rate: 50Great laptop, but missing very important feature - not as advertised.
Delivery: When I got the package, I was a shocked and annoyed at how the package was packed. There was no extra protection outside the original box at all. The paper thin plastic bag was the only layer protecting the package. I understand that there is foam protection inside the box, but given this was an overseas journey, I was expecting a little more than just the thin bag. Some bubble wrap wouldn't have hurt and wouldn't have added much cost.
Product: The LG Gram 14Z980 is a fantastic laptop. I bought it for its 14 inch screen size and quality, and the <1kg weight. Equipped with 8 GB of ram and i7 CPU, the laptop was responding at great speeds. However, one major disappointment is you cannot charge the laptop via the USB-C port as stated in the user manual. This was one of the major reasons why I chose this laptop over other brands in the first place and I had read the user manual prior to placing the order. I had tried multiple adapters, phone charges, power packs with 5V @2.4A output, and the system would always say it cannot charge. According to the manual the only 5V @2.0A is needed to charge the laptop. Even LG wouldn't give an official response to this issue on their official US forum. If you have to buy a proprietary battery pack or adapter, then what's the point? Shame on LG.Feb 19, 2019