rate: 25damn slow shipping, lousy service
The service is subpar. Took 11 days just for the package to be shipped with no heads-up about the delay, no nothing. Yet they managed to send two cheap non-Apple certified lightning cables instead of the more expensive Magnetic Earphone Strap and Magnetic Cable Clip I originally ordered.
Unlike many renowned Qoo10 sellers (e.g. PassionGadgets) who ship really fast and generous enough to send out the replacement unit in case of problems even before they receive the return package, Baseus just doesn't give a thing about it. They kept the customer waiting 12 days, sent the wrong order (cheaper ones, of course), asked the customers to return the items before they could proceed further. I'd rather throw away those non-certified cables than bothering with them and wait for only-god-knows when I will receive the replacements.Feb 07, 2019