rate: 75Good Taste, Bad Delivery
Arranged delivery to be within 2-4pm but received SMS at 3pm that delivery will be late. Received another sms half hour later to inform that cake will only be delivered within 5-6pm! It's supposed to be surprise party for my colleague but office is closing at 5.30pm. delivery finally arrived at 5.45pm where everyone is gone, luckily with birthday girl still around. Not blaming the delivery guy as he did apologize but Qexpress shouldn't squeeze rider slots until having to compromise the customer's timing.
Consolation is feedback from birthday girl and family *she took the entire cake home since no one around* are the cake tastes good.Jan 31, 2019