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Customer Review

  • review
    rate: 50iPad 6th gen

    Item came well packed with 2 layers of bubble wrap. I found out from other users tax has to be paid later, not clear in thre item description, which I accept. Very disappointed that Qoo10 slapped another $12 for handling fees. Not disclosed anywhere. So price advanatage is gone.That is steep. As per other users, waiting tome is extremely long

    Feb 01, 2019
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  • review
    rate: 25Bad experience

    Ordered on 10/10/2017 and received item only on 19/01/2018, more than 3 months delay. Was requested to pay $52 to courier company for GST when item value is less than $600. Obvious misdeclaration by seller, had to go through the hassle to contact the courier company and then Qoo10 customer service, they tried to push the ball to each other. Contacted seller too but what seller is never answering to the question, seems like automated drafted standard format reply. Was a very distressful situation. Finally Qoo10 customer service agreed to assist and received the item in good order. Ipad is sealed and brand new.

    Jan 20, 2018
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  • review
    rate: 100Very late delivery

    Purchased a few times and never had a problem at all. However this last experience was a very unpleasant one. Made the order in October and item did not arrive even till the end of November. Checked on item’s delivery status and it was “kept in long store” (no idea why). No explanations were given. contacted seller by the replies I got were not helpful most of the time (either copy and paste, or something along the lines of ‘we are preparing our reply to your question’). Finally after some chasing, I received an email from Qoo10 asking me to pay $50+ in tax despite my purchase not exceeding $400. Eventually after much waiting and contacting customer service, I received my item yesterday (December 20). Oh wells. At least I got my item.

    Dec 22, 2017
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Shipping rate:Free 0 Sold rate: 5.0
DAISO rate: 90Live Square
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