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Item Question & Answer
Chinese New Year Wellness Gift l! Bundle of 3  Manuka Honey UMF 5+ or UMF 10+  with Free Gift Box
Chinese New Year Wellness Gift l! Bundle of 3 Manuka Honey UMF 5+ or UMF 10+ with Free Gift Box
Item Q&A
  • Question : Inquiry for the item from tcs****Feb 20, 2019

    My latest purchased was around Christmas time. I have opened two bottles so far. Both were found to have a layer on top which is of different colour towards white. May I know why?

    Answer : [Re] Inquiry for the item from tcs****

    Dear buyer, this is honey foam, the warmer the weather the more the little air bubbles work their way to the surface. This happens natural over time, but warmer weather do accelerate this process. So it is completely normal and there is nothing wrong with the honey. Thanks

    Question : [Re] Inquiry for the item from tcs****

    May I know are the foam still present if I buy now.

  • Question : Inquiry related delivery from 245****Apr 25, 2019

    dear seller, you state free shipping but there's $3.99 shipping fee when I added the item into cart, pls kindly advise, thank you.

    Answer : [Re] Inquiry related delivery from 245****

    Hi, we can't reproduce your issue. Could you try another listing of Manuka UMF 5+ (same price)? Thanks

    https://www.qoo10.sg/item/2-FOR-55-500G-UMF-5-JADE-VALLEY-MANUKA-HONEY-FREE-GIFT-BOX-FOR/611695900

  • Question : Inquiry for the item from gan****Apr 07, 2019

    Dear seller,
    I open the umf 5+ manuka honey to try, and found a layer of light brown colour bubble on top of it. May I know what wrong with it?

    Regards,
    Gan

    Answer : [Re] Inquiry for the item from gan****

    Dear buyer, that is 'honey foam' which is a result of the tiny air bubbles in the honey escaping to the top. This is due to air bubbles trapped in the honey during processing and packaging. There is nothing wrong with the honey or the foam. It is safe to consume. Thanks

  • Question : Inquiry for the item from Jac****Feb 25, 2019

    The honey i bought on 10 feb are just opened and closed tightly. It attracted so many ants! I have not even used a scoop yet. Is this fake or what? The lid of the jar is not tight even when i closed tightly! I bought a total of $228 and had to throw away 2 bottles because of these issues!

    Answer : [Re] Inquiry for the item from Jac****

    Dear buyer, ants are attracted to moisture (food with moisture). Pure honey or manuka honey has less than 20% moisture and would not attract ants. However, as honey is exposed to the environment, it naturally draws moisture from the air to the outer layer of the honey, this will attract ants. Our honey is UMF certified and listed on the UMF website.
    https://www.umf.org.nz/umf-members/
    Licence # 2306
    Thanks

  • Question : Inquiry for the item from 211****Feb 07, 2019

    Hi if I order the 3 bottles, can I have the wooden spoon instead of the box?

    Answer : [Re] Inquiry for the item from 211****

    Hi, yes, please leave a memo for bamboo spoon. Thanks

+View all Notice, FAQ, Q&A >>
★ 623G ★HONEST RAW HONEY ★100% USA Honey★Amazon Choice★
★ 623G ★HONEST RAW HONEY ★100% USA Honey★Amazon Choice★
Item Q&A
  • Question : Inquiry for the item from alj****May 08, 2019

    Hi. I bought this honey and found that it separates into 3 parts - the bottom very dense and the top is a darker liquid. Why is it like that?

    Answer : [Re] Inquiry for the item from alj****

    On Qpost : Hi buyer, cream honey needs to be stored in aircon environment. Over time, warm climate or environment can cause cream honey to become darker in colour and less viscous and runnier. The honey has returned closer to its original liquid state. It is still 100% safe to consume. Your order was done almost 6 months ago, it could be due to the storage environment. If it is a new order, we will do a replacement.

    Question : [Re] Inquiry for the item from alj****

    I kept in cool dark cabinet. Same as another brand of US raw honey that I bought from another seller. I always have about 3 jars of honey at home at all times. This is 1st time I see such separation. The bottom is very thick till hard to scoop. The top is v thin. Is this really pure honey?

  • Question : Inquiry from mis****Feb 10, 2019

    Hi if I order 2 big bottle can get 1 small one free?.

    Answer : [Re] Inquiry from mis****

    Yes correct pls select the right option .

  • Question : Inquiry for the item from ind****Nov 21, 2018

  • Question : Inquiry for the item from maj****Nov 20, 2018

    Hi, i have two questions to ask:

    1) Does the bottle made of glass materials?
    2) Can i request for two bottles of 623g instead of the 1kg bottle?

    Answer : [Re] Inquiry for the item from maj****

    Hi, bottle made of plastic. We can give 2 bottles but on stock availability. Thanks

  • Question : Inquiry for the item from lim****Nov 20, 2018

    Hi, May I know if I should keep this in the fridge or outside after opening?
    Do I take this empty stomach in the morning, once a day?
    Thank you.

    Answer : [Re] Inquiry for the item from lim****

    Hi, you could keep it in room temperature but avoid sunlight. Thanks

+View all Notice, FAQ, Q&A >>
SALE★1+1+1 at 18.80★CERTIFIED ORGANIC CHIA SEED ★USDA JAPAN AGRI STD★
SALE★1+1+1 at 18.80★CERTIFIED ORGANIC CHIA SEED ★USDA JAPAN AGRI STD★
Item Q&A
  • Question : Inquiry for the item from seo****Apr 23, 2019

  • Question : Inquiry related delivery from cha****Apr 17, 2019

    Self collect option available. If you do address please. Thank you

    Answer : [Re] Inquiry related delivery from cha****

    Hi, self collection is not available now. We will provide self collection in after July. Thanks

  • Question : Inquiry for the item from 241****Apr 10, 2019

    Hi Seller,

    Just need to confirm whether the current batch of organic chia seed is the expiry date Sep 2021? Look forward to your reply.

    Answer : [Re] Inquiry for the item from 241****

    Hi, yes, it is Sept 2021.

  • Question : Inquiry for the item from cth****Apr 02, 2019

    Hi,

    What's the expiry date ?

    Thanks

    Answer : [Re] Inquiry for the item from cth****

    Sept 2021. Thanks

    Question : [Re] Inquiry for the item from cth****

    Thank you !

    Answer : [Re] Inquiry for the item from cth****

    Thanks

  • Question : Inquiry related delivery from dra****Mar 20, 2019

    It is not free shipping for 1kg as stated in the post?

    Answer : [Re] Inquiry related delivery from dra****

    Hi, it's free when Qoo10 promotion. It is free when buy more than $50. Thanks

+View all Notice, FAQ, Q&A >>
16Oz Raw  Unfiltered Texas Honey n Organic Honey
16Oz Raw Unfiltered Texas Honey n Organic Honey
Item Q&A
  • Question : Inquiry for the item from 212****May 01, 2019

  • Question : Inquiry for the item from sim****Apr 24, 2019

    May i know majority of the ppl consume raw honey or organic honey cos i ve drinking a lot of flower tea n add wanna add it as a sweetener .I duno ur honey does it taste sour instead of sweet cos some honey really taste sour.

    Answer : [Re] Inquiry for the item from sim****

    Hi, it is recommended that consume no more than 25 grams or (6 teaspoons) of honey per day. The raw honey is perfectly sweet and not sour.

  • Question : Inquiry for the item from sim****Apr 23, 2019

    Wats the expiry date pls state

    Answer : [Re] Inquiry for the item from sim****

    Hi, it is new product, the expiry date is Mar 2021. Thanks

  • Question : Inquiry for the item from Dar****Apr 23, 2019

    May I know if this comes in a glass or plastic bottle ?

    Answer : [Re] Inquiry for the item from Dar****

    Hi, it is plastic bottle. Thanks

  • Question : Inquiry for the item from kun****Apr 23, 2019

    How long can this honey last? Or the expiry for this product?

    Answer : [Re] Inquiry for the item from kun****

    Hi, it is new product, the expiry date is Mar 2021. Thanks

★WHOLE SALE PRICE★CERTIFIED ORGANIC CHIA SEED ★USDA JAPAN AGRI STD★
★WHOLE SALE PRICE★CERTIFIED ORGANIC CHIA SEED ★USDA JAPAN AGRI STD★
Item Q&A
  • Question : Inquiry for the item from hie****Apr 26, 2019

    Hi may I check what is expiry date?

    Answer : [Re] Inquiry for the item from hie****

    On Qpost : Hi, Sept 2021

    Question : [Re] Inquiry for the item from hie****

    Thanks!

    Answer : [Re] Inquiry for the item from hie****

    you welcome

  • Question : Inquiry for the item from Jen****Apr 21, 2019

Bundle Of 2 Organic and Raw Honey
Bundle Of 2 Organic and Raw Honey
Item Q&A
  • Question : Inquiry for the item from sim****Apr 28, 2019

  • Question : Inquiry for the item from sim****Apr 27, 2019

    Wats the expiry date for both

    Answer : [Re] Inquiry for the item from sim****

    Hi, they are same batch, expiry date Mar 2021. Thanks

    Question : [Re] Inquiry for the item from sim****

    Thks 😊😊

    Answer : [Re] Inquiry for the item from sim****

    you are welcome

  • Question : Inquiry for the item from 233****Apr 26, 2019

    bundle of 2?
    which type?
    thank you.

    Answer : [Re] Inquiry for the item from 233****

    On Qpost : Texas raw and organic honey

Bundle of 2 x 500ML ! Zestiva Cold Pressed Certified Organic Virgin Coconut Oil - USDA JAS
Bundle of 2 x 500ML ! Zestiva Cold Pressed Certified Organic Virgin Coconut Oil - USDA JAS
Item Q&A
  • Question : Inquiry for the item from EDS****Apr 26, 2019

    May I know the expiry date for this coconut oil bundle ? Thank you

    Answer : [Re] Inquiry for the item from EDS****

    july 2020

  • Question : Inquiry for the item from 235****Mar 19, 2019

    Hi! I've just placed order for the 2x500ml coconut oil. I planning for weight loss purposes. May I know how much and how many times is suitable to consume? Can take directly from the bottle?

    Answer : [Re] Inquiry for the item from 235****

    Dear buyer, yes you can consume organic coconut oil directly.
    2 tablespoons per day is sufficient to achieve health benefits.
    How to consume coconut oil:
    1. Use 1–2 tablespoons of this oil to cook vegetables, eggs, meat or fish.
    2. Add to Coffee or Tea.
    Thanks

    Question : [Re] Inquiry for the item from 235****

    Thanks for your fast response.

    Answer : [Re] Inquiry for the item from 235****

    You're welcomw

  • Question : Inquiry for the item from jac****Feb 10, 2019

    Your page title stated that the coconut oil is 2 for at $20.90. However, the actually price now is $22.90. Will you be reverting g back to $20.90 for 2 again?

    Answer : [Re] Inquiry for the item from jac****

    That’s the promotion price subsidized by qoo10 , the normal price is 22.90

  • Question : Inquiry for the item from jml****Jan 17, 2019

    Is the product non GMO?

    Answer : [Re] Inquiry for the item from jml****

    Hi, it is non-GMO. USDA & JAS certified organic.

  • Question : Inquiry for the item from 242****Nov 13, 2018

+View all Notice, FAQ, Q&A >>
★2 for $74 Only After Qoo10 Cart Coupon $11.00  ★UMF 10+ PREMIUM NZ MANUKA HONEY Lowest Price Ever
★2 for $74 Only After Qoo10 Cart Coupon $11.00 ★UMF 10+ PREMIUM NZ MANUKA HONEY Lowest Price Ever
Item Q&A
  • Question : Inquiry for the item from ann****Apr 25, 2019

    Dear seller
    Your UMF Certificate expired 31March 2018!

    Answer : [Re] Inquiry for the item from ann****

    Hi, it has been renewed. The new expiry date is 31 Mar 2020.

    https://www.jadevalleyhoney.com/assets/certifications/97ef2198e6/UMF-licence.pdf

    Question : [Re] Inquiry for the item from ann****

    Oh, ok. Thank you.
    This is my first time buying manuka honey, does it really that effective to sore throat, flu and gastric problem?
    Can advise how much to take daily orally or water mixture?

  • Question : Inquiry for the item from wwl****Apr 12, 2019

    Dear Seller, I never hear about your brand (Jade valley) do you have retail at any departmental store ? Pls advise thx

    Answer : [Re] Inquiry for the item from wwl****

    Hi, Jade valley Manuka is popular in NZ and with UMF certified. We sell online at the moment. Thanks

    https://www.jadevalleyhoney.com/certifications/

  • Question : Inquiry for the item from piz****Apr 06, 2019

    Can’t apply $10 cart coupon please check

    Answer : [Re] Inquiry for the item from piz****

    Hi, the coupon is issued by Qoo10, please contact them directly. Some buyers bought it successfully using coupon. Thanks

  • Question : Inquiry for the item from jus****Mar 22, 2019

    Is this suitable for 3 year old. If yes how much to consume per day?

    Answer : [Re] Inquiry for the item from jus****

    Hi, yes, Manuka honey is safe for children over 1 years of age. This is due to babies under 1 years of age not having their gut and digestion system fully developed and as a result they can get very sick. You can give them half a teaspoon of manuka honey each day.

  • Question : Inquiry for the item from val****Feb 27, 2019

    Hi

    Is the UMF 10+ available ? Selection box says out of stock.

    Answer : [Re] Inquiry for the item from val****

    Hi, new stock is arriving this week. We will update the listing when receive new stock. Thanks

    Question : [Re] Inquiry for the item from val****

    Can I order today so I can use the discount coupon ? It expires today

    Answer : [Re] Inquiry for the item from val****

    Hi, ok, our new stock is available tomorrow(1 Mar). You will receive it early week. Thanks

+View all Notice, FAQ, Q&A >>
Premium  Quality Thick Japanese White Flower Mushroom ( 4-5 cm)  (Free Delivery)
Premium Quality Thick Japanese White Flower Mushroom ( 4-5 cm) (Free Delivery)
Item Q&A
  • Question : Inquiry for the item from win****Apr 23, 2019

    Bought 2 packs. Suppose to be 200g each but each package received was only 140g. TOTAL SHORTAGE OF 120g!!! Pls explain why is this so?

    Answer : [Re] Inquiry for the item from win****

    Dear buyer, we weighted it before sent, 200G each. Could you confirm it with another digital scale? Thanks

  • Question : Inquiry related delivery from 236****Jan 26, 2019

    Hi, my order on 16 Jan 2019 till today still not received. Please check. Thanks.

    Answer : [Re] Inquiry related delivery from 236****

    Dear buyer, it was sent by Singpost normal mail. Please check if it is in your letterbox. If not in letterbox, you could request for re-delivery (3-5 working days) or full refund. Thanks

    Question : [Re] Inquiry related delivery from 236****

    Hi Seller, please redelivery ASAP. I need it before for Chinese New Year. Thanks.

    Answer : [Re] Inquiry related delivery from 236****

    Dear buyer, we have arranged the re-delivery. You should receive it by Chinese New Year. Thanks

    Question : [Re] Inquiry related delivery from 236****

    Hi Seller,

    I still did not received the item re-delivery. May I know what address you sent to ? Please revert.

    Thank you.


    Answer : [Re] Inquiry related delivery from 236****

    Dear buyer, your delivery address: BLK 18 DOVER CRESCENT #13-38. Thanks

    Question : [Re] Inquiry related delivery from 236****

    Dear Seller, since item not received. Please refund.

    Answer : [Re] Inquiry related delivery from 236****

    Dear buyer, we have refunded $9.9. Thanks

  • Question : Inquiry related delivery from 236****Jan 14, 2019

    Hi my order 7/1 till to date not arrived

    pls checkd and send asap

    Answer : [Re] Inquiry related delivery from 236****


    2019-01-13 23:05:23

    Dear buyer, it was sent by Singpost normal mail. Could you check if it is in your letterbox by 16 Jan? If no, you may choose to re-deliver (3-5 working days) or a full refund. Thanks

  • Question : 281168418Oct 30, 2018

  • Question : WeightOct 27, 2018

    Hi,
    Can you pls Ensure your weight is truly 200gms as it will be unfair to send us under weight products as it is delivered,
    What will u do if I weigh them when you deliver and it is under 200gms? Will you refund?

    Answer : [Re] Weight

    Hi, no problem. We do weight every package carefully to ensure it is 200g. We will refund the difference if it is under 200g. Thanks

    Question : [Re] Weight

    Hi,
    Tq for the assurance. I already ordered under YXY.

    Answer : [Re] Weight

    Thanks

+View all Notice, FAQ, Q&A >>
★Free Delivery★(1+1 )2 boxes marine Collagen/ Rock Sugar / Low Sugar Goji Berries Red Date Bird Nest
★Free Delivery★(1+1 )2 boxes marine Collagen/ Rock Sugar / Low Sugar Goji Berries Red Date Bird Nest
Item Q&A
  • Question : Inquiry for the item from lee****Apr 23, 2019

  • Question : Inquiry for the item from sha****Apr 21, 2019

  • Question : Inquiry for the item from pye****Apr 23, 2019

    Is this bird's nest Halal?

    Answer : [Re] Inquiry for the item from pye****

    Hi, yes, our bird's nest manufacturer is halal certified in Malaysia. Thanks

  • Question : Inquiry for the item from 233****Mar 05, 2019

    Hi!
    May i know does the red date goji berries bird nest contain marine collagen also?

    thank you!

    Answer : [Re] Inquiry for the item from 233****

    Hi, it does not contain marine collagen. Thanks

  • Question : Inquiry for the item from bic****Feb 13, 2019

    when will there be time sales soon? i saw that someone purchase it at $19.90 Thanks

    Answer : [Re] Inquiry for the item from bic****

    If i order today, will i be able to received it on friday?
    Thanks!

    Question : [Re] Inquiry for the item from bic****

    Hi, if you order it today, you will receive on Friday 15 Feb. Thanks

    Answer : [Re] Inquiry for the item from bic****

    I order it ytd afternoon

    Question : [Re] Inquiry for the item from bic****

    Hi, from the tracking, you will receive it on 15 Feb. Thanks

+View all Notice, FAQ, Q&A >>
★1KG from $8.90★Certified Organic White Quinoa or Tricolor Quinoa★ USDA JAS Standard!
★1KG from $8.90★Certified Organic White Quinoa or Tricolor Quinoa★ USDA JAS Standard!
Item Q&A
  • Question : Inquiry for the item from eng****Apr 12, 2019

    Hi seller, what is the expiry date of both white and tricolor Quinoa?

    Answer : [Re] Inquiry for the item from eng****

    Expiry date: Sept 2021

  • Question : Inquiry for the item from gee****Mar 24, 2019

    Hi may I know the expiry for white quinoa?

    Answer : [Re] Inquiry for the item from gee****

    Hi, Quinoa expiry date : Sept 2021. Thanks

  • Question : Inquiry related delivery from kiw****Mar 01, 2019

    Hi

    Is there a self collection or Qprime option? Hard to hit $50 with only 2 items in the shipping group. Thanks!

    Answer : [Re] Inquiry related delivery from kiw****

    Hi, we don’t have this option now but will be available in the near future. Thanks

  • Question : Inquiry for the item from rac****Jan 03, 2019

    May I know when is expiry?

    Answer : [Re] Inquiry for the item from rac****

    Hi, expiry date is sept 2021. Thanks

  • Question : Inquiry for the item from jam****Dec 21, 2018

+View all Notice, FAQ, Q&A >>
★ 2 for $55 ★500G UMF 5+ JADE VALLEY MANUKA HONEY★ FREE GIFT BOX FOR THREE BOTTLES ★
★ 2 for $55 ★500G UMF 5+ JADE VALLEY MANUKA HONEY★ FREE GIFT BOX FOR THREE BOTTLES ★
Item Q&A
  • Question : Inquiry from est****Apr 04, 2019

  • Question : Inquiry for the item from jus****Mar 27, 2019

    Is this listing selling normal manuka honey, or UMF 5+? Because the option just says 2 X 500g

    Answer : [Re] Inquiry for the item from jus****

    Hi, it is UMF 5+. Thanks

  • Question : Inquiry for the item from 30s****Mar 13, 2019

    Hi why is the honey look like this ? (See attached pic)

    Answer : [Re] Inquiry for the item from 30s****

    Dear buyer, it is safe to comsume. This is "honey foam" which is a result of the tiny air bubbles in the honey escaping to the top due to air bubbles trapped in the honey during processing and packaging. There is nothing wrong with the honey or the foam. The Manuka honey quality is UMF certified and under very strict quality control. UMF licence # 2306.
    https://umf.org.nz/umf-members/
    Thanks

  • Question : Inquiry for the item from urt****Mar 07, 2019

    Do You have umf10+ ?

    Answer : [Re] Inquiry for the item from urt****

    Hi, yes.
    https://www.qoo10.sg/item/ZESTIVA-2-FOR-88-UMF-10-PREMIUM-NZ-MANUKA-HONEY-FREE-GIFT-BOX-FOR-3/553815870

  • Question : Inquiry for the item from con****Jan 12, 2019

    Pls advise is this normal. See attached pic.

    Answer : [Re] Inquiry for the item from con****

    Dear buyer, could we arrange an exchange of a new bottle UMF5+ 500G at your place around 7:30-8:30pm on Tue (15 Jan)? Thanks

    Question : [Re] Inquiry for the item from con****

    Ok Sure. How abt the other bottle. Should we change it as well. I hv not opened it.

    Answer : [Re] Inquiry for the item from con****

    Or u want me to open it. Pls advise. Thks.

    Question : [Re] Inquiry for the item from con****

    Hi, please don't open it, we will bring 2 new bottles. Thanks

    Answer : [Re] Inquiry for the item from con****

    Ok. Sure.. Thks

    Question : [Re] Inquiry for the item from con****

    Items exchanged. Thanks

    Answer : [Re] Inquiry for the item from con****

    Thank you.

    Question : [Re] Inquiry for the item from con****

    You're welcome

+View all Notice, FAQ, Q&A >>
★★HONEST RAW HONEY★100% USA HONEY★Bundle of 2x1.24KG FREE 1x623G★★
★★HONEST RAW HONEY★100% USA HONEY★Bundle of 2x1.24KG FREE 1x623G★★
Item Q&A
  • Question : Inquiry for the item from dfk****Apr 02, 2019

    Hi Seller
    I have receive your honey today and why there are so many white patches inside the honey? Is it spoil?
    Kindly advise. Thanks.

    Answer : [Re] Inquiry for the item from dfk****

    Dear buyer, there is no problem with the raw honey. This is due to air bubbles trapped in the honey during processing and packaging. They moved around during the delivery. It will back to surface after few days. Thanks

    Question : [Re] Inquiry for the item from dfk****

    Hi Seller
    Thanks for your reply. However, the expiry is May 2020 instead of Oct that you sent to me.

    Answer : [Re] Inquiry for the item from dfk****

    Dear buyer, yes, the expiry date is May 2020, more than 1 year from today. The raw honey quality is quarantee premium. It is one of the best sellers item in Amazon USA. Hope you like it. Thanks

    You could get more information below from our supplier and Amazon user reviews.

    https://www.desertcreekhoney.com/
    https://www.amazon.com/dp/B01G2YLSPI?aaxitk=qF.vCN-uApVG29kCRPysqw&pd_rd_i=B01G2YLSPI&pf_rd_p=e037c154-e093-48a4-b127-477e5e294e3f&hsa_cr_id=7036618630701&sb-ci-n=productDescription&sb-ci-v=Honest%2BRaw%2BHoney%2C%2BPure%2BNatural%2BAmerican%2BHoney%2C%2B22%2BOunce&th=1

  • Question : Inquiry for the item from dfk****Apr 03, 2019

    Hi Seller
    Still waiting for your repied that I had sent to you yesterday. Was the honey spoiled with white patches inside the honey that I had received yesterday?
    Kindly advise. Thanks.

    Answer : [Re] Inquiry for the item from dfk****

    My order no. 293061565. Kindly advise as soon as possible. Thanks.

    Question : [Re] Inquiry for the item from dfk****

    Replied.

  • Question : Inquiry for the item from chr****Mar 22, 2019

    Hi Seller, expiry dates for both 1.24kg n 623g are Oct 2020? Tq

    Answer : [Re] Inquiry for the item from chr****

    Hi, yes. Thanks

  • Question : Inquiry from dr.****Mar 19, 2019

    How to claim the $12 cart coupon?

    Answer : [Re] Inquiry from dr.****

    Hi, Qoo10 will give away the coupon during weekend or special events. Thanks

  • Question : Inquiry for the item from ang****Feb 21, 2019

    Where’s the cart coupon $12?

    Answer : [Re] Inquiry for the item from ang****

    Hi, cart coupon is only available during super sale or weekend. It depends on Qoo10, the amount and condition are not fixed. Thanks
    https://www.qoo10.sg/sp/1897

+View all Notice, FAQ, Q&A >>
★2 for $129★  UMF 15+ PREMIUM NZ MANUKA HONEY★ FREE DELIVERY★ FREE GIFT BOX for 3 Bottles★
★2 for $129★ UMF 15+ PREMIUM NZ MANUKA HONEY★ FREE DELIVERY★ FREE GIFT BOX for 3 Bottles★
Item Q&A
  • Question : Inquiry for the item from meo****Mar 26, 2019

    Hi, can I check if umf 15 good for eczema condition? Is there proven result or review? to be consume or apply on the skin directly?

    Answer : [Re] Inquiry for the item from meo****

    or is there higher umf which is even more effective?

    Question : [Re] Inquiry for the item from meo****

    https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5418133/

  • Question : Inquiry for the item from van****Mar 14, 2019

    Dear seller
    I just bought 2 bottles and just received today. If I buy 1 more, will there a free box given?

    Answer : [Re] Inquiry for the item from van****

    Dear buyer, ok we will include it. Please indicate it in memo and send us a msg after order. Thanks

  • Question : Inquiry for the item from shi****Mar 09, 2019

    Hi seller, pls advise how to consume the manuka honey. I am interested to buy the UMF 15. Tks

    Answer : [Re] Inquiry for the item from shi****

    Hi, higher grade of UMF manuka honey (UMF 10+ and above) can be used for medicinal purposes. You could take it straight from the spoon (1-2 teaspoon). Thanks

  • Question : Inquiry for the item from boc****Feb 20, 2019

    Why can't I find Jade Valley or Zestiva on this site - umf.org.nz/umf-members

    Answer : [Re] Inquiry for the item from boc****

    https://www.umf.org.nz/umf-members/
    New Zealand Dairy and Food Group Ltd
    Licence # 2306

  • Question : Inquiry for the item from boc****Feb 17, 2019

    How to order 3 bottles? Your dropdown shows 2 for $129. Does that I mean I had to add 1 bottle at $67?
    What is inside the free gift box? or is the gift box/packaging the "free" item?

    Thanks!

    Answer : [Re] Inquiry for the item from boc****

    hi, qoo10 sytem is as such tht the option can only be double or less than double of the 1 bottle price. so if you would like purchase three bottle , you hve to add one more bttle at 67. this is limited by the system , u can two set in order to enjoy the dscount and get the free giftbox... the gift box itself is a free item . rgds Zestiva

    Question : [Re] Inquiry for the item from boc****

    ok. Noted thanks

    Answer : [Re] Inquiry for the item from boc****

    Thanks

+View all Notice, FAQ, Q&A >>
SALE! 2KG Premium Healthy Taro Fragrance Brown Rice wiTh 150G Mushroom
SALE! 2KG Premium Healthy Taro Fragrance Brown Rice wiTh 150G Mushroom
Item Q&A
  • Question : Inquiry for the item from my_****Feb 02, 2019

    Does this sale still comes with free mushroom? I do not see any option for free mushroom.

    Answer : [Re] Inquiry for the item from my_****

    If you buy we will automatic include .. rgds Zestiva

  • Question : TYPESep 08, 2018

    Hi seller
    Is this Brown rice Organic?

    Answer : [Re] TYPE

    Hi, it is not organic certified. Thanks

  • Question : What is the calories per packet or 100g serving?Aug 24, 2018

    What is the calories per packet or 100g serving?

    Answer : [Re] What is the calories per packet or 100g serving?

    Hi, we will get back to you soon. Thanks

    Calories is 353kcal/100g. Thanks
    (Aug 25, 2018 18:17)

  • Question : Inquiry for the item from ah.****Jun 28, 2018

    Is it genetically modified?

    Answer : [Re] Inquiry for the item from ah.****

    Hi, it is cross breeding, not genetically modified. Thanks

  • Question : Inquiry for the item from job****Jun 13, 2018

    Does the brown rice need to be soak prior to cooking?

    Answer : [Re] Inquiry for the item from job****

    Hi, not necessary to soak prior to cooking. This is the reply from our supplier: 部份營業用壽司米或特別注重口感的日本人.無論白米糙米都會浸泡過再依一比一或再少一點的水量去烹煮
    但以忙碌的個人或小家庭 不需要浸泡只要依各人的口感 加多一點的水份 起鍋前悶五分鐘就很香Q好吃了喔!
    當然沒泡過的糙米加上功能較好的飯鍋.壓力鍋更是加分

+View all Notice, FAQ, Q&A >>
Korea  N Japanese Flower Mushroom (150G N 150G)
Korea N Japanese Flower Mushroom (150G N 150G)
Item Q&A
  • Question : Inquiry for the item from pat****Jan 17, 2019

    ordered 2 sets but only one set delivered. One set should have two packets right?

    Answer : [Re] Inquiry for the item from pat****

    Dear buyer, we will send you another set. You will receive it by 25 Jan. Thanks

    Question : [Re] Inquiry for the item from pat****

    Thank you:)

    Answer : [Re] Inquiry for the item from pat****

    You're welcome

  • Question : Inquiry related delivery from rac****Jan 12, 2019

  • Question : Inquiry for the item from lyn****Dec 31, 2018

    Is the mushroom product of Japan or china?

    Answer : [Re] Inquiry for the item from lyn****

    Hi, Japan breed in China. Korea one is origin from Korea.

    Question : [Re] Inquiry for the item from lyn****

    Tks!

    Answer : [Re] Inquiry for the item from lyn****

    You're welcome

  • Question : Inquiry for the item from kwe****Jan 01, 2019

    Hi, are the Japanese mushrooms from Japan or China?

    Answer : [Re] Inquiry for the item from kwe****

    Hi , Japan Breed from China

    Question : [Re] Inquiry for the item from kwe****

    Ok, thanx

    Answer : [Re] Inquiry for the item from kwe****

    You're welcome

  • Question : Inquiry from BAB****Jan 01, 2019

+View all Notice, FAQ, Q&A >>
buy 3 manuka honey free gift box
buy 3 manuka honey free gift box
Item Q&A
  • Question : Inquiry for the item from Ars****Jan 11, 2019

    Hi Seller,

    Wish to clarify on the number of bottles of UMF 10 + based on the chosen option.

    "Selection : UMF10+ x1( 500G)" = 1 set = 3 bottles of UMF 10+
    "Selection : UMF10+ x2( 500G)(+S$42.20)" = 2 sets = 6 bottles of UMF 10+

    Is my interpretation correct?

    Thank you.

    Answer : [Re] Inquiry for the item from Ars****

    Hi, UMF10+ x1( 500G) is 1 bottle UMF 10+ 500G, not 1 set. It is the best price and quality product with UMF certification. Thanks

Whole Sale Price! Premium Quality 500G/1KG Thick Japanese White Flower Mushroom ( 4-5 cm)
Whole Sale Price! Premium Quality 500G/1KG Thick Japanese White Flower Mushroom ( 4-5 cm)
Item Q&A
  • Question : Inquiry for the item from Ori****Jan 08, 2019

    Hi which country is this mushroom from?

    Answer : [Re] Inquiry for the item from Ori****

    Hi, it is Japanese-breed from China

  • Question : Inquiry for the item from she****Aug 05, 2018

  • Question : Advise Shipping dateMay 29, 2018

    Ordered on 26/5/18 and the status is still Shipping Requested. Advise when my order will be shipped.
    Order no. 258634781

    Answer : [Re] Advise Shipping date

    Hi, we have sent it today, you will receive it mid of next week. Thanks

Wan Pin Jade  Abalone Mexico Premium Top Shell !  FREE DELIVERY for Bundle of 2
Wan Pin Jade Abalone Mexico Premium Top Shell ! FREE DELIVERY for Bundle of 2
Item Q&A
  • Question : Inquiry for the item from wen****Dec 27, 2018

    May i know what is the net weight of above products.

    Answer : [Re] Inquiry for the item from wen****

    Hi, it is about 150-160G. Thanks

  • Question : Inquiry for the item from cla****Nov 06, 2018

    So its 2 cans for $8.90 for sliced n $12.5 for 2 cans of whole topshell?

    Answer : [Re] Inquiry for the item from cla****

    Hi, free delivery for 1 thick sliced and 1 whole, or 2 whole. Thanks

    Question : [Re] Inquiry for the item from cla****

    Don't think you answered my qn, its stated 1 for 1.. so does it mean 8.9 for 2 cans of sliced.. n 12.5 for 2 cans of whole topshell.

    Answer : [Re] Inquiry for the item from cla****

    Hi, it was for the last promotion but the bundle price was more expensive. We have removed 1-for-1 in picture. Thanks

  • Question : Inquiry for the item from whi****Oct 29, 2018

    Hi may I ask what is the net weight for both products for whole TOP shell

    Answer : [Re] Inquiry for the item from whi****

    Hi, it is about 150g.

★ 2 for $55 ★500G UMF 5+  JADE VALLEY MANUKA HONEY★ FREE GIFT BOX FOR THREE BOTTLES ★FREE DELIVERY ★
★ 2 for $55 ★500G UMF 5+ JADE VALLEY MANUKA HONEY★ FREE GIFT BOX FOR THREE BOTTLES ★FREE DELIVERY ★
Item Q&A
  • Question : Inquiry for the item from lsh****Dec 26, 2018

    Is the price of $55 for 2 bottles of umf5 (500g) ?

    Answer : [Re] Inquiry for the item from lsh****

    Hi, yes, $55 for 2 bottles UMF5+ 500G.

  • Question : Inquiry for the item from hui****Nov 09, 2018

    Hi, is this pasteurized or unpasteurized honey? Thanks

    Answer : [Re] Inquiry for the item from hui****

    Hi, manuka honey is unpasteurized. Thanks

  • Question : Inquiry for the item from nic****Oct 23, 2018

  • Question : Inquiry for the item from moi****Oct 17, 2018

    Is it suitable for kids 3 years old?

    Answer : [Re] Inquiry for the item from moi****

    Hi, the minimum age for taking Manuka honey or all types of honey is at least 1 year old. 3 years old is fine. Thanks

    Question : [Re] Inquiry for the item from moi****

    Thank you!

    Answer : [Re] Inquiry for the item from moi****

    You're welcome

  • Question : Inquiry for the item from lan****Jul 10, 2018

    Can honey be added to lemon water? If drink daily will it helps on constipation and coughing

    Answer : [Re] Inquiry for the item from lan****

    Hi, yes, you can mix it with lemon. Some articles and research show that manuka honey has the effect to relief coughs and constipation. It is still advised that you should consult the physician. Thanks

    https://theconversation.com/science-or-snake-oil-is-manuka-honey-really-a-superfood-for-treating-colds-allergies-and-infections-78400
    https://jamanetwork.com/journals/jamapediatrics/fullarticle/571638
    https://www.truehoneyco.co.uk/en/2017/02/03/something-going-around-manuka-honey-good-colds-coughs/

    https://www.manukaonline.com/Diarrhea-and-constipation-Manuka-Honey-benefits.html
    http://honeyandbeauty.com/manuka-honey-benefits-for-constipation.html

+View all Notice, FAQ, Q&A >>
Korea Natural Organic Hyangsin Dry Mushroom 150g Imported from Korea Good for Stir fry and soup
Korea Natural Organic Hyangsin Dry Mushroom 150g Imported from Korea Good for Stir fry and soup
Item Q&A
Wan Pin Jade Bird Nest (6Pcs) Free  Jade Abalone ( King Top Shell) Thick Slice
Wan Pin Jade Bird Nest (6Pcs) Free Jade Abalone ( King Top Shell) Thick Slice
Item Q&A
  • Question : Inquiry related delivery from 261****Dec 12, 2018

    NOT A GOOD COMPANY & CAN NOT TRUST COMPANY SOME MORE POOR SERVICE COMPANY PUSH AWAY THE DUTY TO OTHERS WHEN PROBLEM RISE PUT MY FEEDBACK UP YO LET OTHERS KNOW

    Answer : [Re] Inquiry related delivery from 261****

    Dear buyer, we saw your message and have replied you. Usually we reply customer enquiries in 1-2 days. Besides, we also re-delivered the missing items (6 cans of king top shell abalone) today. The new tracking number is SGP140796904. BTW, we never communicate before, except the message that I just replied the re-delivery items with tracking number. I don't understand why you have such a comment.

  • Question : Inquiry for the item from ken****Nov 11, 2018

    Hi seller, is the price 1 for 1 box or only one box?

    Answer : [Re] Inquiry for the item from ken****

    Hi, 1 box birdnest free 1 Jade Abalone at $19.90. Thanks

  • Question : Inquiry for the item from saw****Nov 09, 2018

    Hi seller, may i know which country manufactures these products? Thanks

    Answer : [Re] Inquiry for the item from saw****

    Hi, it is manufactured in Malaysia. Thanks

★Free Delivery ★ 2 boxes (12x 75ml)  Marine Collagen Rock Sugar/Rock Sugar Bird Nest★
★Free Delivery ★ 2 boxes (12x 75ml) Marine Collagen Rock Sugar/Rock Sugar Bird Nest★
Item Q&A
  • Question : Inquiry for the item from g55****Nov 11, 2018

    Hi can i know is the price of $30.90 for 6 or 12 bottle?thxs

    Answer : [Re] Inquiry for the item from g55****

    Hi, total 12 bottles for $30.90. Thanks

  • Question : Inquiry for the item from vel****Nov 11, 2018

    When will bird nest with rock sugar be available again? Thanks.

    Answer : [Re] Inquiry for the item from vel****

    Hi, new stock is available. Please check again. we just change the listingThanks

  • Question : Re-stockOct 19, 2018

    When will the stock for Bird Nest with Rock Sugar(6x75ml) be in?
    When is the expiry date?

    Answer : [Re] Re-stock

    Hi, expiry date is Nov 2020. Birdnest with Rock Sugar will be ready in early Nov. Thanks

  • Question : Inquiry for the item from nor****Jan 09, 2018

  • Question : Wrong price?Nov 24, 2017

    Something is wrong with your pricing

    6 bottles - $10.90
    12 bottles - $28.90

    Answer : [Re] Wrong price?

    Hi 6 bottle is on promotion .rgds zestiva

+View all Notice, FAQ, Q&A >>
SALE! 4KG Premium Healthy Taro Fragrance Brown Rice
SALE! 4KG Premium Healthy Taro Fragrance Brown Rice
Item Q&A
  • Question : Inquiry for the item from ang****Aug 18, 2018

  • Question : Inquiry for the item from coc****Oct 05, 2018

    Hi,

    When you having the sale again?

    Answer : [Re] Inquiry for the item from coc****

    Hi, it is supported by Qoo10. Maybe 10 Oct. Thanks

  • Question : Inquiry for the item from ziy****Oct 02, 2018

    Is this suitable for two year old toddler?

    Answer : [Re] Inquiry for the item from ziy****

    Hi, should be ok , soak it or put water to make it softer and easy digest for the the toddler.. rgds Zestiva

  • Question : Inquiry for the item from lyn****Sep 06, 2018

  • Question : Inquiry for the item from jer****Sep 04, 2018

    Is this really taro? Or huai shan? The photo looks like huai Shan instead of yam

    Answer : [Re] Inquiry for the item from jer****

    Hi, it tastes and smells like taro. Thanks

+View all Notice, FAQ, Q&A >>