rate: 25Buy at your own risk
Purchased on 2.3.18
Received call from BLMG, Ivy few weeks later say the manufacturer made a mistake, sent the wrong color sofa bed and asked if I m ok to change color. I told her that I would wait for black even she can’t cnfm when will the item be arrived.
Few weeks passed in Apr18, I called again to check with Ivy, who claimed that item had shipped to sg so shld be arriving in 1-2 weeks.
Again after 2 weeks, no news from BLMG Sso I called again and was told she is on leave and her colleague Fiona took over my case and checked immediately. She called back and told me he sofa is in their warehouse but nobody contacted me nor deliver to me!
7.5.18 Fiona was kind enough to arrange delivery and assured me my item will me on priority to deliver to me according to my preferred timing on the following day.
I received a call on the next day after 7pm, the delivery man told me that my item got issue, they can’t find it. I asked him how could it be possible coz when Fiona checked for me, she saw the physical item right in front of her! The delivery man sounded so shock as if I can be easily blush away! He then say he will check with Fiona, I was wondering what magic can he perform after their office hour.
835pm, the sofa bed arrived at my door step amazingly! I asked the delivery man isn’t that they can’t find my sofa, he say he doesn’t know anything!
Seriously, buy at your own risk!May 18, 2018