rate: 100Samsung SHP DP-738 Digital Door Lock
Ordered on 14/07/2019 and seller contacted me via WhatsApp on 15/07/2019 to fix installation date. After a date is fixed, goods were sent out immediately and package received on 17/07/2019. On 18/07/2019, seller was nice enough to follow up if item had been received. Installation happened on 20/07/2019 and it took around 1.5 to 2 hrs as there was quite a bit of drilling and alignment work, etc. After it's fixed, seller explained about the basic functions, i.e. setting & how to use the lock with combination and fingerprints. Be prepared to clean the house after it's completed.
Seller is responsive and reliable, satisfied with purchase. Item is said to be originally from Korea for export market. Seller will provide direct warranty for 1st year. Overall good experience. 2 thumbs up!Jul 20, 2019