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Customer Review

  • review
    rate: 100Fast delivery

    Item received within 4 days after placing order. Design is nice.

    Aug 06, 2018
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  • review
    rate: 25Received the item in more than 3 weeks

    I ordered the iPhone 7 case on 27th April but was only received it on 21st May. First this Seller named FTW.SG Qoo10 Shop told me that it was already confirmed mailing out after 27th April via SingPost but I didn’t receive it at all in the 1st week or 2nd week of May (02-15th May). The reason given was giving SingPost some time to deliver because of the peak season (how come Singapore has a golden week in May like China?) After I made a formal complaint more than one emails with my sarcastic comments. It then counter offered to resend me with another new design (Eiffel Tower with sampan picture). Finally I received it only on 21st May which was mailed out on 16th May. So it took approximately 5 days to reach me. The new design (Eiffel Tower with Sampan) that I received really looks awful compared to the initial picture (Pisa Tower) which I chose. It couldn’t resend me the same one because it was out of stock (maybe the only one left which was always the case). This is the first time that I came across the item took a very Long time (more than 3 weeks) to reach me. This has never happened to me before. If I were the seller, I would rather send it via registered mail or hand delivery despite the first attempt was unsuccessful probably SingPost postman (foreign import) made a blunder by slotting into the wrong letter box. It occurs every time and then in my neighbourhood. Last not at least, if the Buyers have time to wait, you can try this local seller out. The reason I bought this because of the cheapest price and fanciful design. Give a second thought before making payment.

    May 21, 2018
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  • review
    rate: 100Nice artwork on the phone casing. Seller has friendly yet professional attitude

    Nice artwork on the phone casing. Seller has friendly yet professional attitude when I reported that they missed out on the delivery of an item. Received all I ordered in good condition n packaging. For remembrance of the only Singaporean polar bear-Inuka ❤️

    May 17, 2018
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Shipping rate:Free 0 Sold rate: 5.0
Power grade FTW Singapore Flagship Store rate: 80Live Square
49 Items on sale9,645 Fellow



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