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Customer Review

  • review
    rate: 25Took 3 deliveries before they sent the correct item and quantity, 2.5 weeks

    Even though I eventually got the items I ordered, I would not recommend. Here's why: I ordered 2 queen size bedsheet sets in white 1st delivery: Sent 1 queen size bedsheet set in blue, got the wrong quantity and wrong colour, it's stated that it is 1 + 1 so how can you only sent one item (Others have experienced this as well, check feedback) 2nd delivery: After sending an inquiry on Qoo10 to seller with no response but they replied my SMS saying they will check and never replied me after that then messaging the Qoo10 Customer Service team, they replied me saying they will check on it via SMS. This time they sent 1 queen size Waterproof Mattress Protector in White, it's not even the correct product and it's still the wrong quantity, did not exchange 3rd delivery: Same guy had to rush back and deliver again by which point it is 10:30 pm (2nd and 3rd on the same night) so I feel really bad about him but it's totally not the delivery guy's fault seeing as they gave him the wrong product to deliver, I got these One of it is more yellow then the other and they have completely different packaging, it took 2.5 weeks to get this delivered as I had ordered, even items I have ordered from China have arrived and this is a domestic shipping I'm a regular Qoo10 user and I have never had such a poor experience with regards to service and item exchange/ refund, patronise at your own risk

    Jan 18, 2019
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  • review
    rate: 50item received yesterday........

    item received yesterday........

    Jan 03, 2019
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  • review
    rate: 100Well pack n responsive

    Well packed. Value for money. Good buy

    Nov 23, 2018
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Shipping rate:Free 14 Sold rate: 5.0
Hanton Trading rate: 90Live Square
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