2x 360g(Total 12 Pieces)! FREE Chocolate or Pandan Kueh Lapis!
Item Q&A
  • Question : Inquiry related delivery from loo****Dec 12, 2017

    Hi seller, can we choose the delivery date and time?

    Answer : [Re] Inquiry related delivery from loo****

    Dear Your Very Treatz Supporter,

    Thank you for your inquiry,
    Yes you may pick your desired date and timing by clicking on "pick a delivery timing" link just beside qxquick delivery option.

    Thank you

  • Question : Inquiry for the item from ham****Dec 09, 2017

    Is it halal?

    Answer : [Re] Inquiry for the item from ham****

    Dear Your Very Treatz Supporter,

    Thank you for your inquiry,
    This is Halal.

    Your Very Treatz

Hokkaido Cream Cake Original (40g x 10 Cups)
Hokkaido Cream Cake Original (40g x 10 Cups)
Item Q&A
  • Question : life time of cup cakeDec 08, 2017

    If the cup cake received today , but cannot finish.
    Can I keep it for tomorrow morning

    Answer : [Re] life time of cup cake

    Dear YourVeryTreatz Supporter,

    Thank you for your inquiry,
    The cakes are best consumed within 5 days if kept in the chiller and 1 month if kept in the freezer. It is highly not recommended to refreeze the cakes after defrosted

    Thank you
    Aaron Chang
    Your Very Treatz

[Singtel Dash] 2 WHOLE CHEESECAKE (Original Cheese and Chocolate Cheese Bundle) 2 x 250g
[Singtel Dash] 2 WHOLE CHEESECAKE (Original Cheese and Chocolate Cheese Bundle) 2 x 250g
Item Q&A
  • Question : Inquiry for the item from lil****Nov 18, 2017

    Hi
    I have tried placing orders for the cheese cakes but a message keeps popping up showing there is only 1 item although I have chosen both original cheesecakes. It order does not in the cart although I added it.

    Answer : [Re] Inquiry for the item from lil****

    Dear Your Very Treatz Supporter,

    Thank you for your inquiry,

    The item is out of stock at the moment.

    Thank You

  • Question : Enquiry on choc cheesecakeNov 17, 2017

    Hi seller, i checked you have chocolate cheesecake listing individually. but why for this bundle cannot choose choc though title is both?

    Answer : [Re] Enquiry on choc cheesecake

    Dear Your Very Treatz Supporter,

    Thank you for your inquiry,

    We regret to inform you that the promotion for the chocolate version is out of stock at the moment.

    Thank you
    Your Very Treatz

Muffin Promotion!! 2 Different Flavours Available!! Free Qx Delivery!!
Muffin Promotion!! 2 Different Flavours Available!! Free Qx Delivery!!
Item Q&A
  • Question : RestockNov 11, 2017

    Hi, restock on chocolate?

    Answer : [Re] Restock

    Dear Your Very Treat Supporter,

    Thank you for your inquiry,
    We regret to inform you that we have discontinued this item.
    Your may try our Hokkaido Cup cakes or Brownie cakes, If you prefer a chocolate based cakes.

    Thank you
    Your Very Treatz

  • Question : ChocolateOct 08, 2017

    Hi, will there be restock for chocolate flavor?

    Answer : [Re] Chocolate

    Dear Your Very Treatz Supporter,

    Thank you for your inquiry,

    The stock will only be available next month , alternatively you may want to try our Brownie cake or Hokkaido Chocolate Cupcakes.

    Thank you
    Aaron Chang
    Your Very Treatz

  • Question : Inquiry for the item from bbr****Aug 25, 2017

    Hi can I know how big are the muffins? Thank you.

    Answer : [Re] Inquiry for the item from bbr****

    Dear Your Very Treatz Supporter,

    Thank you for your inquiry,

    The Muffins measurement is as below:

    Height is est 4cm and Width is est 6cm weight is est 90g/ Cup

    Thank you
    Aaron Chang
    Your Very Treatz

  • Question : Inquiry for the item from Joa****Aug 16, 2017

    Hi may I know if the muffins can be consumed right away? Will there be expiry date written.on.the box?

    Answer : [Re] Inquiry for the item from Joa****

    Dear Your Very Treatz,

    Thank you for your inquiry,
    The muffins are able to be consumed immediately after defrosting.
    For better taste you may warm it with mircowave or ovan.
    The expiration date will be indicated on the box

    Thank you
    Aaron Chang
    Your Very Treatz

  • Question : Inquiry from jas****Aug 03, 2017

    Will the box hv halal logo ?

    Answer : [Re] Inquiry from jas****

    Dear YourVeryTreatz Supporter,

    Thank you for your inquiry,

    Our cakes are Halal Certified, and the label will be on the packaging.

    Thank you
    Aaron Chang
    Your Very Treatz

+View all Notice, FAQ, Q&A >>
Signature Charcoal Milk Swiss Roll
Signature Charcoal Milk Swiss Roll
Item Q&A
  • Question : Inquiry for the item from haz****Nov 11, 2017

    Hi why is ur Swiss roll so much more expensive on Qoo10? It’s only $4.50 at Giant Tampines

    Answer : [Re] Inquiry for the item from haz****

    Dear Your Very Treatz Supporter,

    Thank you for your inquiry,

    The price indicated is before promotion.

    Thank you
    Your Very Treatz

    Question : [Re] Inquiry for the item from haz****

    What do u mean? $4.50 is the usual price at giant

    Answer : [Re] Inquiry for the item from haz****

    Dear Buyer,

    They are 2 different platforms,
    The cakes here are sold here at your convenience, where you are able to purchase it anywhere within a click or 2 and payment are made hassele free, you are even able to select the timings and dates for the items to be delivered to your door step.

    Where else in gaint you will have to make a trip down and also queue for your the items that you have taken and carry it home.

    It is your choice to purchase the item here at your own convience or at a super market.

    Thank you
    Your Very Treatz

CHEEZY DEAL
CHEEZY DEAL
Item Q&A
  • Question : hiOct 31, 2017

    today i got 1 set of my item my order should be 2 set

    Answer : [Re] hi

    Dear Your Very Treatz Supporter,

    Thank you for your inquiry,

    May I have your order number.

    Thank you
    Your Very Treatz

    Question : [Re] hi

    Can send to back assp

    Answer : [Re] hi

    Dear Serene,

    As spoken we have arrange for the delivery tomorrow.

    Sorry for any inconvienced caused

  • Question : pls send me 1 more to meOct 31, 2017

    seller i think u have wrong , i order 2 set but it come only 1 set

    Answer : [Re] pls send me 1 more to me

    Dear Your Very Treatz Supporter,

    Thank you for your inquiry,

    May I have your order number.

    Thank you
    Your Very Treatz

  • Question : Inquiry for the item from cws****Oct 31, 2017

    Hi, i have received the item in good condition. However, there is no baking instruction for the tarts. Can let me know what is the instruction, what temperature and timing? Thank you!

    Answer : [Re] Inquiry for the item from cws****

    Dear Your Very Treatz Supporter,

    Thank you for your inquiry,

    The baking instructions should be on the sticker:

    Pre Heat oven at 140 degrees
    Brush a thin layer of egg yolk over the top the tart
    Bake the tart for 10 min
    Let cool 3 min before serving

    Thank you
    Your Very Treatz

  • Question : Baking instructionsOct 31, 2017

    Hi
    The label was missing on the cheese tart box that was delivered to me. Please advise baking instructions. Thanks

    Answer : [Re] Baking instructions

    Dear Your Very Treatz Supporter,

    Thank you for your inquiry,

    The baking instructions is as follow:

    Pre Heat oven at 140 degrees
    Brush a thin layer of egg yolk over the top the tart
    Bake the tart for 10 min
    Let cool 3 min before serving

    Thank you
    Your Very Treatz

  • Question : Inquiry for the item from Nor****Oct 28, 2017

    Hi, I can see packaging states cheeese tart is halal certified.
    How about the Original Cheese cake?

    Answer : [Re] Inquiry for the item from Nor****

    Dear YourVeryTreatz Supporter,

    Thank you for your inquiry,

    Our cakes are Halal Certified

    Thank you
    Aaron Chang
    Your Very Treatz

+View all Notice, FAQ, Q&A >>
Signature Cookies Raisin Chocolate Chip (130g - 180g)
Signature Cookies Raisin Chocolate Chip (130g - 180g)
Item Q&A
  • Question : Inquiry related delivery from Tan****Oct 08, 2017

    Hi seller, is there a minimum moq to get free shipping? I wld like to get this for my colleagues for christmas. What is the expiry date for each batch of cookies?

    Answer : [Re] Inquiry related delivery from Tan****

    Dear Tan,

    We are still working out on the MOQ, alternatievly you may purchase the bundle of 4 cookies with free delivery from this listing:

    http://list.qoo10.sg/g/546041385

    Thank you
    Aaron Chang
    Your Very Treatz

Chocolate Butter Cake 110 PCS
Chocolate Butter Cake 110 PCS
Item Q&A
  • Question : Inquiry for the item from jan****Sep 17, 2017

    What is the expiry date?

    Answer : [Re] Inquiry for the item from jan****

    Dear YourVeryTreatz Supporter,

    Thank you for your inquiry,
    The cakes are best consumed within 5 days if kept in the chiller and 1 month if kept in the freezer. It is highly not recommended to refreeze the cakes after defrosted

    Thank you
    Aaron Chang
    Your Very Treatz

    Question : [Re] Inquiry for the item from jan****

    Thank you. Will this be out of stock again? I'm thinking to order for mid nov delivery..

    Answer : [Re] Inquiry for the item from jan****

    Hi,

    Which item you refering to? I need to check on the mid nov promotion than I able to advise you.

    Ethan
    Your very Treatz

  • Question : Cakes DeliverySep 13, 2017

    hi,
    any chance for Friday morning delivery of 2 boxes if order placed today?

    Answer : [Re] Cakes Delivery

    i meant 15th Sept delivery

    Question : [Re] Cakes Delivery

    Dear Your Very Treatz Supporter,

    Thank you for your inquiry,

    We see that the friday slot is still open. you may select the date upon your purchase thank you.

    Thank you
    Aaron Chang
    Your Very Treatz