rate: 25Not so easy to use + bad service from staff
Product - although the English yunmai app is able to detect the scale, it will soon prompt that its a Chinese version and freeze the screen with the notification pop up asking u to download the Chinese version. U will need to create a separate China App Store account in order to download the Chinese version ... and of cos, app is on Mandarin. Unable to register direct as need China number. Can only do so via WeChat account. Product on its own is good, but it will be easier and better it it is compatible with SG yunmai app since it’s more user friendly.
Service - was indicated that we should call to book appt before heading down for collection which I did, and staff cfm that stock was available. We went down to collect but was told that stock was not available due to system not reflecting correct qty. Staff was not helpful in remediation their mistakes and come up with loads of excuses/lies when I demanded for item to be sent to me since mistake was on their part. Although item was eventually sent to me, I will nvr buy from this store again due to their lack of integrity and biz ethics. Worse experience ever!!Feb 24, 2019