rate: 50Good item but stressful deal
Good: Item is same as what sold at retail shop and well protected for delivery. Seller is prompt on enquiries too.
Bad: Delivery took about 1 month due to Seller unable to handle Chinese character for the Recipient name. After spending lots of time communicating with Seller to assuring about the recipient name (I've received several parcels with this name), Seller agreed to send out the item but forgotten my order the next day. It was a few days later that I sent a reminder to Seller and my order finally being process.
Beside the issues I stated above, this was also a very stressful deal because while waiting for my parcel
1) Qoo10 chase me TWICE to "confirm" the delivery
2) tracking number provided by Seller was invalid so dunno the delivery status
3) Delivery status can change from "shipping scheduled [Date]" BACK to "Shipping requested" WITHOUT any notice. So don't be too happy that your parcel is finally being prepared, it can anytime change back to seller has yet taken your order.
Plus: Seller gave me a nice English (chinese-pin yin) name as my recipient name, haha.Feb 07, 2018